Web Cloud Status: check for Web Cloud outages and issues

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Web Cloud CDN || CDN Hosting

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RBX

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SBG

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BHS

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Web Cloud CDN || CDN Infrastructure

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RBX

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SBG

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BHS

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Web Cloud Collaborative solutions || EmailPro

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Reception

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Delivery email

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Mailbox Access

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Redirection

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Webmail

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Delivery

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Web Cloud Collaborative solutions || Hosted Exchange

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Reception

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[Global][Hosted Exchange] - Mailbox sorting degradation

Started 19 Nov 2024 10:53:00 (2 days ago), still ongoing

Minor Incident

Identified

Reception

An incident is in progress on our hosted exchange offer.

Please be aware that this is currently affecting the functionality.

Here is detail for this incident :

Start time : 12/11/2024 18:13 UTC Service impact : Some mails from "ex-mail.biz" or “ex5.mail.ovh.net/” might not be moved to "undesirable" folder by automation. Ongoing actions : We are waiting an action from a related provider.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

See all updates

Delivery email

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Mailbox Access

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Redirection

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User Group

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Webmail

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Delivery

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Web Cloud Collaborative solutions || MX Plan

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Reception

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[Global][Collaborative solutions] - MX plan Incident Notification

Started 17 Nov 2024 21:52:13 (3 days ago), resolved 17 Nov 2024 21:52:13 (3 days ago)

Incident without Impact

Resolved

Reception

Delivery email

Mailbox Access

Redirection

Webmail

More...

Start time : 17/11/2024 18:10 UTC End time : 17/11/2024 18:25 UTC Root cause : Due to this incident https://web-cloud.status-ovhcloud.com/incidents/2p4kmgnsdsk2, there was some latency on the MX Plan services for a period of 15 minutes. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Delivery email

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[Global][Collaborative solutions] - MX plan Incident Notification

Started 17 Nov 2024 21:52:13 (3 days ago), resolved 17 Nov 2024 21:52:13 (3 days ago)

Incident without Impact

Resolved

Reception

Delivery email

Mailbox Access

Redirection

Webmail

More...

Start time : 17/11/2024 18:10 UTC End time : 17/11/2024 18:25 UTC Root cause : Due to this incident https://web-cloud.status-ovhcloud.com/incidents/2p4kmgnsdsk2, there was some latency on the MX Plan services for a period of 15 minutes. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Mailbox Access

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[Global][Collaborative solutions] - MX plan Incident Notification

Started 17 Nov 2024 21:52:13 (3 days ago), resolved 17 Nov 2024 21:52:13 (3 days ago)

Incident without Impact

Resolved

Reception

Delivery email

Mailbox Access

Redirection

Webmail

More...

Start time : 17/11/2024 18:10 UTC End time : 17/11/2024 18:25 UTC Root cause : Due to this incident https://web-cloud.status-ovhcloud.com/incidents/2p4kmgnsdsk2, there was some latency on the MX Plan services for a period of 15 minutes. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Redirection

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[Global][Collaborative solutions] - MX plan Incident Notification

Started 17 Nov 2024 21:52:13 (3 days ago), resolved 17 Nov 2024 21:52:13 (3 days ago)

Incident without Impact

Resolved

Reception

Delivery email

Mailbox Access

Redirection

Webmail

More...

Start time : 17/11/2024 18:10 UTC End time : 17/11/2024 18:25 UTC Root cause : Due to this incident https://web-cloud.status-ovhcloud.com/incidents/2p4kmgnsdsk2, there was some latency on the MX Plan services for a period of 15 minutes. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Webmail

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[Global][Collaborative solutions] - MX plan Incident Notification

Started 17 Nov 2024 21:52:13 (3 days ago), resolved 17 Nov 2024 21:52:13 (3 days ago)

Incident without Impact

Resolved

Reception

Delivery email

Mailbox Access

Redirection

Webmail

More...

