Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Minor Service Outage
Delivery email
Mailbox Access
Web Cloud Domains || Domains Name
Registration
Renew
Transfer
Restore
Active Incidents
We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting Web Hosting offering, which is causing temporary availability issue for sharedsql027.eu013.
Here are some supplementary details :
Start time : 06/10/2025 10:47 UTC Impacted Service(s) : Sharedsql027.eu013 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue for sharedsql027.eu013.
Here are some supplementary details :
Start time : 04/10/2025 19:13 UTC Impacted Service(s) : Sharedsql027.eu013 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary latencies issue.
Here are some supplementary details :
Start time : 03/10/2025 08:15 UTC Impacted Service(s) : Slowness was detected on sending some mails. Customers Impact : customer are experiencing some slowness for email sending and may also be encountering login errors Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT domains.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT domains. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific clusters.
Here are some supplementary details :
Start time : 30/09/2025 19:34 UTC Impacted Service(s) : We're temporarily experiencing temporarily flaps on our network. Customers Impact : Some customers are temporarily facing issue trying to access and use their websites on some Filerz located in Cluster003, Cluster020, Cluster028 and Cluster030. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific region.
Here are some supplementary details :
Start time : 30/09/2025 19:34 UTC Impacted Service(s) : We're temporaily experiencing temporarily flaps on our network. Customers Impact : Customers are temporarily facing issues while trying to access their MX Plan mailbox. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VoIP offering offer on on the domain sbc6.fr.sip.ovh.
Here are some supplementary details :
Start time : 01/10/2025 07:48 UTC Impacted Service(s) : VoIP Call losses. Customers Impact : Customers may not be able to make or receive calls. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Delivery email
Mail Flow
Operations
Web Cloud Collaborative solutions || Hosted Exchange
Redirection
Mailbox Access
Mail Flow
Delivery
Operations
Web Cloud Collaborative solutions || MX Plan
Trusted Exchange
Reception
Reception
Delivery email
Delivery email
We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary latencies issue.
Here are some supplementary details :
Start time : 03/10/2025 08:15 UTC Impacted Service(s) : Slowness was detected on sending some mails. Customers Impact : customer are experiencing some slowness for email sending and may also be encountering login errors Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mailbox Access
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific region.
Here are some supplementary details :
Start time : 30/09/2025 19:34 UTC Impacted Service(s) : We're temporaily experiencing temporarily flaps on our network. Customers Impact : Customers are temporarily facing issues while trying to access their MX Plan mailbox. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Redirection
Webmail
Delivery
Delivery
Web Cloud Collaborative solutions || Office
Operations
Web Cloud Collaborative solutions || OVH Mail Migrator
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Web Cloud Collaborative solutions || Sharepoint
Mail Flow
Reception
Operations
Web Cloud Collaborative solutions || Zimbra
Delivery email
Web Access
Web Cloud DNS || DNS Anycast
RBX
GRA
Webmail
SBG
Delivery
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT domains.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT domains. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Renew
We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT domains.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT domains. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT domains.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT domains. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Restore
We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT domains.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT domains. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Delete
We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our .HT Domains offer, customers in the impacted zone are unable to perform some tasks on .HT domains.
Here is detail for this incident : Start time : 01/10/2025 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .HT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .HT domains. Root Cause : This incident is caused by a maintenance of one of our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu005
eu007
eu008
eu009
eu010
eu011
eu012
eu013
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue for sharedsql027.eu013.
Here are some supplementary details :
Start time : 04/10/2025 19:13 UTC Impacted Service(s) : Sharedsql027.eu013 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting Web Hosting offering, which is causing temporary availability issue for sharedsql027.eu013.
Here are some supplementary details :
Start time : 06/10/2025 10:47 UTC Impacted Service(s) : Sharedsql027.eu013 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Web Cloud Databases || CloudDB BHS
ca001
ca002
Web Cloud Identity, Security & Operations || Key Management Service
EU-WEST-GRA
EU-WEST-LIM
EU-WEST-RBX
EU-WEST-SBG
Web Cloud Internet Access || ADSL
Web Cloud Internet Access || Delivery
AP-SOUTHEAST-SGP
Web Cloud Internet Access || FTTH
AP-SOUTHEAST-SYD
CA-EAST-BHS
Web Cloud Internet Access || SDSL
CA-EAST-TOR
Web Cloud OverTheBox || OverTheBox
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Web Cloud VoIP || Interconnect
France
Belgium
Spain
Web Cloud Migration Tools || OMM
United Kingdom
Web Cloud Migration Tools || OSM
Switzerland
Germany
Web Cloud VoIP || Services
Conferences
CCS, IVR & Call Queues
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VoIP offering offer on on the domain sbc6.fr.sip.ovh.
Here are some supplementary details :
Start time : 01/10/2025 07:48 UTC Impacted Service(s) : VoIP Call losses. Customers Impact : Customers may not be able to make or receive calls. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
VXML
Billing
CCS
Provisioning
Web Cloud VoIP || SMS
Web Cloud VoIP || Telephony
Fax
Access SBC
SMS
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu008
eu009
eu010
eu011
eu012
eu013
Web Cloud Web Hosting || Datacenter BHS
Cluster051
Redirect
Cluster001
Web Cloud Web Hosting || Datacenter GRA
Cluster002
Cluster003
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific clusters.
Here are some supplementary details :
Start time : 30/09/2025 19:34 UTC Impacted Service(s) : We're temporarily experiencing temporarily flaps on our network. Customers Impact : Some customers are temporarily facing issue trying to access and use their websites on some Filerz located in Cluster003, Cluster020, Cluster028 and Cluster030. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Cluster005
Cluster006
Cluster007
Cluster010
Cluster011
Cluster012
Cluster013
Cluster014
Cluster015
Cluster017
Cluster020
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific clusters.
Here are some supplementary details :
Start time : 30/09/2025 19:34 UTC Impacted Service(s) : We're temporarily experiencing temporarily flaps on our network. Customers Impact : Some customers are temporarily facing issue trying to access and use their websites on some Filerz located in Cluster003, Cluster020, Cluster028 and Cluster030. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Cluster021
Cluster022
Cluster023
Cluster024
Cluster025
Cluster026
Cluster027
Cluster028
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific clusters.
Here are some supplementary details :
Start time : 30/09/2025 19:34 UTC Impacted Service(s) : We're temporarily experiencing temporarily flaps on our network. Customers Impact : Some customers are temporarily facing issue trying to access and use their websites on some Filerz located in Cluster003, Cluster020, Cluster028 and Cluster030. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Cluster029
Cluster030
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific clusters.
Here are some supplementary details :
Start time : 30/09/2025 19:34 UTC Impacted Service(s) : We're temporarily experiencing temporarily flaps on our network. Customers Impact : Some customers are temporarily facing issue trying to access and use their websites on some Filerz located in Cluster003, Cluster020, Cluster028 and Cluster030. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
