Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Minor Service Outage
Mailbox Access
Mail Flow
Operations
Web Access
Delivery email
Web Cloud Domains || Domains Name
Registration
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Active Incidents
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 956 Cluster129.
Here are some supplementary details :
Start time : 27/10/2026 09:00 UTC Impacted Service(s) : Filerz 956 is unreachable on the Cluster129. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster121.
Here are some supplementary details :
Start time : 27/10/2026 08:00 UTC Impacted Service(s) :Slowness can be observed on operations launched by customer (attached Domain create, suspend, etc...) in Cluster 121. There is no issue with website access for customers. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We would like to inform you that an incident occurred affecting our Zimbra offering. This incident has now been resolved.
Please find the details of this incident below :
Start time : 27/10/2026 07:10 UTC End time : 27/10/2026 08:25 UTC Impacted Service(s) : A Zimbra mailstore was temporarily unavailable. Customers Impact : Customers were temporarily unable to log in to their Zimbra email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and could not send or receive emails. Incoming emails were queued and delivered once the incident was resolved. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the GRA region.
Please find the details of this incident below :
Start time : 26/10/2026 15:50 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz66 - Cluster120 Filerz167 - Cluster126 Filerz152 - Cluster126 Filerz1812 - Cluster131 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the GRA region.
Please find the details of this incident below :
Start time : 26/10/2026 14:10 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz66 - Cluster120 Filerz167 - Cluster126 Filerz152 - Cluster126 Filerz1812 - Cluster131 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on Cluster115/Filerz457 in the GRA region.
Please find the details of this incident below :
Start time : 25/10/2026 03:30 UTC Impacted Service(s) : Filerz457 is experiencing latency issues on the Cluster115. Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the specified Filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our VoIP offering.
Please find the details of this incident below :
Start time : 21/10/2026 14:30 UTC Impacted Service(s) : Replies to SMS sent using short numbers are temporarily not delivered. Customers Impact : Customers are temporarily unable to receive replies to their SMS sent using short numbers. Ongoing Actions : In coordination with our provider, our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident which is causing temporary availability issue on EmailPro services.
Here are some supplementary details :
Start time : 22/10/2026 12:00 UTC Impacted Service(s) : Some EmailPro mailboxes are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their EmailPro mailboxes. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer in Cluster151.
Here are some supplementary details :
Start time : 22/10/2026 13:45 UTC Impacted Service(s) : Slowness on Web Hosting Cluster151. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster151. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VOIP offer.
Here are some supplementary details :
Start time : 21/10/2026 19:52 UTC Impacted Service(s) :MMB is currently unavailable. Customers Impact : Customers cannot access their management interface. Telephony services (lines, calls) are not affected. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting services in the Cluster 100.
Here are some supplementary details :
Start time : 21/10/2026 20:05 UTC Impacted Service(s) : Some customers are temporarily unable to access their websites. Customers Impact : Customers may encounter an error message on their websites. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our CloudDB offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 21/10/2026 01:12 UTC Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:
- eu001
- eu005
- eu006
- eu007
- eu011
- eu012 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
We are currently experiencing an ongoing incident which is causing temporary availability issue on EmailPro services.
Here are some supplementary details :
Start time : 22/10/2026 12:00 UTC Impacted Service(s) : Some EmailPro mailboxes are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their EmailPro mailboxes. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mail Flow
We are currently experiencing an ongoing incident which is causing temporary availability issue on EmailPro services.
Here are some supplementary details :
Start time : 22/10/2026 12:00 UTC Impacted Service(s) : Some EmailPro mailboxes are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their EmailPro mailboxes. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Delivery email
Operations
We are currently experiencing an ongoing incident which is causing temporary availability issue on EmailPro services.
Here are some supplementary details :
Start time : 22/10/2026 12:00 UTC Impacted Service(s) : Some EmailPro mailboxes are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their EmailPro mailboxes. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Redirection
Web Cloud Collaborative solutions || Hosted Exchange
Mailbox Access
Mail Flow
Delivery
Operations
Trusted Exchange
Web Cloud Collaborative solutions || MX Plan
Reception
Reception
Delivery email
Mailbox Access
Delivery email
Mail Flow
Mailbox Access
Operations
Redirection
Web Cloud Collaborative solutions || Office
Webmail
Operations
Web Cloud Collaborative solutions || OVH Mail Migrator
Delivery
Delivery
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Sharepoint
Web Cloud Collaborative solutions || Zimbra
Web Access
We would like to inform you that an incident occurred affecting our Zimbra offering. This incident has now been resolved.
