Palo Alto Networks Cloud Services Status
Real-time updates of Palo Alto Networks Cloud Services issues and outages
Palo Alto Networks Cloud Services status is Partially Degraded Service
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Active Incidents
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
Started 2 Mar 2026 22:49:05 (2 months ago), still ongoing
Minor Incident
Monitoring
Bahrain (me-south-1)
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services. We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region. Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history Next Update: 5:00PM 3/03/2026 UTC.
Recently Resolved Incidents
AWS us-east-1 outage impacting Cloud NGFW Services
Started 8 May 2026 04:08:43 (2 days ago), resolved 9 May 2026 02:38:53 (15 hours ago)
Minor Incident
Resolved
N.Virginia (us-east-1)
we have identified an issue with AWS affecting the Cloud NGFW which is due to AWS Operational issue - Amazon Elastic Compute Cloud (N. Virginia) Availability Zone (use1-az4) in the US-EAST-1 Region
CSP Health Status: https://health.aws.amazon.com/health/status
AWS team are actively working to restore temperatures to normal levels in the affected Availability Zone (use1-az4) in the US-EAST-1 Region, though progress is slower than originally anticipated. Since our last update we have made incremental progress to restore cooling systems within the affected AZ, which will not be visible to external customers but are required for the restoration of affected services. In the impacted Availability Zone, EC2 Instances, EBS Volumes, and other AWS Services are also experiencing elevated error rates and latencies for some workflows. As part of our recovery effort, we have shifted traffic away from the impacted Availability Zone for most services. We recommend customers utilize one of the other Availability Zones in the US-EAST-1 Region, as existing instances in other AZs remain unaffected by this issue. If immediate recovery is required, we recommend customers restore from EBS Snapshots and/or replace affected resources by launching new replacement resources in one of the unaffected zones. We will provide an update by 10:00 PM PDT, or sooner if we have additional information to share.
Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region
Started 6 May 2026 17:31:24 (3 days ago), resolved 6 May 2026 22:41:13 (3 days ago)
Minor Incident
Resolved
United States - Americas
United States - Americas
United States - Americas
United States - Americas
We are currently investigating this issue.
Palo Alto Networks Cloud Services Outage Survival Guide
A step-by-step guide to help you survive a Palo Alto Networks Cloud Services outage
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Palo Alto Networks Cloud Services Components
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Palo Alto Networks Cloud Services AutoFocus
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Palo Alto Networks Cloud Services Cortex Gateway
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Palo Alto Networks Cloud Services Cortex Cloud
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India
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Japan
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Switzerland
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United Kindom
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United States - Americas
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Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region
Started 6 May 2026 17:31:24 (3 days ago), resolved 6 May 2026 22:41:13 (3 days ago)
Minor Incident
Resolved
United States - Americas
United States - Americas
United States - Americas
United States - Americas
We are currently investigating this issue.
United States - Goverment
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Poland
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Israel
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Palo Alto Networks Cloud Services Cortex XDR
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Switzerland
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United Kingdom
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United States - Americas
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Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region
Started 6 May 2026 17:31:24 (3 days ago), resolved 6 May 2026 22:41:13 (3 days ago)
Minor Incident
Resolved
United States - Americas
United States - Americas
United States - Americas
United States - Americas
We are currently investigating this issue.
United States - Government
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Palo Alto Networks Cloud Services Cortex XSIAM
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Singapore
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Switzerland
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United Kingdom
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United States - Americas
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Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region
Started 6 May 2026 17:31:24 (3 days ago), resolved 6 May 2026 22:41:13 (3 days ago)
Minor Incident
Resolved
United States - Americas
United States - Americas
United States - Americas
United States - Americas
We are currently investigating this issue.
United States - Government
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Palo Alto Networks Cloud Services Cortex XSOAR 6.x
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United States - East
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Australia
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Palo Alto Networks Cloud Services Cortex XSOAR 8.x
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Japan
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Netherlands - Europe
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Singapore
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Switzerland
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United States - Americas
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Cortex XDR/XSIAM/XSOAR8/XPANSE/CLOUD - Degraded performance in the US region
Started 6 May 2026 17:31:24 (3 days ago), resolved 6 May 2026 22:41:13 (3 days ago)
Minor Incident
Resolved
United States - Americas
United States - Americas
United States - Americas
United States - Americas
We are currently investigating this issue.
