Web Cloud Status: check for Web Cloud outages and issues

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Web Cloud CDN || CDN Hosting

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RBX

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SBG

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RBX

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BHS

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Web Cloud Collaborative solutions || EmailPro

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Mailbox Access

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Mail Flow

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Redirection

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Web Cloud Collaborative solutions || Hosted Exchange

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Mailbox Access

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Delivery

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Mail Flow

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Operations

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Web Cloud Collaborative solutions || MX Plan

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Reception

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Trusted Exchange

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Reception

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Delivery email

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Delivery email

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Mailbox Access

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[GLOBAL][Collaborative solutions] - MX Plan incident notification

Started 9 Apr 2026 07:45:59 (7 days ago), resolved 9 Apr 2026 12:02:11 (7 days ago)

Critical Incident

Resolved

Mailbox Access

We are currently investigating an incident affecting our Collaborative solutions offering, which is causing a global temporary availability issue.

Here are some supplementary details :

Start time : 09/04/2026 05:30 UTC Impacted Service(s) : MX Plan mailbox is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their mailbox. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Redirection

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Webmail

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Delivery

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Delivery

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Web Cloud Collaborative solutions || Office

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Operations

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Web Cloud Collaborative solutions || OVH Mail Migrator

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Web Cloud Collaborative solutions || Private Exchange

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Mailbox Access

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Mail Flow

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Operations

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Web Cloud Collaborative solutions || Trusted Exchange

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Mailbox Access

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Web Cloud Collaborative solutions || Sharepoint

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Mail Flow

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Reception

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Operations

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Delivery email

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Web Cloud Collaborative solutions || Zimbra

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Web Access

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Delivery email

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Web Cloud DNS || DNS Anycast

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Webmail

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RBX

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Delivery

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GRA

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SBG

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BHS

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SYD

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SGP

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Web Cloud DNS || DNS Hosting

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dns

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dns10

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dns11

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Web Cloud Domains || Domains Name

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Registration

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[Global][Domains] - incident notification on .MX domains name

Started 13 Apr 2026 08:43:33 (3 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - incident notification on .DK domains name

Started 7 Apr 2026 07:04:49 (9 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Renew

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[Global][Domains] - incident notification on .MX domains name

Started 13 Apr 2026 08:43:33 (3 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - incident notification on .DK domains name

Started 7 Apr 2026 07:04:49 (9 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Transfer

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[Global][Domains] - incident notification on .MX domains name

Started 13 Apr 2026 08:43:33 (3 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - incident notification on .DK domains name

Started 7 Apr 2026 07:04:49 (9 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Restore

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[Global][Domains] - incident notification on .MX domains name

Started 13 Apr 2026 08:43:33 (3 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - incident notification on .DK domains name

Started 7 Apr 2026 07:04:49 (9 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Delete

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[Global][Domains] - incident notification on .MX domains name

Started 13 Apr 2026 08:43:33 (3 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - incident notification on .DK domains name

Started 7 Apr 2026 07:04:49 (9 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Web Cloud Databases || CloudDB GRA

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Web Cloud Identity, Security & Operations || Key Management Service

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AP-SOUTHEAST-SGP

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EU-CENTRAL-WAW

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Web Cloud Internet Access || ADSL

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EU-SOUTH-MIL

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EU-WEST-ERI

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Web Cloud Internet Access || FTTH

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Web Cloud Internet Access || SDSL

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EU-WEST-GRA

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EU-WEST-LIM

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EU-WEST-PAR

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Web Cloud OverTheBox || OverTheBox

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EU-WEST-RBX

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EU-WEST-SBG

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Web Cloud VoIP || Carrier SIP

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Access RBX

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Access SBG

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Web Cloud VoIP || Core Network

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Web Cloud Migration Tools || OMM

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Spain

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Web Cloud VoIP || Interconnect

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France

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Germany

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Web Cloud Migration Tools || OSM

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Belgium

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United Kingdom

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Switzerland

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Web Cloud VoIP || Services

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Conferences

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CCS

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CCS, IVR & Call Queues

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VXML

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Billing

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Fax

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SMS

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Provisioning

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Access SBC

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ca001

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ca002

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Web Cloud Web Hosting || Databases GRA

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eu001

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eu011

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eu012

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Web Cloud Web Hosting || Datacenter BHS

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Cluster051

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eu013

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Cluster151

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Cluster001

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Redirect

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Cluster002

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Cluster003

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Web Cloud Web Hosting || Datacenter GRA

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Cluster100

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[GRA][Web Hosting] - Filerz 2186 incident notification

Started 15 Apr 2026 12:34:19 (21 hours ago), resolved 15 Apr 2026 13:17:37 (20 hours ago)

Major Incident

Resolved

Cluster100

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 2186 cluster100.