Please find the details of this incident below :
Start time : 27/10/2026 07:10 UTC End time : 27/10/2026 08:25 UTC Impacted Service(s) : A Zimbra mailstore was temporarily unavailable. Customers Impact : Customers were temporarily unable to log in to their Zimbra email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and could not send or receive emails. Incoming emails were queued and delivered once the incident was resolved. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Reception
Delivery email
We would like to inform you that an incident occurred affecting our Zimbra offering. This incident has now been resolved.
Please find the details of this incident below :
Start time : 27/10/2026 07:10 UTC End time : 27/10/2026 08:25 UTC Impacted Service(s) : A Zimbra mailstore was temporarily unavailable. Customers Impact : Customers were temporarily unable to log in to their Zimbra email accounts, whether via webmail or an email client (e.g., Outlook, Thunderbird), and could not send or receive emails. Incoming emails were queued and delivered once the incident was resolved. Root Cause : This incident was caused by a hardware issue.
We thank you for your understanding and patience throughout this incident.
Delivery email
Operations
Web Cloud DNS || DNS Anycast
RBX
GRA
SBG
Webmail
BHS
Delivery
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Renew
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Restore
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Delete
We are currently experiencing an incident affecting our Domains offering for .MG and .TL Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 02/10/2026 11:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MG and .TL Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MG and .TL Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS Domain Names The root cause has been identified.
Please find the details of this incident below : Start time : 12/10/2026 06:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS Domain Names. Customers Impact : Customers are temporarily unable to perform specified operations on .MS Domain Names. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu001
We are currently investigating an incident affecting our CloudDB offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 21/10/2026 01:12 UTC Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:
- eu001
- eu005
- eu006
- eu007
- eu011
- eu012 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
eu005
We are currently investigating an incident affecting our CloudDB offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 21/10/2026 01:12 UTC Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:
- eu001
- eu005
- eu006
- eu007
- eu011
- eu012 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
eu006
We are currently investigating an incident affecting our CloudDB offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 21/10/2026 01:12 UTC Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:
- eu001
- eu005
- eu006
- eu007
- eu011
- eu012 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
eu007
We are currently investigating an incident affecting our CloudDB offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 21/10/2026 01:12 UTC Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:
- eu001
- eu005
- eu006
- eu007
- eu011
- eu012 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
eu008
eu009
eu010
eu011
We are currently investigating an incident affecting our CloudDB offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 21/10/2026 01:12 UTC Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:
- eu001
- eu005
- eu006
- eu007
- eu011
- eu012 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
eu012
We are currently investigating an incident affecting our CloudDB offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 21/10/2026 01:12 UTC Impacted Service(s) : Some Web Cloud Databases are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their databases mentioned below:
- eu001
- eu005
- eu006
- eu007
- eu011
- eu012 Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB BHS
eu013
ca001
ca002
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
Web Cloud Internet Access || ADSL
Web Cloud Internet Access || Delivery
EU-SOUTH-MIL
EU-WEST-ERI
Web Cloud Internet Access || FTTH
EU-WEST-GRA
Web Cloud Internet Access || SDSL
EU-WEST-LIM
EU-WEST-PAR
Web Cloud OverTheBox || OverTheBox
EU-WEST-RBX
EU-WEST-SBG
Web Cloud Managed Hosting for WordPress || GRA
eu-prd-001
Web Cloud VoIP || Carrier SIP
Access RBX
Spain
Web Cloud Migration Tools || OMM
Access SBG
Web Cloud Migration Tools || OSM
Web Cloud VoIP || Core Network
Germany
Web Cloud VoIP || Interconnect
France
Belgium
United Kingdom
Switzerland
CCS
Web Cloud VoIP || Services
Conferences
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VOIP offer.
Here are some supplementary details :
Start time : 21/10/2026 19:52 UTC Impacted Service(s) :MMB is currently unavailable. Customers Impact : Customers cannot access their management interface. Telephony services (lines, calls) are not affected. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Fax
CCS, IVR & Call Queues
SMS
VXML
Billing
Provisioning
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VOIP offer.
Here are some supplementary details :
Start time : 21/10/2026 19:52 UTC Impacted Service(s) :MMB is currently unavailable. Customers Impact : Customers cannot access their management interface. Telephony services (lines, calls) are not affected. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud VoIP || SMS
We are currently experiencing an incident affecting our VoIP offering.
