Web Cloud Status

Resolved: We would like to inform you that the incident affecting our Collaborative Solutions offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:00 UTC End time : 12/11/2026 10:41 UTC Impacted Service(s) : Some management operations, such as password changes and account deletions, were temporarily not processed on EmailPro, Hosted Exchange, Private Exchange and MX Plan services. Customers Impact : Customers were temporarily unable to perform some operations on their email accounts, such as changing passwords or deleting accounts. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Investigating: We are currently experiencing an incident affecting our Collaborative Solutions offering, which is causing temporary availability issues in the RBX, GRA and SBG datacenters.

Please find the details of this incident below :

Start time : 12/11/2026 09:00 UTC Impacted Service(s) : Some management operations, such as password changes and account deletions, are temporarily not processed on EmailPro, Hosted Exchange, Private Exchange and MX Plan services. Customers Impact : Customers are temporarily unable to perform some operations on their email accounts, such as changing passwords or deleting accounts. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Collaborative Solutions offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:00 UTC End time : 12/11/2026 10:41 UTC Impacted Service(s) : Some management operations, such as password changes and account deletions, were temporarily not processed on EmailPro, Hosted Exchange, Private Exchange and MX Plan services. Customers Impact : Customers were temporarily unable to perform some operations on their email accounts, such as changing passwords or deleting accounts. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Investigating: We are currently experiencing an incident affecting our Collaborative Solutions offering, which is causing temporary availability issues in the RBX, GRA and SBG datacenters.

Please find the details of this incident below :

Start time : 12/11/2026 09:00 UTC Impacted Service(s) : Some management operations, such as password changes and account deletions, are temporarily not processed on EmailPro, Hosted Exchange, Private Exchange and MX Plan services. Customers Impact : Customers are temporarily unable to perform some operations on their email accounts, such as changing passwords or deleting accounts. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our MX Plan offering has now been resolved.

Please find the details of this incident below :

Start time : 07/11/2026 09:00 UTC End time : 07/11/2026 14:47 UTC Impacted Service(s) : Sending and receiving emails on MX Plan was temporarily unavailable. Customers Impact : Customers were temporarily unable to send or receive emails on their MX Plan email accounts. Incoming emails were queued and have been delivered following the resolution of the incident. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Investigating: We are currently experiencing an incident affecting our MX Plan offering, which is causing temporary availability issues.

Please find the details of this incident below :

Start time : 07/11/2026 09:00 UTC Impacted Service(s) : Sending and receiving emails on MX Plan is temporarily unavailable. Customers Impact : Customers are temporarily unable to send or receive emails on their MX Plan email accounts. Incoming emails are being queued and will be delivered once the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Collaborative Solutions offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:00 UTC End time : 12/11/2026 10:41 UTC Impacted Service(s) : Some management operations, such as password changes and account deletions, were temporarily not processed on EmailPro, Hosted Exchange, Private Exchange and MX Plan services. Customers Impact : Customers were temporarily unable to perform some operations on their email accounts, such as changing passwords or deleting accounts. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Investigating: We are currently experiencing an incident affecting our Collaborative Solutions offering, which is causing temporary availability issues in the RBX, GRA and SBG datacenters.

Please find the details of this incident below :

Start time : 12/11/2026 09:00 UTC Impacted Service(s) : Some management operations, such as password changes and account deletions, are temporarily not processed on EmailPro, Hosted Exchange, Private Exchange and MX Plan services. Customers Impact : Customers are temporarily unable to perform some operations on their email accounts, such as changing passwords or deleting accounts. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Collaborative Solutions offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:00 UTC End time : 12/11/2026 10:41 UTC Impacted Service(s) : Some management operations, such as password changes and account deletions, were temporarily not processed on EmailPro, Hosted Exchange, Private Exchange and MX Plan services. Customers Impact : Customers were temporarily unable to perform some operations on their email accounts, such as changing passwords or deleting accounts. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Investigating: We are currently experiencing an incident affecting our Collaborative Solutions offering, which is causing temporary availability issues in the RBX, GRA and SBG datacenters.

