Web Cloud Status: check for Web Cloud outages and issues

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Web Cloud CDN || CDN Hosting

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Web Cloud Collaborative solutions || Hosted Exchange

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Mail Flow

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Web Cloud Collaborative solutions || MX Plan

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Mailbox Access

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[GRA][Collaborative solutions] - MX Plan Incident Notification

Started 25 Jun 2026 23:17:13 (7 days ago), resolved 26 Jun 2026 07:08:42 (7 days ago)

Major Incident

Resolved

Mailbox Access

Mail Flow

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The mailboxes are unavailable on servers homez1 / homez7 / homez8 / homez9 / homez11 / homez12 / homez13 / homez15 / homez65. Customers Impact : Customers are unable to log in to their email addresses via webmail or a heavy mail client, and were unable to send or receive emails. Any emails received during the incident were stored and delivered once the incident was resolved. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 07:00 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:08:42 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:47 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Nearly all services have now been restored and are operational again. Ongoing Actions : Our teams are actively working to restore the remaining services.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 00:59:37 (7 days ago)

Investigating: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The mailboxes are unavailable on servers homez1 / homez7 / homez8 / homez9 / homez11 / homez12 / homez13 / homez15 / homez65. Customers Impact : Customers are unable to log in to their email addresses via webmail or a heavy mail client, and were unable to send or receive emails. Any emails received during the incident were stored and delivered once the incident was resolved. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 23:17:13 (7 days ago)

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[GRA][Collaborative solutions] - MX Plan Incident Notification

Started 25 Jun 2026 23:17:13 (7 days ago), resolved 26 Jun 2026 07:08:42 (7 days ago)

Major Incident

Resolved

Mailbox Access

Mail Flow

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The mailboxes are unavailable on servers homez1 / homez7 / homez8 / homez9 / homez11 / homez12 / homez13 / homez15 / homez65. Customers Impact : Customers are unable to log in to their email addresses via webmail or a heavy mail client, and were unable to send or receive emails. Any emails received during the incident were stored and delivered once the incident was resolved. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 07:00 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:08:42 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:47 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Nearly all services have now been restored and are operational again. Ongoing Actions : Our teams are actively working to restore the remaining services.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 00:59:37 (7 days ago)

Investigating: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The mailboxes are unavailable on servers homez1 / homez7 / homez8 / homez9 / homez11 / homez12 / homez13 / homez15 / homez65. Customers Impact : Customers are unable to log in to their email addresses via webmail or a heavy mail client, and were unable to send or receive emails. Any emails received during the incident were stored and delivered once the incident was resolved. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 23:17:13 (7 days ago)

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Web Cloud Collaborative solutions || OVH Mail Migrator

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Mailbox Access

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Mailbox Access

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Web Cloud Collaborative solutions || Sharepoint

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Web Cloud Collaborative solutions || Zimbra

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Web Cloud DNS || DNS Hosting

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Web Cloud Domains || Domains Name

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Registration

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Transfer

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Restore

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Delete

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Web Cloud Databases || CloudDB GRA

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eu009

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[GRA][Web-Databases] - CloudDB - SharedSQL incident notification

Started 25 Jun 2026 19:34:18 (7 days ago), resolved 26 Jun 2026 06:45:28 (7 days ago)

Major Incident

Resolved

eu007

eu010

eu012

eu011

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web-Databases offering has been resolved.

Start time : 25/06/2026 16:51 UTC End time : 26/06/2026 06:30 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 06:45:28 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:42:12 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

25 Jun 2026 19:41:51 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:34:18 (7 days ago)

See all updates

eu008

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eu011

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eu012

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[GRA][Web-Databases] - CloudDB - SharedSQL incident notification

Started 25 Jun 2026 19:34:18 (7 days ago), resolved 26 Jun 2026 06:45:28 (7 days ago)

Major Incident

Resolved

eu007

eu010

eu012

eu011

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web-Databases offering has been resolved.

