Web Cloud status is Operational

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now
Registration
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Renew
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Transfer
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Restore
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Delete
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CCS, IVR & Call Queues
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now
Cluster024
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

[Global][VOIP] - CCS Call Queues incident notification
Started 17 Mar 2025 17:26:25 (21 hours ago), still ongoing
Incident without Impact
Investigating
CCS, IVR & Call Queues

We would like to inform you that there has been an incident on VoIP Services and it has been resolved.

Here is detail for this incident : Start time : 17/03/2025 09:00 UTC End time : 17/03/2025 15:43 UTC Customers Impact : We apologise if you've experienced issues while making calls. There was a temporary malfunction with our call queues. Depending on the settings, calls were either transferred incorrectly or disconnected. Root Cause : This incident was caused by a maintenance operation that were in progress.

We thank you for your understanding and patience throughout this incident.

Recently Resolved Incidents

[GRA][WebHosting] - List hosting services on Manager
Started 18 Mar 2025 10:13:13 (5 hours ago), resolved 18 Mar 2025 10:13:14 (5 hours ago)
Incident without Impact
Resolved
Cluster100

We would like to inform you that there has been an incident on cluster100 and it has been resolved.

Here is detail for this incident : Start time : 18/03/2025 09:00 UTC End time : 18/03/2025 09:37 UTC Service Impact : On the Manager services hosted on the Cluster100 could not be printed. Customers Impact : A customer who has at least one service on the Cluster100 could not list Webhosting instances on the Manager. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

[Global][VOIP] - CCS Call Queues incident notification
Started 17 Mar 2025 17:29:12 (21 hours ago), resolved 17 Mar 2025 17:29:13 (21 hours ago)
Incident without Impact
Resolved
CCS, IVR & Call Queues

We would like to inform you that there has been an incident on VoIP Services and it has been resolved.

Here is detail for this incident : Start time : 17/03/2025 09:00 UTC End time : 17/03/2025 15:43 UTC Customers Impact : We apologise if you've experienced issues while making calls. There was a temporary malfunction with our call queues. Depending on the settings, calls were either transferred incorrectly or disconnected. Root Cause : This incident was caused by a maintenance operation that were in progress.

We thank you for your understanding and patience throughout this incident.

[GRA1][WebHosting] - Cluster100
Started 14 Mar 2025 11:42:38 (4 days ago), resolved 14 Mar 2025 14:50:39 (4 days ago)
Minor Incident
Resolved
Cluster100

We have an incident in progress on our web hosting offer cluster100.

Here is detail for this incident : Start time : 14/03/2025 11:15 UTC Impacted Service : Services in Cluster100 may be unavailable. Customers Impact : Customers may encounter a maintenance page when trying to access their web hosting. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.

[GRA][WebHosting] - Cluster024 incident notification
Started 14 Mar 2025 14:39:59 (4 days ago), resolved 14 Mar 2025 14:39:59 (4 days ago)
Incident without Impact
Resolved
Cluster024

We would like to inform you that there has been an incident on cluster024 and it has been resolved.

Here is detail for this incident : Start time : 14/03/2025 14:20 UTC End time : 14/03/2025 14:30 UTC Customers Impact : Partial outage on some website. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

[GRA1][WebHosting] - Access setup-config.php incident notification
Started 14 Mar 2025 11:17:19 (4 days ago), resolved 14 Mar 2025 11:17:19 (4 days ago)
Incident without Impact
Resolved
Cluster100

We would like to inform you that there was an incident on our web hosting offer on all clusters. This incident has been resolved.

Here is detail for this incident : Start time : 13/03/2025 11:15 UTC End time : 14/03/2025 10:45 UTC Impacted Service : Services on all clusters are degraded. Customers Impact : Some customer may have seen some difficulties to access wp-admin/setup-config.php on all clusters Root Cause : This incident was caused by a malfunction on a software.

We thank you for your understanding and patience throughout this incident.

