Web Cloud Status

Investigating: An incident is in progress on our Web Cloud in Global, customers in the impacted zone may face some difficulties. Please find the details: Start time : 15/01/2025 10:30 UTC Service impact : Customer with a .in domains name are unable to perform some tasks. Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible.

We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.

Identified: An incident is in progress on our Web Cloud in Global, customers in the impacted zone may face some difficulties. Please find the details:

Start time : 15/01/2025 09:00 UTC Service impact : Customer will not be able to register .dk domains name Ongoing actions : Our teams are working to resolve the issue.

We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Investigating: An incident is in progress on our Web Cloud in Global, customers in the impacted zone may face some difficulties. Please find the details: Start time : 15/01/2025 10:30 UTC Service impact : Customer with a .in domains name are unable to perform some tasks. Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible.

We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.

Investigating: An incident is in progress on our Web Cloud in Global, customers in the impacted zone may face some difficulties. Please find the details: Start time : 15/01/2025 10:30 UTC Service impact : Customer with a .in domains name are unable to perform some tasks. Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible.

We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.

Investigating: An incident is in progress on our Web Cloud in Global, customers in the impacted zone may face some difficulties. Please find the details: Start time : 15/01/2025 10:30 UTC Service impact : Customer with a .in domains name are unable to perform some tasks. Ongoing actions : Our teams are actively working to resolve the incident and restore services as quickly as possible.

We will keep you informed of developments and the resolution of the incident. We apologize for the inconvenience and thank you for your understanding.

Resolved: We would like to inform you that the incident have been resolved and the situation is back to normal.

Here is detail for the incident Start time : 16/01/2025 16:59 UTC End time : 16/01/2025 17:32 UTC Root Cause : This incident was caused by hardware issue.

We thank you for your understanding and patience throughout this incident.

Investigating: We are currently experiencing an incident affecting our cloud databases offer offering, which is causing temporary availability on sharedsql016.eu008

Here is detail for this incident : Start time : 16/01/2025 16:59 UTC Impacted Service : Cloud databases Customers Impact : Customers are experiencing an access issue on sharedsql016.eu008 database. Root Cause : This incident is/was caused by an electrical equipment issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. 

Update will be posted as significant progress is made. Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an incident impacting our databases offer.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident on our Web Hosting in GRA1, have been resolved Start Time : 16/01/2025 06:20 UTC End Time : 16/01/2025 10:26 UTC Service impact : There are no more impact on the Cluster 021 - filerz34. Root cause : Hardware malfunction

We thank you for your understanding and patience throughout this incident

Monitoring: There are no more impact on the Cluster 021 - filerz34. Ongoing actions : Our teams are monitoring the incident to make sure everything is working.

Investigating: An incident is in progress on our Web Hosting in GRA1, customers in the impacted zone may face some difficulties. Please find the details: Start time : 16/01/2025 06:20 UTC Service impact : Hostings in maintenance for some websites hosted on Cluster 021 - filerz34 and net2ftp.cluster021.hosting.ovh.net and phpmyadmin.cluster021.hosting.ovh.net are unreachable. Ongoing actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.