Web Cloud Status: check for Web Cloud outages and issues

Web Cloud status is Minor Service Outage

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Web Cloud Collaborative solutions || MX Plan

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Delivery email

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Delivery

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Web Cloud Collaborative solutions || Zimbra

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Web Access

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Softcall

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Cluster002

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See all 235 Web Cloud components

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Active Incidents

[FR/BE][VoIP] - Softcall Incident Notification

Started 26 Feb 2026 09:08:22 (1 day ago), still ongoing

Major Incident

Monitoring

Softcall

We are currently investigating an incident affecting our VoIP offering, which is causing temporary functionality issue on Softcall application for France and Belgium.

Here are some supplementary details :

Start time : 25/02/2026 13:01 UTC Impacted Service(s) : Softcall registration is impacted. Customers Impact : Customers may encounter registration issues with the Softcall application. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GLOBAL][Collaborative solutions] - Zimbra incident notification

Started 23 Feb 2026 16:00:14 (4 days ago), still ongoing

Major Incident

Identified

Web Access

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific zimbra services.

Here are some supplementary details :

Start time : 23/02/2026 15:28 UTC Impacted Service(s) : Customer may be unable to access their mailbox, and perform any related action, such as browsing and sending. No data loss expected: all emails will be stored and delivered after the incident is resolved. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

[Web Cloud][Collaborative solutions - MX Plan] - Microsoft Mailbox Delivery Issue

Started 19 Feb 2026 14:20:33 (8 days ago), still ongoing

Major Incident

Investigating

Delivery email

Delivery

We are currently experiencing an event affecting our Collaborative solutions offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We have received updated information regarding the incident affecting your service(s).

Part of the mailbox delivery service is now restored.

Ongoing Actions : The provider continues to investigate the issue to ensure long-term service stability.

We will keep you informed of any progress and the final resolution.

We apologize for the inconvenience and appreciate your patience and understanding.

26 Feb 2026 14:01:26 (20 hours ago)

Monitoring: Service has been fully restored since 23/02/2026 15:50 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 13/02/2026 15:00 UTC Impacted Service(s) : Mailbox delivery Customers Impact : Emails sent to Microsoft‑managed services (Outlook.com, Hotmail, Live, Office 365/Exchange Online) are being delayed, rejected, or not delivered. Deliveries to other providers (e.g., Gmail, Orange) remain unaffected. Root Cause : This incident is caused by our provider.

We apologize for any inconvenience caused and appreciate your understanding.

23 Feb 2026 16:04:45 (4 days ago)

Investigating: We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary functionality issue in the MX Plan solution.

Here are some supplementary details :

Start time : 13/02/2026 15:00 UTC Impacted Service(s) : Mailbox delivery Customers Impact : Emails sent to Microsoft‑managed services (Outlook.com, Hotmail, Live, Office 365/Exchange Online) are being delayed, rejected, or not delivered. Deliveries to other providers (e.g., Gmail, Orange) remain unaffected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

19 Feb 2026 14:58:47 (8 days ago)

Investigating: We are currently experiencing an event affecting our Collaborative solutions offer.

We apologize for any inconvenience caused and appreciate your understanding.

19 Feb 2026 14:20:33 (8 days ago)

See all updates

Recently Resolved Incidents

[GRA][Web Hosting] - Cluster115 Incident Notification

Started 26 Feb 2026 15:27:15 (19 hours ago), resolved 26 Feb 2026 15:27:15 (19 hours ago)

Incident without Impact

Resolved

Cluster115

We had an incident on Web Hosting offer which has now been resolved.

Here are some supplementary details :

Start time : 26/02/2026 14:50 UTC End time : 26/02/2026 15:00 UTC Impacted Service(s) : All websites were unreachable on Web Hosting Cluster115. Customers Impact : Customers were temporarily unable to access their websites. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

[GRA2][Web Hosting] - Cluster 121 Filerz10002 Incident notification

Started 23 Feb 2026 14:59:47 (4 days ago), resolved 23 Feb 2026 15:17:47 (4 days ago)

Major Incident

Resolved

Cluster121

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the Cluster121 Filerz10002.

