PPRO Acquiring Platform status is Under Maintenance

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PPRO Acquiring Platform Payment Methods

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Bancontact
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BLIK
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BLIK OneClick
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Credit Card - Mexico
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eps
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iDEAL
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Konbini Payments: Full Service Disruption
Started 6 Sep 2024 06:25:28 (3 months ago), still ongoing
Critical Incident
Identified
Konbini Payments

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

eps: Partial Service Disruption - Erste Bank und Sparkassen
Started 24 Jul 2024 15:14:35 (4 months ago), still ongoing
Major Incident
Identified
eps

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

Recently Resolved Incidents

Przelewy24: Resolved Service Disruption
Started 21 Nov 2024 00:46:29 (8 hours ago), resolved 21 Nov 2024 01:00:30 (8 hours ago)
Incident without Impact
Resolved
Przelewy24

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

iDEAL: Resolved Service Disruption
Started 20 Nov 2024 13:03:23 (20 hours ago), resolved 20 Nov 2024 13:14:48 (20 hours ago)
Incident without Impact
Resolved
iDEAL

The PPRO monitoring system has detected a Partial Service Disruption of iDEAL which we are currently investigating. Please refer to our official Email Service Announcements for further details.

iDEAL: Resolved Service Disruption
Started 20 Nov 2024 11:49:08 (21 hours ago), resolved 20 Nov 2024 11:57:08 (21 hours ago)
Incident without Impact
Resolved
iDEAL

The PPRO monitoring system has detected a Partial Service Disruption of iDEAL which we are currently investigating. Please refer to our official Email Service Announcements for further details.

eps: Resolved Service Disruption - Bank Austria
Started 19 Nov 2024 02:29:24 (2 days ago), resolved 19 Nov 2024 03:00:48 (2 days ago)
Incident without Impact
Resolved
eps

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

Blik OneClick: Resolved Service Disruption
Started 18 Nov 2024 23:06:18 (2 days ago), resolved 18 Nov 2024 23:25:38 (2 days ago)
Incident without Impact
Resolved
BLIK OneClick

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

Bancontact: Resolved Service Disruption
Started 18 Nov 2024 20:16:11 (3 days ago), resolved 18 Nov 2024 20:38:17 (3 days ago)
Incident without Impact
Resolved
Bancontact

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

eps: Resolved Service Disruption - BAWAG P.S.K. AG, Easybank AG, Sparda Bank Wien
Started 18 Nov 2024 14:56:44 (3 days ago), resolved 18 Nov 2024 15:49:08 (3 days ago)
Incident without Impact
Resolved
eps

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

Przelewy24: Resolved Service Disruption
Started 18 Nov 2024 10:48:15 (3 days ago), resolved 18 Nov 2024 10:51:17 (3 days ago)
Incident without Impact
Resolved
Przelewy24

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

iDEAL: Resolved Service Disruption - ASN Bank / SNS Bank / RegioBank
Started 18 Nov 2024 04:41:07 (3 days ago), resolved 18 Nov 2024 06:46:48 (3 days ago)
Incident without Impact
Resolved
iDEAL

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

Przelewy24: Resolved Service Disruption
Started 18 Nov 2024 06:06:40 (3 days ago), resolved 18 Nov 2024 06:24:49 (3 days ago)
Incident without Impact
Resolved
Przelewy24

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

Przelewy24: Resolved Service Disruption - Blik
Started 18 Nov 2024 02:41:54 (3 days ago), resolved 18 Nov 2024 02:42:14 (3 days ago)
Incident without Impact
Resolved
Przelewy24

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

Bancontact: Resolved Service Disruption - BELFIUS BANK SA/NV
Started 17 Nov 2024 02:37:19 (4 days ago), resolved 17 Nov 2024 12:09:29 (4 days ago)
Incident without Impact
Resolved
Bancontact

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

eps: Resolved Service Disruption - BAWAG P.S.K. AG, Easybank AG, Sparda Bank Wien
Started 17 Nov 2024 00:24:11 (4 days ago), resolved 17 Nov 2024 06:08:40 (4 days ago)
Incident without Impact
Resolved
eps

