Web Cloud Status

Resolved: We are pleased to inform you that the incident affecting our MX Plan offering has been resolved.

Start time : 07/10/2026 15:33 UTC End time : 07/10/2026 17:00 UTC Root Cause : This incident was caused by another incident : https://bare-metal-servers.status-ovhcloud.com/incidents/s6kx6svxg4q9

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: Service has been fully restored since 07/10/2026 17:00 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/10/2026 15:33 UTC Impacted Service(s) : MX Plan was temporarily unavailable. Customers Impact : Some customers using MX Plan were temporarily unable to in to their email adresses whether via webmail or a heavy mail client. Also, some customers were temporarily unable to send and receive emails. Root Cause : This incident is caused by another incident : https://bare-metal-servers.status-ovhcloud.com/incidents/s6kx6svxg4q9

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our MX Plan offer on the specific region.

Here are some supplementary details :

Start time : 07/10/2026 15:33 UTC Impacted Service(s) : MX Plan is temporarily unavailable. Customers Impact : Some customers using MX Plan are temporarily unable to in to their email adresses whether via webmail or a heavy mail client. Also, some customers are temporarily unable to send and receive emails. Please note that emails received during the incident will be stored and delivered after the incident is resolved. Root Cause : This incident is caused by another incident : https://bare-metal-servers.status-ovhcloud.com/incidents/s6kx6svxg4q9 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our MX Plan offering has now been resolved.

Please find the details of this incident below : Start time : 08/10/2026 21:32 UTC End time : 08/10/2026 22:03 UTC Impacted Service(s) : The storage server homez.286 was temporarily unavailable. Customers Impact : Customers were temporarily unable to log in to their MX Plan email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and could not send or receive emails. Incoming emails received during the incident were queued and delivered once the service was restored. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Investigating: We are currently experiencing an incident affecting our MX Plan offering, which is causing temporary availability issues on homez.286.

Please find the details of this incident below : Start time : 08/10/2026 21:32 UTC Impacted Service(s) : The storage server homez.286 is temporarily unavailable. Customers Impact : Customers are temporarily unable to log in to their MX Plan email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and cannot send or receive emails. Incoming emails are being queued and will be delivered once the incident is resolved. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Webmail offering has been resolved.

Start time : 12/10/2026 14:40 UTC End time : 12/10/2026 15:00 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an incident affecting our Webmail offering, which is causing temporary availability issues on Webmail access.

Please find the details of this incident below : Start time : 12/10/2026 14:40 UTC Impacted Service(s) : Webmail access is temporarily unavailable via browser. Customers Impact : Customers are temporarily unable to access Webmail via browser. Customers can still access their accounts via a heavy client (Outlook, Thunderbird, etc.). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our MX Plan offering has been resolved.

Start time : 07/10/2026 15:33 UTC End time : 07/10/2026 17:00 UTC Root Cause : This incident was caused by another incident : https://bare-metal-servers.status-ovhcloud.com/incidents/s6kx6svxg4q9

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: Service has been fully restored since 07/10/2026 17:00 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/10/2026 15:33 UTC Impacted Service(s) : MX Plan was temporarily unavailable. Customers Impact : Some customers using MX Plan were temporarily unable to in to their email adresses whether via webmail or a heavy mail client. Also, some customers were temporarily unable to send and receive emails. Root Cause : This incident is caused by another incident : https://bare-metal-servers.status-ovhcloud.com/incidents/s6kx6svxg4q9

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our MX Plan offer on the specific region.

Here are some supplementary details :

Start time : 07/10/2026 15:33 UTC Impacted Service(s) : MX Plan is temporarily unavailable. Customers Impact : Some customers using MX Plan are temporarily unable to in to their email adresses whether via webmail or a heavy mail client. Also, some customers are temporarily unable to send and receive emails. Please note that emails received during the incident will be stored and delivered after the incident is resolved. Root Cause : This incident is caused by another incident : https://bare-metal-servers.status-ovhcloud.com/incidents/s6kx6svxg4q9 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our MX Plan offering has been resolved.

