Palo Alto Networks Cloud Services Status
Real-time updates of Palo Alto Networks Cloud Services issues and outages
Palo Alto Networks Cloud Services status is Partially Degraded Service
Palo Alto Networks Cloud Services AutoFocus
United States - Americas
United States - Americas
United States - Americas
United States - Americas
United States - Americas
Palo Alto Networks Cloud Services Prisma Cloud
Active Incidents
AutoFocus is currently experiencing an issue affecting a number of datasets. We have identified the issue; however, it will take up to ten days for the affected datasets to fully repopulate.
Customer Impact: Data visibility limited until September 26th, 2024
Workaround: N/A
Recently Resolved Incidents
We are encountering delays in processing DNS Security logs for some customers
We are currently experiencing sporadic performance issues with Cortex XDR/XSIAM/XPANSE/XSOAR8 in the US region.
Cortex XDR agent local protection continues to function normally as well as all data ingestion.
Palo Alto Networks Cloud Services Outage Survival Guide
Palo Alto Networks Cloud Services Components
Palo Alto Networks Cloud Services AutoFocus
AutoFocus is currently experiencing an issue affecting a number of datasets. We have identified the issue; however, it will take up to ten days for the affected datasets to fully repopulate.
Customer Impact: Data visibility limited until September 26th, 2024
Workaround: N/A
Palo Alto Networks Cloud Services Cortex Gateway
Palo Alto Networks Cloud Services Cortex XDR
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Switzerland
United Kingdom
United States - Americas
We are currently experiencing sporadic performance issues with Cortex XDR/XSIAM/XPANSE/XSOAR8 in the US region.
Cortex XDR agent local protection continues to function normally as well as all data ingestion.
United States - Government
Poland
Taiwan
Singapore
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Palo Alto Networks Cloud Services Cortex XSIAM
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
We are currently experiencing sporadic performance issues with Cortex XDR/XSIAM/XPANSE/XSOAR8 in the US region.
Cortex XDR agent local protection continues to function normally as well as all data ingestion.
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Palo Alto Networks Cloud Services Cortex XSOAR 6.x
United States - East
United States - West
Canada
Germany
United Kingdom
Australia
Palo Alto Networks Cloud Services Cortex XSOAR 8.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
We are currently experiencing sporadic performance issues with Cortex XDR/XSIAM/XPANSE/XSOAR8 in the US region.
Cortex XDR agent local protection continues to function normally as well as all data ingestion.
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Palo Alto Networks Cloud Services Cortex XPANSE 2.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
We are currently experiencing sporadic performance issues with Cortex XDR/XSIAM/XPANSE/XSOAR8 in the US region.
Cortex XDR agent local protection continues to function normally as well as all data ingestion.
Poland
Taiwan
Qatar
FedRAMP Moderate
FedRAMP High
Israel
France
Saudi Arabia
Indonesia
Spain
Palo Alto Networks Cloud Services Strata Logging Service
United States - Americas
We are encountering delays in processing DNS Security logs for some customers