
Palo Alto Networks Cloud Services Status
Real-time updates of Palo Alto Networks Cloud Services issues and outages
Palo Alto Networks Cloud Services status is Partially Degraded Service
United States - Americas
United States - Americas
United States - Americas
United States - Americas
Americas - US - app3.prismacloud.io
Americas-Argentina
Americas-Bolivia
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Active Incidents
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
Recently Resolved Incidents
We are currently investigating this issue.
WildFire is currently experiencing an issue in the India Cloud. We are actively working on this issue and will provide another update by 20:00 UTC with further details.
Customer Impact: Delay of sample processing and verdict availability
Workaround: N/A
We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected
WildFire is currently experiencing an issue in India Cloud. We are actively working on this issue and will provide another update by 19:00 UTC with further details.
Customer Impact: Delay of sample processing and intermittent failure of quering.
Workaround: N/A
A fix has been implemented and we are monitoring the results.
Incident Overview
The Device Security Cloud Service is currently experiencing downstream impact due to degradation of the SLS (Security Logging Service) log forwarding and streaming service. Core device security enforcement remains fully functional, but log ingestion and visibility are delayed. This issue is isolated strictly to US regions.
Current Status & Impact
Impacted Services: Log forwarding and real-time log streaming, as well as downstream Device Security Cloud Service. Core security enforcement and device protection policies remain fully functional and unaffected.
Affected Scope: US Regions only.
Root Cause: Upstream Google Cloud Platform (GCP) resource capacity limitations.
Next Steps & Mitigations
Engineers from SLS team are actively working with GCP support to resolve infrastructure capacity issue.
Further updates will be provided as capacity is expanded.
We are observing some increased latency in the US West region due to the ongoing GCP outage (link below). Overall health of the region is within acceptable bounds.
GCP Outage link: https://status.cloud.google.com/regional/americas#status-table
Palo Alto Networks Cloud Services Outage Survival Guide
Palo Alto Networks Cloud Services Components
Palo Alto Networks Cloud Services AutoFocus
Palo Alto Networks Cloud Services Cortex Gateway
Palo Alto Networks Cloud Services Cortex Cloud
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Switzerland
United Kindom
United States - Americas
We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected
United States - Goverment
Poland
Taiwan
Singapore
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XDR
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Switzerland
United Kingdom
United States - Americas
We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected
United States - Government
Poland
Taiwan
Singapore
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XSIAM
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
We are experiencing sporadic third-party log collection performance on a small subset of tenants in the US region, affecting log collection from third-party vendors through our native third-party collectors. Marketplace integrations are not affected
We are currently investigating this issue.
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XSOAR 6.x
United States - East
United States - West
Canada
Germany
United Kingdom
Australia
Palo Alto Networks Cloud Services Cortex XSOAR 8.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
We are currently investigating this issue.
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XPANSE 2.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
Poland
Taiwan
Qatar
FedRAMP Moderate
FedRAMP High
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Strata Logging Service
United States - Americas
Netherlands - Europe
United Kingdom
United States - Government Moderate
Australia
Canada
Switzerland
Germany
Spain
France
Indonesia
Israel
India
Italy
Japan
Korea
Poland
Qatar
Saudi Arabia
Singapore
Taiwan
China
South Africa
United States - Government High
Palo Alto Networks Cloud Services Data Security (SaaS Security API)
SaaS API - North America
SaaS API - Singapore
SaaS API - Frankfurt
SaaS API - India
SaaS API - Australia
SaaS API - London
SaaS API - Japan
FedRAMP Moderate IL2
Palo Alto Networks Cloud Services Data Security (SaaS Inline)
FedRAMP Moderate IL2
SaaS Inline - North America
FedRAMP High IL4
SaaS Inline - Singapore
SaaS Inline - Japan
SaaS Inline - Australia
SaaS Inline - London
SaaS Inline - Frankfurt
SaaS Inline - India
Palo Alto Networks Cloud Services Data Security (SSPM)
SSPM - North America
SSPM - Frankfurt
SSPM - Singapore
SSPM - India
SSPM - Australia
SSPM - London
SSPM - Japan
FedRAMP Moderate IL2
FedRAMP High IL4
Palo Alto Networks Cloud Services Data Security (Email DLP)
Email DLP - North America
Email DLP - Frankfurt
Email DLP - Singapore
Palo Alto Networks Cloud Services DLP
APAC (Mumbai) - Prisma SaaS
APAC (Singapore) - Prisma SaaS
APAC (Tokyo) - Prisma Access
Americas (Canada) - Prisma Access
Americas (US East) - Prisma Cloud
Americas (US West) - Prisma SaaS
EMEA (Frankfurt) - Prisma SaaS
EMEA (London) - Prisma SaaS
DLP (NGFW) APAC
DLP (NGFW) EU
DLP (NGFW) NAM
Prisma Access DLP
Enterprise DLP - Americas (Brazil)
Palo Alto Networks Cloud Services Hub
Palo Alto Networks Cloud Services Prisma Cloud
Americas - US - app.prismacloud.io
Americas - US - app2.prismacloud.io
Americas - US - app3.prismacloud.io
A fix has been implemented and we are monitoring the results.
