ITS Network & Systems status is Minor Service Outage

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ITS Network & Systems Academic Services

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ITS Network & Systems Business Services

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ITS Network & Systems Network

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Active Incidents

Campus Wide Power Outage
Started 31 May 2025 21:48:53 (1 day ago), still ongoing
Critical Incident
Monitoring
Academic Services
Network

Campus is currently experiencing a campus wide power outage, which is impacting a wide variety of ITS services. Services may be slow or unavailable at this time.

Thank you for your patience as the campus and our ITS teams work to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

MATLAB Issue
Started 21 May 2025 05:20:35 (12 days ago), still ongoing
Major Incident
Investigating
Academic Services

ITS is investigating possible issues with Matlab. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

DUO Login for UCPath
Started 10 Mar 2025 17:31:27 (3 months ago), still ongoing
Critical Incident
Investigating
Business Services

For security reasons, UCOP has mandated that SMS be retired as an option for Duo when logging in to UC Path. Users are now required to use a verified push. For assistance in setting this up, please use the following instructions:

https://support.ucsd.edu/services?id=kb_article_view&sysparm_article=KB0035605

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

Maintenance: DataHub/DSMLP/TritonGPT
Started 19 Dec 2024 16:23:27 (5 months ago), still ongoing
Maintenance
Investigating
Academic Services
Business Services

ITS has scheduled the following maintenance:

TIME: Thursday, Dec 19 8AM - 12PM

IMPACT: DataHub/DSMLP/TritonGPT is down for quarterly maintenance.

Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

Agg-vss2- Campus Backbone Router upgrade
Started 6 Nov 2024 17:35:34 (7 months ago), still ongoing
Incident without Impact
Investigating
Network

ITS has scheduled the following maintenance:

START: Saturday, November 9 from 5:00 A.M STOP: Saturday, November 9 from 8:00 A.M

IMPACT:

During this window there will be intermittent outages to all wired and wireless campus networks

  1. Node-b including: Book Store, Canyon View, Canyon Vista, Chancelor Complex, CMRR (Center for Magnetic Recording Research), DIB (Design and Innovation Building), foodworx, Geisel Library, Gilman Parking, HDH Sixth Launday, Literature Building, Music Center, North Campus Facilities Management Substation, Pepper Canyon Hall, Price Center, Price Center Expansion, VISUAL ARTS BUILDING, Warren Student Activity Center , wlh (Warren lecture Hall), Warren Black Facility Management FM, Warren Brennen FM, Warren Douglas FM, Warren Goldberg FM, Warren mall outdoor Classroom

  2. Node S: (Career Services, Center Hall, SSC Student Services Complex, Student Health.

  3. Node G: (La jolla Pro)

  4. Engineering (bioengineering), calit (Atkinson Hall), ebu1 (Jacobs School of Engineering), serf, smeb, ebu2 , ebu3 (Computer Science and Engineering)

  5. [sdsc]cui-sherlock and [sdsc]CIOPS-MGMT-VMOTION

Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

Recently Resolved Incidents

Resnet wireless network
Started 28 May 2025 14:19:52 (4 days ago), resolved 29 May 2025 14:16:05 (3 days ago)
Incident without Impact
Resolved
Network

ITS is investigating possible issues with Resnet wireless network. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

ITS Network & Systems Outage Survival Guide

A step-by-step guide to help you survive a ITS Network & Systems outage
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    ITS Network & Systems Components

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    ITS Network & Systems Academic Services

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    Maintenance: DataHub/DSMLP/TritonGPT
    Started 19 Dec 2024 16:23:27 (5 months ago), still ongoing
    Maintenance
    Investigating
    Academic Services
    Business Services

    ITS has scheduled the following maintenance:

    TIME: Thursday, Dec 19 8AM - 12PM

    IMPACT: DataHub/DSMLP/TritonGPT is down for quarterly maintenance.

    Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

    MATLAB Issue
    Started 21 May 2025 05:20:35 (12 days ago), still ongoing
    Major Incident
    Investigating
    Academic Services

    ITS is investigating possible issues with Matlab. These services may be slow or unavailable at this time.

    Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

    If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    Campus Wide Power Outage
    Started 31 May 2025 21:48:53 (1 day ago), still ongoing
    Critical Incident
    Monitoring
    Academic Services
    Network

    Campus is currently experiencing a campus wide power outage, which is impacting a wide variety of ITS services. Services may be slow or unavailable at this time.

    Thank you for your patience as the campus and our ITS teams work to restore functionality for these services. Updates and additional details will be shared here as they become available.

    If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    ITS Network & Systems Business Services

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    Maintenance: DataHub/DSMLP/TritonGPT
    Started 19 Dec 2024 16:23:27 (5 months ago), still ongoing
    Maintenance
    Investigating
    Academic Services
    Business Services

    ITS has scheduled the following maintenance:

    TIME: Thursday, Dec 19 8AM - 12PM

    IMPACT: DataHub/DSMLP/TritonGPT is down for quarterly maintenance.

    Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

    DUO Login for UCPath
    Started 10 Mar 2025 17:31:27 (3 months ago), still ongoing
    Critical Incident
    Investigating
    Business Services

    For security reasons, UCOP has mandated that SMS be retired as an option for Duo when logging in to UC Path. Users are now required to use a verified push. For assistance in setting this up, please use the following instructions:

    https://support.ucsd.edu/services?id=kb_article_view&sysparm_article=KB0035605

    If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    ITS Network & Systems Network

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    Agg-vss2- Campus Backbone Router upgrade
    Started 6 Nov 2024 17:35:34 (7 months ago), still ongoing
    Incident without Impact
    Investigating
    Network

    ITS has scheduled the following maintenance:

    START: Saturday, November 9 from 5:00 A.M STOP: Saturday, November 9 from 8:00 A.M

    IMPACT:

    During this window there will be intermittent outages to all wired and wireless campus networks

    1. Node-b including: Book Store, Canyon View, Canyon Vista, Chancelor Complex, CMRR (Center for Magnetic Recording Research), DIB (Design and Innovation Building), foodworx, Geisel Library, Gilman Parking, HDH Sixth Launday, Literature Building, Music Center, North Campus Facilities Management Substation, Pepper Canyon Hall, Price Center, Price Center Expansion, VISUAL ARTS BUILDING, Warren Student Activity Center , wlh (Warren lecture Hall), Warren Black Facility Management FM, Warren Brennen FM, Warren Douglas FM, Warren Goldberg FM, Warren mall outdoor Classroom

    2. Node S: (Career Services, Center Hall, SSC Student Services Complex, Student Health.

    3. Node G: (La jolla Pro)

    4. Engineering (bioengineering), calit (Atkinson Hall), ebu1 (Jacobs School of Engineering), serf, smeb, ebu2 , ebu3 (Computer Science and Engineering)

    5. [sdsc]cui-sherlock and [sdsc]CIOPS-MGMT-VMOTION

    Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

    Resnet wireless network
    Started 28 May 2025 14:19:52 (4 days ago), resolved 29 May 2025 14:16:05 (3 days ago)
    Incident without Impact
    Resolved
    Network

    ITS is investigating possible issues with Resnet wireless network. These services may be slow or unavailable at this time.

    Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

    If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    Campus Wide Power Outage
    Started 31 May 2025 21:48:53 (1 day ago), still ongoing
    Critical Incident
    Monitoring
    Academic Services
    Network

    Campus is currently experiencing a campus wide power outage, which is impacting a wide variety of ITS services. Services may be slow or unavailable at this time.

    Thank you for your patience as the campus and our ITS teams work to restore functionality for these services. Updates and additional details will be shared here as they become available.

    If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    ITS Network & Systems Communication and Collaboration

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    ITS Network & Systems Email

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    ITS Network & Systems Phones and Voicemail

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    ITS Network & Systems SSO

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