Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Under Maintenance
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Hosted Exchange
Mailbox Access
Mail Flow
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Active Incidents
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We had an incident on Web Hosting offering which has now been resolved.
Here are some supplementary details :
Start time : 15/07/2026 11:20 UTC End time : 15/07/2026 11:40 UTC Impacted Service(s) : Cluster107 was temporarily facing latency. Customers Impact : Customers were temporarily facing slowness when trying to access and use their websites located in Cluster107. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DE Domains offer.
Here are some supplementary details :
Start time : 09/07/2026 15:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DE domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DE domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz398 Cluster107.
Here are some supplementary details :
Start time : 14/05/2026 04:16 UTC Impacted Service(s) : Filerz398 is unreachable on the Cluster107. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster124.
Here are some supplementary details :
Start time : 10/07/2026 15:20 UTC Impacted Service(s) : Cluster124 is temporarily facing latency. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located in Cluster124. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.
Here are some supplementary details :
Start time : 10/07/2026 07:00 UTC Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness. Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses. Customers will receive a mail when their migration is finished. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We had an incident on Web Hosting offer on Cluster100 which has now been resolved.
Here are some supplementary details :
Start time : 10/07/2026 07:30 UTC End time : 10/07/2026 11:30 UTC Impacted Service(s) : Some websites hosted on Cluster100 were temporarily unavailable. Customers Impact : Some customers having websites hosted on Cluster100 were temporarily unable to access them. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
We are currently experiencing an incident affecting our Web Hosting offering on the Filerz561 Cluster114. The root cause has been identified.
Please find the details of this incident below : Start time : 09/07/2026 23:30 UTC Impacted Service(s) : Filerz561 is unreachable on Web Hosting Cluster114. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.
Here are some supplementary details :
Start time : 09/07/2026 07:00 UTC Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness. Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses. Customers will receive a mail when their migration is finished. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.
Here are some supplementary details :
Start time : 08/07/2026 07:00 UTC Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness. Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses. Customers will receive a mail when their migration is finished. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Delivery email
Mail Flow
Operations
Redirection
Web Cloud Collaborative solutions || Hosted Exchange
Mailbox Access
Delivery
Mail Flow
Operations
Reception
Trusted Exchange
Web Cloud Collaborative solutions || MX Plan
Delivery email
Reception
Mailbox Access
Delivery email
Mail Flow
Operations
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.
Here are some supplementary details :
Start time : 08/07/2026 07:00 UTC Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness. Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses. Customers will receive a mail when their migration is finished. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.
Here are some supplementary details :
Start time : 09/07/2026 07:00 UTC Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness. Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses. Customers will receive a mail when their migration is finished. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.
Here are some supplementary details :
Start time : 10/07/2026 07:00 UTC Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness. Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses. Customers will receive a mail when their migration is finished. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mailbox Access
Web Cloud Collaborative solutions || Office
Redirection
Operations
Webmail
Delivery
Web Cloud Collaborative solutions || OVH Mail Migrator
Delivery
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Zimbra
Web Cloud Collaborative solutions || Sharepoint
Web Access
Reception
Delivery email
Delivery email
Operations
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.
Here are some supplementary details :
Start time : 08/07/2026 07:00 UTC Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness. Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses. Customers will receive a mail when their migration is finished. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.
Here are some supplementary details :
Start time : 09/07/2026 07:00 UTC Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness. Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses. Customers will receive a mail when their migration is finished. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific GLOBAL region.
Here are some supplementary details :
Start time : 10/07/2026 07:00 UTC Impacted Service(s) : Migration form MXPlan to Zimbra is temporarily facing slowness. Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses. Customers will receive a mail when their migration is finished. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud DNS || DNS Anycast
RBX
GRA
Webmail
SBG
Delivery
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DE Domains offer.
Here are some supplementary details :
Start time : 09/07/2026 15:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DE domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DE domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Renew
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DE Domains offer.
Here are some supplementary details :
Start time : 09/07/2026 15:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DE domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DE domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DE Domains offer.
Here are some supplementary details :
Start time : 09/07/2026 15:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DE domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DE domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Restore
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DE Domains offer.
Here are some supplementary details :
Start time : 09/07/2026 15:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DE domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DE domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Delete
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DE Domains offer.
Here are some supplementary details :
Start time : 09/07/2026 15:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DE domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DE domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .KI Domains offer, customers in the impacted zone are unable to perform some tasks on .KI domains.
Here are some supplementary details :
Start time : 07/07/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .KI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .KI domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu005
eu007
eu009
eu008
eu010
eu011
eu012
Web Cloud Databases || CloudDB BHS
ca001
eu013
ca002
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
EU-SOUTH-MIL
EU-WEST-ERI
Web Cloud Internet Access || ADSL
Web Cloud Internet Access || Delivery
EU-WEST-GRA
Web Cloud Internet Access || FTTH
EU-WEST-LIM
EU-WEST-PAR
Web Cloud Internet Access || SDSL
EU-WEST-RBX
Web Cloud OverTheBox || OverTheBox
EU-WEST-SBG
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Web Cloud VoIP || Interconnect
France
Belgium
Web Cloud Migration Tools || OMM
Spain
Germany
United Kingdom
Web Cloud Migration Tools || OSM
Switzerland
Web Cloud VoIP || Services
Conferences
CCS, IVR & Call Queues
CCS
VXML
Billing
Provisioning
Web Cloud VoIP || SMS
Fax
SMS
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu009
eu010
eu011
eu012
eu008
Web Cloud Web Hosting || Datacenter BHS
Cluster051
Cluster151
Redirect
Cluster001
Web Cloud Web Hosting || Datacenter GRA
eu013
Cluster002
Cluster090
Cluster003
Cluster100
We had an incident on Web Hosting offer on Cluster100 which has now been resolved.
Here are some supplementary details :
Start time : 10/07/2026 07:30 UTC End time : 10/07/2026 11:30 UTC Impacted Service(s) : Some websites hosted on Cluster100 were temporarily unavailable. Customers Impact : Some customers having websites hosted on Cluster100 were temporarily unable to access them. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
Cluster005
Cluster102
Cluster103
Cluster006
Cluster007
Cluster105
Cluster010
Cluster106
Cluster107
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz398 Cluster107.
Here are some supplementary details :
Start time : 14/05/2026 04:16 UTC Impacted Service(s) : Filerz398 is unreachable on the Cluster107. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We had an incident on Web Hosting offering which has now been resolved.
Here are some supplementary details :
Start time : 15/07/2026 11:20 UTC End time : 15/07/2026 11:40 UTC Impacted Service(s) : Cluster107 was temporarily facing latency. Customers Impact : Customers were temporarily facing slowness when trying to access and use their websites located in Cluster107. Root Cause : This incident was caused by a network equipment issue.
We thank you for your understanding and patience throughout this incident.
Cluster011
Cluster110
Cluster012
Cluster013
Cluster111
Cluster112
Cluster014
Cluster113
Cluster015
Cluster114
We are currently experiencing an incident affecting our Web Hosting offering on the Filerz561 Cluster114. The root cause has been identified.
Please find the details of this incident below : Start time : 09/07/2026 23:30 UTC Impacted Service(s) : Filerz561 is unreachable on Web Hosting Cluster114. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified Filerz. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Cluster017
Cluster115
Cluster020
Cluster117
Cluster021
Cluster023
Cluster120
Cluster022
Cluster024
Cluster121
Cluster123
Cluster025
Cluster124
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific Cluster124.
Here are some supplementary details :
Start time : 10/07/2026 15:20 UTC Impacted Service(s) : Cluster124 is temporarily facing latency. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located in Cluster124. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.