Palo Alto Networks Cloud Services Status
Real-time updates of Palo Alto Networks Cloud Services issues and outages
Palo Alto Networks Cloud Services status is Partial Outage
Palo Alto Networks Cloud Services AutoFocus
Germany
Germany
SaaS API - North America
SaaS API - Frankfurt
SaaS API - India
SSPM - India
Active Incidents
AutoFocus is currently experiencing an issue with infrastructure. We are actively working on resolving this issue and will provide another update. Customer Impact: Customers will not be able to access the AutoFocus application or API Workaround: N/A
We are currently investigating the issue.
The issue has been identified and a fix is being implemented.
We had a outage for zoom connector from 29th Jan to 12th March
SlackStandard connector not working for EU region
A fix has been implemented and we are monitoring the results.
We are currently performing planned maintenance
Recently Resolved Incidents
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
The issue has been identified and a fix is being implemented.
WildFire is currently experiencing an issue in EU Cloud. We are actively working on this issue and will provide another update by 08:30 UTC with further details.
Customer Impact: Delay in Sample Processing
Workaround: N/A
Palo Alto Networks Cloud Services Outage Survival Guide
Palo Alto Networks Cloud Services Components
Palo Alto Networks Cloud Services AutoFocus
AutoFocus is currently experiencing an issue with infrastructure. We are actively working on resolving this issue and will provide another update. Customer Impact: Customers will not be able to access the AutoFocus application or API Workaround: N/A
Palo Alto Networks Cloud Services Cortex Gateway
Palo Alto Networks Cloud Services Cortex XDR
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Singapore
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XSIAM
Australia
Canada
Germany
The issue has been identified and a fix is being implemented.
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XSOAR 6.x
United States - East
United States - West
Canada
Germany
United Kingdom
Australia
Palo Alto Networks Cloud Services Cortex XSOAR 8.x
Australia
Canada
Germany
The issue has been identified and a fix is being implemented.
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XPANSE 2.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
Poland
Taiwan
Qatar
FedRAMP Moderate
FedRAMP High
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Strata Logging Service
United States - Americas
Netherlands - Europe
United Kingdom
United States - Government
Australia
Canada
Switzerland
Germany
Spain
France
Indonesia
Israel
India
Italy
Japan
Korea
Poland
Qatar
Saudi Arabia
Singapore
Taiwan
China
Palo Alto Networks Cloud Services Data Security (SaaS Security API)
SaaS API - North America
We had a outage for zoom connector from 29th Jan to 12th March
SaaS API - Singapore
SaaS API - Frankfurt
SlackStandard connector not working for EU region
SaaS API - India
A fix has been implemented and we are monitoring the results.
We are currently performing planned maintenance
SaaS API - Australia
SaaS API - London
SaaS API - Japan
FedRAMP Moderate IL2
Palo Alto Networks Cloud Services Data Security (SaaS Inline)
FedRAMP Moderate IL2
SaaS Inline - North America
FedRAMP High IL4
SaaS Inline - Singapore
SaaS Inline - Japan
SaaS Inline - Australia
SaaS Inline - London
SaaS Inline - Frankfurt
SaaS Inline - India
Palo Alto Networks Cloud Services Data Security (SSPM)
SSPM - North America
SSPM - Frankfurt
SSPM - Singapore
SSPM - India
A fix has been implemented and we are monitoring the results.
SSPM - Australia
SSPM - London
SSPM - Japan
FedRAMP Moderate IL2
FedRAMP High IL4
Palo Alto Networks Cloud Services Data Security (Email DLP)
Email DLP - North America
Email DLP - Frankfurt
Email DLP - Singapore
Palo Alto Networks Cloud Services DLP
APAC (Mumbai) - Prisma SaaS
APAC (Singapore) - Prisma SaaS
APAC (Tokyo) - Prisma Access
Americas (Canada) - Prisma Access
Americas (US East) - Prisma Cloud
Americas (US West) - Prisma SaaS
EMEA (Frankfurt) - Prisma SaaS
EMEA (London) - Prisma SaaS
DLP (NGFW) APAC
DLP (NGFW) EU
DLP (NGFW) NAM
Prisma Access DLP
Palo Alto Networks Cloud Services Prisma Cloud
Americas - US - app.prismacloud.io
Americas - US - app2.prismacloud.io
Americas - US - app3.prismacloud.io
The issue has been identified and a fix is being implemented.
