Web Cloud status is Minor Service Outage

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Mailbox Access
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Mail Flow
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Operations
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Web Access
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Delivery email
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Operations
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Web Cloud Domains || Domains Name

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

[GLOBAL][Domains] - Domains name incident notification on .PT and .COM.PT domains
Started 5 Oct 2026 08:10:01 (2 days ago), still ongoing
Major Incident
Identified
Registration
Transfer

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.

Here are some supplementary details :

Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[GLOBAL][Domains] - .MG and .TL Domain Names Incident Notification
Started 2 Oct 2026 12:49:24 (4 days ago), still ongoing
Major Incident
Identified
Registration
Renew
Transfer
Restore
Delete

We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 02/10/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Recently Resolved Incidents

[GLOBAL][Domains] - .RO domain names incident notification
Started 1 Oct 2026 10:36:46 (5 days ago), resolved 6 Oct 2026 07:56:55 (13 hours ago)
Major Incident
Resolved
Registration
Renew
Transfer
Restore
Delete

We are currently experiencing an incident affecting our Domains offering for .RO domain names. The root cause has been identified.

Please find the details of this incident below : Start time : 01/10/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .RO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .RO domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[GLOBAL][Domains] - .SI Domain Names incident notification
Started 4 Oct 2026 11:46:10 (2 days ago), resolved 5 Oct 2026 18:52:20 (1 day ago)
Major Incident
Resolved
Registration
Renew
Transfer
Restore
Delete

We are currently experiencing an incident affecting our Domains offering for .SI Domain Names. The root cause has been identified.

Please find the details of this incident below : Start time : 04/10/2026 11:11 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .SI Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[GLOBAL][Collaborative solutions] - Zimbra Incident Notification
Started 4 Oct 2026 19:36:47 (2 days ago), resolved 5 Oct 2026 03:09:02 (2 days ago)
Major Incident
Resolved
Web Access
Delivery email
Operations

We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

Here are some supplementary details :

Start time : 04/10/2026 19:10 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes via webmail or desktop email clients, and email delivery is currently affected. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

[GLOBAL][Collaborative solutions] - Zimbra Incident Notification
Started 4 Oct 2026 14:06:42 (2 days ago), resolved 4 Oct 2026 17:25:15 (2 days ago)
Major Incident
Resolved
Web Access
Delivery email
Operations

We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

Here are some supplementary details :

Start time : 04/10/2026 13:45 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes via webmail or desktop email clients, and email delivery is currently affected. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

[GRA][Web Hosting] - Cluster123 admin host incident notification
Started 4 Oct 2026 11:07:10 (2 days ago), resolved 4 Oct 2026 12:04:51 (2 days ago)
Major Incident
Resolved
Cluster123

We are currently experiencing an incident affecting our Web Hosting offering in the Cluster123. The root cause has been identified.

Please find the details of this incident below : Start time : 04/10/2026 10:42 UTC Impacted Service(s) : The admin host of the Cluster123 is temporarily unreachable. Customers Impact : Customers are temporarily unable to perform some administrative tasks, such as website updates and cron job executions, on websites hosted on the Cluster123. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[GRA][Web Hosting] - Administrative tasks Cluster102 incident notification
Started 3 Oct 2026 15:37:49 (3 days ago), resolved 3 Oct 2026 18:08:04 (3 days ago)
Major Incident
Resolved
Cluster102

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster102.

Here are some supplementary details :

Start time : 03/10/2026 15:36 UTC Impacted Service(s) : Some administrative tasks, such as website updates and cron jobs... are temporarily unavailable. Customers Impact : Customers are temporarily unable to perform certain administrative tasks on their websites. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

[GRA][Web Hosting] - Administrative tasks Cluster102 incident notification
Started 3 Oct 2026 14:45:29 (3 days ago), resolved 3 Oct 2026 15:35:58 (3 days ago)
Major Incident
Resolved
Cluster102

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster102.

