Web Cloud Status

Web Cloud Status

Real-time updates of Web Cloud issues and outages

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Web Cloud status is Minor Service Outage

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Web Cloud Domains || Domains Name

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Registration
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Renew
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Transfer
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Restore
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Delete
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Softcall
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

[GLOBAL][VoIP] - Softcall incident notification
Started 4 Aug 2026 14:14:36 (2 days ago), still ongoing
Major Incident
Identified
Softcall

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VoIP offer on the specific global region.

Here are some supplementary details :

Start time : 16/07/2026 10:00 UTC Impacted Service(s) : Calls made via Softcall may not go through. Customers Impact : Customers trying to call via Softcall may not get through. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

[GLOBAL][Domains] - Domains Name Incident Notification on .CO
Started 3 Aug 2026 15:21:46 (3 days ago), still ongoing
Major Incident
Identified
Registration
Renew
Transfer
Restore
Delete

We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .CO Domains offer, customers in the impacted zone are unable to perform some tasks on .CO domains.

Here are some supplementary details :

Start time : 03/08/2026 14:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

[GRA][Web Hosting] - Cluster121 Incident Notification
Started 31 Jul 2026 10:42:20 (7 days ago), still ongoing
Minor Incident
Monitoring
Cluster121

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.

Here are some supplementary details :

Start time : 31/07/2026 06:00 UTC Impacted Service(s) : Increased latency has been observed when displaying logs and domain statistics in Cluster121. Customers Impact : Customers are temporarily experiencing slowness when accessing their website statistics in Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Recently Resolved Incidents

[GRA2][Web Hosting] - Cluster113 Incident Notification
Started 6 Aug 2026 13:47:24 (10 hours ago), resolved 6 Aug 2026 13:47:24 (10 hours ago)
Incident without Impact
Resolved
Cluster113

We had an incident on our Web Hosting offer which has now been resolved.

Here are some supplementary details :

Start time : 06/08/2026 13:00 UTC End time : 06/08/2026 13:15 UTC Impacted Service(s) : Cluster113 was temporarily unavailable. Customers Impact : Customers were temporarily unable to access their websites located in the specified cluster. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

[GLOBAL][Domains] - Domains Name Incident Notification on .HT
Started 5 Aug 2026 08:41:41 (2 days ago), resolved 5 Aug 2026 13:18:50 (1 day ago)
Major Incident
Resolved
Registration
Renew
Transfer
Restore
Delete

We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT Domains.

Here are some supplementary details :

Start time : 05/08/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT Domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT Domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates
[GRA][Web Hosting] - Cluster 120 Filerz40 - Cluster123 Filerz1007 incident notification
Started 2 Aug 2026 05:52:50 (5 days ago), resolved 2 Aug 2026 06:03:28 (5 days ago)
Major Incident
Resolved
Cluster120
Cluster123

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the GRA region.

Here are some supplementary details :

Start time : 02/08/2026 05:37 UTC Impacted Service(s) : The filerz1007 and filerz40 is unreachable on Web Hosting cluster123 and cluster120 Customers Impact : Customers are temporarily unable to access and use their websites hosted on filerz1007 and filerz40 cluster123 and cluster120. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates
[GLOBAL][Domains] - Domains Name incident notification on .KI
Started 7 Jul 2026 09:21:26 (1 month ago), resolved 31 Jul 2026 09:17:41 (7 days ago)
Major Incident
Resolved
Registration
Renew
Transfer
Restore
Delete

We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

Here are some supplementary details :

Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud Outage Survival Guide

A step-by-step guide to help you survive a Web Cloud outage
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    Web Cloud Components

    Web Cloud Status

    Web Cloud

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    Web Cloud CDN || CDN Hosting

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    BHS
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    Web Cloud Collaborative solutions || EmailPro

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    Delivery email
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    Mail Flow
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    Web Cloud Collaborative solutions || Hosted Exchange

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    Redirection
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    Web Cloud Collaborative solutions || MX Plan