Americas - US - app4.prismacloud.io
Americas - US - app.gov.prismacloud.io
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Europe - app2.eu.prismacloud.io
United Kingdom - UK - app.uk.prismacloud.io
France - FR - app.fr.prismacloud.io
Americas-Argentina
Americas-Bolivia
China - app.prismacloud.cn
Americas-Brazil Central
Asia Pacific - Singapore - app.sg.prismacloud.io
Asia Pacific - India - app.ind.prismacloud.io
Palo Alto Networks Cloud Services Strata Cloud Manager
Americas-Brazil East
Americas-Brazil South
Asia Pacific - Japan - app.jp.prismacloud.io
Asia Pacific - Australia - app.anz.prismacloud.io
Americas-Canada Central
Americas-Canada East
Asia Pacific - Indonesia - app.id.prismacloud.io
Americas-Canada West
Prisma Cloud Application Security
Americas-Chile
Prisma Cloud Data Security - Americas
Americas-Colombia
Prisma Cloud Data Security - European Union
Americas-Costa Rica
Palo Alto Networks Cloud Services Prisma Cloud Compute ( CWP )
Americas-Ecuador
Americas - US - app.prismacloud.io
Americas-Mexico Central
Americas - US - app2.prismacloud.io
Americas-Mexico West
Americas - US - app3.prismacloud.io
Americas-Panama
Americas - US - app4.prismacloud.io
Americas - US - app.gov.prismacloud.io
Americas-Paraguay
Americas-Peru
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Americas-US Central
Americas-US East
Europe - app2.eu.prismacloud.io
Americas-US Northeast
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Singapore - app.sg.prismacloud.io
Americas-US Northwest
Americas-US South
United Kingdom - UK - app.uk.prismacloud.io
Asia Pacific - Japan - app.jp.prismacloud.io
Americas-US Southeast
France - FR - app.fr.prismacloud.io
Americas-US Southwest
Americas-US West
Asia Pacific - India - app.ind.prismacloud.io
Asia Pacific - Indonesia - app.id.prismacloud.io
Americas-Venezuela
Palo Alto Networks Cloud Services Prisma Access
APAC-Australia East
APAC-Australia South
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
APAC-Australia Southeast
Palo Alto Networks Cloud Services Prisma Access - Insights
Palo Alto Networks Cloud Services Prisma Access Agent Manager
APAC-Bangladesh
Palo Alto Networks Cloud Services Cloud Identity Engine
APAC-Cambodia
United States - Americas
APAC-Hong Kong
APAC-India North
United States - Government
APAC-India South
Netherlands - Europe
United Kingdom
APAC-India West
Singapore
APAC-Indonesia
Canada
APAC-Japan Central
APAC-Japan South
Japan
APAC-Malaysia
Australia
APAC-Myanmar
Germany
APAC-New Zealand
India
Switzerland
APAC-Pakistan South
Spain
APAC-Pakistan West
APAC-Papua New Guinea
Italy
APAC-Philippines
France
APAC-Singapore
Poland
APAC-South Korea
China
APAC-Taiwan
Taiwan
APAC-Thailand
Qatar
Israel
APAC-Vietnam
EMEA-Andorra
Indonesia
EMEA-Austria
Saudi Arabia
EMEA-Belarus
South Korea
EMEA-Belgium
FedRamp Moderate
FedRamp High
EMEA-Bulgaria
South Africa
EMEA-Croatia
EMEA-Czech Republic
Palo Alto Networks Cloud Services IoT/OT Security
Australia
EMEA-Denmark
EMEA-Finland
Canada
Germany
EMEA-France North
Japan
EMEA-France South
Singapore
EMEA-Germany Central
EMEA-Germany North
Switzerland
United Kingdom
EMEA-Germany South
United States
Incident Overview
The Device Security Cloud Service is currently experiencing downstream impact due to degradation of the SLS (Security Logging Service) log forwarding and streaming service. Core device security enforcement remains fully functional, but log ingestion and visibility are delayed. This issue is isolated strictly to US regions.
Current Status & Impact
Impacted Services: Log forwarding and real-time log streaming, as well as downstream Device Security Cloud Service. Core security enforcement and device protection policies remain fully functional and unaffected.
Affected Scope: US Regions only.
Root Cause: Upstream Google Cloud Platform (GCP) resource capacity limitations.
Next Steps & Mitigations
Engineers from SLS team are actively working with GCP support to resolve infrastructure capacity issue.
