Web Cloud Status: check for Web Cloud outages and issues

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Web Cloud CDN || CDN Hosting

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RBX

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SBG

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BHS

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Web Cloud CDN || CDN Infrastructure

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RBX

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SBG

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BHS

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Web Cloud Collaborative solutions || EmailPro

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now

Reception

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Delivery email

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Mailbox Access

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Redirection

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Webmail

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Delivery

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Web Cloud Collaborative solutions || Hosted Exchange

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Reception

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Mailbox Access

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Redirection

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User Group

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Webmail

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Delivery

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Web Cloud Collaborative solutions || MX Plan

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Reception

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Delivery email

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Mailbox Access

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Redirection

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Webmail

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[GLOBAL][Collaborative Solutions] - MX Plan/Webmail Roundcube

Started 6 Aug 2025 08:42:27 (6 days ago), resolved 6 Aug 2025 08:42:27 (6 days ago)

Incident without Impact

Resolved

Webmail

We are pleased to inform you that the incident affecting our Collaborative solutions/MX Plan has been resolved.

Start time : 06/08/2025 06:40 UTC End time : 06/08/2025 08:10 UTC Service impact : Error was detected on sending some mails via Webmail Roundcube. Customers impact : On Webmail Roundcube, customers had some errors when tryed to send some email. Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding. [GLOBAL][Collaborative Solutions] - MX Plan/Webmail Roundcube

Delivery

Tue 5

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Web Cloud Collaborative solutions || Office

Tue 5

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Delivery

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Web Cloud Collaborative solutions || Private Exchange

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Reception

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Delivery email

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Mailbox Access

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Redirection

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User Group

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Webmail

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Delivery

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Web Cloud Collaborative solutions || Sharepoint

Tue 5

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Web Access

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Delivery

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Web Cloud Collaborative solutions || Zimbra

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Web Access

Tue 5

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Web Cloud DNS || DNS Anycast

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RBX

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GRA

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SBG

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BHS

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SYD

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SGP

Tue 5

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Web Cloud DNS || DNS Hosting

Tue 5

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dns

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dns10

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dns11

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dns12

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dns13

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dns14

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dns15

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dns16

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dns17

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dns18

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dns19

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dns20

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dns100

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dns101

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dns102

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dns103

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dns104

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dns105

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dns106

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dns107

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dns108

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dns109

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dns110

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dns111

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dns112

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dns113

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dns-tn

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dns10-ca

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Web Cloud Domains || Domains Name

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Registration

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[Global][Domains] - Domains Name incident notification on .MS

Started 12 Aug 2025 09:06:31 (6 hours ago), still ongoing

Major Incident

Investigating

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domain Name .MS globally.

Here is detail for this incident : Start time : 12/08/2025 06:12 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Renew

Tue 5

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now

[Global][Domains] - Domains Name incident notification on .MS

Started 12 Aug 2025 09:06:31 (6 hours ago), still ongoing

Major Incident

Investigating

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domain Name .MS globally.

Here is detail for this incident : Start time : 12/08/2025 06:12 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Transfer

Tue 5

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now

[Global][Domains] - Domains Name incident notification on .MS

Started 12 Aug 2025 09:06:31 (6 hours ago), still ongoing

Major Incident

Investigating

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domain Name .MS globally.

Here is detail for this incident : Start time : 12/08/2025 06:12 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Restore

Tue 5

Wed 6

Thu 7

Fri 8

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Mon 11

now

[Global][Domains] - Domains Name incident notification on .MS

Started 12 Aug 2025 09:06:31 (6 hours ago), still ongoing

Major Incident

Investigating

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domain Name .MS globally.

Here is detail for this incident : Start time : 12/08/2025 06:12 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Delete

Tue 5

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Mon 11

now

[Global][Domains] - Domains Name incident notification on .MS

Started 12 Aug 2025 09:06:31 (6 hours ago), still ongoing

Major Incident

Investigating

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domain Name .MS globally.

Here is detail for this incident : Start time : 12/08/2025 06:12 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Web Cloud Databases || CloudDB GRA

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now

eu005

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eu007

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eu008

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eu009

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eu010

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eu012

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Web Cloud Internet Access || ADSL

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eu013

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Web Cloud Internet Access || Delivery

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Web Cloud Databases || CloudDB BHS

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Web Cloud Internet Access || FTTH

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Web Cloud Internet Access || SDSL

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ca001

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ca002

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Web Cloud OverTheBox || OverTheBox

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Web Cloud Identity, Security & Operations || Key Management Service

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now

BHS

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RBX

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SBG

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SGP

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SYD

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YYZ

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Web Cloud Migration Tools || OMM

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now

Spain

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Web Cloud Migration Tools || OSM

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now

Germany

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Web Cloud VoIP || Carrier SIP

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Access RBX

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Access SBG

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Web Cloud VoIP || Core Network

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now

CCS

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Web Cloud VoIP || Interconnect

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now

France

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Belgium

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United Kingdom

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Fax

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Switzerland

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SMS

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Web Cloud VoIP || Services

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now

Conferences

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CCS, IVR & Call Queues

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VXML

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Billing

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now

Provisioning

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Web Cloud VoIP || SMS

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Web Cloud VoIP || Telephony

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Access SBC

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Fax

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Media Gateways

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Softcall

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now

Voicemail

Tue 5

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now

Web Cloud Web Hosting || Databases BHS

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now

ca001

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now

ca002

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now

Web Cloud Web Hosting || Databases GRA

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now

eu001

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eu002

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eu004

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eu005

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now

eu007

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eu008

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now

Cluster001

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now

eu009

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now

eu010

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now

eu011

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now

eu012

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now

eu013

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now

Web Cloud Web Hosting || Datacenter BHS

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now

Cluster051

Tue 5

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now

Redirect

Tue 5

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now

Web Cloud Web Hosting || Datacenter GRA

Tue 5

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now

Cluster002

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Cluster003

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now

Cluster005

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now

Cluster006

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now

Cluster007

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now

Cluster010

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now

Cluster022

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now

Cluster011

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now

Cluster012

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now

Cluster013

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now

Cluster014

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now

Cluster015

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now

Cluster017

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now

Cluster020

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now

Cluster022

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now

Cluster021

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now

Cluster023

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now

Cluster024

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now

Cluster033

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now

Cluster025

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now

Cluster060

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now

Cluster090

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now

Cluster026

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now

Cluster027

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now

Cluster028

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now

[GRA1][Web Hosting] - cluster028 incident notification

Started 12 Aug 2025 09:37:42 (6 hours ago), resolved 12 Aug 2025 11:27:40 (4 hours ago)

Major Incident

Resolved

Cluster028

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the cluster028.

Here are some supplementary details :

Start time : 12/08/2025 09:15 UTC Impacted Service(s) : File server filerz1612 is unreachable on WebHosting cluster028. Customers Impact : Service outage for some hosted websites on the specified file server. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

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Web Cloud status is Minor Service Outage

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