Start time : 25/06/2026 16:51 UTC End time : 26/06/2026 06:30 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 06:45:28 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:42:12 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

25 Jun 2026 19:41:51 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:34:18 (7 days ago)

See all updates

Web Cloud Databases || CloudDB BHS

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eu013

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AP-SOUTHEAST-SGP

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Web Cloud Internet Access || ADSL

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EU-WEST-LIM

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Web Cloud Internet Access || FTTH

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Web Cloud OverTheBox || OverTheBox

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Web Cloud VoIP || Carrier SIP

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Access RBX

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Access SBG

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Switzerland

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Germany

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Web Cloud Migration Tools || OSM

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Web Cloud VoIP || Services

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Conferences

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CCS, IVR & Call Queues

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VXML

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CCS

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Billing

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Provisioning

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Web Cloud VoIP || SMS

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Fax

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Access SBC

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SMS

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Fax

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Media Gateways

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Softcall

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Voicemail

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Web Cloud Web Hosting || Databases BHS

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ca001

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ca002

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Web Cloud Web Hosting || Databases GRA

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eu001

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[GRA][Web Hosting] - database incident notification

Started 1 Jul 2026 18:15:09 (1 day ago), resolved 1 Jul 2026 18:56:02 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu010

eu011

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues on database.

Here is detail for this incident : Start time : 01/07/2026 17:32 UTC Impacted Service(s) : Some database is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified database. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu002

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now

eu004

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eu005

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[GRA][Web Hosting] - database incident notification

Started 1 Jul 2026 18:15:09 (1 day ago), resolved 1 Jul 2026 18:56:02 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu010

eu011

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues on database.

Here is detail for this incident : Start time : 01/07/2026 17:32 UTC Impacted Service(s) : Some database is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified database. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu007

Thu 25

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[GRA][Web Hosting] - database incident notification

Started 1 Jul 2026 18:15:09 (1 day ago), resolved 1 Jul 2026 18:56:02 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu010

eu011

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues on database.

Here is detail for this incident : Start time : 01/07/2026 17:32 UTC Impacted Service(s) : Some database is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified database. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web-Databases] - CloudDB - SharedSQL incident notification

Started 25 Jun 2026 19:34:18 (7 days ago), resolved 26 Jun 2026 06:45:28 (7 days ago)

Major Incident

Resolved

eu007

eu010

eu012

eu011

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web-Databases offering has been resolved.

Start time : 25/06/2026 16:51 UTC End time : 26/06/2026 06:30 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 06:45:28 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:42:12 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

25 Jun 2026 19:41:51 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:34:18 (7 days ago)

See all updates

eu009

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eu010

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[GRA][Web Hosting] - database incident notification

Started 1 Jul 2026 18:15:09 (1 day ago), resolved 1 Jul 2026 18:56:02 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu010

eu011

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues on database.

Here is detail for this incident : Start time : 01/07/2026 17:32 UTC Impacted Service(s) : Some database is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified database. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu011

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[GRA][Web Hosting] - database incident notification

Started 1 Jul 2026 18:15:09 (1 day ago), resolved 1 Jul 2026 18:56:02 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu010

eu011

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues on database.

Here is detail for this incident : Start time : 01/07/2026 17:32 UTC Impacted Service(s) : Some database is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified database. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web-Databases] - CloudDB - SharedSQL incident notification

Started 25 Jun 2026 19:34:18 (7 days ago), resolved 26 Jun 2026 06:45:28 (7 days ago)

Major Incident

Resolved

eu007

eu010

eu012

eu011

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web-Databases offering has been resolved.

Start time : 25/06/2026 16:51 UTC End time : 26/06/2026 06:30 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 06:45:28 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:42:12 (7 days ago)

Identified: We are continuing to work on a fix for this issue.

