Web Cloud Status: check for Web Cloud outages and issues

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Web Cloud CDN || CDN Hosting

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RBX

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[BHS/RBX/SBG][CDN] - incident notification

Started 21 Nov 2025 14:57:57 (4 days ago), resolved 21 Nov 2025 15:10:18 (4 days ago)

Minor Incident

Resolved

RBX

SBG

BHS

We are currently experiencing an event affecting our CDN offer.

Start time : 21/11/2025 14:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

SBG

Tue 18

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now

[BHS/RBX/SBG][CDN] - incident notification

Started 21 Nov 2025 14:57:57 (4 days ago), resolved 21 Nov 2025 15:10:18 (4 days ago)

Minor Incident

Resolved

RBX

SBG

BHS

We are currently experiencing an event affecting our CDN offer.

Start time : 21/11/2025 14:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

BHS

Tue 18

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now

[BHS/RBX/SBG][CDN] - incident notification

Started 21 Nov 2025 14:57:57 (4 days ago), resolved 21 Nov 2025 15:10:18 (4 days ago)

Minor Incident

Resolved

RBX

SBG

BHS

We are currently experiencing an event affecting our CDN offer.

Start time : 21/11/2025 14:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud CDN || CDN Infrastructure

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SBG

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BHS

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Web Cloud Collaborative solutions || EmailPro

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Mailbox Access

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Mail Flow

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Operations

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Redirection

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Web Cloud Collaborative solutions || Hosted Exchange

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Mailbox Access

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Mail Flow

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Delivery

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Operations

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Web Cloud Collaborative solutions || MX Plan

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Reception

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Trusted Exchange

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Delivery email

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Reception

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Delivery email

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Mailbox Access

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Redirection

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Webmail

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Delivery

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Delivery

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Web Cloud Collaborative solutions || Office

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Operations

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Web Cloud Collaborative solutions || OVH Mail Migrator

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Web Cloud Collaborative solutions || Private Exchange

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Mailbox Access

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Mail Flow

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Operations

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Web Cloud Collaborative solutions || Trusted Exchange

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Mailbox Access

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Web Cloud Collaborative solutions || Sharepoint

Tue 18

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Mail Flow

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Reception

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Operations

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Delivery email

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Web Cloud Collaborative solutions || Zimbra

Tue 18

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Web Access

Tue 18

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[EU][Collaborative solutions] - Zimbra incident notification

Started 18 Nov 2025 17:00:56 (7 days ago), resolved 19 Nov 2025 08:21:42 (7 days ago)

Major Incident

Resolved

Web Access

We are currently investigating an incident affecting our Collaborative solutions offer on the specific EU region.

Here are some supplementary details :

Start time : 18/11/2025 16:48 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes (Zimbra). Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud DNS || DNS Anycast

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now

RBX

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Webmail

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GRA

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Delivery

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SBG

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BHS

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SYD

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SGP

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Web Cloud DNS || DNS Hosting

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dns

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dns10

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dns11

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dns16

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dns17

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dns18

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dns19

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dns20

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dns100

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dns101

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dns102

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dns103

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dns104

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dns105

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dns106

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dns107

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dns108

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dns109

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dns110

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dns111

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dns112

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dns113

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dns-tn

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dns10-ca

Tue 18

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Web Cloud Domains || Domains Name

Tue 18

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now

Registration

Tue 18

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Renew

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Transfer

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Restore

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Delete

Tue 18

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Web Cloud Databases || CloudDB GRA

Tue 18

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now

eu005

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eu007

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eu009

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eu008

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eu010

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eu011

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eu012

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Web Cloud Databases || CloudDB BHS

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eu013

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ca001

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ca002

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[BHS5][Database] - Host unreachable incident notification

Started 24 Nov 2025 15:50:23 (1 day ago), resolved 24 Nov 2025 15:59:08 (1 day ago)

Major Incident

Resolved

ca002

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific region BHS5.

