Palo Alto Networks Cloud Services Status: check for Palo Alto Networks Cloud Services outages and issues

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Palo Alto Networks Cloud Services AutoFocus

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Palo Alto Networks Cloud Services Cortex Gateway

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Palo Alto Networks Cloud Services Cortex XDR

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Australia

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Germany

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India

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Japan

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Netherlands - Europe

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Switzerland

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United Kingdom

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United States - Americas

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United States - Government

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Poland

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Singapore

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Qatar

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Israel

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France

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Saudi Arabia

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Indonesia

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Spain

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Korea

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South Africa

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Palo Alto Networks Cloud Services Cortex XSIAM

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Australia

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Canada

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India

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Japan

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Netherlands - Europe

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Singapore

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Switzerland

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United Kingdom

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United States - Americas

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United States - Government

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now

Poland

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Taiwan

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Qatar

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Israel

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France

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Saudi Arabia

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now

Indonesia

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now

Spain

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Italy

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Korea

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South Africa

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Palo Alto Networks Cloud Services Cortex XSOAR 6.x

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United States - East

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United States - West

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Canada

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Germany

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United Kingdom

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Australia

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Palo Alto Networks Cloud Services Cortex XSOAR 8.x

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now

Australia

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now

Canada

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now

Germany

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India

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Japan

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Netherlands - Europe

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Singapore

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Switzerland

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United Kingdom

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United States - Americas

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United States - Government

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now

Poland

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now

Taiwan

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Qatar

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Israel

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France

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Saudi Arabia

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Indonesia

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Spain

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Italy

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Korea

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South Africa

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Palo Alto Networks Cloud Services Cortex XPANSE 2.x

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now

Australia

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Canada

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Germany

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India

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now

Japan

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now

Netherlands - Europe

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now

Singapore

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now

Switzerland

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United Kingdom

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now

United States - Americas

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now

Poland

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now

Taiwan

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now

Qatar

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FedRAMP Moderate

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FedRAMP High

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Israel

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Tue 21

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France

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Saudi Arabia

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Indonesia

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Spain

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Italy

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Korea

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South Africa

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Palo Alto Networks Cloud Services Strata Logging Service

Sun 19

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now

United States - Americas

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Netherlands - Europe

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United Kingdom

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United States - Government

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now

Australia

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now

Canada

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now

Switzerland

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now

Germany

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now

Spain

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France

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now

Indonesia

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now

Israel

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India

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Italy

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now

Japan

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now

Korea

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Poland

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Qatar

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Saudi Arabia

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Singapore

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now

Taiwan

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China

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South Africa

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Palo Alto Networks Cloud Services Data Security (SaaS Security API)

Sun 19

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now

SaaS API - North America

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now

SaaS API - Singapore

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now

SaaS API - Frankfurt

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now

SaaS API - India

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now

SaaS API - Australia

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now

SaaS API - London

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now

SaaS API - Japan

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now

FedRAMP Moderate IL2

Sun 19

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now

Palo Alto Networks Cloud Services Data Security (SaaS Inline)

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now

FedRAMP Moderate IL2

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SaaS Inline - North America

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FedRAMP High IL4

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SaaS Inline - Singapore

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SaaS Inline - Japan

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SaaS Inline - Australia

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SaaS Inline - London

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SaaS Inline - Frankfurt

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SaaS Inline - India

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Palo Alto Networks Cloud Services Data Security (SSPM)

Sun 19

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SSPM - North America

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SSPM - Frankfurt

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SSPM - Singapore

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SSPM - India

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SSPM - Australia

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SSPM - London

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SSPM - Japan

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FedRAMP Moderate IL2

Sun 19

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FedRAMP High IL4

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FedHigh SSPM UI unavailable

Started 7 Oct 2025 04:41:39 (19 days ago), still ongoing

Incident without Impact

Identified

FedRAMP High IL4

We are currently investigating this issue.

