Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Minor Service Outage
Mailbox Access
Mailbox Access
Registration
Renew
Transfer
Restore
Delete
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Active Incidents
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.
Here are some supplementary details :
Start time : 31/07/2026 06:00 UTC Impacted Service(s) : Increased latency has been observed when displaying logs and domain statistics in Cluster121. Customers Impact : Customers are temporarily experiencing slowness when accessing their website statistics in Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 02/08/2026 05:37 UTC Impacted Service(s) : The filerz1007 and filerz40 is unreachable on Web Hosting cluster123 and cluster120 Customers Impact : Customers are temporarily unable to access and use their websites hosted on filerz1007 and filerz40 cluster123 and cluster120. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer, which is causing temporary availability issue on some filerz services.
Here are some supplementary details :
Start time : 30/07/2026 01:30 UTC Impacted Service(s) : Some server in the filerz235 are unavailable. Customers Impact : Users cannot access in to their email addresses, may have difficulties to send or receive emails. Emails received during the incident will be stored and delivered after the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster 024.
Here are some supplementary details :
Start time : 30/07/2026 10:30 UTC
Impacted Service(s) : Some customers in clusters 024, may experience latencies on their websites.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer., which is causing temporary availability issue on some filerz services.
Here are some supplementary details :
Start time : 29/07/2026 07:30 UTC Impacted Service(s) : Some server in the filerz227 are unavailable. Customers Impact : Users cannot access in to their email addresses, may have difficulties to send or receive emails. Emails received during the incident will be stored and delivered after the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer in the specific GRA region.
Here are some supplementary details :
Start time : 27/07/2026 22:20 UTC Impacted Service(s) : Cluster024 is experiencing latency. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located in Cluster024. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Mail Flow
Delivery email
Operations
Redirection
Web Cloud Collaborative solutions || Hosted Exchange
Mailbox Access
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer., which is causing temporary availability issue on some filerz services.
Here are some supplementary details :
Start time : 29/07/2026 07:30 UTC Impacted Service(s) : Some server in the filerz227 are unavailable. Customers Impact : Users cannot access in to their email addresses, may have difficulties to send or receive emails. Emails received during the incident will be stored and delivered after the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mail Flow
Delivery
Operations
Reception
Trusted Exchange
Web Cloud Collaborative solutions || MX Plan
Reception
Delivery email
Mailbox Access
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer, which is causing temporary availability issue on some filerz services.
Here are some supplementary details :
Start time : 30/07/2026 01:30 UTC Impacted Service(s) : Some server in the filerz235 are unavailable. Customers Impact : Users cannot access in to their email addresses, may have difficulties to send or receive emails. Emails received during the incident will be stored and delivered after the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Delivery email
Mail Flow
Mailbox Access
Operations
Redirection
Web Cloud Collaborative solutions || Office
Webmail
Operations
Delivery
Web Cloud Collaborative solutions || OVH Mail Migrator
Delivery
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Sharepoint
Web Cloud Collaborative solutions || Zimbra
Web Access
Reception
Delivery email
Delivery email
Operations
Web Cloud DNS || DNS Anycast
RBX
GRA
SBG
Webmail
Delivery
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Renew
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Restore
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Delete
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu005
eu007
eu009
eu010
eu008
eu011
eu012
Web Cloud Databases || CloudDB BHS
ca001
eu013
ca002
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
EU-SOUTH-MIL
Web Cloud Internet Access || ADSL
EU-WEST-ERI
Web Cloud Internet Access || Delivery
EU-WEST-GRA
EU-WEST-LIM
Web Cloud Internet Access || FTTH
Web Cloud Internet Access || SDSL
EU-WEST-PAR
EU-WEST-RBX
Web Cloud OverTheBox || OverTheBox
EU-WEST-SBG
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Web Cloud VoIP || Interconnect
France
Belgium
Web Cloud Migration Tools || OMM
Spain
Web Cloud Migration Tools || OSM
Germany
United Kingdom
Switzerland
Web Cloud VoIP || Services
Conferences
CCS, IVR & Call Queues
VXML
CCS
Billing
Provisioning
Fax
Web Cloud VoIP || SMS
Web Cloud VoIP || Telephony
SMS
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu009
eu010
eu011
eu008
eu012
Web Cloud Web Hosting || Datacenter BHS
Cluster151
Cluster051
Redirect
Web Cloud Web Hosting || Datacenter GRA
Cluster001
Cluster100
eu013
Cluster102
Cluster090
Cluster002
Cluster003
Cluster103
Cluster005
Cluster105
Cluster006
Cluster106
Cluster007
Cluster107
Cluster110
Cluster010
Cluster111
Cluster011
Cluster012
Cluster112
Cluster013
Cluster113
Cluster014
Cluster114
Cluster015
Cluster115
Cluster117
Cluster017
Cluster120
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 02/08/2026 05:37 UTC Impacted Service(s) : The filerz1007 and filerz40 is unreachable on Web Hosting cluster123 and cluster120 Customers Impact : Customers are temporarily unable to access and use their websites hosted on filerz1007 and filerz40 cluster123 and cluster120. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster020
Cluster021
Cluster121
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.
Here are some supplementary details :
Start time : 31/07/2026 06:00 UTC Impacted Service(s) : Increased latency has been observed when displaying logs and domain statistics in Cluster121. Customers Impact : Customers are temporarily experiencing slowness when accessing their website statistics in Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster023
Cluster123
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 02/08/2026 05:37 UTC Impacted Service(s) : The filerz1007 and filerz40 is unreachable on Web Hosting cluster123 and cluster120 Customers Impact : Customers are temporarily unable to access and use their websites hosted on filerz1007 and filerz40 cluster123 and cluster120. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster022
Cluster124
We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster 024.
Here are some supplementary details :
Start time : 30/07/2026 10:30 UTC
Impacted Service(s) : Some customers in clusters 024, may experience latencies on their websites.
Root Cause : This incident is caused by a hardware issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster024
Cluster025
Cluster126
Cluster026
Cluster127
Cluster128
Cluster027
Cluster028
Cluster129
Cluster130
Cluster029
Cluster022
Cluster131
Cluster030
Redirect
Cluster031
Cluster024
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer in the specific GRA region.
Here are some supplementary details :
Start time : 27/07/2026 22:20 UTC Impacted Service(s) : Cluster024 is experiencing latency. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located in Cluster024. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.