Here are some supplementary details :

Start time : 24/11/2025 15:35 UTC Impacted Service(s) : The following hosts are unreachable : clouddb002.ca002.clouddb.ovh.net clouddb003.ca002.clouddb.ovh.net sharedsql001.ca002.clouddb.ovh.net
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud Identity, Security & Operations || Key Management Service

Tue 18

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now

AP-SOUTHEAST-SGP

Tue 18

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AP-SOUTHEAST-SYD

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CA-EAST-BHS

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CA-EAST-TOR

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EU-CENTRAL-WAW

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EU-SOUTH-MIL

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Web Cloud Internet Access || ADSL

Tue 18

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EU-WEST-ERI

Tue 18

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Web Cloud Internet Access || Delivery

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EU-WEST-GRA

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Web Cloud Internet Access || FTTH

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Web Cloud Internet Access || SDSL

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EU-WEST-LIM

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EU-WEST-PAR

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EU-WEST-RBX

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Web Cloud OverTheBox || OverTheBox

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EU-WEST-SBG

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Web Cloud VoIP || Carrier SIP

Tue 18

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now

Access RBX

Tue 18

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Access SBG

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Web Cloud VoIP || Core Network

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Web Cloud VoIP || Interconnect

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France

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Web Cloud Migration Tools || OMM

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Spain

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Web Cloud Migration Tools || OSM

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now

Belgium

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Germany

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United Kingdom

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Switzerland

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Web Cloud VoIP || Services

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now

Conferences

Tue 18

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CCS

Tue 18

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CCS, IVR & Call Queues

Tue 18

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now

VXML

Tue 18

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now

Billing

Tue 18

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now

Provisioning

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Fax

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SMS

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Web Cloud VoIP || SMS

Tue 18

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Web Cloud VoIP || Telephony

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now

Access SBC

Tue 18

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now

Fax

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now

Media Gateways

Tue 18

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now

Softcall

Tue 18

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now

Voicemail

Tue 18

Wed 19

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now

Web Cloud Web Hosting || Databases BHS

Tue 18

Wed 19

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now

ca001

Tue 18

Wed 19

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now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

ca002

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud Web Hosting || Databases GRA

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

eu001

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA1/9][Domains] - Multiple Sharedsql Incident Notification

Started 24 Nov 2025 09:12:41 (2 days ago), resolved 24 Nov 2025 16:13:59 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu009

eu010

More...

We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Domains has been resolved.

Start time : 24/11/2025 08:55 UTC End time : 24/11/2025 16:11 UTC Root Cause : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 16:13:59 (1 day ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 11:44:30 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : New services are currently affected.

Impacted Service(s) : clouddb038.eu007.clouddb.ovh.net, clouddb043.eu007.clouddb.ovh.net, sharedsql001.eu011.clouddb.ovh.net, sharedsql004.eu007.clouddb.ovh.net, sharedsql006.eu007.clouddb.ovh.net, sharedsql010.eu007.clouddb.ovh.net, sharedsql017.eu007.clouddb.ovh.net, sharedsql017.eu011.clouddb.ovh.net, sharedsql018.eu009.clouddb.ovh.net, sharedsql019.eu009.clouddb.ovh.net, sharedsql023.eu009.clouddb.ovh.net, sharedsql027.eu007.clouddb.ovh.net, sharedsql030.eu009.clouddb.ovh.net, sharedsql032.eu007.clouddb.ovh.net, sharedsql042.eu007.clouddb.ovh.net, sharedsql043.eu007.clouddb.ovh.net, sharedsql047.eu007.clouddb.ovh.net, sharedsql049.eu009.clouddb.ovh.net, sharedsql050.eu009.clouddb.ovh.net, sharedsql062.eu009.clouddb.ovh.net, sharedsql064.eu007.clouddb.ovh.net, sharedsql070.eu007.clouddb.ovh.net, sharedsql072.eu007.clouddb.ovh.net. have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 11:42:28 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : sharedsql051.eu007, sharedsql053.eu010, sharedsql057.eu010, sharedsql063.eu005, sharedsql065.eu007, sharedsql068.eu007, sharedsql018.eu009, sharedsql030.eu009, sharedsql050.eu009, sharedsql062.eu009 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:56:02 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql031.eu010 , sharedsql039.eu007,sharedsql044.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:27:27 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql018.eu007, sharedsql023.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:23:18 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb045.eu010, clouddb062.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:17:39 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql036.eu007, sharedsql019.eu009, sharedsql023.eu009, sharedsql049.eu009, clouddb003.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:12:48 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb071.eu010 has a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:01:02 (2 days ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql072.eu012 , sharedsql062.eu001 , sharedsql011.eu005 sharedsql066.eu010 , sharedsql062.eu007 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

24 Nov 2025 09:46:55 (2 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our WebHosting Databases offer on the specific sharedsql051.eu001.

