Web Cloud Status
Real-time updates of Web Cloud issues and outages
Web Cloud status is Operational
Reception
Delivery email
Mailbox Access
Redirection
Webmail
Delivery
Web Access
Active Incidents
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz2186 - Cluster100.
Here are some supplementary details :
Start time : 07/01/2026 10:30 UTC Impacted Service(s) : File server 2186 is experiencing latency on Web Hosting Cluster 100. Customers Impact : Customers using filer servers 2186 on Cluster100 are temporarily experiencing latency when accessing their hosted websites. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster129.
Here are some supplementary details :
Start time : 18/01/2026 00:10 UTC Impacted Service(s) : Some websites hosted in Cluster129 are unavailable. Customers Impact : Customers in Clusters129, may experience difficulties to access their websites. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an event affecting our VoIP offer.
Start time : 15/01/2026 10:25 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster051.
Here are some supplementary details :
Start time : 15/01/2026 09:30 UTC Impacted Service(s) : Latency in sending emails from cluster051. Customers Impact : Customers may temporarily experience latency when sending emails from cluster051. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster131 filerz2034.
Here are some supplementary details :
Start time : 14/01/2026 09:20 UTC Impacted Service(s) : Filerz2034 is unreachable on Web Hosting cluster 131. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific cluster.
Here are some supplementary details :
Start time : 14/01/2026 08:54 UTC Impacted Service(s) : 503 errors might be observed for websites hosted on Cluster100. Customers Impact : Customers can see some errors on their logs for the traffic coming from external crawlers : google bot, aibot, SEO bots, … that will receive 503 errors. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. Service has been fully restored since 13/01/2026 14:30 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 13/01/2026 10:00 UTC Impacted Service(s) : The redirect service has temporarily experienced slowness or 500 errors Customers Impact : Customers have temporarily experienced slowness or 500 errors on the redirect service. Root Cause : This incident was caused by a network issue.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details : Start time : 05/01/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster124.
Here are some supplementary details :
Start time : 12/01/2026 16:30 UTC
Impacted Service(s) : Customers in clusters 124, may experience difficulties to access their websites.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We had an incident affecting our Collaborative solutions offer on global region, that is now resolved.
Here are some supplementary details :
Start time :12/01/2026 12:00 UTC End time :13/01/2026 15:00 UTC Impacted Service(s) : The webmail service was temporarily unavailable. Customers Impact : Some customers were temporarily unable to send emails. Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an event affecting our Web Hosting offer on Cluster100.
Start time : 09/01/2026 10:30 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details : Start time : 06/01/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster 124.
Here are some supplementary details :
Start time : 12/01/2026 18:40 UTC
Impacted Service(s) : Customers in clusters 124, may experience difficulties to access their websites.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster 124.
Here are some supplementary details :
Start time : 12/01/2026 16:30 UTC
Impacted Service(s) : Customers in clusters 124, may experience difficulties to access their websites.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We had an incident on Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 12/01/2026 11:36 UTC End time : 12/01/2026 11:52 UTC Impacted Service(s) : All MailHA clusters in GRA were unavailable. Customers Impact : Users were currently unable to log in to their email accounts via webmail or email clients, and cannot send or receive emails. Emails received during this time will be stored and delivered once the issue is resolved. Root Cause : This incident was caused by misconfiguration.
We thank you for your understanding and patience throughout this incident.
Web Cloud Outage Survival Guide
Web Cloud Components
Web Cloud CDN || CDN Hosting
RBX
SBG
BHS
Web Cloud CDN || CDN Infrastructure
RBX
SBG
BHS
Web Cloud Collaborative solutions || EmailPro
Mailbox Access
Delivery email
Mail Flow
Operations
Web Cloud Collaborative solutions || Hosted Exchange
Redirection
Mailbox Access
Delivery
Mail Flow
Operations
Web Cloud Collaborative solutions || MX Plan
Trusted Exchange
Reception
Delivery email
Reception
We had an incident on Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 12/01/2026 11:36 UTC End time : 12/01/2026 11:52 UTC Impacted Service(s) : All MailHA clusters in GRA were unavailable. Customers Impact : Users were currently unable to log in to their email accounts via webmail or email clients, and cannot send or receive emails. Emails received during this time will be stored and delivered once the issue is resolved. Root Cause : This incident was caused by misconfiguration.
We thank you for your understanding and patience throughout this incident.
Delivery email
We had an incident on Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 12/01/2026 11:36 UTC End time : 12/01/2026 11:52 UTC Impacted Service(s) : All MailHA clusters in GRA were unavailable. Customers Impact : Users were currently unable to log in to their email accounts via webmail or email clients, and cannot send or receive emails. Emails received during this time will be stored and delivered once the issue is resolved. Root Cause : This incident was caused by misconfiguration.
We thank you for your understanding and patience throughout this incident.
