Web Cloud Status: check for Web Cloud outages and issues

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud CDN || CDN Hosting

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

RBX

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

SBG

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

BHS

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud CDN || CDN Infrastructure

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

RBX

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

SBG

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

BHS

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Collaborative solutions || EmailPro

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Mailbox Access

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Delivery email

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Mail Flow

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Operations

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Redirection

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Collaborative solutions || Hosted Exchange

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Mailbox Access

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Delivery

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Mail Flow

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Operations

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Reception

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Trusted Exchange

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Collaborative solutions || MX Plan

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Delivery email

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Mailbox Access

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Reception

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Delivery email

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Mail Flow

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Mailbox Access

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Operations

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Collaborative solutions || Office

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Redirection

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Operations

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Webmail

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Delivery

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Delivery

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Collaborative solutions || OVH Mail Migrator

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Collaborative solutions || Private Exchange

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Mailbox Access

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Mail Flow

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Operations

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Collaborative solutions || Trusted Exchange

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Mailbox Access

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Mail Flow

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Operations

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Collaborative solutions || Zimbra

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Collaborative solutions || Sharepoint

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Access

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[Global][Collaborative Solutions] - Zimbra incident notification

Started 27 Oct 2026 08:54:37 (6 days ago), resolved 27 Oct 2026 08:54:37 (6 days ago)

Incident without Impact

Resolved

Web Access

Delivery email

We would like to inform you that an incident occurred affecting our Zimbra offering. This incident has now been resolved.

Please find the details of this incident below :

Start time : 27/10/2026 07:10 UTC End time : 27/10/2026 08:25 UTC Impacted Service(s) : A Zimbra mailstore was temporarily unavailable. Customers Impact : Customers were temporarily unable to log in to their Zimbra email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and could not send or receive emails. Incoming emails were queued and delivered once the incident was resolved. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

[RBX8][Collaborative Solutions] - Zimbra incident notification

Started 30 Oct 2026 05:40:22 (3 days ago), resolved 30 Oct 2026 15:27:57 (3 days ago)

Major Incident

Resolved

Web Access

Delivery email

Operations

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 30/10/2026 05:29 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/nkprskk57mc9 Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Reception

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Delivery email

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[Global][Collaborative Solutions] - Zimbra incident notification

Started 27 Oct 2026 08:54:37 (6 days ago), resolved 27 Oct 2026 08:54:37 (6 days ago)

Incident without Impact

Resolved

Web Access

Delivery email

We would like to inform you that an incident occurred affecting our Zimbra offering. This incident has now been resolved.

Please find the details of this incident below :

Start time : 27/10/2026 07:10 UTC End time : 27/10/2026 08:25 UTC Impacted Service(s) : A Zimbra mailstore was temporarily unavailable. Customers Impact : Customers were temporarily unable to log in to their Zimbra email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and could not send or receive emails. Incoming emails were queued and delivered once the incident was resolved. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

[RBX8][Collaborative Solutions] - Zimbra incident notification

Started 30 Oct 2026 05:40:22 (3 days ago), resolved 30 Oct 2026 15:27:57 (3 days ago)

Major Incident

Resolved

Web Access

Delivery email

Operations

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 30/10/2026 05:29 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/nkprskk57mc9 Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Operations

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[RBX8][Collaborative Solutions] - Zimbra incident notification

Started 30 Oct 2026 05:40:22 (3 days ago), resolved 30 Oct 2026 15:27:57 (3 days ago)

Major Incident

Resolved

Web Access

Delivery email

Operations

We are currently experiencing an incident affecting our Zimbra offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 30/10/2026 05:29 UTC Impacted Service(s) : Access to some Zimbra mailboxes and webmail is unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes, send and receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/nkprskk57mc9 Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Delivery email

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud DNS || DNS Anycast

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

RBX

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

GRA

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

SBG

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Webmail

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Delivery

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

BHS

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

SYD

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

SGP

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud DNS || DNS Hosting

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns10

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns11

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns12

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns13

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns14

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns15

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns16

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns17

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns18

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns19

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns20

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns100

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns101

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns102

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns103

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns104

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns105

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns106

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns107

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns108

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns109

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns110

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns111

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns112

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns113

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns-tn

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

dns10-ca

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Domains || Domains Name

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Registration

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GLOBAL][Domains] - .MS Domain Names Incident Notification

