Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Minor Service Outage
Mailbox Access
Web Cloud Domains || Domains Name
Registration
Renew
Transfer
Restore
Delete
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Active Incidents
We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.
Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.
Here are some supplementary details :
Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.
Here are some supplementary details :
Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the Outlook Web.
Here are some supplementary details :
Start time : 24/09/2026 22:57 UTC Impacted Service(s) : 503 errors are being observed on Outlook Web. Customers Impact : Customers are temporarily getting 503 errors when trying to use Outlook Web. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We had an incident on Web Hosting offer on Cluster121 which has now been resolved.
Here are some supplementary details :
Start time : 25/09/2026 09:23 UTC End time : 25/09/2026 09:37 UTC Impacted Service(s) : Some operations on Cluster121 were temporarily unavailable. Customers Impact : Customers were temporarily unable to do some operations on their websites hosted on Cluster121. All websites were still available during the incident. Root Cause : This incident was caused by another incident: https://bare-metal-servers.status-ovhcloud.com/incidents/dqqhq9t3ndjn.
We thank you for your understanding and patience throughout this incident.
We are currently experiencing an incident affecting our VoIP offering.
Please find the details of this incident below : Start time : 13/09/2026 20:00 UTC Impacted Service(s) : Call routing is affected due to a wrong file received from a third-party operator on the APNF side. Customers Impact : Customers may experience call routing failures or misrouted calls for numbers affected. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are working with the relevant parties to restore normal call routing as quickly as possible. The expected resolution date is 21/09/2026.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Key Management Service offer in WAW1 Here are some supplementary details :
Start time : 22/09/2026 13:07 UTC Impacted Service(s) : Key Management Service is temporarily degraded in WAW1 Customers Impact : Access to the Key Management Service has a high latency and error rate. Root Cause : This incident is caused by the incident described here : https://network.status-ovhcloud.com/incidents/jy9dbvzlrzyw Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an event affecting our VoIP offer.
List of concerned cores: -C5A -C5B -C5C -C5D
Start time : 22/09/2026 13:46 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Delivery email
Mail Flow
Operations
Redirection
Web Cloud Collaborative solutions || Hosted Exchange
Mailbox Access
We are currently investigating an incident affecting our Collaborative solutions offering, which is causing temporary availability issue in the Outlook Web.
Here are some supplementary details :
Start time : 24/09/2026 22:57 UTC Impacted Service(s) : 503 errors are being observed on Outlook Web. Customers Impact : Customers are temporarily getting 503 errors when trying to use Outlook Web. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Delivery
Mail Flow
Operations
Web Cloud Collaborative solutions || MX Plan
Reception
Trusted Exchange
Reception
Mailbox Access
Delivery email
Mail Flow
Delivery email
Operations
Mailbox Access
Redirection
Web Cloud Collaborative solutions || Office
Webmail
Operations
Delivery
Web Cloud Collaborative solutions || OVH Mail Migrator
Delivery
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Sharepoint
Web Cloud Collaborative solutions || Zimbra
Web Access
Delivery email
Reception
Delivery email
Operations
Web Cloud DNS || DNS Anycast
RBX
GRA
Webmail
SBG
BHS
Delivery
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.
Here are some supplementary details :
Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.
Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.
Here are some supplementary details :
Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Renew
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.
Here are some supplementary details :
Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.
Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.
Here are some supplementary details :
Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.
Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .PT and .COM.PT domains.
Here are some supplementary details :
Start time : 23/09/2026 09:00 UTC Impacted Service(s) : Multiple operations (Registration, Transfer) are temporarily unavailable for .PT and .COM.PT domains. Customers Impact : Customers are temporarily unable to perform specified operations on .PT and .COM.PT domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Restore
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.
Here are some supplementary details :
Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.
Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Delete
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Domains offer, customers in the impacted zone are unable to perform some tasks on .CH and .LI domains.
Here are some supplementary details :
Start time : 07/09/2026 07:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .CH and .LI domains. Customers Impact : Customers are temporarily unable to perform specified operations on .CH and .LI domains. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Domains offering for .MS domain names. The root cause has been identified.
Please find the details of this incident below : Start time : 23/09/2026 11:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu005
eu007
eu009
eu008
eu010
eu011
eu012
Web Cloud Databases || CloudDB BHS
ca001
ca002
eu013
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Key Management Service offer in WAW1 Here are some supplementary details :
Start time : 22/09/2026 13:07 UTC Impacted Service(s) : Key Management Service is temporarily degraded in WAW1 Customers Impact : Access to the Key Management Service has a high latency and error rate. Root Cause : This incident is caused by the incident described here : https://network.status-ovhcloud.com/incidents/jy9dbvzlrzyw Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-MIL
Web Cloud Internet Access || ADSL
EU-WEST-ERI
Web Cloud Internet Access || Delivery
EU-WEST-GRA
Web Cloud Internet Access || FTTH
EU-WEST-LIM
EU-WEST-PAR
Web Cloud Internet Access || SDSL
EU-WEST-RBX
Web Cloud OverTheBox || OverTheBox
EU-WEST-SBG
Web Cloud Managed Hosting for WordPress || GRA
eu-prd-001
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
We are currently experiencing an event affecting our VoIP offer.
List of concerned cores: -C5A -C5B -C5C -C5D
Start time : 22/09/2026 13:46 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Migration Tools || OMM
Spain
Web Cloud VoIP || Interconnect
Web Cloud Migration Tools || OSM
France
We are currently experiencing an incident affecting our VoIP offering.
Please find the details of this incident below : Start time : 13/09/2026 20:00 UTC Impacted Service(s) : Call routing is affected due to a wrong file received from a third-party operator on the APNF side. Customers Impact : Customers may experience call routing failures or misrouted calls for numbers affected. Root Cause : This incident is caused by our Provider. Ongoing Actions : Our teams are working with the relevant parties to restore normal call routing as quickly as possible. The expected resolution date is 21/09/2026.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Germany
Belgium
United Kingdom
Switzerland
Web Cloud VoIP || Services
CCS
Conferences
CCS, IVR & Call Queues
VXML
Billing
Fax
SMS
Provisioning
Web Cloud VoIP || SMS
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu009
eu010
eu008
eu011
Cluster051
eu012
Web Cloud Web Hosting || Datacenter BHS
Cluster151
Cluster001
Redirect
eu013
Web Cloud Web Hosting || Datacenter GRA
Cluster002
Cluster090
Cluster100
Cluster003
Cluster102
Cluster005
Cluster103
Cluster006
Cluster105
Cluster007
Cluster010
Cluster106
Cluster011
Cluster107
Cluster012
Cluster110
Cluster013
Cluster111
Cluster112
Cluster014
Cluster113
Cluster015
Cluster114
Cluster017
Cluster020
Cluster115
Cluster117
Cluster021
Cluster023
Cluster022
Cluster120
Cluster024
Cluster121
We had an incident on Web Hosting offer on Cluster121 which has now been resolved.
Here are some supplementary details :
Start time : 25/09/2026 09:23 UTC End time : 25/09/2026 09:37 UTC Impacted Service(s) : Some operations on Cluster121 were temporarily unavailable. Customers Impact : Customers were temporarily unable to do some operations on their websites hosted on Cluster121. All websites were still available during the incident. Root Cause : This incident was caused by another incident: https://bare-metal-servers.status-ovhcloud.com/incidents/dqqhq9t3ndjn.
We thank you for your understanding and patience throughout this incident.