Box Status: check for Box outages and issues

Box status is Operational

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Login/SSO

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Preview

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Sharing (Shared Links)

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Admin Console & Functionality

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Box Shuttle

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See all 88 Box components

Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

[Critical] Issue with Box Shuttle

Started 25 Mar 2026 05:52:05 (2 days ago), resolved 25 Mar 2026 17:00:26 (1 day ago)

Critical Incident

Resolved

Box Shuttle

Our team is investigating an issue with Box Shuttle and has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

Resolved: After further monitoring, this incident is now considered resolved. Box Shuttle has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.

25 Mar 2026 17:00:26 (1 day ago)

Monitoring: Our team has taken steps to remediate this issue and is seeing improvement for the Box Shuttle service. We are continuing to monitor for any additional impact.

25 Mar 2026 16:26:42 (1 day ago)

Identified: Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

25 Mar 2026 14:54:59 (1 day ago)

Identified: Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

25 Mar 2026 14:23:41 (1 day ago)

Investigating: We are continuing to investigate this issue. We will provide additional updates as they become available.

25 Mar 2026 13:24:19 (1 day ago)

Investigating: We are continuing to investigate this issue. We will provide additional updates as they become available.

25 Mar 2026 12:43:59 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 12:07:43 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 11:21:38 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 10:44:14 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 10:11:38 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 09:40:28 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 09:07:25 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 08:33:12 (2 days ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 07:59:38 (2 days ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 07:31:39 (2 days ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 07:01:31 (2 days ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 06:32:38 (2 days ago)

Investigating: Our team is investigating an issue with Box Shuttle and has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

25 Mar 2026 05:52:05 (2 days ago)

See all updates

[Major] Issues to access Admin Console dashboard

Started 25 Mar 2026 11:44:45 (1 day ago), resolved 25 Mar 2026 14:03:53 (1 day ago)

Major Incident

Resolved

Admin Console & Functionality

Our team is investigating an issue with the Admin Conssole dashboard. Users may experience slowness when attempting to access the Admin Console. We will provide additional information as it becomes available.

See all updates

[Major] Issues with Logins, Folder and File Preview, and Shared Links

Started 20 Mar 2026 03:37:48 (7 days ago), resolved 20 Mar 2026 05:08:54 (7 days ago)

Major Incident

Resolved

Preview

Sharing (Shared Links)

We are investigating an ongoing issue affecting folder and file preview. Customers may experience a white or blank page when loading subfolders and accessing shared links. We will provide more information as soon as it is available.

See all updates

Box Outage Survival Guide

A step-by-step guide to help you survive a Box outage

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Box Components

Box

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Box Web Application

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Login/SSO

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[Major] Issues with Logins, Folder and File Preview, and Shared Links

Started 20 Mar 2026 03:37:48 (7 days ago), resolved 20 Mar 2026 05:08:54 (7 days ago)

Major Incident

Resolved

Preview

Sharing (Shared Links)

See all updates

Uploads/Downloads

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Collaboration

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Search

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Preview

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[Major] Issues with Logins, Folder and File Preview, and Shared Links

Started 20 Mar 2026 03:37:48 (7 days ago), resolved 20 Mar 2026 05:08:54 (7 days ago)

Major Incident

Resolved

Preview

Sharing (Shared Links)

See all updates

Sharing (Shared Links)

Thu 19

Fri 20

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[Major] Issues with Logins, Folder and File Preview, and Shared Links

Started 20 Mar 2026 03:37:48 (7 days ago), resolved 20 Mar 2026 05:08:54 (7 days ago)

Major Incident

Resolved

Preview

Sharing (Shared Links)

See all updates

Email Notifications

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Admin Console & Functionality

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[Major] Issues to access Admin Console dashboard

Started 25 Mar 2026 11:44:45 (1 day ago), resolved 25 Mar 2026 14:03:53 (1 day ago)

Major Incident

Resolved

Admin Console & Functionality

See all updates

Governance (Retention)

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Governance (Legal Holds)

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Workflows and Automations

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Comments and Tasks

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Accessible Site (a.box.com)

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Box Sign

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Box Canvas

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Box Shield (Threat Detection)

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Box Shield (Virus Detection)

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Box Shield (Auto Classification)

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Box Shuttle

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[Critical] Issue with Box Shuttle

Started 25 Mar 2026 05:52:05 (2 days ago), resolved 25 Mar 2026 17:00:26 (1 day ago)

Critical Incident

Resolved

Box Shuttle

25 Mar 2026 17:00:26 (1 day ago)

Monitoring: Our team has taken steps to remediate this issue and is seeing improvement for the Box Shuttle service. We are continuing to monitor for any additional impact.

