Palo Alto Networks Cloud Services status is Partially Degraded Service

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Palo Alto Networks Cloud Services Data Security (SSPM)

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FedRAMP High IL4
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DLP (NGFW) NAM
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Prisma Access DLP
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Europe - app2.eu.prismacloud.io
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Americas-Argentina
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Americas-Bolivia
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

FedHigh SSPM UI unavailable
Started 7 Oct 2025 04:41:39 (19 days ago), still ongoing
Incident without Impact
Identified
FedRAMP High IL4

We are currently investigating this issue.

Recently Resolved Incidents

WildFire Issue
Started 24 Oct 2025 14:42:56 (2 days ago), resolved 24 Oct 2025 17:43:54 (1 day ago)
Minor Incident
Resolved
WildFire Global Cloud

WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 4:00 with further details.

Customer Impact: Error for APIs while connecting to US cloud

Workaround: N/A

Prisma Cloud Maintenance Extension [APP2.EU]
Started 23 Oct 2025 02:40:11 (3 days ago), resolved 23 Oct 2025 03:07:44 (3 days ago)
Minor Incident
Resolved
Europe - app2.eu.prismacloud.io

During this maintenance extension, customers may experience intermittent failures across services as they get addressed.

Incident Notification: Cloud NGFW for AWS Resources
Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
Minor Incident
Resolved
N.California(us-west-1)
N.Virginia(us-east-1)
Ohio(us-east-2)
Oregon(us-west-2)
Canada(ca-central-1)
More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

Enterprise DLP: Service Degradation in NAM Region
Started 17 Oct 2025 00:06:50 (9 days ago), resolved 20 Oct 2025 17:31:13 (5 days ago)
Major Incident
Resolved
DLP (NGFW) NAM
Prisma Access DLP

We are currently investigating an issue negatively impacting a number of tenants

Palo Alto Networks Cloud Services Outage Survival Guide

A step-by-step guide to help you survive a Palo Alto Networks Cloud Services outage
NaN%

    Palo Alto Networks Cloud Services Components

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    Palo Alto Networks Cloud Services AutoFocus

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    Palo Alto Networks Cloud Services Cortex Gateway

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    Palo Alto Networks Cloud Services Cortex XDR

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    Australia
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    Canada
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    Germany
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    India
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    Japan
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    Netherlands - Europe
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    Switzerland
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    United Kingdom
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    United States - Americas
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    United States - Government
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    Poland
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    Taiwan
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    Singapore
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    Qatar
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    Israel
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    France
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    Saudi Arabia
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    Indonesia
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    Spain
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    Italy
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    Korea
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    South Africa
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    Palo Alto Networks Cloud Services Cortex XSIAM

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    Australia
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    Canada
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    Germany
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    India
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    Japan
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    Netherlands - Europe
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    Singapore
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    Switzerland
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    United Kingdom
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    United States - Americas
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    United States - Government
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    Poland
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    Taiwan
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    Qatar
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    Israel
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    France
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    Saudi Arabia
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    Indonesia
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    Spain
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    Italy
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    Korea
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    South Africa
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    Palo Alto Networks Cloud Services Cortex XSOAR 6.x

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    United States - East
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    United States - West
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    Canada
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    Germany
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    United Kingdom
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    Australia
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    Palo Alto Networks Cloud Services Cortex XSOAR 8.x

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    now
    Australia
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    Canada
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    Germany
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    India
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    Japan
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    Netherlands - Europe
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    now
    Singapore
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    Switzerland
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    United Kingdom
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    United States - Americas
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    United States - Government
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    Poland
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    Taiwan
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    Qatar
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    Israel
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    France
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    Saudi Arabia
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    Indonesia
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    Spain
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    Italy
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    Korea
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    Palo Alto Networks Cloud Services Cortex XPANSE 2.x

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    now
    Australia
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    Canada
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    Germany
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    India
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    Japan
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    now
    Netherlands - Europe
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    Singapore
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    Switzerland
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    United Kingdom
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    United States - Americas
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    Poland
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    Taiwan
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    Qatar
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    FedRAMP Moderate
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    FedRAMP High
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    Israel
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    France
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    Saudi Arabia
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    Indonesia
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    Spain
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    Italy
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    Korea
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    South Africa
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    Palo Alto Networks Cloud Services Strata Logging Service

