Skytap Status: check for Skytap outages and issues

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Recently Resolved Incidents

Storage Degradation in CAN-Toronto

Started 29 Mar 2025 03:57:58 (4 days ago), resolved 29 Mar 2025 06:58:35 (4 days ago)

Minor Incident

Resolved

CAN-Toronto Storage

We are currently investigating alerts related to a possible storage issue in our CAN-Toronto Region.

We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.

Resolved: The storage issue in our CAN-Toronto Region has now been resolved.

The following symptoms should now be alleviated:

Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)
Degraded disk read/write performance for some running Virtual Machines in this region
Deploying from templates in this region may fail
Saving templates in this region may fail
Copying environments or templates out of this region may fail

This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.

If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support ([email protected]) for immediate assistance.

29 Mar 2025 06:58:35 (4 days ago)

Identified: We have identified a storage issue in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:

Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)
Degraded disk read/write performance for some running Virtual Machines in this region
Deploying from templates in this region may fail
Saving templates in this region may fail
Copying environments or templates out of this region may fail
VM Imports and Exports out of this region may fail

We will provide additional updates once significant changes occur.

29 Mar 2025 05:47:39 (4 days ago)

Identified: We have identified a storage issue in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:

Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)
Degraded disk read/write performance for some running Virtual Machines in this region
Deploying from templates in this region may fail
Saving templates in this region may fail
Copying environments or templates out of this region may fail
VM Imports and Exports out of this region may fail

We will provide an additional update within one hour.

29 Mar 2025 04:42:03 (4 days ago)

Investigating: We are currently investigating alerts related to a possible storage issue in our CAN-Toronto Region.

We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.

29 Mar 2025 03:57:58 (4 days ago)

See all updates

Skytap Outage Survival Guide

A step-by-step guide to help you survive a Skytap outage

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Skytap Components

Skytap

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Skytap Website

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Portal (cloud.skytap.com)

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Corporate Site (skytap.com)

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Course Manager

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Skytap APAC-2

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APAC-2 x86 Compute

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APAC-2 Network

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APAC-2 Services

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APAC-2 Storage

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Skytap AU-Sydney-M-1

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Skytap AU-Sydney-I-1

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AU-Sydney-I-1 x86 Compute

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AU-Sydney-M-1 POWER Compute

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AU-Sydney-I-1 Network

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AU-Sydney-M-1 x86 Compute

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AU-Sydney-I-1 Services

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Skytap CAN-Toronto

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CAN-Toronto POWER Compute

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CAN-Toronto x86 Compute

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CAN-Toronto Network

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CAN-Toronto Services

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CAN-Toronto Storage

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Storage Degradation in CAN-Toronto

Started 29 Mar 2025 03:57:58 (4 days ago), resolved 29 Mar 2025 06:58:35 (4 days ago)

Minor Incident

Resolved

CAN-Toronto Storage

We are currently investigating alerts related to a possible storage issue in our CAN-Toronto Region.

We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.

Resolved: The storage issue in our CAN-Toronto Region has now been resolved.

The following symptoms should now be alleviated:

Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)
Degraded disk read/write performance for some running Virtual Machines in this region
Deploying from templates in this region may fail
Saving templates in this region may fail
Copying environments or templates out of this region may fail

This disruption may have resulted in some running Virtual Machines being disconnected from their storage for a period of time. Affected VM owners have been notified directly.

If you have a VM reporting an error or issue, or if you continue to experience any of the symptoms mentioned above, please contact Skytap Support ([email protected]) for immediate assistance.

29 Mar 2025 06:58:35 (4 days ago)

Identified: We have identified a storage issue in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:

Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)
Degraded disk read/write performance for some running Virtual Machines in this region
Deploying from templates in this region may fail
Saving templates in this region may fail
Copying environments or templates out of this region may fail
VM Imports and Exports out of this region may fail

We will provide additional updates once significant changes occur.

29 Mar 2025 05:47:39 (4 days ago)

Identified: We have identified a storage issue in our CAN-Toronto Region. Our Engineers are actively working on this issue with high priority.

Symptoms for this issue may include:

Inability of some Virtual Machines in this region to change state (ie, run, suspend, shutdown)
Degraded disk read/write performance for some running Virtual Machines in this region
Deploying from templates in this region may fail
Saving templates in this region may fail
Copying environments or templates out of this region may fail
VM Imports and Exports out of this region may fail

We will provide an additional update within one hour.

29 Mar 2025 04:42:03 (4 days ago)

Investigating: We are currently investigating alerts related to a possible storage issue in our CAN-Toronto Region.

We are actively investigating these reports, and will provide further details regarding symptoms and scope within one hour.

29 Mar 2025 03:57:58 (4 days ago)

See all updates

Skytap CN-HongKong-M-1

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CN-HongKong-M-1 POWER Compute

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CN-HongKong-M-1 x86 Compute

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Skytap DE-Frankfurt-I-1

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DE-Frankfurt-I-1 x86 Compute

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EMEA x86 Compute

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Skytap IE-Dublin-M-1

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IE-Dublin-M-1 POWER Compute

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IE-Dublin-M-1 x86 Compute

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IE-Dublin-M-1 Network

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IE-Dublin-M-1 Services

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IE-Dublin-M-1 Storage

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Skytap IN-Pune-M-1

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IN-Pune-M-1 - POWER Compute

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IN-Pune-M-1 x86 Compute

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IN-Pune-M-1 Network

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Skytap NL-Amsterdam-M-1

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NL-Amsterdam-M-1 POWER Compute

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NL-Amsterdam-M-1 x86 Compute

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NL-Amsterdam-M-1 Network

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NL-Amsterdam-M-1 Services

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NL-Amsterdam-M-1 Storage

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Skytap SG-Singapore-M-1

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SG-Singapore-M-1 POWER Compute

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SG-Singapore-M-1 x86 Compute

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SG-Singapore-M-1 Network

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SG-Singapore-M-1 Services

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SG-Singapore-M-1 Storage

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Skytap UK-London-M-1

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UK-London-M-1 POWER Compute

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UK-London-M-1 x86 Compute

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UK-London-M-1 Networking

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UK-London-M-1 Services

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UK-London-M-1 Storage

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Skytap UK-London-M-2

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UK-London-M-2 POWER Compute

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UK-London-M-2 x86 Compute

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UK-London-M-2 Networking

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UK-London-M-2 Services

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UK-London-M-2 Storage

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Skytap US-Central

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US-Central POWER Compute

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US-Central x86 Compute

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US-Central Network

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US-Central Services

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US-Central Storage

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Skytap US-East-2

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US-East-2 x86 Compute

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US-East-2 Network

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US-East-2 Services

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US-East-2 Storage

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Skytap US-Texas-M-1

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US-Texas-M-1 POWER Compute

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US-Texas-M-1 x86 Compute

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US-Texas-M-1 Networking

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US-Texas-M-1 Services

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US-Texas-M-1 Storage

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Skytap US-Virginia-M-1

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US-Virginia-M-1 x86 Compute

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US-Virginia-M-1 Network

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US-Virginia-M-1 Storage

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Skytap US-Virginia-M-2

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US-Virginia-M-2 POWER Compute

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US-Virginia-M-2 x86 Compute

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US-Virginia-M-2 Network

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Skytap US-West

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US-West POWER Compute

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US-West x86 Compute

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US-West Network

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US-West Services

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US-West Storage

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Skytap Status

Real-time updates of Skytap issues and outages

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Skytap Outage Survival Guide

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SG-Singapore-M-1 POWER Compute

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SG-Singapore-M-1 Storage

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