PPRO Acquiring Platform status is Minor Service Outage

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Processing Files
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PPRO Acquiring Platform Payment Methods

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Afterpay
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Bancontact
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BLIK
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BLIK OneClick
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Credit Card - Argentina
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Swish | | Partial Service Degradation
Started 6 Dec 2025 11:34:02 (25 minutes ago), still ongoing
Major Incident
Investigating
Swish

The PPRO monitoring system has detected a Partial Service Degradation of Swish which we are currently investigating. Please refer to our official Email Service Announcements for further details.

Recently Resolved Incidents

Przelewy24 | PKO Bank Polski | Resolved Partial Service Degradation
Started 5 Dec 2025 22:06:06 (14 hours ago), resolved 5 Dec 2025 23:11:32 (13 hours ago)
Major Incident
Resolved
Przelewy24

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

Bancontact | | Resolved Partial Service Degradation
Started 5 Dec 2025 09:10:08 (1 day ago), resolved 5 Dec 2025 09:36:10 (1 day ago)
Major Incident
Resolved
Bancontact

The PPRO monitoring system has detected a Partial Service Degradation of Bancontact which we are currently investigating. Please refer to our official Email Service Announcements for further details.

Afterpay | | Resolved Severe Service Degradation
Started 5 Dec 2025 09:22:15 (1 day ago), resolved 5 Dec 2025 09:34:40 (1 day ago)
Critical Incident
Resolved
Afterpay

The PPRO monitoring system has detected a Severe Service Degradation of Afterpay which we are currently investigating. Please refer to our official Email Service Announcements for further details.

BLIK OneClick | | Resolved Partial Service Degradation
Started 4 Dec 2025 21:20:18 (2 days ago), resolved 4 Dec 2025 22:00:50 (2 days ago)
Major Incident
Resolved
BLIK OneClick

The PPRO monitoring system has detected a Partial Service Degradation of BLIK OneClick which we are currently investigating. Please refer to our official Email Service Announcements for further details.

BLIK | | Resolved Partial Service Degradation
Started 4 Dec 2025 21:21:18 (2 days ago), resolved 4 Dec 2025 21:59:52 (2 days ago)
Major Incident
Resolved
BLIK

The PPRO monitoring system has detected a Partial Service Degradation of BLIK which we are currently investigating. Please refer to our official Email Service Announcements for further details.

Credit Card - Argentina | | Resolved Partial Service Degradation
Started 4 Dec 2025 10:57:39 (2 days ago), resolved 4 Dec 2025 13:26:22 (2 days ago)
Major Incident
Resolved
Credit Card - Argentina

The PPRO monitoring system has detected a Partial Service Degradation of Credit Card - Argentina which we are currently investigating. Please refer to our official Email Service Announcements for further details.

BLIK OneClick | | Resolved Partial Service Degradation
Started 4 Dec 2025 08:09:27 (2 days ago), resolved 4 Dec 2025 08:45:00 (2 days ago)
Major Incident
Resolved
BLIK OneClick

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

BLIK | | Resolved Partial Service Degradation
Started 4 Dec 2025 08:06:07 (2 days ago), resolved 4 Dec 2025 08:44:30 (2 days ago)
Major Incident
Resolved
BLIK

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

MB multibanco | | Resolved Partial Service Degradation
Started 2 Dec 2025 23:10:26 (4 days ago), resolved 3 Dec 2025 01:33:35 (3 days ago)
Major Incident
Resolved
MB multibanco

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

MB Way | | Resolved Partial Service Degradation
Started 2 Dec 2025 23:07:19 (4 days ago), resolved 3 Dec 2025 01:33:18 (3 days ago)
Major Incident
Resolved
MB Way

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

MB Way | | Resolved Partial Service Degradation
Started 2 Dec 2025 21:15:29 (4 days ago), resolved 2 Dec 2025 22:52:01 (4 days ago)
Major Incident
Resolved
MB Way

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

MB multibanco | | Resolved Partial Service Degradation
Started 2 Dec 2025 21:12:35 (4 days ago), resolved 2 Dec 2025 22:50:43 (4 days ago)
Major Incident
Resolved
MB multibanco