Here are some supplementary details :

Start time : 15/04/2026 10:50 UTC Impacted Service(s) : Filerz 2186 is unreachable on Web Hosting cluster100. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster005

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Cluster006

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Cluster007

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Cluster105

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Cluster106

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[GRA][Web Hosting] - Cluster106 incident notification

Started 9 Apr 2026 13:19:07 (7 days ago), resolved 9 Apr 2026 13:19:07 (7 days ago)

Incident without Impact

Resolved

Cluster106

We would like to inform you that we had an incident on the Cluster106. This incident has now been resolved.

Here are some supplementary details : Start time : 09/04/2026 13:03 UTC End time : 09/04/2026 13:10 UTC Impacted Service(s) : Cluster106 was temporarily unavailable. Customers Impact : Customers were temporarily unable to access their services hosted on Cluster106. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

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Cluster128

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[GRA][Web Hosting] - Filerz 2177 cluster128 incident notification

Started 12 Apr 2026 07:32:26 (4 days ago), resolved 12 Apr 2026 08:09:20 (4 days ago)

Major Incident

Resolved

Cluster128

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the cluster128

Here are some supplementary details :

Start time : 12/04/2026 06:44 UTC Impacted Service(s) : Filerz 2177 is unreachable on Web Hosting cluster128. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA04][Web Hosting] - Filerz958 Incident Notification

Started 15 Apr 2026 07:46:02 (1 day ago), resolved 15 Apr 2026 07:46:02 (1 day ago)

Incident without Impact

Resolved

Cluster128

We had an incident on Web Hosting offer which has now been resolved.

Here are some supplementary details :

Start time : 15/04/2026 07:00 UTC End time : 15/04/2026 07:20 UTC Impacted Service(s) : Filerz958 was unreachable on Web Hosting cluster128. Customers Impact : Customers may experience temporary unavailability due to an issue affecting the hosting server. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Cluster029

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Cluster129

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Cluster130

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Cluster131

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Redirect

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Cluster126

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[GRA][Web Hosting] - Cluster126 - Filerz215 incident notification

Started 10 Apr 2026 14:15:40 (6 days ago), resolved 10 Apr 2026 14:15:40 (6 days ago)

Incident without Impact

Resolved

Cluster126

We had an incident on our Web Hosting offer on Cluster126 - Filerz215 which has now been resolved.

Here are some supplementary details :

Start time : 10/04/2026 09:45 UTC End time : 10/04/2026 13:30 UTC Impacted Service(s) : Filerz215 was facing some disturbances on Web Hosting Cluster126. Customers Impact : Customers were temporarily unable to access their websites during the disturbances that lasted a few minutes. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Web Cloud Web Hosting || SSL

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Sectigo

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Let's Encrypt

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Web Cloud Web PaaS || GRA

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Cluster090

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GRA7

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Web Cloud Internet Access || SDSL

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Web Cloud Internet Access || ADSL

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Web Cloud Internet Access || Delivery

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Web Cloud Internet Access || FTTH

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Web Cloud OverTheBox || OverTheBox

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Web Cloud Web Access

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Web Cloud Delivery

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[GLOBAL][Web Hosting] - Hosting order Incident Notification

Started 13 Apr 2026 15:36:39 (3 days ago), resolved 13 Apr 2026 16:22:53 (3 days ago)

Major Incident

Resolved

Delivery

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer.

Here are some supplementary details :

Start time : 13/04/2026 09:30 UTC Impacted Service(s) : Some customers are temporarily unable to access their purchases on Web Hosting. Customers Impact : Customers who made orders between 09:30 UTC and 15:20 UTC are experiencing their orders being stuck in a blocked state. Orders made outside of this time window are fully operational. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

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Mailbox Access

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Operations

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