Web Cloud Status

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 16/09/2026 21:32 UTC End time : 16/09/2026 22:27 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

Here are some supplementary details :

Start time : 16/09/2026 21:32 UTC Impacted Service(s) : Some MX Plan mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to log in to their email addresses, whether via webmail or a heavy mail client. Also, customers cannot send or receive emails. Emails will be stored and delivered after the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 16/09/2026 21:32 UTC End time : 16/09/2026 22:27 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the GLOBAL region.

Here are some supplementary details :

Start time : 16/09/2026 21:32 UTC Impacted Service(s) : Some MX Plan mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to log in to their email addresses, whether via webmail or a heavy mail client. Also, customers cannot send or receive emails. Emails will be stored and delivered after the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .CO Domains offering has been resolved.

Start time : 02/09/2026 13:30 UTC End time : 16/09/2026 11:40 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer. Customers in the impacted zone are unable to perform some tasks on .CO domains.

Here are some supplementary details :

Start time : 02/09/2026 13:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.

Here are some supplementary details :

Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .MG and .TL Domains offering has been resolved.

Start time : 02/09/2026 11:50 UTC End time : 16/09/2026 11:40 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: Please find an update of this incident below :

Update: Operations on .TL domains have been fully restored since 14/09/2026 07:46 UTC. The incident continues to affect .MG domains.

Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) remain temporarily unavailable for .MG domains. Customers Impact : Customers are still temporarily unable to perform the specified operations on .MG domains. Ongoing Actions : Our teams remain mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .MG and .TL domains.

Here are some supplementary details :

Start time : 02/09/2026 11:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .CO Domains offering has been resolved.

Start time : 02/09/2026 13:30 UTC End time : 16/09/2026 11:40 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer. Customers in the impacted zone are unable to perform some tasks on .CO domains.

Here are some supplementary details :

Start time : 02/09/2026 13:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.

Here are some supplementary details :

Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .MG and .TL Domains offering has been resolved.

Start time : 02/09/2026 11:50 UTC End time : 16/09/2026 11:40 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: Please find an update of this incident below :

Update: Operations on .TL domains have been fully restored since 14/09/2026 07:46 UTC. The incident continues to affect .MG domains.

Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) remain temporarily unavailable for .MG domains. Customers Impact : Customers are still temporarily unable to perform the specified operations on .MG domains. Ongoing Actions : Our teams remain mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .MG and .TL domains.

Here are some supplementary details :

Start time : 02/09/2026 11:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .CO Domains offering has been resolved.

Start time : 02/09/2026 13:30 UTC End time : 16/09/2026 11:40 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer. Customers in the impacted zone are unable to perform some tasks on .CO domains.

Here are some supplementary details :

Start time : 02/09/2026 13:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.

Here are some supplementary details :

Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .MG and .TL Domains offering has been resolved.

Start time : 02/09/2026 11:50 UTC End time : 16/09/2026 11:40 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: Please find an update of this incident below :

Update: Operations on .TL domains have been fully restored since 14/09/2026 07:46 UTC. The incident continues to affect .MG domains.

Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) remain temporarily unavailable for .MG domains. Customers Impact : Customers are still temporarily unable to perform the specified operations on .MG domains. Ongoing Actions : Our teams remain mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .MG and .TL domains.

Here are some supplementary details :

Start time : 02/09/2026 11:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .CO Domains offering has been resolved.

Start time : 02/09/2026 13:30 UTC End time : 16/09/2026 11:40 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer. Customers in the impacted zone are unable to perform some tasks on .CO domains.

Here are some supplementary details :

Start time : 02/09/2026 13:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.

Here are some supplementary details :

Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .MG and .TL Domains offering has been resolved.

Start time : 02/09/2026 11:50 UTC End time : 16/09/2026 11:40 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: Please find an update of this incident below :

Update: Operations on .TL domains have been fully restored since 14/09/2026 07:46 UTC. The incident continues to affect .MG domains.

Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) remain temporarily unavailable for .MG domains. Customers Impact : Customers are still temporarily unable to perform the specified operations on .MG domains. Ongoing Actions : Our teams remain mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .MG and .TL domains.

Here are some supplementary details :

Start time : 02/09/2026 11:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .CO Domains offering has been resolved.

Start time : 02/09/2026 13:30 UTC End time : 16/09/2026 11:40 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer. Customers in the impacted zone are unable to perform some tasks on .CO domains.

Here are some supplementary details :

Start time : 02/09/2026 13:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.

Here are some supplementary details :

Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our .MG and .TL Domains offering has been resolved.

Start time : 02/09/2026 11:50 UTC End time : 16/09/2026 11:40 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: Please find an update of this incident below :

Update: Operations on .TL domains have been fully restored since 14/09/2026 07:46 UTC. The incident continues to affect .MG domains.

Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) remain temporarily unavailable for .MG domains. Customers Impact : Customers are still temporarily unable to perform the specified operations on .MG domains. Ongoing Actions : Our teams remain mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .MG and .TL domains.

Here are some supplementary details :

Start time : 02/09/2026 11:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: Since 16:45 UTC, the actions taken have improved the situation and restored all services. Monitoring remains active to ensure long-term stability.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our KMS offer in WAW1 Here are some supplementary details :

Start time : 22/09/2026 13:07 UTC Impacted Service(s) : KMS services are temporarily degraded in WAW1 Customers Impact : Access to the KMS services has a high latency and error rate. Root Cause : https://network.status-ovhcloud.com/incidents/jy9dbvzlrzyw Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our VoIP offering has been resolved.

Start time : 22/09/2026 13:46 UTC End time : 22/09/2026 14:57 UTC Root Cause : This incident was caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an event affecting our VoIP offer.

List of concerned cores: -C5A -C5B -C5C -C5D

Start time : 22/09/2026 13:46 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our provider has given a new ETA of 28/09/2026. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our VoIP offering.

Please find the details of this incident below : Start time : 13/09/2026 20:00 UTC Impacted Service(s) : Call routing is affected due to a wrong file received from a third-party operator on the APNF side. Customers Impact : Customers may experience call routing failures or misrouted calls for numbers affected. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are working with the relevant parties to restore normal call routing as quickly as possible. The expected resolution date is 21/09/2026.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.