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

Credit Card - Mexico | | Resolved Partial Service Degradation
Started 1 Dec 2025 23:49:02 (5 days ago), resolved 2 Dec 2025 01:03:29 (4 days ago)
Major Incident
Resolved
Credit Card - Mexico

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

Swish | | Resolved Partial Service Degradation
Started 1 Dec 2025 16:53:24 (5 days ago), resolved 1 Dec 2025 17:44:56 (5 days ago)
Major Incident
Resolved
Swish

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

Swish | | Resolved Partial Service Degradation
Started 1 Dec 2025 15:45:01 (5 days ago), resolved 1 Dec 2025 16:22:16 (5 days ago)
Major Incident
Resolved
Swish

This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

Processing Files | | Resolved Partial Service Degradation
Started 1 Dec 2025 05:48:41 (5 days ago), resolved 1 Dec 2025 09:00:24 (5 days ago)
Major Incident
Resolved
Processing Files

The PPRO monitoring system has detected a Partial Service Degradation of Processing Files which we are currently investigating. Please refer to our official Email Service Announcements for further details.

Processing Files | | Partial Service Degradation
Started 1 Dec 2025 04:26:10 (5 days ago), resolved 1 Dec 2025 04:26:10 (5 days ago)
Major Incident
Resolved
Processing Files

The PPRO monitoring system has detected a Partial Service Degradation of Processing Files which we are currently investigating. Please refer to our official Email Service Announcements for further details.

eps | | Resolved Partial Service Degradation
Started 30 Nov 2025 20:16:55 (6 days ago), resolved 30 Nov 2025 20:51:36 (6 days ago)
Major Incident
Resolved
eps

The PPRO monitoring system has detected a Partial Service Degradation of eps which we are currently investigating. Please refer to our official Email Service Announcements for further details.

Credit Card - Mexico | | Resolved Partial Service Degradation
Started 29 Nov 2025 22:21:34 (7 days ago), resolved 29 Nov 2025 23:59:55 (6 days ago)
Major Incident
Resolved
Credit Card - Mexico

The PPRO monitoring system has detected a Partial Service Degradation of Credit Card - Mexico which we are currently investigating. Please refer to our official Email Service Announcements for further details.

Credit Card - Mexico | | Resolved Partial Service Degradation
Started 29 Nov 2025 20:10:23 (7 days ago), resolved 29 Nov 2025 21:48:10 (7 days ago)
Major Incident
Resolved
Credit Card - Mexico

The PPRO monitoring system has detected a Partial Service Degradation of Credit Card - Mexico which we are currently investigating. Please refer to our official Email Service Announcements for further details.

PPRO Acquiring Platform Outage Survival Guide

A step-by-step guide to help you survive a PPRO Acquiring Platform outage
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    PPRO Acquiring Platform Components

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    PPRO Acquiring Platform PPRO Infrastructure

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    Transaction Processing Platform
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    Girogate: Transaction Processing Platform
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    Boarding Platfom
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    Girogate: Transaction Redirector
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    Billing Platform
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    Girolink: Boarding Platform
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    Girocount: Billing Machine
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    Reconciliation Platform
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    Settlement Services
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    Girocon: Reconciliation Processing Platform
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    Reconciliation Services
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    LATAM Processing
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    Girofix: Reconciliation Processing Platform
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    LATAM Processing Engine
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    LATAM Billing
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    Processing Files
    Sat 29
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    now
    Processing Files | | Resolved Partial Service Degradation
    Started 1 Dec 2025 05:48:41 (5 days ago), resolved 1 Dec 2025 09:00:24 (5 days ago)
    Major Incident
    Resolved
    Processing Files

    The PPRO monitoring system has detected a Partial Service Degradation of Processing Files which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    Processing Files | | Partial Service Degradation
    Started 1 Dec 2025 04:26:10 (5 days ago), resolved 1 Dec 2025 04:26:10 (5 days ago)
    Major Incident
    Resolved
    Processing Files

