ITS Network & Systems Status
Real-time updates of ITS Network & Systems issues and outages
ITS Network & Systems status is Partially Degraded Service
ITS Network & Systems Academic Services
ITS Network & Systems Business Services
ITS Network & Systems Network
ITS Network & Systems Communication and Collaboration
ITS Network & Systems SSO
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Active Incidents
New Triton Advising (NTA) - Some Fall 26 college freshmen and transfer students are experiencing the following intermittent issues:
NTA Access Error : Message indicates "Virtual Advising Center is only for undergraduate students and graduate students in certain departments." Completing the email verification step of the NTA workflow. Completing the Academic Background form of the NTA workflow
We are in the process of correcting the problems and will be reaching out to any students experiencing this. We will also be communicating with their Academic Advisors so that they are aware of the issue.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS is investigating possible issues with DUO and an error stating "page access not allowed". If you are getting this error when trying to log in, please try using a private/incognito window or different browser to log into your UCSD applications with the DUO push.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
We are aware that many incoming students are having issues accessing their newly created Active Directory accounts. If you are unable to access your account, please try:
- Installing the Duo Mobile app on your mobile device
- Going to duo.ucsd.edu on your computer, and then reactivate or remove+readd your mobile phone
If you still have issues, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS is investigating the cause of issues with incoming students setting up their UCSD accounts. At this moment, we recommend redoing the process after we have resolved this issue. Updates will be provided on this page as they become available.
Thank you for your continued patience as our team works to restore these services as quickly as possible. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
Recently Resolved Incidents
Kuali Build is offline for all users. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS is investigating possible issues with the VPN. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
Students who are trying to access New Triton Advising are receiving errors. The Staff Portal Application is also experiencing a slow down when accessed by staff. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
As part of UC San Diego's ongoing efforts to strengthen campus technology services, the EasyConnect VPN service will be retired on Monday, June 15, 2026. After that date, EasyConnect will no longer be available for campus VPN access.
If you have questions or need assistance, please contact your local IT support team or the ITS Service Desk:
Web portal: support.ucsd.edu/its
Email: [email protected]
Phone: (858) 246-4357
ITS is investigating possible issues with datalink.ucsd.edu. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS is investigating possible issues with the phone lines at the Shiley Eye Institute. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS Network & Systems Outage Survival Guide
ITS Network & Systems Components
ITS Network & Systems Academic Services
We are aware that many incoming students are having issues accessing their newly created Active Directory accounts. If you are unable to access your account, please try:
- Installing the Duo Mobile app on your mobile device
- Going to duo.ucsd.edu on your computer, and then reactivate or remove+readd your mobile phone
If you still have issues, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS is investigating the cause of issues with incoming students setting up their UCSD accounts. At this moment, we recommend redoing the process after we have resolved this issue. Updates will be provided on this page as they become available.
Thank you for your continued patience as our team works to restore these services as quickly as possible. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
New Triton Advising (NTA) - Some Fall 26 college freshmen and transfer students are experiencing the following intermittent issues:
NTA Access Error : Message indicates "Virtual Advising Center is only for undergraduate students and graduate students in certain departments." Completing the email verification step of the NTA workflow. Completing the Academic Background form of the NTA workflow
We are in the process of correcting the problems and will be reaching out to any students experiencing this. We will also be communicating with their Academic Advisors so that they are aware of the issue.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
Students who are trying to access New Triton Advising are receiving errors. The Staff Portal Application is also experiencing a slow down when accessed by staff. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS Network & Systems Business Services
ITS is investigating possible issues with datalink.ucsd.edu. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
Kuali Build is offline for all users. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS Network & Systems Network
As part of UC San Diego's ongoing efforts to strengthen campus technology services, the EasyConnect VPN service will be retired on Monday, June 15, 2026. After that date, EasyConnect will no longer be available for campus VPN access.
If you have questions or need assistance, please contact your local IT support team or the ITS Service Desk:
Web portal: support.ucsd.edu/its
Email: [email protected]
Phone: (858) 246-4357
ITS is investigating possible issues with the VPN. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS Network & Systems Communication and Collaboration
ITS is investigating possible issues with the phone lines at the Shiley Eye Institute. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS Network & Systems Email
ITS Network & Systems Phones and Voicemail
ITS Network & Systems SSO
ITS is investigating possible issues with DUO and an error stating "page access not allowed". If you are getting this error when trying to log in, please try using a private/incognito window or different browser to log into your UCSD applications with the DUO push.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.