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    Cisco Components

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    Cisco US-EAST-1- Security Services Exchange Core Service

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    Tenant Onboarding
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    Device Onboarding
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    Device Communication
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    SSE Notification Service
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    Cisco Security Services Exchange Device Status - US-EAST-1

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    Cisco US-EAST-1 - Security Services Exchange Telemetry Service

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    Cisco Security Services Exchange Eventing Service - US-EAST-1

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    Cisco EU-CENTRAL-1 - Security Services Exchange Core Service

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    Tenant Onboarding
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    Device Onboarding
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    Device Communication
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    Cisco Security Services Exchange Device Status - EU

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    Cisco EU-CENTRAL-1 - Security Services Exchange Telemetry Service

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    Cisco Security Services Exchange Eventing Service - EU

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    Cisco Security Services Exchange Portal - EU

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    Cisco AP-NORTHEAST-1-Security Services Exchange Core Service

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    Tenant Onboarding
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    Device Onboarding
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    Device Communication
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    Cisco Security Services Exchange Device Status - APJ

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    Cisco AP-NORTHEAST-1- Security Services Exchange Telemetry Service

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    Cisco Security Services Exchange Eventing Service - APJ

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    Cisco Security Services Exchange Portal - APJ

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    Cisco Security Services Exchange Portal - North America

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    Cisco DEVCD UI Portal

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    Cisco AP-SOUTHEAST-2- Security Services Exchange Core Service

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    Tenant Onboarding
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    Device Onboarding
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    Device Communication
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    Cisco Security Services Exchange Device Status - AP-SOUTHEAST-2

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    Cisco AP-SOUTHEAST-2- Security Services Exchange Telemetry Service

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    Cisco Security Services Exchange Eventing Service - AP-SOUTHEAST-2

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    Cisco Security Services Exchange Portal - AP-SOUTHEAST-2

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    Cisco Security Services Exchange Device Status - AP-SOUTH-1

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    Cisco AP-SOUTH-1 - Security Services Exchange Telemetry Service

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    Cisco Security Services Exchange Eventing Service - AP-SOUTH-1

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    Cisco Security Services Exchange Portal - AP-SOUTH-1

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    Cisco AP-SOUTH-1- Security Services Exchange Core Service

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    Tenant Onboarding
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    Device Onboarding
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    Device Communication
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    Cisco Security Services Exchange Eventing Service - ap-southeast2-Sydney-AU

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    Cisco Security Services Exchange Eventing Service - IN(ap-south-1, Mumbai)

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    Cisco Alternatives

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    ITS Network & Systems Network

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    Agg-vss2- Campus Backbone Router upgrade
    Started 6 Nov 2024 17:35:34 (15 days ago), still ongoing
    Incident without Impact
    Investigating
    Network

    ITS has scheduled the following maintenance:

    START: Saturday, November 9 from 5:00 A.M STOP: Saturday, November 9 from 8:00 A.M

    IMPACT:

    During this window there will be intermittent outages to all wired and wireless campus networks

    1. Node-b including: Book Store, Canyon View, Canyon Vista, Chancelor Complex, CMRR (Center for Magnetic Recording Research), DIB (Design and Innovation Building), foodworx, Geisel Library, Gilman Parking, HDH Sixth Launday, Literature Building, Music Center, North Campus Facilities Management Substation, Pepper Canyon Hall, Price Center, Price Center Expansion, VISUAL ARTS BUILDING, Warren Student Activity Center , wlh (Warren lecture Hall), Warren Black Facility Management FM, Warren Brennen FM, Warren Douglas FM, Warren Goldberg FM, Warren mall outdoor Classroom

    2. Node S: (Career Services, Center Hall, SSC Student Services Complex, Student Health.

    3. Node G: (La jolla Pro)

    4. Engineering (bioengineering), calit (Atkinson Hall), ebu1 (Jacobs School of Engineering), serf, smeb, ebu2 , ebu3 (Computer Science and Engineering)

    5. [sdsc]cui-sherlock and [sdsc]CIOPS-MGMT-VMOTION

    Please contact ITS Service Desk at (858)246-HELP(4357) or servicedesk@ucsd.edu if you have any questions or concerns.

    ITS Network & Systems Phones and Voicemail

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    UCSD Phone Lines/After Hours Outage Reporting
    Started 12 Nov 2024 23:37:41 (8 days ago), still ongoing
    Major Incident
    Monitoring
    Phones and Voicemail

    Several UC San Diego call center numbers are experiencing problems and we are trying to resolve the problem as soon as possible. The following list are the groups impacted (temporary numbers have been provided here if they are available):

    • EdTech (try 858-295-0163)
    • Housing Administrative Services (try 858-242-4094)
    • IPPS (try 858-251-8183)
    • International Services and Engagement Office (try 858-295-7491)
    • Financial Aid & Scholarships (try 858-251-7632)

    Also, the 5 digit extensions dialing for the following groups are not working, but the full 10 digit numbers will work:

    • Classroom support - 858-534-5784
    • Finance Help Line - 858-246-4237

    Thank you for your patience as our team works to restore functionality. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, support@ucsd.edu or at (858) 246-4357.

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