Here are some supplementary details :

Start time : 03/10/2026 12:35 UTC Impacted Service(s) : Some administrative tasks, such as website updates and cron jobs... are temporarily unavailable. Customers Impact : Customers are temporarily unable to perform certain administrative tasks on their websites. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

[GLOBAL][Collaborative solutions] - Zimbra Incident Notification
Started 2 Oct 2026 17:43:33 (4 days ago), resolved 2 Oct 2026 22:03:54 (4 days ago)
Major Incident
Resolved
Web Access
Delivery email
Operations

We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

Here are some supplementary details :

Start time : 02/10/2026 17:30 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes and emails are not being delivered. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

[GRA][Collaborative solutions] - Multiple Zimbra mailboxes affected Incident notification
Started 2 Oct 2026 08:22:18 (5 days ago), resolved 2 Oct 2026 11:10:07 (4 days ago)
Major Incident
Resolved
Web Access
Delivery email

We are currently investigating an incident affecting our collaborative solutions, which is causing temporary issue in the GRA region.

Here are some supplementary details :

Start time : 02/10/2026 07:40 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily inaccessible. Customers Impact : Customers may encounter difficulties accessing their mailbox, pending processes will be launched once the issue has been resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

[GLOBAL][Domains] - .SI domain names incident notification
Started 1 Oct 2026 07:19:26 (6 days ago), resolved 2 Oct 2026 09:13:46 (4 days ago)
Major Incident
Resolved
Registration
Renew
Transfer
Restore
Delete

We are currently experiencing an incident affecting our Domains offering for .SI domain names. The root cause has been identified.

Please find the details of this incident below : Start time : 01/10/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .SI domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[GLOBAL][Domains] - Domains name incident notification on .PT and .COM.PT domains.
Started 23 Sep 2026 10:15:55 (13 days ago), resolved 1 Oct 2026 22:49:12 (5 days ago)
Major Incident
Resolved
Registration
Transfer

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.

Here are some supplementary details :

Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[GLOBAL][Domains] - .MS domain names incident notification
Started 23 Sep 2026 11:50:35 (13 days ago), resolved 1 Oct 2026 08:08:44 (6 days ago)
Major Incident
Resolved
Registration
Renew
Transfer
Restore
Delete

We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.

Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[GRA][Web Hosting] - Cluster123 incident notification
Started 30 Sep 2026 14:23:58 (6 days ago), resolved 30 Sep 2026 22:30:04 (6 days ago)
Minor Incident
Resolved
Cluster123

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific cluster123.

Here are some supplementary details :

Start time : 30/09/2026 14:11 UTC Impacted Service(s) : Configuration changes submitted through the Hosting Manager on cluster123. Customers Impact : Customers may experience delays in the application of hosting configuration changes, including multisite settings, FTP user management, SSH user management, and other hosting-related settings. Existing websites and services remain operational. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

[GLOBAL][Collaborative solutions] - Mail Delivery Incident Notification
Started 30 Sep 2026 19:59:58 (6 days ago), resolved 30 Sep 2026 20:20:23 (6 days ago)
Major Incident
Resolved
Mailbox Access
Mail Flow
Operations

We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary issue. Here are some supplementary details :

Start time : 30/09/2026 19:28 UTC Impacted Service(s) : Email delivery and redirection may be delayed or rejected.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

[GLOBAL][Domains] - Domains name incident notification on .CH and .LI
Started 7 Sep 2026 07:53:32 (30 days ago), resolved 30 Sep 2026 08:09:38 (7 days ago)
Major Incident
Resolved
Registration
Renew
Transfer
Restore
Delete

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.

