Web Cloud Status: check for Web Cloud outages and issues

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now

Web Cloud CDN || CDN Hosting

Sat 15

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now

RBX

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now

[BHS/RBX/SBG][CDN] - incident notification

Started 21 Nov 2025 14:57:57 (1 day ago), resolved 21 Nov 2025 15:10:18 (1 day ago)

Minor Incident

Resolved

RBX

SBG

BHS

We are currently experiencing an event affecting our CDN offer.

Start time : 21/11/2025 14:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

SBG

Sat 15

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Fri 21

now

[BHS/RBX/SBG][CDN] - incident notification

Started 21 Nov 2025 14:57:57 (1 day ago), resolved 21 Nov 2025 15:10:18 (1 day ago)

Minor Incident

Resolved

RBX

SBG

BHS

We are currently experiencing an event affecting our CDN offer.

Start time : 21/11/2025 14:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

BHS

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Fri 21

now

[BHS/RBX/SBG][CDN] - incident notification

Started 21 Nov 2025 14:57:57 (1 day ago), resolved 21 Nov 2025 15:10:18 (1 day ago)

Minor Incident

Resolved

RBX

SBG

BHS

We are currently experiencing an event affecting our CDN offer.

Start time : 21/11/2025 14:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud CDN || CDN Infrastructure

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now

RBX

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now

SBG

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now

BHS

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Web Cloud Collaborative solutions || EmailPro

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now

Mailbox Access

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Delivery email

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Mail Flow

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Operations

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Redirection

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Web Cloud Collaborative solutions || Hosted Exchange

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now

Mailbox Access

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Mail Flow

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Delivery

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now

Operations

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Trusted Exchange

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Web Cloud Collaborative solutions || MX Plan

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now

Reception

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Delivery email

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now

Reception

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Delivery email

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now

Mailbox Access

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now

Redirection

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now

Webmail

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now

Delivery

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Mon 17

Tue 18

Wed 19

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now

Delivery

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Mon 17

Tue 18

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Thu 20

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now

Web Cloud Collaborative solutions || Office

Sat 15

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Tue 18

Wed 19

Thu 20

Fri 21

now

Operations

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Sun 16

Mon 17

Tue 18

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Web Cloud Collaborative solutions || OVH Mail Migrator

Sat 15

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Thu 20

Fri 21

now

Web Cloud Collaborative solutions || Private Exchange

Sat 15

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now

Mailbox Access

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Mon 17

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Thu 20

Fri 21

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Mail Flow

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now

Operations

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Web Cloud Collaborative solutions || Trusted Exchange

Sat 15

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Web Cloud Collaborative solutions || Sharepoint

Sat 15

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Wed 19

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now

Mailbox Access

Sat 15

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Mail Flow

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now

Operations

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now

Reception

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now

Delivery email

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Web Cloud Collaborative solutions || Zimbra

Sat 15

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Tue 18

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now

Web Access

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[EU][Collaborative solutions] - Zimbra incident notification

Started 18 Nov 2025 17:00:56 (4 days ago), resolved 19 Nov 2025 08:21:42 (3 days ago)

Major Incident

Resolved

Web Access

We are currently investigating an incident affecting our Collaborative solutions offer on the specific EU region.

Here are some supplementary details :

Start time : 18/11/2025 16:48 UTC Impacted Service(s) : Some Zimbra mailboxes are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes (Zimbra). Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud DNS || DNS Anycast

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now

RBX

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Webmail

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GRA

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Delivery

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SBG

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BHS

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SYD

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Tue 18

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now

SGP

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Web Cloud DNS || DNS Hosting

Sat 15

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Thu 20

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now

dns

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dns10

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dns11

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dns12

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dns13

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dns14

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dns15

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dns16

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dns17

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dns18

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dns19

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now

dns20

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now

dns100

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now

dns101

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now

dns102

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now

dns103

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now

dns104

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now

dns105

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now

dns106

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now

dns107

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dns108

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dns109

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dns110

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dns111

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dns112

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dns113

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dns-tn

Sat 15

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now

dns10-ca

Sat 15

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Web Cloud Domains || Domains Name

Sat 15

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Tue 18

Wed 19

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now

Registration

Sat 15

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Mon 17

Tue 18

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Thu 20

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now

Renew

Sat 15

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Tue 18

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now

Transfer

Sat 15

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Tue 18

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Thu 20

Fri 21

now

Restore

Sat 15

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Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Delete

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Web Cloud Databases || CloudDB GRA

Sat 15

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Tue 18

Wed 19

Thu 20

Fri 21

now

eu005

Sat 15

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eu007

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eu008

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eu009

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eu010

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eu011

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Tue 18

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now

eu012

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Web Cloud Databases || CloudDB BHS

