
Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Minor Service Outage
Mailbox Access
Web Cloud Domains || Domains Name
Registration
Renew
Transfer
Restore
Delete
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Active Incidents
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We had an incident on our Web Hosting offer on Cluster126 - Filerz215 which has now been resolved.
Here are some supplementary details :
Start time : 10/04/2026 09:45 UTC End time : 10/04/2026 13:30 UTC Impacted Service(s) : Filerz215 was facing some disturbances on Web Hosting Cluster126. Customers Impact : Customers were temporarily unable to access their websites during the disturbances that lasted a few minutes. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
We would like to inform you that we had an incident on the Cluster106. This incident has now been resolved.
Here are some supplementary details : Start time : 09/04/2026 13:03 UTC End time : 09/04/2026 13:10 UTC Impacted Service(s) : Cluster106 was temporarily unavailable. Customers Impact : Customers were temporarily unable to access their services hosted on Cluster106. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
We are currently investigating an incident affecting our Collaborative solutions offering, which is causing a global temporary availability issue.
Here are some supplementary details :
Start time : 09/04/2026 05:30 UTC Impacted Service(s) : MX Plan mailbox is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their mailbox. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Internet Access offering, which is causing temporary availability issue
Here are some supplementary details :
Start time : 07/04/2026 08:00 UTC Impacted Service(s) : Connectivity of FTTH access is temporarily unavailable. It is recommended not to restart your modem. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Delivery email
Mail Flow
Operations
Web Cloud Collaborative solutions || Hosted Exchange
Redirection
Mailbox Access
Mail Flow
Delivery
Operations
Web Cloud Collaborative solutions || MX Plan
Reception
Trusted Exchange
Delivery email
Reception
Delivery email
Mailbox Access
We are currently investigating an incident affecting our Collaborative solutions offering, which is causing a global temporary availability issue.
Here are some supplementary details :
Start time : 09/04/2026 05:30 UTC Impacted Service(s) : MX Plan mailbox is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their mailbox. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Redirection
Webmail
Delivery
Delivery
Web Cloud Collaborative solutions || Office
Operations
Web Cloud Collaborative solutions || OVH Mail Migrator
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Web Cloud Collaborative solutions || Sharepoint
Mailbox Access
Mail Flow
Reception
Operations
Web Cloud Collaborative solutions || Zimbra
Delivery email
Web Access
Delivery email
Web Cloud DNS || DNS Anycast
RBX
Webmail
GRA
Delivery
SBG
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Renew
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Restore
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Delete
We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.
Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu005
eu007
eu008
eu009
eu010
eu011
eu012
eu013
Web Cloud Databases || CloudDB BHS
ca001
ca002
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
Web Cloud Internet Access || ADSL
Web Cloud Internet Access || Delivery
EU-SOUTH-MIL
EU-WEST-ERI
Web Cloud Internet Access || FTTH
Web Cloud Internet Access || SDSL
EU-WEST-GRA
EU-WEST-LIM
Web Cloud OverTheBox || OverTheBox
EU-WEST-PAR
EU-WEST-RBX
EU-WEST-SBG
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Web Cloud VoIP || Interconnect
Spain
Web Cloud Migration Tools || OMM
France
Web Cloud Migration Tools || OSM
Germany
Belgium
United Kingdom
Switzerland
Web Cloud VoIP || Services
Conferences
CCS
CCS, IVR & Call Queues
VXML
Fax
Billing
Provisioning
SMS
Web Cloud VoIP || SMS
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu009
eu008
eu010
eu011
eu012
Web Cloud Web Hosting || Datacenter BHS
Cluster051
Cluster151
eu013
Cluster001
Redirect
Cluster002
Cluster003
Web Cloud Web Hosting || Datacenter GRA
Cluster100
Cluster005
Cluster006
Cluster102
Cluster007
Cluster103
Cluster105
Cluster010
Cluster011
Cluster106
We would like to inform you that we had an incident on the Cluster106. This incident has now been resolved.
Here are some supplementary details : Start time : 09/04/2026 13:03 UTC End time : 09/04/2026 13:10 UTC Impacted Service(s) : Cluster106 was temporarily unavailable. Customers Impact : Customers were temporarily unable to access their services hosted on Cluster106. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Cluster012
Cluster107
Cluster013
Cluster110
Cluster111
Cluster014
Cluster015
Cluster112
Cluster113
Cluster017
Cluster114
Cluster020
Cluster021
Cluster115
Cluster022
Cluster117
Cluster023
Cluster120
Cluster024
Cluster025
Cluster121
Cluster123
Cluster026
Cluster027
Cluster124
Cluster028
Cluster127
Cluster029
Cluster128
Cluster030
Cluster129
Cluster022
Cluster031
Cluster130
Cluster131
Redirect
Cluster033
Cluster060
Cluster020
Cluster090
Cluster126
We had an incident on our Web Hosting offer on Cluster126 - Filerz215 which has now been resolved.
Here are some supplementary details :
Start time : 10/04/2026 09:45 UTC End time : 10/04/2026 13:30 UTC Impacted Service(s) : Filerz215 was facing some disturbances on Web Hosting Cluster126. Customers Impact : Customers were temporarily unable to access their websites during the disturbances that lasted a few minutes. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Web Cloud Web Hosting || SSL
Sectigo
Let's Encrypt
Web Cloud Web PaaS || GRA
Cluster090
GRA7
Web Cloud Internet Access || SDSL
Web Cloud Internet Access || ADSL
Web Cloud Internet Access || Delivery
Web Cloud Internet Access || FTTH
We are currently investigating an incident affecting our Internet Access offering, which is causing temporary availability issue
Here are some supplementary details :
Start time : 07/04/2026 08:00 UTC Impacted Service(s) : Connectivity of FTTH access is temporarily unavailable. It is recommended not to restart your modem. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.