Here are some supplementary details :

Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Web Cloud Outage Survival Guide

A step-by-step guide to help you survive a Web Cloud outage
NaN%

    Web Cloud Components

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    Web Cloud CDN || CDN Hosting

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    RBX
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    SBG
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    BHS
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    Web Cloud CDN || CDN Infrastructure

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    RBX
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    SBG
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    BHS
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    Web Cloud Collaborative solutions || EmailPro

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    Mailbox Access
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    Mail Flow
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    Delivery email
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    Operations
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    Web Cloud Collaborative solutions || Hosted Exchange

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    Redirection
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    Mailbox Access
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    Mail Flow
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    Delivery
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    Operations
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    Reception
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    Web Cloud Collaborative solutions || MX Plan

    Tue 29
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    Trusted Exchange
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    Reception
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    Delivery email
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    Mailbox Access
    Tue 29
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    [GLOBAL][Collaborative solutions] - Mail Delivery Incident Notification
    Started 30 Sep 2026 19:59:58 (6 days ago), resolved 30 Sep 2026 20:20:23 (6 days ago)
    Major Incident
    Resolved
    Mailbox Access
    Mail Flow
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary issue. Here are some supplementary details :

    Start time : 30/09/2026 19:28 UTC Impacted Service(s) : Email delivery and redirection may be delayed or rejected.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    Mail Flow
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    [GLOBAL][Collaborative solutions] - Mail Delivery Incident Notification
    Started 30 Sep 2026 19:59:58 (6 days ago), resolved 30 Sep 2026 20:20:23 (6 days ago)
    Major Incident
    Resolved
    Mailbox Access
    Mail Flow
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary issue. Here are some supplementary details :

    Start time : 30/09/2026 19:28 UTC Impacted Service(s) : Email delivery and redirection may be delayed or rejected.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    Delivery email
    Tue 29
    Wed 30
    Thu 1
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    Operations
    Tue 29
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    now
    [GLOBAL][Collaborative solutions] - Mail Delivery Incident Notification
    Started 30 Sep 2026 19:59:58 (6 days ago), resolved 30 Sep 2026 20:20:23 (6 days ago)
    Major Incident
    Resolved
    Mailbox Access
    Mail Flow
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary issue. Here are some supplementary details :

    Start time : 30/09/2026 19:28 UTC Impacted Service(s) : Email delivery and redirection may be delayed or rejected.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    Mailbox Access
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    Redirection
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    Web Cloud Collaborative solutions || Office

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    Operations
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    Webmail
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    Delivery
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    Web Cloud Collaborative solutions || OVH Mail Migrator

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    Delivery
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    Web Cloud Collaborative solutions || Private Exchange

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    Mailbox Access
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    Mail Flow
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    Operations
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    Web Cloud Collaborative solutions || Trusted Exchange

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    Mailbox Access
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    Mail Flow
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    Operations
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    Web Cloud Collaborative solutions || Zimbra

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    Web Cloud Collaborative solutions || Sharepoint

    Tue 29
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    Web Access
    Tue 29
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    [GRA][Collaborative solutions] - Multiple Zimbra mailboxes affected Incident notification
    Started 2 Oct 2026 08:22:18 (5 days ago), resolved 2 Oct 2026 11:10:07 (4 days ago)
    Major Incident
    Resolved
    Web Access
    Delivery email

    We are currently investigating an incident affecting our collaborative solutions, which is causing temporary issue in the GRA region.

    Here are some supplementary details :

    Start time : 02/10/2026 07:40 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily inaccessible. Customers Impact : Customers may encounter difficulties accessing their mailbox, pending processes will be launched once the issue has been resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Collaborative solutions] - Zimbra Incident Notification
    Started 2 Oct 2026 17:43:33 (4 days ago), resolved 2 Oct 2026 22:03:54 (4 days ago)
    Major Incident
    Resolved
    Web Access
    Delivery email
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

    Here are some supplementary details :

    Start time : 02/10/2026 17:30 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes and emails are not being delivered. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Collaborative solutions] - Zimbra Incident Notification
    Started 4 Oct 2026 14:06:42 (2 days ago), resolved 4 Oct 2026 17:25:15 (2 days ago)
    Major Incident
    Resolved
    Web Access
    Delivery email
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

