Web Cloud Status: check for Web Cloud outages and issues

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Web Cloud CDN || CDN Hosting

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RBX

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SBG

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BHS

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Web Cloud CDN || CDN Infrastructure

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RBX

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SBG

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BHS

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Web Cloud Collaborative solutions || EmailPro

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Mailbox Access

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Delivery email

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Mail Flow

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Operations

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Redirection

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Web Cloud Collaborative solutions || Hosted Exchange

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Mailbox Access

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Delivery

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Mail Flow

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Operations

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Reception

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Web Cloud Collaborative solutions || MX Plan

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Trusted Exchange

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Delivery email

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Reception

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[GLOBAL][Collaborative solutions] - Mail Delivery Incident Notification

Started 25 Jun 2026 10:03:53 (4 days ago), resolved 25 Jun 2026 13:27:27 (4 days ago)

Major Incident

Resolved

Reception

Delivery email

Delivery

We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary issue. Here are some supplementary details :

Start time : 16/06/2026 10:10 UTC Impacted Service(s) : Email delivery and redirection may be delayed or rejected.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Mailbox Access

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[GRA][Collaborative solutions] - MX Plan Incident Notification

Started 25 Jun 2026 22:35:49 (4 days ago), resolved 25 Jun 2026 22:35:49 (4 days ago)

Incident without Impact

Resolved

Mailbox Access

Mail Flow

We had an incident on Collaborative solutions offer in GRA region which has now been resolved.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC End time : 25/06/2026 22:02 UTC Impacted Service(s) : The mailboxes were unavailable on servers homez1 / homez7 / homez8 / homez9 / homez11 / homez12 / homez13 / homez15 / homez65. Customers Impact : Customers were unable to log in to their email addresses via webmail or a heavy mail client, and were unable to send or receive emails. Any emails received during the incident were stored and delivered once the incident was resolved. Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

[GRA][Collaborative solutions] - MX Plan Incident Notification

Started 25 Jun 2026 23:17:13 (4 days ago), resolved 26 Jun 2026 07:08:42 (3 days ago)

Major Incident

Resolved

Mailbox Access

Mail Flow

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The mailboxes are unavailable on servers homez1 / homez7 / homez8 / homez9 / homez11 / homez12 / homez13 / homez15 / homez65. Customers Impact : Customers are unable to log in to their email addresses via webmail or a heavy mail client, and were unable to send or receive emails. Any emails received during the incident were stored and delivered once the incident was resolved. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 07:00 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:08:42 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:47 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Nearly all services have now been restored and are operational again. Ongoing Actions : Our teams are actively working to restore the remaining services.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 00:59:37 (4 days ago)

Investigating: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The mailboxes are unavailable on servers homez1 / homez7 / homez8 / homez9 / homez11 / homez12 / homez13 / homez15 / homez65. Customers Impact : Customers are unable to log in to their email addresses via webmail or a heavy mail client, and were unable to send or receive emails. Any emails received during the incident were stored and delivered once the incident was resolved. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 23:17:13 (4 days ago)

See all updates

Mail Flow

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[GRA][Collaborative solutions] - MX Plan Incident Notification

Started 25 Jun 2026 22:35:49 (4 days ago), resolved 25 Jun 2026 22:35:49 (4 days ago)

Incident without Impact

Resolved

Mailbox Access

Mail Flow

We had an incident on Collaborative solutions offer in GRA region which has now been resolved.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC End time : 25/06/2026 22:02 UTC Impacted Service(s) : The mailboxes were unavailable on servers homez1 / homez7 / homez8 / homez9 / homez11 / homez12 / homez13 / homez15 / homez65. Customers Impact : Customers were unable to log in to their email addresses via webmail or a heavy mail client, and were unable to send or receive emails. Any emails received during the incident were stored and delivered once the incident was resolved. Root Cause : This incident was caused by a network equipment issue.

We thank you for your understanding and patience throughout this incident.

