GFI Software status is Operational

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GFI AppManager
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

GFI AppManager is failing to load/authenticate
Started 15 Jan 2025 13:33:52 (3 days ago), resolved 16 Jan 2025 04:41:22 (2 days ago)
Critical Incident
Resolved
GFI AppManager

We have been made aware of an issue with GFI AppManager which prevents loading/authenticating into the platform. We are currently investigating the issue.

GFI Software Outage Survival Guide

A step-by-step guide to help you survive a GFI Software outage
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    GFI Software Components

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    GFI Software GFI AppManager

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    GFI AppManager
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    GFI AppManager is failing to load/authenticate
    Started 15 Jan 2025 13:33:52 (3 days ago), resolved 16 Jan 2025 04:41:22 (2 days ago)
    Critical Incident
    Resolved
    GFI AppManager

    We have been made aware of an issue with GFI AppManager which prevents loading/authenticating into the platform. We are currently investigating the issue.

    GFI Software GFI Archiver

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    Website
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    GFI Software GFI ClearView

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    GFI ClearView
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    GFI Software GFI EndPointSecurity

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    GFI Software GFI Exinda NetworkOrchestrator

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    Desktop Application
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    GFI Software GFI FaxMaker

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    Desktop Application
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    GFI Software GFI EventsManager

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    GFI Software GFI FaxMaker Online

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    Desktop Application
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    Website
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    GFI Software GFI KerioConnect

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    GFI Software GFI KerioControl

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    GFI Software GFI KerioOperator

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    GFI Software GFI KerioConnect

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    Kerio Connect Cloud - Shared
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    GFI Software GFI LanGuard

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    Kerio Connect Cloud - Dedicated
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    Desktop Application
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    GFI Software GFI MailEssentials

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    Website
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    Anti-virus definitions updates
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    Anti-phishing definitions updates
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    GFI Software MyKerio

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    GFI Software GFI WebMonitor

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    Desktop Application
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    GFI Software Alternatives

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    Student Information System (SIS)
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    Service Outage - High Severity: SIS Student Information System Intermittently Unavailable
    Started 13 Jan 2025 19:22:52 (4 days ago), still ongoing
    Major Incident
    Monitoring
    Student Information System (SIS)

    WashU IT is investigating an issue where multiple SIS (Student Information System) services are intermittently not working or are not available, including:

    Webstac SISAdmin Wuachieve.wustl.edu Webadvising.acadinfo.wustl.edu courselistings

    Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

    BJC Phone System
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    Service Degradation - High Severity: Avaya One X Agent
    Started 8 Apr 2024 19:53:01 (9 months ago), still ongoing
    Minor Incident
    Investigating
    BJC Phone System

    WashU IT and BJC technical teams are investigating issues with the Avaya One X Agent. An upgrade was performed in February and appeared stable initially. Since then, an increasing number of remote users on WashU VPN have been reporting issues with audio dropping and similar issues affecting their Avaya service.

    Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

    See all
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    DoIT Servers, Storage and Backups

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    Virtual Servers
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    Network outage affecting hosted servers.
    Started 13 Jan 2025 19:41:45 (4 days ago), still ongoing
    Maintenance
    Investigating
    Virtual Servers

    A networking issue occurred that impacted virtualized servers hosted on campus. The issue has been stabilized, but we are continuing to monitor it until we can be sure the issue is fully resolved.

    See all
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    USG Services Data Warehouse and Business Intelligence

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    Data Warehouse and Business Intelligence - Issues Reported
    Started 25 Oct 2024 20:14:30 (3 months ago), still ongoing
    Major Incident
    Investigating
    Data Warehouse and Business Intelligence

    Information Technology Services (ITS) is experiencing an outage affecting access to some services including Data Warehouse and Business Intelligence. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.

    The following applications will not be available:

    • Cognos Business Intelligence & Reporting Application
    • APEX Data Collection Application
    • Degrees & Majors Authorized
    • HS/FICE Translation
    • External Site Codes
    • Oracle Database
    OneUSG Connect - HPRE
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    See all