CloudSigma Status

Resolved: CloudSigma would like to inform you that the WebApp has been successfully restored and is now operating as expected.

We would like to assure you that there was no impact on customer virtual machines, network connectivity, or other cloud infrastructure components during the incident.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding.

Investigating: CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in the Honolulu cloud location.

Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.

Resolved: Alpha3 Cloud would like to inform you that the emergency maintenance in our Washington cloud location has been completed successfully. As a result of the maintenance, a reboot has occurred on the PaaS environments. The PaaS Panels are now accessible. We wish to apologise for the inconvenience caused and thank you for your understanding.

Investigating: Alpha3 Cloud would like to inform you of an emergency maintenance of our PaaS environment in our Washington Location. As a result of the maintenance, a reboot has occurred on the PaaS environments. At present, everything is operational; however, the PaaS Panels remain inaccessible. We wish to apologise for the inconvenience and thank you for your understanding.

We will keep you updated as the case develops.

Resolved: CloudSigma would like to inform you that the emergency maintenance in our Geneva cloud location has been resolved successfully.

Impact: During the maintenance, there was no network connectivity to the containers, but any already running processes remained in operation.

Investigating: CloudSigma would like to inform you of an emergency maintenance on the PaaS environment in our Geneva cloud location. The PaaS panels are currently unreachable, and we are investigating any potential impact on customer containers or services.

We will keep you updated as the case develops.