CSG Forte status is Operational

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REST Web Services
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Support Services
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Forte Services - Degraded Performance
Started 15 Nov 2024 15:04:29 (6 days ago), resolved 15 Nov 2024 16:11:46 (6 days ago)
Major Incident
Resolved
REST Web Services
Support Services

We are currently investigating an incident causing service degradation to our REST API environment. We will update this status as more information becomes available.

CSG Forte Outage Survival Guide

A step-by-step guide to help you survive a CSG Forte outage
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    CSG Forte Components

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    CSG Forte Products

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    Virtual Terminal
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    Secure Web Pay
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    IVR Payment System
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    Bill pay - Online payments
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    Dex
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    Direct Recovery
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    Forte Checkout
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    Credit Card Terminals (Vx520, V400c)
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    CSG Forte APIs

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    REST Web Services
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    Forte Services - Degraded Performance
    Started 15 Nov 2024 15:04:29 (6 days ago), resolved 15 Nov 2024 16:11:46 (6 days ago)
    Major Incident
    Resolved
    REST Web Services
    Support Services

    We are currently investigating an incident causing service degradation to our REST API environment. We will update this status as more information becomes available.

    SOAP Web Services
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    AGI
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    Forte.js
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    Batch Transmission
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    CSG Forte Authorization Vendors

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    Forte Validate
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    Forte Validate+
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    Card Authorizations
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    ACH Processing
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    CSG Forte Reporting & Notifications

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    Daily Transaction Reports
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    Notification Services - Email
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    Notification Services - Webhooks
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    Custom Activity Files
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    CSG Forte E2EE Service

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    CSG Forte Support Services

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    Support Services
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    Forte Services - Degraded Performance
    Started 15 Nov 2024 15:04:29 (6 days ago), resolved 15 Nov 2024 16:11:46 (6 days ago)
    Major Incident
    Resolved
    REST Web Services
    Support Services

    We are currently investigating an incident causing service degradation to our REST API environment. We will update this status as more information becomes available.

    Application API
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    Online Application
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    Support Services Phone System
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    Support Services Email Ticketing System
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    CSG Forte Settlement and Funding

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    Credit Card Settlement
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    ACH Funding
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    CSG Forte Alternatives

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    PPRO Acquiring Platform Payment Methods

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    eps
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    eps: Partial Service Disruption - Erste Bank und Sparkassen
    Started 24 Jul 2024 15:14:35 (4 months ago), still ongoing
    Major Incident
    Identified
    eps

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    See all
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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    See all
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    Azupay api

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    Azupay External NPP Network

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    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Monitoring
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

    See all
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