Web Cloud Status: check for Web Cloud outages and issues

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Web Cloud CDN || CDN Hosting

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RBX

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SBG

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BHS

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Web Cloud CDN || CDN Infrastructure

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RBX

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SBG

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BHS

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Web Cloud Collaborative solutions || EmailPro

Tue 27

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Mailbox Access

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Delivery email

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Mail Flow

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Operations

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Web Cloud Collaborative solutions || Hosted Exchange

Tue 27

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Redirection

Tue 27

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Mailbox Access

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Mail Flow

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Delivery

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Operations

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Trusted Exchange

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Reception

Tue 27

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Web Cloud Collaborative solutions || MX Plan

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Mailbox Access

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Reception

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Delivery email

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Mail Flow

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Mailbox Access

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Operations

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Redirection

Tue 27

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Web Cloud Collaborative solutions || Office

Tue 27

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Operations

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Webmail

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Delivery

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Delivery

Tue 27

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Web Cloud Collaborative solutions || OVH Mail Migrator

Tue 27

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Web Cloud Collaborative solutions || Private Exchange

Tue 27

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Mailbox Access

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Mail Flow

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Operations

Tue 27

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Web Cloud Collaborative solutions || Trusted Exchange

Tue 27

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Mailbox Access

Tue 27

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Mail Flow

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Operations

Tue 27

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Web Cloud Collaborative solutions || Zimbra

Tue 27

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Web Cloud Collaborative solutions || Sharepoint

Tue 27

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Web Access

Tue 27

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[RBX8][Collaborative Solutions] - Zimbra incident notification

Started 30 Oct 2026 05:40:22 (5 days ago), resolved 30 Oct 2026 15:27:57 (4 days ago)

Major Incident

Resolved

Web Access

Delivery email

Operations

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 30/10/2026 05:29 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/nkprskk57mc9 Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Delivery email

Tue 27

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[RBX8][Collaborative Solutions] - Zimbra incident notification

Started 30 Oct 2026 05:40:22 (5 days ago), resolved 30 Oct 2026 15:27:57 (4 days ago)

Major Incident

Resolved

Web Access

Delivery email

Operations

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 30/10/2026 05:29 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/nkprskk57mc9 Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Reception

Tue 27

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Delivery email

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Operations

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[RBX8][Collaborative Solutions] - Zimbra incident notification

Started 30 Oct 2026 05:40:22 (5 days ago), resolved 30 Oct 2026 15:27:57 (4 days ago)

Major Incident

Resolved

Web Access

Delivery email

Operations

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 30/10/2026 05:29 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/nkprskk57mc9 Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud DNS || DNS Anycast

Tue 27

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RBX

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GRA

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Webmail

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SBG

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BHS

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Delivery

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SYD

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SGP

Tue 27

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Web Cloud DNS || DNS Hosting

Tue 27

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dns

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dns10

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dns11

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dns12

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dns13

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dns14

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dns15

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dns16

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dns17

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dns18

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dns19

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dns20

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dns100

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dns101

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dns102

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dns103

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dns104

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dns105

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dns106

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dns107

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dns108

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dns109

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dns110

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dns111

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dns112

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dns113

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dns-tn

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dns10-ca

Tue 27

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Web Cloud Domains || Domains Name

Tue 27

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Registration

Tue 27

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[GLOBAL][Domains] - .MS Domain Names Incident Notification

Started 16 Oct 2026 09:48:42 (18 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .MG Domains Name incident notification

Started 2 Nov 2026 09:04:46 (1 day ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Root Cause : This incident is caused by our provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .TOP Domains Name incident notification

Started 2 Nov 2026 10:38:53 (1 day ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TOP domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TOP domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .CO Domains Name incident notification

Started 2 Nov 2026 08:59:15 (1 day ago), resolved 3 Nov 2026 08:33:41 (11 hours ago)

Major Incident

Resolved

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Renew

Tue 27

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Sat 31

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Mon 2

now

[GLOBAL][Domains] - .MS Domain Names Incident Notification

Started 16 Oct 2026 09:48:42 (18 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .MG Domains Name incident notification

Started 2 Nov 2026 09:04:46 (1 day ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Root Cause : This incident is caused by our provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .TOP Domains Name incident notification

Started 2 Nov 2026 10:38:53 (1 day ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TOP domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TOP domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .CO Domains Name incident notification

Started 2 Nov 2026 08:59:15 (1 day ago), resolved 3 Nov 2026 08:33:41 (11 hours ago)

Major Incident

Resolved

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Transfer

Tue 27

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Fri 30

Sat 31

Sun 1

Mon 2

now

[GLOBAL][Domains] - .MS Domain Names Incident Notification

Started 16 Oct 2026 09:48:42 (18 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .MG Domains Name incident notification