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    Redirection
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    Web Cloud Collaborative solutions || Office

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    Web Cloud Collaborative solutions || OVH Mail Migrator

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    Web Cloud Collaborative solutions || Private Exchange

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    Web Cloud Collaborative solutions || Trusted Exchange

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    Web Cloud Collaborative solutions || Zimbra

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    Web Cloud DNS || DNS Anycast

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    SYD
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    Web Cloud DNS || DNS Hosting

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    dns113
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    dns-tn
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    dns10-ca
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    Web Cloud Domains || Domains Name

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    Registration
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    [GLOBAL][Domains] - Domains Name incident notification on .KI
    Started 7 Jul 2026 09:21:26 (1 month ago), resolved 31 Jul 2026 09:17:41 (7 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

    Here are some supplementary details :

    Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    [GLOBAL][Domains] - Domains Name Incident Notification on .CO
    Started 3 Aug 2026 15:21:46 (3 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .CO Domains offer, customers in the impacted zone are unable to perform some tasks on .CO domains.

    Here are some supplementary details :

    Start time : 03/08/2026 14:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - Domains Name Incident Notification on .HT
    Started 5 Aug 2026 08:41:41 (2 days ago), resolved 5 Aug 2026 13:18:50 (1 day ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT Domains.

    Here are some supplementary details :

    Start time : 05/08/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT Domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT Domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    Renew
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    [GLOBAL][Domains] - Domains Name incident notification on .KI
    Started 7 Jul 2026 09:21:26 (1 month ago), resolved 31 Jul 2026 09:17:41 (7 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

    Here are some supplementary details :

    Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    [GLOBAL][Domains] - Domains Name Incident Notification on .CO
    Started 3 Aug 2026 15:21:46 (3 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .CO Domains offer, customers in the impacted zone are unable to perform some tasks on .CO domains.

    Here are some supplementary details :

    Start time : 03/08/2026 14:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - Domains Name Incident Notification on .HT
    Started 5 Aug 2026 08:41:41 (2 days ago), resolved 5 Aug 2026 13:18:50 (1 day ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT Domains.

    Here are some supplementary details :

    Start time : 05/08/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT Domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT Domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    Transfer
    Thu 30
    Fri 31
    Sat 1
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    Mon 3
    Tue 4
    Wed 5
    now
    [GLOBAL][Domains] - Domains Name incident notification on .KI
    Started 7 Jul 2026 09:21:26 (1 month ago), resolved 31 Jul 2026 09:17:41 (7 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

    Here are some supplementary details :

    Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    [GLOBAL][Domains] - Domains Name Incident Notification on .CO
    Started 3 Aug 2026 15:21:46 (3 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .CO Domains offer, customers in the impacted zone are unable to perform some tasks on .CO domains.

    Here are some supplementary details :

    Start time : 03/08/2026 14:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - Domains Name Incident Notification on .HT
    Started 5 Aug 2026 08:41:41 (2 days ago), resolved 5 Aug 2026 13:18:50 (1 day ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT Domains.

    Here are some supplementary details :

    Start time : 05/08/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT Domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT Domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    Restore
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    Wed 5
    now
    [GLOBAL][Domains] - Domains Name incident notification on .KI
    Started 7 Jul 2026 09:21:26 (1 month ago), resolved 31 Jul 2026 09:17:41 (7 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

    Here are some supplementary details :

    Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    [GLOBAL][Domains] - Domains Name Incident Notification on .CO
    Started 3 Aug 2026 15:21:46 (3 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .CO Domains offer, customers in the impacted zone are unable to perform some tasks on .CO domains.

    Here are some supplementary details :

    Start time : 03/08/2026 14:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - Domains Name Incident Notification on .HT
    Started 5 Aug 2026 08:41:41 (2 days ago), resolved 5 Aug 2026 13:18:50 (1 day ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT Domains.