See all updates

Palo Alto Networks Cloud Services Data Security (Email DLP)

Sun 19

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Email DLP - North America

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Email DLP - Frankfurt

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Email DLP - Singapore

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now

Palo Alto Networks Cloud Services DLP

Sun 19

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now

APAC (Mumbai) - Prisma SaaS

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now

APAC (Singapore) - Prisma SaaS

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APAC (Tokyo) - Prisma Access

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Americas (Canada) - Prisma Access

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Americas (US East) - Prisma Cloud

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Americas (US West) - Prisma SaaS

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EMEA (Frankfurt) - Prisma SaaS

Sun 19

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now

EMEA (London) - Prisma SaaS

Sun 19

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now

DLP (NGFW) APAC

Sun 19

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now

DLP (NGFW) EU

Sun 19

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now

DLP (NGFW) NAM

Sun 19

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now

Enterprise DLP: Service Degradation in NAM Region

Started 17 Oct 2025 00:06:50 (9 days ago), resolved 20 Oct 2025 17:31:13 (5 days ago)

Major Incident

Resolved

DLP (NGFW) NAM

Prisma Access DLP

We are currently investigating an issue negatively impacting a number of tenants

See all updates

Prisma Access DLP

Sun 19

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now

Enterprise DLP: Service Degradation in NAM Region

Started 17 Oct 2025 00:06:50 (9 days ago), resolved 20 Oct 2025 17:31:13 (5 days ago)

Major Incident

Resolved

DLP (NGFW) NAM

Prisma Access DLP

We are currently investigating an issue negatively impacting a number of tenants

See all updates

Palo Alto Networks Cloud Services Prisma Cloud

Sun 19

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now

Americas - US - app.prismacloud.io

Sun 19

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now

Americas - US - app2.prismacloud.io

Sun 19

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now

Americas - US - app3.prismacloud.io

Sun 19

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Sat 25

now

Americas - US - app4.prismacloud.io

Sun 19

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now

Americas - US - app.gov.prismacloud.io

Sun 19

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now

Americas - Canada - app.ca.prismacloud.io

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Europe - app.eu.prismacloud.io

Sun 19

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now

Europe - app2.eu.prismacloud.io

Sun 19

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now

Prisma Cloud Maintenance Extension [APP2.EU]

Started 23 Oct 2025 02:40:11 (3 days ago), resolved 23 Oct 2025 03:07:44 (3 days ago)

Minor Incident

Resolved

Europe - app2.eu.prismacloud.io

During this maintenance extension, customers may experience intermittent failures across services as they get addressed.

See all updates

United Kingdom - UK - app.uk.prismacloud.io

Sun 19

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now

France - FR - app.fr.prismacloud.io

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now

China - app.prismacloud.cn

Sun 19

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now

Asia Pacific - Singapore - app.sg.prismacloud.io

Sun 19

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now

Asia Pacific - India - app.ind.prismacloud.io

Sun 19

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now

Asia Pacific - Japan - app.jp.prismacloud.io

Sun 19

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now

Asia Pacific - Australia - app.anz.prismacloud.io

Sun 19

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Asia Pacific - Indonesia - app.id.prismacloud.io

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Prisma Cloud Application Security

Sun 19

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Prisma Cloud Data Security - Americas

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now

Prisma Cloud Data Security - European Union

Sun 19

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now

Palo Alto Networks Cloud Services Prisma Cloud Compute ( CWP )

Sun 19

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now

Americas - US - app.prismacloud.io

Sun 19

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now

Americas - US - app2.prismacloud.io

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now

Americas - US - app3.prismacloud.io

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now

Americas - US - app4.prismacloud.io

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now

Americas - US - app.gov.prismacloud.io

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now

Americas - Canada - app.ca.prismacloud.io

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Europe - app.eu.prismacloud.io

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Europe - app2.eu.prismacloud.io

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now

Asia Pacific - Australia - app.anz.prismacloud.io

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now

Asia Pacific - Singapore - app.sg.prismacloud.io

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now

United Kingdom - UK - app.uk.prismacloud.io

Sun 19

Mon 20

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now

Asia Pacific - Japan - app.jp.prismacloud.io

Sun 19

Mon 20

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now

France - FR - app.fr.prismacloud.io

Sun 19

Mon 20

Tue 21

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now

Asia Pacific - India - app.ind.prismacloud.io

Sun 19

Mon 20

Tue 21

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now

Asia Pacific - Indonesia - app.id.prismacloud.io

Sun 19

Mon 20

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now

Palo Alto Networks Cloud Services Prisma Access

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Americas-Argentina

Sun 19

Mon 20

Tue 21

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now

Americas-Bolivia

Sun 19

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now

Visit Prisma Access Status - https://sase.status.paloaltonetworks.com

Sun 19

Mon 20

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now

Palo Alto Networks Cloud Services Prisma Access - Insights

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Brazil Central

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Palo Alto Networks Cloud Services Strata Cloud Manager