    Here are some supplementary details :

    Start time : 04/10/2026 13:45 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes via webmail or desktop email clients, and email delivery is currently affected. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    [GLOBAL][Collaborative solutions] - Zimbra Incident Notification
    Started 4 Oct 2026 19:36:47 (2 days ago), resolved 5 Oct 2026 03:09:02 (2 days ago)
    Major Incident
    Resolved
    Web Access
    Delivery email
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

    Here are some supplementary details :

    Start time : 04/10/2026 19:10 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes via webmail or desktop email clients, and email delivery is currently affected. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    Delivery email
    Tue 29
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    Thu 1
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    [GRA][Collaborative solutions] - Multiple Zimbra mailboxes affected Incident notification
    Started 2 Oct 2026 08:22:18 (5 days ago), resolved 2 Oct 2026 11:10:07 (4 days ago)
    Major Incident
    Resolved
    Web Access
    Delivery email

    We are currently investigating an incident affecting our collaborative solutions, which is causing temporary issue in the GRA region.

    Here are some supplementary details :

    Start time : 02/10/2026 07:40 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily inaccessible. Customers Impact : Customers may encounter difficulties accessing their mailbox, pending processes will be launched once the issue has been resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Collaborative solutions] - Zimbra Incident Notification
    Started 2 Oct 2026 17:43:33 (4 days ago), resolved 2 Oct 2026 22:03:54 (4 days ago)
    Major Incident
    Resolved
    Web Access
    Delivery email
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

    Here are some supplementary details :

    Start time : 02/10/2026 17:30 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes and emails are not being delivered. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Collaborative solutions] - Zimbra Incident Notification
    Started 4 Oct 2026 14:06:42 (2 days ago), resolved 4 Oct 2026 17:25:15 (2 days ago)
    Major Incident
    Resolved
    Web Access
    Delivery email
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

    Here are some supplementary details :

    Start time : 04/10/2026 13:45 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes via webmail or desktop email clients, and email delivery is currently affected. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    [GLOBAL][Collaborative solutions] - Zimbra Incident Notification
    Started 4 Oct 2026 19:36:47 (2 days ago), resolved 5 Oct 2026 03:09:02 (2 days ago)
    Major Incident
    Resolved
    Web Access
    Delivery email
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

    Here are some supplementary details :

    Start time : 04/10/2026 19:10 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes via webmail or desktop email clients, and email delivery is currently affected. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    Reception
    Tue 29
    Wed 30
    Thu 1
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    Mon 5
    now
    Delivery email
    Tue 29
    Wed 30
    Thu 1
    Fri 2
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    now
    Operations
    Tue 29
    Wed 30
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    [GLOBAL][Collaborative solutions] - Zimbra Incident Notification
    Started 2 Oct 2026 17:43:33 (4 days ago), resolved 2 Oct 2026 22:03:54 (4 days ago)
    Major Incident
    Resolved
    Web Access
    Delivery email
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

    Here are some supplementary details :

    Start time : 02/10/2026 17:30 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes and emails are not being delivered. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Collaborative solutions] - Zimbra Incident Notification
    Started 4 Oct 2026 14:06:42 (2 days ago), resolved 4 Oct 2026 17:25:15 (2 days ago)
    Major Incident
    Resolved
    Web Access
    Delivery email
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

    Here are some supplementary details :

    Start time : 04/10/2026 13:45 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes via webmail or desktop email clients, and email delivery is currently affected. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    [GLOBAL][Collaborative solutions] - Zimbra Incident Notification
    Started 4 Oct 2026 19:36:47 (2 days ago), resolved 5 Oct 2026 03:09:02 (2 days ago)
    Major Incident
    Resolved
    Web Access
    Delivery email
    Operations

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

    Here are some supplementary details :

