
Palo Alto Networks Cloud Services Status
Real-time updates of Palo Alto Networks Cloud Services issues and outages
Palo Alto Networks Cloud Services status is Partially Degraded Service
United States - Americas
DLP (NGFW) NAM
Prisma Access DLP
Americas - US - app3.prismacloud.io
Americas-Argentina
Americas-Bolivia
Americas-Brazil Central
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Active Incidents
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services. We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region. Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history Next Update: 5:00PM 3/03/2026 UTC.
Recently Resolved Incidents
Between 7:40am - 9:20am, Enterprise DLP in the US East region experienced increased latency and error rates for all traffic utilizing the EDM feature. The issue has been resolved and we are continuing to monitor the situation.
We are currently investigating this issue.
We are currently experiencing an issue with degraded performance impacting some MSSP flows. Customers may experience intermittent performance
WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 14:00 with further details.
Customer Impact: Error while getting verdict
Workaround: N/A
Palo Alto Networks Cloud Services Outage Survival Guide
Palo Alto Networks Cloud Services Components
Palo Alto Networks Cloud Services AutoFocus
Palo Alto Networks Cloud Services Cortex Gateway
Palo Alto Networks Cloud Services Cortex Cloud
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Switzerland
United Kindom
United States - Americas
United States - Goverment
Poland
Taiwan
Singapore
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XDR
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Singapore
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XSIAM
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XSOAR 6.x
United States - East
United States - West
Canada
Germany
United Kingdom
Australia
Palo Alto Networks Cloud Services Cortex XSOAR 8.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
We are currently experiencing an issue with degraded performance impacting some MSSP flows. Customers may experience intermittent performance
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XPANSE 2.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
Poland
Taiwan
Qatar
FedRAMP Moderate
FedRAMP High
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Strata Logging Service
United States - Americas
Netherlands - Europe
United Kingdom
United States - Government Moderate
Australia
Canada
Switzerland
Germany
Spain
France
Indonesia
Israel
India
Italy
Japan
Korea
Poland
Qatar
Saudi Arabia
Singapore
Taiwan
China
South Africa
United States - Government High
Palo Alto Networks Cloud Services Data Security (SaaS Security API)
SaaS API - North America
SaaS API - Singapore
SaaS API - Frankfurt
SaaS API - India
SaaS API - Australia
SaaS API - London
SaaS API - Japan
FedRAMP Moderate IL2
Palo Alto Networks Cloud Services Data Security (SaaS Inline)
FedRAMP Moderate IL2
SaaS Inline - North America
FedRAMP High IL4
SaaS Inline - Singapore
SaaS Inline - Japan
SaaS Inline - Australia
SaaS Inline - London
SaaS Inline - Frankfurt
SaaS Inline - India
Palo Alto Networks Cloud Services Data Security (SSPM)
SSPM - North America
SSPM - Frankfurt
SSPM - Singapore
SSPM - India
SSPM - Australia
SSPM - London
SSPM - Japan
FedRAMP Moderate IL2
FedRAMP High IL4
Palo Alto Networks Cloud Services Data Security (Email DLP)
Email DLP - North America
Email DLP - Frankfurt
Email DLP - Singapore
Palo Alto Networks Cloud Services DLP
APAC (Mumbai) - Prisma SaaS
APAC (Singapore) - Prisma SaaS
APAC (Tokyo) - Prisma Access
Americas (Canada) - Prisma Access
Americas (US East) - Prisma Cloud
Americas (US West) - Prisma SaaS
EMEA (Frankfurt) - Prisma SaaS
EMEA (London) - Prisma SaaS
DLP (NGFW) APAC
DLP (NGFW) EU
DLP (NGFW) NAM
Between 7:40am - 9:20am, Enterprise DLP in the US East region experienced increased latency and error rates for all traffic utilizing the EDM feature. The issue has been resolved and we are continuing to monitor the situation.
Prisma Access DLP
Between 7:40am - 9:20am, Enterprise DLP in the US East region experienced increased latency and error rates for all traffic utilizing the EDM feature. The issue has been resolved and we are continuing to monitor the situation.
Palo Alto Networks Cloud Services Hub
Palo Alto Networks Cloud Services Prisma Cloud
Americas - US - app.prismacloud.io
Americas - US - app2.prismacloud.io
Americas - US - app3.prismacloud.io
We are currently investigating this issue.