Started 16 Oct 2026 09:48:42 (17 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .MG Domains Name incident notification

Started 2 Nov 2026 09:04:46 (7 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Root Cause : This incident is caused by our provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .CO Domains Name incident notification

Started 2 Nov 2026 08:59:15 (8 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .TOP Domains Name incident notification

Started 2 Nov 2026 10:38:53 (6 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TOP domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TOP domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Renew

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GLOBAL][Domains] - .MS Domain Names Incident Notification

Started 16 Oct 2026 09:48:42 (17 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .MG Domains Name incident notification

Started 2 Nov 2026 09:04:46 (7 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Root Cause : This incident is caused by our provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .CO Domains Name incident notification

Started 2 Nov 2026 08:59:15 (8 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .TOP Domains Name incident notification

Started 2 Nov 2026 10:38:53 (6 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TOP domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TOP domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Transfer

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GLOBAL][Domains] - .MS Domain Names Incident Notification

Started 16 Oct 2026 09:48:42 (17 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .MG Domains Name incident notification

Started 2 Nov 2026 09:04:46 (7 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Root Cause : This incident is caused by our provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .CO Domains Name incident notification

Started 2 Nov 2026 08:59:15 (8 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .TOP Domains Name incident notification

Started 2 Nov 2026 10:38:53 (6 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TOP domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TOP domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Restore

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GLOBAL][Domains] - .MS Domain Names Incident Notification

Started 16 Oct 2026 09:48:42 (17 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .MG Domains Name incident notification

Started 2 Nov 2026 09:04:46 (7 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Root Cause : This incident is caused by our provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .CO Domains Name incident notification

Started 2 Nov 2026 08:59:15 (8 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .TOP Domains Name incident notification

Started 2 Nov 2026 10:38:53 (6 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TOP domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TOP domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Delete

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GLOBAL][Domains] - .MS Domain Names Incident Notification

Started 16 Oct 2026 09:48:42 (17 days ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .MG Domains Name incident notification

Started 2 Nov 2026 09:04:46 (7 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Root Cause : This incident is caused by our provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .CO Domains Name incident notification

Started 2 Nov 2026 08:59:15 (8 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CO domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CO domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

[Global][Domains] - .TOP Domains Name incident notification

Started 2 Nov 2026 10:38:53 (6 hours ago), still ongoing

Major Incident

Identified

Registration

Renew

Transfer

Restore

Delete

We are currently experiencing an incident affecting our Domains offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 02/11/2026 08:45 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TOP domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TOP domains. Root Cause : This incident is caused by our provider. Ongoing Actions : In coordination with our provider, our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Web Cloud Databases || CloudDB GRA

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu001

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu005

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu006

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu007

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu008

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu009

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting-Databases] - CloudDB incident notification

Started 30 Oct 2026 18:21:24 (3 days ago), resolved 2 Nov 2026 12:40:39 (4 hours ago)

Major Incident

Resolved

eu009

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our CloudDB offer on the specific region.

Here are some supplementary details :

Start time : 30/10/2026 17:45 UTC Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:

eu009
sharedsql003.eu009
sharedsql017.eu009
clouddb026.eu009
clouddb014.eu009
clouddb049.eu009

Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu010

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu011

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu012

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Databases || CloudDB BHS

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu013

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

ca001

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

ca002

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Identity, Security & Operations || Key Management Service

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

AP-SOUTHEAST-SGP

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

AP-SOUTHEAST-SYD

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

CA-EAST-BHS

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

CA-EAST-TOR

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Internet Access || ADSL

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

EU-CENTRAL-WAW

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

EU-SOUTH-MIL

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Internet Access || Delivery

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Internet Access || FTTH

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

EU-WEST-ERI

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Internet Access || SDSL

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

EU-WEST-GRA

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

EU-WEST-LIM

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

EU-WEST-PAR

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud OverTheBox || OverTheBox

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

EU-WEST-RBX

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

EU-WEST-SBG

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Managed Hosting for WordPress || GRA

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu-prd-001

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud VoIP || Carrier SIP

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Access RBX

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Spain

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Access SBG

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Migration Tools || OMM

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Migration Tools || OSM

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Germany

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud VoIP || Core Network

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud VoIP || Interconnect

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

France

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Belgium

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

United Kingdom

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

CCS

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Switzerland

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud VoIP || Services

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Conferences

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Fax

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

CCS, IVR & Call Queues

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

SMS

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

VXML

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Billing

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Provisioning

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud VoIP || SMS

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud VoIP || Telephony

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Access SBC

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Fax

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Media Gateways

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Softcall

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Voicemail

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Web Hosting || Databases BHS

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

ca001

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

ca002

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Web Hosting || Databases GRA

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu001

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu002

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu004

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu005

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu007

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu008

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu009

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting-Databases] - CloudDB incident notification

Started 30 Oct 2026 18:21:24 (3 days ago), resolved 2 Nov 2026 12:40:39 (4 hours ago)

Major Incident

Resolved

eu009

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our CloudDB offer on the specific region.

