Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Operational
RBX
SBG
BHS
Mailbox Access
RBX
Registration
Renew
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Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue.
Here are some supplementary details :
Start time : 24/04/2026 10:45 UTC Impacted Service(s) : The Exchange Hosted service is temporarily unavailable. Customers Impact : Customer have disconnection of heavy client. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in Domain name delivery.
Here are some supplementary details :
Start time : 23/04/2026 10:57 UTC Impacted Service(s) : Domain name delivery latency. Customers Impact : Customers may experience delays in receiving their orders after purchasing a domain. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster20 - Filerz40.
Here are some supplementary details :
Start time : 22/04/2026 22:31 UTC Impacted Service(s) : File server 40 is unreachable on Web Hosting cluster 120. Customers Impact : Customers are temporarily unable to access and use their websites located in Filerz40. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster120 - Filerz40.
Here are some supplementary details :
Start time : 22/04/2026 20:07 UTC Impacted Service(s) : File server 40 is unreachable on Web Hosting cluster 120. Customers Impact : Customers are temporarily unable to access and use their websites located in Filerz40. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web-Databases offering, which is causing temporary availability issue in the sharedsql005.eu005.
Here are some supplementary details :
Start time : 21/04/2026 15:24 UTC Impacted Service(s) : sharedsql005.eu005 and clouddb057.eu012 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 2186 cluster100.
Here are some supplementary details :
Start time : 21/04/2026 07:42 UTC Impacted Service(s) : Filerz 2186 is unreachable on Web Hosting cluster100. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We had an incident on CDN Infrastructure offer which has now been resolved.
Here are some supplementary details :
Start time : 20/04/2026 13:05 UTC End time : 20/04/2026 13:36 UTC Impacted Service(s) : CDN Infrastructure was temporarily unavailable. Customers Impact : Customers received 520 and 502 errors when trying to access and use our CDN Infrastructure. Root Cause : This incident was caused by another incident : https://web-cloud.status-ovhcloud.com/incidents/9q3t3tkjbl38
We thank you for your understanding and patience throughout this incident.
We had an incident on DNS Anycast offer in RBX which has now been resolved.
Here are some supplementary details :
Start time : 20/04/2026 13:05 UTC End time : 20/04/2026 13:21 UTC Impacted Service(s) : DNS Anycast was temporarily unavailable. Customers Impact : Customers were temporarily unable to use the DNS Anycast in RBX. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
We had an incident on CDN Infrastructure offer which has now been resolved.
Here are some supplementary details :
Start time : 20/04/2026 13:05 UTC End time : 20/04/2026 13:36 UTC Impacted Service(s) : CDN Infrastructure was temporarily unavailable. Customers Impact : Customers received 520 and 502 errors when trying to access and use our CDN Infrastructure. Root Cause : This incident was caused by another incident : https://web-cloud.status-ovhcloud.com/incidents/9q3t3tkjbl38
We thank you for your understanding and patience throughout this incident.
SBG
We had an incident on CDN Infrastructure offer which has now been resolved.
Here are some supplementary details :
Start time : 20/04/2026 13:05 UTC End time : 20/04/2026 13:36 UTC Impacted Service(s) : CDN Infrastructure was temporarily unavailable. Customers Impact : Customers received 520 and 502 errors when trying to access and use our CDN Infrastructure. Root Cause : This incident was caused by another incident : https://web-cloud.status-ovhcloud.com/incidents/9q3t3tkjbl38
We thank you for your understanding and patience throughout this incident.
BHS
We had an incident on CDN Infrastructure offer which has now been resolved.
Here are some supplementary details :
Start time : 20/04/2026 13:05 UTC End time : 20/04/2026 13:36 UTC Impacted Service(s) : CDN Infrastructure was temporarily unavailable. Customers Impact : Customers received 520 and 502 errors when trying to access and use our CDN Infrastructure. Root Cause : This incident was caused by another incident : https://web-cloud.status-ovhcloud.com/incidents/9q3t3tkjbl38
We thank you for your understanding and patience throughout this incident.
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Delivery email
Mail Flow
Operations
Web Cloud Collaborative solutions || Hosted Exchange
Redirection
Mailbox Access
We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue.
