F5 Distributed Cloud Status

Monitoring: Dear Valued Customers,

We are adding new IP ranges to our F5 Distributed Cloud SaaS Services. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before September 1st, 2026.

New IP Ranges:

Americas: 159.60.177.0/24 159.60.252.0/24

Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.

The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref

If you have any questions, please feel free to contact us at [email protected]

Monitoring: Dear Valued Customers,

F5 Distributed Cloud Expands Global Footprint into Seoul, South Korea.

We are pleased to announce the launch of a new Regional Edge (RE) cluster in Seoul, South Korea (sel1-kr), further expanding the F5 Distributed Cloud global network. This new point of presence strengthens our coverage in East Asia.

The Seoul, South Korea RE site delivers:

1. Reduced latency for customers and end users in Seoul, South Korea.
2. Improved application performance through localized traffic processing closer to end users.
3. Full feature parity with all existing RE sites.

Go-Live Schedule: 8 September 2026 at 08:00 UTC

To ensure uninterrupted connectivity between the F5 Distributed Cloud PoP in Seoul, South Korea and your origin infrastructure, please update your firewall allowlists to include the network range 159.60.186.0/24 prior to the go-live date.

If you have any questions or concerns, please do not hesitate to contact us at [email protected].

Resolved: We are pleased to confirm that the issue has been fully resolved.

All affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.

If you have any questions or need assistance, please contact our Support team:

• Email support: [email protected]
• Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931

Thank you for your patience and understanding.

Sincerely, F5 Distributed Cloud

Monitoring: The issue affecting the Global Log Receiver and Access Log streaming has been fully resolved. All services are operating normally, and our teams have confirmed stable system performance. We will continue to monitor the environment to ensure ongoing stability.

We appreciate your patience and support throughout this incident.

Monitoring: The issue affecting the Global Log Receiver has been successfully resolved. Access Log streaming is still in progress as part of the recovery process. Our teams are closely monitoring the environment to ensure continued stability and verify full service restoration.

Further updates will be provided as additional information becomes available.

We appreciate your patience and support throughout this incident.

Investigating: F5 Distributed Cloud customers may experience a delay in Global Log Receiver and Access Log streaming. Our teams are actively investigating the issue. Please note that there is no traffic interruption, and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 15:13 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: We are pleased to confirm that the issue affecting the CDN configuration propagation has been fully resolved after the fix was successfully deployed.

After a period of monitoring, we have confirmed that all affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.

If you have any questions or need assistance, please contact our Support team:

• Email support: [email protected]
• Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931

Thank you for your patience and understanding.

Sincerely, F5 Distributed Cloud

Identified: Please note that deploying the fix is taking longer than anticipated. The current expected time for the fix to be fully deployed is 12:15 UTC. We expect configuration updates to resume normally following this period.

Important: Existing CDN configurations and traffic remain fully operational and unaffected. We apologise for the delay and appreciate your continued patience regarding this matter.

Identified: The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution. Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.

Important: Existing CDN configurations and traffic remain fully operational and unaffected. We apologise for the delay and appreciate your continued patience regarding this matter.

Identified: The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution.

Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period.

Important: Existing CDN configurations and traffic remain fully operational and unaffected.

We apologise for the delay and appreciate your continued patience regarding this matter.

Investigating: The F5 Distributed Cloud CDN service is currently experiencing a minor service degradation. Customers may experience a configuration propagation delay for the next 60 minutes starting now. Please note that existing CDN configurations will not be impacted due to this, and only addition & modification will be affected. We will continue to monitor the situation closely and share timely updates as additional information becomes available.

Investigating: This advisory is to inform you that we are currently investigating reports of degradation affecting CDN services.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 06:25 AM UTC. • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: We are pleased to confirm that the issue has been fully resolved.

All affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.

If you have any questions or need assistance, please contact our Support team:

• Email support: [email protected]
• Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931

Thank you for your patience and understanding.

Sincerely, F5 Distributed Cloud

Monitoring: The issue affecting the Global Log Receiver and Access Log streaming has been fully resolved. All services are operating normally, and our teams have confirmed stable system performance. We will continue to monitor the environment to ensure ongoing stability.

We appreciate your patience and support throughout this incident.

Monitoring: The issue affecting the Global Log Receiver has been successfully resolved. Access Log streaming is still in progress as part of the recovery process. Our teams are closely monitoring the environment to ensure continued stability and verify full service restoration.

Further updates will be provided as additional information becomes available.

We appreciate your patience and support throughout this incident.

Investigating: F5 Distributed Cloud customers may experience a delay in Global Log Receiver and Access Log streaming. Our teams are actively investigating the issue. Please note that there is no traffic interruption, and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 15:13 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.