Americas - US - app4.prismacloud.io
Americas - US - app.gov.prismacloud.io
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Europe - app2.eu.prismacloud.io
United Kingdom - UK - app.uk.prismacloud.io
France - FR - app.fr.prismacloud.io
China - app.prismacloud.cn
Asia Pacific - Singapore - app.sg.prismacloud.io
Asia Pacific - India - app.ind.prismacloud.io
Asia Pacific - Japan - app.jp.prismacloud.io
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Indonesia - app.id.prismacloud.io
Prisma Cloud Application Security
Prisma Cloud Data Security - Americas
Prisma Cloud Data Security - European Union
Palo Alto Networks Cloud Services Prisma Cloud Compute ( CWP )
Americas - US - app.prismacloud.io
Americas - US - app2.prismacloud.io
Americas - US - app3.prismacloud.io
Americas - US - app4.prismacloud.io
Americas - US - app.gov.prismacloud.io
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Europe - app2.eu.prismacloud.io
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Singapore - app.sg.prismacloud.io
United Kingdom - UK - app.uk.prismacloud.io
Asia Pacific - Japan - app.jp.prismacloud.io
France - FR - app.fr.prismacloud.io
Asia Pacific - India - app.ind.prismacloud.io
Asia Pacific - Indonesia - app.id.prismacloud.io
Palo Alto Networks Cloud Services Prisma Access
Americas-Argentina
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Bolivia
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Brazil Central
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Brazil East
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Brazil South
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Canada Central
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Canada East
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Canada West
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Chile
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Colombia
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Costa Rica
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Ecuador
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Mexico Central
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Mexico West
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Panama
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Paraguay
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Peru
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US Central
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US East
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US Northeast
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US Northwest
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US South
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US Southeast
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US Southwest
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US West
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Venezuela
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Australia East
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Australia South
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Australia Southeast
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Bangladesh
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Cambodia
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Hong Kong
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-India North
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-India South
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-India West
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Indonesia
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Japan Central
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Japan South
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Malaysia
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Myanmar
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-New Zealand
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Pakistan South
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Pakistan West
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Papua New Guinea
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Philippines
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Singapore
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-South Korea
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Taiwan
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Thailand
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Vietnam
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Andorra
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Austria
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Belarus
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Belgium
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Bulgaria
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Croatia
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Czech Republic
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Denmark
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Finland
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-France North
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-France South
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Germany Central
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Germany North
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Germany South
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Greece
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Hungary
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Ireland
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Italy
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Liechtenstein
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Lithuania
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Luxembourg
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Moldova
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Monaco
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Netherlands Central
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Netherlands South
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Norway
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Poland
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Portugal
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Romania
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Russia Central
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Russia Northwest
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Slovakia
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Slovenia
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Spain Central
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Spain East
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Sweden
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Switzerland
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-UK
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Ukraine
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Uzbekistan
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Kenya
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Nigeria
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-South Africa Central
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-South Africa West
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Egypt
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Israel
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Jordan
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Kuwait
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Saudi Arabia
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Turkey
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-United Arab Emirates
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Brazil South (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-Canada East (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US Central (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US East (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US Northwest (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Americas-US West (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Australia Southeast (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-India West (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Japan Central (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-Singapore (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
APAC-South Korea (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-France North (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Germany Central (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-Ireland (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
EMEA-UK (Location on-boarded prior to version 1.4)
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Prisma Access - Autonomous DEM
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
We are currently experiencing degradation in the Panorama Plugin Service for Prisma Access. Users may encounter an error indicating that the minimum requirement plugin version is 6.0.0.
Our engineering team is actively investigating the root cause and working to restore full service functionality.
Next Update: We will provide an update by June 19th, 17:00 UTC.
Palo Alto Networks Cloud Services Prisma Access - Insights
Palo Alto Networks Cloud Services Hub
Palo Alto Networks Cloud Services Strata Cloud Manager
Palo Alto Networks Cloud Services Prisma Access Agent Manager
Palo Alto Networks Cloud Services Cloud Identity Engine
United States - Americas
United States - Government
Netherlands - Europe
United Kingdom
Singapore
Canada
Japan
Australia
Germany
India
Switzerland
Spain
Italy
France
Poland
China
Taiwan
Qatar
Israel
Indonesia
Saudi Arabia
South Korea
Palo Alto Networks Cloud Services IoT/OT Security
Australia
We are currently investigating the issue.
Canada
We are currently investigating the issue.
Germany
We are currently investigating the issue.
Japan
We are currently investigating the issue.
Singapore
We are currently investigating the issue.
Switzerland
We are currently investigating the issue.
United Kingdom
We are currently investigating the issue.
United States
We are currently investigating the issue.
United States - Government
Palo Alto Networks Cloud Services PAN-DB Cloud
Americas - US East
Americas - US Central
Americas - US West
EMEA - Netherlands
APAC - Singapore
APAC - Tokyo
Palo Alto Networks Cloud Services WildFire
WildFire Global Cloud
WildFire Europe Cloud
WildFire is currently experiencing an issue in EU Cloud. We are actively working on this issue and will provide another update by 08:30 UTC with further details.
Customer Impact: Delay in Sample Processing
Workaround: N/A
