
Palo Alto Networks Cloud Services Status
Real-time updates of Palo Alto Networks Cloud Services issues and outages
Palo Alto Networks Cloud Services status is Minor Service Outage
Palo Alto Networks Cloud Services Data Security (SaaS Security API)
SaaS API - North America
SaaS API - Singapore
SaaS API - Frankfurt
SaaS API - India
SaaS API - Australia
SaaS API - London
Active Incidents
WildFire is currently experiencing an issue in the Global Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: Delay of analysis report availability.
Workaround: N/A
We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."
Recently Resolved Incidents
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
WildFire is currently experiencing an issue in the Wildfire South Korea/Israel/Saudi Arabia/Italy/Spain/South Africa/EU Regulated/Brazil Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
Workaround: N/A
Maintenance Update 26.2.1 ( app2.eu )
We are extending the ongoing PC release window for app2.eu by an additional 90 minutes. We are in the final stages of application validation and are working to complete the maintenance as quickly as possible. We appreciate your patience and understanding.
Palo Alto Networks Cloud Services Outage Survival Guide
Palo Alto Networks Cloud Services Components
Palo Alto Networks Cloud Services AutoFocus
Palo Alto Networks Cloud Services Cortex Gateway
Palo Alto Networks Cloud Services Cortex Cloud
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Switzerland
United Kindom
United States - Americas
United States - Goverment
Poland
Taiwan
Singapore
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XDR
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Singapore
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XSIAM
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XSOAR 6.x
United States - East
United States - West
Canada
Germany
United Kingdom
Australia
Palo Alto Networks Cloud Services Cortex XSOAR 8.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XPANSE 2.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
Poland
Taiwan
Qatar
FedRAMP Moderate
FedRAMP High
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Strata Logging Service
United States - Americas
Netherlands - Europe
United Kingdom
United States - Government Moderate
Australia
Canada
Switzerland
Germany
Spain
France
Indonesia
Israel
India
Italy
Japan
Korea
Poland
Qatar
Saudi Arabia
Singapore
Taiwan
China
South Africa
United States - Government High
Palo Alto Networks Cloud Services Data Security (SaaS Security API)
SaaS API - North America
We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."
SaaS API - Singapore
We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."
SaaS API - Frankfurt
We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."
SaaS API - India
We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."
SaaS API - Australia
We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."
SaaS API - London
We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."
SaaS API - Japan
We've had an outage on the metrics which impacts Data Security > Dashboard > Connector health and Data Security > Application "No. Asset Scanned..."
FedRAMP Moderate IL2
Palo Alto Networks Cloud Services Data Security (SaaS Inline)
FedRAMP Moderate IL2
SaaS Inline - North America
FedRAMP High IL4
SaaS Inline - Singapore
SaaS Inline - Japan
SaaS Inline - Australia
SaaS Inline - London
SaaS Inline - Frankfurt
SaaS Inline - India
Palo Alto Networks Cloud Services Data Security (SSPM)
SSPM - North America
SSPM - Frankfurt
SSPM - Singapore
SSPM - India
SSPM - Australia
SSPM - London
SSPM - Japan
FedRAMP Moderate IL2
FedRAMP High IL4
Palo Alto Networks Cloud Services Data Security (Email DLP)
Email DLP - North America
Email DLP - Frankfurt
Email DLP - Singapore
Palo Alto Networks Cloud Services DLP
APAC (Mumbai) - Prisma SaaS
APAC (Singapore) - Prisma SaaS
APAC (Tokyo) - Prisma Access
Americas (Canada) - Prisma Access
Americas (US East) - Prisma Cloud
Americas (US West) - Prisma SaaS
EMEA (Frankfurt) - Prisma SaaS
EMEA (London) - Prisma SaaS
DLP (NGFW) APAC
DLP (NGFW) EU
DLP (NGFW) NAM
Prisma Access DLP
Palo Alto Networks Cloud Services Prisma Cloud
Americas - US - app.prismacloud.io
Americas - US - app2.prismacloud.io
Americas - US - app3.prismacloud.io
Americas - US - app4.prismacloud.io
Americas - US - app.gov.prismacloud.io
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Europe - app2.eu.prismacloud.io
Maintenance Update 26.2.1 ( app2.eu )
We are extending the ongoing PC release window for app2.eu by an additional 90 minutes. We are in the final stages of application validation and are working to complete the maintenance as quickly as possible. We appreciate your patience and understanding.
