F5 Distributed Cloud Status

Monitoring: Dear Valued Customer,

Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.

If you have any questions, please contact us at [email protected]

Monitoring: Dear Valued Customers,

Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025

If you have any questions, please feel free to contact us at [email protected]

Monitoring: Dear Valued Customers,

We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025. New IP Ranges:

Americas: 185.94.142.128/25 159.60.177.0/24 159.60.175.0/24 159.60.179.0/24 159.60.181.0/24 159.60.183.0/24

Europe: 159.60.161.0/24 159.60.163.0/24

Asia: 159.60.185.0/24

Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.

The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref

If you have any questions, please feel free to contact us at [email protected]

Resolved: The F5 Distributed Cloud console continues to operate normally and remain in steady state. All other services remain fully operational. If you have any questions or concerns, please do not hesitate to contact our support team. This incident has been marked as resolved.

Monitoring: F5 has identified the cause of the access issues to the Distributed Cloud Console, and a fix has been implemented. The accessibility to the console has been restored. During and after the event, other services remain fully operational. Our internal teams continue to monitor the environment closely to ensure stability. If you experience any issues, please contact F5 Support for further assistance

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting the XC console.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 02/25/2026, 19:35 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway.

Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: The F5 Distributed Cloud console continues to operate normally and remain in steady state. All other services remain fully operational. If you have any questions or concerns, please do not hesitate to contact our support team. This incident has been marked as resolved.

Monitoring: F5 Distributed Cloud team has mitigated the access issue. All services remain fully operational. Users can connect to the Console and all other services are operating normally. We will continue the proactive monitoring to ensure the stability of our services.

Monitoring: F5 is aware of continued intermittent impact to console availability. The Distributed Cloud Team is actively engaged on this issue and monitoring the availability of the Distributed Cloud Console. We will continue to update the status of the situation if it changes.

Monitoring: F5 is aware that the Distributed Cloud Console access issue reoccured. Currently access to the Distributed Cloud Console should be restored. The cause is identified and the same as previously communicated in INC-20260224-441 and we actively monitoring availability and working to ensure that this is mitigated properly to restore stability. There remains no impact to Traffic of Services.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting the XC console.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 02/24/2026, 18:45 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Resolved: F5 has mitigated the Distributed Cloud Console service interruption. Users can connect to the Distributed Cloud Console and all other services are operating normally. We will continue the proactive monitoring to ensure the stability of our services.

The service interruption was caused by an out-of-memory (OOM) condition triggered by a period of anomalous traffic patterns. To ensure immediate stability, we have scaled our memory resources to accommodate the increased load. The F5 Distributed Cloud team is currently investigating the underlying traffic behaviour and workings towards a comprehensive permanent resolution.

Please reach out to [email protected] if you face F5 Distributed Cloud Services related issues or technical questions.

Monitoring: A fix has been implemented to address the cause of the Distributed Cloud Console access issue. Console access has been restored.

Users may continue to experience some intermittent slowness while the system fully stabilizes. Customer traffic and services remain unaffected.

Our internal teams continue to monitor the environment closely to ensure full performance recovery. We will provide additional updates as needed.

Identified: F5 has identified the cause for the access issues to the Distributed Cloud Console. We are actively working to resolve the cause of this issue, we have seen intermittent recovery but consider this impact to still be ongoing. Traffic and Services remain unimpacted.

Investigating: F5 is aware of issues accessing the Distributed Cloud Console. Traffic processing and services remain fully operational. The impact is limited to access to the Distributed Cloud console interface only. F5 is actively investigating this issue and working to resolve it. We will provide additional updates as our investigation continues.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting the F5 Distributed Cloud console login.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 03:54 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.