    Start time : 04/10/2026 19:10 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes via webmail or desktop email clients, and email delivery is currently affected. Email delivery will resume once the server is back online. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    Web Cloud DNS || DNS Anycast

    Tue 29
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    SGP
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    Web Cloud DNS || DNS Hosting

    Tue 29
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    dns
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    dns16
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    dns17
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    dns18
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    dns19
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    dns20
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    dns100
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    dns101
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    dns102
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    dns103
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    dns104
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    dns105
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    dns106
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    dns107
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    dns108
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    dns109
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    dns110
    Tue 29
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    dns111
    Tue 29
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    Thu 1
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    dns112
    Tue 29
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    Thu 1
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    dns113
    Tue 29
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    dns-tn
    Tue 29
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    dns10-ca
    Tue 29
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    Web Cloud Domains || Domains Name

    Tue 29
    Wed 30
    Thu 1
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    Registration
    Tue 29
    Wed 30
    Thu 1
    Fri 2
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    now
    [GLOBAL][Domains] - Domains name incident notification on .CH and .LI
    Started 7 Sep 2026 07:53:32 (30 days ago), resolved 30 Sep 2026 08:09:38 (7 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.

    Here are some supplementary details :

    Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .MS domain names incident notification
    Started 23 Sep 2026 11:50:35 (13 days ago), resolved 1 Oct 2026 08:08:44 (6 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - Domains name incident notification on .PT and .COM.PT domains.
    Started 23 Sep 2026 10:15:55 (13 days ago), resolved 1 Oct 2026 22:49:12 (5 days ago)
    Major Incident
    Resolved
    Registration
    Transfer

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.

    Here are some supplementary details :

    Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .SI domain names incident notification
    Started 1 Oct 2026 07:19:26 (6 days ago), resolved 2 Oct 2026 09:13:46 (4 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .SI domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 01/10/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .SI domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .RO domain names incident notification
    Started 1 Oct 2026 10:36:46 (5 days ago), resolved 6 Oct 2026 07:56:55 (13 hours ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .RO domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 01/10/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .RO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .RO domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .MG and .TL Domain Names Incident Notification
    Started 2 Oct 2026 12:49:24 (4 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.

    Please find the details of this incident below : Start time : 02/10/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .SI Domain Names incident notification
    Started 4 Oct 2026 11:46:10 (2 days ago), resolved 5 Oct 2026 18:52:20 (1 day ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .SI Domain Names. The root cause has been identified.

    Please find the details of this incident below : Start time : 04/10/2026 11:11 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .SI Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - Domains name incident notification on .PT and .COM.PT domains
    Started 5 Oct 2026 08:10:01 (2 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Transfer

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.

    Here are some supplementary details :

    Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    Renew
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    [GLOBAL][Domains] - Domains name incident notification on .CH and .LI
    Started 7 Sep 2026 07:53:32 (30 days ago), resolved 30 Sep 2026 08:09:38 (7 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.

    Here are some supplementary details :

    Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .MS domain names incident notification
    Started 23 Sep 2026 11:50:35 (13 days ago), resolved 1 Oct 2026 08:08:44 (6 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .SI domain names incident notification
    Started 1 Oct 2026 07:19:26 (6 days ago), resolved 2 Oct 2026 09:13:46 (4 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .SI domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 01/10/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .SI domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .RO domain names incident notification
    Started 1 Oct 2026 10:36:46 (5 days ago), resolved 6 Oct 2026 07:56:55 (13 hours ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .RO domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 01/10/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .RO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .RO domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .MG and .TL Domain Names Incident Notification
    Started 2 Oct 2026 12:49:24 (4 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.

    Please find the details of this incident below : Start time : 02/10/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .SI Domain Names incident notification
    Started 4 Oct 2026 11:46:10 (2 days ago), resolved 5 Oct 2026 18:52:20 (1 day ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .SI Domain Names. The root cause has been identified.