Mailbox Access
We had an incident on Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 12/01/2026 11:36 UTC End time : 12/01/2026 11:52 UTC Impacted Service(s) : All MailHA clusters in GRA were unavailable. Customers Impact : Users were currently unable to log in to their email accounts via webmail or email clients, and cannot send or receive emails. Emails received during this time will be stored and delivered once the issue is resolved. Root Cause : This incident was caused by misconfiguration.
We thank you for your understanding and patience throughout this incident.
Redirection
We had an incident on Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 12/01/2026 11:36 UTC End time : 12/01/2026 11:52 UTC Impacted Service(s) : All MailHA clusters in GRA were unavailable. Customers Impact : Users were currently unable to log in to their email accounts via webmail or email clients, and cannot send or receive emails. Emails received during this time will be stored and delivered once the issue is resolved. Root Cause : This incident was caused by misconfiguration.
We thank you for your understanding and patience throughout this incident.
Webmail
We had an incident on Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 12/01/2026 11:36 UTC End time : 12/01/2026 11:52 UTC Impacted Service(s) : All MailHA clusters in GRA were unavailable. Customers Impact : Users were currently unable to log in to their email accounts via webmail or email clients, and cannot send or receive emails. Emails received during this time will be stored and delivered once the issue is resolved. Root Cause : This incident was caused by misconfiguration.
We thank you for your understanding and patience throughout this incident.
Delivery
Delivery
We had an incident on Collaborative solutions offer which has now been resolved.
Here are some supplementary details :
Start time : 12/01/2026 11:36 UTC End time : 12/01/2026 11:52 UTC Impacted Service(s) : All MailHA clusters in GRA were unavailable. Customers Impact : Users were currently unable to log in to their email accounts via webmail or email clients, and cannot send or receive emails. Emails received during this time will be stored and delivered once the issue is resolved. Root Cause : This incident was caused by misconfiguration.
We thank you for your understanding and patience throughout this incident.
Web Cloud Collaborative solutions || Office
Operations
Web Cloud Collaborative solutions || OVH Mail Migrator
Web Cloud Collaborative solutions || Private Exchange
Mailbox Access
Mail Flow
Operations
Web Cloud Collaborative solutions || Trusted Exchange
Mailbox Access
Web Cloud Collaborative solutions || Sharepoint
Mail Flow
Operations
Reception
Delivery email
Web Cloud Collaborative solutions || Zimbra
Web Access
We had an incident affecting our Collaborative solutions offer on global region, that is now resolved.
Here are some supplementary details :
Start time :12/01/2026 12:00 UTC End time :13/01/2026 15:00 UTC Impacted Service(s) : The webmail service was temporarily unavailable. Customers Impact : Some customers were temporarily unable to send emails. Root Cause : This incident was caused by a software issue.
We apologize for any inconvenience caused and appreciate your understanding.
Web Cloud DNS || DNS Anycast
RBX
GRA
Webmail
Delivery
SBG
BHS
SYD
SGP
Web Cloud DNS || DNS Hosting
dns
dns10
dns11
dns12
dns13
dns14
dns15
dns16
dns17
dns18
dns19
dns20
dns100
dns101
dns102
dns103
dns104
dns105
dns106
dns107
dns108
dns109
dns110
dns111
dns112
dns113
dns-tn
dns10-ca
Web Cloud Domains || Domains Name
Registration
We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details : Start time : 05/01/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details : Start time : 06/01/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Renew
We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details : Start time : 05/01/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details : Start time : 06/01/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Transfer
We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details : Start time : 05/01/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details : Start time : 06/01/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Restore
We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details : Start time : 05/01/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details : Start time : 06/01/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Delete
We have determined the origin of the incident affecting our .DK Domains offer, customers in the impacted zone are unable to perform some tasks on .DK domains.
Here are some supplementary details : Start time : 05/01/2026 07:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .DK domains. Customers Impact : Customers are temporarily unable to perform specified operations on .DK domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We have determined the origin of the incident affecting our .MS Domains offer, customers in the impacted zone are unable to perform some tasks on .MS domains.
Here are some supplementary details : Start time : 06/01/2026 13:00 UTC Impacted Service(s) : Multiple operations (Registration, Renew, Transfer, Restore, Delete) are temporarily unavailable for .MS domains. Customers Impact : Customers are temporarily unable to perform specified operations on .MS domains. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Web Cloud Databases || CloudDB GRA
eu005
eu007
eu009
eu008
eu010
eu011
eu012
Web Cloud Databases || CloudDB BHS
eu013
ca001
ca002
Web Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
CA-EAST-TOR
EU-CENTRAL-WAW
Web Cloud Internet Access || ADSL
EU-SOUTH-MIL
Web Cloud Internet Access || Delivery
EU-WEST-ERI
EU-WEST-GRA
Web Cloud Internet Access || FTTH
Web Cloud Internet Access || SDSL
EU-WEST-LIM
EU-WEST-PAR
EU-WEST-RBX
Web Cloud OverTheBox || OverTheBox
EU-WEST-SBG
Web Cloud VoIP || Carrier SIP
Access RBX
Access SBG
Web Cloud VoIP || Core Network
Web Cloud VoIP || Interconnect
Web Cloud Migration Tools || OMM
Spain
France
Web Cloud Migration Tools || OSM
Belgium
Germany
United Kingdom
Switzerland
Web Cloud VoIP || Services
Conferences
We are currently experiencing an event affecting our VoIP offer.
