ITS Network & Systems status is Under Maintenance

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ITS Network & Systems Academic Services

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ITS Network & Systems Business Services

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ITS Network & Systems Network

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Active Incidents

UCPath currently unavailable
Started 13 Jul 2025 20:57:22 (2 days ago), still ongoing
Incident without Impact
Monitoring
Business Services

"UCPath will be unavailable beginning Friday, July 11, 2025 at 12:00 pm to Monday, July 14, 2025 at 6:00 am"

This outage is due to maintenance.

AD-API / API Manager experiencing slowness
Started 10 Jul 2025 01:39:17 (6 days ago), still ongoing
Minor Incident
Investigating
Network

ITS is continuing to investigate the cause of issues with AD-API / API Manager. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

Wired Connectivity Issues
Started 27 Jun 2025 14:53:07 (18 days ago), still ongoing
Incident without Impact
Monitoring
Network

ITS is continuing to investigate the cause of issues with Wired Connectivity at RIMAC, the Central Utilities Plant, Geisel Library, and WongAvery Library. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

DUO Login for UCPath
Started 10 Mar 2025 17:31:27 (4 months ago), still ongoing
Critical Incident
Investigating
Business Services

For security reasons, UCOP has mandated that SMS be retired as an option for Duo when logging in to UC Path. Users are now required to use a verified push. For assistance in setting this up, please use the following instructions:

https://support.ucsd.edu/services?id=kb_article_view&sysparm_article=KB0035605

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

Maintenance: DataHub/DSMLP/TritonGPT
Started 19 Dec 2024 16:23:27 (7 months ago), still ongoing
Maintenance
Investigating
Academic Services
Business Services

ITS has scheduled the following maintenance:

TIME: Thursday, Dec 19 8AM - 12PM

IMPACT: DataHub/DSMLP/TritonGPT is down for quarterly maintenance.

Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

Agg-vss2- Campus Backbone Router upgrade
Started 6 Nov 2024 17:35:34 (8 months ago), still ongoing
Incident without Impact
Investigating
Network

ITS has scheduled the following maintenance:

START: Saturday, November 9 from 5:00 A.M STOP: Saturday, November 9 from 8:00 A.M

IMPACT:

During this window there will be intermittent outages to all wired and wireless campus networks

  1. Node-b including: Book Store, Canyon View, Canyon Vista, Chancelor Complex, CMRR (Center for Magnetic Recording Research), DIB (Design and Innovation Building), foodworx, Geisel Library, Gilman Parking, HDH Sixth Launday, Literature Building, Music Center, North Campus Facilities Management Substation, Pepper Canyon Hall, Price Center, Price Center Expansion, VISUAL ARTS BUILDING, Warren Student Activity Center , wlh (Warren lecture Hall), Warren Black Facility Management FM, Warren Brennen FM, Warren Douglas FM, Warren Goldberg FM, Warren mall outdoor Classroom

  2. Node S: (Career Services, Center Hall, SSC Student Services Complex, Student Health.

  3. Node G: (La jolla Pro)

  4. Engineering (bioengineering), calit (Atkinson Hall), ebu1 (Jacobs School of Engineering), serf, smeb, ebu2 , ebu3 (Computer Science and Engineering)

  5. [sdsc]cui-sherlock and [sdsc]CIOPS-MGMT-VMOTION

Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

Recently Resolved Incidents

BusinessLink(Blink) staff directory not populating searches
Started 9 Jul 2025 15:39:15 (6 days ago), resolved 9 Jul 2025 18:34:54 (6 days ago)
Incident without Impact
Resolved
Business Services

ITS is investigating possible issues with BusinessLink(Blink) staff directory searches. Searches in the staff directory are populating as blanks. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

ITS Network & Systems Outage Survival Guide

A step-by-step guide to help you survive a ITS Network & Systems outage
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    ITS Network & Systems Components

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    ITS Network & Systems Academic Services

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    Sat 12
    Sun 13
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    Maintenance: DataHub/DSMLP/TritonGPT
    Started 19 Dec 2024 16:23:27 (7 months ago), still ongoing
    Maintenance
    Investigating
    Academic Services
    Business Services

    ITS has scheduled the following maintenance:

    TIME: Thursday, Dec 19 8AM - 12PM

    IMPACT: DataHub/DSMLP/TritonGPT is down for quarterly maintenance.

    Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

    ITS Network & Systems Business Services

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    Sat 12
    Sun 13
    Mon 14
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    now
    Maintenance: DataHub/DSMLP/TritonGPT
    Started 19 Dec 2024 16:23:27 (7 months ago), still ongoing
    Maintenance
    Investigating
    Academic Services
    Business Services

    ITS has scheduled the following maintenance:

    TIME: Thursday, Dec 19 8AM - 12PM

    IMPACT: DataHub/DSMLP/TritonGPT is down for quarterly maintenance.

    Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

    DUO Login for UCPath
    Started 10 Mar 2025 17:31:27 (4 months ago), still ongoing
    Critical Incident
    Investigating
    Business Services

    For security reasons, UCOP has mandated that SMS be retired as an option for Duo when logging in to UC Path. Users are now required to use a verified push. For assistance in setting this up, please use the following instructions:

    https://support.ucsd.edu/services?id=kb_article_view&sysparm_article=KB0035605

    If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    BusinessLink(Blink) staff directory not populating searches
    Started 9 Jul 2025 15:39:15 (6 days ago), resolved 9 Jul 2025 18:34:54 (6 days ago)
    Incident without Impact
    Resolved
    Business Services

    ITS is investigating possible issues with BusinessLink(Blink) staff directory searches. Searches in the staff directory are populating as blanks. These services may be slow or unavailable at this time.

    Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

    If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    UCPath currently unavailable
    Started 13 Jul 2025 20:57:22 (2 days ago), still ongoing
    Incident without Impact
    Monitoring
    Business Services

    "UCPath will be unavailable beginning Friday, July 11, 2025 at 12:00 pm to Monday, July 14, 2025 at 6:00 am"

    This outage is due to maintenance.

    ITS Network & Systems Network

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    Thu 10
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    now
    Agg-vss2- Campus Backbone Router upgrade
    Started 6 Nov 2024 17:35:34 (8 months ago), still ongoing
    Incident without Impact
    Investigating
    Network

    ITS has scheduled the following maintenance:

    START: Saturday, November 9 from 5:00 A.M STOP: Saturday, November 9 from 8:00 A.M

    IMPACT:

    During this window there will be intermittent outages to all wired and wireless campus networks

    1. Node-b including: Book Store, Canyon View, Canyon Vista, Chancelor Complex, CMRR (Center for Magnetic Recording Research), DIB (Design and Innovation Building), foodworx, Geisel Library, Gilman Parking, HDH Sixth Launday, Literature Building, Music Center, North Campus Facilities Management Substation, Pepper Canyon Hall, Price Center, Price Center Expansion, VISUAL ARTS BUILDING, Warren Student Activity Center , wlh (Warren lecture Hall), Warren Black Facility Management FM, Warren Brennen FM, Warren Douglas FM, Warren Goldberg FM, Warren mall outdoor Classroom

    2. Node S: (Career Services, Center Hall, SSC Student Services Complex, Student Health.

    3. Node G: (La jolla Pro)

    4. Engineering (bioengineering), calit (Atkinson Hall), ebu1 (Jacobs School of Engineering), serf, smeb, ebu2 , ebu3 (Computer Science and Engineering)

    5. [sdsc]cui-sherlock and [sdsc]CIOPS-MGMT-VMOTION

    Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

    Wired Connectivity Issues
    Started 27 Jun 2025 14:53:07 (18 days ago), still ongoing
    Incident without Impact
    Monitoring
    Network

    ITS is continuing to investigate the cause of issues with Wired Connectivity at RIMAC, the Central Utilities Plant, Geisel Library, and WongAvery Library. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    AD-API / API Manager experiencing slowness
    Started 10 Jul 2025 01:39:17 (6 days ago), still ongoing
    Minor Incident
    Investigating
    Network

    ITS is continuing to investigate the cause of issues with AD-API / API Manager. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    ITS Network & Systems Communication and Collaboration

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    ITS Network & Systems Email

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    ITS Network & Systems Phones and Voicemail

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    ITS Network & Systems SSO

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