[Global][Domains] - Domains Name incident notification on IN tld
Started 3 Mar 2025 09:09:18 (15 days ago), resolved 13 Mar 2025 08:52:41 (5 days ago)
Major Incident
Resolved
Registration
Renew
Transfer
Restore
Delete

An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

Start time : 03/03/2025 07:58 UTC Service impact : Customer with a .in domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

[EU/CA/APAC][Domain] - Domains Name incident notification
Started 12 Mar 2025 20:23:58 (6 days ago), resolved 12 Mar 2025 21:48:39 (6 days ago)
Major Incident
Resolved
Registration
Renew
Transfer
Restore
Delete

An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

Start time : 12/03/2025 18:15 UTC Service impact : Customers can place orders a domain name but may experience a delay in the delivery of the domain name. Customers wishing to access their domains on the manager side are temporarily unavailable Root cause : This incident is related to : https://public-cloud.status-ovhcloud.com/incidents/9myc4g6tfvlb Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Web Cloud Outage Survival Guide

A step-by-step guide to help you survive a Web Cloud outage
NaN%

    Web Cloud Components

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    now

    Web Cloud CDN || CDN Hosting

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    now
    RBX
    Tue 11
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    now
    SBG
    Tue 11
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    now
    BHS
    Tue 11
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    now

    Web Cloud CDN || CDN Infrastructure

    Tue 11
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    now
    RBX
    Tue 11
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    now
    SBG
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    now
    BHS
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    now

    Web Cloud Collaborative solutions || EmailPro

    Tue 11
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    Reception
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    Delivery email
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    Mailbox Access
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    Redirection
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    Webmail
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    Delivery
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    Web Cloud Collaborative solutions || Hosted Exchange

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    Reception
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    Delivery email
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    Mailbox Access
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    Redirection
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    User Group
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    Webmail
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    Delivery
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    Web Cloud Collaborative solutions || MX Plan

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    Reception
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    Delivery email
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    Mailbox Access
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    now
    Redirection
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    now
    Webmail
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    Delivery
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    Web Cloud Collaborative solutions || Office

    Tue 11
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    Delivery
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    Web Cloud Collaborative solutions || Private Exchange

    Tue 11
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    Sun 16
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    now
    Reception
    Tue 11
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    now
    Delivery email
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    now
    Mailbox Access
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    now
    Redirection
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    now
    User Group
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    Webmail
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    Delivery
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    Web Cloud Collaborative solutions || Sharepoint

    Tue 11
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    Web Access
    Tue 11
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    Delivery
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    Web Cloud Collaborative solutions || Zimbra

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    Web Access
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    Web Cloud DNS || DNS Anycast

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    RBX
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    GRA
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    SBG
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    now
    BHS
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    SYD
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    SGP
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    Web Cloud DNS || DNS Hosting

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    now
    dns
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    dns10
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    dns11
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    dns12
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    dns13
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    dns14
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    dns15
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    dns16
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    dns17
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    dns18
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    dns19
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    dns20
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    dns100
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    dns101
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    dns102
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    dns103
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    dns104
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    dns105
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    dns106
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    dns107
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    dns108
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    dns109
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    dns110
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    dns111
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    dns112
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    dns113
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    dns-tn
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    dns10-ca
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    now

    Web Cloud Domains || Domains Name

    Tue 11
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    now
    Registration
    Tue 11
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    now
    [EU/CA/APAC][Domain] - Domains Name incident notification
    Started 12 Mar 2025 20:23:58 (6 days ago), resolved 12 Mar 2025 21:48:39 (6 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

    Start time : 12/03/2025 18:15 UTC Service impact : Customers can place orders a domain name but may experience a delay in the delivery of the domain name. Customers wishing to access their domains on the manager side are temporarily unavailable Root cause : This incident is related to : https://public-cloud.status-ovhcloud.com/incidents/9myc4g6tfvlb Ongoing actions : Our teams are working to resolve the issue.

    We will keep you informed of developments and the resolution of the incident.

    We apologize for the inconvenience and thank you for your understanding.

    [Global][Domains] - Domains Name incident notification on IN tld
    Started 3 Mar 2025 09:09:18 (15 days ago), resolved 13 Mar 2025 08:52:41 (5 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

    Start time : 03/03/2025 07:58 UTC Service impact : Customer with a .in domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

    We will keep you informed of developments and the resolution of the incident.

    We apologize for the inconvenience and thank you for your understanding.

    Renew
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    [EU/CA/APAC][Domain] - Domains Name incident notification
    Started 12 Mar 2025 20:23:58 (6 days ago), resolved 12 Mar 2025 21:48:39 (6 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

    Start time : 12/03/2025 18:15 UTC Service impact : Customers can place orders a domain name but may experience a delay in the delivery of the domain name. Customers wishing to access their domains on the manager side are temporarily unavailable Root cause : This incident is related to : https://public-cloud.status-ovhcloud.com/incidents/9myc4g6tfvlb Ongoing actions : Our teams are working to resolve the issue.

    We will keep you informed of developments and the resolution of the incident.

    We apologize for the inconvenience and thank you for your understanding.