    Here are some supplementary details :

    Start time : 05/08/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT Domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT Domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    Delete
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    Wed 5
    now
    [GLOBAL][Domains] - Domains Name incident notification on .KI
    Started 7 Jul 2026 09:21:26 (1 month ago), resolved 31 Jul 2026 09:17:41 (7 days ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.

    Here are some supplementary details :

    Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    [GLOBAL][Domains] - Domains Name Incident Notification on .CO
    Started 3 Aug 2026 15:21:46 (3 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .CO Domains offer, customers in the impacted zone are unable to perform some tasks on .CO domains.

    Here are some supplementary details :

    Start time : 03/08/2026 14:50 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    [GLOBAL][Domains] - Domains Name Incident Notification on .HT
    Started 5 Aug 2026 08:41:41 (2 days ago), resolved 5 Aug 2026 13:18:50 (1 day ago)
    Major Incident
    Resolved
    Registration
    Renew
    Transfer
    Restore
    Delete

    We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT Domains.

    Here are some supplementary details :

    Start time : 05/08/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT Domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT Domains. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    See all updates

    Web Cloud Databases || CloudDB GRA

    Thu 30
    Fri 31
    Sat 1
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    now
    eu005
    Thu 30
    Fri 31
    Sat 1
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    now
    eu007
    Thu 30
    Fri 31
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    eu009
    Thu 30
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    eu010
    Thu 30
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    eu008
    Thu 30
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    eu011
    Thu 30
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    eu012
    Thu 30
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    Web Cloud Databases || CloudDB BHS

    Thu 30
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    Sat 1
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    now
    ca001
    Thu 30
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    eu013
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    ca002
    Thu 30
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    now

    Web Cloud Identity, Security & Operations || Key Management Service

    Thu 30
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    now
    AP-SOUTHEAST-SGP
    Thu 30
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    now
    AP-SOUTHEAST-SYD
    Thu 30
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    Wed 5
    now
    CA-EAST-BHS
    Thu 30
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    now
    CA-EAST-TOR
    Thu 30
    Fri 31
    Sat 1
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    Wed 5
    now
    EU-CENTRAL-WAW
    Thu 30
    Fri 31
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    Wed 5
    now
    EU-SOUTH-MIL
    Thu 30
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    Wed 5
    now
    EU-WEST-ERI
    Thu 30
    Fri 31
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    now

    Web Cloud Internet Access || ADSL

    Thu 30
    Fri 31
    Sat 1
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    Wed 5
    now
    EU-WEST-GRA
    Thu 30
    Fri 31
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    now

    Web Cloud Internet Access || Delivery

    Thu 30
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    now

    Web Cloud Internet Access || FTTH

    Thu 30
    Fri 31
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    now
    EU-WEST-LIM
    Thu 30
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    Web Cloud Internet Access || SDSL

    Thu 30
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    now
    EU-WEST-PAR
    Thu 30
    Fri 31
    Sat 1
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    now
    EU-WEST-RBX
    Thu 30
    Fri 31
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    now

    Web Cloud OverTheBox || OverTheBox

    Thu 30
    Fri 31
    Sat 1
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    now
    EU-WEST-SBG
    Thu 30
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    now

    Web Cloud VoIP || Carrier SIP

    Thu 30
    Fri 31
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    Access RBX
    Thu 30
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    Access SBG
    Thu 30
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    Web Cloud VoIP || Core Network

    Thu 30
    Fri 31
    Sat 1
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    Wed 5
    now

    Web Cloud VoIP || Interconnect

    Thu 30
    Fri 31
    Sat 1
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    now
    France
    Thu 30
    Fri 31
    Sat 1
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    Web Cloud Migration Tools || OMM

    Thu 30
    Fri 31
    Sat 1
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    now
    Belgium
    Thu 30
    Fri 31
    Sat 1
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    now
    Spain
    Thu 30
    Fri 31
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    now
    United Kingdom
    Thu 30
    Fri 31
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    Web Cloud Migration Tools || OSM

    Thu 30
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    now
    Germany
    Thu 30
    Fri 31
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    now
    Switzerland
    Thu 30
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    now