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    now
    United States - Americas
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    Netherlands - Europe
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    United Kingdom
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    United States - Government
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    now
    Australia
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    now
    Canada
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    now
    Switzerland
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    Germany
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    Spain
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    now
    France
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    now
    Indonesia
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    now
    Israel
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    now
    India
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    now
    Italy
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    now
    Japan
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    now
    Korea
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    now
    Poland
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    now
    Qatar
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    Saudi Arabia
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    Singapore
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    Taiwan
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    China
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    South Africa
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    Palo Alto Networks Cloud Services Data Security (SaaS Security API)

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    now
    SaaS API - North America
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    now
    SaaS API - Singapore
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    SaaS API - Frankfurt
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    SaaS API - India
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    now
    SaaS API - Australia
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    SaaS API - London
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    SaaS API - Japan
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    now
    FedRAMP Moderate IL2
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    Palo Alto Networks Cloud Services Data Security (SaaS Inline)

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    now
    FedRAMP Moderate IL2
    Sun 19
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    now
    SaaS Inline - North America
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    now
    FedRAMP High IL4
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    now
    SaaS Inline - Singapore
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    SaaS Inline - Japan
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    SaaS Inline - Australia
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    SaaS Inline - London
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    SaaS Inline - Frankfurt
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    SaaS Inline - India
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    now

    Palo Alto Networks Cloud Services Data Security (SSPM)

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    now
    SSPM - North America
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    now
    SSPM - Frankfurt
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    now
    SSPM - Singapore
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    now
    SSPM - India
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    now
    SSPM - Australia
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    now
    SSPM - London
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    now
    SSPM - Japan
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    now
    FedRAMP Moderate IL2
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    now
    FedRAMP High IL4
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    Sat 25
    now
    FedHigh SSPM UI unavailable
    Started 7 Oct 2025 04:41:39 (19 days ago), still ongoing
    Incident without Impact
    Identified
    FedRAMP High IL4

    We are currently investigating this issue.

    Palo Alto Networks Cloud Services Data Security (Email DLP)

    Sun 19
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    now
    Email DLP - North America
    Sun 19
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    now
    Email DLP - Frankfurt
    Sun 19
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    now
    Email DLP - Singapore
    Sun 19
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    Sat 25
    now

    Palo Alto Networks Cloud Services DLP

    Sun 19
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    now
    APAC (Mumbai) - Prisma SaaS
    Sun 19
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    Sat 25
    now
    APAC (Singapore) - Prisma SaaS
    Sun 19
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    now
    APAC (Tokyo) - Prisma Access
    Sun 19
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    now
    Americas (Canada) - Prisma Access
    Sun 19
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    Sat 25
    now
    Americas (US East) - Prisma Cloud
    Sun 19
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    Sat 25
    now
    Americas (US West) - Prisma SaaS
    Sun 19
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    Thu 23
    Fri 24
    Sat 25
    now
    EMEA (Frankfurt) - Prisma SaaS
    Sun 19
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    Fri 24
    Sat 25
    now
    EMEA (London) - Prisma SaaS
    Sun 19
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    Sat 25
    now
    DLP (NGFW) APAC
    Sun 19
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    Fri 24
    Sat 25
    now
    DLP (NGFW) EU
    Sun 19
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    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    DLP (NGFW) NAM
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Enterprise DLP: Service Degradation in NAM Region
    Started 17 Oct 2025 00:06:50 (9 days ago), resolved 20 Oct 2025 17:31:13 (5 days ago)
    Major Incident
    Resolved
    DLP (NGFW) NAM
    Prisma Access DLP

    We are currently investigating an issue negatively impacting a number of tenants

    Prisma Access DLP
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Enterprise DLP: Service Degradation in NAM Region
    Started 17 Oct 2025 00:06:50 (9 days ago), resolved 20 Oct 2025 17:31:13 (5 days ago)
    Major Incident
    Resolved
    DLP (NGFW) NAM
    Prisma Access DLP

    We are currently investigating an issue negatively impacting a number of tenants

    Palo Alto Networks Cloud Services Prisma Cloud

    Sun 19
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    Americas - US - app.prismacloud.io
    Sun 19
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    now
    Americas - US - app2.prismacloud.io
    Sun 19
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    now
    Americas - US - app3.prismacloud.io
    Sun 19
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    Wed 22
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    Sat 25
    now
    Americas - US - app4.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas - US - app.gov.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas - Canada - app.ca.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Europe - app.eu.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Europe - app2.eu.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Prisma Cloud Maintenance Extension [APP2.EU]
    Started 23 Oct 2025 02:40:11 (3 days ago), resolved 23 Oct 2025 03:07:44 (3 days ago)
    Minor Incident
    Resolved
    Europe - app2.eu.prismacloud.io

    During this maintenance extension, customers may experience intermittent failures across services as they get addressed.

