Web Cloud Status

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 20/05/2026 08:42 UTC End time : 23/07/2026 17:00 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our teams have taken security action on our infrastructure to fix the issue. Customers do not need to take any action. Ongoing Actions : We are still awaiting a cumulative patch from Microsoft that is expected to address these issues for a definitive fix. Here a link to follow more information : https://techcommunity.microsoft.com/blog/exchange/released-june-2026-exchange-server-security-updates/4524491 We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : We are currently awaiting a patch from Microsoft that is expected to address these issues. Ongoing Actions : The issue remains under review on their side, and we are actively following up to obtain further updates.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : At this time, we are still awaiting a fix from Microsoft. The issue remains under review on their side, and we are actively following up to obtain further updates. Ongoing Actions : The incident has been identified and the provider is mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation

Here are some supplementary details :

Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering for MX Plan has been resolved.

Start time : 29/07/2026 07:30 UTC End time : 29/07/2026 12:10 UTC Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer., which is causing temporary availability issue on some filerz services.

Here are some supplementary details :

Start time : 29/07/2026 07:30 UTC Impacted Service(s) : Some server in the filerz227 are unavailable. Customers Impact : Users cannot access in to their email addresses, may have difficulties to send or receive emails. Emails received during the incident will be stored and delivered after the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 20/05/2026 08:42 UTC End time : 23/07/2026 17:00 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our teams have taken security action on our infrastructure to fix the issue. Customers do not need to take any action. Ongoing Actions : We are still awaiting a cumulative patch from Microsoft that is expected to address these issues for a definitive fix. Here a link to follow more information : https://techcommunity.microsoft.com/blog/exchange/released-june-2026-exchange-server-security-updates/4524491 We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : We are currently awaiting a patch from Microsoft that is expected to address these issues. Ongoing Actions : The issue remains under review on their side, and we are actively following up to obtain further updates.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : At this time, we are still awaiting a fix from Microsoft. The issue remains under review on their side, and we are actively following up to obtain further updates. Ongoing Actions : The incident has been identified and the provider is mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation

Here are some supplementary details :

Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 20/05/2026 08:42 UTC End time : 23/07/2026 17:00 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our teams have taken security action on our infrastructure to fix the issue. Customers do not need to take any action. Ongoing Actions : We are still awaiting a cumulative patch from Microsoft that is expected to address these issues for a definitive fix. Here a link to follow more information : https://techcommunity.microsoft.com/blog/exchange/released-june-2026-exchange-server-security-updates/4524491 We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : We are currently awaiting a patch from Microsoft that is expected to address these issues. Ongoing Actions : The issue remains under review on their side, and we are actively following up to obtain further updates.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : At this time, we are still awaiting a fix from Microsoft. The issue remains under review on their side, and we are actively following up to obtain further updates. Ongoing Actions : The incident has been identified and the provider is mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation

Here are some supplementary details :

Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

Here are some supplementary details :

Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

Here are some supplementary details :

Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

Here are some supplementary details :

Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

Here are some supplementary details :

Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

Here are some supplementary details :

Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.