Start time : 17/11/2024 18:10 UTC End time : 17/11/2024 18:25 UTC Root cause : Due to this incident https://web-cloud.status-ovhcloud.com/incidents/2p4kmgnsdsk2, there was some latency on the MX Plan services for a period of 15 minutes. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Delivery

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[Global][Collaborative solutions] - MX plan Incident Notification

Started 17 Nov 2024 21:52:13 (3 days ago), resolved 17 Nov 2024 21:52:13 (3 days ago)

Incident without Impact

Resolved

Reception

Delivery email

Mailbox Access

Redirection

Webmail

More...

Start time : 17/11/2024 18:10 UTC End time : 17/11/2024 18:25 UTC Root cause : Due to this incident https://web-cloud.status-ovhcloud.com/incidents/2p4kmgnsdsk2, there was some latency on the MX Plan services for a period of 15 minutes. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

Web Cloud Collaborative solutions || Office

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Delivery

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Web Cloud Collaborative solutions || Private Exchange

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Reception

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Mailbox Access

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Redirection

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User Group

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Webmail

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Delivery

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Web Cloud Collaborative solutions || Sharepoint

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Web Access

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Delivery

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Web Cloud DNS || DNS Anycast

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RBX

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GRA

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SBG

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BHS

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SYD

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SGP

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Web Cloud DNS || DNS Hosting

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dns

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dns10

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dns11

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dns12

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dns13

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dns14

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dns15

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dns16

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dns17

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dns18

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dns19

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dns20

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dns100

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dns101

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dns102

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dns103

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dns104

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dns105

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dns106

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dns107

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dns108

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dns109

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dns110

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dns111

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dns112

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dns113

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dns-tn

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dns10-ca

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Web Cloud Domains || Domains Name

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Registration

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Renew

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Transfer

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Restore

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Delete

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Web Cloud Databases || CloudDB GRA

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eu007

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eu008

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eu009

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eu010

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eu011

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eu013

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Web Cloud Databases || CloudDB BHS

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ca001

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Web Cloud Identity, Security & Operations || Key Management Service

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Web Cloud Internet Access || ADSL

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RBX

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Web Cloud Internet Access || Delivery

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Web Cloud Internet Access || FTTH

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SBG

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Web Cloud Internet Access || SDSL

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Web Cloud Migration Tools || OMM

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Web Cloud Migration Tools || OSM

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Web Cloud VoIP || Carrier SIP

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Web Cloud OverTheBox || OverTheBox

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Access RBX

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Access SBG

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Web Cloud VoIP || Core Network

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Web Cloud VoIP || Interconnect

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France

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Belgium

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Spain

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Germany

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United Kingdom

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Switzerland

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Web Cloud VoIP || Services

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Conferences

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CCS

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IVR & Call Queues

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VXML

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Fax

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SMS

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Billing

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Provisioning

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Web Cloud VoIP || Telephony

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Access SBC

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Media Gateways

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Voicemail

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Web Cloud Web Hosting || Databases BHS

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ca001

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Web Cloud Web Hosting || Databases GRA

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eu001

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eu002

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eu004

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eu007

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eu008

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eu009

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eu010

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eu011

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eu013

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Web Cloud Web Hosting || Datacenter BHS

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Cluster051

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Redirect

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Web Cloud Web Hosting || Datacenter GRA

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Cluster001

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[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster002

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster003

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster005

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster006

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster007

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

[GRA2/GRA3][Web Hosting] - Cluster007 - Cluster1599 filerz31

Started 17 Nov 2024 18:26:06 (4 days ago), resolved 17 Nov 2024 18:56:09 (4 days ago)

Major Incident

Resolved

Cluster007

An incident is in progress on our web hosting offer.

Please be aware that this is currently affecting the Functionality.

Here is details for this incident :

Start time : 17/11/2024 18:07 UTC Service impact : Some websites are unreachable on cluster007. Root cause : Incident caused by this ongoing issue https://bare-metal-servers.status-ovhcloud.com/incidents/l83wlpmxp519 Ongoing actions : A fix is in progress. Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We sincerely apologize for the inconvenience and remain fully committed in providing a quality service.

