Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Minor Service Outage
Operations
Web Cloud Collaborative solutions || Hosted Exchange
Operations
Web Cloud Collaborative solutions || Office
Operations
Web Cloud Domains || Domains Name
Registration
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Active Incidents
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.
Here are some supplementary details :
Start time : 16/06/2026 11:45 UTC Impacted Service(s) : Performance degradation impacting websites hosted on filerz10002 Cluster121. Customers Impact : Customers may temporarily experience slowdowns on their websites hosted on filerz10002 cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details :
Start time : 16/06/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation
Here are some supplementary details :
Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the Cluster100 Filerz2186.
Please find the details of this incident below : Start time : 16/06/2026 06:25 UTC Impacted Service(s) : Filerz2186 is temporarily facing latency on the Cluster100. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on the specified cluster. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident affecting our Web Databases offering. We have identified the origin of the issue affecting the clouddb007.eu010.clouddb.ovh.net.
Please find the details of this incident below : Start time : 16/06/2026 09:43 UTC Impacted Service(s) : clouddb007.eu010.clouddb.ovh.net are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases hosted on the specified clouddb. Root Cause : This incident is caused by a network issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the Cluster100 Filerz2186 and Cluster151 Filerz666.
Please find the details of this incident below : Start time : 16/06/2026 06:25 UTC Impacted Service(s) : Filerz2186 and Filerz666 are temporarily facing latency on the specified clusters. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on the specified clusters. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We would like to inform you that an incident occurred on the Cluster151 Filerz666. This incident has now been resolved.
Please find the details of this incident below : Start time : 16/06/2026 05:45 UTC End time : 16/06/2026 06:00 UTC Impacted Service(s) : Filerz666 was temporarily facing latency on Web Hosting Cluster151. Customers Impact : Customers were temporarily facing slowness when trying to access and use their websites located on the specified cluster. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issues on the Cluster024 in GRA region.
Here are some supplementary details :
Start time : 12/06/2026 16:00 UTC Impacted Service(s) : Slowness on Cluster024. Customers Impact : Some customers hosted on Cluster024 may face slowness. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary functionality issue on Filerz2186 Cluster100 in GRA region.
Here are some supplementary details :
Start time : 11/06/2026 09:10 UTC Impacted Service(s) : The Filerz2186 is experiencing significant latency, resulting in degraded performance. Customers Impact : Customers experience slower response times and service instability. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary functionality issue on Filerz327 Cluster105 in GRA region.
Here are some supplementary details :
Start time : 11/06/2026 09:11 UTC Impacted Service(s) : The Filerz327 is unreachable on Web Hosting Cluster105. Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz327 Cluster105. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 28/05/2026 14:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We had an incident on our Web Hosting offering on Cluster 100 Filerz2186 in GRA which has now been resolved.
Here are some supplementary details :
Start time : 11/06/2026 06:16 UTC End time : 11/06/2026 06:36 UTC Impacted Service(s) : The Filerz2186 experienced significant latency, resulting in degraded performance. Customers Impact : Customers experienced slower response times and service instability. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.
Here are some supplementary details :
Start time : 01/06/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Delivery email
Mail Flow
Operations
We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation
Here are some supplementary details :
Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Redirection
Web Cloud Collaborative solutions || Hosted Exchange
Mailbox Access
Mail Flow
Delivery
Operations
We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation
Here are some supplementary details :
Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Reception
Web Cloud Collaborative solutions || MX Plan
Trusted Exchange
Reception
Delivery email
Delivery email
Mailbox Access
Redirection
Webmail
Delivery
Delivery
Web Cloud Collaborative solutions || Office
Operations
We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation
Here are some supplementary details :
Start time : 20/05/2026 08:42 UTC Impacted Service(s) : Some MX Plan, Email Pro, Hosted Exchange and Private Exchange operations is temporarily unavailable. Customers Impact : Customers may have the following issues : OWA Print Calendar functionality might not work OWA light mode does not work properly Signature or images not displayed properly Preview of attachments not working properly Public calendar URLs generating error 500 in browser. Ongoing Actions : We are waiting for Microsoft Security fix for our Exchange Collaborative solutions MX Plan, Email Pro, Hosted and private to fix some side effects related to mitigation.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Collaborative solutions || OVH Mail Migrator
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Web Cloud Collaborative solutions || Sharepoint
Mail Flow
Operations
Reception
Delivery email
Web Cloud Collaborative solutions || Zimbra
Web Access
Delivery email
Web Cloud DNS || DNS Anycast
RBX
Webmail
GRA
Delivery
SBG
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 28/05/2026 14:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.
Here are some supplementary details :
Start time : 01/06/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details :
Start time : 16/06/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Renew
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 28/05/2026 14:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.
Here are some supplementary details :
Start time : 01/06/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details :
Start time : 16/06/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 28/05/2026 14:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.
Here are some supplementary details :
Start time : 01/06/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details :
Start time : 16/06/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Restore
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 28/05/2026 14:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.
Here are some supplementary details :
Start time : 01/06/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details :
Start time : 16/06/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Delete
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 28/05/2026 14:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MG Domains offer, customers in the impacted zone are unable to perform some tasks on .MG domains.
Here are some supplementary details :
Start time : 01/06/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MG domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details :
Start time : 16/06/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu005
eu007
eu008
eu009
eu010
We are currently experiencing an ongoing incident affecting our Web Databases offering. We have identified the origin of the issue affecting the clouddb007.eu010.clouddb.ovh.net.