Further updates will be provided as capacity is expanded.
EMEA-Greece
United States - Government
EMEA-Hungary
China
EMEA-Ireland
EMEA-Italy
United States - Fed
EMEA-Liechtenstein
Palo Alto Networks Cloud Services PAN-DB Cloud
Americas - US East
EMEA-Lithuania
Americas - US Central
EMEA-Luxembourg
Americas - US West
EMEA-Moldova
EMEA - Netherlands
EMEA-Monaco
EMEA-Netherlands Central
Europe Germany
APAC - Singapore
EMEA-Netherlands South
United States - AMERICAS
APAC - Tokyo
Australia
Palo Alto Networks Cloud Services WildFire
EMEA-Norway
WildFire Global Cloud
EMEA-Poland
Europe United Kingdom
WildFire Europe Cloud
EMEA-Portugal
Singapore
WildFire Singapore Cloud
Japan
EMEA-Romania
WildFire Japan Cloud
EMEA-Russia Central
India
EMEA-Russia Northwest
WildFire UK Cloud
WildFire U.S. Government Cloud
EMEA-Slovakia
WildFire Canada Cloud
EMEA-Slovenia
EMEA-Spain Central
WildFire Australia Cloud
EMEA-Spain East
WildFire Germany Cloud
WildFire India Cloud
WildFire is currently experiencing an issue in India Cloud. We are actively working on this issue and will provide another update by 19:00 UTC with further details.
Customer Impact: Delay of sample processing and intermittent failure of quering.
Workaround: N/A
WildFire is currently experiencing an issue in the India Cloud. We are actively working on this issue and will provide another update by 20:00 UTC with further details.
Customer Impact: Delay of sample processing and verdict availability
Workaround: N/A
EMEA-Sweden
WildFire Switzerland Cloud
EMEA-Switzerland
EMEA-UK
WildFire Poland Cloud
WildFire Indonesia Cloud
EMEA-Ukraine
WildFire Taiwan Cloud
EMEA-Uzbekistan
WildFire France Cloud
EMEA-Kenya
WildFire Qatar Cloud
EMEA-Nigeria
EMEA-South Africa Central
WildFire South Korea Cloud
EMEA-South Africa West
WildFire Israel Cloud
EMEA-Egypt
WildFire Saudi Arabia Cloud
EMEA-Israel
WildFire Italy Cloud
Wildfire Spain Cloud
EMEA-Jordan
EMEA-Kuwait
WildFire AWF PubSec Cloud(FRM)
WildFire AWF GovCloud(FRH)
EMEA-Saudi Arabia
WildFire South Africa Cloud
EMEA-Turkey
WildFire EU Regulated Cloud
EMEA-United Arab Emirates
Americas-Brazil South (Location on-boarded prior to version 1.4)
WildFire GVS Cloud
WildFire US Native Cloud
Americas-Canada East (Location on-boarded prior to version 1.4)
WildFire Delhi Cloud
Americas-US Central (Location on-boarded prior to version 1.4)
Americas-US East (Location on-boarded prior to version 1.4)
WildFire Brazil Cloud
Americas-US Northwest (Location on-boarded prior to version 1.4)
WildFire Finland Cloud
Americas-US West (Location on-boarded prior to version 1.4)
WildFire EU Sovereign Cloud
APAC-Australia Southeast (Location on-boarded prior to version 1.4)
Palo Alto Networks Cloud Services MLAV Cloud
APAC - Taiwan
APAC-India West (Location on-boarded prior to version 1.4)
APAC-Japan Central (Location on-boarded prior to version 1.4)
EMEA - Netherlands
Americas - US West
APAC-Singapore (Location on-boarded prior to version 1.4)
Americas - US Central
APAC-South Korea (Location on-boarded prior to version 1.4)
EMEA-France North (Location on-boarded prior to version 1.4)
Palo Alto Networks Cloud Services Zero Touch Provisioning (ZTP) Service
EMEA-Germany Central (Location on-boarded prior to version 1.4)
Palo Alto Networks Cloud Services Strata Cloud Manager
Cloud Manager North America (United States)
EMEA-Ireland (Location on-boarded prior to version 1.4)
Cloud Manager North America (Canada)
EMEA-UK (Location on-boarded prior to version 1.4)
Prisma Access - Autonomous DEM
Cloud Manager Europe (United Kingdom)
Cloud Manager APAC (Japan)
Cloud Manager APAC (India)
Cloud Manager APAC (Singapore)
Cloud Manager Europe (Switzerland)
Cloud Manager Europe (Germany)
Cloud Manager APAC (Australia)
Cloud Manager Middle East (Qatar)
Cloud Manager Europe (France)
Cloud Manager APAC (Indonesia)
Cloud Manager Middle East (Israel)
Cloud Manager Middle East (Saudi Arabia)
Cloud Manager Africa (South Africa)
Cloud Manager North America (FedRamp Moderate)
Cloud Manager North America (FedRamp High)
Cloud Discovery
Cloud Deployment
Cloud IP-Tag Collection
Palo Alto Networks Cloud Services EDL Hosting Service
Palo Alto Networks Cloud Services Content Updates
Content Updates (Dynamic)
Content Updates (Static)
Palo Alto Networks Cloud Services Okyo
Cloudservice
Okyo site
Palo Alto Networks Cloud Services Cloud NGFW for AWS
N.Virginia (us-east-1)
Ohio (us-east-2)
N.California (us-west-1)
Oregon (us-west-2)
Cape Town (af-south-1)
Hong Kong (ap-east-1)
Hyderabad (ap-south-2)
Melbourne (ap-southeast-4)
Mumbai (ap-south-1)
Osaka (ap-northeast-3)
Seoul (ap-northeast-2)
Singapore (ap-southeast-1)
Sydney (ap-southeast-2)
Tokyo (ap-northeast-1)
Canada Central (ca-central-1)
Calgary (ca-west-1)
Frankfurt (eu-central-1)
Ireland (eu-west-1)
London (eu-west-2)
Milan (eu-south-1)
Paris (eu-west-3)
Spain (eu-south-2)
Stockholm (eu-north-1)
Bahrain (me-south-1)
Sao Paulo(sa-east-1)
