Web Cloud Status

Web Cloud Status

Real-time updates of Web Cloud issues and outages

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Web Cloud status is Minor Service Outage

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Mailbox Access
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Web Cloud Domains || Domains Name

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Registration
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Renew
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Transfer
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Restore
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Delete
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

[Global][Domains] - incident notification on .DK domains name
Started 7 Apr 2026 07:04:49 (5 days ago), still ongoing
Major Incident
Identified
Registration
Renew
Transfer
Restore
Delete

We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Recently Resolved Incidents

[GRA][Web Hosting] - Cluster126 - Filerz215 incident notification
Started 10 Apr 2026 14:15:40 (1 day ago), resolved 10 Apr 2026 14:15:40 (1 day ago)
Incident without Impact
Resolved
Cluster126

We had an incident on our Web Hosting offer on Cluster126 - Filerz215 which has now been resolved.

Here are some supplementary details :

Start time : 10/04/2026 09:45 UTC End time : 10/04/2026 13:30 UTC Impacted Service(s) : Filerz215 was facing some disturbances on Web Hosting Cluster126. Customers Impact : Customers were temporarily unable to access their websites during the disturbances that lasted a few minutes. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

[GRA][Web Hosting] - Cluster106 incident notification
Started 9 Apr 2026 13:19:07 (2 days ago), resolved 9 Apr 2026 13:19:07 (2 days ago)
Incident without Impact
Resolved
Cluster106

We would like to inform you that we had an incident on the Cluster106. This incident has now been resolved.

Here are some supplementary details : Start time : 09/04/2026 13:03 UTC End time : 09/04/2026 13:10 UTC Impacted Service(s) : Cluster106 was temporarily unavailable. Customers Impact : Customers were temporarily unable to access their services hosted on Cluster106. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.

[GLOBAL][Collaborative solutions] - MX Plan incident notification
Started 9 Apr 2026 07:45:59 (3 days ago), resolved 9 Apr 2026 12:02:11 (2 days ago)
Critical Incident
Resolved
Mailbox Access

We are currently investigating an incident affecting our Collaborative solutions offering, which is causing a global temporary availability issue.

Here are some supplementary details :

Start time : 09/04/2026 05:30 UTC Impacted Service(s) : MX Plan mailbox is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their mailbox. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates
[FR][Internet Access] - FTTH incident notification
Started 7 Apr 2026 09:06:13 (5 days ago), resolved 7 Apr 2026 11:36:00 (4 days ago)
Major Incident
Resolved
Internet Access || FTTH

We are currently investigating an incident affecting our Internet Access offering, which is causing temporary availability issue

Here are some supplementary details :

Start time : 07/04/2026 08:00 UTC Impacted Service(s) : Connectivity of FTTH access is temporarily unavailable. It is recommended not to restart your modem. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Web Cloud Outage Survival Guide

A step-by-step guide to help you survive a Web Cloud outage
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    Web Cloud Components

    Web Cloud Status

    Web Cloud

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    Web Cloud CDN || CDN Hosting

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    Web Cloud CDN || CDN Infrastructure

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    Web Cloud Collaborative solutions || EmailPro

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    Mailbox Access
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    Mail Flow
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    Operations
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    Web Cloud Collaborative solutions || Hosted Exchange

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    Reception
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    Trusted Exchange
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    Web Cloud Collaborative solutions || MX Plan

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    Delivery email
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    Delivery email
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    Mailbox Access
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    [GLOBAL][Collaborative solutions] - MX Plan incident notification
    Started 9 Apr 2026 07:45:59 (3 days ago), resolved 9 Apr 2026 12:02:11 (2 days ago)
    Critical Incident
    Resolved
    Mailbox Access

    We are currently investigating an incident affecting our Collaborative solutions offering, which is causing a global temporary availability issue.

