Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Minor Service Outage
Mailbox Access
Mailbox Access
Mailbox Access
Mailbox Access
Web Cloud Collaborative solutions || Zimbra
Web Access
Delivery email
Lior Grossman
Maker of StatusSight
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Active Incidents
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.
Here are some supplementary details :
Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We are currently experiencing an incident affecting our Hosted Exchange offering. The root cause has been identified.
Please find the details of this incident below : Start time : 14/10/2026 12:50 UTC Impacted Service(s) : Access to Hosted Exchange and Private Exchange mailboxes and webmail is unavailable. Customers Impact : Customers are temporarily unable to access their mailboxes, send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering. The root cause has been identified.
Please find the details of this incident below :
Start time : 13/10/2026 15:26 UTC Impacted Service(s) : The CloudDB instance clouddb024.eu010 is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located on the specified CloudDB. Root Cause : A service disruption is occurring due to an unexpected underlying infrastructure malfunction. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering in the Cluster131. The root cause has been identified.
Please find the details of this incident below : Start time : 13/10/2026 10:53 UTC Impacted Service(s) : Filerz1593 is temporarily unavailable on Web Hosting Cluster131. Customers Impact : Customers are temporarily unable to access their websites hosted on the affected filerz. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Webmail offering, which is causing temporary availability issues on Webmail access.
Please find the details of this incident below : Start time : 12/10/2026 14:40 UTC Impacted Service(s) : Webmail access is temporarily unavailable via browser. Customers Impact : Customers are temporarily unable to access Webmail via browser. Customers can still access their accounts via a heavy client (Outlook, Thunderbird, etc.). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster129.
Here are some supplementary details :
Start time : 11/10/2026 05:00 UTC Impacted Service(s) : The admin host of the Cluster129 is temporarily unreachable. Customers Impact : Customers are temporarily unable to perform some administrative tasks, such as website updates and cron job executions, on websites hosted on the Cluster129. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We had an incident on our OverTheBox offer which has now been resolved.
Here are some supplementary details :
Start time : 09/10/2026 07:41 UTC End time : 09/10/2026 07:42 UTC Impacted Service(s) : OverTheBox was temporarily unavailable. Customers Impact : Customers were temporarily facing issues to connect and use OverTheBox. Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.
We had an incident on our Collaborative Solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 09/10/2026 06:33 UTC End time : 09/10/2026 06:48 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
We had an incident on our Collaborative Solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 09/10/2026 04:44 UTC End time : 09/10/2026 04:58 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
We are currently experiencing an incident affecting our MX Plan offering, which is causing temporary availability issues on homez.286.
Please find the details of this incident below : Start time : 08/10/2026 21:32 UTC Impacted Service(s) : The storage server homez.286 is temporarily unavailable. Customers Impact : Customers are temporarily unable to log in to their MX Plan email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and cannot send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We had an incident on Web Hosting offer on Filerz10002 - Cluster121 which has now been resolved.
Here are some supplementary details :
Start time : 08/10/2026 11:48 UTC End time : 08/10/2026 13:15 UTC Impacted Service(s) : Filerz10002 was temporarily inaccessible via SSH/FTP on Web Hosting Cluster121. Customers Impact : Customers were temporarily unable to access their websites hosted on Filerz10002 - Cluster121 via SSH/FTP. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
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Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
We are currently experiencing an incident affecting our Hosted Exchange offering. The root cause has been identified.
Please find the details of this incident below : Start time : 14/10/2026 12:50 UTC Impacted Service(s) : Access to Hosted Exchange and Private Exchange mailboxes and webmail is unavailable. Customers Impact : Customers are temporarily unable to access their mailboxes, send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Mail Flow
Delivery email
Operations
Web Cloud Collaborative solutions || Hosted Exchange
Redirection
Mailbox Access
We are currently experiencing an incident affecting our Hosted Exchange offering. The root cause has been identified.
Please find the details of this incident below : Start time : 14/10/2026 12:50 UTC Impacted Service(s) : Access to Hosted Exchange and Private Exchange mailboxes and webmail is unavailable. Customers Impact : Customers are temporarily unable to access their mailboxes, send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Mail Flow
Delivery
Operations
Reception
Web Cloud Collaborative solutions || MX Plan
Trusted Exchange
Reception
Delivery email
Mailbox Access
We are currently experiencing an incident affecting our MX Plan offering, which is causing temporary availability issues on homez.286.
Please find the details of this incident below : Start time : 08/10/2026 21:32 UTC Impacted Service(s) : The storage server homez.286 is temporarily unavailable. Customers Impact : Customers are temporarily unable to log in to their MX Plan email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and cannot send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Webmail offering, which is causing temporary availability issues on Webmail access.
Please find the details of this incident below : Start time : 12/10/2026 14:40 UTC Impacted Service(s) : Webmail access is temporarily unavailable via browser. Customers Impact : Customers are temporarily unable to access Webmail via browser. Customers can still access their accounts via a heavy client (Outlook, Thunderbird, etc.). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Delivery email
Mail Flow
Mailbox Access
Operations
Web Cloud Collaborative solutions || Office
Redirection
Webmail
Operations
Web Cloud Collaborative solutions || OVH Mail Migrator
Delivery
Delivery
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
We are currently experiencing an incident affecting our Hosted Exchange offering. The root cause has been identified.
