Servers Australia status is Partially Degraded Service

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Active Incidents

S3 Object Storage – Intermittent Service Disruptions
Started 29 Oct 2026 19:58:39 (4 days ago), still ongoing
Minor Incident
Monitoring
Network Storage

Since late last night, we have been experiencing intermittent disruptions to our S3 Object Storage service, which may result in requests timing out or failing.

The issue is occurring as our storage cluster continues to recover and rebalance data following a storage disk (OSD) failure.

Our team has been working around the clock to maintain service stability and minimise disruptions. We have engaged our hardware vendor's support team and are continuing to investigate the underlying cause and work towards a permanent resolution.

We are actively monitoring the service and taking steps to restore access when disruptions occur.

We will provide further updates as our investigation progresses.

Critical PHP Vulnerabilities (CVE-2026-109618 and CVE-2026-109619)
Started 23 Oct 2026 00:20:37 (11 days ago), still ongoing
Incident without Impact
Identified
Private Cloud
Dedicated Servers
Cloud Servers
Virtual Data Centre (VDC)

Servers Australia is continuing to respond to two recently disclosed critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, which affect PHP installations across multiple operating systems and hosting environments.

Our teams are actively monitoring security advisories and patch releases from PHP, cPanel, CloudLinux, Ubuntu and other relevant vendors, and applying updates to customer servers covered by a Servers Australia Monitoring and Maintenance Agreement (MMA).

This status page will serve as the central point of information for customers regarding the progress of security updates, outstanding vendor patches and any potential service impacts.

==== Current Security Update Progress ====

=== cPanel – Non-CloudLinux Environments === Security updates have been applied to all applicable cPanel servers covered by an MMA that are not running CloudLinux OS.

PHP 8.2, 8.3, 8.4 and 8.5 – Security updates applied. PHP 7.4, 8.0 and 8.1 – Backported security patches applied.

=== CloudLinux – ALT-PHP Environments === CloudLinux has now released security updates addressing the identified vulnerabilities for affected ALT-PHP versions across applicable operating systems.

Our team is actively deploying these updates across managed customer environments and validating that the appropriate security patches have been successfully installed.

=== Ubuntu and Other PHP Environments === Our team is continuing to review and apply applicable security updates for other managed PHP environments, including Ubuntu-based servers, as the relevant vendors release and confirm their patches.

==== Expected Service Impact ==== As part of this security maintenance, we will be restarting Apache, PHP-FPM and LiteSpeed web services, where applicable, to ensure security updates take effect.

These restarts may result in brief interruptions to website or application availability, typically lasting only a few seconds. We are working to minimise disruption while prioritising the security of affected customer environments.

=== Customer Action Required === No action is required from customers whose affected servers are covered by a Servers Australia MMA. Our teams are coordinating and applying the necessary updates.

Customers who manage their own servers or PHP installations should review the applicable vendor security advisories and ensure relevant updates are applied as soon as possible.

=== Further Updates === We will continue to update this status page as additional security patches become available, outstanding updates are deployed, and our teams complete validation across the affected environments.

Need Assistance? If you experience any issues with your website or hosted applications following this maintenance, please contact our Support Team by submitting a ticket through the Servers Australia Customer Portal.

We appreciate your patience and understanding as we undertake this important security maintenance.

Recently Resolved Incidents

No recent incidents

Servers Australia Outage Survival Guide

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    Servers Australia Components

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    Servers Australia Regions

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    Servers Australia Services

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    Network
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    Critical PHP Vulnerabilities (CVE-2026-109618 and CVE-2026-109619)
    Started 23 Oct 2026 00:20:37 (11 days ago), still ongoing
    Incident without Impact
    Identified
    Private Cloud
    Dedicated Servers
    Cloud Servers
    Virtual Data Centre (VDC)

    Servers Australia is continuing to respond to two recently disclosed critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, which affect PHP installations across multiple operating systems and hosting environments.

    Our teams are actively monitoring security advisories and patch releases from PHP, cPanel, CloudLinux, Ubuntu and other relevant vendors, and applying updates to customer servers covered by a Servers Australia Monitoring and Maintenance Agreement (MMA).

    This status page will serve as the central point of information for customers regarding the progress of security updates, outstanding vendor patches and any potential service impacts.

    ==== Current Security Update Progress ====

    === cPanel – Non-CloudLinux Environments === Security updates have been applied to all applicable cPanel servers covered by an MMA that are not running CloudLinux OS.

    PHP 8.2, 8.3, 8.4 and 8.5 – Security updates applied. PHP 7.4, 8.0 and 8.1 – Backported security patches applied.

    === CloudLinux – ALT-PHP Environments === CloudLinux has now released security updates addressing the identified vulnerabilities for affected ALT-PHP versions across applicable operating systems.

    Our team is actively deploying these updates across managed customer environments and validating that the appropriate security patches have been successfully installed.