    Here are some supplementary details :

    Start time : 09/04/2026 05:30 UTC Impacted Service(s) : MX Plan mailbox is temporarily unavailable. Customers Impact : Customers are temporarily unable to access their mailbox. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    See all updates
    Redirection
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    Web Cloud Collaborative solutions || Office

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    Web Cloud Collaborative solutions || OVH Mail Migrator

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    Web Cloud Collaborative solutions || Private Exchange

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    Web Cloud Collaborative solutions || Trusted Exchange

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    Web Cloud Collaborative solutions || Sharepoint

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    Web Cloud Collaborative solutions || Zimbra

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    Web Cloud DNS || DNS Anycast

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    GRA
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    SYD
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    SGP
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    Web Cloud DNS || DNS Hosting

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    dns
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    Web Cloud Domains || Domains Name

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    Registration
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    [Global][Domains] - incident notification on .DK domains name
    Started 7 Apr 2026 07:04:49 (5 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

    Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    Renew
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    [Global][Domains] - incident notification on .DK domains name
    Started 7 Apr 2026 07:04:49 (5 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

    Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    Transfer
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    [Global][Domains] - incident notification on .DK domains name
    Started 7 Apr 2026 07:04:49 (5 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

    Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    Restore
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    [Global][Domains] - incident notification on .DK domains name
    Started 7 Apr 2026 07:04:49 (5 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

    Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    Delete
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    [Global][Domains] - incident notification on .DK domains name
    Started 7 Apr 2026 07:04:49 (5 days ago), still ongoing
    Major Incident
    Identified
    Registration
    Renew
    Transfer
    Restore
    Delete

    We have determined the origin of the incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

    Here is detail for this incident : Start time : 07/04/2026 06:30 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .DKdomains name after the expiration date is already passed will have their websites unavailable. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

    Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

    Web Cloud Databases || CloudDB GRA

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    Web Cloud Databases || CloudDB BHS

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    Web Cloud Identity, Security & Operations || Key Management Service

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    AP-SOUTHEAST-SGP
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    AP-SOUTHEAST-SYD
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    CA-EAST-BHS
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    CA-EAST-TOR
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    Web Cloud Internet Access || ADSL

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    EU-CENTRAL-WAW
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    Web Cloud Internet Access || Delivery

    Sat 4
    Sun 5
    Mon 6
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    Wed 8
    Thu 9
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    now
    EU-SOUTH-MIL
    Sat 4
    Sun 5
    Mon 6
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    Wed 8
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    now

    Web Cloud Internet Access || FTTH

    Sat 4
    Sun 5
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    now
    EU-WEST-ERI
    Sat 4
    Sun 5
    Mon 6
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    now

    Web Cloud Internet Access || SDSL

    Sat 4
    Sun 5
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    now
    EU-WEST-GRA
    Sat 4
    Sun 5
    Mon 6
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    now
    EU-WEST-LIM
    Sat 4
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    now
    EU-WEST-PAR
    Sat 4
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    now

    Web Cloud OverTheBox || OverTheBox

    Sat 4
    Sun 5
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    now
    EU-WEST-RBX
    Sat 4
    Sun 5
    Mon 6
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    Fri 10
    now
    EU-WEST-SBG
    Sat 4
    Sun 5
    Mon 6
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    now

    Web Cloud VoIP || Carrier SIP

    Sat 4
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    Mon 6
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    Wed 8
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    Fri 10
    now
    Access RBX
    Sat 4
    Sun 5
    Mon 6
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    Fri 10
    now
    Access SBG
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
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    now

    Web Cloud VoIP || Core Network

    Sat 4
    Sun 5
    Mon 6
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    Wed 8
    Thu 9
    Fri 10
    now

    Web Cloud VoIP || Interconnect

    Sat 4
    Sun 5
    Mon 6
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    Thu 9
    Fri 10
    now
    Spain
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now

    Web Cloud Migration Tools || OMM

    Sat 4
    Sun 5
    Mon 6
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    Wed 8
    Thu 9
    Fri 10
    now
    France
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    Germany
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now

