Cohesity Helios Status

Cohesity Helios Status

Real-time updates of Cohesity Helios issues and outages

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Cohesity Helios status is Operational

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Cohesity Helios Data Protect delivered as a Service

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Cohesity Helios Cohesity FortKnox

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Active Incidents

CCS impacted in AWS UAE region
Started 2 Mar 2026 10:26:51 (22 days ago), still ongoing
Major Incident
Investigating
Data Protect delivered as a Service
Cohesity FortKnox

We are currently experiencing an impact to our backend infrastructure in AWS ME-Central-1 region due to operational issues with our primary cloud provider (AWS). Our team is actively monitoring the situation and working to minimize any disruption. We will share updates here as soon as we have more information on resolution and restored availability

See all updates

Recently Resolved Incidents

CCS - Source Refresh and New Cloud Source Additions Currently Not Working
Started 4 Mar 2026 03:20:58 (20 days ago), resolved 18 Mar 2026 16:24:40 (6 days ago)
Major Incident
Resolved
Data Protect delivered as a Service

We want to inform our customers of an issue when adding a new cloud source to CCS or when doing a source refresh. These features are currently impacted and not functional. This impact stems from the current AWS outage in the Middle East region. We are working on a fix to address this issue. We will provide updates as we make progress.

See all updates

Cohesity Helios Outage Survival Guide

A step-by-step guide to help you survive a Cohesity Helios outage
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    Cohesity Helios Components

    Cohesity Helios Status

    Cohesity Helios

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    Cohesity Helios Cohesity Cloud Services Portal

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    Cohesity Helios Data Protect delivered as a Service

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    CCS impacted in AWS UAE region
    Started 2 Mar 2026 10:26:51 (22 days ago), still ongoing
    Major Incident
    Investigating
    Data Protect delivered as a Service
    Cohesity FortKnox

    We are currently experiencing an impact to our backend infrastructure in AWS ME-Central-1 region due to operational issues with our primary cloud provider (AWS). Our team is actively monitoring the situation and working to minimize any disruption. We will share updates here as soon as we have more information on resolution and restored availability

    See all updates
    CCS - Source Refresh and New Cloud Source Additions Currently Not Working
    Started 4 Mar 2026 03:20:58 (20 days ago), resolved 18 Mar 2026 16:24:40 (6 days ago)
    Major Incident
    Resolved
    Data Protect delivered as a Service

    We want to inform our customers of an issue when adding a new cloud source to CCS or when doing a source refresh. These features are currently impacted and not functional. This impact stems from the current AWS outage in the Middle East region. We are working on a fix to address this issue. We will provide updates as we make progress.

    See all updates

    Cohesity Helios Cohesity FortKnox

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    now
    CCS impacted in AWS UAE region
    Started 2 Mar 2026 10:26:51 (22 days ago), still ongoing
    Major Incident
    Investigating
    Data Protect delivered as a Service
    Cohesity FortKnox

    We are currently experiencing an impact to our backend infrastructure in AWS ME-Central-1 region due to operational issues with our primary cloud provider (AWS). Our team is actively monitoring the situation and working to minimize any disruption. We will share updates here as soon as we have more information on resolution and restored availability

    See all updates

    Cohesity Helios Cohesity DataHawk

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    Cohesity Helios Cohesity App Store

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    Cohesity Helios Cluster connectivity

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    Cohesity Helios Smart Assistant

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    Cohesity Helios Identity Management

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    Cohesity Helios Infrastructure

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    Cohesity Helios Cohesity Gaia Services

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