See all updates

[GRA2][WebHosting] Log Access Cluster007

Started 18 Nov 2024 13:07:55 (3 days ago), resolved 18 Nov 2024 15:49:39 (3 days ago)

Minor Incident

Resolved

Cluster007

We have detected an issue on one of our services. We will update informations when we will have more details.

Start time : 18/11/2024 12:58 UTC

See all updates

Cluster010

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster011

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster012

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster013

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster014

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster015

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster017

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster020

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

[GRA1][Web Hosting] - Cluster020 - Multiple Filerz

Started 20 Nov 2024 08:26:55 (1 day ago), resolved 20 Nov 2024 09:27:17 (23 hours ago)

Minor Incident

Resolved

Cluster020

An incident is in progress on our WebHosting offer.

Here is detail for this incident :

Start time : 20/11/2024 08:16 UTC Service impact : Websites slowness on filerz12/filerz14/filerz27/filerz30/filerz37/filerz4 Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

See all updates

Cluster021

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster022

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster023

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster024

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster025

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster026

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster027

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

[GRA1][Web Hosting] - Cluster027 - Filerz508 / Filerz244

Started 20 Nov 2024 09:16:19 (24 hours ago), resolved 20 Nov 2024 09:50:43 (23 hours ago)

Minor Incident

Resolved

Cluster027

An incident is in progress on our WebHosting offer.

Here is detail for this incident :

Start time : 20/11/2024 09:11 UTC Service impact : Websites slowness on filerz508 and filerz244. Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

See all updates

Cluster028

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

[GRA1][Web Hosting] - Cluster028 - Filerz962

Started 20 Nov 2024 10:49:46 (22 hours ago), resolved 20 Nov 2024 13:06:59 (20 hours ago)

Minor Incident

Resolved

Cluster028

An incident is in progress on our WebHosting offer.

Here is detail for this incident :

Start time : 20/11/2024 10:43 UTC Service impact : Some websites slowness on filerz962. Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

See all updates

Cluster029

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster030

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster031

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster033

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster060

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster090

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Cluster100

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Redirect

Thu 14

Fri 15

Sat 16

Sun 17

Mon 18

Tue 19

Wed 20

now

[GRA][Web Hosting] - Delay in processing requests for offer changes

Started 14 Nov 2024 10:21:35 (7 days ago), resolved 14 Nov 2024 19:32:39 (7 days ago)

Minor Incident

Resolved

Cluster001

Cluster002

Cluster003

Cluster005

Cluster006

More...

An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: Start time : 14/11/2024 10:05 UTC End time : 14/11/2024 19:28 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Root cause : Customers experienced latency when changing offer tasks on web hosting. We would like to inform you that the incident have been resolved and the situation is back to normal.

We thank you for your understanding and patience throughout this incident

14 Nov 2024 19:32:39 (7 days ago)

Identified: The incident is still ongoing. We would like to assure you that our teams are doing their utmost to resolve this situation as quickly as possible. As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 16:00:08 (7 days ago)

Identified: You may experience latency when changing offer tasks on your web hosting. However, please be assured that any such task will be processed within 24 hours of being taken into account.

We apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve this issue. Our team is doing everything possible to address this concern and we will keep you updated on our progress.

14 Nov 2024 11:10:25 (7 days ago)

Identified: Our team identify the issue and working on it. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

14 Nov 2024 10:27:04 (7 days ago)

Investigating: An incident is in progress on our "Web Hosting" offer.

Please be aware that this is currently affecting latency.

Here is detail for this incident :

Start time : 14/11/2024 10:05 UTC Service impact : Some slowness can appear on upgrade and downgrade on change offer task launch on manager Ongoing actions : Our technical teams are investigating the issue. Update will be posted as significant progress is made.

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

14 Nov 2024 10:21:35 (7 days ago)

See all updates

Web Cloud Web Hosting || SSL

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now

Sectigo

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now

Let's Encrypt

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GRA7

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Real-time updates of Web Cloud issues and outages

Web Cloud status is Partially Degraded Service

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