    United Kingdom - UK - app.uk.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    France - FR - app.fr.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    China - app.prismacloud.cn
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Asia Pacific - Singapore - app.sg.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Asia Pacific - India - app.ind.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Asia Pacific - Japan - app.jp.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Asia Pacific - Australia - app.anz.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Asia Pacific - Indonesia - app.id.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Prisma Cloud Application Security
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Prisma Cloud Data Security - Americas
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Prisma Cloud Data Security - European Union
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services Prisma Cloud Compute ( CWP )

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas - US - app.prismacloud.io
    Sun 19
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    Thu 23
    Fri 24
    Sat 25
    now
    Americas - US - app2.prismacloud.io
    Sun 19
    Mon 20
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    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas - US - app3.prismacloud.io
    Sun 19
    Mon 20
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    Sat 25
    now
    Americas - US - app4.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas - US - app.gov.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas - Canada - app.ca.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
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    Sat 25
    now
    Europe - app.eu.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Europe - app2.eu.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
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    Sat 25
    now
    Asia Pacific - Australia - app.anz.prismacloud.io
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Asia Pacific - Singapore - app.sg.prismacloud.io
    Sun 19
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    Sat 25
    now
    United Kingdom - UK - app.uk.prismacloud.io
    Sun 19
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    now
    Asia Pacific - Japan - app.jp.prismacloud.io
    Sun 19
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    Tue 21
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    Fri 24
    Sat 25
    now
    France - FR - app.fr.prismacloud.io
    Sun 19
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    Wed 22
    Thu 23
    Fri 24
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    now
    Asia Pacific - India - app.ind.prismacloud.io
    Sun 19
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    now
    Asia Pacific - Indonesia - app.id.prismacloud.io
    Sun 19
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    now

    Palo Alto Networks Cloud Services Prisma Access

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-Argentina
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    now
    Americas-Bolivia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    now
    Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
    Sun 19
    Mon 20
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    now

    Palo Alto Networks Cloud Services Prisma Access - Insights

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-Brazil Central
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services Strata Cloud Manager

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services Hub

    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Americas-Brazil East
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Sat 25
    now

    Palo Alto Networks Cloud Services Prisma Access Agent Manager

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-Brazil South
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-Canada Central
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services Cloud Identity Engine

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    United States - Americas
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-Canada East
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-Canada West
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    United States - Government
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Netherlands - Europe
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-Chile
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-Colombia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    United Kingdom
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Americas-Costa Rica
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Singapore
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Americas-Ecuador
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Canada
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Japan
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Americas-Mexico Central
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Australia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-Mexico West
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Germany
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Americas-Panama
    Sun 19
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    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    India
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
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    now
    Americas-Paraguay
    Sun 19
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    Tue 21
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    Sat 25
    now
    Switzerland
    Sun 19
    Mon 20
    Tue 21
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    Sat 25
    now
    Americas-Peru
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Americas-US Central
    Sun 19
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    Fri 24
    Sat 25
    now
    Spain
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Americas-US East
    Sun 19
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    Tue 21
    Wed 22
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    Sat 25
    now
    Italy
    Sun 19
    Mon 20
    Tue 21
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    now
    France
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Americas-US Northeast
    Sun 19
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    Sat 25
    now
    Poland
    Sun 19
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    Tue 21
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    now
    Americas-US Northwest
    Sun 19
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    Fri 24
    Sat 25
    now
    Americas-US South
    Sun 19
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    now
    China
    Sun 19
    Mon 20
    Tue 21
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    now
    Taiwan
    Sun 19
    Mon 20
    Tue 21
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    Sat 25
    now
    Americas-US Southeast
    Sun 19
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    now
    Qatar
    Sun 19
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    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-US Southwest
    Sun 19
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    Fri 24
    Sat 25
    now
    Americas-US West
    Sun 19
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    now
    Israel
    Sun 19
    Mon 20
    Tue 21
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    Sat 25
    now
    Indonesia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Americas-Venezuela
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Saudi Arabia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    APAC-Australia East
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    South Korea
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Sat 25
    now
    APAC-Australia South
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    APAC-Australia Southeast
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Sat 25
    now
    FedRamp Moderate
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    FedRamp High
    Sun 19
    Mon 20
    Tue 21
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    Sat 25
    now
    APAC-Bangladesh
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    APAC-Cambodia
    Sun 19
    Mon 20
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    Sat 25
    now
    South Africa
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services IoT/OT Security