Sat 15

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Thu 20

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now

eu013

Sat 15

Sun 16

Mon 17

Tue 18

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Thu 20

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ca001

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Tue 18

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now

ca002

Sat 15

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Tue 18

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now

Web Cloud Identity, Security & Operations || Key Management Service

Sat 15

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Tue 18

Wed 19

Thu 20

Fri 21

now

AP-SOUTHEAST-SGP

Sat 15

Sun 16

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Wed 19

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now

AP-SOUTHEAST-SYD

Sat 15

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CA-EAST-BHS

Sat 15

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CA-EAST-TOR

Sat 15

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Thu 20

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now

EU-CENTRAL-WAW

Sat 15

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Web Cloud Internet Access || ADSL

Sat 15

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Thu 20

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now

EU-SOUTH-MIL

Sat 15

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Web Cloud Internet Access || Delivery

Sat 15

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Tue 18

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now

EU-WEST-ERI

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Web Cloud Internet Access || FTTH

Sat 15

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now

EU-WEST-GRA

Sat 15

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now

EU-WEST-LIM

Sat 15

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now

Web Cloud Internet Access || SDSL

Sat 15

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Thu 20

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now

EU-WEST-PAR

Sat 15

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Mon 17

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Thu 20

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now

Web Cloud OverTheBox || OverTheBox

Sat 15

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Thu 20

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now

EU-WEST-RBX

Sat 15

Sun 16

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Tue 18

Wed 19

Thu 20

Fri 21

now

EU-WEST-SBG

Sat 15

Sun 16

Mon 17

Tue 18

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Thu 20

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now

Web Cloud VoIP || Carrier SIP

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Access RBX

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Access SBG

Sat 15

Sun 16

Mon 17

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Thu 20

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now

Web Cloud VoIP || Core Network

Sat 15

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Tue 18

Wed 19

Thu 20

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now

Web Cloud VoIP || Interconnect

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

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now

France

Sat 15

Sun 16

Mon 17

Tue 18

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Thu 20

Fri 21

now

Web Cloud Migration Tools || OMM

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Spain

Sat 15

Sun 16

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Tue 18

Wed 19

Thu 20

Fri 21

now

Germany

Sat 15

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now

Web Cloud Migration Tools || OSM

Sat 15

Sun 16

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Tue 18

Wed 19

Thu 20

Fri 21

now

Belgium

Sat 15

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Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

United Kingdom

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Switzerland

Sat 15

Sun 16

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Tue 18

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now

Web Cloud VoIP || Services

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Conferences

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

CCS, IVR & Call Queues

Sat 15

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Thu 20

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now

CCS

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Sun 16

Mon 17

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now

VXML

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Tue 18

Wed 19

Thu 20

Fri 21

now

Billing

Sat 15

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Tue 18

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now

Provisioning

Sat 15

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Fri 21

now

[FR][VoIP] - Service Provisioning incident notification

Started 17 Nov 2025 11:46:53 (5 days ago), resolved 17 Nov 2025 11:46:53 (5 days ago)

Incident without Impact

Resolved

Provisioning

We would like to inform you that we had an incident on the VoIP offering. This incident has now been resolved.

Here is detail for this incident : Start time : 17/11/2025 11:00 UTC End time : 17/11/2025 11:36 UTC Impacted Service(s) : https://www.ovhcloud.com/fr/telecom/ was no longer accessible. Customers Impact : Unable to access the website, and therefore unable to order new services. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

Fax

Sat 15

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Thu 20

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now

Web Cloud VoIP || SMS

Sat 15

Sun 16

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Tue 18

Wed 19

Thu 20

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now

SMS

Sat 15

Sun 16

Mon 17

Tue 18

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Thu 20

Fri 21

now

Web Cloud VoIP || Telephony

Sat 15

Sun 16

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Wed 19

Thu 20

Fri 21

now

Access SBC

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Fax

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Media Gateways

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Softcall

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Voicemail

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Web Cloud Web Hosting || Databases BHS

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

ca001

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

ca002

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud Web Hosting || Databases GRA

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

eu001

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu002

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu004

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu005

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu007

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu009

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu010

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu008

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

eu011

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

eu012

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud Web Hosting || Datacenter BHS

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Cluster051

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Redirect

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud Web Hosting || Datacenter GRA

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Cluster001

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

eu013

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Cluster002

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster003

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster005

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster006

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster007

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster010

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster011

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster012

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster013

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster014

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster015

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster017

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster020

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster021

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster023

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster022

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Cluster024

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster025

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster026

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster027

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster028

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster029

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster030

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster022

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Cluster031

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster100

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA1][Web Hosting] - Filerz 2178 Cluster100 incident notification

Started 20 Nov 2025 16:31:49 (2 days ago), resolved 20 Nov 2025 17:10:55 (2 days ago)

Major Incident

Resolved

Cluster100

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the cluster 100.