    Web Cloud VoIP || Services

    Thu 30
    Fri 31
    Sat 1
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    Wed 5
    now
    Conferences
    Thu 30
    Fri 31
    Sat 1
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    now
    CCS, IVR & Call Queues
    Thu 30
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    now
    CCS
    Thu 30
    Fri 31
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    VXML
    Thu 30
    Fri 31
    Sat 1
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    now
    Billing
    Thu 30
    Fri 31
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    Wed 5
    now
    Provisioning
    Thu 30
    Fri 31
    Sat 1
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    Wed 5
    now

    Web Cloud VoIP || SMS

    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    Wed 5
    now
    Fax
    Thu 30
    Fri 31
    Sat 1
    Sun 2
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    Wed 5
    now
    SMS
    Thu 30
    Fri 31
    Sat 1
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    now

    Web Cloud VoIP || Telephony

    Thu 30
    Fri 31
    Sat 1
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    Mon 3
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    now
    Access SBC
    Thu 30
    Fri 31
    Sat 1
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    now
    Fax
    Thu 30
    Fri 31
    Sat 1
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    now
    Media Gateways
    Thu 30
    Fri 31
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    now
    Softcall
    Thu 30
    Fri 31
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    Wed 5
    now
    [GLOBAL][VoIP] - Softcall incident notification
    Started 4 Aug 2026 14:14:36 (2 days ago), still ongoing
    Major Incident
    Identified
    Softcall

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VoIP offer on the specific global region.

    Here are some supplementary details :

    Start time : 16/07/2026 10:00 UTC Impacted Service(s) : Calls made via Softcall may not go through. Customers Impact : Customers trying to call via Softcall may not get through. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    Voicemail
    Thu 30
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    now

    Web Cloud Web Hosting || Databases BHS

    Thu 30
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    ca001
    Thu 30
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    ca002
    Thu 30
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    Web Cloud Web Hosting || Databases GRA

    Thu 30
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    now
    eu001
    Thu 30
    Fri 31
    Sat 1
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    eu002
    Thu 30
    Fri 31
    Sat 1
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    eu004
    Thu 30
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    Sat 1
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    Wed 5
    now
    eu005
    Thu 30
    Fri 31
    Sat 1
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    now
    eu007
    Thu 30
    Fri 31
    Sat 1
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    Wed 5
    now
    eu009
    Thu 30
    Fri 31
    Sat 1
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    Mon 3
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    Wed 5
    now
    eu010
    Thu 30
    Fri 31
    Sat 1
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    Mon 3
    Tue 4
    Wed 5
    now
    eu011
    Thu 30
    Fri 31
    Sat 1
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    Mon 3
    Tue 4
    Wed 5
    now
    eu012
    Thu 30
    Fri 31
    Sat 1
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    Mon 3
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    Wed 5
    now
    eu008
    Thu 30
    Fri 31
    Sat 1
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    now

    Web Cloud Web Hosting || Datacenter BHS

    Thu 30
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    Cluster151
    Thu 30
    Fri 31
    Sat 1
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    Cluster051
    Thu 30
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    now
    Redirect
    Thu 30
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    now

    Web Cloud Web Hosting || Datacenter GRA

    Thu 30
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    now
    Cluster100
    Thu 30
    Fri 31
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    Cluster001
    Thu 30
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    now
    eu013
    Thu 30
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    now
    Cluster002
    Thu 30
    Fri 31
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    Cluster090
    Thu 30
    Fri 31
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    Cluster102
    Thu 30
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    Cluster103
    Thu 30
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    Cluster003
    Thu 30
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    Cluster105
    Thu 30
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    Cluster005
    Thu 30
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    now
    Cluster006
    Thu 30
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    Cluster106
    Thu 30
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    Cluster007
    Thu 30
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    now
    Cluster107
    Thu 30
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    now
    Cluster110
    Thu 30
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    Cluster010
    Thu 30
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    now
    Cluster011
    Thu 30
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    now
    Cluster111
    Thu 30
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    now
    Cluster012
    Thu 30
    Fri 31
    Sat 1
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    now
    Cluster112
    Thu 30
    Fri 31
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    Cluster113
    Thu 30
    Fri 31
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    [GRA2][Web Hosting] - Cluster113 Incident Notification
    Started 6 Aug 2026 13:47:24 (10 hours ago), resolved 6 Aug 2026 13:47:24 (10 hours ago)
    Incident without Impact
    Resolved
    Cluster113

    We had an incident on our Web Hosting offer which has now been resolved.

