F5 Distributed Cloud Status

Investigating: The F5 Distributed Cloud team remains actively engaged in working towards a resolution of the issue affecting Synthetic Monitor observability in Singapore. We will continue to monitor the situation and share updates as additional information becomes available.

Investigating: The F5 Distributed Cloud team remains actively engaged in working towards a resolution of the issue affecting Synthetic Monitor observability in Singapore. We will continue to monitor the situation and share updates as additional information becomes available.

Investigating: The F5 Distributed Cloud team is actively performing detailed and intrusive testing to identify and address the root cause of the issue impacting Synthetic Monitor observability in the Singapore region. Our priority is to restore full functionality as quickly as possible. We will continue to monitor the situation closely and share timely updates as additional information becomes available.

Investigating: The F5 Distributed Cloud team remains actively engaged in working towards a resolution of the issue affecting Synthetic Monitor observability in Singapore. We will share further updates as more information becomes available.

Investigating: The F5 Distributed Cloud team is actively working toward a resolution of the issue affecting Synthetic Monitor observability in the Singapore region. We will share updates as more information becomes available.

Investigating: The F5 Distributed Cloud team is continuing to investigate the issue affecting Synthetic Monitor observability in the Singapore region. We are actively working toward a resolution and will share updates as more information becomes available.

Investigating: The F5 Distributed Cloud team is continuing to investigate the issue affecting Synthetic Monitor observability in the Singapore region. We are actively working toward a resolution and will share updates as more information becomes available.

Investigating: The F5 Distributed Cloud team has identified an issue with Synthetic monitor observability from Singapore region. Our team is actively working to resolve the issue, if you're experiencing any service degradation, please contact our support team.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting Singapore PoP.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 7:00 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: The F5 Silverline team has validated and confirmed the issues affecting the traffic processing specific to the Brazil region is resolved and is fully operational. All other services remain fully operational. This incident has been marked as resolved.

Monitoring: The F5 Silverline team has resolved the issue, validated the fix, and confirmed that the problem affecting some traffic originating from  Brazil region has been addressed. We will continue to perform proactive monitoring to maintain service stability. If you continue to experience connectivity issues, please don't hesitate to reach out to our support team for assistance. We appreciate your patience and understanding as we work to ensure smooth and reliable services for all users.

Investigating: Our Silverline team continues to investigate the connectivity issues affecting a few users requests originating from the Brazil region. However, traffic processing through the São Paulo mPoP is working normally. If you're experiencing connectivity issues, do not hesitate to engage our support team to help you further. We appreciate your patience and understanding as we work to restore services at the earliest.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting Brazil region

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 17:34 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: The F5 Distributed Cloud team has confirmed that the issue with the Distributed Cloud CDN service has been resolved and it is operating normally without any latency. All other services remain fully operational. If you have any questions or concerns, please feel free to reach out to our support team. This incident has been resolved.

Monitoring: The F5 Distributed Cloud team confirms that the CDN service has been fully restored and is operating normally without any latency. We are actively monitoring the system to ensure ongoing stability and optimal performance. If you experience any issues, please don’t hesitate to contact our support team for assistance.

Identified: The F5 Distributed Cloud team is actively working on the recovery of affected CDN nodes. We can confirm that traffic disruption is no longer expected, users may continue to experience higher latency during this period. We will share further updates on the progress as they become available, please feel free to reach out to our support team for prompt assistance.

Investigating: The F5 Distributed Cloud CDN services are experiencing service degradation issue, It is impacting our CDN capabilities during this duration. Customers may experience intermittent traffic disruptions and increased latency as traffic is being rerouted to healthy CDN nodes during this period. We will continue to monitor the situation closely and share timely updates as additional information becomes available.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting CDN nodes.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 09:13 AM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: The F5 Distributed Cloud team can confirm that the services remain stable and operational. If you're experiencing any service degradation, please contact our support team for further assistance. This incident has been marked as resolved.

Monitoring: Dear Valued Customer,

The F5 Distributed Cloud team has validated and confirmed that the redundancy has been restored. We will be monitoring the same to ensure our services remain stable and operational. If you're experiencing any service degradation, please contact our support team to follow up accordingly. Thank you for your patience and understanding.

Investigating: Dear Valued Customer,

We want to inform you about an ongoing service provider incident. We are actively coordinating with our partner and will share updates as soon as more information becomes available.

Incident Details: Start Time: 16/06/25 06:35 UTC Estimated Date of Restoration: NA Reference ID: INC-20250616-342

Impact: None expected. Services will remain operational, though they may be at risk due to a temporary loss of redundancy.

Contact Information: If you have any questions or need further assistance, please contact our support team at [email protected].

We appreciate your cooperation and understanding as we work to improve our services.

Sincerely, F5 Distributed Cloud

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting Jakarta region.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 06:35 AM UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.