Here are some supplementary details :

Start time : 24/11/2025 08:55 UTC Impacted Service(s) : Sharedsql051.eu001 has a malfunction Customers Impact : Customers cannot access their databases. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:22:03 (2 days ago)

Investigating: We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:12:41 (2 days ago)

See all updates

eu002

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu004

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu005

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA1/9][Domains] - Multiple Sharedsql Incident Notification

Started 24 Nov 2025 09:12:41 (2 days ago), resolved 24 Nov 2025 16:13:59 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu009

eu010

More...

We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Domains has been resolved.

Start time : 24/11/2025 08:55 UTC End time : 24/11/2025 16:11 UTC Root Cause : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 16:13:59 (1 day ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 11:44:30 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : New services are currently affected.

Impacted Service(s) : clouddb038.eu007.clouddb.ovh.net, clouddb043.eu007.clouddb.ovh.net, sharedsql001.eu011.clouddb.ovh.net, sharedsql004.eu007.clouddb.ovh.net, sharedsql006.eu007.clouddb.ovh.net, sharedsql010.eu007.clouddb.ovh.net, sharedsql017.eu007.clouddb.ovh.net, sharedsql017.eu011.clouddb.ovh.net, sharedsql018.eu009.clouddb.ovh.net, sharedsql019.eu009.clouddb.ovh.net, sharedsql023.eu009.clouddb.ovh.net, sharedsql027.eu007.clouddb.ovh.net, sharedsql030.eu009.clouddb.ovh.net, sharedsql032.eu007.clouddb.ovh.net, sharedsql042.eu007.clouddb.ovh.net, sharedsql043.eu007.clouddb.ovh.net, sharedsql047.eu007.clouddb.ovh.net, sharedsql049.eu009.clouddb.ovh.net, sharedsql050.eu009.clouddb.ovh.net, sharedsql062.eu009.clouddb.ovh.net, sharedsql064.eu007.clouddb.ovh.net, sharedsql070.eu007.clouddb.ovh.net, sharedsql072.eu007.clouddb.ovh.net. have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 11:42:28 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : sharedsql051.eu007, sharedsql053.eu010, sharedsql057.eu010, sharedsql063.eu005, sharedsql065.eu007, sharedsql068.eu007, sharedsql018.eu009, sharedsql030.eu009, sharedsql050.eu009, sharedsql062.eu009 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:56:02 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql031.eu010 , sharedsql039.eu007,sharedsql044.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:27:27 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql018.eu007, sharedsql023.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:23:18 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb045.eu010, clouddb062.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:17:39 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql036.eu007, sharedsql019.eu009, sharedsql023.eu009, sharedsql049.eu009, clouddb003.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:12:48 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb071.eu010 has a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:01:02 (2 days ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql072.eu012 , sharedsql062.eu001 , sharedsql011.eu005 sharedsql066.eu010 , sharedsql062.eu007 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

24 Nov 2025 09:46:55 (2 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our WebHosting Databases offer on the specific sharedsql051.eu001.

Here are some supplementary details :

Start time : 24/11/2025 08:55 UTC Impacted Service(s) : Sharedsql051.eu001 has a malfunction Customers Impact : Customers cannot access their databases. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:22:03 (2 days ago)

Investigating: We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:12:41 (2 days ago)

See all updates

eu007

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA1/9][Domains] - Multiple Sharedsql Incident Notification

Started 24 Nov 2025 09:12:41 (2 days ago), resolved 24 Nov 2025 16:13:59 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu009

eu010

More...

We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Domains has been resolved.

Start time : 24/11/2025 08:55 UTC End time : 24/11/2025 16:11 UTC Root Cause : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 16:13:59 (1 day ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 11:44:30 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : New services are currently affected.