Started 2 Nov 2026 09:04:46 (1 day ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Root Cause : This incident is caused by our provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .TOP Domains Name incident notification

Started 2 Nov 2026 10:38:53 (1 day ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TOP domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TOP domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .CO Domains Name incident notification

Started 2 Nov 2026 08:59:15 (1 day ago), resolved 3 Nov 2026 08:33:41 (11 hours ago)

Major Incident

Resolved

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Restore

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

[GLOBAL][Domains] - .MS Domain Names Incident Notification

Started 16 Oct 2026 09:48:42 (18 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .MG Domains Name incident notification

Started 2 Nov 2026 09:04:46 (1 day ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Root Cause : This incident is caused by our provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .TOP Domains Name incident notification

Started 2 Nov 2026 10:38:53 (1 day ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TOP domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TOP domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .CO Domains Name incident notification

Started 2 Nov 2026 08:59:15 (1 day ago), resolved 3 Nov 2026 08:33:41 (11 hours ago)

Major Incident

Resolved

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Delete

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

[GLOBAL][Domains] - .MS Domain Names Incident Notification

Started 16 Oct 2026 09:48:42 (18 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .MG Domains Name incident notification

Started 2 Nov 2026 09:04:46 (1 day ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Root Cause : This incident is caused by our provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .TOP Domains Name incident notification

Started 2 Nov 2026 10:38:53 (1 day ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TOP domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TOP domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .CO Domains Name incident notification

Started 2 Nov 2026 08:59:15 (1 day ago), resolved 3 Nov 2026 08:33:41 (11 hours ago)

Major Incident

Resolved

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud Databases || CloudDB GRA

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

eu001

Tue 27

Wed 28

Thu 29

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eu005

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eu006

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eu008

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eu007

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eu009

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now

[GRA][Web Hosting-Databases] - CloudDB incident notification

Started 30 Oct 2026 18:21:24 (4 days ago), resolved 2 Nov 2026 12:40:39 (1 day ago)

Major Incident

Resolved

eu009

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our CloudDB offer on the specific region.

Here are some supplementary details :

Start time : 30/10/2026 17:45 UTC Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:

eu009
sharedsql003.eu009
sharedsql017.eu009
clouddb026.eu009
clouddb014.eu009
clouddb049.eu009

Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu010

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

eu011

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

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now

eu012

Tue 27

Wed 28

Thu 29

Fri 30

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Web Cloud Databases || CloudDB BHS

Tue 27

Wed 28

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now

eu013

Tue 27

Wed 28

Thu 29

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Sat 31

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ca001

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ca002

Tue 27

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now

Web Cloud Identity, Security & Operations || Key Management Service

Tue 27

Wed 28

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Sat 31

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now

AP-SOUTHEAST-SGP

Tue 27

Wed 28

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AP-SOUTHEAST-SYD

Tue 27

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now

CA-EAST-BHS

Tue 27

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now

CA-EAST-TOR

Tue 27

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Sat 31

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now

EU-CENTRAL-WAW

Tue 27

Wed 28

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now

Web Cloud Internet Access || ADSL

Tue 27

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now

EU-SOUTH-MIL

Tue 27

Wed 28

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Fri 30

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now

Web Cloud Internet Access || Delivery

Tue 27

Wed 28

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now

Web Cloud Internet Access || FTTH

Tue 27

Wed 28

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now

EU-WEST-ERI

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

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now

EU-WEST-GRA

Tue 27

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now

Web Cloud Internet Access || SDSL

Tue 27

Wed 28

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Sun 1

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now

EU-WEST-LIM

Tue 27

Wed 28

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Sat 31

Sun 1

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now

EU-WEST-PAR

Tue 27

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now

Web Cloud OverTheBox || OverTheBox

Tue 27

Wed 28

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now

EU-WEST-RBX

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

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now

EU-WEST-SBG

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

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now

Web Cloud Managed Hosting for WordPress || GRA

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

eu-prd-001

Tue 27

Wed 28

Thu 29

Fri 30

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Sun 1

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now

Web Cloud VoIP || Carrier SIP

Tue 27

Wed 28

Thu 29

Fri 30

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Sun 1

Mon 2

now

Access RBX

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

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now

Web Cloud Migration Tools || OMM

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Access SBG

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Spain

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Web Cloud Migration Tools || OSM

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Germany

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Web Cloud VoIP || Core Network

Tue 27

Wed 28

Thu 29

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Sun 1

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now

Web Cloud VoIP || Interconnect

Tue 27

Wed 28

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Fri 30

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Sun 1

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now

France

Tue 27

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Belgium

Tue 27

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now

United Kingdom

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CCS

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now

Switzerland

Tue 27

Wed 28

Thu 29

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now

Web Cloud VoIP || Services

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Conferences

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

CCS, IVR & Call Queues

Tue 27

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now

Fax

Tue 27

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Thu 29

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now

SMS

Tue 27

Wed 28

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now

VXML

Tue 27

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Mon 2

now

Billing

Tue 27

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Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Provisioning