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

Przelewy24: Resolved Service Disruption - Alior Bank
Started 17 Nov 2024 00:34:38 (4 days ago), resolved 17 Nov 2024 05:02:44 (4 days ago)
Incident without Impact
Resolved
Przelewy24

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

eps: Resolved Service Disruption - Bankengruppe
Started 16 Nov 2024 22:06:09 (4 days ago), resolved 16 Nov 2024 23:58:45 (4 days ago)
Incident without Impact
Resolved
eps

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

PayU: Resolved Service Disruption
Started 16 Nov 2024 11:03:21 (5 days ago), resolved 16 Nov 2024 12:02:54 (5 days ago)
Incident without Impact
Resolved
PayU

The PPRO monitoring system has detected a Partial Service Disruption of PayU which we are currently investigating. Please refer to our official Email Service Announcements for further details.

BLIK: Resolved Service Disruption
Started 16 Nov 2024 10:52:20 (5 days ago), resolved 16 Nov 2024 11:36:43 (5 days ago)
Incident without Impact
Resolved
BLIK

The PPRO monitoring system has detected a Partial Service Disruption of BLIK which we are currently investigating. Please refer to our official Email Service Announcements for further details.

Blik OneClick: Resolved Service Disruption
Started 16 Nov 2024 10:49:02 (5 days ago), resolved 16 Nov 2024 11:34:15 (5 days ago)
Incident without Impact
Resolved
BLIK OneClick

The PPRO monitoring system has detected a Full Service Disruption of Blik OneClick which we are currently investigating. Please refer to our official Email Service Announcements for further details.

eps: Resolved Service Disruption - Bankengruppe
Started 15 Nov 2024 19:40:59 (6 days ago), resolved 15 Nov 2024 22:50:54 (5 days ago)
Incident without Impact
Resolved
eps

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

Credit Card - Mexico: Resolved Service Disruption
Started 15 Nov 2024 20:21:41 (6 days ago), resolved 15 Nov 2024 20:37:59 (6 days ago)
Incident without Impact
Resolved
Credit Card - Mexico

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

iDEAL: Resolved Service Disruption - Revolut
Started 14 Nov 2024 08:37:28 (7 days ago), resolved 14 Nov 2024 09:07:47 (7 days ago)
Incident without Impact
Resolved
iDEAL

The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

PPRO Acquiring Platform Outage Survival Guide

A step-by-step guide to help you survive a PPRO Acquiring Platform outage
NaN%

    PPRO Acquiring Platform Components

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    PPRO Acquiring Platform PPRO Infrastructure

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    Girogate: Transaction Processing Platform
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    Girogate: Transaction Redirector
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    Girolink: Boarding Platform
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    Girocount: Billing Machine
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    Girocon: Reconciliation Processing Platform
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    Reconciliation Services
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    Girofix: Reconciliation Processing Platform
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    Settlement Services
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    LATAM Processing
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    LATAM Processing Engine
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    LATAM Billing
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    Processing Files
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    APaaS API
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    APaaS Batch Reconciliation
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    APaaS Client Side Encryption
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    APaaS Developer Centre
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    APaaS Hosted Payment Page
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    APaaS Hosted Payment Fields
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    APaaS Hub UI
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    APaaS Onboarding API
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    APaaS Surcharging API
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    APaaS Tokenization
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    APaaS UAT Environment
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    Email Service
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    PPRO Acquiring Platform Payment Methods

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    Afterpay
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    Alipay
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    Amazon Pay
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    AMEX (American Express)
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    Bancontact
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    Bancontact: Resolved Service Disruption - BELFIUS BANK SA/NV
    Started 17 Nov 2024 02:37:19 (4 days ago), resolved 17 Nov 2024 12:09:29 (4 days ago)
    Incident without Impact
    Resolved
    Bancontact

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    Bancontact: Resolved Service Disruption
    Started 18 Nov 2024 20:16:11 (3 days ago), resolved 18 Nov 2024 20:38:17 (3 days ago)
    Incident without Impact
    Resolved
    Bancontact