    === Ubuntu and Other PHP Environments === Our team is continuing to review and apply applicable security updates for other managed PHP environments, including Ubuntu-based servers, as the relevant vendors release and confirm their patches.

    ==== Expected Service Impact ==== As part of this security maintenance, we will be restarting Apache, PHP-FPM and LiteSpeed web services, where applicable, to ensure security updates take effect.

    These restarts may result in brief interruptions to website or application availability, typically lasting only a few seconds. We are working to minimise disruption while prioritising the security of affected customer environments.

    === Customer Action Required === No action is required from customers whose affected servers are covered by a Servers Australia MMA. Our teams are coordinating and applying the necessary updates.

    Customers who manage their own servers or PHP installations should review the applicable vendor security advisories and ensure relevant updates are applied as soon as possible.

    === Further Updates === We will continue to update this status page as additional security patches become available, outstanding updates are deployed, and our teams complete validation across the affected environments.

    Need Assistance? If you experience any issues with your website or hosted applications following this maintenance, please contact our Support Team by submitting a ticket through the Servers Australia Customer Portal.

    We appreciate your patience and understanding as we undertake this important security maintenance.

    Dedicated Servers
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    Critical PHP Vulnerabilities (CVE-2026-109618 and CVE-2026-109619)
    Started 23 Oct 2026 00:20:37 (11 days ago), still ongoing
    Incident without Impact
    Identified
    Private Cloud
    Dedicated Servers
    Cloud Servers
    Virtual Data Centre (VDC)

    Servers Australia is continuing to respond to two recently disclosed critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, which affect PHP installations across multiple operating systems and hosting environments.

    Our teams are actively monitoring security advisories and patch releases from PHP, cPanel, CloudLinux, Ubuntu and other relevant vendors, and applying updates to customer servers covered by a Servers Australia Monitoring and Maintenance Agreement (MMA).

    This status page will serve as the central point of information for customers regarding the progress of security updates, outstanding vendor patches and any potential service impacts.

    ==== Current Security Update Progress ====

    === cPanel – Non-CloudLinux Environments === Security updates have been applied to all applicable cPanel servers covered by an MMA that are not running CloudLinux OS.

    PHP 8.2, 8.3, 8.4 and 8.5 – Security updates applied. PHP 7.4, 8.0 and 8.1 – Backported security patches applied.

    === CloudLinux – ALT-PHP Environments === CloudLinux has now released security updates addressing the identified vulnerabilities for affected ALT-PHP versions across applicable operating systems.

    Our team is actively deploying these updates across managed customer environments and validating that the appropriate security patches have been successfully installed.

    === Ubuntu and Other PHP Environments === Our team is continuing to review and apply applicable security updates for other managed PHP environments, including Ubuntu-based servers, as the relevant vendors release and confirm their patches.

    ==== Expected Service Impact ==== As part of this security maintenance, we will be restarting Apache, PHP-FPM and LiteSpeed web services, where applicable, to ensure security updates take effect.

    These restarts may result in brief interruptions to website or application availability, typically lasting only a few seconds. We are working to minimise disruption while prioritising the security of affected customer environments.

    === Customer Action Required === No action is required from customers whose affected servers are covered by a Servers Australia MMA. Our teams are coordinating and applying the necessary updates.

    Customers who manage their own servers or PHP installations should review the applicable vendor security advisories and ensure relevant updates are applied as soon as possible.

    === Further Updates === We will continue to update this status page as additional security patches become available, outstanding updates are deployed, and our teams complete validation across the affected environments.

    Need Assistance? If you experience any issues with your website or hosted applications following this maintenance, please contact our Support Team by submitting a ticket through the Servers Australia Customer Portal.

    We appreciate your patience and understanding as we undertake this important security maintenance.

    Cloud Servers
    Mon 26
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    Fri 30
    Sat 31
    Sun 1
    now
    Critical PHP Vulnerabilities (CVE-2026-109618 and CVE-2026-109619)
    Started 23 Oct 2026 00:20:37 (11 days ago), still ongoing
    Incident without Impact
    Identified
    Private Cloud
    Dedicated Servers
    Cloud Servers
    Virtual Data Centre (VDC)

    Servers Australia is continuing to respond to two recently disclosed critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, which affect PHP installations across multiple operating systems and hosting environments.

    Our teams are actively monitoring security advisories and patch releases from PHP, cPanel, CloudLinux, Ubuntu and other relevant vendors, and applying updates to customer servers covered by a Servers Australia Monitoring and Maintenance Agreement (MMA).

    This status page will serve as the central point of information for customers regarding the progress of security updates, outstanding vendor patches and any potential service impacts.

    ==== Current Security Update Progress ====

    === cPanel – Non-CloudLinux Environments === Security updates have been applied to all applicable cPanel servers covered by an MMA that are not running CloudLinux OS.

    PHP 8.2, 8.3, 8.4 and 8.5 – Security updates applied. PHP 7.4, 8.0 and 8.1 – Backported security patches applied.