Impacted Service(s) : clouddb038.eu007.clouddb.ovh.net, clouddb043.eu007.clouddb.ovh.net, sharedsql001.eu011.clouddb.ovh.net, sharedsql004.eu007.clouddb.ovh.net, sharedsql006.eu007.clouddb.ovh.net, sharedsql010.eu007.clouddb.ovh.net, sharedsql017.eu007.clouddb.ovh.net, sharedsql017.eu011.clouddb.ovh.net, sharedsql018.eu009.clouddb.ovh.net, sharedsql019.eu009.clouddb.ovh.net, sharedsql023.eu009.clouddb.ovh.net, sharedsql027.eu007.clouddb.ovh.net, sharedsql030.eu009.clouddb.ovh.net, sharedsql032.eu007.clouddb.ovh.net, sharedsql042.eu007.clouddb.ovh.net, sharedsql043.eu007.clouddb.ovh.net, sharedsql047.eu007.clouddb.ovh.net, sharedsql049.eu009.clouddb.ovh.net, sharedsql050.eu009.clouddb.ovh.net, sharedsql062.eu009.clouddb.ovh.net, sharedsql064.eu007.clouddb.ovh.net, sharedsql070.eu007.clouddb.ovh.net, sharedsql072.eu007.clouddb.ovh.net. have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 11:42:28 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : sharedsql051.eu007, sharedsql053.eu010, sharedsql057.eu010, sharedsql063.eu005, sharedsql065.eu007, sharedsql068.eu007, sharedsql018.eu009, sharedsql030.eu009, sharedsql050.eu009, sharedsql062.eu009 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:56:02 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql031.eu010 , sharedsql039.eu007,sharedsql044.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:27:27 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql018.eu007, sharedsql023.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:23:18 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb045.eu010, clouddb062.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:17:39 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql036.eu007, sharedsql019.eu009, sharedsql023.eu009, sharedsql049.eu009, clouddb003.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:12:48 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb071.eu010 has a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:01:02 (2 days ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql072.eu012 , sharedsql062.eu001 , sharedsql011.eu005 sharedsql066.eu010 , sharedsql062.eu007 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

24 Nov 2025 09:46:55 (2 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our WebHosting Databases offer on the specific sharedsql051.eu001.

Here are some supplementary details :

Start time : 24/11/2025 08:55 UTC Impacted Service(s) : Sharedsql051.eu001 has a malfunction Customers Impact : Customers cannot access their databases. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:22:03 (2 days ago)

Investigating: We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:12:41 (2 days ago)

See all updates

eu009

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA1/9][Domains] - Multiple Sharedsql Incident Notification

Started 24 Nov 2025 09:12:41 (2 days ago), resolved 24 Nov 2025 16:13:59 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu009

eu010

More...

We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Domains has been resolved.

Start time : 24/11/2025 08:55 UTC End time : 24/11/2025 16:11 UTC Root Cause : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 16:13:59 (1 day ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 11:44:30 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : New services are currently affected.

Impacted Service(s) : clouddb038.eu007.clouddb.ovh.net, clouddb043.eu007.clouddb.ovh.net, sharedsql001.eu011.clouddb.ovh.net, sharedsql004.eu007.clouddb.ovh.net, sharedsql006.eu007.clouddb.ovh.net, sharedsql010.eu007.clouddb.ovh.net, sharedsql017.eu007.clouddb.ovh.net, sharedsql017.eu011.clouddb.ovh.net, sharedsql018.eu009.clouddb.ovh.net, sharedsql019.eu009.clouddb.ovh.net, sharedsql023.eu009.clouddb.ovh.net, sharedsql027.eu007.clouddb.ovh.net, sharedsql030.eu009.clouddb.ovh.net, sharedsql032.eu007.clouddb.ovh.net, sharedsql042.eu007.clouddb.ovh.net, sharedsql043.eu007.clouddb.ovh.net, sharedsql047.eu007.clouddb.ovh.net, sharedsql049.eu009.clouddb.ovh.net, sharedsql050.eu009.clouddb.ovh.net, sharedsql062.eu009.clouddb.ovh.net, sharedsql064.eu007.clouddb.ovh.net, sharedsql070.eu007.clouddb.ovh.net, sharedsql072.eu007.clouddb.ovh.net. have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 11:42:28 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : sharedsql051.eu007, sharedsql053.eu010, sharedsql057.eu010, sharedsql063.eu005, sharedsql065.eu007, sharedsql068.eu007, sharedsql018.eu009, sharedsql030.eu009, sharedsql050.eu009, sharedsql062.eu009 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:56:02 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql031.eu010 , sharedsql039.eu007,sharedsql044.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:27:27 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql018.eu007, sharedsql023.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:23:18 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb045.eu010, clouddb062.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:17:39 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql036.eu007, sharedsql019.eu009, sharedsql023.eu009, sharedsql049.eu009, clouddb003.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:12:48 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb071.eu010 has a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:01:02 (2 days ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql072.eu012 , sharedsql062.eu001 , sharedsql011.eu005 sharedsql066.eu010 , sharedsql062.eu007 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

