
Palo Alto Networks Cloud Services Status
Real-time updates of Palo Alto Networks Cloud Services issues and outages
Palo Alto Networks Cloud Services status is Partially Degraded Service
Palo Alto Networks Cloud Services AutoFocus
Palo Alto Networks Cloud Services Data Security (SaaS Security API)
SaaS API - North America
SaaS API - Frankfurt
SaaS API - India
SSPM - India
WildFire Singapore Cloud
Active Incidents
AutoFocus is currently experiencing a data processing issue affecting WildFire samples. We are actively monitoring and working to resolve this issue and will provide another update in the near future.
Customer Impact: Customers can access the AutoFocus application and API; however, they may experience delays in data availability. This issue also impacts data availability on the WildFire Dashboard in SCM.
Workaround: N/A
We had a outage for zoom connector from 29th Jan to 12th March
SlackStandard connector not working for EU region
A fix has been implemented and we are monitoring the results.
We are currently performing planned maintenance
Recently Resolved Incidents
WildFire is currently experiencing an issue in Multiple Cloud in Asia Region. We are actively working on this issue and will provide another update by 10AM UTC with further details.
Customer Impact: Delay in get verdict or Intermittent disconnections Workaround: N/A
Palo Alto Networks Cloud Services Outage Survival Guide
Palo Alto Networks Cloud Services Components
Palo Alto Networks Cloud Services AutoFocus
AutoFocus is currently experiencing a data processing issue affecting WildFire samples. We are actively monitoring and working to resolve this issue and will provide another update in the near future.
Customer Impact: Customers can access the AutoFocus application and API; however, they may experience delays in data availability. This issue also impacts data availability on the WildFire Dashboard in SCM.
Workaround: N/A
Palo Alto Networks Cloud Services Cortex Gateway
Palo Alto Networks Cloud Services Cortex XDR
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Singapore
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
Palo Alto Networks Cloud Services Cortex XSIAM
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
Palo Alto Networks Cloud Services Cortex XSOAR 6.x
United States - East
United States - West
Canada
Germany
United Kingdom
Australia
Palo Alto Networks Cloud Services Cortex XSOAR 8.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
Palo Alto Networks Cloud Services Cortex XPANSE 2.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
Poland
Taiwan
Qatar
FedRAMP Moderate
FedRAMP High
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
Palo Alto Networks Cloud Services Strata Logging Service
United States - Americas
Netherlands - Europe
United Kingdom
United States - Government
Australia
Canada
Switzerland
Germany
Spain
France
Indonesia
Israel
India
Italy
Japan
Korea
Poland
Qatar
Saudi Arabia
Singapore
Taiwan
China
Palo Alto Networks Cloud Services Data Security (SaaS Security API)
SaaS API - North America
We had a outage for zoom connector from 29th Jan to 12th March
SaaS API - Singapore
SaaS API - Frankfurt
SlackStandard connector not working for EU region
SaaS API - India
A fix has been implemented and we are monitoring the results.
We are currently performing planned maintenance
SaaS API - Australia
SaaS API - London
SaaS API - Japan
FedRAMP Moderate IL2
Palo Alto Networks Cloud Services Data Security (SaaS Inline)
FedRAMP Moderate IL2
SaaS Inline - North America
FedRAMP High IL4
SaaS Inline - Singapore
SaaS Inline - Japan
SaaS Inline - Australia
SaaS Inline - London
SaaS Inline - Frankfurt
SaaS Inline - India
Palo Alto Networks Cloud Services Data Security (SSPM)
SSPM - North America
SSPM - Frankfurt
SSPM - Singapore
SSPM - India
A fix has been implemented and we are monitoring the results.
