Web Cloud Status

Resolved: We had an incident on our Collaborative solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 06/02/2026 08:09 UTC End time : 06/02/2026 08:49 UTC Impacted Service(s) : The MX Plan service was temporarily unavailable on Filez1817. Customers Impact : Customers using MX Plan were unable to log in to email (webmail or client) and could not send or receive messages. Root Cause : This incident was caused by an electrical equipment issue. Messages received during the window were queued for delivery after resolution.

We thank you for your understanding and patience throughout this incident.

Resolved: We had an incident on our Collaborative solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 06/02/2026 08:09 UTC End time : 06/02/2026 08:49 UTC Impacted Service(s) : The MX Plan service was temporarily unavailable on Filez1817. Customers Impact : Customers using MX Plan were unable to log in to email (webmail or client) and could not send or receive messages. Root Cause : This incident was caused by an electrical equipment issue. Messages received during the window were queued for delivery after resolution.

We thank you for your understanding and patience throughout this incident.

Resolved: We had an incident on our Collaborative solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 06/02/2026 08:09 UTC End time : 06/02/2026 08:49 UTC Impacted Service(s) : The MX Plan service was temporarily unavailable on Filez1817. Customers Impact : Customers using MX Plan were unable to log in to email (webmail or client) and could not send or receive messages. Root Cause : This incident was caused by an electrical equipment issue. Messages received during the window were queued for delivery after resolution.

We thank you for your understanding and patience throughout this incident.

Resolved: We had an incident on our Collaborative solutions offer which has now been resolved.

Here are some supplementary details :

Start time : 06/02/2026 08:09 UTC End time : 06/02/2026 08:49 UTC Impacted Service(s) : The MX Plan service was temporarily unavailable on Filez1817. Customers Impact : Customers using MX Plan were unable to log in to email (webmail or client) and could not send or receive messages. Root Cause : This incident was caused by an electrical equipment issue. Messages received during the window were queued for delivery after resolution.

We thank you for your understanding and patience throughout this incident.

Identified: We are currently experiencing an incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 09/02/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .IM domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .IM domain name after the expiration date is already passed will have their websites unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 09/02/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .IM domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .IM domain name after the expiration date is already passed will have their websites unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 09/02/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .IM domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .IM domain name after the expiration date is already passed will have their websites unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 09/02/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .IM domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .IM domain name after the expiration date is already passed will have their websites unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Domains, customers in the impacted zone are unable to perform some tasks.

Here is detail for this incident : Start time : 09/02/2026 09:40 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .IM domains. Customers Impact : Customers are temporarily unable to perform multiple operations (Registration, Renew, Transfer, Restore, Delete). Please note that websites are still available. Unfortunately, customers who want to renew their .IM domain name after the expiration date is already passed will have their websites unavailable. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

Our teams are fully engaged and working to resolve the issue as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We had an incident on VoIP offer which has now been resolved.

Here are some supplementary details :

Start time : 09/02/2026 17:24 UTC End time : 09/02/2026 17:32 UTC Impacted Service(s) : Sending SMS was temporarily unavailable. Customers Impact : Customers were temporarily unable to send SMS. Root Cause : This incident was caused by a software issue.

We thank you for your understanding and patience throughout this incident.