    === CloudLinux – ALT-PHP Environments === CloudLinux has now released security updates addressing the identified vulnerabilities for affected ALT-PHP versions across applicable operating systems.

    Our team is actively deploying these updates across managed customer environments and validating that the appropriate security patches have been successfully installed.

    === Ubuntu and Other PHP Environments === Our team is continuing to review and apply applicable security updates for other managed PHP environments, including Ubuntu-based servers, as the relevant vendors release and confirm their patches.

    ==== Expected Service Impact ==== As part of this security maintenance, we will be restarting Apache, PHP-FPM and LiteSpeed web services, where applicable, to ensure security updates take effect.

    These restarts may result in brief interruptions to website or application availability, typically lasting only a few seconds. We are working to minimise disruption while prioritising the security of affected customer environments.

    === Customer Action Required === No action is required from customers whose affected servers are covered by a Servers Australia MMA. Our teams are coordinating and applying the necessary updates.

    Customers who manage their own servers or PHP installations should review the applicable vendor security advisories and ensure relevant updates are applied as soon as possible.

    === Further Updates === We will continue to update this status page as additional security patches become available, outstanding updates are deployed, and our teams complete validation across the affected environments.

    Need Assistance? If you experience any issues with your website or hosted applications following this maintenance, please contact our Support Team by submitting a ticket through the Servers Australia Customer Portal.

    We appreciate your patience and understanding as we undertake this important security maintenance.

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    S3 Object Storage – Intermittent Service Disruptions
    Started 29 Oct 2026 19:58:39 (4 days ago), still ongoing
    Minor Incident
    Monitoring
    Network Storage

    Since late last night, we have been experiencing intermittent disruptions to our S3 Object Storage service, which may result in requests timing out or failing.

    The issue is occurring as our storage cluster continues to recover and rebalance data following a storage disk (OSD) failure.

    Our team has been working around the clock to maintain service stability and minimise disruptions. We have engaged our hardware vendor's support team and are continuing to investigate the underlying cause and work towards a permanent resolution.

    We are actively monitoring the service and taking steps to restore access when disruptions occur.

    We will provide further updates as our investigation progresses.

    xDSL/EFM
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    Virtual Data Centre (VDC)
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    Critical PHP Vulnerabilities (CVE-2026-109618 and CVE-2026-109619)
    Started 23 Oct 2026 00:20:37 (11 days ago), still ongoing
    Incident without Impact
    Identified
    Private Cloud
    Dedicated Servers
    Cloud Servers
    Virtual Data Centre (VDC)

    Servers Australia is continuing to respond to two recently disclosed critical PHP security vulnerabilities, CVE-2026-109618 and CVE-2026-109619, which affect PHP installations across multiple operating systems and hosting environments.

    Our teams are actively monitoring security advisories and patch releases from PHP, cPanel, CloudLinux, Ubuntu and other relevant vendors, and applying updates to customer servers covered by a Servers Australia Monitoring and Maintenance Agreement (MMA).

    This status page will serve as the central point of information for customers regarding the progress of security updates, outstanding vendor patches and any potential service impacts.

    ==== Current Security Update Progress ====

    === cPanel – Non-CloudLinux Environments === Security updates have been applied to all applicable cPanel servers covered by an MMA that are not running CloudLinux OS.

    PHP 8.2, 8.3, 8.4 and 8.5 – Security updates applied. PHP 7.4, 8.0 and 8.1 – Backported security patches applied.

    === CloudLinux – ALT-PHP Environments === CloudLinux has now released security updates addressing the identified vulnerabilities for affected ALT-PHP versions across applicable operating systems.

    Our team is actively deploying these updates across managed customer environments and validating that the appropriate security patches have been successfully installed.

    === Ubuntu and Other PHP Environments === Our team is continuing to review and apply applicable security updates for other managed PHP environments, including Ubuntu-based servers, as the relevant vendors release and confirm their patches.

    ==== Expected Service Impact ==== As part of this security maintenance, we will be restarting Apache, PHP-FPM and LiteSpeed web services, where applicable, to ensure security updates take effect.

    These restarts may result in brief interruptions to website or application availability, typically lasting only a few seconds. We are working to minimise disruption while prioritising the security of affected customer environments.

    === Customer Action Required === No action is required from customers whose affected servers are covered by a Servers Australia MMA. Our teams are coordinating and applying the necessary updates.

    Customers who manage their own servers or PHP installations should review the applicable vendor security advisories and ensure relevant updates are applied as soon as possible.

    === Further Updates === We will continue to update this status page as additional security patches become available, outstanding updates are deployed, and our teams complete validation across the affected environments.

    Need Assistance? If you experience any issues with your website or hosted applications following this maintenance, please contact our Support Team by submitting a ticket through the Servers Australia Customer Portal.

    We appreciate your patience and understanding as we undertake this important security maintenance.

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    Servers Australia Data Centres

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