24 Nov 2025 09:46:55 (2 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our WebHosting Databases offer on the specific sharedsql051.eu001.

Here are some supplementary details :

Start time : 24/11/2025 08:55 UTC Impacted Service(s) : Sharedsql051.eu001 has a malfunction Customers Impact : Customers cannot access their databases. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:22:03 (2 days ago)

Investigating: We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:12:41 (2 days ago)

See all updates

eu010

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA1/9][Domains] - Multiple Sharedsql Incident Notification

Started 24 Nov 2025 09:12:41 (2 days ago), resolved 24 Nov 2025 16:13:59 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu009

eu010

More...

We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Domains has been resolved.

Start time : 24/11/2025 08:55 UTC End time : 24/11/2025 16:11 UTC Root Cause : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 16:13:59 (1 day ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 11:44:30 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : New services are currently affected.

Impacted Service(s) : clouddb038.eu007.clouddb.ovh.net, clouddb043.eu007.clouddb.ovh.net, sharedsql001.eu011.clouddb.ovh.net, sharedsql004.eu007.clouddb.ovh.net, sharedsql006.eu007.clouddb.ovh.net, sharedsql010.eu007.clouddb.ovh.net, sharedsql017.eu007.clouddb.ovh.net, sharedsql017.eu011.clouddb.ovh.net, sharedsql018.eu009.clouddb.ovh.net, sharedsql019.eu009.clouddb.ovh.net, sharedsql023.eu009.clouddb.ovh.net, sharedsql027.eu007.clouddb.ovh.net, sharedsql030.eu009.clouddb.ovh.net, sharedsql032.eu007.clouddb.ovh.net, sharedsql042.eu007.clouddb.ovh.net, sharedsql043.eu007.clouddb.ovh.net, sharedsql047.eu007.clouddb.ovh.net, sharedsql049.eu009.clouddb.ovh.net, sharedsql050.eu009.clouddb.ovh.net, sharedsql062.eu009.clouddb.ovh.net, sharedsql064.eu007.clouddb.ovh.net, sharedsql070.eu007.clouddb.ovh.net, sharedsql072.eu007.clouddb.ovh.net. have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 11:42:28 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : sharedsql051.eu007, sharedsql053.eu010, sharedsql057.eu010, sharedsql063.eu005, sharedsql065.eu007, sharedsql068.eu007, sharedsql018.eu009, sharedsql030.eu009, sharedsql050.eu009, sharedsql062.eu009 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:56:02 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql031.eu010 , sharedsql039.eu007,sharedsql044.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:27:27 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql018.eu007, sharedsql023.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:23:18 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb045.eu010, clouddb062.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:17:39 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql036.eu007, sharedsql019.eu009, sharedsql023.eu009, sharedsql049.eu009, clouddb003.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:12:48 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb071.eu010 has a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:01:02 (2 days ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql072.eu012 , sharedsql062.eu001 , sharedsql011.eu005 sharedsql066.eu010 , sharedsql062.eu007 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

24 Nov 2025 09:46:55 (2 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our WebHosting Databases offer on the specific sharedsql051.eu001.

Here are some supplementary details :

Start time : 24/11/2025 08:55 UTC Impacted Service(s) : Sharedsql051.eu001 has a malfunction Customers Impact : Customers cannot access their databases. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:22:03 (2 days ago)

Investigating: We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:12:41 (2 days ago)

See all updates

eu008

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

eu011

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA1/9][Domains] - Multiple Sharedsql Incident Notification

Started 24 Nov 2025 09:12:41 (2 days ago), resolved 24 Nov 2025 16:13:59 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu009

eu010

More...

We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Domains has been resolved.

