Web Cloud Status: check for Web Cloud outages and issues

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Web Cloud Collaborative solutions || MX Plan

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Reception

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Web Cloud Collaborative solutions || OVH Mail Migrator

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Web Cloud Collaborative solutions || Zimbra

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Web Access

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Web Cloud DNS || DNS Anycast

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Web Cloud DNS || DNS Hosting

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Web Cloud Domains || Domains Name

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Registration

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[Global][Domains] - incident notification on .MX domains name

Started 13 Apr 2026 08:43:33 (5 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - incident notification on .DK domains name

Started 7 Apr 2026 07:04:49 (11 days ago), resolved 16 Apr 2026 14:44:49 (2 days ago)

Major Incident

Resolved

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Renew

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[Global][Domains] - incident notification on .MX domains name

Started 13 Apr 2026 08:43:33 (5 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - incident notification on .DK domains name

Started 7 Apr 2026 07:04:49 (11 days ago), resolved 16 Apr 2026 14:44:49 (2 days ago)

Major Incident

Resolved

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Transfer

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[Global][Domains] - incident notification on .MX domains name

Started 13 Apr 2026 08:43:33 (5 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - incident notification on .DK domains name

Started 7 Apr 2026 07:04:49 (11 days ago), resolved 16 Apr 2026 14:44:49 (2 days ago)

Major Incident

Resolved

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Restore

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now

[Global][Domains] - incident notification on .MX domains name

Started 13 Apr 2026 08:43:33 (5 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - incident notification on .DK domains name

Started 7 Apr 2026 07:04:49 (11 days ago), resolved 16 Apr 2026 14:44:49 (2 days ago)

Major Incident

Resolved

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Delete

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[Global][Domains] - incident notification on .MX domains name

Started 13 Apr 2026 08:43:33 (5 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 13/04/2026 08:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MX domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .MX domains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - incident notification on .DK domains name

Started 7 Apr 2026 07:04:49 (11 days ago), resolved 16 Apr 2026 14:44:49 (2 days ago)

Major Incident

Resolved

Registration

Renew

Transfer

Restore

Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud Databases || CloudDB GRA

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eu005

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eu007

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Web Cloud Databases || CloudDB BHS

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Web Cloud Identity, Security & Operations || Key Management Service

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AP-SOUTHEAST-SGP

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AP-SOUTHEAST-SYD

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CA-EAST-BHS

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CA-EAST-TOR

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EU-CENTRAL-WAW

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Web Cloud Internet Access || ADSL

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Web Cloud Internet Access || Delivery

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EU-SOUTH-MIL

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Web Cloud Internet Access || FTTH

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EU-WEST-ERI

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Web Cloud Internet Access || SDSL

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EU-WEST-GRA

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EU-WEST-LIM

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Web Cloud OverTheBox || OverTheBox

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EU-WEST-PAR

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EU-WEST-RBX

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EU-WEST-SBG

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Web Cloud VoIP || Carrier SIP

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Access RBX

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Access SBG

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Web Cloud VoIP || Core Network

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Web Cloud VoIP || Interconnect

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Web Cloud Migration Tools || OMM

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now

Spain

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Germany

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Web Cloud Migration Tools || OSM

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France

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Belgium

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United Kingdom

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Switzerland

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Web Cloud VoIP || Services

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CCS

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Conferences

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CCS, IVR & Call Queues

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VXML

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Provisioning

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Web Cloud VoIP || SMS

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Web Cloud VoIP || Telephony

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Media Gateways

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Softcall

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Voicemail

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ca001

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ca002

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eu001

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eu002

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eu011

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Web Cloud Web Hosting || Datacenter BHS

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Cluster051

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Cluster001

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Cluster151

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eu013

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Redirect

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Cluster002

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Cluster003

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Web Cloud Web Hosting || Datacenter GRA

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Cluster005

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Cluster100

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[GRA][Web Hosting] - Filerz 2186 incident notification

Started 15 Apr 2026 12:34:19 (3 days ago), resolved 15 Apr 2026 13:17:37 (3 days ago)

Major Incident

Resolved

Cluster100

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 2186 cluster100.