Here are some supplementary details :

Start time : 23/02/2026 14:11 UTC Impacted Service(s) : File server 10002 is unreachable on Web Hosting cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud Outage Survival Guide

A step-by-step guide to help you survive a Web Cloud outage

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Web Cloud Components

Web Cloud

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now

Web Cloud CDN || CDN Hosting

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RBX

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SBG

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BHS

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Web Cloud CDN || CDN Infrastructure

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RBX

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SBG

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BHS

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Web Cloud Collaborative solutions || EmailPro

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Mailbox Access

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Mail Flow

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Delivery email

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Operations

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now

Redirection

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Web Cloud Collaborative solutions || Hosted Exchange

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now

Mailbox Access

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Mail Flow

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Delivery

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Operations

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Trusted Exchange

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Web Cloud Collaborative solutions || MX Plan

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Reception

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Delivery email

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Reception

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Delivery email

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now

[Web Cloud][Collaborative solutions - MX Plan] - Microsoft Mailbox Delivery Issue

Started 19 Feb 2026 14:20:33 (8 days ago), still ongoing

Major Incident

Investigating

Delivery email

Delivery

We are currently experiencing an event affecting our Collaborative solutions offer.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We have received updated information regarding the incident affecting your service(s).

Part of the mailbox delivery service is now restored.

Ongoing Actions : The provider continues to investigate the issue to ensure long-term service stability.

We will keep you informed of any progress and the final resolution.

We apologize for the inconvenience and appreciate your patience and understanding.

26 Feb 2026 14:01:26 (20 hours ago)

Monitoring: Service has been fully restored since 23/02/2026 15:50 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

We apologize for any inconvenience caused and appreciate your understanding.

23 Feb 2026 16:04:45 (4 days ago)

Investigating: We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary functionality issue in the MX Plan solution.

Here are some supplementary details :

Start time : 13/02/2026 15:00 UTC Impacted Service(s) : Mailbox delivery Customers Impact : Emails sent to Microsoft‑managed services (Outlook.com, Hotmail, Live, Office 365/Exchange Online) are being delayed, rejected, or not delivered. Deliveries to other providers (e.g., Gmail, Orange) remain unaffected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

19 Feb 2026 14:58:47 (8 days ago)

Investigating: We are currently experiencing an event affecting our Collaborative solutions offer.

We apologize for any inconvenience caused and appreciate your understanding.

19 Feb 2026 14:20:33 (8 days ago)

See all updates

Mailbox Access

Fri 20

Sat 21

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now

Redirection

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Webmail

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Delivery

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Delivery

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now

[Web Cloud][Collaborative solutions - MX Plan] - Microsoft Mailbox Delivery Issue

Started 19 Feb 2026 14:20:33 (8 days ago), still ongoing

Major Incident

Investigating

Delivery email

Delivery

We are currently experiencing an event affecting our Collaborative solutions offer.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We have received updated information regarding the incident affecting your service(s).

Part of the mailbox delivery service is now restored.

Ongoing Actions : The provider continues to investigate the issue to ensure long-term service stability.

We will keep you informed of any progress and the final resolution.

We apologize for the inconvenience and appreciate your patience and understanding.

26 Feb 2026 14:01:26 (20 hours ago)

Monitoring: Service has been fully restored since 23/02/2026 15:50 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

We apologize for any inconvenience caused and appreciate your understanding.

23 Feb 2026 16:04:45 (4 days ago)

Investigating: We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary functionality issue in the MX Plan solution.

Here are some supplementary details :

Start time : 13/02/2026 15:00 UTC Impacted Service(s) : Mailbox delivery Customers Impact : Emails sent to Microsoft‑managed services (Outlook.com, Hotmail, Live, Office 365/Exchange Online) are being delayed, rejected, or not delivered. Deliveries to other providers (e.g., Gmail, Orange) remain unaffected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

19 Feb 2026 14:58:47 (8 days ago)

Investigating: We are currently experiencing an event affecting our Collaborative solutions offer.

We apologize for any inconvenience caused and appreciate your understanding.

19 Feb 2026 14:20:33 (8 days ago)

See all updates

Web Cloud Collaborative solutions || Office

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now

Operations

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Web Cloud Collaborative solutions || OVH Mail Migrator

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Web Cloud Collaborative solutions || Private Exchange

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Mailbox Access

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Mail Flow

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Operations

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Web Cloud Collaborative solutions || Trusted Exchange

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Mailbox Access

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Web Cloud Collaborative solutions || Sharepoint

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Mail Flow

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Operations

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Reception

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Delivery email

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Web Cloud Collaborative solutions || Zimbra

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Web Access

Fri 20

Sat 21

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Tue 24

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Thu 26

now

[GLOBAL][Collaborative solutions] - Zimbra incident notification

Started 23 Feb 2026 16:00:14 (4 days ago), still ongoing

Major Incident

Identified

Web Access

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer on the specific zimbra services.