    The PPRO monitoring system has detected a Partial Service Degradation of Processing Files which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    APaaS API
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    APaaS Batch Reconciliation
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    APaaS Client Side Encryption
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    APaaS Developer Centre
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    APaaS Hosted Payment Page
    Sat 29
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    APaaS Hosted Payment Fields
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    APaaS Hub UI
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    APaaS Onboarding API
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    APaaS Surcharging API
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    APaaS Tokenization
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    APaaS UAT Environment
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    Email Service
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    testtag
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    PPRO Acquiring Platform Payment Methods

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    Afterpay
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    Afterpay | | Resolved Severe Service Degradation
    Started 5 Dec 2025 09:22:15 (1 day ago), resolved 5 Dec 2025 09:34:40 (1 day ago)
    Critical Incident
    Resolved
    Afterpay

    The PPRO monitoring system has detected a Severe Service Degradation of Afterpay which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    Alipay
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    Amazon Pay
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    AMEX (American Express)
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    Bancontact
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    Bancontact | | Resolved Partial Service Degradation
    Started 5 Dec 2025 09:10:08 (1 day ago), resolved 5 Dec 2025 09:36:10 (1 day ago)
    Major Incident
    Resolved
    Bancontact

    The PPRO monitoring system has detected a Partial Service Degradation of Bancontact which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    BancontactWIP
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    BANCOMAT Pay
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    Bizum
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    BLIK
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    BLIK | | Resolved Partial Service Degradation
    Started 4 Dec 2025 08:06:07 (2 days ago), resolved 4 Dec 2025 08:44:30 (2 days ago)
    Major Incident
    Resolved
    BLIK

    This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

    BLIK | | Resolved Partial Service Degradation
    Started 4 Dec 2025 21:21:18 (2 days ago), resolved 4 Dec 2025 21:59:52 (2 days ago)
    Major Incident
    Resolved
    BLIK

    The PPRO monitoring system has detected a Partial Service Degradation of BLIK which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    BLIK OneClick
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    BLIK OneClick | | Resolved Partial Service Degradation
    Started 4 Dec 2025 08:09:27 (2 days ago), resolved 4 Dec 2025 08:45:00 (2 days ago)
    Major Incident
    Resolved
    BLIK OneClick

    This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

    BLIK OneClick | | Resolved Partial Service Degradation
    Started 4 Dec 2025 21:20:18 (2 days ago), resolved 4 Dec 2025 22:00:50 (2 days ago)
    Major Incident
    Resolved
    BLIK OneClick

    The PPRO monitoring system has detected a Partial Service Degradation of BLIK OneClick which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    Clearpay
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    Boleto - Brazil
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    Creditcard Acquiring
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    Credit Card - Argentina
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    Credit Card - Argentina | | Resolved Partial Service Degradation
    Started 4 Dec 2025 10:57:39 (2 days ago), resolved 4 Dec 2025 13:26:22 (2 days ago)
    Major Incident
    Resolved
    Credit Card - Argentina

    The PPRO monitoring system has detected a Partial Service Degradation of Credit Card - Argentina which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    Credit Card - Brazil
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    Credit Card - Chile
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    Credit Card - Colombia
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    Credit Card - Mexico
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    Credit Card - Mexico | | Resolved Partial Service Degradation
    Started 29 Nov 2025 20:10:23 (7 days ago), resolved 29 Nov 2025 21:48:10 (7 days ago)
    Major Incident
    Resolved
    Credit Card - Mexico

    The PPRO monitoring system has detected a Partial Service Degradation of Credit Card - Mexico which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    Credit Card - Mexico | | Resolved Partial Service Degradation
    Started 29 Nov 2025 22:21:34 (7 days ago), resolved 29 Nov 2025 23:59:55 (6 days ago)
    Major Incident
    Resolved
    Credit Card - Mexico

    The PPRO monitoring system has detected a Partial Service Degradation of Credit Card - Mexico which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    Credit Card - Mexico | | Resolved Partial Service Degradation
    Started 1 Dec 2025 23:49:02 (5 days ago), resolved 2 Dec 2025 01:03:29 (4 days ago)
    Major Incident
    Resolved
    Credit Card - Mexico