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Palo Alto Networks Cloud Services Hub

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Brazil East

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Palo Alto Networks Cloud Services Prisma Access Agent Manager

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Brazil South

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Canada Central

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Palo Alto Networks Cloud Services Cloud Identity Engine

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

United States - Americas

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Canada East

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Canada West

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

United States - Government

Sun 19

Mon 20

Tue 21

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Thu 23

Fri 24

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now

Netherlands - Europe

Sun 19

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Tue 21

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now

Americas-Chile

Sun 19

Mon 20

Tue 21

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now

Americas-Colombia

Sun 19

Mon 20

Tue 21

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now

United Kingdom

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Americas-Costa Rica

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Singapore

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Ecuador

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Canada

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Japan

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Mexico Central

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Australia

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Mexico West

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Germany

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Panama

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

India

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Paraguay

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Switzerland

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Peru

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-US Central

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Spain

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-US East

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Italy

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

France

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-US Northeast

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Poland

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-US Northwest

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-US South

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

China

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Taiwan

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-US Southeast

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Qatar

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-US Southwest

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-US West

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Israel

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Indonesia

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas-Venezuela

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Saudi Arabia

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Australia East

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

South Korea

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Australia South

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Australia Southeast

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

FedRamp Moderate

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

FedRamp High

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Bangladesh

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Cambodia

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

South Africa

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Palo Alto Networks Cloud Services IoT/OT Security

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Hong Kong

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-India North

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Australia

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Canada

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-India South

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Germany

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-India West

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Indonesia

Sun 19

Mon 20

Tue 21

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Thu 23

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now

Japan

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

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now

Singapore

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Japan Central

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Switzerland

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Japan South

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Malaysia

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

United Kingdom

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Myanmar

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

United States

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-New Zealand

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

United States - Government

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Palo Alto Networks Cloud Services PAN-DB Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Pakistan South

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Pakistan West

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas - US East

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas - US Central

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Papua New Guinea

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Americas - US West

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Philippines

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Singapore

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA - Netherlands

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC - Singapore

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-South Korea

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Taiwan

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC - Tokyo

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

APAC-Thailand

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Palo Alto Networks Cloud Services WildFire

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Global Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Issue

Started 24 Oct 2025 14:42:56 (2 days ago), resolved 24 Oct 2025 17:43:54 (1 day ago)

Minor Incident

Resolved

WildFire Global Cloud

WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 4:00 with further details.

Customer Impact: Error for APIs while connecting to US cloud

Workaround: N/A

See all updates

APAC-Vietnam

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Andorra

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Europe Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Austria

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Singapore Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Belarus

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Japan Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Belgium

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire UK Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire U.S. Government Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Bulgaria

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Canada Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Croatia

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Australia Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Czech Republic

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Germany Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Denmark

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Finland

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire India Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-France North

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Switzerland Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-France South

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Poland Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Germany Central

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Indonesia Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Taiwan Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Germany North

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire France Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Germany South

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Qatar Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Greece

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Hungary

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire South Korea Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Israel Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Ireland

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Italy

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Saudi Arabia Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire Italy Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Liechtenstein

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Lithuania

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Wildfire Spain Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire AWF PubSec Cloud(FRM)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Luxembourg

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Moldova

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire AWF GovCloud(FRH)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Monaco

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire South Africa Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire EU Regulated Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Netherlands Central

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Europe Germany

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WildFire GVS Cloud

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

United States - AMERICAS

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Netherlands South

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Australia

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Norway

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Palo Alto Networks Cloud Services Zero Touch Provisioning (ZTP) Service

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Europe United Kingdom

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Palo Alto Networks Cloud Services Strata Cloud Manager

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Poland

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Singapore

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Portugal

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager North America (United States)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Romania

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager North America (Canada)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Japan

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Russia Central

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager Europe (United Kingdom)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

India

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Russia Northwest

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager APAC (Japan)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager APAC (India)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Slovakia

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Slovenia

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager APAC (Singapore)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Spain Central

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager Europe (Switzerland)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Spain East

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager Europe (Germany)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Sweden

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager APAC (Australia)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Switzerland

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager Middle East (Qatar)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-UK

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager Europe (France)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Ukraine

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager APAC (Indonesia)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager Middle East (Israel)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Uzbekistan