Here are some supplementary details :

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Web Cloud DNS || DNS Anycast

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RBX

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Webmail

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GRA

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SBG

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Delivery

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BHS

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SYD

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SGP

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Web Cloud DNS || DNS Hosting

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dns

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dns10

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dns11

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dns12

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dns13

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dns14

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dns15

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dns16

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dns17

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dns18

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dns19

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dns20

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dns100

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dns101

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dns102

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dns103

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dns104

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dns105

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dns106

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dns107

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dns108

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dns109

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dns110

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dns111

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dns112

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dns113

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dns-tn

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dns10-ca

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Web Cloud Domains || Domains Name

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now

Registration

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now

Renew

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now

Transfer

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now

Restore

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Delete

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Web Cloud Databases || CloudDB GRA

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now

eu005

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eu007

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eu008

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eu009

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eu010

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eu011

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eu012

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Web Cloud Databases || CloudDB BHS

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ca001

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eu013

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ca002

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now

Web Cloud Identity, Security & Operations || Key Management Service

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now

AP-SOUTHEAST-SGP

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AP-SOUTHEAST-SYD

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CA-EAST-BHS

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CA-EAST-TOR

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EU-CENTRAL-WAW

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EU-SOUTH-MIL

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Web Cloud Internet Access || ADSL

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Web Cloud Internet Access || Delivery

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EU-WEST-ERI

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Web Cloud Internet Access || FTTH

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EU-WEST-GRA

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Web Cloud Internet Access || SDSL

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EU-WEST-LIM

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EU-WEST-PAR

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EU-WEST-RBX

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Web Cloud OverTheBox || OverTheBox

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EU-WEST-SBG

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Web Cloud VoIP || Carrier SIP

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now

Access RBX

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Access SBG

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Web Cloud VoIP || Core Network

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Web Cloud VoIP || Interconnect

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Web Cloud Migration Tools || OMM

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now

Spain

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France

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Belgium

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Web Cloud Migration Tools || OSM

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now

Germany

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United Kingdom

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Switzerland

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Web Cloud VoIP || Services

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now

Conferences

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now

CCS, IVR & Call Queues

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now

CCS

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VXML

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now

Billing

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Provisioning

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now

Fax

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

SMS

Fri 20

Sat 21

Sun 22

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Tue 24

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Thu 26

now

Web Cloud VoIP || SMS

Fri 20

Sat 21

Sun 22

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Tue 24

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Thu 26

now

Web Cloud VoIP || Telephony

Fri 20

Sat 21

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Wed 25

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now

Access SBC

Fri 20

Sat 21

Sun 22

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Tue 24

Wed 25

Thu 26

now

Fax

Fri 20

Sat 21

Sun 22

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Tue 24

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Thu 26

now

Media Gateways

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Softcall

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

[FR/BE][VoIP] - Softcall Incident Notification

Started 26 Feb 2026 09:08:22 (1 day ago), still ongoing

Major Incident

Monitoring

Softcall

We are currently investigating an incident affecting our VoIP offering, which is causing temporary functionality issue on Softcall application for France and Belgium.

Here are some supplementary details :

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Voicemail

Fri 20

Sat 21

Sun 22

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Tue 24

Wed 25

Thu 26

now

Web Cloud Web Hosting || Databases BHS

Fri 20

Sat 21

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Tue 24

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now

ca001

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Sat 21

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now

ca002

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now

Web Cloud Web Hosting || Databases GRA

Fri 20

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Tue 24

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now

eu001

Fri 20

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now

eu002

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now

eu004

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now

eu005

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now

eu007

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now

eu009

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now

eu010

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now

eu008

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now

eu011

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now

eu012

Fri 20

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Tue 24

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Thu 26

now

Web Cloud Web Hosting || Datacenter BHS

Fri 20

Sat 21

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Tue 24

Wed 25

Thu 26

now

Cluster051

Fri 20

Sat 21

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Tue 24

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now

Cluster151

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now

Cluster001

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now

Redirect

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now

eu013

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Tue 24

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Thu 26

now

Cluster002

Fri 20

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Tue 24

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Thu 26

now

Web Cloud Web Hosting || Datacenter GRA

Fri 20

Sat 21

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Tue 24

Wed 25

Thu 26

now

Cluster003

Fri 20

Sat 21

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Tue 24

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now

Cluster100

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now

Cluster005

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now

Cluster102

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now

Cluster103

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now

Cluster006

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now

Cluster007

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now

Cluster105

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now

Cluster010

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now

Cluster106

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now

Cluster107

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now

Cluster011

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now

Cluster110

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now

Cluster012

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now

Cluster111

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Tue 24

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Thu 26

now

Cluster013

Fri 20

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now

Cluster112

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now

Cluster014

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now

Cluster113

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now

Cluster015

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now

Cluster114

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now

Cluster017

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Tue 24

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Thu 26

now

Cluster020

Fri 20

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Tue 24

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now

Cluster115

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

[GRA][Web Hosting] - Cluster115 Incident Notification

Started 26 Feb 2026 15:27:15 (19 hours ago), resolved 26 Feb 2026 15:27:15 (19 hours ago)

Incident without Impact

Resolved

Cluster115

We had an incident on Web Hosting offer which has now been resolved.

