Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Operational
Operations
Operations
Mailbox Access
Operations
Registration
Renew
Transfer
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Active Incidents
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We had an incident on Internet Access offer which has now been resolved.
Here are some supplementary details :
Start time : 24/07/2026 07:00 UTC End time : 24/07/2026 10:30 UTC Impacted Service(s) : PPP authentication service experienced issues. Customers Impact : Some customers experienced authentication issues when establishing PPP sessions. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation
Here are some supplementary details :
Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the Cluster131 - Filerz1641.
Here are some supplementary details :
Start time : 21/07/2026 21:55 UTC Impacted Service(s) : The Filerz1641 is unreachable on Web Hosting Cluster131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz1641 - Cluster131. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offering in the GRA region.
Here are some supplementary details :
Start time : 21/07/2026 10:05 UTC Impacted Service(s) : Administrative task processing for Cluster105 is experiencing delays. Customers Impact : Customers may experience delays, as all deliveries and hosting configuration changes are temporarily paused. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offering in GLOBAL region.
Here are some supplementary details :
Start time : 21/07/2026 09:17 UTC Impacted Service(s) : MX Plan mailboxes are temporarily unavailable. Customer Impact : Customers are temporarily unable to access their mailboxes. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find an update of this incident below :
Start time : 19/07/2026 22:41 UTC Impacted Service(s) : Filerz277 is unreachable on Web Hosting cluster113. Customers Impact : Customers are temporarily unable to access their websites hosted on the affected filerz. Root Cause : This incident is caused by a hardware issue. The root cause has been identified as a RAID disks failure. The RAID reconstruction is expected to take between 5 and 6 hours. All websites hosted on filerz277 have been placed into maintenance mode until 20/07/2026 06:00 UTC. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz277 Cluster113.
Here are some supplementary details :
Start time : 19/07/2026 22:41 UTC Impacted Service(s) : Filerz277 is unreachable on Web Hosting cluster113. Customers Impact : Customers are temporarily unable to access their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Softcall offering.
Please find the details of this incident below : Start time : 13/07/2026 07:00 UTC Impacted Service(s) : Softcall-related components on Public Cloud Instances are experiencing erratic behavior. Customers Impact : Customers may experience intermittent issues or unstable behavior when using services relying on the affected Softcall components. Ongoing Actions : Our teams are investigating the root cause of the issue and working to restore normal service behavior as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Delivery email
Mail Flow
Operations
We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation
Here are some supplementary details :
Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Redirection
Web Cloud Collaborative solutions || Hosted Exchange
Mailbox Access
Delivery
Mail Flow
Operations
We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation
Here are some supplementary details :
Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Collaborative solutions || MX Plan
Trusted Exchange
Reception
Reception
Mailbox Access
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offering in GLOBAL region.
Here are some supplementary details :
Start time : 21/07/2026 09:17 UTC Impacted Service(s) : MX Plan mailboxes are temporarily unavailable. Customer Impact : Customers are temporarily unable to access their mailboxes. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Delivery email
Delivery email
Mail Flow
Mailbox Access
Operations
Redirection
Web Cloud Collaborative solutions || Office
Webmail
Operations
We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation
Here are some supplementary details :
Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Collaborative solutions || OVH Mail Migrator
Delivery
Delivery
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Sharepoint
Web Cloud Collaborative solutions || Zimbra
Web Access
Delivery email
Reception
Operations
Delivery email
Web Cloud DNS || DNS Anycast
RBX
GRA
SBG
Webmail
Delivery
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Renew
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Restore
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Delete
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu005
eu007
eu009
eu010
eu008
eu011
eu012
Web Cloud Databases || CloudDB BHS
ca001
eu013
ca002
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
EU-SOUTH-MIL
EU-WEST-ERI
Web Cloud Internet Access || ADSL
EU-WEST-GRA
Web Cloud Internet Access || Delivery
Web Cloud Internet Access || FTTH
EU-WEST-LIM
EU-WEST-PAR
Web Cloud Internet Access || SDSL
EU-WEST-RBX
EU-WEST-SBG
Web Cloud OverTheBox || OverTheBox
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Web Cloud VoIP || Interconnect
France
Web Cloud Migration Tools || OMM
Belgium
Spain
Germany
United Kingdom
Web Cloud Migration Tools || OSM
Switzerland
Web Cloud VoIP || Services
Conferences
CCS, IVR & Call Queues
CCS
VXML
Billing
Provisioning
Web Cloud VoIP || SMS
Fax
SMS
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
We are currently experiencing an incident affecting our Softcall offering.