United States - Government
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Palo Alto Networks Cloud Services Cortex XPANSE 2.x
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Singapore
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Qatar
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FedRAMP Moderate
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FedRAMP High
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Palo Alto Networks Cloud Services Strata Logging Service
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Palo Alto Networks Cloud Services Data Security (SaaS Security API)
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Palo Alto Networks Cloud Services Data Security (SaaS Inline)
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Palo Alto Networks Cloud Services Data Security (SSPM)
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FedRAMP Moderate IL2
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Palo Alto Networks Cloud Services Data Security (Email DLP)
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Email DLP - North America
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Email DLP - Frankfurt
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Email DLP - Singapore
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services DLP
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC (Mumbai) - Prisma SaaS
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC (Singapore) - Prisma SaaS
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC (Tokyo) - Prisma Access
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas (Canada) - Prisma Access
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas (US East) - Prisma Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas (US West) - Prisma SaaS
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA (Frankfurt) - Prisma SaaS
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA (London) - Prisma SaaS
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
DLP (NGFW) APAC
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
DLP (NGFW) EU
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
DLP (NGFW) NAM
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Prisma Access DLP
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services Prisma Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US - app.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US - app2.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US - app3.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US - app4.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US - app.gov.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - Canada - app.ca.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Europe - app.eu.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Europe - app2.eu.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
United Kingdom - UK - app.uk.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
France - FR - app.fr.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
China - app.prismacloud.cn
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Argentina
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Asia Pacific - Singapore - app.sg.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Asia Pacific - India - app.ind.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Bolivia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Brazil Central
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Asia Pacific - Japan - app.jp.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Brazil East
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Asia Pacific - Australia - app.anz.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services Strata Cloud Manager
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Brazil South
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Asia Pacific - Indonesia - app.id.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Prisma Cloud Application Security
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Canada Central
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Prisma Cloud Data Security - Americas
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Canada East
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Canada West
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Prisma Cloud Data Security - European Union
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services Prisma Cloud Compute ( CWP )
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Chile
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US - app.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Colombia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US - app2.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Costa Rica
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US - app3.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Ecuador
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Mexico Central
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US - app4.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US - app.gov.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Mexico West
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - Canada - app.ca.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Panama
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Europe - app.eu.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Paraguay
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Europe - app2.eu.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Peru
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-US Central
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Asia Pacific - Australia - app.anz.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-US East
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Asia Pacific - Singapore - app.sg.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
United Kingdom - UK - app.uk.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-US Northeast
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-US Northwest
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Asia Pacific - Japan - app.jp.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-US South
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
France - FR - app.fr.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-US Southeast
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Asia Pacific - India - app.ind.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-US Southwest
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Asia Pacific - Indonesia - app.id.prismacloud.io
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services Prisma Access
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-US West
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas-Venezuela
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Australia East
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services Prisma Access - Insights
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Australia South
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services Hub
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Australia Southeast
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services Prisma Access Agent Manager
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services Cloud Identity Engine
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Bangladesh
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Cambodia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
United States - Americas
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
United States - Government
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Hong Kong
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-India North
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Netherlands - Europe
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-India South
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
United Kingdom
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Singapore
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-India West
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Canada
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Indonesia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Japan Central
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Japan
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Australia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Japan South
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Malaysia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Germany
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
India
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Myanmar
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-New Zealand
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Switzerland
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Pakistan South
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Spain
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Italy
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Pakistan West
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
France
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Papua New Guinea
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Poland
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Philippines
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Singapore
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