Please find the details of this incident below : Start time : 14/10/2026 12:50 UTC Impacted Service(s) : Access to Hosted Exchange and Private Exchange mailboxes and webmail is unavailable. Customers Impact : Customers are temporarily unable to access their mailboxes, send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Sharepoint
Web Cloud Collaborative solutions || Zimbra
Web Access
We had an incident on our Collaborative Solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 09/10/2026 04:44 UTC End time : 09/10/2026 04:58 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
We had an incident on our Collaborative Solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 09/10/2026 06:33 UTC End time : 09/10/2026 06:48 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Delivery email
We had an incident on our Collaborative Solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 09/10/2026 04:44 UTC End time : 09/10/2026 04:58 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
We had an incident on our Collaborative Solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 09/10/2026 06:33 UTC End time : 09/10/2026 06:48 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Reception
Operations
We had an incident on our Collaborative Solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 09/10/2026 04:44 UTC End time : 09/10/2026 04:58 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
We had an incident on our Collaborative Solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 09/10/2026 06:33 UTC End time : 09/10/2026 06:48 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Delivery email
Web Cloud DNS || DNS Anycast
RBX
GRA
Webmail
SBG
Delivery
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.
Here are some supplementary details :
Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Renew
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.
Here are some supplementary details :
Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Restore
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Delete
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu005
eu007
eu009
eu008
eu010
We are currently experiencing an incident affecting our Web Hosting offering. The root cause has been identified.
Please find the details of this incident below :
Start time : 13/10/2026 15:26 UTC Impacted Service(s) : The CloudDB instance clouddb024.eu010 is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located on the specified CloudDB. Root Cause : A service disruption is occurring due to an unexpected underlying infrastructure malfunction. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
eu011
eu012
Web Cloud Databases || CloudDB BHS
ca001
ca002
eu013
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
EU-SOUTH-MIL
Web Cloud Internet Access || ADSL
EU-WEST-ERI
EU-WEST-GRA
Web Cloud Internet Access || Delivery
EU-WEST-LIM
Web Cloud Internet Access || FTTH
Web Cloud Internet Access || SDSL
EU-WEST-PAR
EU-WEST-RBX
Web Cloud OverTheBox || OverTheBox
EU-WEST-SBG
Web Cloud Managed Hosting for WordPress || GRA
eu-prd-001
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Spain
Web Cloud VoIP || Interconnect
Web Cloud Migration Tools || OMM
Web Cloud Migration Tools || OSM
France
Germany
Belgium
United Kingdom
Switzerland
Web Cloud VoIP || Services
CCS
Conferences
CCS, IVR & Call Queues
VXML
Billing
Fax
SMS
Provisioning
Web Cloud VoIP || SMS
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu009
eu010
eu008
eu011
eu012
Cluster051
Web Cloud Web Hosting || Datacenter BHS
Cluster151
Redirect
eu013
Cluster001
Web Cloud Web Hosting || Datacenter GRA
Cluster090
Cluster002
Cluster100
Cluster003
Cluster102
Cluster005
Cluster103
Cluster006
Cluster105
Cluster007
Cluster106
Cluster010
Cluster107
Cluster011
Cluster012
Cluster110
Cluster013
Cluster111
Cluster112
Cluster014
Cluster015
Cluster113
Cluster114
Cluster017
Cluster020
Cluster115
Cluster117
Cluster021
Cluster120
Cluster023
Cluster022
Cluster121
We had an incident on Web Hosting offer on Filerz10002 - Cluster121 which has now been resolved.
Here are some supplementary details :
Start time : 08/10/2026 11:48 UTC End time : 08/10/2026 13:15 UTC Impacted Service(s) : Filerz10002 was temporarily inaccessible via SSH/FTP on Web Hosting Cluster121. Customers Impact : Customers were temporarily unable to access their websites hosted on Filerz10002 - Cluster121 via SSH/FTP. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Cluster024
Cluster025
Cluster123
Cluster026
Cluster124
Cluster126
Cluster027
Cluster028
Cluster127
Cluster128
Cluster029
Cluster129
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster129.
Here are some supplementary details :
Start time : 11/10/2026 05:00 UTC Impacted Service(s) : The admin host of the Cluster129 is temporarily unreachable. Customers Impact : Customers are temporarily unable to perform some administrative tasks, such as website updates and cron job executions, on websites hosted on the Cluster129. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster022
Cluster030
Cluster031
Cluster130
Cluster131
We are currently experiencing an incident affecting our Web Hosting offering in the Cluster131. The root cause has been identified.
Please find the details of this incident below : Start time : 13/10/2026 10:53 UTC Impacted Service(s) : Filerz1593 is temporarily unavailable on Web Hosting Cluster131. Customers Impact : Customers are temporarily unable to access their websites hosted on the affected filerz. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Redirect
Cluster033
Cluster020
Cluster060
Cluster024
Web Cloud Web Hosting || SSL
Cluster090
Sectigo
Let's Encrypt
Web Cloud Web PaaS || GRA
GRA7
Web Cloud Internet Access || SDSL
Cluster090
Web Cloud Internet Access || ADSL
Web Cloud Internet Access || Delivery
Web Cloud Internet Access || FTTH
Web Cloud OverTheBox || OverTheBox
We had an incident on our OverTheBox offer which has now been resolved.
Here are some supplementary details :
Start time : 09/10/2026 07:41 UTC End time : 09/10/2026 07:42 UTC Impacted Service(s) : OverTheBox was temporarily unavailable. Customers Impact : Customers were temporarily facing issues to connect and use OverTheBox. Root Cause : This incident was caused by a cooling system issue.
We thank you for your understanding and patience throughout this incident.