Tue 27

Wed 28

Thu 29

Fri 30

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Mon 2

now

Web Cloud VoIP || SMS

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Web Cloud VoIP || Telephony

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Access SBC

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Fax

Tue 27

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Thu 29

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Mon 2

now

Media Gateways

Tue 27

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now

Softcall

Tue 27

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Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Voicemail

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

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now

Web Cloud Web Hosting || Databases BHS

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

ca001

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

ca002

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Web Cloud Web Hosting || Databases GRA

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

eu001

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

eu002

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

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Mon 2

now

eu004

Tue 27

Wed 28

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now

eu005

Tue 27

Wed 28

Thu 29

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Sat 31

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now

eu008

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

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now

eu007

Tue 27

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Fri 30

Sat 31

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now

eu009

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

[GRA][Web Hosting-Databases] - CloudDB incident notification

Started 30 Oct 2026 18:21:24 (4 days ago), resolved 2 Nov 2026 12:40:39 (1 day ago)

Major Incident

Resolved

eu009

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our CloudDB offer on the specific region.

Here are some supplementary details :

Start time : 30/10/2026 17:45 UTC Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:

eu009
sharedsql003.eu009
sharedsql017.eu009
clouddb026.eu009
clouddb014.eu009
clouddb049.eu009

Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster051

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

eu010

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

eu011

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

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now

eu012

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

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now

eu013

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

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now

Web Cloud Web Hosting || Datacenter BHS

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster001

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

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now

Cluster151

Tue 27

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now

Cluster002

Tue 27

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now

Cluster090

Tue 27

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now

Redirect

Tue 27

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Thu 29

Fri 30

Sat 31

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Mon 2

now

Cluster003

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

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now

Web Cloud Web Hosting || Datacenter GRA

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster005

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster100

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (6 days ago), resolved 29 Oct 2026 15:25:29 (5 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (5 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (6 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (6 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (6 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (6 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (6 days ago)

See all updates

Cluster006

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster102

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster007

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster103

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster010

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster105

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (6 days ago), resolved 29 Oct 2026 15:25:29 (5 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (5 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (6 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (6 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (6 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (6 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (6 days ago)

See all updates

Cluster011

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster106

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster012

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster107

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster013

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster014

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

Cluster110

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

now

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (6 days ago), resolved 29 Oct 2026 15:25:29 (5 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (5 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (6 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (6 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (6 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (6 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (6 days ago)

See all updates

Cluster111

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

Mon 2

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[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (6 days ago), resolved 29 Oct 2026 15:25:29 (5 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (5 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (6 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (6 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (6 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (6 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (6 days ago)

See all updates

Cluster015

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Cluster112

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Cluster017

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Cluster113

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Cluster117

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Cluster120

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[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (6 days ago), resolved 29 Oct 2026 15:25:29 (5 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (5 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (6 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (6 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (6 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (6 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (6 days ago)

See all updates

Cluster025

Tue 27

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Fri 30

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Sun 1

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Cluster121

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Cluster026

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Cluster123

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Cluster027

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Cluster124

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Cluster028

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Cluster126

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[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (6 days ago), resolved 29 Oct 2026 15:25:29 (5 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (5 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (6 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (6 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (6 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (6 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (6 days ago)

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 30 Oct 2026 19:03:26 (4 days ago), resolved 30 Oct 2026 20:59:01 (4 days ago)

Minor Incident

Resolved

Cluster126

Cluster128

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 30 Oct 2026 21:04:00 (4 days ago), resolved 2 Nov 2026 15:52:00 (1 day ago)

Minor Incident

Resolved

Cluster126

Cluster128

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Web Hosting offering has now been resolved.

Please find the details of this incident below :

Start time : 30/10/2026 18:30 UTC End time : 02/11/2026 15:40 UTC Impacted Service(s) : Some filerz listed below experienced latency issues : Filerz140 - Cluster126 Filerz981 - Cluster128 Customers Impact : Customers may have experienced latency on their websites hosted on the specified filerz. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

2 Nov 2026 15:52:00 (1 day ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering in the GRA region. The root cause has been identified.

