ITS Network & Systems Status
Real-time updates of ITS Network & Systems issues and outages
ITS Network & Systems status is Operational
ITS Network & Systems Academic Services
ITS Network & Systems Business Services
ITS Network & Systems Network
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Active Incidents
We are aware that many incoming students are having issues accessing their newly created Active Directory accounts. If you are unable to access your account, please try:
- Installing the Duo Mobile app on your mobile device
- Going to duo.ucsd.edu on your computer, and then reactivate or remove+readd your mobile phone
If you still have issues, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS is investigating the cause of issues with incoming students setting up their UCSD accounts. At this moment, we recommend redoing the process after we have resolved this issue. Updates will be provided on this page as they become available.
Thank you for your continued patience as our team works to restore these services as quickly as possible. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
Recently Resolved Incidents
ITS is investigating possible issues with Triton Cash/eAccounts. A common error message appears as follows:
"Web Login Service - Message Security Error"
If you need to add to your balance, please visit the eAccounts portal on a Google Chrome Web browser and use the following link: https://eacct-ucsd-sp.transactcampus.com/eAccounts/AnonymousHome.aspx. Once you are here, please use the guest deposit feature and follow the instructions listed on the screen. This should get your funds into your account immediately. Please note to change the letter "A" in your PID to a number "9".
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS is investigating possible issues with the Dining Facilities (including Just Walk Out Markets) and Laundry Machines on campus. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS is investigating possible issues with Resnet. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
tableau.ucsd.edu is currently returning Unexpected Server Error for some reports. The issue is currently under investigation and may experience down time during troubleshooting.
ITS Network & Systems Outage Survival Guide
ITS Network & Systems Components
ITS Network & Systems Academic Services
ITS is investigating the cause of issues with incoming students setting up their UCSD accounts. At this moment, we recommend redoing the process after we have resolved this issue. Updates will be provided on this page as they become available.
Thank you for your continued patience as our team works to restore these services as quickly as possible. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
We are aware that many incoming students are having issues accessing their newly created Active Directory accounts. If you are unable to access your account, please try:
- Installing the Duo Mobile app on your mobile device
- Going to duo.ucsd.edu on your computer, and then reactivate or remove+readd your mobile phone
If you still have issues, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS is investigating possible issues with Triton Cash/eAccounts. A common error message appears as follows:
"Web Login Service - Message Security Error"
If you need to add to your balance, please visit the eAccounts portal on a Google Chrome Web browser and use the following link: https://eacct-ucsd-sp.transactcampus.com/eAccounts/AnonymousHome.aspx. Once you are here, please use the guest deposit feature and follow the instructions listed on the screen. This should get your funds into your account immediately. Please note to change the letter "A" in your PID to a number "9".
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS Network & Systems Business Services
tableau.ucsd.edu is currently returning Unexpected Server Error for some reports. The issue is currently under investigation and may experience down time during troubleshooting.
ITS Network & Systems Network
ITS is investigating possible issues with the Dining Facilities (including Just Walk Out Markets) and Laundry Machines on campus. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
ITS is investigating possible issues with Resnet. These services may be slow or unavailable at this time.
Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.
If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.