    Here are some supplementary details :

    Start time : 06/08/2026 13:00 UTC End time : 06/08/2026 13:15 UTC Impacted Service(s) : Cluster113 was temporarily unavailable. Customers Impact : Customers were temporarily unable to access their websites located in the specified cluster. Root Cause : This incident was caused by a software issue.

    We thank you for your understanding and patience throughout this incident.

    Cluster013
    Thu 30
    Fri 31
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    Cluster014
    Thu 30
    Fri 31
    Sat 1
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    now
    Cluster114
    Thu 30
    Fri 31
    Sat 1
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    Wed 5
    now
    Cluster115
    Thu 30
    Fri 31
    Sat 1
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    now
    Cluster015
    Thu 30
    Fri 31
    Sat 1
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    now
    Cluster117
    Thu 30
    Fri 31
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    now
    Cluster017
    Thu 30
    Fri 31
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    now
    Cluster120
    Thu 30
    Fri 31
    Sat 1
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    Wed 5
    now
    [GRA][Web Hosting] - Cluster 120 Filerz40 - Cluster123 Filerz1007 incident notification
    Started 2 Aug 2026 05:52:50 (5 days ago), resolved 2 Aug 2026 06:03:28 (5 days ago)
    Major Incident
    Resolved
    Cluster120
    Cluster123

    We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the GRA region.

    Here are some supplementary details :

    Start time : 02/08/2026 05:37 UTC Impacted Service(s) : The filerz1007 and filerz40 is unreachable on Web Hosting cluster123 and cluster120 Customers Impact : Customers are temporarily unable to access and use their websites hosted on filerz1007 and filerz40 cluster123 and cluster120. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    Cluster020
    Thu 30
    Fri 31
    Sat 1
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    now
    Cluster121
    Thu 30
    Fri 31
    Sat 1
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    Mon 3
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    Wed 5
    now
    [GRA][Web Hosting] - Cluster121 Incident Notification
    Started 31 Jul 2026 10:42:20 (7 days ago), still ongoing
    Minor Incident
    Monitoring
    Cluster121

    We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.

    Here are some supplementary details :

    Start time : 31/07/2026 06:00 UTC Impacted Service(s) : Increased latency has been observed when displaying logs and domain statistics in Cluster121. Customers Impact : Customers are temporarily experiencing slowness when accessing their website statistics in Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    Cluster021
    Thu 30
    Fri 31
    Sat 1
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    now
    Cluster023
    Thu 30
    Fri 31
    Sat 1
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    now
    Cluster123
    Thu 30
    Fri 31
    Sat 1
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    Wed 5
    now
    [GRA][Web Hosting] - Cluster 120 Filerz40 - Cluster123 Filerz1007 incident notification
    Started 2 Aug 2026 05:52:50 (5 days ago), resolved 2 Aug 2026 06:03:28 (5 days ago)
    Major Incident
    Resolved
    Cluster120
    Cluster123

    We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the GRA region.

    Here are some supplementary details :

    Start time : 02/08/2026 05:37 UTC Impacted Service(s) : The filerz1007 and filerz40 is unreachable on Web Hosting cluster123 and cluster120 Customers Impact : Customers are temporarily unable to access and use their websites hosted on filerz1007 and filerz40 cluster123 and cluster120. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
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    Web Cloud Internet Access || SDSL

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    Web Cloud Internet Access || ADSL

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    Web Cloud Web Access

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    Web Cloud Delivery

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