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    BANCOMAT Pay
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    BLIK
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    BLIK: Resolved Service Disruption
    Started 16 Nov 2024 10:52:20 (5 days ago), resolved 16 Nov 2024 11:36:43 (5 days ago)
    Incident without Impact
    Resolved
    BLIK

    The PPRO monitoring system has detected a Partial Service Disruption of BLIK which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    BLIK OneClick
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    Blik OneClick: Resolved Service Disruption
    Started 16 Nov 2024 10:49:02 (5 days ago), resolved 16 Nov 2024 11:34:15 (5 days ago)
    Incident without Impact
    Resolved
    BLIK OneClick

    The PPRO monitoring system has detected a Full Service Disruption of Blik OneClick which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    Blik OneClick: Resolved Service Disruption
    Started 18 Nov 2024 23:06:18 (2 days ago), resolved 18 Nov 2024 23:25:38 (2 days ago)
    Incident without Impact
    Resolved
    BLIK OneClick

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    Clearpay
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    Boleto - Brazil
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    Creditcard Acquiring
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    Credit Card - Argentina
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    Credit Card - Brazil
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    Credit Card - Chile
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    Credit Card - Colombia
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    Credit Card - Mexico
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    Credit Card - Mexico: Resolved Service Disruption
    Started 15 Nov 2024 20:21:41 (6 days ago), resolved 15 Nov 2024 20:37:59 (6 days ago)
    Incident without Impact
    Resolved
    Credit Card - Mexico

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    Credit Card - Peru
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    Entercash
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    eps
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    eps: Resolved Service Disruption - Bankengruppe
    Started 15 Nov 2024 19:40:59 (6 days ago), resolved 15 Nov 2024 22:50:54 (5 days ago)
    Incident without Impact
    Resolved
    eps

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    eps: Partial Service Disruption - Erste Bank und Sparkassen
    Started 24 Jul 2024 15:14:35 (4 months ago), still ongoing
    Major Incident
    Identified
    eps

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    eps: Resolved Service Disruption - Bankengruppe
    Started 16 Nov 2024 22:06:09 (4 days ago), resolved 16 Nov 2024 23:58:45 (4 days ago)
    Incident without Impact
    Resolved
    eps

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    eps: Resolved Service Disruption - BAWAG P.S.K. AG, Easybank AG, Sparda Bank Wien
    Started 17 Nov 2024 00:24:11 (4 days ago), resolved 17 Nov 2024 06:08:40 (4 days ago)
    Incident without Impact
    Resolved
    eps

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    eps: Resolved Service Disruption - BAWAG P.S.K. AG, Easybank AG, Sparda Bank Wien
    Started 18 Nov 2024 14:56:44 (3 days ago), resolved 18 Nov 2024 15:49:08 (3 days ago)
    Incident without Impact
    Resolved
    eps

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    eps: Resolved Service Disruption - Bank Austria
    Started 19 Nov 2024 02:29:24 (2 days ago), resolved 19 Nov 2024 03:00:48 (2 days ago)
    Incident without Impact
    Resolved
    eps

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    FPX Online Banking
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    giropay
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    GoPay
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    iDEAL
    Thu 14
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    iDEAL: Resolved Service Disruption - ASN Bank / SNS Bank / RegioBank
    Started 18 Nov 2024 04:41:07 (3 days ago), resolved 18 Nov 2024 06:46:48 (3 days ago)
    Incident without Impact
    Resolved
    iDEAL

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    iDEAL: Resolved Service Disruption
    Started 20 Nov 2024 13:03:23 (20 hours ago), resolved 20 Nov 2024 13:14:48 (20 hours ago)
    Incident without Impact
    Resolved
    iDEAL

    The PPRO monitoring system has detected a Partial Service Disruption of iDEAL which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    iDEAL: Resolved Service Disruption
    Started 20 Nov 2024 11:49:08 (21 hours ago), resolved 20 Nov 2024 11:57:08 (21 hours ago)
    Incident without Impact
    Resolved
    iDEAL