Here are some supplementary details :

Start time : 15/04/2026 10:50 UTC Impacted Service(s) : Filerz 2186 is unreachable on Web Hosting cluster100. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster102

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Cluster121

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[GRA][Web Hosting] - Cluster121 - Filerz10002 incident notification

Started 17 Apr 2026 10:48:19 (1 day ago), resolved 17 Apr 2026 11:17:19 (1 day ago)

Major Incident

Resolved

Cluster121

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster121.

Here are some supplementary details :

Start time : 17/04/2026 10:38 UTC Impacted Service(s) : Filerz10002 is unreachable on Web Hosting cluster121. Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz10002. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster025

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Cluster124

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Cluster126

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[GRA][Web Hosting] - Cluster126 - Filerz1884 incident notification

Started 17 Apr 2026 11:01:17 (1 day ago), resolved 17 Apr 2026 11:17:34 (1 day ago)

Major Incident

Resolved

Cluster126

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster126.

Here are some supplementary details :

Start time : 17/04/2026 10:38 UTC Impacted Service(s) : Filerz1884 is unreachable on Web Hosting cluster126. Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz1884. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster028

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Cluster029

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Cluster127

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Cluster128

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[GRA][Web Hosting] - Filerz 2177 cluster128 incident notification

Started 12 Apr 2026 07:32:26 (6 days ago), resolved 12 Apr 2026 08:09:20 (6 days ago)

Major Incident

Resolved

Cluster128

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the cluster128

Here are some supplementary details :

Start time : 12/04/2026 06:44 UTC Impacted Service(s) : Filerz 2177 is unreachable on Web Hosting cluster128. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA04][Web Hosting] - Filerz958 Incident Notification

Started 15 Apr 2026 07:46:02 (3 days ago), resolved 15 Apr 2026 07:46:02 (3 days ago)

Incident without Impact

Resolved

Cluster128

We had an incident on Web Hosting offer which has now been resolved.

Here are some supplementary details :

Start time : 15/04/2026 07:00 UTC End time : 15/04/2026 07:20 UTC Impacted Service(s) : Filerz958 was unreachable on Web Hosting cluster128. Customers Impact : Customers may experience temporary unavailability due to an issue affecting the hosting server. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

[GRA][Web Hosting] - Cluster128 - Filerz2177 incident notification

Started 17 Apr 2026 10:57:40 (1 day ago), resolved 17 Apr 2026 11:17:28 (1 day ago)

Major Incident

Resolved

Cluster128

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster128.

Here are some supplementary details :

Start time : 17/04/2026 10:38 UTC Impacted Service(s) : Filerz2177 is unreachable on Web Hosting cluster128. Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz2177. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster022

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Cluster030

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Cluster129

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Cluster060

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Redirect

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Cluster090

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Cluster020

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Web Cloud Web Hosting || SSL

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Sectigo

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Let's Encrypt

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Web Cloud Web PaaS || GRA

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GRA7

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Cluster090

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Web Cloud Internet Access || SDSL

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Web Cloud Internet Access || ADSL

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Web Cloud Delivery

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[GLOBAL][Web Hosting] - Hosting order Incident Notification

Started 13 Apr 2026 15:36:39 (5 days ago), resolved 13 Apr 2026 16:22:53 (5 days ago)

Major Incident

Resolved

Delivery

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer.

Here are some supplementary details :

Start time : 13/04/2026 09:30 UTC Impacted Service(s) : Some customers are temporarily unable to access their purchases on Web Hosting. Customers Impact : Customers who made orders between 09:30 UTC and 15:20 UTC are experiencing their orders being stuck in a blocked state. Orders made outside of this time window are fully operational. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

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