25 Mar 2026 16:26:42 (1 day ago)

Identified: Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

25 Mar 2026 14:54:59 (1 day ago)

Identified: Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.

25 Mar 2026 14:23:41 (1 day ago)

Investigating: We are continuing to investigate this issue. We will provide additional updates as they become available.

25 Mar 2026 13:24:19 (1 day ago)

Investigating: We are continuing to investigate this issue. We will provide additional updates as they become available.

25 Mar 2026 12:43:59 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 12:07:43 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 11:21:38 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 10:44:14 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 10:11:38 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 09:40:28 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 09:07:25 (1 day ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 08:33:12 (2 days ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 07:59:38 (2 days ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 07:31:39 (2 days ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 07:01:31 (2 days ago)

Investigating: We are continuing to investigate this issue.

25 Mar 2026 06:32:38 (2 days ago)

25 Mar 2026 05:52:05 (2 days ago)

See all updates

Watermarking

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Box Hubs

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Box AI

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Enterprise Reports

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Box Forms

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Box Doc Gen

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Box AI Studio

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Box Archive

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Email Uploads

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Box Extract

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Box Automate

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Box Platform / API

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Content API

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Content Preview

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Authentication (OAuth 2.0 / JWT)

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Search

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Uploads/Downloads

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Webhooks

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Box Embed Widget

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Box Sign

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Box Canvas

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Workflows and Automations

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Box Shuttle

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Box AI

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Box Doc Gen

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Box Apps

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Box Extract

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Box Desktop Applications

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Login/SSO

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Box Sync

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Box Drive

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Box Edit / Tools

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Box Mobile Applications

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Login/SSO

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Preview

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Search

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Uploads/Downloads

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Mobile-Optimized Website (m.box.com)

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Box Notes

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Web Application

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Box Relay

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Box Partners / Integrations

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Microsoft Online

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Apple iWork

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Box for Salesforce

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Google Apps

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NetSuite

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Microsoft Teams

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Slack

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Box Community and Support Website (community.box.com)

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Case Submission Workflow

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Blog Posts and Knowledge Articles

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Community Forums

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Box University

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Box Developer Console / Docs (developer.box.com)

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Box FTP

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Box.com Marketing Website

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Box Zones

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Australia

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Canada

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France

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Germany

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Ireland

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Japan

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Singapore

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UK

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US

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Box Status

Real-time updates of Box issues and outages

Box status is Operational

Login/SSO

Preview

Sharing (Shared Links)

Admin Console & Functionality

Box Shuttle

You're checking on Box - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Box Outage Survival Guide

Box Components

Box Web Application

Login/SSO

Uploads/Downloads

Collaboration

Search

Preview

Sharing (Shared Links)

Email Notifications

Admin Console & Functionality

Governance (Retention)

Governance (Legal Holds)

Workflows and Automations

Comments and Tasks

Accessible Site (a.box.com)

Box Sign

Box Canvas

Box Shield (Threat Detection)

Box Shield (Virus Detection)

Box Shield (Auto Classification)

Box Shuttle

Watermarking

Box Hubs

Box AI

Enterprise Reports

Box Forms

Box Doc Gen

Box AI Studio

Box Archive

Email Uploads

Box Extract

Box Automate

Box Platform / API

Content API

Content Preview

Authentication (OAuth 2.0 / JWT)

Search

Uploads/Downloads

Webhooks

Box Embed Widget

Box Sign

Box Canvas

Workflows and Automations

Box Shuttle

Box AI

Box Doc Gen

Box Apps

Box Extract

Box Desktop Applications

Login/SSO

Box Sync

Box Drive

Box Edit / Tools

Box Mobile Applications

Login/SSO

Preview

Search

Uploads/Downloads

Mobile-Optimized Website (m.box.com)

Box Notes

Web Application

Box Relay

Box Partners / Integrations

Microsoft Online

Apple iWork

Box for Salesforce

Google Apps

NetSuite