Please find the details of this incident below : Start time : 16/06/2026 09:43 UTC Impacted Service(s) : clouddb007.eu010.clouddb.ovh.net are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases hosted on the specified clouddb. Root Cause : This incident is caused by a network issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
eu011
eu012
eu013
Web Cloud Databases || CloudDB BHS
ca001
ca002
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
Web Cloud Internet Access || ADSL
Web Cloud Internet Access || Delivery
EU-SOUTH-MIL
Web Cloud Internet Access || FTTH
EU-WEST-ERI
EU-WEST-GRA
Web Cloud Internet Access || SDSL
EU-WEST-LIM
EU-WEST-PAR
Web Cloud OverTheBox || OverTheBox
EU-WEST-RBX
EU-WEST-SBG
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Spain
Web Cloud Migration Tools || OMM
Web Cloud VoIP || Interconnect
Web Cloud Migration Tools || OSM
France
Germany
Belgium
United Kingdom
Switzerland
Web Cloud VoIP || Services
CCS
Conferences
CCS, IVR & Call Queues
VXML
Billing
Fax
Provisioning
SMS
Web Cloud VoIP || SMS
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu009
eu010
eu008
eu011
eu012
Web Cloud Web Hosting || Datacenter BHS
Cluster051
Cluster001
Cluster151
We would like to inform you that an incident occurred on the Cluster151 Filerz666. This incident has now been resolved.
Please find the details of this incident below : Start time : 16/06/2026 05:45 UTC End time : 16/06/2026 06:00 UTC Impacted Service(s) : Filerz666 was temporarily facing latency on Web Hosting Cluster151. Customers Impact : Customers were temporarily facing slowness when trying to access and use their websites located on the specified cluster. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the Cluster100 Filerz2186 and Cluster151 Filerz666.
Please find the details of this incident below : Start time : 16/06/2026 06:25 UTC Impacted Service(s) : Filerz2186 and Filerz666 are temporarily facing latency on the specified clusters. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on the specified clusters. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
eu013
Redirect
Cluster002
Cluster003
Web Cloud Web Hosting || Datacenter GRA
Cluster005
Cluster090
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster006
Cluster100
We had an incident on our Web Hosting offering on Cluster 100 Filerz2186 in GRA which has now been resolved.
Here are some supplementary details :
Start time : 11/06/2026 06:16 UTC End time : 11/06/2026 06:36 UTC Impacted Service(s) : The Filerz2186 experienced significant latency, resulting in degraded performance. Customers Impact : Customers experienced slower response times and service instability. Root Cause : This incident was caused by a software issue.
We thank you for your understanding and patience throughout this incident.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary functionality issue on Filerz2186 Cluster100 in GRA region.
Here are some supplementary details :
Start time : 11/06/2026 09:10 UTC Impacted Service(s) : The Filerz2186 is experiencing significant latency, resulting in degraded performance. Customers Impact : Customers experience slower response times and service instability. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the Cluster100 Filerz2186 and Cluster151 Filerz666.
Please find the details of this incident below : Start time : 16/06/2026 06:25 UTC Impacted Service(s) : Filerz2186 and Filerz666 are temporarily facing latency on the specified clusters. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on the specified clusters. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the Cluster100 Filerz2186.
Please find the details of this incident below : Start time : 16/06/2026 06:25 UTC Impacted Service(s) : Filerz2186 is temporarily facing latency on the Cluster100. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on the specified cluster. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Cluster007
Cluster102
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster010
Cluster103
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster011
Cluster105
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary functionality issue on Filerz327 Cluster105 in GRA region.
Here are some supplementary details :
Start time : 11/06/2026 09:11 UTC Impacted Service(s) : The Filerz327 is unreachable on Web Hosting Cluster105. Customers Impact : Customers are temporarily unable to access and use their websites hosted on Filerz327 Cluster105. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster106
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster012
Cluster013
Cluster107
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster014
Cluster110
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster015
Cluster111
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster017
Cluster112
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster020
Cluster113
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster114
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster021
Cluster022
Cluster023
Cluster115
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster117
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster024
Cluster120
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster025
Cluster121
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.
Here are some supplementary details :
Start time : 16/06/2026 11:45 UTC Impacted Service(s) : Performance degradation impacting websites hosted on filerz10002 Cluster121. Customers Impact : Customers may temporarily experience slowdowns on their websites hosted on filerz10002 cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster026
Cluster123
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster027
Cluster124
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issues on the Cluster024 in GRA region.
Here are some supplementary details :
Start time : 12/06/2026 16:00 UTC Impacted Service(s) : Slowness on Cluster024. Customers Impact : Some customers hosted on Cluster024 may face slowness. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster028
Cluster126
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster029
Cluster127
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster022
Cluster030
Cluster031
Cluster128
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster129
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster033
Cluster130
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster131
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster060
Redirect
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster090
Cluster020
We are currently investigating an incident affecting our Wen Hosting offering, which is causing temporary latency issue in the MX Plan and Zimbra solutions.
Here are some supplementary details :
Start time : 11/06/2026 11:39 UTC Impacted Service(s) : Mail Delivery Operations Customers Impact : Customers may face slowness on mail delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.