    Web Cloud Migration Tools || OSM

    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    Belgium
    Sat 4
    Sun 5
    Mon 6
    Tue 7
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    now
    United Kingdom
    Sat 4
    Sun 5
    Mon 6
    Tue 7
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    Fri 10
    now
    Switzerland
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
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    Fri 10
    now

    Web Cloud VoIP || Services

    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    Conferences
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    CCS
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    CCS, IVR & Call Queues
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    VXML
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    Billing
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    Fax
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
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    Fri 10
    now
    SMS
    Sat 4
    Sun 5
    Mon 6
    Tue 7
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    Fri 10
    now
    Provisioning
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now

    Web Cloud VoIP || SMS

    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now

    Web Cloud VoIP || Telephony

    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    Access SBC
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    Fax
    Sat 4
    Sun 5
    Mon 6
    Tue 7
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    Thu 9
    Fri 10
    now
    Media Gateways
    Sat 4
    Sun 5
    Mon 6
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    Thu 9
    Fri 10
    now
    Softcall
    Sat 4
    Sun 5
    Mon 6
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    Thu 9
    Fri 10
    now
    Voicemail
    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now

    Web Cloud Web Hosting || Databases BHS

    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    ca001
    Sat 4
    Sun 5
    Mon 6
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    Fri 10
    now
    ca002
    Sat 4
    Sun 5
    Mon 6
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    now

    Web Cloud Web Hosting || Databases GRA

    Sat 4
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    now
    eu001
    Sat 4
    Sun 5
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    now
    eu002
    Sat 4
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    now
    eu004
    Sat 4
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    now
    eu005
    Sat 4
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    now
    eu007
    Sat 4
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    now
    eu009
    Sat 4
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    now
    eu010
    Sat 4
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    now
    eu008
    Sat 4
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    now
    eu011
    Sat 4
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    Fri 10
    now
    eu012
    Sat 4
    Sun 5
    Mon 6
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    Fri 10
    now

    Web Cloud Web Hosting || Datacenter BHS

    Sat 4
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    now
    Cluster051
    Sat 4
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    now
    Cluster001
    Sat 4
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    now
    Cluster151
    Sat 4
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    now
    eu013
    Sat 4
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    now
    Cluster002
    Sat 4
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    now
    Redirect
    Sat 4
    Sun 5
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    Fri 10
    now

    Web Cloud Web Hosting || Datacenter GRA

    Sat 4
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    now
    Cluster003
    Sat 4
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    now
    Cluster005
    Sat 4
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    now
    Cluster100
    Sat 4
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    now
    Cluster102
    Sat 4
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    now
    Cluster006
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    now
    Cluster007
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    now
    Cluster103
    Sat 4
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    now
    Cluster105
    Sat 4
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    now
    Cluster010
    Sat 4
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    now
    Cluster011
    Sat 4
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    now
    Cluster106
    Sat 4
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    now
    [GRA][Web Hosting] - Cluster106 incident notification
    Started 9 Apr 2026 13:19:07 (2 days ago), resolved 9 Apr 2026 13:19:07 (2 days ago)
    Incident without Impact
    Resolved
    Cluster106

    We would like to inform you that we had an incident on the Cluster106. This incident has now been resolved.

    Here are some supplementary details : Start time : 09/04/2026 13:03 UTC End time : 09/04/2026 13:10 UTC Impacted Service(s) : Cluster106 was temporarily unavailable. Customers Impact : Customers were temporarily unable to access their services hosted on Cluster106. Root Cause : This incident was caused by a software issue.

    We thank you for your understanding and patience throughout this incident.