    Please find the details of this incident below : Start time : 04/10/2026 11:11 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .SI Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    Transfer
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    [GLOBAL][Domains] - Domains name incident notification on .CH and .LI
    Started 7 Sep 2026 07:53:32 (30 days ago), resolved 30 Sep 2026 08:09:38 (7 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.

    Here are some supplementary details :

    Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .MS domain names incident notification
    Started 23 Sep 2026 11:50:35 (13 days ago), resolved 1 Oct 2026 08:08:44 (6 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - Domains name incident notification on .PT and .COM.PT domains.
    Started 23 Sep 2026 10:15:55 (13 days ago), resolved 1 Oct 2026 22:49:12 (5 days ago)
    Major Incident
    Resolved
    Registration
    Transfer

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.

    Here are some supplementary details :

    Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .SI domain names incident notification
    Started 1 Oct 2026 07:19:26 (6 days ago), resolved 2 Oct 2026 09:13:46 (4 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .SI domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 01/10/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .SI domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .RO domain names incident notification
    Started 1 Oct 2026 10:36:46 (5 days ago), resolved 6 Oct 2026 07:56:55 (13 hours ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .RO domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 01/10/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .RO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .RO domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .MG and .TL Domain Names Incident Notification
    Started 2 Oct 2026 12:49:24 (4 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.

    Please find the details of this incident below : Start time : 02/10/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .SI Domain Names incident notification
    Started 4 Oct 2026 11:46:10 (2 days ago), resolved 5 Oct 2026 18:52:20 (1 day ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .SI Domain Names. The root cause has been identified.

    Please find the details of this incident below : Start time : 04/10/2026 11:11 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .SI Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - Domains name incident notification on .PT and .COM.PT domains
    Started 5 Oct 2026 08:10:01 (2 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Transfer

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.

    Here are some supplementary details :

    Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    Restore
    Tue 29
    Wed 30
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    now
    [GLOBAL][Domains] - Domains name incident notification on .CH and .LI
    Started 7 Sep 2026 07:53:32 (30 days ago), resolved 30 Sep 2026 08:09:38 (7 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.

    Here are some supplementary details :

    Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .MS domain names incident notification
    Started 23 Sep 2026 11:50:35 (13 days ago), resolved 1 Oct 2026 08:08:44 (6 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .SI domain names incident notification
    Started 1 Oct 2026 07:19:26 (6 days ago), resolved 2 Oct 2026 09:13:46 (4 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .SI domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 01/10/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .SI domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .RO domain names incident notification
    Started 1 Oct 2026 10:36:46 (5 days ago), resolved 6 Oct 2026 07:56:55 (13 hours ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .RO domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 01/10/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .RO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .RO domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .MG and .TL Domain Names Incident Notification
    Started 2 Oct 2026 12:49:24 (4 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.

    Please find the details of this incident below : Start time : 02/10/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .SI Domain Names incident notification
    Started 4 Oct 2026 11:46:10 (2 days ago), resolved 5 Oct 2026 18:52:20 (1 day ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .SI Domain Names. The root cause has been identified.

    Please find the details of this incident below : Start time : 04/10/2026 11:11 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .SI Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    Delete
    Tue 29
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    [GLOBAL][Domains] - Domains name incident notification on .CH and .LI
    Started 7 Sep 2026 07:53:32 (30 days ago), resolved 30 Sep 2026 08:09:38 (7 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.

    Here are some supplementary details :

    Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .MS domain names incident notification
    Started 23 Sep 2026 11:50:35 (13 days ago), resolved 1 Oct 2026 08:08:44 (6 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .SI domain names incident notification
    Started 1 Oct 2026 07:19:26 (6 days ago), resolved 2 Oct 2026 09:13:46 (4 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .SI domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 01/10/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .SI domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .RO domain names incident notification
    Started 1 Oct 2026 10:36:46 (5 days ago), resolved 6 Oct 2026 07:56:55 (13 hours ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .RO domain names. The root cause has been identified.