[GRA][Collaborative solutions] - MX Plan Incident Notification

Started 25 Jun 2026 23:17:13 (4 days ago), resolved 26 Jun 2026 07:08:42 (3 days ago)

Major Incident

Resolved

Mailbox Access

Mail Flow

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The mailboxes are unavailable on servers homez1 / homez7 / homez8 / homez9 / homez11 / homez12 / homez13 / homez15 / homez65. Customers Impact : Customers are unable to log in to their email addresses via webmail or a heavy mail client, and were unable to send or receive emails. Any emails received during the incident were stored and delivered once the incident was resolved. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 07:00 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:08:42 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:47 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Nearly all services have now been restored and are operational again. Ongoing Actions : Our teams are actively working to restore the remaining services.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 00:59:37 (4 days ago)

Investigating: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The mailboxes are unavailable on servers homez1 / homez7 / homez8 / homez9 / homez11 / homez12 / homez13 / homez15 / homez65. Customers Impact : Customers are unable to log in to their email addresses via webmail or a heavy mail client, and were unable to send or receive emails. Any emails received during the incident were stored and delivered once the incident was resolved. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 23:17:13 (4 days ago)

See all updates

Delivery email

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[GLOBAL][Collaborative solutions] - Mail Delivery Incident Notification

Started 25 Jun 2026 10:03:53 (4 days ago), resolved 25 Jun 2026 13:27:27 (4 days ago)

Major Incident

Resolved

Reception

Delivery email

Delivery

We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary issue. Here are some supplementary details :

Start time : 16/06/2026 10:10 UTC Impacted Service(s) : Email delivery and redirection may be delayed or rejected.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Mailbox Access

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now

Operations

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Web Cloud Collaborative solutions || Office

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Redirection

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Webmail

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Operations

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Web Cloud Collaborative solutions || OVH Mail Migrator

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Delivery

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[GLOBAL][Collaborative solutions] - Mail Delivery Incident Notification

Started 25 Jun 2026 10:03:53 (4 days ago), resolved 25 Jun 2026 13:27:27 (4 days ago)

Major Incident

Resolved

Reception

Delivery email

Delivery

We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary issue. Here are some supplementary details :

Start time : 16/06/2026 10:10 UTC Impacted Service(s) : Email delivery and redirection may be delayed or rejected.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Delivery

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Web Cloud Collaborative solutions || Private Exchange

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Mailbox Access

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Mail Flow

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Operations

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Web Cloud Collaborative solutions || Trusted Exchange

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Mailbox Access

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Mail Flow

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Operations

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Web Cloud Collaborative solutions || Zimbra

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Web Cloud Collaborative solutions || Sharepoint

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Web Access

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Reception

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Delivery email

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Web Cloud DNS || DNS Anycast

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Delivery email

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RBX

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GRA

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SBG

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Webmail

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BHS

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Delivery

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SYD

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SGP

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Web Cloud DNS || DNS Hosting

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dns

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dns10

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dns11

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dns12

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dns13

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dns14

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dns15

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dns16

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dns17

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dns18

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dns19

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dns20

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dns100

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dns101

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dns102

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dns103

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dns104

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dns105

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dns106

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dns107

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dns108

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dns109

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dns110

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dns111

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dns112

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dns113

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dns-tn

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dns10-ca

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Web Cloud Domains || Domains Name

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now

Registration

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Renew

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Transfer

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Restore

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Delete

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Web Cloud Databases || CloudDB GRA

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eu005

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eu007

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eu009

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eu010

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[GRA][Web-Databases] - CloudDB - SharedSQL incident notification

Started 25 Jun 2026 19:34:18 (4 days ago), resolved 26 Jun 2026 06:45:28 (3 days ago)

Major Incident

Resolved

eu007

eu010

eu012

eu011

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web-Databases offering has been resolved.

Start time : 25/06/2026 18:51 UTC End time : 26/06/2026 06:30 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 06:45:28 (3 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:42:12 (4 days ago)

Identified: We are continuing to work on a fix for this issue.

25 Jun 2026 19:41:51 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:34:18 (4 days ago)

See all updates

eu008

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eu011

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eu012

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[GRA][Web-Databases] - CloudDB - SharedSQL incident notification

Started 25 Jun 2026 19:34:18 (4 days ago), resolved 26 Jun 2026 06:45:28 (3 days ago)

Major Incident

Resolved

eu007

eu010

eu012

eu011

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web-Databases offering has been resolved.

Start time : 25/06/2026 18:51 UTC End time : 26/06/2026 06:30 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 06:45:28 (3 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:42:12 (4 days ago)

Identified: We are continuing to work on a fix for this issue.