25 Jun 2026 19:41:51 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web-Databases offer.

Here are some supplementary details :

Start time : 25/06/2026 16:51 UTC Impacted Service(s) : clouddb062.eu012 - clouddb071.eu010 and sharedsql009.eu011 - sharedsql003.eu007 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their databases hosted on the specified clouddb and sharedsql. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 19:34:18 (7 days ago)

See all updates

eu012

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eu008

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Web Cloud Web Hosting || Datacenter BHS

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Cluster051

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Cluster151

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[BHS][Web Hosting] - Filerz666 and 667 Clluster151 incident notification

Started 30 Jun 2026 06:53:04 (3 days ago), resolved 30 Jun 2026 07:32:30 (3 days ago)

Minor Incident

Resolved

Cluster151

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer in Filerz666 and 667 Cluster151.

Here are some supplementary details :

Start time : 30/06/2026 04:50 UTC Impacted Service(s) : Filerz666 and 667 is temporarily facing latency on Web Hosting Cluster151. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster151. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Redirect

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Web Cloud Web Hosting || Datacenter GRA

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now

Cluster001

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Cluster090

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eu013

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Cluster002

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Cluster100

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[GRA][Web Hosting] - Filerz2186 Cluster100 incident notification

Started 30 Jun 2026 08:39:19 (3 days ago), resolved 30 Jun 2026 09:03:46 (3 days ago)

Major Incident

Resolved

Cluster100

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz2186 Cluster100.

Here are some supplementary details :

Start time : 30/06/2026 08:26 UTC <Impacted Service(s) : Filerz2186 is temporarily facing latency on Web Hosting Cluster100. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster100. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster003

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Cluster102

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Cluster005

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Cluster103

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[GRA][Web Hosting] - Filerz915 Cluster103 incident notification

Started 26 Jun 2026 10:59:04 (7 days ago), resolved 26 Jun 2026 13:20:51 (6 days ago)

Major Incident

Resolved

Cluster103

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on the Filerz915 Cluster103.

Please find the details of this incident below : Start time : 26/06/2026 10:40 UTC Impacted Service(s) : Filerz915 is unreachable on Web Hosting Cluster103. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster105

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[GRA][Web Hosting] - Filerz319 Cluster105 Incident Notification

Started 29 Jun 2026 02:08:12 (4 days ago), resolved 29 Jun 2026 04:04:42 (4 days ago)

Major Incident

Resolved

Cluster105

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on the Filerz319 Cluster105.

Please find the details of this incident below : Start time : 29/06/2026 01:33 UTC Impacted Service(s) : Filerz319 is unreachable on Web Hosting Cluster105. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster006

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Cluster007

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Cluster106

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Cluster107

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

Cluster010

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Cluster110

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[GRA][Web Hosting] - Filerz672 cluster110 incident notification

Started 30 Jun 2026 06:19:33 (3 days ago), resolved 30 Jun 2026 07:21:41 (3 days ago)

Major Incident

Resolved

Cluster110

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz672 cluster110.

Here are some supplementary details :

Start time : 30/06/2026 04:50 UTC Impacted Service(s) : Filerz672 is unreachable on the Cluster110. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster011

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Cluster012

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Cluster111

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[GRA][Web Hosting] - Filerz518 Cluster111 Maintenance Notification

Started 1 Jul 2026 08:07:21 (2 days ago), resolved 1 Jul 2026 11:28:20 (1 day ago)

Major Incident

Resolved

Cluster111

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.

Here are some supplementary details :

Start time : 01/07/2026 07:30 UTC Impacted Service(s) : Filerz518 Cluster111 is experiencing latency. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster111. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

Cluster112

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Cluster013

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Cluster014

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Cluster113

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Cluster015

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Cluster114

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Cluster115

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[GRA][Web Hosting] - Filerz430 - Cluster115 incident notification

Started 27 Jun 2026 14:14:49 (5 days ago), resolved 27 Jun 2026 14:25:36 (5 days ago)

Major Incident

Resolved

Cluster115

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz430 - Cluster115.

