Web Cloud Status

Resolved: We would like to inform you that the incident on our MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC End time : 18/02/2025 17:25 UTC Root Cause : This incident was caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX Plan offer, have been resolved

Start Time : 18/02/2025 18:30 UTC End Time : 18/02/2025 23:09UTC Root cause : This incident is caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Since 18/02/2025 at 19:00 UTC, please be aware that Filerz97 is back to operational status. Ongoing Actions : Our teams are currently monitoring the situation.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 18:30 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC End time : 18/02/2025 17:25 UTC Root Cause : This incident was caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX Plan offer, have been resolved

Start Time : 18/02/2025 18:30 UTC End Time : 18/02/2025 23:09UTC Root cause : This incident is caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Since 18/02/2025 at 19:00 UTC, please be aware that Filerz97 is back to operational status. Ongoing Actions : Our teams are currently monitoring the situation.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 18:30 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: An incident has occurred on our WebCloud in GRA, customers in the impacted zone may face some difficulties. Please find the details:

Start time : 14/02/2025 07:10 UTC Start time : 14/02/2025 08:30 UTC Service impact : Some mailbox was unreachable. Root cause: Hardware malfunction.

We apologize for the inconvenience and thank you for your understanding.

Resolved: We would like to inform you that the incident on our MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC End time : 18/02/2025 17:25 UTC Root Cause : This incident was caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX Plan offer, have been resolved

Start Time : 18/02/2025 18:30 UTC End Time : 18/02/2025 23:09UTC Root cause : This incident is caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Since 18/02/2025 at 19:00 UTC, please be aware that Filerz97 is back to operational status. Ongoing Actions : Our teams are currently monitoring the situation.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 18:30 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident our MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 19/02/2025 14:20 UTC End time : 19/02/2025 16:45 UTC

We thank you for your understanding and patience throughout this incident.

Investigating: We have new information regarding the incident that affected your service.

Please find below an update on the situation: Start time : 19/02/2025 14:20 UTC Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an event affecting our MX Plan offer.

Customers Impact : Customers will experience problems accessing their webmail, IMAP/POP and submission on Zimbra.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC End time : 18/02/2025 17:25 UTC Root Cause : This incident was caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX Plan offer, have been resolved

Start Time : 18/02/2025 18:30 UTC End Time : 18/02/2025 23:09UTC Root cause : This incident is caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Since 18/02/2025 at 19:00 UTC, please be aware that Filerz97 is back to operational status. Ongoing Actions : Our teams are currently monitoring the situation.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 18:30 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC End time : 18/02/2025 17:25 UTC Root Cause : This incident was caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX Plan offer, have been resolved

Start Time : 18/02/2025 18:30 UTC End Time : 18/02/2025 23:09UTC Root cause : This incident is caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Since 18/02/2025 at 19:00 UTC, please be aware that Filerz97 is back to operational status. Ongoing Actions : Our teams are currently monitoring the situation.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 18:30 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX Plan offer has now been resolved.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC End time : 18/02/2025 17:25 UTC Root Cause : This incident was caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 15:36 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our MX Plan offer, have been resolved

Start Time : 18/02/2025 18:30 UTC End Time : 18/02/2025 23:09UTC Root cause : This incident is caused by hardware equipment issue.

We thank you for your understanding and patience throughout this incident

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Since 18/02/2025 at 19:00 UTC, please be aware that Filerz97 is back to operational status. Ongoing Actions : Our teams are currently monitoring the situation.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have determined the origin of the incident affecting our MX Plan offer.

Here is detail for this incident : Start time : 18/02/2025 18:30 UTC Impacted Service(s) : This incident is affecting MX Plan service hosted Filerz97. Customers Impact : Customers will experience problems accessing their mail. Root Cause : This incident is caused by hardware equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our Domain SO tld offer has now been resolved.

Here is detail for this incident : Start time : 28/01/2025 11:00 UTC Start time : 18/02/2025 09:15 UTC Root Cause : Software issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have new information regarding the incident that affected your services.

Please find below an update on the situation: Update : New actions have been taken to restore the service, and we will provide a further update on the resolution progress by mid-week.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: Our teams are still working to resolve the incident and restore services as quickly as possible We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Identified: The issue has been identified and a fix is being implemented. Start time : 28/01/2025 11:00 UTC Service impact : Customer with a .so domains name are unable to perform some tasks.