Here are some supplementary details :

Start time : 20/11/2025 10:54 UTC Impacted Service(s) : File server 2178 is unreachable on Web Hosting cluster 100. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster033

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

Cluster102

Sat 15

Sun 16

Mon 17

Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster060

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now

Cluster103

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[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GRA1][Web Hosting] - Filerz912 Cluster103 incident notification

Started 20 Nov 2025 18:27:19 (2 days ago), resolved 20 Nov 2025 19:18:58 (2 days ago)

Major Incident

Resolved

Cluster103

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue on the Cluster103.

Here are some supplementary details : Start time : 20/11/2025 18:11 UTC Impacted Service(s) : Filerz912 is unreachable on Web Hosting Cluster103. Customers Impact : Customers are experiencing issues accessing their websites hosted on the affected Filerz. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster090

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Cluster105

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[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster106

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now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster107

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now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster110

Sat 15

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Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster111

Sat 15

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Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster112

Sat 15

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Tue 18

Wed 19

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Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster090

Sat 15

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now

Cluster113

Sat 15

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Tue 18

Wed 19

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now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster114

Sat 15

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Tue 18

Wed 19

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Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster115

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now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster117

Sat 15

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Tue 18

Wed 19

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Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster120

Sat 15

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Tue 18

Wed 19

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Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster121

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now

Cluster123

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[GRA1][Web Hosting] - Cluster123 Filerz114 incident notification

Started 17 Nov 2025 13:29:32 (5 days ago), resolved 17 Nov 2025 15:31:02 (5 days ago)

Minor Incident

Resolved

Cluster123

We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.

Here are some supplementary details :

Start time : 17/11/2025 12:35 UTC Impacted Service(s) : Slowness on websites on cluster123 filerz114. Customers Impact : Customers may temporarily experience slowness on the cluster123 Filerz114 websites. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster124

Sat 15

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Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster127

Sat 15

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Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster128

Sat 15

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Tue 18

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Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster129

Sat 15

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Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Clusterx130

Sat 15

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Tue 18

Wed 19

Thu 20

Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Cluster131

Sat 15

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Tue 18

Wed 19

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Fri 21

now

[GLOBAL][Web Hosting] - Restore Snapshot incident notification

Started 18 Nov 2025 14:14:52 (4 days ago), resolved 19 Nov 2025 09:39:36 (3 days ago)

Major Incident

Resolved

eu001

Cluster051

Cluster002

Cluster003

eu002

More...

We are currently investigating an incident affecting our restore snapshot function on web hosting offer.

Here are some supplementary details :

Start time : 14/11/2025 7:48 UTC Impacted Service(s) : Some restore snapshots are temporarily unavailable. Customers Impact : Customers may receive an error message when requesting a restore snapshot. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Redirect

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now

Web Cloud Web Hosting || SSL

Sat 15

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now

Sectigo

Sat 15

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Let's Encrypt

Sat 15

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Web Cloud Web PaaS || GRA

Sat 15

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GRA7

Sat 15

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Web Cloud Internet Access || SDSL

Sat 15

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now

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Sat 15

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Web Cloud Internet Access || Delivery

Sat 15

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now

Web Cloud Internet Access || FTTH

Sat 15

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Web Cloud OverTheBox || OverTheBox

Sat 15

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Web Cloud Web Access

Sat 15

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Web Cloud Delivery

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Web Cloud Status

Real-time updates of Web Cloud issues and outages

Web Cloud status is Under Maintenance

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Provisioning

ca001

ca002

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Recently Resolved Incidents

Web Cloud Outage Survival Guide

Web Cloud Components

Web Cloud

Web Cloud CDN || CDN Hosting

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Web Cloud CDN || CDN Infrastructure

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SBG

BHS

Web Cloud Collaborative solutions || EmailPro

Mailbox Access

Delivery email

Mail Flow

Operations

Redirection

Web Cloud Collaborative solutions || Hosted Exchange

Mailbox Access

Mail Flow

Delivery

Operations

Trusted Exchange

Web Cloud Collaborative solutions || MX Plan

Reception

Delivery email

Reception

Delivery email

Mailbox Access

Redirection

Webmail

Delivery

Delivery

Web Cloud Collaborative solutions || Office

Operations

Web Cloud Collaborative solutions || OVH Mail Migrator

Web Cloud Collaborative solutions || Private Exchange

Mailbox Access

Mail Flow

Operations

Web Cloud Collaborative solutions || Trusted Exchange

Web Cloud Collaborative solutions || Sharepoint

Mailbox Access

Mail Flow

Operations

Reception

Delivery email

Web Cloud Collaborative solutions || Zimbra

Web Access

Web Cloud DNS || DNS Anycast

RBX

Webmail

GRA

Delivery

SBG

BHS

SYD

SGP

Web Cloud DNS || DNS Hosting

dns

dns10

dns11

dns12

dns13

dns14

dns15

dns16

dns17