Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Minor Service Outage
Web Cloud Collaborative solutions || MX Plan
Delivery email
Delivery
Web Cloud Domains || Domains Name
Registration
Renew
Transfer
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Active Incidents
We are currently experiencing an event affecting our Collaborative solutions offer.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 04/05/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We are currently experiencing an ongoing incident affecting our Web Databases offering. We have identified the origin of the issue affecting the sharedsql instances listed below :
- sharedsql045.eu001
- sharedsql007.eu007
- sharedsql052.eu007
- sharedsql054.eu007
- sharedsql026.eu004
- sharedsql008.eu011
Please find the details of this incident below : Start time : 16/05/2026 05:17 UTC Impacted Service(s) : The sharedsql databases listed above are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases hosted on the specified sharedsql instances. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary functionality issue in the MX Plan solution.
Here are some supplementary details :
Start time : 12/05/2026 14:10 UTC Impacted Service(s) : Mailbox Operations Customers Impact : Delay in OVH tasks from manager or API Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 10002 cluster121.
Here are some supplementary details :
Start time : 12/05/2026 13:54 UTC Impacted Service(s) : Filerz10002 is unreachable on the Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster121 - Filerz10002.
Here are some supplementary details :
Start time : 11/05/2026 12:15 UTC Impacted Service(s) : Filerz10002 is facing slowness on Web Hosting Cluster121. Customers Impact : Customers are temporarily experiencing slowness navigating on hosting which data is stored on Filerz10002 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Mail Flow
Delivery email
Operations
Web Cloud Collaborative solutions || Hosted Exchange
Redirection
Mailbox Access
Mail Flow
Delivery
Operations
Trusted Exchange
Web Cloud Collaborative solutions || MX Plan
Reception
Delivery email
Reception
Delivery email
We are currently experiencing an event affecting our Collaborative solutions offer.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Mailbox Access
Redirection
Webmail
Delivery
Delivery
We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary functionality issue in the MX Plan solution.
Here are some supplementary details :
Start time : 12/05/2026 14:10 UTC Impacted Service(s) : Mailbox Operations Customers Impact : Delay in OVH tasks from manager or API Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Collaborative solutions || Office
Operations
Web Cloud Collaborative solutions || OVH Mail Migrator
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Web Cloud Collaborative solutions || Sharepoint
Mail Flow
Operations
Reception
Web Cloud Collaborative solutions || Zimbra
Delivery email
Web Access
Delivery email
Web Cloud DNS || DNS Anycast
RBX
Webmail
GRA
Delivery
SBG
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 04/05/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Renew
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 04/05/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 04/05/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Restore
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 04/05/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Delete
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .TL Domains offer, customers in the impacted zone are unable to perform some tasks on .TL domains.
Here are some supplementary details :
Start time : 04/05/2026 08:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .TL domains. Customers Impact : Customers are temporarily unable to perform specified operations on .TL domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu005
eu008
eu007
eu009
eu010
eu011
eu012
Web Cloud Databases || CloudDB BHS
eu013
ca001
ca002
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
Web Cloud Internet Access || ADSL
EU-CENTRAL-WAW
Web Cloud Internet Access || Delivery
EU-SOUTH-MIL
Web Cloud Internet Access || FTTH
EU-WEST-ERI
EU-WEST-GRA
Web Cloud Internet Access || SDSL
EU-WEST-LIM
Web Cloud OverTheBox || OverTheBox
EU-WEST-PAR
EU-WEST-RBX
EU-WEST-SBG
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Web Cloud VoIP || Interconnect
Web Cloud Migration Tools || OMM
Spain
France
Germany
Web Cloud Migration Tools || OSM
Belgium
United Kingdom
Switzerland
Web Cloud VoIP || Services
Conferences
CCS
CCS, IVR & Call Queues
VXML
Fax
Billing
Provisioning
SMS
Web Cloud VoIP || SMS
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
We are currently experiencing an ongoing incident affecting our Web Databases offering. We have identified the origin of the issue affecting the sharedsql instances listed below :
- sharedsql045.eu001
- sharedsql007.eu007
- sharedsql052.eu007
- sharedsql054.eu007
- sharedsql026.eu004
- sharedsql008.eu011
Please find the details of this incident below : Start time : 16/05/2026 05:17 UTC Impacted Service(s) : The sharedsql databases listed above are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases hosted on the specified sharedsql instances. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
eu002
eu004
We are currently experiencing an ongoing incident affecting our Web Databases offering. We have identified the origin of the issue affecting the sharedsql instances listed below :
- sharedsql045.eu001
- sharedsql007.eu007
- sharedsql052.eu007
- sharedsql054.eu007
- sharedsql026.eu004
- sharedsql008.eu011
Please find the details of this incident below : Start time : 16/05/2026 05:17 UTC Impacted Service(s) : The sharedsql databases listed above are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases hosted on the specified sharedsql instances. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
eu005
eu007
We are currently experiencing an ongoing incident affecting our Web Databases offering. We have identified the origin of the issue affecting the sharedsql instances listed below :
- sharedsql045.eu001
- sharedsql007.eu007
- sharedsql052.eu007
- sharedsql054.eu007
- sharedsql026.eu004
- sharedsql008.eu011
Please find the details of this incident below : Start time : 16/05/2026 05:17 UTC Impacted Service(s) : The sharedsql databases listed above are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases hosted on the specified sharedsql instances. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
eu009
eu008
eu010
eu011
We are currently experiencing an ongoing incident affecting our Web Databases offering. We have identified the origin of the issue affecting the sharedsql instances listed below :
- sharedsql045.eu001
- sharedsql007.eu007
- sharedsql052.eu007
- sharedsql054.eu007
- sharedsql026.eu004
- sharedsql008.eu011
Please find the details of this incident below : Start time : 16/05/2026 05:17 UTC Impacted Service(s) : The sharedsql databases listed above are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their databases hosted on the specified sharedsql instances. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
eu012
Web Cloud Web Hosting || Datacenter BHS
Cluster051
eu013
Cluster151
Cluster001
Redirect
Cluster002
Web Cloud Web Hosting || Datacenter GRA
Cluster003
Cluster090
Cluster005
Cluster006
Cluster100
Cluster102
Cluster007
Cluster103
Cluster010
Cluster105
Cluster011
Cluster012
Cluster106
Cluster107
Cluster013
Cluster110
Cluster014
Cluster015
Cluster111
Cluster017
Cluster112
Cluster113
Cluster020
Cluster114
Cluster021
Cluster115
Cluster022
Cluster023
Cluster024
Cluster117
Cluster025
Cluster120
Cluster026
Cluster121
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster121 - Filerz10002.
Here are some supplementary details :
Start time : 11/05/2026 12:15 UTC Impacted Service(s) : Filerz10002 is facing slowness on Web Hosting Cluster121. Customers Impact : Customers are temporarily experiencing slowness navigating on hosting which data is stored on Filerz10002 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 10002 cluster121.
Here are some supplementary details :
Start time : 12/05/2026 13:54 UTC Impacted Service(s) : Filerz10002 is unreachable on the Cluster121. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.