Here are some supplementary details :

Start time : 30/10/2026 17:45 UTC Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:

eu009
sharedsql003.eu009
sharedsql017.eu009
clouddb026.eu009
clouddb014.eu009
clouddb049.eu009

Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu010

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster051

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu011

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu012

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

eu013

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster001

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Web Hosting || Datacenter BHS

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster090

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster151

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster002

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster003

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Redirect

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster005

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Web Hosting || Datacenter GRA

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster006

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster100

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (5 days ago), resolved 29 Oct 2026 15:25:29 (4 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (4 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (5 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (5 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (5 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (5 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (5 days ago)

See all updates

Cluster007

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster102

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster103

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster010

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster105

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (5 days ago), resolved 29 Oct 2026 15:25:29 (4 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (4 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (5 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (5 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (5 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (5 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (5 days ago)

See all updates

Cluster011

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster106

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster012

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster107

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster013

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster110

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (5 days ago), resolved 29 Oct 2026 15:25:29 (4 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (4 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (5 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (5 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (5 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (5 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (5 days ago)

See all updates

Cluster014

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster111

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (5 days ago), resolved 29 Oct 2026 15:25:29 (4 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (4 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (5 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (5 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (5 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (5 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (5 days ago)

See all updates

Cluster015

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster112

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster017

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster113

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster020

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster114

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster021

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster115

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster023

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster022

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster117

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster024

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster025

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster120

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting] - Cluster120, Cluster126, Cluster131 incident notification

Started 26 Oct 2026 16:59:01 (7 days ago), resolved 26 Oct 2026 22:14:12 (7 days ago)

Minor Incident

Resolved

Cluster120

Cluster126

Cluster131

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the GRA region.

Please find the details of this incident below :

Start time : 26/10/2026 15:50 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz66 - Cluster120 Filerz167 - Cluster126 Filerz152 - Cluster126 Filerz1812 - Cluster131 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (5 days ago), resolved 29 Oct 2026 15:25:29 (4 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (4 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (5 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (5 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (5 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (5 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (5 days ago)

See all updates

Cluster121

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting] - Cluster121 incident notification

Started 27 Oct 2026 10:28:21 (6 days ago), resolved 27 Oct 2026 13:59:42 (6 days ago)

Minor Incident

Resolved

Cluster121

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster121.

Here are some supplementary details :

Start time : 27/10/2026 08:00 UTC Impacted Service(s) :Slowness can be observed on operations launched by customer (attached Domain create, suspend, etc...) in Cluster 121. There is no issue with website access for customers. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster026

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster027

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster123

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster124

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster028

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster126

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting] - Cluster120, Cluster126, Cluster131 incident notification

Started 26 Oct 2026 16:59:01 (7 days ago), resolved 26 Oct 2026 22:14:12 (7 days ago)

Minor Incident

Resolved

Cluster120

Cluster126

Cluster131

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the GRA region.

Please find the details of this incident below :

Start time : 26/10/2026 15:50 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz66 - Cluster120 Filerz167 - Cluster126 Filerz152 - Cluster126 Filerz1812 - Cluster131 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (5 days ago), resolved 29 Oct 2026 15:25:29 (4 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (4 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (5 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (5 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (5 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (5 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (5 days ago)

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 30 Oct 2026 19:03:26 (3 days ago), resolved 30 Oct 2026 20:59:01 (3 days ago)

Minor Incident

Resolved

Cluster126

Cluster128

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 30 Oct 2026 21:04:00 (3 days ago), resolved 2 Nov 2026 15:52:00 (40 minutes ago)

Minor Incident

Resolved

Cluster126

Cluster128

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Web Hosting offering has now been resolved.