Please find the details of this incident below :

Start time : 12/11/2026 09:00 UTC Impacted Service(s) : Some management operations, such as password changes and account deletions, are temporarily not processed on EmailPro, Hosted Exchange, Private Exchange and MX Plan services. Customers Impact : Customers are temporarily unable to perform some operations on their email accounts, such as changing passwords or deleting accounts. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 09/11/2026 07:10 UTC End time : 09/11/2026 16:30 UTC Root Cause : This incident is caused by an ongoing maintenance

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 09/11/2026 07:10 UTC End time : 09/11/2026 16:30 UTC Root Cause : This incident is caused by an ongoing maintenance

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 09/11/2026 07:10 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by an ongoing maintenance Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Collaborative Solutions offering has now been resolved.

Please find the details of this incident below :

Start time : 09/11/2026 19:00 UTC End time : 10/11/2026 02:07 UTC Impacted Service(s) : Access to Zimbra mailboxes and webmail was temporarily unavailable. Customers Impact : Some customers were temporarily unable to access their mailboxes. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Identified: We are currently experiencing an incident affecting our Collaborative Solutions offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 09/11/2026 19:00 UTC Impacted Service(s) : Access to Zimbra mailboxes and webmail is temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Collaborative Solutions offering has now been resolved.

Please find the details of this incident below :

Start time : 13/11/2026 23:32 UTC End time : 14/11/2026 02:52 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their mailboxes, whether via webmail or an email client, and could not send or receive emails. Incoming emails were queued and delivered once the incident was resolved. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Investigating: We are currently experiencing an incident affecting our Collaborative Solutions offering, which is causing temporary availability issues.

Please find the details of this incident below :

Start time : 13/11/2026 23:32 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their mailboxes, whether via webmail or an email client, and cannot send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 09/11/2026 07:10 UTC End time : 09/11/2026 16:30 UTC Root Cause : This incident is caused by an ongoing maintenance

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 09/11/2026 07:10 UTC End time : 09/11/2026 16:30 UTC Root Cause : This incident is caused by an ongoing maintenance

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 09/11/2026 07:10 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by an ongoing maintenance Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Zimbra offering has now been resolved.

Please find the details of this incident below :

Start time : 02/11/2026 09:00 UTC End time : 12/11/2026 07:53 UTC Impacted Service(s) : Zimbra email delivery was temporarily delayed for some mailboxes. Customers Impact : Customers may have experienced delays when receiving emails on their Zimbra mailboxes. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Identified: We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 09:00 UTC Impacted Service(s) : Delivery to some Zimbra mailboxes and webmail accounts is slow. Customers Impact : For customers, it is taking longer than expected to deliver Zimbra slots. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Collaborative Solutions offering has now been resolved.

Please find the details of this incident below :

Start time : 13/11/2026 23:32 UTC End time : 14/11/2026 02:52 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their mailboxes, whether via webmail or an email client, and could not send or receive emails. Incoming emails were queued and delivered once the incident was resolved. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Investigating: We are currently experiencing an incident affecting our Collaborative Solutions offering, which is causing temporary availability issues.

Please find the details of this incident below :

Start time : 13/11/2026 23:32 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their mailboxes, whether via webmail or an email client, and cannot send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 09/11/2026 07:10 UTC End time : 09/11/2026 16:30 UTC Root Cause : This incident is caused by an ongoing maintenance

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 09/11/2026 07:10 UTC End time : 09/11/2026 16:30 UTC Root Cause : This incident is caused by an ongoing maintenance

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 09/11/2026 07:10 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by an ongoing maintenance Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Collaborative Solutions offering has now been resolved.

Please find the details of this incident below :

Start time : 13/11/2026 23:32 UTC End time : 14/11/2026 02:52 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their mailboxes, whether via webmail or an email client, and could not send or receive emails. Incoming emails were queued and delivered once the incident was resolved. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Investigating: We are currently experiencing an incident affecting our Collaborative Solutions offering, which is causing temporary availability issues.