Please find the details of this incident below :
Start time : 21/10/2026 14:30 UTC Impacted Service(s) : Replies to SMS sent using short numbers are temporarily not delivered. Customers Impact : Customers are temporarily unable to receive replies to their SMS sent using short numbers. Ongoing Actions : In coordination with our provider, our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu008
eu009
eu010
Cluster051
eu011
eu012
eu013
Web Cloud Web Hosting || Datacenter BHS
Cluster001
Cluster002
Cluster090
Cluster151
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer in Cluster151.
Here are some supplementary details :
Start time : 22/10/2026 13:45 UTC Impacted Service(s) : Slowness on Web Hosting Cluster151. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster151. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster003
Redirect
Web Cloud Web Hosting || Datacenter GRA
Cluster005
Cluster006
Cluster100
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting services in the Cluster 100.
Here are some supplementary details :
Start time : 21/10/2026 20:05 UTC Impacted Service(s) : Some customers are temporarily unable to access their websites. Customers Impact : Customers may encounter an error message on their websites. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster007
Cluster102
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster103
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster010
Cluster011
Cluster105
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster106
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster012
Cluster013
Cluster107
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster110
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster014
Cluster015
Cluster111
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster017
Cluster112
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster020
Cluster113
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster021
Cluster114
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster022
Cluster023
Cluster115
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues on Cluster115/Filerz457 in the GRA region.
Please find the details of this incident below :
Start time : 25/10/2026 03:30 UTC Impacted Service(s) : Filerz457 is experiencing latency issues on the Cluster115. Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the specified Filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Cluster024
Cluster117
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster120
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the GRA region.
Please find the details of this incident below :
Start time : 26/10/2026 15:50 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz66 - Cluster120 Filerz167 - Cluster126 Filerz152 - Cluster126 Filerz1812 - Cluster131 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the GRA region.
Please find the details of this incident below :
Start time : 26/10/2026 14:10 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz66 - Cluster120 Filerz167 - Cluster126 Filerz152 - Cluster126 Filerz1812 - Cluster131 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Cluster025
Cluster026
Cluster121
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster121.
Here are some supplementary details :
Start time : 27/10/2026 08:00 UTC Impacted Service(s) :Slowness can be observed on operations launched by customer (attached Domain create, suspend, etc...) in Cluster 121. There is no issue with website access for customers. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster123
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster027
Cluster124
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster028
Cluster029
Cluster126
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the GRA region.
Please find the details of this incident below :
Start time : 26/10/2026 15:50 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz66 - Cluster120 Filerz167 - Cluster126 Filerz152 - Cluster126 Filerz1812 - Cluster131 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the GRA region.
Please find the details of this incident below :
Start time : 26/10/2026 14:10 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz66 - Cluster120 Filerz167 - Cluster126 Filerz152 - Cluster126 Filerz1812 - Cluster131 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Cluster022
Cluster127
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster030
Cluster128
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster031
Cluster129
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz 956 Cluster129.
Here are some supplementary details :
Start time : 27/10/2026 09:00 UTC Impacted Service(s) : Filerz 956 is unreachable on the Cluster129. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster130
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster033
Cluster131
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the GRA region.
Please find the details of this incident below :
Start time : 26/10/2026 15:50 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz66 - Cluster120 Filerz167 - Cluster126 Filerz152 - Cluster126 Filerz1812 - Cluster131 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary latency issues in the GRA region.
Please find the details of this incident below :
Start time : 26/10/2026 14:10 UTC Impacted Service(s) : Some filerz listed below are experiencing latency issues : Filerz66 - Cluster120 Filerz167 - Cluster126 Filerz152 - Cluster126 Filerz1812 - Cluster131 Customers Impact : Customers are temporarily experiencing latency on their websites hosted on the affected filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Cluster020
Cluster060
Redirect
Cluster090
Cluster024
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 21/10/2026 15:00 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary availability issues on some hostings.
Please find the details of this incident below :
Start time : 22/10/2026 09:20 UTC Impacted Service(s) : Some websites hosted on our Web Hosting clusters may not work properly. Customers Impact : Customers may experience HTTP 500 errors when accessing their websites, as well as failures in the execution of their scheduled tasks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.