Please find the details of this incident below :

Start time : 30/10/2026 18:30 UTC End time : 02/11/2026 15:40 UTC Impacted Service(s) : Some filerz listed below experienced latency issues : Filerz140 - Cluster126 Filerz981 - Cluster128 Customers Impact : Customers may have experienced latency on their websites hosted on the specified filerz. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

2 Nov 2026 15:52:00 (40 minutes ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering in the GRA region. The root cause has been identified.

Please find the details of this incident below :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz140 - Cluster126 Filerz981 - Cluster128 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the specified filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

2 Nov 2026 09:46:25 (7 hours ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

30 Oct 2026 21:04:00 (3 days ago)

See all updates

Cluster029

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster127

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster022

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster030

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster128

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (5 days ago), resolved 29 Oct 2026 15:25:29 (4 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (4 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (5 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (5 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (5 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (5 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (5 days ago)

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 30 Oct 2026 19:03:26 (3 days ago), resolved 30 Oct 2026 20:59:01 (3 days ago)

Minor Incident

Resolved

Cluster126

Cluster128

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 30 Oct 2026 21:04:00 (3 days ago), resolved 2 Nov 2026 15:52:00 (40 minutes ago)

Minor Incident

Resolved

Cluster126

Cluster128

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Web Hosting offering has now been resolved.

Please find the details of this incident below :

Start time : 30/10/2026 18:30 UTC End time : 02/11/2026 15:40 UTC Impacted Service(s) : Some filerz listed below experienced latency issues : Filerz140 - Cluster126 Filerz981 - Cluster128 Customers Impact : Customers may have experienced latency on their websites hosted on the specified filerz. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

2 Nov 2026 15:52:00 (40 minutes ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering in the GRA region. The root cause has been identified.

Please find the details of this incident below :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz140 - Cluster126 Filerz981 - Cluster128 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the specified filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

2 Nov 2026 09:46:25 (7 hours ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 30/10/2026 18:30 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filez140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

30 Oct 2026 21:04:00 (3 days ago)

See all updates

Cluster031

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster129

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting] - Filerz 956 Cluster029/129 incident notification

Started 27 Oct 2026 09:36:39 (6 days ago), resolved 29 Oct 2026 15:20:10 (4 days ago)

Major Incident

Resolved

Cluster129

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 956 Cluster129.

Here are some supplementary details :

Start time : 27/10/2026 09:00 UTC Impacted Service(s) : Filerz 956 is unreachable on the Cluster129. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 27/10/2026 09:00 UTC End time : 27/10/2026 12:00 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:20:10 (4 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering in the Cluster129. The root cause has been identified.

Please find the details of this incident below :

Start time : 27/10/2026 09:00 UTC Impacted Service(s) : Filerz956 on Cluster129 is experiencing instability. Customers Impact : Customers may experience latency when accessing their websites hosted on Filerz956. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:07:43 (5 days ago)

Identified: Please find an update of this incident below :

Update : Filerz956 on the Cluster029/129 is still experiencing instability. Ongoing Actions : Our teams are still working on this issue and remain mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:37:36 (5 days ago)

Monitoring: Please find an update of this incident below :

Update : Filerz956 on the Cluster029/129 is experiencing instability again. Ongoing Actions : Our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 00:34:16 (6 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 27/10/2026 12:00 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 27/10/2026 09:00 UTC Impacted Service(s) : Filerz 956 was unreachable on Web Hosting Cluster129. Customers Impact : Customers were temporarily unable to access their websites hosted on the affected filerz. Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

27 Oct 2026 14:08:00 (6 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 956 Cluster129.

Here are some supplementary details :

Start time : 27/10/2026 09:00 UTC Impacted Service(s) : Filerz 956 is unreachable on the Cluster129. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

27 Oct 2026 09:36:40 (6 days ago)

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (5 days ago), resolved 29 Oct 2026 15:25:29 (4 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (4 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (5 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (5 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (5 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (5 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (5 days ago)

See all updates

Cluster033

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster130

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster020

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster060

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster131

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

[GRA][Web Hosting] - Cluster120, Cluster126, Cluster131 incident notification

Started 26 Oct 2026 16:59:01 (7 days ago), resolved 26 Oct 2026 22:14:12 (7 days ago)

Minor Incident

Resolved

Cluster120

Cluster126

Cluster131

We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the GRA region.

