Cohesity Helios status is Operational

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Cohesity Helios Cohesity Cloud Services Portal

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Cohesity Helios Data Protect delivered as a Service

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Cohesity Helios Cohesity FortKnox

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Cohesity Helios Cohesity DataHawk

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Cohesity Helios Cohesity App Store

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Cohesity Helios Smart Assistant

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Cohesity Helios Identity Management

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Cohesity cloud services scheduled upgrade for Data Protect Service (APAC Region)
Started 12 Aug 2025 18:13:26 (1 day ago), resolved 12 Aug 2025 18:16:56 (1 day ago)
Incident without Impact
Resolved
Data Protect delivered as a Service

We will upgrade the Data Protect Service in the APAC region on August 14, 2025. This upgrade involves both the backend infrastructure and the SAAS Connectors. We don't anticipate any impact on accessing your data, backups, management console, cluster management, or other services. This rollout impacts only customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.

Access to Cohesity Cloud Services
Started 11 Aug 2025 19:52:06 (2 days ago), resolved 11 Aug 2025 23:24:59 (2 days ago)
Major Incident
Resolved
Cohesity Cloud Services Portal
Cohesity FortKnox
Cohesity DataHawk
Cohesity App Store
Smart Assistant
More...

We want to let our customers know that we are seeing issues while logging into the Cohesity Cloud services. At this time, one of our underlying cloud vendors is having issues, which is causing this disruption. We are closely working with our vendor to address this issue as soon as possible. We apologize for any inconvenience.

Cohesity Helios Outage Survival Guide

A step-by-step guide to help you survive a Cohesity Helios outage
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    Cohesity Helios Components

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    Cohesity Helios Cohesity Cloud Services Portal

    Wed 6
    Thu 7
    Fri 8
    Sat 9
    Sun 10
    Mon 11
    Tue 12
    now
    Access to Cohesity Cloud Services
    Started 11 Aug 2025 19:52:06 (2 days ago), resolved 11 Aug 2025 23:24:59 (2 days ago)
    Major Incident
    Resolved
    Cohesity Cloud Services Portal
    Cohesity FortKnox
    Cohesity DataHawk
    Cohesity App Store
    Smart Assistant
    More...

    We want to let our customers know that we are seeing issues while logging into the Cohesity Cloud services. At this time, one of our underlying cloud vendors is having issues, which is causing this disruption. We are closely working with our vendor to address this issue as soon as possible. We apologize for any inconvenience.

    Cohesity Helios Data Protect delivered as a Service

    Wed 6
    Thu 7
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    Sat 9
    Sun 10
    Mon 11
    Tue 12
    now
    Cohesity cloud services scheduled upgrade for Data Protect Service (APAC Region)
    Started 12 Aug 2025 18:13:26 (1 day ago), resolved 12 Aug 2025 18:16:56 (1 day ago)
    Incident without Impact
    Resolved
    Data Protect delivered as a Service

    We will upgrade the Data Protect Service in the APAC region on August 14, 2025. This upgrade involves both the backend infrastructure and the SAAS Connectors. We don't anticipate any impact on accessing your data, backups, management console, cluster management, or other services. This rollout impacts only customers subscribed to Data Protect as a Service. Should you experience any issues, please reach out to Cohesity support.

    Cohesity Helios Cohesity FortKnox

    Wed 6
    Thu 7
    Fri 8
    Sat 9
    Sun 10
    Mon 11
    Tue 12
    now
    Access to Cohesity Cloud Services
    Started 11 Aug 2025 19:52:06 (2 days ago), resolved 11 Aug 2025 23:24:59 (2 days ago)
    Major Incident
    Resolved
    Cohesity Cloud Services Portal
    Cohesity FortKnox
    Cohesity DataHawk
    Cohesity App Store
    Smart Assistant
    More...

    We want to let our customers know that we are seeing issues while logging into the Cohesity Cloud services. At this time, one of our underlying cloud vendors is having issues, which is causing this disruption. We are closely working with our vendor to address this issue as soon as possible. We apologize for any inconvenience.

    Cohesity Helios Cohesity DataHawk

    Wed 6
    Thu 7
    Fri 8
    Sat 9
    Sun 10
    Mon 11
    Tue 12
    now
    Access to Cohesity Cloud Services
    Started 11 Aug 2025 19:52:06 (2 days ago), resolved 11 Aug 2025 23:24:59 (2 days ago)
    Major Incident
    Resolved
    Cohesity Cloud Services Portal
    Cohesity FortKnox
    Cohesity DataHawk
    Cohesity App Store
    Smart Assistant
    More...

    We want to let our customers know that we are seeing issues while logging into the Cohesity Cloud services. At this time, one of our underlying cloud vendors is having issues, which is causing this disruption. We are closely working with our vendor to address this issue as soon as possible. We apologize for any inconvenience.

    Cohesity Helios Cohesity App Store

    Wed 6
    Thu 7
    Fri 8
    Sat 9
    Sun 10
    Mon 11
    Tue 12
    now
    Access to Cohesity Cloud Services
    Started 11 Aug 2025 19:52:06 (2 days ago), resolved 11 Aug 2025 23:24:59 (2 days ago)
    Major Incident
    Resolved
    Cohesity Cloud Services Portal
    Cohesity FortKnox
    Cohesity DataHawk
    Cohesity App Store
    Smart Assistant
    More...

    We want to let our customers know that we are seeing issues while logging into the Cohesity Cloud services. At this time, one of our underlying cloud vendors is having issues, which is causing this disruption. We are closely working with our vendor to address this issue as soon as possible. We apologize for any inconvenience.

    Cohesity Helios Cluster connectivity

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    now

    Cohesity Helios Smart Assistant

    Wed 6
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    Sun 10
    Mon 11
    Tue 12
    now
    Access to Cohesity Cloud Services
    Started 11 Aug 2025 19:52:06 (2 days ago), resolved 11 Aug 2025 23:24:59 (2 days ago)
    Major Incident
    Resolved
    Cohesity Cloud Services Portal
    Cohesity FortKnox
    Cohesity DataHawk
    Cohesity App Store
    Smart Assistant
    More...

    We want to let our customers know that we are seeing issues while logging into the Cohesity Cloud services. At this time, one of our underlying cloud vendors is having issues, which is causing this disruption. We are closely working with our vendor to address this issue as soon as possible. We apologize for any inconvenience.

    Cohesity Helios Identity Management

    Wed 6
    Thu 7
    Fri 8
    Sat 9
    Sun 10
    Mon 11
    Tue 12
    now
    Access to Cohesity Cloud Services
    Started 11 Aug 2025 19:52:06 (2 days ago), resolved 11 Aug 2025 23:24:59 (2 days ago)
    Major Incident
    Resolved
    Cohesity Cloud Services Portal
    Cohesity FortKnox
    Cohesity DataHawk
    Cohesity App Store
    Smart Assistant
    More...

    We want to let our customers know that we are seeing issues while logging into the Cohesity Cloud services. At this time, one of our underlying cloud vendors is having issues, which is causing this disruption. We are closely working with our vendor to address this issue as soon as possible. We apologize for any inconvenience.

    Cohesity Helios Infrastructure

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    Cohesity Helios Cohesity Gaia Services

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