    [Global][Domains] - Domains Name incident notification on IN tld
    Started 3 Mar 2025 09:09:18 (15 days ago), resolved 13 Mar 2025 08:52:41 (5 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

    Start time : 03/03/2025 07:58 UTC Service impact : Customer with a .in domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

    We will keep you informed of developments and the resolution of the incident.

    We apologize for the inconvenience and thank you for your understanding.

    Transfer
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    [EU/CA/APAC][Domain] - Domains Name incident notification
    Started 12 Mar 2025 20:23:58 (6 days ago), resolved 12 Mar 2025 21:48:39 (6 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

    Start time : 12/03/2025 18:15 UTC Service impact : Customers can place orders a domain name but may experience a delay in the delivery of the domain name. Customers wishing to access their domains on the manager side are temporarily unavailable Root cause : This incident is related to : https://public-cloud.status-ovhcloud.com/incidents/9myc4g6tfvlb Ongoing actions : Our teams are working to resolve the issue.

    We will keep you informed of developments and the resolution of the incident.

    We apologize for the inconvenience and thank you for your understanding.

    [Global][Domains] - Domains Name incident notification on IN tld
    Started 3 Mar 2025 09:09:18 (15 days ago), resolved 13 Mar 2025 08:52:41 (5 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

    Start time : 03/03/2025 07:58 UTC Service impact : Customer with a .in domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

    We will keep you informed of developments and the resolution of the incident.

    We apologize for the inconvenience and thank you for your understanding.

    Restore
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    [EU/CA/APAC][Domain] - Domains Name incident notification
    Started 12 Mar 2025 20:23:58 (6 days ago), resolved 12 Mar 2025 21:48:39 (6 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

    Start time : 12/03/2025 18:15 UTC Service impact : Customers can place orders a domain name but may experience a delay in the delivery of the domain name. Customers wishing to access their domains on the manager side are temporarily unavailable Root cause : This incident is related to : https://public-cloud.status-ovhcloud.com/incidents/9myc4g6tfvlb Ongoing actions : Our teams are working to resolve the issue.

    We will keep you informed of developments and the resolution of the incident.

    We apologize for the inconvenience and thank you for your understanding.

    [Global][Domains] - Domains Name incident notification on IN tld
    Started 3 Mar 2025 09:09:18 (15 days ago), resolved 13 Mar 2025 08:52:41 (5 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

    Start time : 03/03/2025 07:58 UTC Service impact : Customer with a .in domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

    We will keep you informed of developments and the resolution of the incident.

    We apologize for the inconvenience and thank you for your understanding.

    Delete
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    [EU/CA/APAC][Domain] - Domains Name incident notification
    Started 12 Mar 2025 20:23:58 (6 days ago), resolved 12 Mar 2025 21:48:39 (6 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

    Start time : 12/03/2025 18:15 UTC Service impact : Customers can place orders a domain name but may experience a delay in the delivery of the domain name. Customers wishing to access their domains on the manager side are temporarily unavailable Root cause : This incident is related to : https://public-cloud.status-ovhcloud.com/incidents/9myc4g6tfvlb Ongoing actions : Our teams are working to resolve the issue.

    We will keep you informed of developments and the resolution of the incident.

    We apologize for the inconvenience and thank you for your understanding.

    [Global][Domains] - Domains Name incident notification on IN tld
    Started 3 Mar 2025 09:09:18 (15 days ago), resolved 13 Mar 2025 08:52:41 (5 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

    Start time : 03/03/2025 07:58 UTC Service impact : Customer with a .in domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

    We will keep you informed of developments and the resolution of the incident.

    We apologize for the inconvenience and thank you for your understanding.

    Web Cloud Databases || CloudDB GRA

    Tue 11
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    now
    eu007
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    now
    eu008
    Tue 11
    Wed 12
    Thu 13
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    Sun 16
    Mon 17
    now
    eu009
    Tue 11
    Wed 12
    Thu 13
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    now
    eu010
    Tue 11
    Wed 12
    Thu 13
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    now
    eu011
    Tue 11
    Wed 12
    Thu 13
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    now
    eu012
    Tue 11
    Wed 12
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    now

    Web Cloud Internet Access || ADSL

    Tue 11
    Wed 12
    Thu 13
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    Mon 17
    now
    eu013
    Tue 11
    Wed 12
    Thu 13
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    now

    Web Cloud Databases || CloudDB BHS

    Tue 11
    Wed 12
    Thu 13
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    now

    Web Cloud Internet Access || Delivery

    Tue 11
    Wed 12
    Thu 13
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    now
    ca001
    Tue 11
    Wed 12
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    now