Please find the details of this incident below :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz140 - Cluster126 Filerz981 - Cluster128 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the specified filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

2 Nov 2026 09:46:25 (1 day ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

30 Oct 2026 21:04:00 (4 days ago)

See all updates

Cluster029

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Cluster030

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Cluster022

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Cluster127

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Cluster128

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[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (6 days ago), resolved 29 Oct 2026 15:25:29 (5 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (5 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (6 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (6 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (6 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (6 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (6 days ago)

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 30 Oct 2026 19:03:26 (4 days ago), resolved 30 Oct 2026 20:59:01 (4 days ago)

Minor Incident

Resolved

Cluster126

Cluster128

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 30 Oct 2026 21:04:00 (4 days ago), resolved 2 Nov 2026 15:52:00 (1 day ago)

Minor Incident

Resolved

Cluster126

Cluster128

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Web Hosting offering has now been resolved.

Please find the details of this incident below :

Start time : 30/10/2026 18:30 UTC End time : 02/11/2026 15:40 UTC Impacted Service(s) : Some filerz listed below experienced latency issues : Filerz140 - Cluster126 Filerz981 - Cluster128 Customers Impact : Customers may have experienced latency on their websites hosted on the specified filerz. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

2 Nov 2026 15:52:00 (1 day ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering in the GRA region. The root cause has been identified.

Please find the details of this incident below :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz140 - Cluster126 Filerz981 - Cluster128 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the specified filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

2 Nov 2026 09:46:25 (1 day ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

30 Oct 2026 21:04:00 (4 days ago)

See all updates

Cluster031

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Cluster129

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[GRA][Web Hosting] - Filerz 956 Cluster029/129 incident notification

Started 27 Oct 2026 09:36:39 (7 days ago), resolved 29 Oct 2026 15:20:10 (5 days ago)

Major Incident

Resolved

Cluster129

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 956 Cluster129.

Here are some supplementary details :

Start time : 27/10/2026 09:00 UTC Impacted Service(s) : Filerz 956 is unreachable on the Cluster129. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 27/10/2026 09:00 UTC End time : 27/10/2026 12:00 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:20:10 (5 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering in the Cluster129. The root cause has been identified.

Please find the details of this incident below :

Start time : 27/10/2026 09:00 UTC Impacted Service(s) : Filerz956 on Cluster129 is experiencing instability. Customers Impact : Customers may experience latency when accessing their websites hosted on Filerz956. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:07:43 (6 days ago)

Identified: Please find an update of this incident below :

Update : Filerz956 on the Cluster029/129 is still experiencing instability. Ongoing Actions : Our teams are still working on this issue and remain mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:37:36 (6 days ago)

Monitoring: Please find an update of this incident below :

Update : Filerz956 on the Cluster029/129 is experiencing instability again. Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 00:34:16 (7 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 27/10/2026 12:00 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 27/10/2026 09:00 UTC Impacted Service(s) : Filerz 956 was unreachable on Web Hosting Cluster129. Customers Impact : Customers were temporarily unable to access their websites hosted on the affected filerz. Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

27 Oct 2026 14:08:00 (7 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 956 Cluster129.

Here are some supplementary details :

Start time : 27/10/2026 09:00 UTC Impacted Service(s) : Filerz 956 is unreachable on the Cluster129. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

27 Oct 2026 09:36:40 (7 days ago)

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (6 days ago), resolved 29 Oct 2026 15:25:29 (5 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (5 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (6 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (6 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (6 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (6 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (6 days ago)

See all updates

Cluster130

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now

Cluster033

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Cluster131

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[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (6 days ago), resolved 29 Oct 2026 15:25:29 (5 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (5 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (6 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (6 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (6 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (6 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (6 days ago)

See all updates

Cluster020

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Redirect

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Web Cloud Web Hosting || SSL

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Let's Encrypt

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Web Cloud Web PaaS || GRA

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GRA7

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Web Cloud Internet Access || SDSL

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Web Cloud Internet Access || ADSL

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Web Cloud Internet Access || Delivery

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Web Cloud Internet Access || FTTH

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Web Cloud OverTheBox || OverTheBox

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Web Cloud eu-prd-001

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Web Cloud Status

Real-time updates of Web Cloud issues and outages

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Web Cloud status is Minor Service Outage

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Delivery email

Operations

Web Cloud Domains || Domains Name

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RBX

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Mailbox Access

Delivery email

Mail Flow

Operations

Web Cloud Collaborative solutions || Hosted Exchange

Redirection

Mailbox Access

Mail Flow

Delivery

Operations

Trusted Exchange

Reception

Web Cloud Collaborative solutions || MX Plan

Mailbox Access

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Delivery email

Delivery email

Mail Flow

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Operations

Redirection

Web Cloud Collaborative solutions || Office

Operations

Webmail

Delivery

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Web Cloud Collaborative solutions || OVH Mail Migrator

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Mailbox Access

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Delivery email

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Delivery email

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Web Cloud DNS || DNS Anycast

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Web Cloud DNS || DNS Hosting

dns