Web Cloud Status

Resolved: We would like to inform you that the incident on MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 17/04/2025 01:35 UTC End time : 17/04/2025 02:41 UTC Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer on the specific region. Here are some supplementary details : Start time : 17/04/2025 01:35 UTC Impacted Service(s) : Mx Plan offer Customers Impact : Customers may not be unable to access and use their services , or they may face latencies in GRA, . Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX plan service on Filerz14. has now been resolved.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC End time : 21/04/2025 22:23 UTC Root Cause : This incident was caused by a malfunction on a hardware.

We thank you for your understanding and patience throughout this incident.

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our technical team has identified the cause of the incident and is currently working on resolving it. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues in the MX plan service on Filerz14.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC Impacted Service(s) : The MX Plan service is temporarily unavailable on Filerz14. Customers Impact : Customers are currently unable to access their mailboxes on filerz14. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an event affecting our Web hosting offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 17/04/2025 01:35 UTC End time : 17/04/2025 02:41 UTC Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer on the specific region. Here are some supplementary details : Start time : 17/04/2025 01:35 UTC Impacted Service(s) : Mx Plan offer Customers Impact : Customers may not be unable to access and use their services , or they may face latencies in GRA, . Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX plan service on Filerz14. has now been resolved.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC End time : 21/04/2025 22:23 UTC Root Cause : This incident was caused by a malfunction on a hardware.

We thank you for your understanding and patience throughout this incident.

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our technical team has identified the cause of the incident and is currently working on resolving it. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues in the MX plan service on Filerz14.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC Impacted Service(s) : The MX Plan service is temporarily unavailable on Filerz14. Customers Impact : Customers are currently unable to access their mailboxes on filerz14. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an event affecting our Web hosting offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 17/04/2025 01:35 UTC End time : 17/04/2025 02:41 UTC Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer on the specific region. Here are some supplementary details : Start time : 17/04/2025 01:35 UTC Impacted Service(s) : Mx Plan offer Customers Impact : Customers may not be unable to access and use their services , or they may face latencies in GRA, . Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX plan service on Filerz14. has now been resolved.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC End time : 21/04/2025 22:23 UTC Root Cause : This incident was caused by a malfunction on a hardware.

We thank you for your understanding and patience throughout this incident.

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our technical team has identified the cause of the incident and is currently working on resolving it. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues in the MX plan service on Filerz14.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC Impacted Service(s) : The MX Plan service is temporarily unavailable on Filerz14. Customers Impact : Customers are currently unable to access their mailboxes on filerz14. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an event affecting our Web hosting offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 17/04/2025 01:35 UTC End time : 17/04/2025 02:41 UTC Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer on the specific region. Here are some supplementary details : Start time : 17/04/2025 01:35 UTC Impacted Service(s) : Mx Plan offer Customers Impact : Customers may not be unable to access and use their services , or they may face latencies in GRA, . Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX plan service on Filerz14. has now been resolved.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC End time : 21/04/2025 22:23 UTC Root Cause : This incident was caused by a malfunction on a hardware.

We thank you for your understanding and patience throughout this incident.

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our technical team has identified the cause of the incident and is currently working on resolving it. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues in the MX plan service on Filerz14.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC Impacted Service(s) : The MX Plan service is temporarily unavailable on Filerz14. Customers Impact : Customers are currently unable to access their mailboxes on filerz14. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an event affecting our Web hosting offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 17/04/2025 01:35 UTC End time : 17/04/2025 02:41 UTC Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer on the specific region. Here are some supplementary details : Start time : 17/04/2025 01:35 UTC Impacted Service(s) : Mx Plan offer Customers Impact : Customers may not be unable to access and use their services , or they may face latencies in GRA, . Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX plan service on Filerz14. has now been resolved.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC End time : 21/04/2025 22:23 UTC Root Cause : This incident was caused by a malfunction on a hardware.

We thank you for your understanding and patience throughout this incident.