    The PPRO monitoring system has detected a Partial Service Disruption of iDEAL which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    iDEAL: Resolved Service Disruption - Revolut
    Started 14 Nov 2024 08:37:28 (7 days ago), resolved 14 Nov 2024 09:07:47 (7 days ago)
    Incident without Impact
    Resolved
    iDEAL

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    Klarna
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    Klarna Sofort
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    now
    Konbini Payments
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    Konbini Payments: Full Service Disruption
    Started 6 Sep 2024 06:25:28 (3 months ago), still ongoing
    Critical Incident
    Identified
    Konbini Payments

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    MB multibanco
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    MB Way
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    MyBank
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    OXXO - Mexico
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    PagoFacil - Argentina
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    Pay by Bank app
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    Payconiq
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    paysafecard
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    PayU
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    PayU: Resolved Service Disruption
    Started 16 Nov 2024 11:03:21 (5 days ago), resolved 16 Nov 2024 12:02:54 (5 days ago)
    Incident without Impact
    Resolved
    PayU

    The PPRO monitoring system has detected a Partial Service Disruption of PayU which we are currently investigating. Please refer to our official Email Service Announcements for further details.

    PIX - Brazil
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    POLi
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    PostFinance Yellowpay
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    Przelewy24
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    Przelewy24: Resolved Service Disruption - Alior Bank
    Started 17 Nov 2024 00:34:38 (4 days ago), resolved 17 Nov 2024 05:02:44 (4 days ago)
    Incident without Impact
    Resolved
    Przelewy24

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    Przelewy24: Resolved Service Disruption - Blik
    Started 18 Nov 2024 02:41:54 (3 days ago), resolved 18 Nov 2024 02:42:14 (3 days ago)
    Incident without Impact
    Resolved
    Przelewy24

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    Przelewy24: Resolved Service Disruption
    Started 18 Nov 2024 06:06:40 (3 days ago), resolved 18 Nov 2024 06:24:49 (3 days ago)
    Incident without Impact
    Resolved
    Przelewy24

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    Przelewy24: Resolved Service Disruption
    Started 18 Nov 2024 10:48:15 (3 days ago), resolved 18 Nov 2024 10:51:17 (3 days ago)
    Incident without Impact
    Resolved
    Przelewy24

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    Przelewy24: Resolved Service Disruption
    Started 21 Nov 2024 00:46:29 (8 hours ago), resolved 21 Nov 2024 01:00:30 (8 hours ago)
    Incident without Impact
    Resolved
    Przelewy24

    The root cause has been identified as external to PPRO. Our support teams are in close collaboration with the external provider and are awaiting their finding and resolution steps.

    RapiPago - Argentina
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    SafetyPay
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    now
    SEPA direct debit
    Thu 14
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    SEPA Payout
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    Swish
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    Thailand Banks
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    Trustly
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    TrustPay
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    Twint
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    UPI
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    WeChat Pay
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    Other
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    zip
    Thu 14
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    PPRO Acquiring Platform Orchestration Connections

    Thu 14
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    now
    Fiserv AU
    Thu 14
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    now
    OSB Acquiring
    Thu 14
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    now
    Payture
    Thu 14
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    now
    PayU Acquiring
    Thu 14
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    now
    RS2 Acquiring
    Thu 14
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    now
    RS2 Issuing
    Thu 14
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    now

    PPRO Acquiring Platform Risk Management

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    now
    3D Secure 2.1 MPI
    Thu 14
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    now
    MDES
    Thu 14
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    now
    Riskified
    Thu 14
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    now

    PPRO Acquiring Platform Settlement Services

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    Daily Settlements
    Thu 14
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    Weekly Settlements
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    Monthly Settlements
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    PPRO Acquiring Platform Alternatives

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    Thu 14
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    Neteller Merchant Portal
    Thu 14
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
    Thu 14
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    See all
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    Thu 14
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    Azupay api

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    Azupay External NPP Network

    Thu 14
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    now
    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Identified
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

    See all
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