GFI Software Status: check for GFI Software outages and issues

GFI Software status is Operational

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See all 34 GFI Software components

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Active Incidents

GFI FaxMaker Service Disruption (etherFAX Provider Outage)

Started 6 Apr 2026 16:18:23 (2 days ago), still ongoing

Major Incident

Monitoring

Desktop Application

GFI FaxMaker customers using etherFAX for fax delivery are currently experiencing a service outage. Affected customers may see their etherFAX account reported as offline in FaxMaker, receive account validation failures, or be unable to send/receive faxes.

This issue is caused by an ongoing outage on etherFAX's side. Following their core services migration to AWS, etherFAX is experiencing degraded performance on their U.S. and Canada REST API services.

etherFAX has an active incident open on their status page (https://status.etherfax.net/) and their engineering team is actively working on a fix.

No action is required from GFI FaxMaker customers at this time. We are monitoring etherFAX's status page and will post an update once they confirm resolution.

Monitoring: Etherfax has informed that they just pushed out a fix for specifically for GFI connections. If you have not done so recently, please proceed with restarting the Faxmaker service to refresh the connection and benefit from the fix.

The etherFAX team will continue to closely monitor system metrics and performance throughout tomorrow. If you experience any issues, please reach out via a support ticket

7 Apr 2026 17:06:45 (23 hours ago)

Monitoring: All ongoing maintenance and improvements have been successfully implemented, and the platform is currently stable with normal performance across all services.

The etherFAX team will continue to closely monitor system metrics and performance throughout tomorrow. If you experience any issues, please reach out via a support ticket

7 Apr 2026 04:03:16 (2 days ago)

Monitoring: etherFAX has reported that fixes have now been rolled out for interim fax status updates and for the “latest connected on” timestamps.

This means some customers may begin to see improvement in status reporting within GFI FaxMaker.

However, the incident is not yet fully resolved, as etherFAX still shows degraded performance affecting its U.S. and Canada API/REST services and their engineering team continues working on the remaining issues.

We will continue monitoring etherFAX’s fix behavior.

6 Apr 2026 23:59:25 (2 days ago)

Identified: GFI FaxMaker customers using etherFAX for fax delivery are currently experiencing a service outage. Affected customers may see their etherFAX account reported as offline in FaxMaker, receive account validation failures, or be unable to send/receive faxes.

This issue is caused by an ongoing outage on etherFAX's side. Following their core services migration to AWS, etherFAX is experiencing degraded performance on their U.S. and Canada REST API services.

etherFAX has an active incident open on their status page (https://status.etherfax.net/) and their engineering team is actively working on a fix.

No action is required from GFI FaxMaker customers at this time. We are monitoring etherFAX's status page and will post an update once they confirm resolution.

6 Apr 2026 16:18:23 (2 days ago)

See all updates

Recently Resolved Incidents

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GFI Software Outage Survival Guide

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GFI FaxMaker Service Disruption (etherFAX Provider Outage)

Started 6 Apr 2026 16:18:23 (2 days ago), still ongoing

Major Incident

Monitoring

Desktop Application

This issue is caused by an ongoing outage on etherFAX's side. Following their core services migration to AWS, etherFAX is experiencing degraded performance on their U.S. and Canada REST API services.

etherFAX has an active incident open on their status page (https://status.etherfax.net/) and their engineering team is actively working on a fix.

No action is required from GFI FaxMaker customers at this time. We are monitoring etherFAX's status page and will post an update once they confirm resolution.

The etherFAX team will continue to closely monitor system metrics and performance throughout tomorrow. If you experience any issues, please reach out via a support ticket

7 Apr 2026 17:06:45 (23 hours ago)

Monitoring: All ongoing maintenance and improvements have been successfully implemented, and the platform is currently stable with normal performance across all services.

The etherFAX team will continue to closely monitor system metrics and performance throughout tomorrow. If you experience any issues, please reach out via a support ticket

7 Apr 2026 04:03:16 (2 days ago)

Monitoring: etherFAX has reported that fixes have now been rolled out for interim fax status updates and for the “latest connected on” timestamps.

This means some customers may begin to see improvement in status reporting within GFI FaxMaker.

We will continue monitoring etherFAX’s fix behavior.

6 Apr 2026 23:59:25 (2 days ago)

This issue is caused by an ongoing outage on etherFAX's side. Following their core services migration to AWS, etherFAX is experiencing degraded performance on their U.S. and Canada REST API services.

etherFAX has an active incident open on their status page (https://status.etherfax.net/) and their engineering team is actively working on a fix.

No action is required from GFI FaxMaker customers at this time. We are monitoring etherFAX's status page and will post an update once they confirm resolution.

6 Apr 2026 16:18:23 (2 days ago)

See all updates

GFI Software GFI FaxMaker Online

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Website

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GFI Software GFI KerioConnect

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GFI Software GFI KerioControl

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GFI Software GFI KerioOperator

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GFI Software GFI KerioConnect

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GFI Software GFI LanGuard

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Desktop Application

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Kerio Connect Cloud - Shared

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Kerio Connect Cloud - Dedicated

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GFI Software GFI MailEssentials

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Website

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Anti-virus definitions updates

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Anti-phishing definitions updates

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Spam features

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GFI Software Eloquens

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GFI Software MyKerio

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GFI Software MyPersonas

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GFI Software GFI WebMonitor

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Desktop Application

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GFI Software Status

Real-time updates of GFI Software issues and outages

GFI Software status is Operational

Desktop Application

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Active Incidents

Recently Resolved Incidents

GFI Software Outage Survival Guide

GFI Software Components

GFI Software GFI AppManager

GFI AppManager

GFI Software GFI Archiver

Website

GFI Software GFI ClearView

GFI ClearView

GFI Software GFI Exinda NetworkOrchestrator

GFI Software GFI EndPointSecurity

Desktop Application

GFI Software GFI FaxMaker

GFI Software GFI EventsManager

Desktop Application

GFI Software GFI FaxMaker Online

Desktop Application

Website

GFI Software GFI KerioConnect

GFI Software GFI KerioControl

GFI Software GFI KerioOperator

GFI Software GFI KerioConnect

GFI Software GFI LanGuard

Desktop Application

Kerio Connect Cloud - Shared

Kerio Connect Cloud - Dedicated

GFI Software GFI MailEssentials

Website

Anti-virus definitions updates

Anti-phishing definitions updates

Spam features

GFI Software Eloquens

GFI Software MyKerio

GFI Software MyPersonas

GFI Software GFI WebMonitor

Desktop Application

GFI Software Alternatives

Commonly Used Together