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-Hong Kong
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    APAC-India North
    Sun 19
    Mon 20
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    Thu 23
    Fri 24
    Sat 25
    now
    Australia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Canada
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-India South
    Sun 19
    Mon 20
    Tue 21
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    Thu 23
    Fri 24
    Sat 25
    now
    Germany
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    APAC-India West
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-Indonesia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Japan
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Singapore
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-Japan Central
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Switzerland
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    APAC-Japan South
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-Malaysia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    United Kingdom
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-Myanmar
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    United States
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-New Zealand
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    United States - Government
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services PAN-DB Cloud

    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    APAC-Pakistan South
    Sun 19
    Mon 20
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    Fri 24
    Sat 25
    now
    APAC-Pakistan West
    Sun 19
    Mon 20
    Tue 21
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    Fri 24
    Sat 25
    now
    Americas - US East
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas - US Central
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-Papua New Guinea
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas - US West
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-Philippines
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-Singapore
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA - Netherlands
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    APAC - Singapore
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    APAC-South Korea
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-Taiwan
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    APAC - Tokyo
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    APAC-Thailand
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Sat 25
    now

    Palo Alto Networks Cloud Services WildFire

    Sun 19
    Mon 20
    Tue 21
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    Fri 24
    Sat 25
    now
    WildFire Global Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    WildFire Issue
    Started 24 Oct 2025 14:42:56 (2 days ago), resolved 24 Oct 2025 17:43:54 (1 day ago)
    Minor Incident
    Resolved
    WildFire Global Cloud

    WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 4:00 with further details.

    Customer Impact: Error for APIs while connecting to US cloud

    Workaround: N/A

    APAC-Vietnam
    Sun 19
    Mon 20
    Tue 21
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    Sat 25
    now
    EMEA-Andorra
    Sun 19
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    Tue 21
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    Fri 24
    Sat 25
    now
    WildFire Europe Cloud
    Sun 19
    Mon 20
    Tue 21
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    Fri 24
    Sat 25
    now
    EMEA-Austria
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Singapore Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Belarus
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Japan Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Belgium
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire UK Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire U.S. Government Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Bulgaria
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Canada Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Croatia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Australia Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Czech Republic
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Germany Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Denmark
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Finland
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire India Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-France North
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Switzerland Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-France South
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Poland Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Germany Central
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Indonesia Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Taiwan Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Germany North
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire France Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Germany South
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Qatar Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Greece
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Hungary
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire South Korea Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Israel Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Ireland
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Italy
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Saudi Arabia Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire Italy Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Liechtenstein
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Lithuania
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Wildfire Spain Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire AWF PubSec Cloud(FRM)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Luxembourg
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Moldova
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire AWF GovCloud(FRH)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Monaco
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire South Africa Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire EU Regulated Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Netherlands Central
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Europe Germany
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    WildFire GVS Cloud
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    United States - AMERICAS
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Netherlands South
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Australia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Norway
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services Zero Touch Provisioning (ZTP) Service

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Europe United Kingdom
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services Strata Cloud Manager

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Poland
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Singapore
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Portugal
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager North America (United States)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Romania
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager North America (Canada)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Japan
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Russia Central
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager Europe (United Kingdom)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    India
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Russia Northwest
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager APAC (Japan)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager APAC (India)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Slovakia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Slovenia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager APAC (Singapore)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Spain Central
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager Europe (Switzerland)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Spain East
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager Europe (Germany)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Sweden
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager APAC (Australia)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Switzerland
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager Middle East (Qatar)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-UK
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager Europe (France)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Ukraine
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager APAC (Indonesia)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager Middle East (Israel)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Uzbekistan
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Kenya
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager Middle East (Saudi Arabia)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Nigeria
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager Africa (South Africa)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-South Africa Central
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager North America (FedRamp Moderate)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-South Africa West
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloud Manager North America (FedRamp High)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Egypt
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services EDL Hosting Service

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services Content Updates

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Israel
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Content Updates (Dynamic)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Jordan
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Kuwait
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Content Updates (Static)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services Okyo

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Saudi Arabia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-Turkey
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Cloudservice
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-United Arab Emirates
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Okyo site
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Palo Alto Networks Cloud Services Cloud NGFW for AWS