Start time : 07/10/2026 15:33 UTC End time : 07/10/2026 17:00 UTC Root Cause : This incident was caused by another incident : https://bare-metal-servers.status-ovhcloud.com/incidents/s6kx6svxg4q9

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: Service has been fully restored since 07/10/2026 17:00 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 07/10/2026 15:33 UTC Impacted Service(s) : MX Plan was temporarily unavailable. Customers Impact : Some customers using MX Plan were temporarily unable to in to their email adresses whether via webmail or a heavy mail client. Also, some customers were temporarily unable to send and receive emails. Root Cause : This incident is caused by another incident : https://bare-metal-servers.status-ovhcloud.com/incidents/s6kx6svxg4q9

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our MX Plan offer on the specific region.

Here are some supplementary details :

Start time : 07/10/2026 15:33 UTC Impacted Service(s) : MX Plan is temporarily unavailable. Customers Impact : Some customers using MX Plan are temporarily unable to in to their email adresses whether via webmail or a heavy mail client. Also, some customers are temporarily unable to send and receive emails. Please note that emails received during the incident will be stored and delivered after the incident is resolved. Root Cause : This incident is caused by another incident : https://bare-metal-servers.status-ovhcloud.com/incidents/s6kx6svxg4q9 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 06/10/2026 19:55 UTC End time : 07/10/2026 12:10 UTC Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have determined the origin of the incident affecting our Zimbra offer.

Here are some supplementary details : Start time : 06/10/2026 19:55 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily inaccessible. Customers Impact : Some customers are temporarily unable to access their Zimbra mailboxes. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We had an incident on our Collaborative Solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 09/10/2026 04:44 UTC End time : 09/10/2026 04:58 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Resolved: We had an incident on our Collaborative Solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 09/10/2026 06:33 UTC End time : 09/10/2026 06:48 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Resolved: We are pleased to inform you that the incident affecting our Collaborative solutions offering has been resolved.

Start time : 06/10/2026 19:55 UTC End time : 07/10/2026 12:10 UTC Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have determined the origin of the incident affecting our Zimbra offer.

Here are some supplementary details : Start time : 06/10/2026 19:55 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily inaccessible. Customers Impact : Some customers are temporarily unable to access their Zimbra mailboxes. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We had an incident on our Collaborative Solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 09/10/2026 04:44 UTC End time : 09/10/2026 04:58 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Resolved: We had an incident on our Collaborative Solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 09/10/2026 06:33 UTC End time : 09/10/2026 06:48 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Resolved: We had an incident on our Collaborative Solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 09/10/2026 04:44 UTC End time : 09/10/2026 04:58 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Resolved: We had an incident on our Collaborative Solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 09/10/2026 06:33 UTC End time : 09/10/2026 06:48 UTC Impacted Service(s) : Some Zimbra mailboxes were temporarily inaccessible. Customers Impact : Some customers were temporarily unable to access and use their Zimbra mailboxes. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

Identified: We have new information regarding this maintenance that affected your services.

Please find below an update on the situation:

Update : The .MG domain is now operational again. Our team is still working on the .TL domain.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.

Here are some supplementary details :

Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding this maintenance that affected your services.

Please find below an update on the situation:

Update : The .MG domain is now operational again. Our team is still working on the .TL domain.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding this maintenance that affected your services.

Please find below an update on the situation:

Update : The .MG domain is now operational again. Our team is still working on the .TL domain.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.

Here are some supplementary details :

Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding this maintenance that affected your services.

Please find below an update on the situation:

Update : The .MG domain is now operational again. Our team is still working on the .TL domain.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding this maintenance that affected your services.

Please find below an update on the situation:

Update : The .MG domain is now operational again. Our team is still working on the .TL domain.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.

Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Web Hosting offering has now been resolved.

Please find the details of this incident below :

Start time : 13/10/2026 15:26 UTC End time : 13/10/2026 16:21 UTC Impacted Service(s) : The CloudDB instance clouddb024.eu010 was temporarily unavailable. Customers Impact : Customers were temporarily unable to access their data located on the specified CloudDB. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

Identified: We are currently experiencing an incident affecting our Web Hosting offering. The root cause has been identified.

Please find the details of this incident below :

Start time : 13/10/2026 15:26 UTC Impacted Service(s) : The CloudDB instance clouddb024.eu010 is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located on the specified CloudDB. Root Cause : A service disruption is occurring due to an unexpected underlying infrastructure malfunction. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.