Start time : 24/11/2025 08:55 UTC End time : 24/11/2025 16:11 UTC Root Cause : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 16:13:59 (1 day ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 11:44:30 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : New services are currently affected.

Impacted Service(s) : clouddb038.eu007.clouddb.ovh.net, clouddb043.eu007.clouddb.ovh.net, sharedsql001.eu011.clouddb.ovh.net, sharedsql004.eu007.clouddb.ovh.net, sharedsql006.eu007.clouddb.ovh.net, sharedsql010.eu007.clouddb.ovh.net, sharedsql017.eu007.clouddb.ovh.net, sharedsql017.eu011.clouddb.ovh.net, sharedsql018.eu009.clouddb.ovh.net, sharedsql019.eu009.clouddb.ovh.net, sharedsql023.eu009.clouddb.ovh.net, sharedsql027.eu007.clouddb.ovh.net, sharedsql030.eu009.clouddb.ovh.net, sharedsql032.eu007.clouddb.ovh.net, sharedsql042.eu007.clouddb.ovh.net, sharedsql043.eu007.clouddb.ovh.net, sharedsql047.eu007.clouddb.ovh.net, sharedsql049.eu009.clouddb.ovh.net, sharedsql050.eu009.clouddb.ovh.net, sharedsql062.eu009.clouddb.ovh.net, sharedsql064.eu007.clouddb.ovh.net, sharedsql070.eu007.clouddb.ovh.net, sharedsql072.eu007.clouddb.ovh.net. have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 11:42:28 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : sharedsql051.eu007, sharedsql053.eu010, sharedsql057.eu010, sharedsql063.eu005, sharedsql065.eu007, sharedsql068.eu007, sharedsql018.eu009, sharedsql030.eu009, sharedsql050.eu009, sharedsql062.eu009 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:56:02 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql031.eu010 , sharedsql039.eu007,sharedsql044.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:27:27 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql018.eu007, sharedsql023.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:23:18 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb045.eu010, clouddb062.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:17:39 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql036.eu007, sharedsql019.eu009, sharedsql023.eu009, sharedsql049.eu009, clouddb003.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:12:48 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb071.eu010 has a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:01:02 (2 days ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql072.eu012 , sharedsql062.eu001 , sharedsql011.eu005 sharedsql066.eu010 , sharedsql062.eu007 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

24 Nov 2025 09:46:55 (2 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our WebHosting Databases offer on the specific sharedsql051.eu001.

Here are some supplementary details :

Start time : 24/11/2025 08:55 UTC Impacted Service(s) : Sharedsql051.eu001 has a malfunction Customers Impact : Customers cannot access their databases. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:22:03 (2 days ago)

Investigating: We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:12:41 (2 days ago)

See all updates

eu012

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA1/9][Domains] - Multiple Sharedsql Incident Notification

Started 24 Nov 2025 09:12:41 (2 days ago), resolved 24 Nov 2025 16:13:59 (1 day ago)

Major Incident

Resolved

eu001

eu005

eu007

eu009

eu010

More...

We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Domains has been resolved.

Start time : 24/11/2025 08:55 UTC End time : 24/11/2025 16:11 UTC Root Cause : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 16:13:59 (1 day ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is related to this issue https://public-cloud.status-ovhcloud.com/incidents/n3xbc2131m8n Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 11:44:30 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update : New services are currently affected.

