F5 Distributed Cloud Status

Monitoring: Dear Valued Customer,

Please note that the deadline to allowlist the new Regional Edge IP ranges has been extended to January 5, 2026. These IP ranges will be used when we provision new Distributed Cloud Regional Edge sites. At this time, we do not yet have a confirmed date for when the new Regional Edge sites will go live. A separate notification will be sent in advance of those sites entering production.

If you have any questions, please contact us at [email protected]

Monitoring: Dear Valued Customers,

Please note that the deadline to allowlist the new Regional Edge IP ranges has been updated to 27 November 2025

If you have any questions, please feel free to contact us at [email protected]

Monitoring: Dear Valued Customers,

We are adding new IP ranges to our Regional Edge sites. To ensure uninterrupted access to our services, please whitelist these additional IP ranges before Nov 15th 2025. New IP Ranges:

Americas: 185.94.142.128/25 159.60.177.0/24 159.60.175.0/24 159.60.179.0/24 159.60.181.0/24 159.60.183.0/24

Europe: 159.60.161.0/24 159.60.163.0/24

Asia: 159.60.185.0/24

Please update your firewall and security settings to allow traffic from these IPs. This change is necessary to maintain seamless connectivity and avoid disruptions.

The full list of IP ranges can be found at https://docs.cloud.f5.com/docs-v2/platform/reference/network-cloud-ref

If you have any questions, please feel free to contact us at [email protected]

Resolved: The F5 Distributed Cloud team monitored the services and confirmed the issue impacting metrics visualization is resolved. If you experience any issue, please contact F5 Support for further assistance.

Monitoring: Our service remains stable and we will continue to monitor the environment to ensure reliability and stability. Currently, the issue with metric visualisation has been resolved. If you experience any issue, please contact F5 Support for further assistance.

Identified: The F5 Distributed Cloud support team has identified an issue affecting the display of metrics within the customer dashboard. This is a visual-only anomaly and does not impact traffic processing, core functionalities, or data log generation. Our team is actively working to resolve the issue at the earliest.

We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work to address this issue.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting performance dashboard metrics in multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 02/05/2026, 08:30 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Resolved: The F5 NGINXaaS team has implemented a fix to resolve this issue. NGINXaaS for Azure deployment creation is now functioning normally in the East US2 and West US3 regions. If you are still experiencing issues with your deployments, please reach out to our support team at https://my.f5.com/manage/s/createcase.

Identified: The F5 NGINXaaS team has identified an issue where creation of new NGINXaaS for Azure deployments is failing in the East US2 and West US3 regions. Existing deployments are not affected and continue to operate normally. All other operations are functioning as expected, and all other regions are not impacted.

Our partner team at Microsoft is actively investigating the issue and working toward a resolution. We will provide updates as more information becomes available. If you are experiencing a critical business impact, please contact our support team (https://my.f5.com/manage/s/createcase).

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting NGINXaaS for Azure deployment creation failing in eastus2 and westus3 in multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 02/05/2026, 23:39 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Resolved: The Distributed Cloud team has confirmed that our services are stable and operating as expected. This incident has been resolved. If you continue to experience any issue, please reach out to the F5 Support team for assistance.

Monitoring: The F5 Distributed Cloud team has identified and applied a fix for this issue. Our services are operational and working as expected. We are actively monitoring the situation to ensure stability, and will provide further updates as necessary.

Investigating: The F5 Distributed Cloud support team has identified an issue affecting some BGP sessions in Chicago, Ashburn and New York. Our team is actively working to resolve the issue at the earliest.

We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work on addressing this issue.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services in multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 02/08/2026, 04:41 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Monitoring: The F5 Distributed Cloud team has identified and mitigated the impact. Our services are operational and working as expected. We are actively monitoring to ensure stability on our services, If you continue to experience any issue, please reach out to the F5 Support team for assistance.

Investigating: The F5 Distributed Cloud support team has identified an issue affecting some BGP sessions in London, Ashburn, New York and Frankfurt. Our team is actively working to resolve the issue at the earliest.

We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work on addressing this issue.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting BGP sessions flapping on FRA and LON.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 23:13 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: The Distributed Cloud team has confirmed that our services are stable and operating as expected. This incident has been resolved. If you continue to experience any issue, please reach out to the F5 Support team for assistance.

Monitoring: The F5 Distributed Cloud team has identified and applied a fix for this issue. Our services are operational and working as expected. We are actively monitoring the situation to ensure stability, and will provide further updates as necessary.

Investigating: The F5 Distributed Cloud support team has identified an issue affecting some BGP sessions in Chicago, Ashburn and New York. Our team is actively working to resolve the issue at the earliest.

We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work on addressing this issue.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services in multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 02/08/2026, 04:41 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Monitoring: The F5 Distributed Cloud team has identified and mitigated the impact. Our services are operational and working as expected. We are actively monitoring to ensure stability on our services, If you continue to experience any issue, please reach out to the F5 Support team for assistance.

Investigating: The F5 Distributed Cloud support team has identified an issue affecting some BGP sessions in London, Ashburn, New York and Frankfurt. Our team is actively working to resolve the issue at the earliest.

We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work on addressing this issue.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting BGP sessions flapping on FRA and LON.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 23:13 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Resolved: The Distributed Cloud team has confirmed that our services are stable and operating as expected. This incident has been resolved. If you continue to experience any issue, please reach out to the F5 Support team for assistance.

Monitoring: The F5 Distributed Cloud team has identified and applied a fix for this issue. Our services are operational and working as expected. We are actively monitoring the situation to ensure stability, and will provide further updates as necessary.

Investigating: The F5 Distributed Cloud support team has identified an issue affecting some BGP sessions in Chicago, Ashburn and New York. Our team is actively working to resolve the issue at the earliest.

We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work on addressing this issue.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services in multiple regions.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 02/08/2026, 04:41 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Monitoring: The F5 Distributed Cloud team has identified and mitigated the impact. Our services are operational and working as expected. We are actively monitoring to ensure stability on our services, If you continue to experience any issue, please reach out to the F5 Support team for assistance.

Investigating: The F5 Distributed Cloud support team has identified an issue affecting some BGP sessions in London, Ashburn, New York and Frankfurt. Our team is actively working to resolve the issue at the earliest.

We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work on addressing this issue.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting BGP sessions flapping on FRA and LON.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 23:13 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.

Monitoring: The F5 Distributed Cloud team has identified and mitigated the impact. Our services are operational and working as expected. We are actively monitoring to ensure stability on our services, If you continue to experience any issue, please reach out to the F5 Support team for assistance.

Investigating: The F5 Distributed Cloud support team has identified an issue affecting some BGP sessions in London, Ashburn, New York and Frankfurt. Our team is actively working to resolve the issue at the earliest.

We will keep you informed with updates as progress is made. Thank you for your understanding and patience as we work on addressing this issue.

Investigating: This advisory is to inform you that we are currently investigating reports of service degradation affecting BGP sessions flapping on FRA and LON.

We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.

Investigation Status: • We have identified potential service impact at 23:13 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available.

We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels.

Thank you for your continued support and trust in F5.