Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Minor Service Outage
Web Cloud Collaborative solutions || MX Plan
Mailbox Access
Mail Flow
Operations
Web Cloud Domains || Domains Name
Registration
Renew
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Active Incidents
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering on the Server1012 Cluster130. The root cause has been identified.
Please find the details of this incident below : Start time : 06/07/2026 07:13 UTC Impacted Service(s) : Server1012 is unreachable on Web Hosting Cluster130. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified server. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer.
Here are some supplementary details :
Start time : 06/07/2026 06:00 UTC Impacted Service(s) : Access to mailboxes and mail services is temporarily unavailable. Customers Impact : Some Customers are currently unable to log in to their email accounts via webmail or email clients. They are unable to send or receive emails. Emails received during the incident are being queued and will be delivered once the service is restored. Root Cause : This incident is caused by these maintenance activities : https://network.status-ovhcloud.com/incidents/1y3cdv1hm03g and https://network.status-ovhcloud.com/incidents/tsby2rmn5ftb Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We had an incident on Web Hosting offer which has now been resolved.
Here are some supplementary details :
Start time : 06/07/2026 20:10 UTC End time : 06/07/2026 20:20 UTC Impacted Service(s) : The Cluster114 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their websites located on the Cluster114. Root Cause : This incident was caused by a network issue.
We thank you for your understanding and patience throughout this incident.
We are currently investigating an incident affecting our Databases offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 04/07/2026 12:50 UTC Impacted Service(s) : Some CloudDB Databases are temporarily unavailable in eu007 and eu012. Customers Impact : Some customers are temporarily unable to access and use their databases. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer.
Here are some supplementary details :
Start time : 03/07/2026 06:00 UTC Impacted Service(s) : Some email addresses are temporarily unable to modify their accounts. Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues on database.
Here is detail for this incident : Start time : 01/07/2026 17:32 UTC Impacted Service(s) : Some database is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified database. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.
Here are some supplementary details :
Start time : 01/07/2026 07:30 UTC Impacted Service(s) : Filerz518 Cluster111 is experiencing latency. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster111. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz2186 Cluster100.
Here are some supplementary details :
Start time : 30/06/2026 08:26 UTC <Impacted Service(s) : Filerz2186 is temporarily facing latency on Web Hosting Cluster100. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster100. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer in Filerz666 and 667 Cluster151.
Here are some supplementary details :
Start time : 30/06/2026 04:50 UTC Impacted Service(s) : Filerz666 and 667 is temporarily facing latency on Web Hosting Cluster151. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster151. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz672 cluster110.
Here are some supplementary details :
Start time : 30/06/2026 04:50 UTC Impacted Service(s) : Filerz672 is unreachable on the Cluster110. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Mail Flow
Delivery email
Operations
Redirection
Web Cloud Collaborative solutions || Hosted Exchange
Mailbox Access
Mail Flow
Delivery
Operations
Web Cloud Collaborative solutions || MX Plan
Reception
Trusted Exchange
Delivery email
Reception
Mailbox Access
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer.
Here are some supplementary details :
Start time : 06/07/2026 06:00 UTC Impacted Service(s) : Access to mailboxes and mail services is temporarily unavailable. Customers Impact : Some Customers are currently unable to log in to their email accounts via webmail or email clients. They are unable to send or receive emails. Emails received during the incident are being queued and will be delivered once the service is restored. Root Cause : This incident is caused by these maintenance activities : https://network.status-ovhcloud.com/incidents/1y3cdv1hm03g and https://network.status-ovhcloud.com/incidents/tsby2rmn5ftb Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Delivery email
Mail Flow
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer.
Here are some supplementary details :
Start time : 06/07/2026 06:00 UTC Impacted Service(s) : Access to mailboxes and mail services is temporarily unavailable. Customers Impact : Some Customers are currently unable to log in to their email accounts via webmail or email clients. They are unable to send or receive emails. Emails received during the incident are being queued and will be delivered once the service is restored. Root Cause : This incident is caused by these maintenance activities : https://network.status-ovhcloud.com/incidents/1y3cdv1hm03g and https://network.status-ovhcloud.com/incidents/tsby2rmn5ftb Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Operations
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Collaborative solutions offer.