United Kingdom - UK - app.uk.prismacloud.io
France - FR - app.fr.prismacloud.io
China - app.prismacloud.cn
Asia Pacific - Singapore - app.sg.prismacloud.io
Americas-Argentina
Americas-Bolivia
Asia Pacific - India - app.ind.prismacloud.io
Americas-Brazil Central
Asia Pacific - Japan - app.jp.prismacloud.io
Americas-Brazil East
Palo Alto Networks Cloud Services Strata Cloud Manager
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Indonesia - app.id.prismacloud.io
Americas-Brazil South
Americas-Canada Central
Prisma Cloud Application Security
Americas-Canada East
Prisma Cloud Data Security - Americas
Prisma Cloud Data Security - European Union
Americas-Canada West
Palo Alto Networks Cloud Services Prisma Cloud Compute ( CWP )
Americas-Chile
Americas - US - app.prismacloud.io
Americas-Colombia
Americas-Costa Rica
Americas - US - app2.prismacloud.io
Americas - US - app3.prismacloud.io
Americas-Ecuador
Americas - US - app4.prismacloud.io
Americas-Mexico Central
Americas-Mexico West
Americas - US - app.gov.prismacloud.io
Americas-Panama
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Americas-Paraguay
Americas-Peru
Europe - app2.eu.prismacloud.io
Americas-US Central
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Singapore - app.sg.prismacloud.io
Americas-US East
United Kingdom - UK - app.uk.prismacloud.io
Americas-US Northeast
Americas-US Northwest
Asia Pacific - Japan - app.jp.prismacloud.io
France - FR - app.fr.prismacloud.io
Americas-US South
Asia Pacific - India - app.ind.prismacloud.io
Americas-US Southeast
Asia Pacific - Indonesia - app.id.prismacloud.io
Americas-US Southwest
Americas-US West
Palo Alto Networks Cloud Services Prisma Access
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
Americas-Venezuela
APAC-Australia East
Palo Alto Networks Cloud Services Prisma Access - Insights
APAC-Australia South
Palo Alto Networks Cloud Services Hub
Palo Alto Networks Cloud Services Prisma Access Agent Manager
APAC-Australia Southeast
APAC-Bangladesh
Palo Alto Networks Cloud Services Cloud Identity Engine
United States - Americas
APAC-Cambodia
APAC-Hong Kong
United States - Government
Netherlands - Europe
APAC-India North
United Kingdom
APAC-India South
APAC-India West
Singapore
Canada
APAC-Indonesia
Japan
APAC-Japan Central
Australia
APAC-Japan South
Germany
APAC-Malaysia
India
APAC-Myanmar
APAC-New Zealand
Switzerland
Spain
APAC-Pakistan South
Italy
APAC-Pakistan West
France
APAC-Papua New Guinea
APAC-Philippines
Poland
APAC-Singapore
China
Taiwan
APAC-South Korea
APAC-Taiwan
Qatar
Israel
APAC-Thailand
Indonesia
APAC-Vietnam
EMEA-Andorra
Saudi Arabia
EMEA-Austria
South Korea
FedRamp Moderate
EMEA-Belarus
EMEA-Belgium
FedRamp High
EMEA-Bulgaria
South Africa
Palo Alto Networks Cloud Services IoT/OT Security
EMEA-Croatia
EMEA-Czech Republic
Australia
Canada
EMEA-Denmark
Germany
EMEA-Finland
EMEA-France North
Japan
EMEA-France South
Singapore
EMEA-Germany Central
Switzerland
United Kingdom
EMEA-Germany North
EMEA-Germany South
United States
EMEA-Greece
United States - Government
China
EMEA-Hungary
EMEA-Ireland
United States - Fed
EMEA-Italy
Palo Alto Networks Cloud Services PAN-DB Cloud
Americas - US East
EMEA-Liechtenstein
EMEA-Lithuania
Americas - US Central
Americas - US West
EMEA-Luxembourg
EMEA - Netherlands
EMEA-Moldova
APAC - Singapore
EMEA-Monaco
Europe Germany
APAC - Tokyo
EMEA-Netherlands Central
United States - AMERICAS
Palo Alto Networks Cloud Services WildFire
EMEA-Netherlands South
WildFire Global Cloud
WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
Workaround: N/A
WildFire is currently experiencing an issue in the Global Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: Delay of analysis report availability.
