F5 Distributed Cloud Status

Monitoring: Dear Valued Customer,

Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.

If you have any questions, please contact us at [email protected]

Monitoring: Dear Valued Customers,

Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025

If you have any questions, please feel free to contact us at [email protected]

Monitoring: Dear Valued Customers,

We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025. New IP Ranges:

Americas: 185.94.142.128/25 159.60.177.0/24 159.60.175.0/24 159.60.179.0/24 159.60.181.0/24 159.60.183.0/24

Europe: 159.60.161.0/24 159.60.163.0/24

Asia: 159.60.185.0/24

Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.

The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref

If you have any questions, please feel free to contact us at [email protected]

Resolved: The Distributed Cloud team has verified that our services are stable and functioning as expected. This incident has been marked as resolved. If you continue to experience any issue, please contact the F5 Support team for further assistance.

Monitoring: The F5 Distributed Cloud team would like to inform you that connectivity has been restored at our Jakarta Regional Edge. Currently, the issue with config propagation for customer edge has been resolved. Our service remains stable and we will continue to monitor the environment to ensure reliability and stability. If you experience any issue, please contact F5 Support for further assistance.

Investigating: The F5 Distributed Cloud team has detected an issue with our carrier in Jakarta (JK1) region. There is no impact to customer traffic, however config propagation for customer edges connected to the Jakarta RE will be affected. We are actively investigating this issue and will provide more updates as they become available.

Resolved: The issue with F5 Distributed Cloud affecting the DNSSEC feature, which impacted responses from the resolver, has been resolved and is now fully operational. All other services remained fully operational throughout the incident. This incident has been marked as resolved.

Monitoring: The F5 Distributed Cloud support team identified an issue with the DNSSEC feature that impacted responses from the resolver. The recent DNS changes have been reverted, which has mitigated the impact, and the issue is now nearing full resolution. Our team is actively monitoring the situation and continuing to work toward a complete fix. We appreciate your patience and will keep you informed with any further updates. Thank you for your understanding.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting DNSSEC in multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 01/08/2026, 08:50 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.