
Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Operational
Reception
Delivery email
Mailbox Access
Webmail
Registration
Renew
Transfer
Active Incidents
No active incidents
Recently Resolved Incidents
We had an incident on our Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 06/02/2026 08:09 UTC End time : 06/02/2026 08:49 UTC Impacted Service(s) : The MX Plan service was temporarily unavailable on Filez1817. Customers Impact : Customers using MX Plan were unable to log in to email (webmail or client) and could not send or receive messages. Root Cause : This incident was caused by an electrical equipment issue. Messages received during the window were queued for delivery after resolution.
We thank you for your understanding and patience throughout this incident.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz2186 - Cluster100.
Here are some supplementary details :
Start time : 07/01/2026 10:30 UTC Impacted Service(s) : File server 2186 is experiencing latency on Web Hosting Cluster 100. Customers Impact : Customers using filer servers 2186 on Cluster100 are temporarily experiencing latency when accessing their hosted websites. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here is detail for this incident : Start time : 02/02/2026 09:35 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We are currently experiencing an event affecting our Web Hosting offer on the Cluster121/filerz990.
Start time : 02/02/2026 10:20 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an event affecting our Web Hosting offer in the Cluster127/Filerz363..
Start time : 02/02/2026 08:10 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Mail Flow
Delivery email
Operations
Web Cloud Collaborative solutions || Hosted Exchange
Redirection
Mailbox Access
Delivery
Mail Flow
Operations
Web Cloud Collaborative solutions || MX Plan
Trusted Exchange
Reception
Reception
We had an incident on our Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 06/02/2026 08:09 UTC End time : 06/02/2026 08:49 UTC Impacted Service(s) : The MX Plan service was temporarily unavailable on Filez1817. Customers Impact : Customers using MX Plan were unable to log in to email (webmail or client) and could not send or receive messages. Root Cause : This incident was caused by an electrical equipment issue. Messages received during the window were queued for delivery after resolution.
We thank you for your understanding and patience throughout this incident.
Delivery email
Delivery email
We had an incident on our Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 06/02/2026 08:09 UTC End time : 06/02/2026 08:49 UTC Impacted Service(s) : The MX Plan service was temporarily unavailable on Filez1817. Customers Impact : Customers using MX Plan were unable to log in to email (webmail or client) and could not send or receive messages. Root Cause : This incident was caused by an electrical equipment issue. Messages received during the window were queued for delivery after resolution.
We thank you for your understanding and patience throughout this incident.
Mailbox Access
We had an incident on our Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 06/02/2026 08:09 UTC End time : 06/02/2026 08:49 UTC Impacted Service(s) : The MX Plan service was temporarily unavailable on Filez1817. Customers Impact : Customers using MX Plan were unable to log in to email (webmail or client) and could not send or receive messages. Root Cause : This incident was caused by an electrical equipment issue. Messages received during the window were queued for delivery after resolution.
We thank you for your understanding and patience throughout this incident.
Redirection
Webmail
We had an incident on our Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 06/02/2026 08:09 UTC End time : 06/02/2026 08:49 UTC Impacted Service(s) : The MX Plan service was temporarily unavailable on Filez1817. Customers Impact : Customers using MX Plan were unable to log in to email (webmail or client) and could not send or receive messages. Root Cause : This incident was caused by an electrical equipment issue. Messages received during the window were queued for delivery after resolution.
We thank you for your understanding and patience throughout this incident.
Delivery
Delivery
Web Cloud Collaborative solutions || Office
Operations
Web Cloud Collaborative solutions || OVH Mail Migrator
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Web Cloud Collaborative solutions || Sharepoint
Mail Flow
Operations
Reception
Delivery email
Web Cloud Collaborative solutions || Zimbra
Web Access
Web Cloud DNS || DNS Anycast
RBX
GRA
Webmail
Delivery
SBG
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here is detail for this incident : Start time : 02/02/2026 09:35 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Renew
We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here is detail for this incident : Start time : 02/02/2026 09:35 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Transfer
We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here is detail for this incident : Start time : 02/02/2026 09:35 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Restore
We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here is detail for this incident : Start time : 02/02/2026 09:35 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Delete
We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here is detail for this incident : Start time : 02/02/2026 09:35 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Web Cloud Databases || CloudDB GRA
eu005
eu007
eu008
eu009
eu010
eu011
eu012
Web Cloud Databases || CloudDB BHS
eu013
ca001
ca002
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
Web Cloud Internet Access || ADSL
EU-SOUTH-MIL
EU-WEST-ERI
Web Cloud Internet Access || Delivery
EU-WEST-GRA
Web Cloud Internet Access || FTTH
Web Cloud Internet Access || SDSL
EU-WEST-LIM
EU-WEST-PAR
Web Cloud OverTheBox || OverTheBox
EU-WEST-RBX
EU-WEST-SBG
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Web Cloud VoIP || Interconnect
Web Cloud Migration Tools || OMM
Spain
France
Web Cloud Migration Tools || OSM
Germany
Belgium
United Kingdom
Switzerland
Web Cloud VoIP || Services
Conferences
CCS
CCS, IVR & Call Queues
VXML
Billing
Provisioning
Fax
Web Cloud VoIP || SMS
SMS
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu009
eu010
eu011
eu008
eu012
Web Cloud Web Hosting || Datacenter BHS
Cluster051
Cluster151
Cluster001
Redirect
eu013
Web Cloud Web Hosting || Datacenter GRA
Cluster002
Cluster100
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz2186 - Cluster100.
Here are some supplementary details :
Start time : 07/01/2026 10:30 UTC Impacted Service(s) : File server 2186 is experiencing latency on Web Hosting Cluster 100. Customers Impact : Customers using filer servers 2186 on Cluster100 are temporarily experiencing latency when accessing their hosted websites. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster003
Cluster102
Cluster005
Cluster103
Cluster006
Cluster105
Cluster007
Cluster106
Cluster010
Cluster011
Cluster107
Cluster012
Cluster110
Cluster013
Cluster111
Cluster112
Cluster014
Cluster113
Cluster015
Cluster017
Cluster114
Cluster020
Cluster115
Cluster021
Cluster117
Cluster023
Cluster022
Cluster120
Cluster121
We are currently experiencing an event affecting our Web Hosting offer on the Cluster121/filerz990.
Start time : 02/02/2026 10:20 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster024
Cluster025
Cluster123
Cluster124
Cluster026
Cluster127
We are currently experiencing an event affecting our Web Hosting offer in the Cluster127/Filerz363..
Start time : 02/02/2026 08:10 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.