Here are some supplementary details :
Start time : 24/04/2026 10:45 UTC Impacted Service(s) : The Exchange Hosted service is temporarily unavailable. Customers Impact : Customer have disconnection of heavy client. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Delivery
Mail Flow
Operations
Web Cloud Collaborative solutions || MX Plan
Reception
Trusted Exchange
Delivery email
Reception
Delivery email
Mailbox Access
Redirection
Webmail
Delivery
Delivery
Web Cloud Collaborative solutions || Office
Operations
Web Cloud Collaborative solutions || OVH Mail Migrator
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Web Cloud Collaborative solutions || Sharepoint
Mail Flow
Operations
Reception
Web Cloud Collaborative solutions || Zimbra
Delivery email
Web Access
Delivery email
Web Cloud DNS || DNS Anycast
RBX
We had an incident on DNS Anycast offer in RBX which has now been resolved.
Here are some supplementary details :
Start time : 20/04/2026 13:05 UTC End time : 20/04/2026 13:21 UTC Impacted Service(s) : DNS Anycast was temporarily unavailable. Customers Impact : Customers were temporarily unable to use the DNS Anycast in RBX. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Webmail
Delivery
GRA
SBG
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in Domain name delivery.
Here are some supplementary details :
Start time : 23/04/2026 10:57 UTC Impacted Service(s) : Domain name delivery latency. Customers Impact : Customers may experience delays in receiving their orders after purchasing a domain. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Renew
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Restore
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Delete
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu005
We are currently investigating an incident affecting our Web-Databases offering, which is causing temporary availability issue in the sharedsql005.eu005.
Here are some supplementary details :
Start time : 21/04/2026 15:24 UTC Impacted Service(s) : sharedsql005.eu005 and clouddb057.eu012 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
eu008
eu007
eu009
eu010
eu011
eu012
We are currently investigating an incident affecting our Web-Databases offering, which is causing temporary availability issue in the sharedsql005.eu005.
Here are some supplementary details :
Start time : 21/04/2026 15:24 UTC Impacted Service(s) : sharedsql005.eu005 and clouddb057.eu012 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
eu013
Web Cloud Databases || CloudDB BHS
ca001
ca002
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
Web Cloud Internet Access || ADSL
EU-SOUTH-MIL
Web Cloud Internet Access || Delivery
EU-WEST-ERI
Web Cloud Internet Access || FTTH
Web Cloud Internet Access || SDSL
EU-WEST-GRA
EU-WEST-LIM
Web Cloud OverTheBox || OverTheBox
EU-WEST-PAR
EU-WEST-RBX
EU-WEST-SBG
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Web Cloud Migration Tools || OMM
Spain
Web Cloud VoIP || Interconnect
Web Cloud Migration Tools || OSM
Germany
France
Belgium
United Kingdom
Switzerland
Web Cloud VoIP || Services
Conferences
CCS
CCS, IVR & Call Queues
VXML
Billing
Fax
Provisioning
SMS
Web Cloud VoIP || SMS
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu009
eu008
eu010
eu011
eu012
Web Cloud Web Hosting || Datacenter BHS
Cluster051
Cluster151
eu013
Cluster001
Cluster002
Redirect
Cluster003
Web Cloud Web Hosting || Datacenter GRA
Cluster005
Cluster100
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 2186 cluster100.
Here are some supplementary details :
Start time : 21/04/2026 07:42 UTC Impacted Service(s) : Filerz 2186 is unreachable on Web Hosting cluster100. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster006
Cluster102
Cluster007
Cluster103
Cluster010
Cluster105
Cluster011
Cluster106
Cluster012
Cluster107
Cluster013
Cluster110
Cluster014
Cluster111
Cluster015
Cluster112
Cluster017
Cluster113
Cluster114
Cluster020
Cluster115
Cluster021
Cluster022
Cluster117
Cluster023
Cluster120
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster120 - Filerz40.
Here are some supplementary details :
Start time : 22/04/2026 20:07 UTC Impacted Service(s) : File server 40 is unreachable on Web Hosting cluster 120. Customers Impact : Customers are temporarily unable to access and use their websites located in Filerz40. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster20 - Filerz40.
Here are some supplementary details :
Start time : 22/04/2026 22:31 UTC Impacted Service(s) : File server 40 is unreachable on Web Hosting cluster 120. Customers Impact : Customers are temporarily unable to access and use their websites located in Filerz40. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.