Investigating: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

Start time : 28/01/2025 11:00 UTC Service impact : Customer with a .so domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Investigating: We have detected an issue on our services. We will update informations when we will have more details.

Identified: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties.

Please find the details:

Start time : 18/02/2025 08:29 UTC Service impact : Customer with a .lt domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: We would like to inform you that the incident on our Domain SO tld offer has now been resolved.

Here is detail for this incident : Start time : 28/01/2025 11:00 UTC Start time : 18/02/2025 09:15 UTC Root Cause : Software issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have new information regarding the incident that affected your services.

Please find below an update on the situation: Update : New actions have been taken to restore the service, and we will provide a further update on the resolution progress by mid-week.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: Our teams are still working to resolve the incident and restore services as quickly as possible We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Identified: The issue has been identified and a fix is being implemented. Start time : 28/01/2025 11:00 UTC Service impact : Customer with a .so domains name are unable to perform some tasks.

Investigating: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

Start time : 28/01/2025 11:00 UTC Service impact : Customer with a .so domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Investigating: We have detected an issue on our services. We will update informations when we will have more details.

Identified: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties.

Please find the details:

Start time : 18/02/2025 08:29 UTC Service impact : Customer with a .lt domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: We would like to inform you that the incident on our Domain SO tld offer has now been resolved.

Here is detail for this incident : Start time : 28/01/2025 11:00 UTC Start time : 18/02/2025 09:15 UTC Root Cause : Software issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have new information regarding the incident that affected your services.

Please find below an update on the situation: Update : New actions have been taken to restore the service, and we will provide a further update on the resolution progress by mid-week.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: Our teams are still working to resolve the incident and restore services as quickly as possible We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Identified: The issue has been identified and a fix is being implemented. Start time : 28/01/2025 11:00 UTC Service impact : Customer with a .so domains name are unable to perform some tasks.

Investigating: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

Start time : 28/01/2025 11:00 UTC Service impact : Customer with a .so domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Investigating: We have detected an issue on our services. We will update informations when we will have more details.

Identified: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties.

Please find the details:

Start time : 18/02/2025 08:29 UTC Service impact : Customer with a .lt domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: We would like to inform you that the incident on our Domain SO tld offer has now been resolved.

Here is detail for this incident : Start time : 28/01/2025 11:00 UTC Start time : 18/02/2025 09:15 UTC Root Cause : Software issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have new information regarding the incident that affected your services.

Please find below an update on the situation: Update : New actions have been taken to restore the service, and we will provide a further update on the resolution progress by mid-week.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: Our teams are still working to resolve the incident and restore services as quickly as possible We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Identified: The issue has been identified and a fix is being implemented. Start time : 28/01/2025 11:00 UTC Service impact : Customer with a .so domains name are unable to perform some tasks.

Investigating: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

Start time : 28/01/2025 11:00 UTC Service impact : Customer with a .so domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Investigating: We have detected an issue on our services. We will update informations when we will have more details.

Identified: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties.

Please find the details:

Start time : 18/02/2025 08:29 UTC Service impact : Customer with a .lt domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: We would like to inform you that the incident on our Domain SO tld offer has now been resolved.

Here is detail for this incident : Start time : 28/01/2025 11:00 UTC Start time : 18/02/2025 09:15 UTC Root Cause : Software issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have new information regarding the incident that affected your services.

Please find below an update on the situation: Update : New actions have been taken to restore the service, and we will provide a further update on the resolution progress by mid-week.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: Our teams are still working to resolve the incident and restore services as quickly as possible We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Identified: The issue has been identified and a fix is being implemented. Start time : 28/01/2025 11:00 UTC Service impact : Customer with a .so domains name are unable to perform some tasks.

Investigating: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties. Please find the details:

Start time : 28/01/2025 11:00 UTC Service impact : Customer with a .so domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Investigating: We have detected an issue on our services. We will update informations when we will have more details.

Identified: An incident is in progress on our Domain Names offer, customers in the impacted zone may face some difficulties.

Please find the details:

Start time : 18/02/2025 08:29 UTC Service impact : Customer with a .lt domains name are unable to perform some tasks. Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.