Please find the details of this incident below : Start time : 13/07/2026 07:00 UTC Impacted Service(s) : Softcall-related components on Public Cloud Instances are experiencing erratic behavior. Customers Impact : Customers may experience intermittent issues or unstable behavior when using services relying on the affected Softcall components. Ongoing Actions : Our teams are investigating the root cause of the issue and working to restore normal service behavior as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu009
eu010
eu011
eu008
eu012
Web Cloud Web Hosting || Datacenter BHS
Cluster051
Cluster151
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Redirect
Web Cloud Web Hosting || Datacenter GRA
Cluster001
Cluster100
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
eu013
Cluster002
Cluster090
Cluster102
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster103
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster003
Cluster005
Cluster105
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offering in the GRA region.
Here are some supplementary details :
Start time : 21/07/2026 10:05 UTC Impacted Service(s) : Administrative task processing for Cluster105 is experiencing delays. Customers Impact : Customers may experience delays, as all deliveries and hosting configuration changes are temporarily paused. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster006
Cluster106
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster007
Cluster107
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster010
Cluster110
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster111
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster011
Cluster012
Cluster112
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster013
Cluster113
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz277 Cluster113.
Here are some supplementary details :
Start time : 19/07/2026 22:41 UTC Impacted Service(s) : Filerz277 is unreachable on Web Hosting cluster113. Customers Impact : Customers are temporarily unable to access their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Please find an update of this incident below :
Start time : 19/07/2026 22:41 UTC Impacted Service(s) : Filerz277 is unreachable on Web Hosting cluster113. Customers Impact : Customers are temporarily unable to access their websites hosted on the affected filerz. Root Cause : This incident is caused by a hardware issue. The root cause has been identified as a RAID disks failure. The RAID reconstruction is expected to take between 5 and 6 hours. All websites hosted on filerz277 have been placed into maintenance mode until 20/07/2026 06:00 UTC. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Cluster114
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster014
Cluster015
Cluster115
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster017
Cluster117
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster020
Cluster120
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster021
Cluster121
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster023
Cluster123
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster022
Cluster124
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster024
Cluster126
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster025
Cluster026
Cluster127
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster128
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster027
Cluster028
Cluster129
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster029
Cluster130
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster131
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in multiple clusters.
Here are some supplementary details :
Start time : 16/07/2026 15:06 UTC Impacted Service(s) : Some websites are temporarily unavailable on Web Hosting. Customers Impact : Some customers may encounter 500 errors when trying to access their services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the Cluster131 - Filerz1641.
Here are some supplementary details :
Start time : 21/07/2026 21:55 UTC Impacted Service(s) : The Filerz1641 is unreachable on Web Hosting Cluster131. Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz1641 - Cluster131. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster030
Cluster022
Redirect
Cluster031
Cluster024
Cluster033
Web Cloud Web Hosting || SSL
Sectigo
Cluster060
Cluster020
Let's Encrypt
Cluster090
Web Cloud Web PaaS || GRA
GRA7
Web Cloud Internet Access || SDSL
We had an incident on Internet Access offer which has now been resolved.
Here are some supplementary details :
Start time : 24/07/2026 07:00 UTC End time : 24/07/2026 10:30 UTC Impacted Service(s) : PPP authentication service experienced issues. Customers Impact : Some customers experienced authentication issues when establishing PPP sessions. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Web Cloud Internet Access || ADSL
We had an incident on Internet Access offer which has now been resolved.
Here are some supplementary details :
Start time : 24/07/2026 07:00 UTC End time : 24/07/2026 10:30 UTC Impacted Service(s) : PPP authentication service experienced issues. Customers Impact : Some customers experienced authentication issues when establishing PPP sessions. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Cluster090
Web Cloud Internet Access || Delivery
We had an incident on Internet Access offer which has now been resolved.
Here are some supplementary details :
Start time : 24/07/2026 07:00 UTC End time : 24/07/2026 10:30 UTC Impacted Service(s) : PPP authentication service experienced issues. Customers Impact : Some customers experienced authentication issues when establishing PPP sessions. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Web Cloud Internet Access || FTTH
We had an incident on Internet Access offer which has now been resolved.
Here are some supplementary details :
Start time : 24/07/2026 07:00 UTC End time : 24/07/2026 10:30 UTC Impacted Service(s) : PPP authentication service experienced issues. Customers Impact : Some customers experienced authentication issues when establishing PPP sessions. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.