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-Brazil South (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    N.California(us-west-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Americas-Canada East (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-US Central (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    N.Virginia(us-east-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Ohio(us-east-2)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Americas-US East (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Oregon(us-west-2)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Americas-US Northwest (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Americas-US West (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Canada(ca-central-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Ireland(eu-west-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    APAC-Australia Southeast (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    APAC-India West (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    London(eu-west-2)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Paris(eu-west-3)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    APAC-Japan Central (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Frankfurt(eu-central-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    APAC-Singapore (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Stockholm(eu-north-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    APAC-South Korea (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    EMEA-France North (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Milan(eu-south-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    EMEA-Germany Central (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Singapore(ap-southeast-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    EMEA-Ireland (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Sydney(ap-southeast-2)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    EMEA-UK (Location on-boarded prior to version 1.4)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Tokyo(ap-northeast-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Osaka(ap-northeast-3)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Prisma Access - Autonomous DEM
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Bahrain(me-south-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Hong Kong(ap-east-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Africa(af-south-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Sao Paulo(sa-east-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Mumbai(ap-south-1)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Seoul(ap-northeast-2)
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Incident Notification: Cloud NGFW for AWS Resources
    Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)
    Minor Incident
    Resolved
    N.California(us-west-1)
    N.Virginia(us-east-1)
    Ohio(us-east-2)
    Oregon(us-west-2)
    Canada(ca-central-1)
    More...

    Date: October 20, 2025

    Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

    Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

    New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

    Palo Alto Networks Cloud Services AIOps-NGFW

    Sun 19
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    Sat 25
    now
    AIOps-NGFW
    Sun 19
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    Sat 25
    now

    Palo Alto Networks Cloud Services AI Runtime Security Cloud

    Sun 19
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    now
    United States - Americas
    Sun 19
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    now

    Palo Alto Networks Cloud Services Advanced Threat Prevention (ATP)

    Sun 19
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    Sat 25
    now
    United States - Americas
    Sun 19
    Mon 20
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    Sat 25
    now
    Germany
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Singapore
    Sun 19
    Mon 20
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    Wed 22
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    now
    United Kingdom
    Sun 19
    Mon 20
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    Wed 22
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    now
    India
    Sun 19
    Mon 20
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    Sat 25
    now
    France
    Sun 19
    Mon 20
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    now
    Japan
    Sun 19
    Mon 20
    Tue 21
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    Fri 24
    Sat 25
    now
    Canada
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Sat 25
    now
    Australia
    Sun 19
    Mon 20
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    now
    Switzerland
    Sun 19
    Mon 20
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    Sat 25
    now
    Israel
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Sat 25
    now

    Palo Alto Networks Cloud Services AppID Cloud Engine (ACE)

    Sun 19
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    Fri 24
    Sat 25
    now
    United States - Americas
    Sun 19
    Mon 20
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    now
    Germany
    Sun 19
    Mon 20
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    now
    Singapore
    Sun 19
    Mon 20
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    Wed 22
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    Fri 24
    Sat 25
    now
    United Kingdom
    Sun 19
    Mon 20
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    Fri 24
    Sat 25
    now
    India
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Sat 25
    now

    Palo Alto Networks Cloud Services Advanced URL Filtering (AUF)

    Sun 19
    Mon 20
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    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    United States - Americas
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Germany
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Singapore
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    United Kingdom
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    India
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    France
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Australia
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Canada
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Japan
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Switzerland
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Sat 25
    now

    Palo Alto Networks Cloud Services DNS Security

    Sun 19
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    Fri 24
    Sat 25
    now
    South Africa
    Sun 19
    Mon 20
    Tue 21
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    now
    Middle East
    Sun 19
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    Sat 25
    now
    France
    Sun 19
    Mon 20
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    Sat 25
    now
    Japan
    Sun 19
    Mon 20
    Tue 21
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    Fri 24
    Sat 25
    now
    Singapore
    Sun 19
    Mon 20
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    Wed 22
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    Fri 24
    Sat 25
    now
    Australia
    Sun 19
    Mon 20
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    Sat 25
    now
    UK
    Sun 19
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    now
    Germany
    Sun 19
    Mon 20
    Tue 21
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    now
    Netherlands
    Sun 19
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    now
    United States - Iowa
    Sun 19
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    now
    United States - Northern Virginia
    Sun 19
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    now
    United States - Oregon
    Sun 19
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    now
    Canada
    Sun 19
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    now
    Brazil
    Sun 19
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    now
    United States - California
    Sun 19
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    now
    Hong Kong
    Sun 19
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    now
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    ADNS Resolver 96.9.97.9
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