F5 Distributed Cloud Status

Monitoring: Dear Valued Customer,

Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.

If you have any questions, please contact us at [email protected]

Monitoring: Dear Valued Customers,

Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025

If you have any questions, please feel free to contact us at [email protected]

Monitoring: Dear Valued Customers,

We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025. New IP Ranges:

Americas: 185.94.142.128/25 159.60.177.0/24 159.60.175.0/24 159.60.179.0/24 159.60.181.0/24 159.60.183.0/24

Europe: 159.60.161.0/24 159.60.163.0/24

Asia: 159.60.185.0/24

Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.

The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref

If you have any questions, please feel free to contact us at [email protected]

Resolved: The F5 Distributed Cloud console continues to operate normally and remain in steady state. All other services remain fully operational. If you have any questions or concerns, please do not hesitate to contact our support team. This incident has been marked as resolved.

Monitoring: The issue affecting the XC Console has now been resolved. Our services remain stable, and we will continue to closely monitor the environment to ensure ongoing reliability and performance.

If you experience any issue, please contact F5 Support for further assistance.

Identified: The F5 Distributed Cloud Support Team has identified an issue affecting XC Console. Our incident recovery team is fully mobilized and working continuously to identify the root cause and implement corrective actions. Traffic processing and application protection remain unhalted.

We appreciate your patience and understanding as we work to fully restore services.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting XC console in multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 12/08/2025, 04:39 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Resolved: The F5 Distributed support team has confirmed that the issue users were encountering while creating or updating tunnels has been resolved. Our services remain stable and we will continue to closely monitor the environment to ensure reliability and performance. This incident is now being marked as resolved. If you experience any issue, please contact F5 Support for further assistance.

Identified: This is a follow-up to our earlier advisory regarding the cosmetic issue observed by DDOS routed users encountering error while creating or updating tunnels.

We have identified the root cause of this issue and are actively working on implementing a fix.

As noted previously, this issue does not impact the provisioning or functionality of tunnels. Further updates will be provided once the fix is deployed.

Thank you for your patience and understanding.

Investigating: This advisory is to inform you that we are currently investigating a cosmetic issue where DDOS routed users are observing an error while creating/updating a tunnel. It doesn't affect the provisioning of tunnel.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 12/05/2025, 20:30 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Resolved: The F5 Distributed Cloud team has successfully fixed the issue impacting virtual host quota. We sincerely appreciate your patience and understanding throughout the resolution process.

Our services remain stable and we will continue to closely monitor the environment to ensure reliability and performance. This incident is now being marked as resolved. If you experience any issue, please contact F5 Support for further assistance.

Monitoring: The F5 Distributed Cloud Support Team has identified and continue to monitor the issue affecting virtual host quota. A hot-fix has been prepared and is currently moving through our deployment pipeline, with the release scheduled for 6 December 2025. If you encounter any difficulties related to this issue, please contact the Distributed Cloud Support Team for assistance. This notification is for your awareness only; no action is required on your part at this time.

Identified: The F5 Distributed Cloud Support Team has identified an issue affecting virtual host quota. A hot-fix has been prepared and is currently moving through our deployment pipeline, with the release scheduled for 6 December 2025. If you encounter any difficulties related to this issue, please contact the Distributed Cloud Support Team for assistance. This notification is for your awareness only; no action is required on your part at this time.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting F5 Distributed cloud HTTP Load Balancer service.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 08:30 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: The F5 Distributed Cloud team has validated and confirmed latency issues are resolved. CDN services remain fully operational.

If you have any questions or concerns feel free to reach out to our support team. We appreciate your patience and understanding.

Monitoring: The F5 Distributed Cloud team has identified the latency issues affecting CDN services and implemented a mitigation strategy. The CDN service remains operational, and we are continuing to closely monitor its stability. Further updates will be provided as they become available.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting CDN in multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 12/05/2025, 10:48 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.