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Kenya

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager Middle East (Saudi Arabia)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Nigeria

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager Africa (South Africa)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-South Africa Central

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager North America (FedRamp Moderate)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-South Africa West

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Cloud Manager North America (FedRamp High)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Egypt

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Palo Alto Networks Cloud Services EDL Hosting Service

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Palo Alto Networks Cloud Services Content Updates

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Israel

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Content Updates (Dynamic)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Jordan

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EMEA-Kuwait

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Content Updates (Static)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Palo Alto Networks Cloud Services Okyo

Sun 19

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EMEA-Saudi Arabia

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EMEA-Turkey

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Cloudservice

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EMEA-United Arab Emirates

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Okyo site

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Palo Alto Networks Cloud Services Cloud NGFW for AWS

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Americas-Brazil South (Location on-boarded prior to version 1.4)

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N.California(us-west-1)

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Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Americas-Canada East (Location on-boarded prior to version 1.4)

Sun 19

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now

Americas-US Central (Location on-boarded prior to version 1.4)

Sun 19

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N.Virginia(us-east-1)

Sun 19

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Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Ohio(us-east-2)

Sun 19

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Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Americas-US East (Location on-boarded prior to version 1.4)

Sun 19

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Oregon(us-west-2)

Sun 19

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now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Americas-US Northwest (Location on-boarded prior to version 1.4)

Sun 19

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now

Americas-US West (Location on-boarded prior to version 1.4)

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now

Canada(ca-central-1)

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Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Ireland(eu-west-1)

Sun 19

Mon 20

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now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

APAC-Australia Southeast (Location on-boarded prior to version 1.4)

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now

APAC-India West (Location on-boarded prior to version 1.4)

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London(eu-west-2)

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Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Paris(eu-west-3)

Sun 19

Mon 20

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Sat 25

now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

APAC-Japan Central (Location on-boarded prior to version 1.4)

Sun 19

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now

Frankfurt(eu-central-1)

Sun 19

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now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

APAC-Singapore (Location on-boarded prior to version 1.4)

Sun 19

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now

Stockholm(eu-north-1)

Sun 19

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now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

APAC-South Korea (Location on-boarded prior to version 1.4)

Sun 19

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now

EMEA-France North (Location on-boarded prior to version 1.4)

Sun 19

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now

Milan(eu-south-1)

Sun 19

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now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

EMEA-Germany Central (Location on-boarded prior to version 1.4)

Sun 19

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Sat 25

now

Singapore(ap-southeast-1)

Sun 19

Mon 20

Tue 21

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Thu 23

Fri 24

Sat 25

now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

EMEA-Ireland (Location on-boarded prior to version 1.4)

Sun 19

Mon 20

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Sat 25

now

Sydney(ap-southeast-2)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

EMEA-UK (Location on-boarded prior to version 1.4)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Tokyo(ap-northeast-1)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Osaka(ap-northeast-3)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Prisma Access - Autonomous DEM

Sun 19

Mon 20

Tue 21

Wed 22

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Fri 24

Sat 25

now

Bahrain(me-south-1)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Hong Kong(ap-east-1)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Africa(af-south-1)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Sao Paulo(sa-east-1)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Mumbai(ap-south-1)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

Seoul(ap-northeast-2)

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Incident Notification: Cloud NGFW for AWS Resources

Started 20 Oct 2025 18:07:46 (5 days ago), resolved 21 Oct 2025 15:29:29 (5 days ago)

Minor Incident

Resolved

N.California(us-west-1)

N.Virginia(us-east-1)

Ohio(us-east-2)

Oregon(us-west-2)

Canada(ca-central-1)

More...

Date: October 20, 2025

Status: Investigating Cloud NGFW service is impacted due to the ongoing AWS outage in us-east-1 We are working with AWS to resolve these issues. We see the following impact and will provide further update. We are currently investigating an AWS Outage issue impacting the provisioning of new and existing Cloud NGFW for AWS resources.We will provide another update as we have significant new information.

Scope of Impact: Existing Cloud NGFW resources: You may experience traffic drops in existing Cloud NGFW resources, because the AWS auto scaling group service is unable to add additional Security Processing Instances as your traffic increases

New Cloud/Existing/ NGFW resources: You may experience failures when attempting to deploy new Cloud NGFW resources. In the Cloud NGFW console, these affected instances will look stalled in the "creating" status for an extended period.

See all updates

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