Please find the details of this incident below :

Start time : 26/10/2026 15:50 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz66 - Cluster120 Filerz167 - Cluster126 Filerz152 - Cluster126 Filerz1812 - Cluster131 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA][Web Hosting] - Multiple Filerz incident notification

Started 28 Oct 2026 10:05:58 (5 days ago), resolved 29 Oct 2026 15:25:29 (4 days ago)

Minor Incident

Resolved

Cluster100

Cluster105

Cluster110

Cluster111

Cluster120

More...

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Web Hosting offering has been resolved.

Start time : 28/10/2026 09:45 UTC End time : 29/10/2026 15:19 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

29 Oct 2026 15:25:29 (4 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Between 28/10/2026 17:30 UTC and 28/10/2026 18:00 UTC, some websites hosted on the affected Filerz were temporarily unavailable. Access has since been restored, and customers may now only experience latency on their websites. List of the affected filerz:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : The root cause has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:35:14 (5 days ago)

Identified: We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on multiple Filerz. The root cause has been identified.

Please find the details of this incident below :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz are experiencing latency issues :

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected Filerz. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 19:11:59 (5 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Further investigation has shown that the incident impacts additional filerz. The full list of affected filerz is now as follows:

filez1628 cluster131
filerz2186 cluster100
filerz1046 cluster129
filerz1812 cluster131
filerz152 cluster126
filerz167 cluster126
filerz66 cluster120
filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 17:59:34 (5 days ago)

Investigating: We are following up on the incident affecting your service(s).

Please find below an update on the situation: Update : The investigation to determine the root cause of the incident is still ongoing. Ongoing Actions : Our teams remain fully mobilised and are working to restore service as quickly as possible. Further analysis is in progress to confirm the origin of the incident.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 16:34:43 (5 days ago)

Investigating: We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in multiple Filerz.

Here are some supplementary details :

Start time : 28/10/2026 09:45 UTC Impacted Service(s) : The following Filerz list is experiencing slowness :

filerz344 cluster105
filerz649 cluster110
filerz545 cluster111
filerz140 cluster126
filerz981 cluster128

Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

28 Oct 2026 10:05:58 (5 days ago)

See all updates

Cluster090

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Redirect

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster024

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Web Hosting || SSL

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Sectigo

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Let's Encrypt

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Cluster090

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Web PaaS || GRA

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

GRA7

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Internet Access || SDSL

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Internet Access || ADSL

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Internet Access || Delivery

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Internet Access || FTTH

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud OverTheBox || OverTheBox

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Web Access

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud eu-prd-001

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Delivery

Mon 26

Tue 27

Wed 28

Thu 29

Fri 30

Sat 31

Sun 1

now

Web Cloud Status

Real-time updates of Web Cloud issues and outages

AI outages and updates, in one feedEvery AI model outage and update, in one feed

Web Cloud status is Minor Service Outage

Web Access

Delivery email

Operations

Web Cloud Domains || Domains Name

Registration

Renew

Transfer

I built StatusSight. Here's what I'm building next with AI.

Active Incidents

Recently Resolved Incidents

Web Cloud Outage Survival Guide

You're checking on Web Cloud - but is your own site converting?

Web Cloud Components

Web Cloud

Web Cloud CDN || CDN Hosting

RBX

SBG

BHS

Web Cloud CDN || CDN Infrastructure

RBX

SBG

BHS

Web Cloud Collaborative solutions || EmailPro

Mailbox Access

Delivery email

Mail Flow

Operations

Redirection

Web Cloud Collaborative solutions || Hosted Exchange

Mailbox Access

Delivery

Mail Flow

Operations

Reception

Trusted Exchange

Web Cloud Collaborative solutions || MX Plan

Delivery email

Mailbox Access

Reception

Delivery email

Mail Flow

Mailbox Access

Operations

Web Cloud Collaborative solutions || Office

Redirection

Operations

Webmail

Delivery

Delivery

Web Cloud Collaborative solutions || OVH Mail Migrator

Web Cloud Collaborative solutions || Private Exchange

Mailbox Access

Mail Flow

Operations

Web Cloud Collaborative solutions || Trusted Exchange

Mailbox Access

Mail Flow

Operations

Web Cloud Collaborative solutions || Zimbra

Web Cloud Collaborative solutions || Sharepoint

Web Access

Reception

Delivery email

Operations

Delivery email

Web Cloud DNS || DNS Anycast

RBX

GRA

SBG

Webmail

Delivery

BHS

SYD

SGP

Web Cloud DNS || DNS Hosting

dns