    Please find the details of this incident below : Start time : 01/10/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .RO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .RO domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .MG and .TL Domain Names Incident Notification
    Started 2 Oct 2026 12:49:24 (4 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.

    Please find the details of this incident below : Start time : 02/10/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - .SI Domain Names incident notification
    Started 4 Oct 2026 11:46:10 (2 days ago), resolved 5 Oct 2026 18:52:20 (1 day ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an incident affecting our Domains offering for .SI Domain Names. The root cause has been identified.

    Please find the details of this incident below : Start time : 04/10/2026 11:11 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .SI Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .SI Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    Web Cloud Databases || CloudDB GRA

    Tue 29
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    eu005
    Tue 29
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    eu007
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    eu009
    Tue 29
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    eu008
    Tue 29
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    eu010
    Tue 29
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    eu011
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    eu012
    Tue 29
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    Web Cloud Databases || CloudDB BHS

    Tue 29
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    Thu 1
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    now
    ca001
    Tue 29
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    eu013
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    ca002
    Tue 29
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    Web Cloud Identity, Security & Operations || Key Management Service

    Tue 29
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    now
    AP-SOUTHEAST-SGP
    Tue 29
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    AP-SOUTHEAST-SYD
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    CA-EAST-BHS
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    CA-EAST-TOR
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    EU-CENTRAL-WAW
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    EU-SOUTH-MIL
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    now
    EU-WEST-ERI
    Tue 29
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    Web Cloud Internet Access || ADSL

    Tue 29
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    now
    EU-WEST-GRA
    Tue 29
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    Web Cloud Internet Access || Delivery

    Tue 29
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    now

    Web Cloud Internet Access || FTTH

    Tue 29
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    EU-WEST-LIM
    Tue 29
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    Web Cloud Internet Access || SDSL

    Tue 29
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    now
    EU-WEST-PAR
    Tue 29
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    EU-WEST-RBX
    Tue 29
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    now
    EU-WEST-SBG
    Tue 29
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    Web Cloud OverTheBox || OverTheBox

    Tue 29
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    Web Cloud Managed Hosting for WordPress || GRA

    Tue 29
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    eu-prd-001
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    Web Cloud VoIP || Carrier SIP

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    Access RBX
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    Access SBG
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    Web Cloud VoIP || Core Network

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    Spain
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    Web Cloud VoIP || Interconnect

    Tue 29
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    Web Cloud Migration Tools || OMM

    Tue 29
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    Germany
    Tue 29
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    Web Cloud Migration Tools || OSM

    Tue 29
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    France
    Tue 29
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    Belgium
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    United Kingdom
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    Switzerland
    Tue 29
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    Web Cloud VoIP || Services

    Tue 29
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    CCS
    Tue 29
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    Conferences
    Tue 29
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    CCS, IVR & Call Queues
    Tue 29
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    VXML
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    Fax
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    Billing
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    SMS
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    Provisioning
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    Web Cloud VoIP || SMS

    Tue 29
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    Web Cloud VoIP || Telephony

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    Access SBC
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    Fax
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    Media Gateways
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    Softcall
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    Voicemail
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    Web Cloud Web Hosting || Databases BHS

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    ca001
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    ca002
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    Web Cloud Web Hosting || Databases GRA

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    eu001
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    eu002
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    eu004
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    eu005
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    eu007
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    eu009
    Tue 29
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    eu010
    Tue 29
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    eu008
    Tue 29
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    eu011
    Tue 29
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    eu012
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    Cluster051
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    Web Cloud Web Hosting || Datacenter BHS

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    Cluster151
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    Cluster001
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    eu013
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    Redirect
    Tue 29
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    Web Cloud Web Hosting || Datacenter GRA

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    Cluster002
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    Cluster090
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    Cluster100
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    Cluster003
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    Cluster102
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    [GRA][Web Hosting] - Administrative tasks Cluster102 incident notification
    Started 3 Oct 2026 14:45:29 (3 days ago), resolved 3 Oct 2026 15:35:58 (3 days ago)
    Major Incident
    Resolved
    Cluster102

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster102.