China
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-South Korea
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Taiwan
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Qatar
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Taiwan
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Israel
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Thailand
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC-Vietnam
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Indonesia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Andorra
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Saudi Arabia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Austria
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
South Korea
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Belarus
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
FedRamp Moderate
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
FedRamp High
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Belgium
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
South Africa
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Bulgaria
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services IoT/OT Security
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Croatia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Czech Republic
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Australia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Canada
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Denmark
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Germany
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Finland
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Japan
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-France North
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-France South
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Singapore
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Switzerland
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Germany Central
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Germany North
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
United Kingdom
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Germany South
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
United States
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
United States - Government
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Greece
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
China
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Hungary
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Ireland
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
United States - Fed
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services PAN-DB Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Italy
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US East
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Liechtenstein
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Lithuania
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US Central
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Luxembourg
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Americas - US West
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Moldova
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA - Netherlands
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Monaco
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC - Singapore
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Europe Germany
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Netherlands Central
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
APAC - Tokyo
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Palo Alto Networks Cloud Services WildFire
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
United States - AMERICAS
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Netherlands South
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire Global Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Australia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Norway
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire Europe Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Poland
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Europe United Kingdom
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Singapore
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire Singapore Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Portugal
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Japan
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Romania
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire Japan Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire UK Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
India
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Russia Central
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Russia Northwest
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire U.S. Government Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Slovakia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire Canada Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Slovenia
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire Australia Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire Germany Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Spain Central
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Spain East
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire India Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Sweden
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire Switzerland Cloud
Sat 2
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Mon 4
Tue 5
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now
EMEA-Switzerland
Sat 2
Sun 3
Mon 4
Tue 5
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now
WildFire Poland Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
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now
EMEA-UK
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
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now
WildFire Indonesia Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
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now
WildFire Taiwan Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
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now
EMEA-Ukraine
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire France Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
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now
EMEA-Uzbekistan
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
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now
EMEA-Kenya
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
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now
WildFire Qatar Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Nigeria
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire South Korea Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire Israel Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-South Africa Central
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire Saudi Arabia Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-South Africa West
Sat 2
Sun 3
Mon 4
Tue 5
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Thu 7
Fri 8
now
EMEA-Egypt
Sat 2
Sun 3
Mon 4
Tue 5
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Thu 7
Fri 8
now
WildFire Italy Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
Wildfire Spain Cloud
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
EMEA-Israel
Sat 2
Sun 3
Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
WildFire AWF PubSec Cloud(FRM)
Sat 2
Sun 3
Mon 4
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Thu 7
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now
EMEA-Jordan
Sat 2
Sun 3
Mon 4
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Wed 6
Thu 7
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now
EMEA-Kuwait
Sat 2
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Mon 4
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Thu 7
Fri 8
now
WildFire AWF GovCloud(FRH)
Sat 2
Sun 3
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Thu 7
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now
EMEA-Saudi Arabia
Sat 2
Sun 3
Mon 4
Tue 5
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now
WildFire South Africa Cloud
Sat 2
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Mon 4
Tue 5
Wed 6
Thu 7
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now
WildFire EU Regulated Cloud
Sat 2
Sun 3
Mon 4
Tue 5
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now
EMEA-Turkey
Sat 2
Sun 3
Mon 4
Tue 5
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Thu 7
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now
WildFire GVS Cloud
Sat 2
Sun 3
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Thu 7
Fri 8
now
EMEA-United Arab Emirates
Sat 2
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Thu 7
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now
Americas-Brazil South (Location on-boarded prior to version 1.4)
Sat 2
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Mon 4
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now
WildFire US Native Cloud
Sat 2
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now
WildFire Delhi Cloud
Sat 2
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now