Here are some supplementary details :

We thank you for your understanding and patience throughout this incident.

Cluster117

Fri 20

Sat 21

Sun 22

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Tue 24

Wed 25

Thu 26

now

Cluster021

Fri 20

Sat 21

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Tue 24

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now

Cluster023

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now

Cluster120

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Tue 24

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Thu 26

now

Cluster022

Fri 20

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Tue 24

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Thu 26

now

Cluster024

Fri 20

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Tue 24

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Thu 26

now

Cluster121

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

[GRA2][Web Hosting] - Cluster 121 Filerz10002 Incident notification

Started 23 Feb 2026 14:59:47 (4 days ago), resolved 23 Feb 2026 15:17:47 (4 days ago)

Major Incident

Resolved

Cluster121

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary issue in the Cluster121 Filerz10002.

Here are some supplementary details :

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster123

Fri 20

Sat 21

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Tue 24

Wed 25

Thu 26

now

Cluster025

Fri 20

Sat 21

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now

Cluster124

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now

Cluster026

Fri 20

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Tue 24

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now

Cluster027

Fri 20

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Tue 24

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Thu 26

now

Cluster127

Fri 20

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Tue 24

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Thu 26

now

Cluster128

Fri 20

Sat 21

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Tue 24

Wed 25

Thu 26

now

Cluster028

Fri 20

Sat 21

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Tue 24

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Thu 26

now

Cluster129

Fri 20

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Tue 24

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Thu 26

now

Cluster029

Fri 20

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Tue 24

Wed 25

Thu 26

now

Cluster022

Fri 20

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Tue 24

Wed 25

Thu 26

now

Cluster030

Fri 20

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Tue 24

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Thu 26

now

Cluster130

Fri 20

Sat 21

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Tue 24

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Thu 26

now

Cluster031

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Cluster131

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Redirect

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Cluster033

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Web Cloud Web Hosting || SSL

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Sectigo

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Cluster060

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Let's Encrypt

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Cluster090

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Web Cloud Web PaaS || GRA

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

GRA7

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Web Cloud Internet Access || SDSL

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Web Cloud Internet Access || ADSL

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Web Cloud Internet Access || Delivery

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Cluster090

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Web Cloud Internet Access || FTTH

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Web Cloud OverTheBox || OverTheBox

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Web Cloud Web Access

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Web Cloud Delivery

Fri 20

Sat 21

Sun 22

Mon 23

Tue 24

Wed 25

Thu 26

now

Web Cloud Status

Real-time updates of Web Cloud issues and outages

Web Cloud status is Minor Service Outage

Web Cloud Collaborative solutions || MX Plan

Delivery email

Delivery

Web Cloud Collaborative solutions || Zimbra

Web Access

Softcall

Cluster002

Active Incidents

Recently Resolved Incidents

Web Cloud Outage Survival Guide

Web Cloud Components

Web Cloud

Web Cloud CDN || CDN Hosting

RBX

SBG

BHS

Web Cloud CDN || CDN Infrastructure

RBX

SBG

BHS

Web Cloud Collaborative solutions || EmailPro

Mailbox Access

Mail Flow

Delivery email

Operations

Redirection

Web Cloud Collaborative solutions || Hosted Exchange

Mailbox Access

Mail Flow

Delivery

Operations

Trusted Exchange

Web Cloud Collaborative solutions || MX Plan

Reception

Delivery email

Reception

Delivery email

Mailbox Access

Redirection

Webmail

Delivery

Delivery

Web Cloud Collaborative solutions || Office

Operations

Web Cloud Collaborative solutions || OVH Mail Migrator

Web Cloud Collaborative solutions || Private Exchange

Mailbox Access

Mail Flow

Operations

Web Cloud Collaborative solutions || Trusted Exchange

Mailbox Access

Web Cloud Collaborative solutions || Sharepoint

Mail Flow

Operations

Reception

Delivery email

Web Cloud Collaborative solutions || Zimbra

Web Access

Web Cloud DNS || DNS Anycast

RBX

Webmail

GRA

SBG

Delivery

BHS

SYD

SGP

Web Cloud DNS || DNS Hosting

dns

dns10

dns11

dns12

dns13

dns14

dns15

dns16

dns17