Americas - US - app4.prismacloud.io
Americas - US - app.gov.prismacloud.io
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Europe - app2.eu.prismacloud.io
United Kingdom - UK - app.uk.prismacloud.io
France - FR - app.fr.prismacloud.io
Americas-Argentina
China - app.prismacloud.cn
Asia Pacific - Singapore - app.sg.prismacloud.io
Americas-Bolivia
Asia Pacific - India - app.ind.prismacloud.io
Americas-Brazil Central
Asia Pacific - Japan - app.jp.prismacloud.io
Americas-Brazil East
Palo Alto Networks Cloud Services Strata Cloud Manager
Americas-Brazil South
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Indonesia - app.id.prismacloud.io
Americas-Canada Central
Prisma Cloud Application Security
Americas-Canada East
Americas-Canada West
Prisma Cloud Data Security - Americas
Prisma Cloud Data Security - European Union
Americas-Chile
Americas-Colombia
Palo Alto Networks Cloud Services Prisma Cloud Compute ( CWP )
Americas-Costa Rica
Americas - US - app.prismacloud.io
Americas-Ecuador
Americas - US - app2.prismacloud.io
Americas-Mexico Central
Americas - US - app3.prismacloud.io
Americas-Mexico West
Americas - US - app4.prismacloud.io
Americas-Panama
Americas - US - app.gov.prismacloud.io
Americas-Paraguay
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Americas-Peru
Americas-US Central
Europe - app2.eu.prismacloud.io
Americas-US East
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Singapore - app.sg.prismacloud.io
Americas-US Northeast
Americas-US Northwest
United Kingdom - UK - app.uk.prismacloud.io
Asia Pacific - Japan - app.jp.prismacloud.io
Americas-US South
France - FR - app.fr.prismacloud.io
Americas-US Southeast
Americas-US Southwest
Asia Pacific - India - app.ind.prismacloud.io
Americas-US West
Asia Pacific - Indonesia - app.id.prismacloud.io
Americas-Venezuela
Palo Alto Networks Cloud Services Prisma Access
APAC-Australia East
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
APAC-Australia South
Palo Alto Networks Cloud Services Prisma Access - Insights
Palo Alto Networks Cloud Services Prisma Access Agent Manager
APAC-Australia Southeast
Palo Alto Networks Cloud Services Cloud Identity Engine
APAC-Bangladesh
APAC-Cambodia
United States - Americas
APAC-Hong Kong
United States - Government
Netherlands - Europe
APAC-India North
APAC-India South
United Kingdom
Singapore
APAC-India West
APAC-Indonesia
Canada
Japan
APAC-Japan Central
Australia
APAC-Japan South
Germany
APAC-Malaysia
India
APAC-Myanmar
APAC-New Zealand
Switzerland
APAC-Pakistan South
Spain
Italy
APAC-Pakistan West
France
APAC-Papua New Guinea
APAC-Philippines
Poland
China
APAC-Singapore
APAC-South Korea
Taiwan
Qatar
APAC-Taiwan
Israel
APAC-Thailand
APAC-Vietnam
Indonesia
EMEA-Andorra
Saudi Arabia
EMEA-Austria
South Korea
FedRamp Moderate
EMEA-Belarus
FedRamp High
EMEA-Belgium
South Africa
EMEA-Bulgaria
Palo Alto Networks Cloud Services IoT/OT Security
EMEA-Croatia
EMEA-Czech Republic
Australia
EMEA-Denmark
Canada
Germany
EMEA-Finland
EMEA-France North
Japan
Singapore
EMEA-France South
Switzerland
EMEA-Germany Central
EMEA-Germany North
United Kingdom
United States
EMEA-Germany South
EMEA-Greece
United States - Government
EMEA-Hungary
China
United States - Fed
EMEA-Ireland
EMEA-Italy
Palo Alto Networks Cloud Services PAN-DB Cloud
EMEA-Liechtenstein
Americas - US East
Americas - US Central
EMEA-Lithuania
EMEA-Luxembourg
Americas - US West
EMEA - Netherlands
EMEA-Moldova
EMEA-Monaco
APAC - Singapore
EMEA-Netherlands Central
Europe Germany
APAC - Tokyo
United States - AMERICAS
Palo Alto Networks Cloud Services WildFire
EMEA-Netherlands South
EMEA-Norway
WildFire Global Cloud
WildFire is currently experiencing an issue in US Cloud. We are actively working on this issue and will provide another update by 14:00 with further details.