25 Jun 2026 19:41:51 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:34:18 (4 days ago)

See all updates

Web Cloud Databases || CloudDB BHS

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ca001

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ca002

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Web Cloud Identity, Security & Operations || Key Management Service

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eu013

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AP-SOUTHEAST-SGP

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AP-SOUTHEAST-SYD

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CA-EAST-BHS

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CA-EAST-TOR

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Web Cloud Internet Access || ADSL

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EU-WEST-GRA

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EU-WEST-PAR

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EU-WEST-RBX

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Web Cloud VoIP || Carrier SIP

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Web Cloud OverTheBox || OverTheBox

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Access RBX

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Access SBG

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Web Cloud VoIP || Core Network

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Web Cloud VoIP || Interconnect

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France

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Belgium

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Web Cloud Migration Tools || OMM

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Spain

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United Kingdom

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Web Cloud Migration Tools || OSM

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Switzerland

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Germany

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Web Cloud VoIP || Services

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Conferences

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CCS, IVR & Call Queues

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VXML

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Billing

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CCS

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Provisioning

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Fax

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Access SBC

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SMS

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Fax

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Media Gateways

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Softcall

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Voicemail

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Web Cloud Web Hosting || Databases BHS

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ca001

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ca002

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Web Cloud Web Hosting || Databases GRA

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eu001

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eu002

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eu004

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eu005

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eu007

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[GRA][Web-Databases] - CloudDB - SharedSQL incident notification

Started 25 Jun 2026 19:34:18 (4 days ago), resolved 26 Jun 2026 06:45:28 (3 days ago)

Major Incident

Resolved

eu007

eu010

eu012

eu011

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web-Databases offering has been resolved.

Start time : 25/06/2026 18:51 UTC End time : 26/06/2026 06:30 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 06:45:28 (3 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:42:12 (4 days ago)

Identified: We are continuing to work on a fix for this issue.

25 Jun 2026 19:41:51 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:34:18 (4 days ago)

See all updates

eu009

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now

eu010

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eu011

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[GRA][Web-Databases] - CloudDB - SharedSQL incident notification

Started 25 Jun 2026 19:34:18 (4 days ago), resolved 26 Jun 2026 06:45:28 (3 days ago)

Major Incident

Resolved

eu007

eu010

eu012

eu011

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web-Databases offering has been resolved.

Start time : 25/06/2026 18:51 UTC End time : 26/06/2026 06:30 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 06:45:28 (3 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:42:12 (4 days ago)

Identified: We are continuing to work on a fix for this issue.

25 Jun 2026 19:41:51 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 18:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:34:18 (4 days ago)

See all updates

eu012

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now

eu008

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Web Cloud Web Hosting || Datacenter BHS

Mon 22

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now

Cluster051

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Cluster151

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[BHS][Web Hosting] - Filerz666/667 Cluster151 incident notification

Started 25 Jun 2026 10:07:13 (4 days ago), resolved 25 Jun 2026 11:37:03 (4 days ago)

Minor Incident

Resolved

Cluster151

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue on the Filerz666/667 Cluster151.

Please find the details of this incident below : Start time : 25/06/2026 09:30 UTC Impacted Service(s) : Performance degradation impacting websites hosted on Filerz666 and Filerz667 Cluster151 Customers Impact : Customers may temporarily experience slowdowns on their websites hosted on the specified filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Redirect

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now

Web Cloud Web Hosting || Datacenter GRA

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now

Cluster001

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Cluster090

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eu013

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Cluster002

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Cluster100

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Cluster102

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Cluster003

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Cluster005

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Cluster103

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[GRA][Web Hosting] - Filerz915 Cluster103 incident notification

Started 26 Jun 2026 10:59:04 (3 days ago), resolved 26 Jun 2026 13:20:51 (3 days ago)

Major Incident

Resolved

Cluster103

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on the Filerz915 Cluster103.

Please find the details of this incident below : Start time : 26/06/2026 10:40 UTC Impacted Service(s) : Filerz915 is unreachable on Web Hosting Cluster103. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Cluster103 / Some Filerz incident notification

Started 23 Jun 2026 09:33:01 (6 days ago), resolved 23 Jun 2026 09:56:33 (6 days ago)

Major Incident

Resolved

Cluster103

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 23/06/2026 08:50 UTC Impacted Service(s) : Some websites in cluster103 Filerz854/868/872/873/875/876/878/879/880/881/882/883/884/885/886/915/916 are temporarily unavailable. Customers Impact : Some customers may be temporarily unable to access their websites. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster006

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Cluster105

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[GRA][Web Hosting] - Filerz319 Cluster105 Incident Notification

Started 29 Jun 2026 02:08:12 (14 hours ago), resolved 29 Jun 2026 04:04:42 (12 hours ago)

Major Incident

Resolved

Cluster105

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on the Filerz319 Cluster105.