Americas-Canada East (Location on-boarded prior to version 1.4)
Sat 2
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now
Americas-US Central (Location on-boarded prior to version 1.4)
Sat 2
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now
WildFire Brazil Cloud
Sat 2
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Thu 7
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now
Americas-US East (Location on-boarded prior to version 1.4)
Sat 2
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Thu 7
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now
Palo Alto Networks Cloud Services MLAV Cloud
Sat 2
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now
Americas-US Northwest (Location on-boarded prior to version 1.4)
Sat 2
Sun 3
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now
APAC - Taiwan
Sat 2
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now
EMEA - Netherlands
Sat 2
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now
Americas-US West (Location on-boarded prior to version 1.4)
Sat 2
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now
Americas - US West
Sat 2
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now
APAC-Australia Southeast (Location on-boarded prior to version 1.4)
Sat 2
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now
Americas - US Central
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now
APAC-India West (Location on-boarded prior to version 1.4)
Sat 2
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now
Palo Alto Networks Cloud Services Zero Touch Provisioning (ZTP) Service
Sat 2
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now
APAC-Japan Central (Location on-boarded prior to version 1.4)
Sat 2
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now
Palo Alto Networks Cloud Services Strata Cloud Manager
Sat 2
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now
APAC-Singapore (Location on-boarded prior to version 1.4)
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now
Cloud Manager North America (United States)
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now
APAC-South Korea (Location on-boarded prior to version 1.4)
Sat 2
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now
Cloud Manager North America (Canada)
Sat 2
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now
EMEA-France North (Location on-boarded prior to version 1.4)
Sat 2
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now
Cloud Manager Europe (United Kingdom)
Sat 2
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now
EMEA-Germany Central (Location on-boarded prior to version 1.4)
Sat 2
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now
Cloud Manager APAC (Japan)
Sat 2
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now
EMEA-Ireland (Location on-boarded prior to version 1.4)
Sat 2
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now
EMEA-UK (Location on-boarded prior to version 1.4)
Sat 2
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now
Cloud Manager APAC (India)
Sat 2
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now
Prisma Access - Autonomous DEM
Sat 2
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now
Cloud Manager APAC (Singapore)
Sat 2
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now
Cloud Manager Europe (Switzerland)
Sat 2
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now
Cloud Manager Europe (Germany)
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now
Cloud Manager APAC (Australia)
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now
Cloud Manager Middle East (Qatar)
Sat 2
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Mon 4
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now
Cloud Manager Europe (France)
Sat 2
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Mon 4
Tue 5
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now
Cloud Manager APAC (Indonesia)
Sat 2
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now
Cloud Manager Middle East (Israel)
Sat 2
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now
Cloud Manager Middle East (Saudi Arabia)
Sat 2
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now
Cloud Manager Africa (South Africa)
Sat 2
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now
Cloud Manager North America (FedRamp Moderate)
Sat 2
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now
Cloud Manager North America (FedRamp High)
Sat 2
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now
Cloud Discovery
Sat 2
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now
Cloud Deployment
Sat 2
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now
Cloud IP-Tag Collection
Sat 2
Sun 3
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now
Palo Alto Networks Cloud Services EDL Hosting Service
Sat 2
Sun 3
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now
Palo Alto Networks Cloud Services Content Updates
Sat 2
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now
Content Updates (Dynamic)
Sat 2
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now
Content Updates (Static)
Sat 2
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now
Palo Alto Networks Cloud Services Okyo
Sat 2
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now
Cloudservice
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now
Okyo site
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now
Palo Alto Networks Cloud Services Cloud NGFW for AWS
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now
N.Virginia (us-east-1)
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now
AWS us-east-1 outage impacting Cloud NGFW Services
Started 8 May 2026 04:08:43 (2 days ago), resolved 9 May 2026 02:38:53 (15 hours ago)
Minor Incident
Resolved
N.Virginia (us-east-1)
we have identified an issue with AWS affecting the Cloud NGFW which is due to AWS Operational issue - Amazon Elastic Compute Cloud (N. Virginia) Availability Zone (use1-az4) in the US-EAST-1 Region
CSP Health Status: https://health.aws.amazon.com/health/status
AWS team are actively working to restore temperatures to normal levels in the affected Availability Zone (use1-az4) in the US-EAST-1 Region, though progress is slower than originally anticipated. Since our last update we have made incremental progress to restore cooling systems within the affected AZ, which will not be visible to external customers but are required for the restoration of affected services. In the impacted Availability Zone, EC2 Instances, EBS Volumes, and other AWS Services are also experiencing elevated error rates and latencies for some workflows. As part of our recovery effort, we have shifted traffic away from the impacted Availability Zone for most services. We recommend customers utilize one of the other Availability Zones in the US-EAST-1 Region, as existing instances in other AZs remain unaffected by this issue. If immediate recovery is required, we recommend customers restore from EBS Snapshots and/or replace affected resources by launching new replacement resources in one of the unaffected zones. We will provide an update by 10:00 PM PDT, or sooner if we have additional information to share.
Ohio (us-east-2)
Sat 2
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now
N.California (us-west-1)
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now
Oregon (us-west-2)
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now
Cape Town (af-south-1)
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now
Hong Kong (ap-east-1)
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now
Hyderabad (ap-south-2)
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now
Melbourne (ap-southeast-4)
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now
Mumbai (ap-south-1)
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now
Osaka (ap-northeast-3)
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now
Seoul (ap-northeast-2)
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now
Singapore (ap-southeast-1)
Sat 2
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now
Sydney (ap-southeast-2)
Sat 2
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now
Tokyo (ap-northeast-1)
Sat 2
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now
Canada Central (ca-central-1)
Sat 2
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now
Calgary (ca-west-1)
Sat 2
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now
Frankfurt (eu-central-1)
Sat 2
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now
Ireland (eu-west-1)
Sat 2
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now
London (eu-west-2)
Sat 2
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now
Milan (eu-south-1)
Sat 2
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now
Paris (eu-west-3)
Sat 2
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now
Spain (eu-south-2)
Sat 2
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now
Stockholm (eu-north-1)
Sat 2
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now
Bahrain (me-south-1)
Sat 2
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Mon 4
Tue 5
Wed 6
Thu 7
Fri 8
now
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services.
Started 2 Mar 2026 22:49:05 (2 months ago), still ongoing
Minor Incident
Monitoring
Bahrain (me-south-1)
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services. We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region. Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history Next Update: 5:00PM 3/03/2026 UTC.