SSPM - Australia
SSPM - London
SSPM - Japan
FedRAMP Moderate IL2
FedRAMP High IL4
Palo Alto Networks Cloud Services Data Security (Email DLP)
Email DLP - North America
Email DLP - Frankfurt
Email DLP - Singapore
Palo Alto Networks Cloud Services DLP
APAC (Mumbai) - Prisma SaaS
APAC (Singapore) - Prisma SaaS
APAC (Tokyo) - Prisma Access
Americas (Canada) - Prisma Access
Americas (US East) - Prisma Cloud
Americas (US West) - Prisma SaaS
EMEA (Frankfurt) - Prisma SaaS
EMEA (London) - Prisma SaaS
DLP (NGFW) APAC
DLP (NGFW) EU
DLP (NGFW) NAM
Prisma Access DLP
Palo Alto Networks Cloud Services Prisma Cloud
Americas - US - app.prismacloud.io
Americas - US - app2.prismacloud.io
Americas - US - app3.prismacloud.io
Americas - US - app4.prismacloud.io
Americas - US - app.gov.prismacloud.io
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Europe - app2.eu.prismacloud.io
United Kingdom - UK - app.uk.prismacloud.io
France - FR - app.fr.prismacloud.io
China - app.prismacloud.cn
Asia Pacific - Singapore - app.sg.prismacloud.io
Asia Pacific - India - app.ind.prismacloud.io
Asia Pacific - Japan - app.jp.prismacloud.io
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Indonesia - app.id.prismacloud.io
Prisma Cloud Application Security
Prisma Cloud Data Security - Americas
Prisma Cloud Data Security - European Union
Palo Alto Networks Cloud Services Prisma Cloud Compute ( CWP )
Americas - US - app.prismacloud.io
Americas - US - app2.prismacloud.io
Americas - US - app3.prismacloud.io
Americas - US - app4.prismacloud.io
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Europe - app2.eu.prismacloud.io
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Singapore - app.sg.prismacloud.io
United Kingdom - UK - app.uk.prismacloud.io
Asia Pacific - Japan - app.jp.prismacloud.io
France - FR - app.fr.prismacloud.io
Asia Pacific - India - app.ind.prismacloud.io
Asia Pacific - Indonesia - app.id.prismacloud.io
Palo Alto Networks Cloud Services Prisma Access
Americas-Argentina
Americas-Bolivia
Americas-Brazil Central
Americas-Brazil East
Americas-Brazil South
Americas-Canada Central
Americas-Canada East
Americas-Canada West
Americas-Chile
Americas-Colombia
Americas-Costa Rica
Americas-Ecuador
Americas-Mexico Central
Americas-Mexico West
Americas-Panama
Americas-Paraguay
Americas-Peru
Americas-US Central
Americas-US East
Americas-US Northeast
Americas-US Northwest
Americas-US South
Americas-US Southeast
Americas-US Southwest
Americas-US West
Americas-Venezuela
APAC-Australia East
APAC-Australia South
APAC-Australia Southeast
APAC-Bangladesh
APAC-Cambodia
APAC-Hong Kong
APAC-India North
APAC-India South
APAC-India West
APAC-Indonesia
APAC-Japan Central
APAC-Japan South
APAC-Malaysia
APAC-Myanmar
APAC-New Zealand
APAC-Pakistan South
APAC-Pakistan West
APAC-Papua New Guinea
APAC-Philippines
APAC-Singapore
APAC-South Korea
APAC-Taiwan
APAC-Thailand
APAC-Vietnam
EMEA-Andorra
EMEA-Austria
EMEA-Belarus
EMEA-Belgium
EMEA-Bulgaria
EMEA-Croatia
EMEA-Czech Republic
EMEA-Denmark
EMEA-Finland
EMEA-France North
EMEA-France South
EMEA-Germany Central
EMEA-Germany North
EMEA-Germany South
EMEA-Greece
EMEA-Hungary
EMEA-Ireland
EMEA-Italy
EMEA-Liechtenstein
EMEA-Lithuania
EMEA-Luxembourg
EMEA-Moldova
EMEA-Monaco
EMEA-Netherlands Central
EMEA-Netherlands South
EMEA-Norway
EMEA-Poland
EMEA-Portugal
EMEA-Romania
EMEA-Russia Central
EMEA-Russia Northwest
EMEA-Slovakia
EMEA-Slovenia
EMEA-Spain Central
EMEA-Spain East
EMEA-Sweden
EMEA-Switzerland
EMEA-UK
EMEA-Ukraine
EMEA-Uzbekistan
EMEA-Kenya
EMEA-Nigeria
EMEA-South Africa Central
EMEA-South Africa West
EMEA-Egypt
EMEA-Israel