Impacted Service(s) : clouddb038.eu007.clouddb.ovh.net, clouddb043.eu007.clouddb.ovh.net, sharedsql001.eu011.clouddb.ovh.net, sharedsql004.eu007.clouddb.ovh.net, sharedsql006.eu007.clouddb.ovh.net, sharedsql010.eu007.clouddb.ovh.net, sharedsql017.eu007.clouddb.ovh.net, sharedsql017.eu011.clouddb.ovh.net, sharedsql018.eu009.clouddb.ovh.net, sharedsql019.eu009.clouddb.ovh.net, sharedsql023.eu009.clouddb.ovh.net, sharedsql027.eu007.clouddb.ovh.net, sharedsql030.eu009.clouddb.ovh.net, sharedsql032.eu007.clouddb.ovh.net, sharedsql042.eu007.clouddb.ovh.net, sharedsql043.eu007.clouddb.ovh.net, sharedsql047.eu007.clouddb.ovh.net, sharedsql049.eu009.clouddb.ovh.net, sharedsql050.eu009.clouddb.ovh.net, sharedsql062.eu009.clouddb.ovh.net, sharedsql064.eu007.clouddb.ovh.net, sharedsql070.eu007.clouddb.ovh.net, sharedsql072.eu007.clouddb.ovh.net. have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 11:42:28 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : sharedsql051.eu007, sharedsql053.eu010, sharedsql057.eu010, sharedsql063.eu005, sharedsql065.eu007, sharedsql068.eu007, sharedsql018.eu009, sharedsql030.eu009, sharedsql050.eu009, sharedsql062.eu009 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:56:02 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql031.eu010 , sharedsql039.eu007,sharedsql044.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:27:27 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql018.eu007, sharedsql023.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:23:18 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb045.eu010, clouddb062.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:17:39 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql036.eu007, sharedsql019.eu009, sharedsql023.eu009, sharedsql049.eu009, clouddb003.eu010 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:12:48 (1 day ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Clouddb071.eu010 has a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

24 Nov 2025 10:01:02 (2 days ago)

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

Update :

Impacted Service(s) : Sharedsql072.eu012 , sharedsql062.eu001 , sharedsql011.eu005 sharedsql066.eu010 , sharedsql062.eu007 have a malfunction . Customers Impact : Customers cannot access their databases.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

24 Nov 2025 09:46:55 (2 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our WebHosting Databases offer on the specific sharedsql051.eu001.

Here are some supplementary details :

Start time : 24/11/2025 08:55 UTC Impacted Service(s) : Sharedsql051.eu001 has a malfunction Customers Impact : Customers cannot access their databases. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:22:03 (2 days ago)

Investigating: We are currently experiencing an event affecting our WebHosting offer located in the sharedsql051.eu001.

Start time : 24/11/2025 08:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

24 Nov 2025 09:12:41 (2 days ago)

See all updates

Web Cloud Web Hosting || Datacenter BHS

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

Cluster051

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

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now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Redirect

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu013

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

Web Cloud Web Hosting || Datacenter GRA

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

Cluster001

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

Cluster002

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster003

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster005

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster006

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster007

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster010

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster011

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster012

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster013

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster014

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster015

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster017

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster020

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster021

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster022

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

Cluster023

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster024

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster025

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster026

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Filerz 138/Cluster026 Incident Notification

Started 25 Nov 2025 17:24:06 (5 hours ago), resolved 25 Nov 2025 20:55:52 (1 hour ago)

Major Incident

Resolved

Cluster026

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the Filerz 138 on the specific Cluster026.

Here are some supplementary details :

Start time : 25/11/2025 16:45 UTC Impacted Service(s) : Files server 138 is unreachable on Web Hosting Cluster026. Customers Impact : Some slowness is observed on some hosted websites Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster027

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster028

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster029

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster030

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster022

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

Cluster031

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster100

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA1][Web Hosting] - Filerz 2178 Cluster100 incident notification

Started 20 Nov 2025 16:31:49 (5 days ago), resolved 20 Nov 2025 17:10:55 (5 days ago)

Major Incident

Resolved

Cluster100

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the cluster 100.

Here are some supplementary details :

Start time : 20/11/2025 10:54 UTC Impacted Service(s) : File server 2178 is unreachable on Web Hosting cluster 100. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Logs Incident Notification

Started 24 Nov 2025 10:28:41 (1 day ago), resolved 24 Nov 2025 10:34:44 (1 day ago)

Major Incident

Resolved

Cluster100

Cluster112

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue on Cluster112 and Cluster100.

Here are some supplementary details :

Start time : 24/11/2025 10:17 UTC Impacted Service(s) : Logs on cluster112 and cluster100 are unavailable Customers Impact : Customer can't see logs on https://logs.cluster112.hosting.ovh.net and https://logs.cluster100.hosting.ovh.net Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster033

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

Cluster102

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster060

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

Cluster103

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA1][Web Hosting] - Filerz912 Cluster103 incident notification

Started 20 Nov 2025 18:27:19 (5 days ago), resolved 20 Nov 2025 19:18:58 (5 days ago)

Major Incident

Resolved

Cluster103

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue on the Cluster103.