Please find the details of this incident below :

Start time : 13/11/2026 23:32 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their mailboxes, whether via webmail or an email client, and cannot send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Domains offering for .DK Domain Names has now been resolved.

Please find the details of this incident below :

Start time : 09/11/2026 07:50 UTC End time : 10/11/2026 10:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) were temporarily unavailable for .DK Domain Names. Customers Impact : Customers were temporarily unable to perform specified operations on .DK Domain Names. Root Cause : This incident was caused by our provider.

We thank you for your understanding and patience throughout this incident.

Identified: We are currently experiencing an incident affecting our Domains offering for .DK Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 09/11/2026 07:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .DK Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .MS Domains names has been resolved.

Start time : 12/10/2026 06:40 UTC End time : 09/11/2026 11:00 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Domains offering for .DK Domain Names has now been resolved.

Please find the details of this incident below :

Start time : 09/11/2026 07:50 UTC End time : 10/11/2026 10:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) were temporarily unavailable for .DK Domain Names. Customers Impact : Customers were temporarily unable to perform specified operations on .DK Domain Names. Root Cause : This incident was caused by our provider.

We thank you for your understanding and patience throughout this incident.

Identified: We are currently experiencing an incident affecting our Domains offering for .DK Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 09/11/2026 07:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .DK Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .MS Domains names has been resolved.

Start time : 12/10/2026 06:40 UTC End time : 09/11/2026 11:00 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Domains offering for .DK Domain Names has now been resolved.

Please find the details of this incident below :

Start time : 09/11/2026 07:50 UTC End time : 10/11/2026 10:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) were temporarily unavailable for .DK Domain Names. Customers Impact : Customers were temporarily unable to perform specified operations on .DK Domain Names. Root Cause : This incident was caused by our provider.

We thank you for your understanding and patience throughout this incident.

Identified: We are currently experiencing an incident affecting our Domains offering for .DK Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 09/11/2026 07:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .DK Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .MS Domains names has been resolved.

Start time : 12/10/2026 06:40 UTC End time : 09/11/2026 11:00 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Domains offering for .DK Domain Names has now been resolved.

Please find the details of this incident below :

Start time : 09/11/2026 07:50 UTC End time : 10/11/2026 10:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) were temporarily unavailable for .DK Domain Names. Customers Impact : Customers were temporarily unable to perform specified operations on .DK Domain Names. Root Cause : This incident was caused by our provider.

We thank you for your understanding and patience throughout this incident.

Identified: We are currently experiencing an incident affecting our Domains offering for .DK Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 09/11/2026 07:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .DK Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .MS Domains names has been resolved.

Start time : 12/10/2026 06:40 UTC End time : 09/11/2026 11:00 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Domains offering for .DK Domain Names has now been resolved.

Please find the details of this incident below :

Start time : 09/11/2026 07:50 UTC End time : 10/11/2026 10:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) were temporarily unavailable for .DK Domain Names. Customers Impact : Customers were temporarily unable to perform specified operations on .DK Domain Names. Root Cause : This incident was caused by our provider.

We thank you for your understanding and patience throughout this incident.

Identified: We are currently experiencing an incident affecting our Domains offering for .DK Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 09/11/2026 07:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .DK Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .MS Domains names has been resolved.

Start time : 12/10/2026 06:40 UTC End time : 09/11/2026 11:00 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases offering has now been resolved.

Please find the details of this incident below :

Start time : 13/11/2026 21:26 UTC End time : 13/11/2026 21:54 UTC Impacted Service(s) : SharedSQL databases hosted on sharedsql052.eu012 were unreachable. Customers Impact : Customers were temporarily unable to access their data located on sharedsql052.eu012. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing an incident affecting our Databases offering, which is causing temporary availability issues in the GRA4.

Please find the details of this incident below :

Start time : 13/11/2026 21:26 UTC Impacted Service(s) : SharedSQL databases hosted on sharedsql052.eu012 are unreachable. Customers Impact : Customers are temporarily unable to access their data located on sharedsql052.eu012. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.