    This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

    Credit Card - Peru
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    eps
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    eps | | Resolved Partial Service Degradation
    Started 30 Nov 2025 20:16:55 (6 days ago), resolved 30 Nov 2025 20:51:36 (6 days ago)
    Major Incident
    Resolved
    eps

    The PPRO monitoring system has detected a Partial Service Degradation of eps which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    FPX Online Banking
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    giropay
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    Entercash
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    GoPay
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    iDEAL
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    KakaoPay
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    Klarna Sofort
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    Konbini Payments
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    Klarna
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    MB multibanco
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    MB multibanco | | Resolved Partial Service Degradation
    Started 2 Dec 2025 21:12:35 (4 days ago), resolved 2 Dec 2025 22:50:43 (4 days ago)
    Major Incident
    Resolved
    MB multibanco

    This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

    MB multibanco | | Resolved Partial Service Degradation
    Started 2 Dec 2025 23:10:26 (4 days ago), resolved 3 Dec 2025 01:33:35 (3 days ago)
    Major Incident
    Resolved
    MB multibanco

    This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

    MB Way
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    MB Way | | Resolved Partial Service Degradation
    Started 2 Dec 2025 21:15:29 (4 days ago), resolved 2 Dec 2025 22:52:01 (4 days ago)
    Major Incident
    Resolved
    MB Way

    This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

    MB Way | | Resolved Partial Service Degradation
    Started 2 Dec 2025 23:07:19 (4 days ago), resolved 3 Dec 2025 01:33:18 (3 days ago)
    Major Incident
    Resolved
    MB Way

    This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

    MyBank
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    OXXO - Mexico
    Sat 29
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    now
    PagoFacil - Argentina
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    Pay by Bank app
    Sat 29
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    Payconiq
    Sat 29
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    now
    PayPay
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    paysafecard
    Sat 29
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    PayU
    Sat 29
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    PIX - Brazil
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    Przelewy24
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    Przelewy24 | PKO Bank Polski | Resolved Partial Service Degradation
    Started 5 Dec 2025 22:06:06 (14 hours ago), resolved 5 Dec 2025 23:11:32 (13 hours ago)
    Major Incident
    Resolved
    Przelewy24

    This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

    RapiPago - Argentina
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    SafetyPay
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    SEPA direct debit
    Sat 29
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    now
    SEPA Payout
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    now
    PostFinance Yellowpay
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    now
    Swish
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    Swish | | Resolved Partial Service Degradation
    Started 1 Dec 2025 16:53:24 (5 days ago), resolved 1 Dec 2025 17:44:56 (5 days ago)
    Major Incident
    Resolved
    Swish

    This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

    Swish | | Resolved Partial Service Degradation
    Started 1 Dec 2025 15:45:01 (5 days ago), resolved 1 Dec 2025 16:22:16 (5 days ago)
    Major Incident
    Resolved
    Swish

    This degradation has been identified and is under investigation. Our support teams are actively working on the issue and, where applicable, collaborating with external providers to determine the cause and resolution steps.

    Swish | | Partial Service Degradation
    Started 6 Dec 2025 11:34:02 (25 minutes ago), still ongoing
    Major Incident
    Investigating
    Swish

    The PPRO monitoring system has detected a Partial Service Degradation of Swish which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    Thailand Banks
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    Twint
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    UPI
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    WeChat Pay
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    Wero
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    zip
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    Other
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    TrustPay
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    PPRO Acquiring Platform Orchestration Connections

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    Fiserv AU
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    OSB Acquiring
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    Payture
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    PayU Acquiring
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    RS2 Acquiring
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    RS2 Issuing
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    PPRO Acquiring Platform Risk Management

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    3D Secure 2.1 MPI
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    MDES
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    Riskified
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    PPRO Acquiring Platform Settlement Services

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    Daily Settlements
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    Weekly Settlements
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    Monthly Settlements
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