ITS Network & Systems status is Operational

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ITS Network & Systems Academic Services

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ITS Network & Systems Business Services

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ITS Network & Systems Network

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ITS Network & Systems Email

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Active Incidents

Eforms Email Notification Issue
Started 18 Jun 2025 21:30:53 (4 days ago), still ongoing
Incident without Impact
Investigating
Email

ITS is aware of an email notification issue relating to eforms.ucsd.edu and is investigating. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

NSB (Natural Sciences Building) network outage
Started 17 Jun 2025 17:07:21 (5 days ago), still ongoing
Major Incident
Monitoring
Network

ITS is investigating possible issues with the network for ethernet connected devices at NSB. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

DUO Login for UCPath
Started 10 Mar 2025 17:31:27 (3 months ago), still ongoing
Critical Incident
Investigating
Business Services

For security reasons, UCOP has mandated that SMS be retired as an option for Duo when logging in to UC Path. Users are now required to use a verified push. For assistance in setting this up, please use the following instructions:

https://support.ucsd.edu/services?id=kb_article_view&sysparm_article=KB0035605

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

Maintenance: DataHub/DSMLP/TritonGPT
Started 19 Dec 2024 16:23:27 (6 months ago), still ongoing
Maintenance
Investigating
Academic Services
Business Services

ITS has scheduled the following maintenance:

TIME: Thursday, Dec 19 8AM - 12PM

IMPACT: DataHub/DSMLP/TritonGPT is down for quarterly maintenance.

Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

Agg-vss2- Campus Backbone Router upgrade
Started 6 Nov 2024 17:35:34 (8 months ago), still ongoing
Incident without Impact
Investigating
Network

ITS has scheduled the following maintenance:

START: Saturday, November 9 from 5:00 A.M STOP: Saturday, November 9 from 8:00 A.M

IMPACT:

During this window there will be intermittent outages to all wired and wireless campus networks

  1. Node-b including: Book Store, Canyon View, Canyon Vista, Chancelor Complex, CMRR (Center for Magnetic Recording Research), DIB (Design and Innovation Building), foodworx, Geisel Library, Gilman Parking, HDH Sixth Launday, Literature Building, Music Center, North Campus Facilities Management Substation, Pepper Canyon Hall, Price Center, Price Center Expansion, VISUAL ARTS BUILDING, Warren Student Activity Center , wlh (Warren lecture Hall), Warren Black Facility Management FM, Warren Brennen FM, Warren Douglas FM, Warren Goldberg FM, Warren mall outdoor Classroom

  2. Node S: (Career Services, Center Hall, SSC Student Services Complex, Student Health.

  3. Node G: (La jolla Pro)

  4. Engineering (bioengineering), calit (Atkinson Hall), ebu1 (Jacobs School of Engineering), serf, smeb, ebu2 , ebu3 (Computer Science and Engineering)

  5. [sdsc]cui-sherlock and [sdsc]CIOPS-MGMT-VMOTION

Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

Recently Resolved Incidents

Onboarding Solutions website
Started 17 Jun 2025 15:53:11 (5 days ago), resolved 17 Jun 2025 21:37:12 (5 days ago)
Minor Incident
Resolved
Business Services

ITS is investigating possible issues with Onboarding Solutions website https://act-crm.force.com/hr. These services may be slow or unavailable at this time.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

Student Activity Hub (SAH) data loading issue
Started 16 Jun 2025 16:28:26 (6 days ago), resolved 16 Jun 2025 22:30:10 (6 days ago)
Minor Incident
Resolved
Business Services

Data into the Student Activity Hub (SAH) were impacted by issues starting Friday 6/13. Engineers have resolved the issue and are currently reloading the data. Reports are available with data through 6/11. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

Activity Hubs
Started 11 Jun 2025 14:34:05 (11 days ago), resolved 16 Jun 2025 16:22:34 (6 days ago)
Minor Incident
Resolved
Business Services

ITS is investigating possible issues with Activity HUBS. Data in the Activity Hubs did not refresh as scheduled overnight. Engineers are currently running integration jobs manually to update the data. During this process, report performance may be slower than usual.

Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

ITS Network & Systems Outage Survival Guide

A step-by-step guide to help you survive a ITS Network & Systems outage
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    ITS Network & Systems Components

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    ITS Network & Systems Academic Services

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    Maintenance: DataHub/DSMLP/TritonGPT
    Started 19 Dec 2024 16:23:27 (6 months ago), still ongoing
    Maintenance
    Investigating
    Academic Services
    Business Services

    ITS has scheduled the following maintenance:

    TIME: Thursday, Dec 19 8AM - 12PM

    IMPACT: DataHub/DSMLP/TritonGPT is down for quarterly maintenance.

    Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

    ITS Network & Systems Business Services

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    Maintenance: DataHub/DSMLP/TritonGPT
    Started 19 Dec 2024 16:23:27 (6 months ago), still ongoing
    Maintenance
    Investigating
    Academic Services
    Business Services

    ITS has scheduled the following maintenance:

    TIME: Thursday, Dec 19 8AM - 12PM

    IMPACT: DataHub/DSMLP/TritonGPT is down for quarterly maintenance.

    Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

    DUO Login for UCPath
    Started 10 Mar 2025 17:31:27 (3 months ago), still ongoing
    Critical Incident
    Investigating
    Business Services

    For security reasons, UCOP has mandated that SMS be retired as an option for Duo when logging in to UC Path. Users are now required to use a verified push. For assistance in setting this up, please use the following instructions:

    https://support.ucsd.edu/services?id=kb_article_view&sysparm_article=KB0035605

    If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    Activity Hubs
    Started 11 Jun 2025 14:34:05 (11 days ago), resolved 16 Jun 2025 16:22:34 (6 days ago)
    Minor Incident
    Resolved
    Business Services

    ITS is investigating possible issues with Activity HUBS. Data in the Activity Hubs did not refresh as scheduled overnight. Engineers are currently running integration jobs manually to update the data. During this process, report performance may be slower than usual.

    Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

    If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    Student Activity Hub (SAH) data loading issue
    Started 16 Jun 2025 16:28:26 (6 days ago), resolved 16 Jun 2025 22:30:10 (6 days ago)
    Minor Incident
    Resolved
    Business Services

    Data into the Student Activity Hub (SAH) were impacted by issues starting Friday 6/13. Engineers have resolved the issue and are currently reloading the data. Reports are available with data through 6/11. We are currently monitoring the situation to ensure our services have been restored. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    Onboarding Solutions website
    Started 17 Jun 2025 15:53:11 (5 days ago), resolved 17 Jun 2025 21:37:12 (5 days ago)
    Minor Incident
    Resolved
    Business Services

    ITS is investigating possible issues with Onboarding Solutions website https://act-crm.force.com/hr. These services may be slow or unavailable at this time.

    Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

    If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    ITS Network & Systems Network

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    Agg-vss2- Campus Backbone Router upgrade
    Started 6 Nov 2024 17:35:34 (8 months ago), still ongoing
    Incident without Impact
    Investigating
    Network

    ITS has scheduled the following maintenance:

    START: Saturday, November 9 from 5:00 A.M STOP: Saturday, November 9 from 8:00 A.M

    IMPACT:

    During this window there will be intermittent outages to all wired and wireless campus networks

    1. Node-b including: Book Store, Canyon View, Canyon Vista, Chancelor Complex, CMRR (Center for Magnetic Recording Research), DIB (Design and Innovation Building), foodworx, Geisel Library, Gilman Parking, HDH Sixth Launday, Literature Building, Music Center, North Campus Facilities Management Substation, Pepper Canyon Hall, Price Center, Price Center Expansion, VISUAL ARTS BUILDING, Warren Student Activity Center , wlh (Warren lecture Hall), Warren Black Facility Management FM, Warren Brennen FM, Warren Douglas FM, Warren Goldberg FM, Warren mall outdoor Classroom

    2. Node S: (Career Services, Center Hall, SSC Student Services Complex, Student Health.

    3. Node G: (La jolla Pro)

    4. Engineering (bioengineering), calit (Atkinson Hall), ebu1 (Jacobs School of Engineering), serf, smeb, ebu2 , ebu3 (Computer Science and Engineering)

    5. [sdsc]cui-sherlock and [sdsc]CIOPS-MGMT-VMOTION

    Please contact ITS Service Desk at (858)246-HELP(4357) or [email protected] if you have any questions or concerns.

    NSB (Natural Sciences Building) network outage
    Started 17 Jun 2025 17:07:21 (5 days ago), still ongoing
    Major Incident
    Monitoring
    Network

    ITS is investigating possible issues with the network for ethernet connected devices at NSB. These services may be slow or unavailable at this time.

    Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available.

    If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    ITS Network & Systems Communication and Collaboration

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    ITS Network & Systems Email

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    Eforms Email Notification Issue
    Started 18 Jun 2025 21:30:53 (4 days ago), still ongoing
    Incident without Impact
    Investigating
    Email

    ITS is aware of an email notification issue relating to eforms.ucsd.edu and is investigating. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

    ITS Network & Systems Phones and Voicemail

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    ITS Network & Systems SSO

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