Please find the details of this incident below : Start time : 29/06/2026 01:33 UTC Impacted Service(s) : Filerz319 is unreachable on Web Hosting Cluster105. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster106

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[GRA][Web Hosting] - Cluster106 / Some Filerz incident notification

Started 23 Jun 2026 09:25:28 (6 days ago), resolved 23 Jun 2026 09:57:07 (6 days ago)

Major Incident

Resolved

Cluster106

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 23/06/2026 08:50 UTC Impacted Service(s) : Some websites in cluster106 Filerz778/779/753/775/776/770/745/726 are temporarily unavailable. Customers Impact : Some customers may be temporarily unable to access their websites. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Cluster 106 Incident Notification

Started 24 Jun 2026 11:02:06 (5 days ago), resolved 24 Jun 2026 14:14:27 (5 days ago)

Minor Incident

Resolved

Cluster106

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issues on the Cluster 106 in GRA region.

Here are some supplementary details :

Start time : 24/06/2026 10:00 UTC Impacted Service(s) : Slowness on Cluster 106. Customers Impact : Some customers hosted on Cluster 106 may face slowness. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster007

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Cluster107

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:02:15 (4 days ago), resolved 25 Jun 2026 22:22:26 (4 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Cluster010

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now

Cluster110

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Cluster011

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Cluster111

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:02:15 (4 days ago), resolved 25 Jun 2026 22:22:26 (4 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Cluster012

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Cluster115

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[GRA][Web Hosting] - Filerz430 - Cluster115 incident notification

Started 27 Jun 2026 14:14:49 (2 days ago), resolved 27 Jun 2026 14:25:36 (2 days ago)

Major Incident

Resolved

Cluster115

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz430 - Cluster115.

Here are some supplementary details :

Start time : 27/06/2026 14:05 UTC Impacted Service(s) : Filerz430 is facing slowness on Web Hosting Cluster115. Customers Impact : Customers are temporarily facing slowness when trying to access their websites hosted on Filerz430 - Cluster115. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:02:15 (4 days ago), resolved 25 Jun 2026 22:22:26 (4 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Cluster017

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Cluster020

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Cluster117

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Cluster120

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[GRA][Web Hosting] - Filerz1016 Cluster120 incident notification

Started 25 Jun 2026 07:55:19 (4 days ago), resolved 25 Jun 2026 10:00:09 (4 days ago)

Major Incident

Resolved

Cluster120

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on the Filerz1016 Cluster120.

Please find the details of this incident below : Start time : 25/06/2026 07:15 UTC Impacted Service(s) : Filerz1016 is unreachable on Web Hosting Cluster120. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Logs Cluster120 incident notification

Started 25 Jun 2026 08:00:25 (4 days ago), resolved 25 Jun 2026 10:00:00 (4 days ago)

Major Incident

Resolved

Cluster120

We are currently experiencing an incident affecting our Web Hosting offering on the Cluster120.

Please find the details of this incident below : Start time : 25/06/2026 07:25 UTC Impacted Service(s) : Logs on Cluster120 are temporarily unavailable. Customers Impact : Customers cannot view logs on https://logs.cluster120.hosting.ovh.net Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:02:15 (4 days ago), resolved 25 Jun 2026 22:22:26 (4 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Cluster021

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Cluster023

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Cluster121

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[GRA][Web Hosting] - Filerz115 - Cluster121 incident notification

Started 27 Jun 2026 13:12:28 (2 days ago), resolved 27 Jun 2026 16:37:30 (2 days ago)

Minor Incident

Resolved

Cluster121

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz115 - Cluster121.

Here are some supplementary details :

Start time : 27/06/2026 13:00 UTC Impacted Service(s) : Filerz115 is facing slowness on Web Hosting cluster121. Customers Impact : Customers are temporarily facing slowness when trying to access their websites hosted on Filerz115 - Cluster12 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Cluster121 incident notification

Started 26 Jun 2026 09:41:05 (3 days ago), resolved 27 Jun 2026 02:47:46 (3 days ago)

Minor Incident

Resolved

Cluster121

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.

Here are some supplementary details :

Start time : 26/06/2026 09:12 UTC Impacted Service(s) : Cluster121 is experiencing latency. Customers Impact : Customers are currently experiencing slowdowns when attempting to perform operations on Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 26/06/2026 09:12 UTC End time : 26/06/2026 18:00 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

27 Jun 2026 02:47:46 (3 days ago)

Monitoring: Service has been fully restored since 26/06/2026 18:00 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 26/06/2026 09:12 UTC Impacted Service(s) : Cluster121 was experiencing latency. Customers Impact : Customers were experiencing slowdowns when attempting to perform operations on Cluster121.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 18:41:12 (3 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The cluster121 was temporarily unavailable from 26/06/2026 17:00 UTC to 26/2026 18:00 UTC. Ongoing Actions : Our teams are investigating the cause of the incident and working to resolve the latency issues experienced by customers.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 18:13:45 (3 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.