    Web Cloud Internet Access || FTTH

    Tue 11
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    now

    Web Cloud Internet Access || SDSL

    Tue 11
    Wed 12
    Thu 13
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    now

    Web Cloud Identity, Security & Operations || Key Management Service

    Tue 11
    Wed 12
    Thu 13
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    Mon 17
    now
    RBX
    Tue 11
    Wed 12
    Thu 13
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    now

    Web Cloud OverTheBox || OverTheBox

    Tue 11
    Wed 12
    Thu 13
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    Mon 17
    now
    SBG
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    Wed 12
    Thu 13
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    now

    Web Cloud Migration Tools || OMM

    Tue 11
    Wed 12
    Thu 13
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    now

    Web Cloud Migration Tools || OSM

    Tue 11
    Wed 12
    Thu 13
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    now

    Web Cloud VoIP || Carrier SIP

    Tue 11
    Wed 12
    Thu 13
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    Mon 17
    now
    Access RBX
    Tue 11
    Wed 12
    Thu 13
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    Mon 17
    now
    Access SBG
    Tue 11
    Wed 12
    Thu 13
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    Sat 15
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    now

    Web Cloud VoIP || Core Network

    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now

    Web Cloud VoIP || Interconnect

    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Spain
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    France
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Germany
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Belgium
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    United Kingdom
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Switzerland
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now

    Web Cloud VoIP || Services

    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Conferences
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
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    Mon 17
    now
    CCS
    Tue 11
    Wed 12
    Thu 13
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    Sat 15
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    now
    CCS, IVR & Call Queues
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
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    now
    [Global][VOIP] - CCS Call Queues incident notification
    Started 17 Mar 2025 17:26:25 (21 hours ago), still ongoing
    Incident without Impact
    Investigating
    CCS, IVR & Call Queues

    We would like to inform you that there has been an incident on VoIP Services and it has been resolved.

    Here is detail for this incident : Start time : 17/03/2025 09:00 UTC End time : 17/03/2025 15:43 UTC Customers Impact : We apologise if you've experienced issues while making calls. There was a temporary malfunction with our call queues. Depending on the settings, calls were either transferred incorrectly or disconnected. Root Cause : This incident was caused by a maintenance operation that were in progress.

    We thank you for your understanding and patience throughout this incident.

    [Global][VOIP] - CCS Call Queues incident notification
    Started 17 Mar 2025 17:29:12 (21 hours ago), resolved 17 Mar 2025 17:29:13 (21 hours ago)
    Incident without Impact
    Resolved
    CCS, IVR & Call Queues

    We would like to inform you that there has been an incident on VoIP Services and it has been resolved.

    Here is detail for this incident : Start time : 17/03/2025 09:00 UTC End time : 17/03/2025 15:43 UTC Customers Impact : We apologise if you've experienced issues while making calls. There was a temporary malfunction with our call queues. Depending on the settings, calls were either transferred incorrectly or disconnected. Root Cause : This incident was caused by a maintenance operation that were in progress.

    We thank you for your understanding and patience throughout this incident.

    VXML
    Tue 11
    Wed 12
    Thu 13
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    now
    Billing
    Tue 11
    Wed 12
    Thu 13
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    Sat 15
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    now
    Fax
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    Wed 12
    Thu 13
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    now
    SMS
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    Wed 12
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    Mon 17
    now
    Provisioning
    Tue 11
    Wed 12
    Thu 13
    Fri 14
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    now

    Web Cloud VoIP || SMS

    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now

    Web Cloud VoIP || Telephony

    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Access SBC
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Fax
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Media Gateways
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Softcall
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Voicemail
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now

    Web Cloud Web Hosting || Databases BHS

    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    ca001
    Tue 11
    Wed 12
    Thu 13
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    Mon 17
    now

    Web Cloud Web Hosting || Databases GRA

    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    eu001
    Tue 11
    Wed 12
    Thu 13
    Fri 14
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    Mon 17
    now
    eu002
    Tue 11
    Wed 12
    Thu 13
    Fri 14
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    Sun 16
    Mon 17
    now
    eu004
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    eu007
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
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    Mon 17
    now
    eu008
    Tue 11
    Wed 12
    Thu 13
    Fri 14
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    Sun 16
    Mon 17
    now
    eu009
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    eu010
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
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    Mon 17
    now
    eu011
    Tue 11
    Wed 12
    Thu 13
    Fri 14
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    Mon 17
    now
    eu012
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
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    Mon 17
    now
    eu013
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
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    Mon 17
    now