Here are some supplementary details :
Start time : 03/07/2026 06:00 UTC Impacted Service(s) : Some email addresses are temporarily unable to modify their accounts. Customers Impact : Some customers are temporarily unable to modify the accounts associated with their email addresses. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Mailbox Access
Web Cloud Collaborative solutions || Office
Redirection
Operations
Webmail
Web Cloud Collaborative solutions || OVH Mail Migrator
Delivery
Delivery
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Zimbra
Web Cloud Collaborative solutions || Sharepoint
Web Access
Delivery email
Reception
Delivery email
Operations
Web Cloud DNS || DNS Anycast
RBX
GRA
Webmail
SBG
Delivery
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Renew
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Transfer
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Restore
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Delete
We are currently experiencing an ongoing incident. We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details :
Start time : 06/07/2026 08:20 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Ongoing Actions : The incident has been identified and our teams are mobilized to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud Databases || CloudDB GRA
eu005
eu007
We are currently investigating an incident affecting our Databases offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 04/07/2026 12:50 UTC Impacted Service(s) : Some CloudDB Databases are temporarily unavailable in eu007 and eu012. Customers Impact : Some customers are temporarily unable to access and use their databases. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
eu009
eu008
eu010
eu011
eu012
We are currently investigating an incident affecting our Databases offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 04/07/2026 12:50 UTC Impacted Service(s) : Some CloudDB Databases are temporarily unavailable in eu007 and eu012. Customers Impact : Some customers are temporarily unable to access and use their databases. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Web Cloud Databases || CloudDB BHS
ca001
ca002
eu013
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
EU-SOUTH-MIL
Web Cloud Internet Access || ADSL
EU-WEST-ERI
EU-WEST-GRA
Web Cloud Internet Access || Delivery
EU-WEST-LIM
Web Cloud Internet Access || FTTH
Web Cloud Internet Access || SDSL
EU-WEST-PAR
EU-WEST-RBX
EU-WEST-SBG
Web Cloud OverTheBox || OverTheBox
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Web Cloud VoIP || Interconnect
France
Web Cloud Migration Tools || OMM
Spain
Belgium
Germany
Web Cloud Migration Tools || OSM
United Kingdom
Switzerland
Web Cloud VoIP || Services
Conferences
CCS, IVR & Call Queues
VXML
CCS
Billing
Provisioning
Web Cloud VoIP || SMS
Fax
SMS
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues on database.
Here is detail for this incident : Start time : 01/07/2026 17:32 UTC Impacted Service(s) : Some database is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified database. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
eu002
eu004
eu005
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues on database.
Here is detail for this incident : Start time : 01/07/2026 17:32 UTC Impacted Service(s) : Some database is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified database. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
eu007
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues on database.
Here is detail for this incident : Start time : 01/07/2026 17:32 UTC Impacted Service(s) : Some database is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified database. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
eu009
eu010
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues on database.
Here is detail for this incident : Start time : 01/07/2026 17:32 UTC Impacted Service(s) : Some database is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified database. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
eu011
We are currently experiencing an incident affecting our Web Hosting offering, which is causing temporary Availability issues on database.
Here is detail for this incident : Start time : 01/07/2026 17:32 UTC Impacted Service(s) : Some database is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their data located in the specified database. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
eu008
eu012
Web Cloud Web Hosting || Datacenter BHS
Cluster051
Cluster151
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer in Filerz666 and 667 Cluster151.
Here are some supplementary details :
Start time : 30/06/2026 04:50 UTC Impacted Service(s) : Filerz666 and 667 is temporarily facing latency on Web Hosting Cluster151. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster151. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Redirect
eu013
Cluster001
Web Cloud Web Hosting || Datacenter GRA
Cluster090
Cluster002
Cluster003
Cluster100
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz2186 Cluster100.
Here are some supplementary details :
Start time : 30/06/2026 08:26 UTC <Impacted Service(s) : Filerz2186 is temporarily facing latency on Web Hosting Cluster100. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster100. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster102
Cluster005
Cluster006
Cluster103
Cluster105
Cluster007
Cluster010
Cluster106
Cluster011
Cluster107
Cluster012
Cluster110
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Filerz672 cluster110.
Here are some supplementary details :
Start time : 30/06/2026 04:50 UTC Impacted Service(s) : Filerz672 is unreachable on the Cluster110. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster013
Cluster111
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the GRA region.
Here are some supplementary details :
Start time : 01/07/2026 07:30 UTC Impacted Service(s) : Filerz518 Cluster111 is experiencing latency. Customers Impact : Customers are temporarily facing slowness when trying to access and use their websites located on Cluster111. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster112
Cluster014
Cluster113
Cluster015
Cluster017
Cluster114
We had an incident on Web Hosting offer which has now been resolved.
Here are some supplementary details :
Start time : 06/07/2026 20:10 UTC End time : 06/07/2026 20:20 UTC Impacted Service(s) : The Cluster114 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their websites located on the Cluster114. Root Cause : This incident was caused by a network issue.
We thank you for your understanding and patience throughout this incident.
Cluster115
Cluster020
Cluster021
Cluster117
Cluster023
Cluster120
Cluster022
Cluster121
Cluster024
Cluster025
Cluster123
Cluster124
Cluster026
Cluster027
Cluster126
Cluster028
Cluster127
Cluster128
Cluster029
Cluster030
Cluster022
Cluster129
Cluster031
Cluster130
We are currently experiencing an incident affecting our Web Hosting offering on the Server1012 Cluster130. The root cause has been identified.
Please find the details of this incident below : Start time : 06/07/2026 07:13 UTC Impacted Service(s) : Server1012 is unreachable on Web Hosting Cluster130. Customers Impact : Customers are temporarily unable to access and use their websites hosted on the specified server. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.