CloudSigma status is Partially Degraded Service

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CloudSigma Geneva Cloud

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CloudSigma Honolulu Cloud

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CloudSigma Cairo cloud

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CloudSigma Izmir Cloud

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Active Incidents

[CAI] Degraded Network Performance
Started 14 Jul 2025 14:29:07 (2 days ago), still ongoing
Minor Incident
Investigating
Cairo cloud

CloudSigma would like to inform you that we are currently experiencing degraded network performance in our Cairo cloud location.

Our team is actively working to resolve the issue as quickly as possible. We apologise for the inconvenience and appreciate your understanding.

Recently Resolved Incidents

[HNL] Inaccessible WebApp interface
Started 12 Jul 2025 02:50:37 (4 days ago), resolved 12 Jul 2025 03:18:10 (4 days ago)
Minor Incident
Resolved
Honolulu Cloud

CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in the Honolulu cloud location.

Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.

[GVA] Storage Drive Issues
Started 11 Jul 2025 09:04:35 (5 days ago), resolved 11 Jul 2025 10:26:20 (5 days ago)
Minor Incident
Resolved
Geneva Cloud

CloudSigma would like to inform you that we are facing issues with drive creation in our Geneva cloud location. Currently, the following actions are not available: drive creation, drive cloning, snapshot & backup creation, and storage subscription purchasing. All previously created drives are not affected by the issue.

Our team is actively working on resolving the issue. We apologize for the inconvenience caused.

[ADB] Network Issues
Started 10 Jul 2025 07:39:03 (6 days ago), resolved 10 Jul 2025 10:16:56 (6 days ago)
Minor Incident
Resolved
Izmir Cloud

CloudSigma would like to inform you that currently, we are experiencing intermittent network issues in our Izmir Cloud location. The WebApp and the Virtual machines on the network are experiencing connectivity issues.

Our operations team is working to resolve the issue as fast as possible. We will keep you posted.

Please accept our apologies for the inconvenience.

[ADB] Network Issues
Started 9 Jul 2025 15:23:00 (7 days ago), resolved 9 Jul 2025 21:28:42 (7 days ago)
Major Incident
Resolved
Izmir Cloud

CloudSigma would like to inform you that currently, we are experiencing a network outage in our Izmir Cloud location. The WebApp is currently unreachable.

Our operations team is working to resolve the issue as fast as possible. We will keep you posted.

Please accept our apologies for the inconvenience.

CloudSigma Outage Survival Guide

A step-by-step guide to help you survive a CloudSigma outage
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    CloudSigma Components

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    CloudSigma Zürich Cloud

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    CloudSigma Geneva Cloud

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    [GVA] Storage Drive Issues
    Started 11 Jul 2025 09:04:35 (5 days ago), resolved 11 Jul 2025 10:26:20 (5 days ago)
    Minor Incident
    Resolved
    Geneva Cloud

    CloudSigma would like to inform you that we are facing issues with drive creation in our Geneva cloud location. Currently, the following actions are not available: drive creation, drive cloning, snapshot & backup creation, and storage subscription purchasing. All previously created drives are not affected by the issue.

    Our team is actively working on resolving the issue. We apologize for the inconvenience caused.

    CloudSigma Frankfurt Cloud

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    CloudSigma Dusseldorf Cloud

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    CloudSigma San Jose Cloud

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    CloudSigma Washington DC Cloud

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    CloudSigma Honolulu Cloud

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    [HNL] Inaccessible WebApp interface
    Started 12 Jul 2025 02:50:37 (4 days ago), resolved 12 Jul 2025 03:18:10 (4 days ago)
    Minor Incident
    Resolved
    Honolulu Cloud

    CloudSigma would like to inform you that we are currently experiencing issues with our WebApp in the Honolulu cloud location.

    Our Administrators are working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines, network accessibility, or other cloud infrastructure.

    CloudSigma Perth Cloud

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    CloudSigma Riyadh Cloud

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    CloudSigma Dublin Cloud

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    CloudSigma Tokyo Cloud

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    CloudSigma Manila Cloud

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    CloudSigma Manila 2 Cloud

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    CloudSigma Clark Cloud

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    CloudSigma London Cloud

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    CloudSigma Cairo cloud

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    [CAI] Degraded Network Performance
    Started 14 Jul 2025 14:29:07 (2 days ago), still ongoing
    Minor Incident
    Investigating
    Cairo cloud

    CloudSigma would like to inform you that we are currently experiencing degraded network performance in our Cairo cloud location.

    Our team is actively working to resolve the issue as quickly as possible. We apologise for the inconvenience and appreciate your understanding.

    CloudSigma Cardiff Cloud

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    CloudSigma Izmir Cloud

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    [ADB] Network Issues
    Started 9 Jul 2025 15:23:00 (7 days ago), resolved 9 Jul 2025 21:28:42 (7 days ago)
    Major Incident
    Resolved
    Izmir Cloud

    CloudSigma would like to inform you that currently, we are experiencing a network outage in our Izmir Cloud location. The WebApp is currently unreachable.

    Our operations team is working to resolve the issue as fast as possible. We will keep you posted.

    Please accept our apologies for the inconvenience.

    [ADB] Network Issues
    Started 10 Jul 2025 07:39:03 (6 days ago), resolved 10 Jul 2025 10:16:56 (6 days ago)
    Minor Incident
    Resolved
    Izmir Cloud

    CloudSigma would like to inform you that currently, we are experiencing intermittent network issues in our Izmir Cloud location. The WebApp and the Virtual machines on the network are experiencing connectivity issues.

    Our operations team is working to resolve the issue as fast as possible. We will keep you posted.

    Please accept our apologies for the inconvenience.

    CloudSigma Monterrey Cloud

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