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our technical team has identified the cause of the incident and is currently working on resolving it. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues in the MX plan service on Filerz14.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC Impacted Service(s) : The MX Plan service is temporarily unavailable on Filerz14. Customers Impact : Customers are currently unable to access their mailboxes on filerz14. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an event affecting our Web hosting offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 17/04/2025 01:35 UTC End time : 17/04/2025 02:41 UTC Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer on the specific region. Here are some supplementary details : Start time : 17/04/2025 01:35 UTC Impacted Service(s) : Mx Plan offer Customers Impact : Customers may not be unable to access and use their services , or they may face latencies in GRA, . Root Cause : This incident is caused by https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX plan service on Filerz14. has now been resolved.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC End time : 21/04/2025 22:23 UTC Root Cause : This incident was caused by a malfunction on a hardware.

We thank you for your understanding and patience throughout this incident.

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our technical team has identified the cause of the incident and is currently working on resolving it. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues in the MX plan service on Filerz14.

Here is detail for this incident : Start time : 21/04/2025 19:21 UTC Impacted Service(s) : The MX Plan service is temporarily unavailable on Filerz14. Customers Impact : Customers are currently unable to access their mailboxes on filerz14. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an event affecting our Web hosting offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our Zimbra offer has now been resolved.

Here is detail for this incident : Start time : 19/04/2025 06:16 UTC End time : 19/04/2025 10:25 UTC Root Cause : This incident was caused by : https://network.status-ovhcloud.com/incidents/pdpxd8hw9fkr

We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our Zimbra offer.

Here is detail for this incident : Start time : 19/04/2025 06:16 UTC Impacted Service(s) : Some customers are temporarily unable to access their mailboxes. Root Cause : This incident is caused by : https://network.status-ovhcloud.com/incidents/pdpxd8hw9fkr Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are continuing to work on a fix for this issue.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our technical teams are still working with our provider to solve the incident. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have determined the origin of the incident affecting our Domains offer.

Here are some supplementary details : Start time : 24/03/2025 10:00 UTC Impacted Services : .hr domains are not currently available for registration or transfer. Customers Impact : Customer with a .hr domains name are unable to perform some tasks. Root Cause : This incident was caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologise for any inconvenience caused and appreciate your understanding.

Investigating: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties.

Please find the details: Start time : 24/03/2025 10:00 UTC Service impact : Customer with a .hr domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

Identified: We are continuing to work on a fix for this issue.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our technical teams are still working with our provider to solve the incident. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have determined the origin of the incident affecting our Domains offer.

Here are some supplementary details : Start time : 24/03/2025 10:00 UTC Impacted Services : .hr domains are not currently available for registration or transfer. Customers Impact : Customer with a .hr domains name are unable to perform some tasks. Root Cause : This incident was caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologise for any inconvenience caused and appreciate your understanding.

Investigating: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties.

Please find the details: Start time : 24/03/2025 10:00 UTC Service impact : Customer with a .hr domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

Investigating: We would like to inform you that there has been an incident on VoIP Services and it has been resolved.

Here is detail for this incident : Start time : 17/03/2025 09:00 UTC End time : 17/03/2025 15:43 UTC Customers Impact : We apologise if you've experienced issues while making calls. There was a temporary malfunction with our call queues. Depending on the settings, calls were either transferred incorrectly or disconnected. Root Cause : This incident was caused by a maintenance operation that were in progress.

We thank you for your understanding and patience throughout this incident.

Resolved: We would like to inform you that the incident on our Managed Services offer, have been resolved Start Time : 17/04/2025 09:45 UTC End Time : 17/04/2025 13:02UTC Related incident : https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn

We thank you for your understanding and patience throughout this incident

Monitoring: We are continuing to monitor for any further issues. The service is operational again.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to work on a fix for this issue.

Identified: We are currently experiencing an incident affecting our Softcall product.

Here is detail for this incident : Start time : 17/04/2025 01:34 UTC Impacted Service(s) : A significant part of Softcall is unreachable. Customers Impact : Some customers cannot use their service. Related incident : https://network.status-ovhcloud.com/incidents/wqq5qxpcsszn Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an event affecting our Managed Services offer.

Start time : 17/04/2025 09:45 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.