Here are some supplementary details : Start time : 20/11/2025 18:11 UTC Impacted Service(s) : Filerz912 is unreachable on Web Hosting Cluster103. Customers Impact : Customers are experiencing issues accessing their websites hosted on the affected Filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster105

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster090

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

Cluster106

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster107

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster110

Tue 18

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[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster111

Tue 18

Wed 19

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[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Filerz 525/Cluster111 Incident Notification

Started 25 Nov 2025 13:40:38 (8 hours ago), resolved 25 Nov 2025 14:52:54 (7 hours ago)

Minor Incident

Resolved

Cluster111

We are currently experiencing an event affecting our Web Hosting offer on the filerz 525 on the specific Cluster111.

Start time : 25/11/2025 13:30 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster090

Tue 18

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Cluster112

Tue 18

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now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Logs Incident Notification

Started 24 Nov 2025 10:28:41 (1 day ago), resolved 24 Nov 2025 10:34:44 (1 day ago)

Major Incident

Resolved

Cluster100

Cluster112

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue on Cluster112 and Cluster100.

Here are some supplementary details :

Start time : 24/11/2025 10:17 UTC Impacted Service(s) : Logs on cluster112 and cluster100 are unavailable Customers Impact : Customer can't see logs on https://logs.cluster112.hosting.ovh.net and https://logs.cluster100.hosting.ovh.net Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster113

Tue 18

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Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster114

Tue 18

Wed 19

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Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster115

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster117

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster120

Tue 18

Wed 19

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Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster121

Tue 18

Wed 19

Thu 20

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now

Cluster123

Tue 18

Wed 19

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now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster124

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster127

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster128

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster129

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Clusterx130

Tue 18

Wed 19

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Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster131

Tue 18

Wed 19

Thu 20

Fri 21

Sat 22

Sun 23

Mon 24

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (7 days ago), resolved 19 Nov 2025 09:39:36 (7 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Redirect

Tue 18

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now

Web Cloud Web Hosting || SSL

Tue 18

Wed 19

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now

Sectigo

Tue 18

Wed 19

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Let's Encrypt

Tue 18

Wed 19

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Web Cloud Web PaaS || GRA

Tue 18

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GRA7

Tue 18

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Web Cloud Internet Access || SDSL

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Web Cloud Internet Access || ADSL

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Web Cloud Internet Access || Delivery

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Web Cloud Internet Access || FTTH

Tue 18

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Web Cloud OverTheBox || OverTheBox

Tue 18

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Web Cloud Web Access

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Web Cloud Delivery

Tue 18

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Web Cloud Status

Real-time updates of Web Cloud issues and outages

Web Cloud status is Partially Degraded Service

RBX

SBG

BHS

Web Cloud Collaborative solutions || OVH Mail Migrator

Web Access

ca002

ca001

Active Incidents

Recently Resolved Incidents

Web Cloud Outage Survival Guide

Web Cloud Components

Web Cloud

Web Cloud CDN || CDN Hosting

RBX

SBG

BHS

Web Cloud CDN || CDN Infrastructure

RBX

SBG

BHS

Web Cloud Collaborative solutions || EmailPro

Mailbox Access

Delivery email

Mail Flow

Operations

Redirection

Web Cloud Collaborative solutions || Hosted Exchange

Mailbox Access

Mail Flow

Delivery

Operations

Web Cloud Collaborative solutions || MX Plan

Reception

Trusted Exchange

Delivery email

Reception

Delivery email

Mailbox Access

Redirection

Webmail

Delivery

Delivery

Web Cloud Collaborative solutions || Office

Operations

Web Cloud Collaborative solutions || OVH Mail Migrator

Web Cloud Collaborative solutions || Private Exchange

Mailbox Access

Mail Flow

Operations

Web Cloud Collaborative solutions || Trusted Exchange

Mailbox Access

Web Cloud Collaborative solutions || Sharepoint

Mail Flow

Reception

Operations

Delivery email

Web Cloud Collaborative solutions || Zimbra

Web Access

Web Cloud DNS || DNS Anycast

RBX

Webmail

GRA

Delivery

SBG

BHS

SYD

SGP

Web Cloud DNS || DNS Hosting

dns

dns10

dns11

dns12

dns13

dns14

dns15

dns16

dns17