Workaround: N/A
EMEA-Norway
Australia
EMEA-Poland
WildFire Europe Cloud
WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
Workaround: N/A
Europe United Kingdom
WildFire Singapore Cloud
WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
Workaround: N/A
Singapore
EMEA-Portugal
WildFire Japan Cloud
WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
Workaround: N/A
EMEA-Romania
Japan
WildFire UK Cloud
WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
Workaround: N/A
India
EMEA-Russia Central
WildFire U.S. Government Cloud
EMEA-Russia Northwest
EMEA-Slovakia
WildFire Canada Cloud
WildFire is currently experiencing an issue in the Wildfire Global/EU/Japan/Singapore/UK/Canada Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
Workaround: N/A
WildFire Australia Cloud
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
EMEA-Slovenia
EMEA-Spain Central
WildFire Germany Cloud
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
WildFire India Cloud
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
EMEA-Spain East
WildFire Switzerland Cloud
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
EMEA-Sweden
WildFire Poland Cloud
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
EMEA-Switzerland
WildFire Indonesia Cloud
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
EMEA-UK
WildFire Taiwan Cloud
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
EMEA-Ukraine
WildFire France Cloud
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
EMEA-Uzbekistan
WildFire Qatar Cloud
WildFire is currently experiencing an issue in the Wildfire Australia/Germany/India/Switzerland/Poland/Indonesia/Taiwan/France/Qatar Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Customer Impact: File submission failure.
EMEA-Kenya
WildFire South Korea Cloud
WildFire is currently experiencing an issue in the Wildfire South Korea/Israel/Saudi Arabia/Italy/Spain/South Africa/EU Regulated/Brazil Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
EMEA-Nigeria
EMEA-South Africa Central
WildFire Israel Cloud
WildFire is currently experiencing an issue in the Wildfire South Korea/Israel/Saudi Arabia/Italy/Spain/South Africa/EU Regulated/Brazil Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
WildFire Saudi Arabia Cloud
WildFire is currently experiencing an issue in the Wildfire South Korea/Israel/Saudi Arabia/Italy/Spain/South Africa/EU Regulated/Brazil Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
EMEA-South Africa West
EMEA-Egypt
WildFire Italy Cloud
WildFire is currently experiencing an issue in the Wildfire South Korea/Israel/Saudi Arabia/Italy/Spain/South Africa/EU Regulated/Brazil Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
Wildfire Spain Cloud
WildFire is currently experiencing an issue in the Wildfire South Korea/Israel/Saudi Arabia/Italy/Spain/South Africa/EU Regulated/Brazil Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
EMEA-Israel
EMEA-Jordan
WildFire AWF PubSec Cloud(FRM)
EMEA-Kuwait
WildFire AWF GovCloud(FRH)
EMEA-Saudi Arabia
WildFire South Africa Cloud
WildFire is currently experiencing an issue in the Wildfire South Korea/Israel/Saudi Arabia/Italy/Spain/South Africa/EU Regulated/Brazil Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
EMEA-Turkey
WildFire EU Regulated Cloud
WildFire is currently experiencing an issue in the Wildfire South Korea/Israel/Saudi Arabia/Italy/Spain/South Africa/EU Regulated/Brazil Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.
EMEA-United Arab Emirates
WildFire GVS Cloud
WildFire US Native Cloud
Americas-Brazil South (Location on-boarded prior to version 1.4)
Americas-Canada East (Location on-boarded prior to version 1.4)
WildFire Delhi Cloud
WildFire Brazil Cloud
WildFire is currently experiencing an issue in the Wildfire South Korea/Israel/Saudi Arabia/Italy/Spain/South Africa/EU Regulated/Brazil Cloud. We are actively working on this issue and will provide another update by 22:00 UTC with further details.