EMEA-Jordan
EMEA-Kuwait
EMEA-Saudi Arabia
EMEA-Turkey
EMEA-United Arab Emirates
Americas-Brazil South (Location on-boarded prior to version 1.4)
Americas-Canada East (Location on-boarded prior to version 1.4)
Americas-US Central (Location on-boarded prior to version 1.4)
Americas-US East (Location on-boarded prior to version 1.4)
Americas-US Northwest (Location on-boarded prior to version 1.4)
Americas-US West (Location on-boarded prior to version 1.4)
APAC-Australia Southeast (Location on-boarded prior to version 1.4)
APAC-India West (Location on-boarded prior to version 1.4)
APAC-Japan Central (Location on-boarded prior to version 1.4)
APAC-Singapore (Location on-boarded prior to version 1.4)
APAC-South Korea (Location on-boarded prior to version 1.4)
EMEA-France North (Location on-boarded prior to version 1.4)
EMEA-Germany Central (Location on-boarded prior to version 1.4)
EMEA-Ireland (Location on-boarded prior to version 1.4)
EMEA-UK (Location on-boarded prior to version 1.4)
Prisma Access - Autonomous DEM
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
Palo Alto Networks Cloud Services Prisma Access - Insights
Palo Alto Networks Cloud Services Hub
Palo Alto Networks Cloud Services Strata Cloud Manager
Palo Alto Networks Cloud Services Prisma Access Agent Manager
Palo Alto Networks Cloud Services Cloud Identity Engine
United States - Americas
United States - Government
Netherlands - Europe
United Kingdom
Singapore
Canada
Japan
Australia
Germany
India
Switzerland
Spain
Italy
France
Poland
China
Taiwan
Qatar
Israel
Indonesia
Saudi Arabia
South Korea
Palo Alto Networks Cloud Services IoT/OT Security
Australia
Canada
Germany
Japan
Singapore
Switzerland
United Kingdom
United States
United States - Government
Palo Alto Networks Cloud Services PAN-DB Cloud
Americas - US East
Americas - US Central
Americas - US West
EMEA - Netherlands
APAC - Singapore
APAC - Tokyo
Palo Alto Networks Cloud Services WildFire
WildFire Global Cloud
WildFire Europe Cloud
WildFire Singapore Cloud
WildFire is currently experiencing an issue in Multiple Cloud in Asia Region. We are actively working on this issue and will provide another update by 10AM UTC with further details.
Customer Impact: Delay in get verdict or Intermittent disconnections Workaround: N/A
WildFire Japan Cloud
WildFire is currently experiencing an issue in Multiple Cloud in Asia Region. We are actively working on this issue and will provide another update by 10AM UTC with further details.
Customer Impact: Delay in get verdict or Intermittent disconnections Workaround: N/A
WildFire UK Cloud
WildFire U.S. Government Cloud
WildFire Canada Cloud
WildFire Australia Cloud
WildFire is currently experiencing an issue in Multiple Cloud in Asia Region. We are actively working on this issue and will provide another update by 10AM UTC with further details.
Customer Impact: Delay in get verdict or Intermittent disconnections Workaround: N/A
WildFire Germany Cloud
WildFire India Cloud
WildFire is currently experiencing an issue in Multiple Cloud in Asia Region. We are actively working on this issue and will provide another update by 10AM UTC with further details.
Customer Impact: Delay in get verdict or Intermittent disconnections Workaround: N/A
WildFire Switzerland Cloud
WildFire Poland Cloud
WildFire Indonesia Cloud
WildFire Taiwan Cloud
WildFire is currently experiencing an issue in Multiple Cloud in Asia Region. We are actively working on this issue and will provide another update by 10AM UTC with further details.
Customer Impact: Delay in get verdict or Intermittent disconnections Workaround: N/A