Palo Alto Networks Cloud Services Cloud NGFW for Azure
australiaeast
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
australiasoutheast
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
canadacentral
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
centralus
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
eastasia
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
eastus
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
eastus2
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
northeurope
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
uksouth
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
ukwest
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
westeurope
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
westus
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
westus2
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
westus3
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
brazilsouth
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
japaneast
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
northcentralus
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
southeastasia
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
canadaeast
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
centralindia
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
francecentral
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
germanywestcentral
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
israelcentral
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
italynorth
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
japanwest
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
koreacentral
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
mexicocentral
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
newzealandnorth
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
norwayeast
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
southafricanorth
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
southcentralus
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
southindia
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
spaincentral
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
swedencentral
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
switzerlandnorth
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
switzerlandwest
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
uaenorth
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
westcentralus
We have identified an issue with Azure affecting the Cloud NGFW westeurope and southcentralus regions. Customers may experience failures to during autoscaling and during deployment of new resources.
Current Status: Azure is currently experiencing compute capacity issues within the regions. This is impacting our ability to scale out new virtual machines.
Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes.
Next Update: July 13th, 8:00UTC
Palo Alto Networks Cloud Services AIOps-NGFW
AIOps-NGFW
Palo Alto Networks Cloud Services AI Runtime Security Cloud
United States - Americas
Germany - EMEA
Singapore - APAC
India
Palo Alto Networks Cloud Services Advanced Threat Prevention (ATP)
US Central - Americas
Germany - EMEA
Singapore - APAC
United Kingdom
India
France
Japan
Canada
Australia
Switzerland
Israel
Palo Alto Networks Cloud Services AppID Cloud Engine (ACE)
United States - Americas
Germany
Singapore
United Kingdom
India
Palo Alto Networks Cloud Services Advanced URL Filtering (AUF)
United States - Americas
Germany
Singapore
United Kingdom
India
France
Australia
Canada
Japan
Switzerland
Palo Alto Networks Cloud Services Content Package (Applications and Threats Package)
Palo Alto Networks Cloud Services DNS Security
South Africa
Qatar
France
Japan
Singapore
Australia
UK
Germany
Netherlands
United States - Iowa
United States - Northern Virginia
United States - Oregon
Canada
Brazil
United States - California
Hong Kong
India
Israel
South Korea
Palo Alto Networks Cloud Services Customer Support Portal
Palo Alto Networks Cloud Services Threat Vault
Threat Vault API - Asia
Threat Vault API - EU
Threat Vault API - US
Threat Vault Web Portal
Palo Alto Networks Cloud Services live.paloaltonetworks.com
Palo Alto Networks Cloud Services ADNS Resolver
ADNS Resolver 96.9.97.9
Palo Alto Networks Cloud Services Content Package
ADNS Resolver 96.9.96.9
Palo Alto Networks Cloud Services Host Compliance Service (HCS)
United States - Americas
Netherlands - Europe
Palo Alto Networks Cloud Services Cloud User-ID (CUID)
United States - Americas
Netherlands - Europe
Palo Alto Networks Cloud Services File Manager (FileMgr)
United States - Americas
We are observing some increased latency in the US West region due to the ongoing GCP outage (link below). Overall health of the region is within acceptable bounds.
GCP Outage link: https://status.cloud.google.com/regional/americas#status-table