Here are some supplementary details :

Start time : 27/06/2026 14:05 UTC Impacted Service(s) : Filerz430 is facing slowness on Web Hosting Cluster115. Customers Impact : Customers are temporarily facing slowness when trying to access their websites hosted on Filerz430 - Cluster115. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

Cluster022

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Cluster023

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Cluster121

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[GRA][Web Hosting] - Filerz115 - Cluster121 incident notification

Started 27 Jun 2026 13:12:28 (5 days ago), resolved 27 Jun 2026 16:37:30 (5 days ago)

Minor Incident

Resolved

Cluster121

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz115 - Cluster121.

Here are some supplementary details :

Start time : 27/06/2026 13:00 UTC Impacted Service(s) : Filerz115 is facing slowness on Web Hosting cluster121. Customers Impact : Customers are temporarily facing slowness when trying to access their websites hosted on Filerz115 - Cluster12 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Cluster121 incident notification

Started 26 Jun 2026 09:41:05 (7 days ago), resolved 27 Jun 2026 02:47:46 (6 days ago)

Minor Incident

Resolved

Cluster121

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.

Here are some supplementary details :

Start time : 26/06/2026 09:12 UTC Impacted Service(s) : Cluster121 is experiencing latency. Customers Impact : Customers are currently experiencing slowdowns when attempting to perform operations on Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 26/06/2026 09:12 UTC End time : 26/06/2026 18:00 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

27 Jun 2026 02:47:46 (6 days ago)

Monitoring: Service has been fully restored since 26/06/2026 18:00 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 26/06/2026 09:12 UTC Impacted Service(s) : Cluster121 was experiencing latency. Customers Impact : Customers were experiencing slowdowns when attempting to perform operations on Cluster121.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 18:41:12 (6 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The cluster121 was temporarily unavailable from 26/06/2026 17:00 UTC to 26/2026 18:00 UTC. Ongoing Actions : Our teams are investigating the cause of the incident and working to resolve the latency issues experienced by customers.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 18:13:45 (6 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.

Here are some supplementary details :

Start time : 26/06/2026 09:12 UTC Impacted Service(s) : Cluster121 is experiencing latency. Customers Impact : Customers are currently experiencing slowdowns when attempting to perform operations on Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 09:41:05 (7 days ago)

See all updates

Cluster123

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

Cluster024

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

Cluster026

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Cluster126

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

Cluster027

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Cluster127

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

Cluster028

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Cluster128

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

Cluster129

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

Cluster029

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Cluster130

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

Cluster022

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Cluster030

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Cluster031

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Cluster131

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[GRA][Web Hosting] - Clusters 107/111/115/120/123/124/126/127/128/129/130/131 Incident Notification

Started 25 Jun 2026 22:51:38 (7 days ago), resolved 26 Jun 2026 08:28:17 (7 days ago)

Major Incident

Resolved

Cluster107

Cluster111

Cluster115

Cluster120

Cluster123

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 25/06/2026 22:28 UTC End time : 26/06/2026 08:16 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 08:28:17 (7 days ago)

Identified: Please find an update of this incident below : Update: The network equipment has now been restored and is fully operational. As a result, several impacted services have recovered successfully. However, we are also experiencing an impact on Cluster024 Ongoing Actions : Our teams are actively investigating and working to fully restore the services impacted as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 07:41:30 (7 days ago)

Identified: Please find below an update on the situation: Ongoing Actions : Our teams are replacing the affected network equipment and are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 04:44:52 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still in progress. Ongoing Actions : Our teams are actively working on implementing the necessary actions to restore normal service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

26 Jun 2026 01:32:02 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific GRA region.

Here are some supplementary details :

Start time : 25/06/2026 22:28 UTC Impacted Service(s) : The filerz 25/60/76/194/230/380/381/382/386/396/455/524/1003/1018/1019/1514/1518/1595/1599/1917 are unreachable on Web Hosting Clusters 107/111/115/120/123/126/127/128/129/130/131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified clusters and filerz. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

25 Jun 2026 22:51:39 (7 days ago)

See all updates

Redirect

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Real-time updates of Web Cloud issues and outages

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