F5 Distributed Cloud Status

Monitoring: Dear Valued Customers,

We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.

New IP Ranges:

Americas: 159.60.177.0/24 159.60.252.0/24

Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.

The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref

If you have any questions, please feel free to contact us at [email protected]

Resolved: We're pleased to confirm the issue affecting the DNS service has been resolved, and the service is now operating normally.

Our engineering teams have addressed the underlying issue and have verified system stability. We'll continue to keep a close watch on DNS performance to ensure everything remains stable and consistent.

If you have any questions or need assistance, please contact our Support team:

• Email support: [email protected]
• Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931

Thank you for your patience and understanding.

Sincerely, F5 Distributed Cloud

Monitoring: The issue that caused the DNS propagation lag has been resolved, and services are operating normally.

Our teams have confirmed system stability, and we will continue to closely monitor DNS to ensure ongoing stability and consistent performance.

If you have any questions or need assistance, please contact our support team.

Contact information

• Email support: [email protected]
• Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding as we continue working to improve our services.

Identified: The issue affecting DNS propagation has been identified and our teams are working on the lag resolution.

Thank you for your patience while we work to resolve this issue. If you have any questions or concerns, please feel free to reach out to our support team.

Contact information

• Email support: [email protected]
• Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931

We appreciate your understanding and cooperation as we continue to improve our services.

Investigating: F5 Distributed Cloud is currently investigating an issue affecting the DNS propagation.

Our engineering teams are actively investigating the root cause and working toward a resolution.

Please note that other Distributed Cloud services are not affected.

We will provide additional updates as soon as more information becomes available.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS propagation.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 04:17 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: We are glad to confirm that the previously observed service degradation affecting Global Log Receiver (GLR) has been resolved, and GLR is operating normally.

Following service restoration, our engineering teams have continued to monitor the platform to ensure sustained stability, and no further issues have been detected. There was no traffic interruption, and all core F5 Distributed Cloud Console services remained fully operational throughout the event.

This incident is now considered closed.

Thank you for your patience and understanding.

Sincerely, F5 Distributed Cloud

Monitoring: The F5 Distributed Cloud has identified a degradation affecting Global Log Receiver (GLR). by now service has been restored and our engineering teams are actively monitoring to ensure continued platform stability. We will provide additional updates as more information becomes available.

Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational.

We appreciate your patience and understanding.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR logs latency.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 04:38 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: The F5 Distributed Cloud Team has resolved the issue causing delays in access logs appearing in the Distributed Cloud Console UI. The system is fully operational, and access logs have remained stable without further lag.

Thank you for your patience and understanding during this time.

Monitoring: The F5 Distributed Cloud Team has resolved an issue that was causing a delay in access logs appearing in the Distributed Cloud Console UI. The system is now fully operational, and we will continue to monitor it closely to ensure stability.

Thank you for your patience and understanding during this time.

Identified: The F5 Distributed Cloud Support Team has identified a delay in access logs appearing in the Distributed Cloud Console UI. Global Log Receiver (GLR) functionality remains at its usual operating levels. All XC Console core services continue to function as expected without disruption. Our engineering team is actively investigating the access log delay to ensure prompt resolution. Updates will be shared as soon as we have more information.

Thank you for your patience and understanding.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR (Global Log Relay) and access logs within the Distributed Cloud environment.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 12:38 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: The F5 Distributed Cloud team had successfully resolved the issue affecting the connectivity in Mumbai Regional Edge (MB2), and after an extensive period of monitoring, we can confirm that no further impact was observed.

We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.

Monitoring: The F5 Distributed Cloud team has identified and corrected the configuration propagation issue at the Mumbai (MB2) Regional Edge. The propagation issue has been resolved, and no further customer impact is expected. We are currently monitoring the environment to ensure continued stability. We appreciate your patience and will provide a final update once we confirm that full service stability is maintained.

Investigating: The F5 Distributed Cloud team has identified a performance degradation issue isolated to Mumbai Regional Edge and is actively investigating the issue. We are committed to resolving this with urgency to minimize the impact on our customer services. We will provide further updates as more information becomes available. We appreciate your patience and understanding

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting Mumbai regional edge.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 08:40 AM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.