Here are some supplementary details :

Start time : 26/06/2026 09:12 UTC Impacted Service(s) : Cluster121 is experiencing latency. Customers Impact : Customers are currently experiencing slowdowns when attempting to perform operations on Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 09:41:05 (3 days ago)

See all updates

Cluster022

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Cluster123

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:02:15 (4 days ago), resolved 25 Jun 2026 22:22:26 (4 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Cluster024

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Cluster124

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Cluster025

Mon 22

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Cluster126

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:02:15 (4 days ago), resolved 25 Jun 2026 22:22:26 (4 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Cluster026

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Cluster127

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:02:15 (4 days ago), resolved 25 Jun 2026 22:22:26 (4 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Cluster027

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Cluster028

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Cluster128

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[GRA][Web Hosting] - Filerz1580 Cluster128 incident notification

Started 25 Jun 2026 10:35:28 (4 days ago), resolved 25 Jun 2026 11:41:44 (4 days ago)

Major Incident

Resolved

Cluster128

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on the Filerz1580 Cluster128.

Please find the details of this incident below : Start time : 25/06/2026 10:20 UTC Impacted Service(s) : Filerz1580 is unreachable on Web Hosting Cluster128. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:02:15 (4 days ago), resolved 25 Jun 2026 22:22:26 (4 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Cluster029

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Cluster129

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:02:15 (4 days ago), resolved 25 Jun 2026 22:22:26 (4 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Cluster022

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Cluster030

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Cluster130

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:02:15 (4 days ago), resolved 25 Jun 2026 22:22:26 (4 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Cluster031

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Cluster131

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:02:15 (4 days ago), resolved 25 Jun 2026 22:22:26 (4 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 21:18 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (4 days ago), resolved 26 Jun 2026 08:28:17 (3 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (3 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (3 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (3 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (4 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (4 days ago)

See all updates

Redirect

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Cluster020

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Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Cluster033

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Cluster060

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Web Cloud Web Hosting || SSL

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Sectigo

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Cluster090

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Let's Encrypt

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Web Cloud Web PaaS || GRA

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

GRA7

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Web Cloud Internet Access || SDSL

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Web Cloud Internet Access || ADSL

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Cluster090

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Web Cloud Internet Access || Delivery

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Web Cloud Internet Access || FTTH

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Web Cloud OverTheBox || OverTheBox

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Web Cloud Web Access

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Web Cloud Delivery

Mon 22

Tue 23

Wed 24

Thu 25

Fri 26

Sat 27

Sun 28

now

Web Cloud Status

Real-time updates of Web Cloud issues and outages

Web Cloud status is Operational

Reception

Mailbox Access

Mail Flow

Delivery email

Delivery

eu010

eu012

You're checking on Web Cloud - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Web Cloud Outage Survival Guide

Web Cloud Components

Web Cloud

Web Cloud CDN || CDN Hosting

RBX

SBG

BHS

Web Cloud CDN || CDN Infrastructure

RBX

SBG

BHS

Web Cloud Collaborative solutions || EmailPro

Mailbox Access

Delivery email

Mail Flow

Operations

Redirection

Web Cloud Collaborative solutions || Hosted Exchange

Mailbox Access

Delivery

Mail Flow

Operations

Reception

Web Cloud Collaborative solutions || MX Plan

Trusted Exchange

Delivery email

Reception

Mailbox Access

Mail Flow

Delivery email

Mailbox Access

Operations

Web Cloud Collaborative solutions || Office

Redirection

Webmail

Operations

Web Cloud Collaborative solutions || OVH Mail Migrator

Delivery

Delivery

Web Cloud Collaborative solutions || Private Exchange

Mailbox Access

Mail Flow

Operations

Web Cloud Collaborative solutions || Trusted Exchange

Mailbox Access

Mail Flow

Operations

Web Cloud Collaborative solutions || Zimbra

Web Cloud Collaborative solutions || Sharepoint

Web Access

Reception

Delivery email

Web Cloud DNS || DNS Anycast

Delivery email

RBX

GRA

SBG

Webmail

BHS

Delivery

SYD

SGP

Web Cloud DNS || DNS Hosting

dns

dns10

dns11

dns12