    Here are some supplementary details :

    Start time : 03/10/2026 12:35 UTC Impacted Service(s) : Some administrative tasks, such as website updates and cron jobs... are temporarily unavailable. Customers Impact : Customers are temporarily unable to perform certain administrative tasks on their websites. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GRA][Web Hosting] - Administrative tasks Cluster102 incident notification
    Started 3 Oct 2026 15:37:49 (3 days ago), resolved 3 Oct 2026 18:08:04 (3 days ago)
    Major Incident
    Resolved
    Cluster102

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster102.

    Here are some supplementary details :

    Start time : 03/10/2026 15:36 UTC Impacted Service(s) : Some administrative tasks, such as website updates and cron jobs... are temporarily unavailable. Customers Impact : Customers are temporarily unable to perform certain administrative tasks on their websites. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    Cluster005
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    Cluster103
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    Cluster006
    Tue 29
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    Cluster007
    Tue 29
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    Cluster105
    Tue 29
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    Cluster010
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    Cluster106
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    Cluster012
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    Cluster110
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    Cluster013
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    Cluster111
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    Cluster112
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    Cluster014
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    Cluster114
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    Cluster017
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    Cluster115
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    Cluster020
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    Cluster021
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    Cluster117
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    Cluster120
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    Cluster022
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    Cluster023
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    Cluster121
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    Cluster025
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    Cluster123
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    [GRA][Web Hosting] - Cluster123 incident notification
    Started 30 Sep 2026 14:23:58 (6 days ago), resolved 30 Sep 2026 22:30:04 (6 days ago)
    Minor Incident
    Resolved
    Cluster123

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific cluster123.

    Here are some supplementary details :

    Start time : 30/09/2026 14:11 UTC Impacted Service(s) : Configuration changes submitted through the Hosting Manager on cluster123. Customers Impact : Customers may experience delays in the application of hosting configuration changes, including multisite settings, FTP user management, SSH user management, and other hosting-related settings. Existing websites and services remain operational. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GRA][Web Hosting] - Cluster123 admin host incident notification
    Started 4 Oct 2026 11:07:10 (2 days ago), resolved 4 Oct 2026 12:04:51 (2 days ago)
    Major Incident
    Resolved
    Cluster123

    We are currently experiencing an incident affecting our Web Hosting offering in the Cluster123. The root cause has been identified.

    Please find the details of this incident below : Start time : 04/10/2026 10:42 UTC Impacted Service(s) : The admin host of the Cluster123 is temporarily unreachable. Customers Impact : Customers are temporarily unable to perform some administrative tasks, such as website updates and cron job executions, on websites hosted on the Cluster123. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    Cluster124
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    Cluster026
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    Cluster027
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    Cluster126
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    Cluster028
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    Cluster127
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    Cluster128
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    Cluster029
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    Cluster129
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    Cluster030
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    Cluster022
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    Cluster031
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    Cluster130
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    Cluster131
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    Cluster033
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    Redirect
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    Cluster060
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    Cluster024
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    Cluster020
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    Web Cloud Web Hosting || SSL

    Tue 29
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    Cluster090
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    Sectigo
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    Let's Encrypt
    Tue 29
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    Web Cloud Web PaaS || GRA

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    GRA7
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    Web Cloud Internet Access || SDSL

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    Cluster090
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    Web Cloud Internet Access || ADSL

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    Web Cloud Internet Access || Delivery

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    Web Cloud Internet Access || FTTH

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    Web Cloud OverTheBox || OverTheBox

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    Web Cloud Web Access

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    Web Cloud Delivery

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    Web Cloud eu-prd-001

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    Stay ahead of Web Cloud outages
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