Customer Impact: Error while getting verdict
Workaround: N/A
Australia
WildFire Europe Cloud
EMEA-Poland
Europe United Kingdom
WildFire Singapore Cloud
EMEA-Portugal
Singapore
Japan
EMEA-Romania
WildFire Japan Cloud
WildFire UK Cloud
EMEA-Russia Central
India
WildFire U.S. Government Cloud
EMEA-Russia Northwest
WildFire Canada Cloud
EMEA-Slovakia
WildFire Australia Cloud
EMEA-Slovenia
WildFire Germany Cloud
EMEA-Spain Central
WildFire India Cloud
EMEA-Spain East
WildFire Switzerland Cloud
EMEA-Sweden
EMEA-Switzerland
WildFire Poland Cloud
EMEA-UK
WildFire Indonesia Cloud
EMEA-Ukraine
WildFire Taiwan Cloud
WildFire France Cloud
EMEA-Uzbekistan
EMEA-Kenya
WildFire Qatar Cloud
EMEA-Nigeria
WildFire South Korea Cloud
WildFire Israel Cloud
EMEA-South Africa Central
WildFire Saudi Arabia Cloud
EMEA-South Africa West
WildFire Italy Cloud
EMEA-Egypt
Wildfire Spain Cloud
EMEA-Israel
WildFire AWF PubSec Cloud(FRM)
EMEA-Jordan
WildFire AWF GovCloud(FRH)
EMEA-Kuwait
EMEA-Saudi Arabia
WildFire South Africa Cloud
WildFire EU Regulated Cloud
EMEA-Turkey
WildFire GVS Cloud
EMEA-United Arab Emirates
WildFire US Native Cloud
Americas-Brazil South (Location on-boarded prior to version 1.4)
WildFire Delhi Cloud
Americas-Canada East (Location on-boarded prior to version 1.4)
WildFire Brazil Cloud
Americas-US Central (Location on-boarded prior to version 1.4)
Palo Alto Networks Cloud Services MLAV Cloud
Americas-US East (Location on-boarded prior to version 1.4)
Americas-US Northwest (Location on-boarded prior to version 1.4)
APAC - Taiwan
EMEA - Netherlands
Americas-US West (Location on-boarded prior to version 1.4)
Americas - US West
APAC-Australia Southeast (Location on-boarded prior to version 1.4)
Americas - US Central
APAC-India West (Location on-boarded prior to version 1.4)
APAC-Japan Central (Location on-boarded prior to version 1.4)
Palo Alto Networks Cloud Services Zero Touch Provisioning (ZTP) Service
Palo Alto Networks Cloud Services Strata Cloud Manager
APAC-Singapore (Location on-boarded prior to version 1.4)
APAC-South Korea (Location on-boarded prior to version 1.4)
Cloud Manager North America (United States)
EMEA-France North (Location on-boarded prior to version 1.4)
Cloud Manager North America (Canada)
Cloud Manager Europe (United Kingdom)
EMEA-Germany Central (Location on-boarded prior to version 1.4)
Cloud Manager APAC (Japan)
EMEA-Ireland (Location on-boarded prior to version 1.4)
Cloud Manager APAC (India)
EMEA-UK (Location on-boarded prior to version 1.4)
Cloud Manager APAC (Singapore)
Prisma Access - Autonomous DEM
Cloud Manager Europe (Switzerland)
Cloud Manager Europe (Germany)
Cloud Manager APAC (Australia)
Cloud Manager Middle East (Qatar)
Cloud Manager Europe (France)
Cloud Manager APAC (Indonesia)
Cloud Manager Middle East (Israel)
Cloud Manager Middle East (Saudi Arabia)
Cloud Manager Africa (South Africa)
Cloud Manager North America (FedRamp Moderate)
Cloud Manager North America (FedRamp High)
Cloud Discovery
Cloud Deployment
Cloud IP-Tag Collection
Palo Alto Networks Cloud Services EDL Hosting Service
Palo Alto Networks Cloud Services Content Updates
Content Updates (Dynamic)
Content Updates (Static)
Palo Alto Networks Cloud Services Okyo
Cloudservice
Okyo site
Palo Alto Networks Cloud Services Cloud NGFW for AWS
N.Virginia (us-east-1)
Ohio (us-east-2)
N.California (us-west-1)
Oregon (us-west-2)
Cape Town (af-south-1)
Hong Kong (ap-east-1)
Hyderabad (ap-south-2)
Melbourne (ap-southeast-4)
Mumbai (ap-south-1)
Osaka (ap-northeast-3)
Seoul (ap-northeast-2)
Singapore (ap-southeast-1)
Sydney (ap-southeast-2)
Tokyo (ap-northeast-1)
Canada Central (ca-central-1)
Calgary (ca-west-1)
Frankfurt (eu-central-1)
Ireland (eu-west-1)
London (eu-west-2)
Milan (eu-south-1)
Paris (eu-west-3)
Spain (eu-south-2)
Stockholm (eu-north-1)
Bahrain (me-south-1)
AWS Middle East(Bahrain) outage impacting Cloud NGFW Services. We are aware of power outage in AWS Bahrain region. We are evaluating the impact on Cloud NGFW services in this region. Customers may experience failures to deploy new resources in this region. Ongoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Status Page: https://health.aws.amazon.com/health/status?path=service-history Next Update: 5:00PM 3/03/2026 UTC.