    Web Cloud Web Hosting || Datacenter BHS

    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
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    Mon 17
    now
    Cluster051
    Tue 11
    Wed 12
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    now
    Redirect
    Tue 11
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    Mon 17
    now
    Cluster001
    Tue 11
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    Mon 17
    now

    Web Cloud Web Hosting || Datacenter GRA

    Tue 11
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    now
    Cluster002
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    now
    Cluster003
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    now
    Cluster005
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    now
    Cluster006
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    now
    Cluster007
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    now
    Cluster010
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    now
    Cluster011
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    now
    Cluster012
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    now
    Cluster013
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    now
    Cluster014
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    now
    Cluster015
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    now
    Cluster017
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    now
    Cluster020
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    now
    Cluster021
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    now
    Cluster022
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    now
    Cluster022
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    now
    Cluster023
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    now
    Cluster024
    Tue 11
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    now
    [GRA][WebHosting] - Cluster024 incident notification
    Started 14 Mar 2025 14:39:59 (4 days ago), resolved 14 Mar 2025 14:39:59 (4 days ago)
    Incident without Impact
    Resolved
    Cluster024

    We would like to inform you that there has been an incident on cluster024 and it has been resolved.

    Here is detail for this incident : Start time : 14/03/2025 14:20 UTC End time : 14/03/2025 14:30 UTC Customers Impact : Partial outage on some website. Root Cause : This incident was caused by a software issue.

    We thank you for your understanding and patience throughout this incident.

    Cluster025
    Tue 11
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    now
    Cluster026
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    now
    Cluster027
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    now
    Cluster028
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    now
    Cluster029
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    now
    Cluster030
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    now
    Cluster033
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    now
    Cluster031
    Tue 11
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    now
    Cluster090
    Tue 11
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    now
    Cluster060
    Tue 11
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    now
    Cluster100
    Tue 11
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    now
    [GRA1][WebHosting] - Access setup-config.php incident notification
    Started 14 Mar 2025 11:17:19 (4 days ago), resolved 14 Mar 2025 11:17:19 (4 days ago)
    Incident without Impact
    Resolved
    Cluster100

    We would like to inform you that there was an incident on our web hosting offer on all clusters. This incident has been resolved.

    Here is detail for this incident : Start time : 13/03/2025 11:15 UTC End time : 14/03/2025 10:45 UTC Impacted Service : Services on all clusters are degraded. Customers Impact : Some customer may have seen some difficulties to access wp-admin/setup-config.php on all clusters Root Cause : This incident was caused by a malfunction on a software.

    We thank you for your understanding and patience throughout this incident.

    [GRA1][WebHosting] - Cluster100
    Started 14 Mar 2025 11:42:38 (4 days ago), resolved 14 Mar 2025 14:50:39 (4 days ago)
    Minor Incident
    Resolved
    Cluster100

    We have an incident in progress on our web hosting offer cluster100.

    Here is detail for this incident : Start time : 14/03/2025 11:15 UTC Impacted Service : Services in Cluster100 may be unavailable. Customers Impact : Customers may encounter a maintenance page when trying to access their web hosting. Ongoing actions : Our teams are working to resolve the issue.

    We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.

    [GRA][WebHosting] - List hosting services on Manager
    Started 18 Mar 2025 10:13:13 (5 hours ago), resolved 18 Mar 2025 10:13:14 (5 hours ago)
    Incident without Impact
    Resolved
    Cluster100

    We would like to inform you that there has been an incident on cluster100 and it has been resolved.

    Here is detail for this incident : Start time : 18/03/2025 09:00 UTC End time : 18/03/2025 09:37 UTC Service Impact : On the Manager services hosted on the Cluster100 could not be printed. Customers Impact : A customer who has at least one service on the Cluster100 could not list Webhosting instances on the Manager. Root Cause : This incident was caused by a software issue.

    We thank you for your understanding and patience throughout this incident.

    Cluster090
    Tue 11
    Wed 12
    Thu 13
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    Sat 15
    Sun 16
    Mon 17
    now
    Redirect
    Tue 11
    Wed 12
    Thu 13
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    Mon 17
    now

    Web Cloud Web Hosting || SSL

    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    Sectigo
    Tue 11
    Wed 12
    Thu 13
    Fri 14
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    Mon 17
    now
    Let's Encrypt
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
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    Mon 17
    now

    Web Cloud Web PaaS || GRA

    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    now
    GRA7
    Tue 11
    Wed 12
    Thu 13
    Fri 14
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    Mon 17
    now