Start time : 15/01/2026 10:25 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
CCS, IVR & Call Queues
We are currently experiencing an event affecting our VoIP offer.
Start time : 15/01/2026 10:25 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
CCS
VXML
We are currently experiencing an event affecting our VoIP offer.
Start time : 15/01/2026 10:25 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Billing
We are currently experiencing an event affecting our VoIP offer.
Start time : 15/01/2026 10:25 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Provisioning
We are currently experiencing an event affecting our VoIP offer.
Start time : 15/01/2026 10:25 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Fax
Web Cloud VoIP || SMS
SMS
Web Cloud VoIP || Telephony
Access SBC
Fax
Media Gateways
Softcall
Voicemail
Web Cloud Web Hosting || Databases BHS
ca001
ca002
Web Cloud Web Hosting || Databases GRA
eu001
eu002
eu004
eu005
eu007
eu009
eu010
eu011
eu008
eu012
Web Cloud Web Hosting || Datacenter BHS
Cluster051
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Cluster051.
Here are some supplementary details :
Start time : 15/01/2026 09:30 UTC Impacted Service(s) : Latency in sending emails from cluster051. Customers Impact : Customers may temporarily experience latency when sending emails from cluster051. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Redirect
Web Cloud Web Hosting || Datacenter GRA
Cluster001
eu013
Cluster100
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary latency issue in the Filerz2186 - Cluster100.
Here are some supplementary details :
Start time : 07/01/2026 10:30 UTC Impacted Service(s) : File server 2186 is experiencing latency on Web Hosting Cluster 100. Customers Impact : Customers using filer servers 2186 on Cluster100 are temporarily experiencing latency when accessing their hosted websites. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an event affecting our Web Hosting offer on Cluster100.
Start time : 09/01/2026 10:30 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer on the specific cluster.
Here are some supplementary details :
Start time : 14/01/2026 08:54 UTC Impacted Service(s) : 503 errors might be observed for websites hosted on Cluster100. Customers Impact : Customers can see some errors on their logs for the traffic coming from external crawlers : google bot, aibot, SEO bots, … that will receive 503 errors. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster002
Cluster102
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster003
Cluster103
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster005
Cluster105
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster006
Cluster007
Cluster106
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster010
Cluster107
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster011
Cluster110
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster111
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster012
Cluster013
Cluster112
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster113
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster014
Cluster015
Cluster114
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster017
Cluster115
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster020
Cluster117
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster021
Cluster120
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster121
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster023
Cluster022
Cluster024
Cluster123
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster025
Cluster124
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster 124.
Here are some supplementary details :
Start time : 12/01/2026 16:30 UTC
Impacted Service(s) : Customers in clusters 124, may experience difficulties to access their websites.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster 124.
Here are some supplementary details :
Start time : 12/01/2026 18:40 UTC
Impacted Service(s) : Customers in clusters 124, may experience difficulties to access their websites.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an event affecting our Web Hosting offer on the specific Cluster124.
Here are some supplementary details :
Start time : 12/01/2026 16:30 UTC
Impacted Service(s) : Customers in clusters 124, may experience difficulties to access their websites.
Root Cause : This incident is caused by a software issue.
Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster127
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster026
Cluster128
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster027
Cluster129
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster129.
Here are some supplementary details :
Start time : 18/01/2026 00:10 UTC Impacted Service(s) : Some websites hosted in Cluster129 are unavailable. Customers Impact : Customers in Clusters129, may experience difficulties to access their websites. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster028
Cluster130
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
Cluster029
Cluster131
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Web Hosting offer for the Git logs display on all clusters.
Here are some supplementary details :
Start time : 12/01/2026 13:50 UTC Impacted Service(s) :Latencies is observed for Git logs display only on all Clusters. Customers Impact : Customers can have a delay to access their Git logs display. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We are currently investigating an incident affecting our Web Hosting offering, which is causing temporary availability issue in the Cluster131 filerz2034.
Here are some supplementary details :
Start time : 14/01/2026 09:20 UTC Impacted Service(s) : Filerz2034 is unreachable on Web Hosting cluster 131. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Cluster022
Cluster030
Cluster031
Redirect
We are currently experiencing an ongoing incident. Service has been fully restored since 13/01/2026 14:30 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 13/01/2026 10:00 UTC Impacted Service(s) : The redirect service has temporarily experienced slowness or 500 errors Customers Impact : Customers have temporarily experienced slowness or 500 errors on the redirect service. Root Cause : This incident was caused by a network issue.
We apologize for any inconvenience caused and appreciate your understanding.