    Cluster107
    Sat 4
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    now
    Cluster012
    Sat 4
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    now
    Cluster013
    Sat 4
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    now
    Cluster110
    Sat 4
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    now
    Cluster111
    Sat 4
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    now
    Cluster014
    Sat 4
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    now
    Cluster112
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    now
    Cluster015
    Sat 4
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    now
    Cluster017
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    now
    Cluster113
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    now
    Cluster020
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    now
    Cluster114
    Sat 4
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    now
    Cluster021
    Sat 4
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    now
    Cluster115
    Sat 4
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    now
    Cluster022
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    now
    Cluster023
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    now
    Cluster117
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    now
    Cluster120
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    now
    Cluster024
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    now
    Cluster025
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    now
    Cluster121
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    now
    Cluster123
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    now
    Cluster026
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    now
    Cluster124
    Sat 4
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    now
    Cluster027
    Sat 4
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    now
    Cluster028
    Sat 4
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    now
    Cluster127
    Sat 4
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    now
    Cluster029
    Sat 4
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    now
    Cluster128
    Sat 4
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    now
    Cluster030
    Sat 4
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    now
    Cluster022
    Sat 4
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    now
    Cluster129
    Sat 4
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    now
    Cluster130
    Sat 4
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    now
    Cluster031
    Sat 4
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    now
    Cluster131
    Sat 4
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    now
    Redirect
    Sat 4
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    now
    Cluster033
    Sat 4
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    now
    Cluster020
    Sat 4
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    now
    Cluster060
    Sat 4
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    now
    Cluster126
    Sat 4
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    Fri 10
    now
    [GRA][Web Hosting] - Cluster126 - Filerz215 incident notification
    Started 10 Apr 2026 14:15:40 (1 day ago), resolved 10 Apr 2026 14:15:40 (1 day ago)
    Incident without Impact
    Resolved
    Cluster126

    We had an incident on our Web Hosting offer on Cluster126 - Filerz215 which has now been resolved.

    Here are some supplementary details :

    Start time : 10/04/2026 09:45 UTC End time : 10/04/2026 13:30 UTC Impacted Service(s) : Filerz215 was facing some disturbances on Web Hosting Cluster126. Customers Impact : Customers were temporarily unable to access their websites during the disturbances that lasted a few minutes. Root Cause : This incident was caused by a hardware issue.

    We thank you for your understanding and patience throughout this incident.

    Cluster090
    Sat 4
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    now

    Web Cloud Web Hosting || SSL

    Sat 4
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    Thu 9
    Fri 10
    now
    Sectigo
    Sat 4
    Sun 5
    Mon 6
    Tue 7
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    Fri 10
    now
    Let's Encrypt
    Sat 4
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    Wed 8
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    Fri 10
    now

    Web Cloud Web PaaS || GRA

    Sat 4
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    now
    Cluster090
    Sat 4
    Sun 5
    Mon 6
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    now
    GRA7
    Sat 4
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    Fri 10
    now

    Web Cloud Internet Access || SDSL

    Sat 4
    Sun 5
    Mon 6
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    Wed 8
    Thu 9
    Fri 10
    now

    Web Cloud Internet Access || ADSL

    Sat 4
    Sun 5
    Mon 6
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    Wed 8
    Thu 9
    Fri 10
    now

    Web Cloud Internet Access || Delivery

    Sat 4
    Sun 5
    Mon 6
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    Wed 8
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    Fri 10
    now

    Web Cloud Internet Access || FTTH

    Sat 4
    Sun 5
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    now
    [FR][Internet Access] - FTTH incident notification
    Started 7 Apr 2026 09:06:13 (5 days ago), resolved 7 Apr 2026 11:36:00 (4 days ago)
    Major Incident
    Resolved
    Internet Access || FTTH

    We are currently investigating an incident affecting our Internet Access offering, which is causing temporary availability issue

    Here are some supplementary details :

    Start time : 07/04/2026 08:00 UTC Impacted Service(s) : Connectivity of FTTH access is temporarily unavailable. It is recommended not to restart your modem. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

    We will keep you updated on the progress and resolution.

    We apologize for any inconvenience caused and appreciate your understanding.

    See all updates

    Web Cloud OverTheBox || OverTheBox

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    now

    Web Cloud Web Access

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    Web Cloud Delivery

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