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Real-time updates of Web Cloud issues and outages
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
[GRA4][Web Hosting] - eu012 database incident notification
Started 19 Aug 2026 17:17:30 (5 days ago), resolved 19 Aug 2026 17:17:30 (5 days ago)
Incident without Impact
Resolved
eu012
We had an incident on Web Hosting offer on eu012 database offer which has now been resolved.
Here are some supplementary details :
Start time : 19/08/2026 16:49 UTC End time : 19/08/2026 17:09 UTC Impacted Service(s) : sharedsql067.eu012 was temporarily unavailable. Customers Impact : Customers were temporarily unable to access their databases located in sharedsql067.eu012. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
[GRA][Web Hosting] - Cluster121 Incident Notification
Started 31 Jul 2026 10:42:20 (24 days ago), resolved 19 Aug 2026 09:03:29 (5 days ago)
Minor Incident
Resolved
Cluster121
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.
Here are some supplementary details :
Start time : 31/07/2026 06:00 UTC Impacted Service(s) : Increased latency has been observed when displaying logs and domain statistics in Cluster121. Customers Impact : Customers are temporarily experiencing slowness when accessing their website statistics in Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
[GRA][Web Hosting] - Cluster100 incident notification
Started 18 Aug 2026 14:43:33 (6 days ago), resolved 18 Aug 2026 15:08:45 (6 days ago)
Minor Incident
Resolved
Cluster100
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster100.
Here are some supplementary details :
Start time : 18/08/2026 14:15 UTC Impacted Service(s) : Web Hosting Cluster100 is temporarily facing latency. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located in Cluster100. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Outage Survival Guide
A step-by-step guide to help you survive a Web Cloud outage
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dns20
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dns110
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dns-tn
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Web Cloud Domains || Domains Name
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Registration
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Transfer
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Delete
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Web Cloud Databases || CloudDB GRA
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eu005
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eu007
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eu009
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eu010
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eu008
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eu011
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eu012
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ca001
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ca002
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eu013
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Web Cloud Identity, Security & Operations || Key Management Service
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eu-prd-001
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Web Cloud Web Hosting || Databases BHS
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ca001
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ca002
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Web Cloud Web Hosting || Databases GRA
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eu001
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eu002
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eu004
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eu005
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eu007
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eu009
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eu010
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eu008
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eu011
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Cluster051
Mon 17
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eu012
Mon 17
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[GRA4][Web Hosting] - eu012 database incident notification
Started 19 Aug 2026 17:17:30 (5 days ago), resolved 19 Aug 2026 17:17:30 (5 days ago)
Incident without Impact
Resolved
eu012
We had an incident on Web Hosting offer on eu012 database offer which has now been resolved.
Here are some supplementary details :
Start time : 19/08/2026 16:49 UTC End time : 19/08/2026 17:09 UTC Impacted Service(s) : sharedsql067.eu012 was temporarily unavailable. Customers Impact : Customers were temporarily unable to access their databases located in sharedsql067.eu012. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Web Cloud Web Hosting || Datacenter BHS
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now
Cluster151
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Redirect
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eu013
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Cluster001
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Cluster002
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Web Cloud Web Hosting || Datacenter GRA
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now
Cluster090
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Cluster003
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now
Cluster100
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Sun 23
now
[GRA][Web Hosting] - Cluster100 incident notification
Started 18 Aug 2026 14:43:33 (6 days ago), resolved 18 Aug 2026 15:08:45 (6 days ago)
Minor Incident
Resolved
Cluster100
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster100.
Here are some supplementary details :
Start time : 18/08/2026 14:15 UTC Impacted Service(s) : Web Hosting Cluster100 is temporarily facing latency. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located in Cluster100. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster005
Mon 17
Tue 18
Wed 19
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[GRA][Web Hosting] - Cluster121 Incident Notification
Started 31 Jul 2026 10:42:20 (24 days ago), resolved 19 Aug 2026 09:03:29 (5 days ago)
Minor Incident
Resolved
Cluster121
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.
Here are some supplementary details :
Start time : 31/07/2026 06:00 UTC Impacted Service(s) : Increased latency has been observed when displaying logs and domain statistics in Cluster121. Customers Impact : Customers are temporarily experiencing slowness when accessing their website statistics in Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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Web Cloud Web Hosting || SSL
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Sectigo
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Let's Encrypt
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Web Cloud Alternatives
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