Sao Paulo(sa-east-1)
Sat 2
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now
Palo Alto Networks Cloud Services Cloud NGFW for Azure
Sat 2
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now
australiaeast
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now
australiasoutheast
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canadacentral
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now
centralus
Sat 2
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now
eastasia
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now
eastus
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now
eastus2
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now
northeurope
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now
uksouth
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now
ukwest
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now
westeurope
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now
westus
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now
westus2
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now
westus3
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now
brazilsouth
Sat 2
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japaneast
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now
northcentralus
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now
southeastasia
Sat 2
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now
canadaeast
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now
centralindia
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now
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now
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now
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Sat 2
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now
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now
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now
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Sat 2
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now
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now
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Sat 2
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now
southafricanorth
Sat 2
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now
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Sat 2
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now
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Sat 2
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uaenorth
Sat 2
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now
westcentralus
Sat 2
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now
Palo Alto Networks Cloud Services AIOps-NGFW
Sat 2
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now
AIOps-NGFW
Sat 2
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now
Palo Alto Networks Cloud Services AI Runtime Security Cloud
Sat 2
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Thu 7
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now
United States - Americas
Sat 2
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Mon 4
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now
Palo Alto Networks Cloud Services Advanced Threat Prevention (ATP)
Sat 2
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Thu 7
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now
US Central - Americas
Sat 2
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now
Germany - EMEA
Sat 2
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now
Singapore - APAC
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United Kingdom
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now
India
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now
France
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now
Japan
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now
Canada
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now
Australia
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now
Switzerland
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now
Israel
Sat 2
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now
Palo Alto Networks Cloud Services AppID Cloud Engine (ACE)
Sat 2
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now
United States - Americas
Sat 2
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now
Germany
Sat 2
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now
Singapore
Sat 2
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Mon 4
Tue 5
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now
United Kingdom
Sat 2
Sun 3
Mon 4
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Thu 7
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now
India
Sat 2
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now
Palo Alto Networks Cloud Services Advanced URL Filtering (AUF)
Sat 2
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now
United States - Americas
Sat 2
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now
Germany
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now
Singapore
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now
United Kingdom
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now
India
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now
France
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now
Australia
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now
Canada
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now
Japan
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now
Switzerland
Sat 2
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Tue 5
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Fri 8
now
Palo Alto Networks Cloud Services Content Package (Applications and Threats Package)
Sat 2
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Fri 8
now
Palo Alto Networks Cloud Services DNS Security
Sat 2
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now
South Africa
Sat 2
Sun 3
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Qatar
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now
France
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now
Japan
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Singapore
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now
Australia
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UK
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now
Germany
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now
Netherlands
Sat 2
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United States - Iowa
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United States - Northern Virginia
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United States - Oregon
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Canada
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Brazil
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United States - California
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Hong Kong
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India
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Israel
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South Korea
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Palo Alto Networks Cloud Services Customer Support Portal
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Palo Alto Networks Cloud Services Threat Vault
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Threat Vault API - Asia
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Threat Vault API - EU
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Threat Vault API - US
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Threat Vault Web Portal
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Palo Alto Networks Cloud Services live.paloaltonetworks.com
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Palo Alto Networks Cloud Services ADNS Resolver
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ADNS Resolver 96.9.97.9
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ADNS Resolver 96.9.96.9
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Palo Alto Networks Cloud Services Host Compliance Service (HCS)
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United States - Americas
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Netherlands - Europe
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Palo Alto Networks Cloud Services Cloud User-ID (CUID)
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Palo Alto Networks Cloud Services Content Package
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United States - Americas
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Netherlands - Europe
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now
Palo Alto Networks Cloud Services File Manager (FileMgr)
Sat 2
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United States - Americas
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Canada
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United Kingdom
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Germany
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now
Netherlands
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Switzerland
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France
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Poland
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Spain
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Italy
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South Korea
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Japan
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Taiwan
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Singapore
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Indonesia
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India
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Australia
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Qatar
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Saudi Arabia
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Israel
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Brazil
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Palo Alto Networks Cloud Services edgeSevice (IoT)
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United States - Americas
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Netherlands - Europe
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Canada
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now
United Kingdom
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now
Japan
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now
Singapore
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now
Switzerland
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now
Australia
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now
Palo Alto Networks Cloud Services Data Security (DSPM)
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DSPM - North America
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DSPM - Europe
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now
Palo Alto Networks Cloud Services Prisma AIRS
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now
AI Runtime Security API
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AI Model Security
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AI Red Teaming
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Palo Alto Networks Cloud Services Device Broker Service
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Netherlands - Europe
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United States - Americas
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now
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