
Palo Alto Networks Cloud Services Status
Real-time updates of Palo Alto Networks Cloud Services issues and outages
Palo Alto Networks Cloud Services status is Partial Outage
Palo Alto Networks Cloud Services AutoFocus
SaaS API - North America
SaaS API - Frankfurt
SaaS API - India
SSPM - India
Americas - US - app3.prismacloud.io
Americas-Argentina
Active Incidents
AutoFocus is currently experiencing an issue with infrastructure. We are actively working on resolving this issue and will provide another update. Customer Impact: Customers will not be able to access the AutoFocus application or API Workaround: N/A
The issue has been identified and a fix is being implemented.
We had a outage for zoom connector from 29th Jan to 12th March
SlackStandard connector not working for EU region
A fix has been implemented and we are monitoring the results.
We are currently performing planned maintenance
Recently Resolved Incidents
WildFire is currently experiencing an issue in WildFire Global Cloud. We are actively working on this issue and will provide another update by 18:30 UTC with further details.
Customer Impact: Delay of sample processing and signature availability.
Workaround: N/A
We are currently investigating the issue.
Palo Alto Networks Cloud Services Outage Survival Guide
Palo Alto Networks Cloud Services Components
Palo Alto Networks Cloud Services AutoFocus
AutoFocus is currently experiencing an issue with infrastructure. We are actively working on resolving this issue and will provide another update. Customer Impact: Customers will not be able to access the AutoFocus application or API Workaround: N/A
Palo Alto Networks Cloud Services Cortex Gateway
Palo Alto Networks Cloud Services Cortex XDR
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Singapore
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XSIAM
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XSOAR 6.x
United States - East
United States - West
Canada
Germany
United Kingdom
Australia
Palo Alto Networks Cloud Services Cortex XSOAR 8.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
United States - Government
Poland
Taiwan
Qatar
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Cortex XPANSE 2.x
Australia
Canada
Germany
India
Japan
Netherlands - Europe
Singapore
Switzerland
United Kingdom
United States - Americas
Poland
Taiwan
Qatar
FedRAMP Moderate
FedRAMP High
Israel
France
Saudi Arabia
Indonesia
Spain
Italy
Korea
South Africa
Palo Alto Networks Cloud Services Strata Logging Service
United States - Americas
Netherlands - Europe
United Kingdom
United States - Government
Australia
Canada
Switzerland
Germany
Spain
France
Indonesia
Israel
India
Italy
Japan
Korea
Poland
Qatar
Saudi Arabia
Singapore
Taiwan
China
Palo Alto Networks Cloud Services Data Security (SaaS Security API)
SaaS API - North America
We had a outage for zoom connector from 29th Jan to 12th March
SaaS API - Singapore
SaaS API - Frankfurt
SlackStandard connector not working for EU region
SaaS API - India
A fix has been implemented and we are monitoring the results.
We are currently performing planned maintenance
SaaS API - Australia
SaaS API - London
SaaS API - Japan
FedRAMP Moderate IL2
Palo Alto Networks Cloud Services Data Security (SaaS Inline)
FedRAMP Moderate IL2
SaaS Inline - North America
FedRAMP High IL4
SaaS Inline - Singapore
SaaS Inline - Japan
SaaS Inline - Australia
SaaS Inline - London
SaaS Inline - Frankfurt
SaaS Inline - India
Palo Alto Networks Cloud Services Data Security (SSPM)
SSPM - North America
SSPM - Frankfurt
SSPM - Singapore
SSPM - India
A fix has been implemented and we are monitoring the results.
SSPM - Australia
SSPM - London
SSPM - Japan
FedRAMP Moderate IL2
FedRAMP High IL4
Palo Alto Networks Cloud Services Data Security (Email DLP)
Email DLP - North America
Email DLP - Frankfurt
Email DLP - Singapore
Palo Alto Networks Cloud Services DLP
APAC (Mumbai) - Prisma SaaS
APAC (Singapore) - Prisma SaaS
APAC (Tokyo) - Prisma Access
Americas (Canada) - Prisma Access
Americas (US East) - Prisma Cloud
Americas (US West) - Prisma SaaS
EMEA (Frankfurt) - Prisma SaaS
EMEA (London) - Prisma SaaS
DLP (NGFW) APAC
DLP (NGFW) EU
DLP (NGFW) NAM
Prisma Access DLP
Palo Alto Networks Cloud Services Prisma Cloud
Americas - US - app.prismacloud.io
Americas - US - app2.prismacloud.io
Americas - US - app3.prismacloud.io
The issue has been identified and a fix is being implemented.
Americas - US - app4.prismacloud.io
Americas - US - app.gov.prismacloud.io
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Europe - app2.eu.prismacloud.io
United Kingdom - UK - app.uk.prismacloud.io
France - FR - app.fr.prismacloud.io
China - app.prismacloud.cn
Asia Pacific - Singapore - app.sg.prismacloud.io
Asia Pacific - India - app.ind.prismacloud.io
Asia Pacific - Japan - app.jp.prismacloud.io
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Indonesia - app.id.prismacloud.io
Prisma Cloud Application Security
Prisma Cloud Data Security - Americas
Prisma Cloud Data Security - European Union
Palo Alto Networks Cloud Services Prisma Cloud Compute ( CWP )
Americas - US - app.prismacloud.io
Americas - US - app2.prismacloud.io
Americas - US - app3.prismacloud.io
Americas - US - app4.prismacloud.io
Americas - US - app.gov.prismacloud.io
Americas - Canada - app.ca.prismacloud.io
Europe - app.eu.prismacloud.io
Europe - app2.eu.prismacloud.io
Asia Pacific - Australia - app.anz.prismacloud.io
Asia Pacific - Singapore - app.sg.prismacloud.io
United Kingdom - UK - app.uk.prismacloud.io
Asia Pacific - Japan - app.jp.prismacloud.io
France - FR - app.fr.prismacloud.io
Asia Pacific - India - app.ind.prismacloud.io
Asia Pacific - Indonesia - app.id.prismacloud.io
Palo Alto Networks Cloud Services Prisma Access
Americas-Argentina
Visit Prisma Access Status - https://sase.status.paloaltonetworks.com
Palo Alto Networks Cloud Services Prisma Access - Insights
Americas-Bolivia
Americas-Brazil Central
Palo Alto Networks Cloud Services Hub
Palo Alto Networks Cloud Services Strata Cloud Manager
Americas-Brazil East
Palo Alto Networks Cloud Services Prisma Access Agent Manager
Americas-Brazil South
Palo Alto Networks Cloud Services Cloud Identity Engine
Americas-Canada Central
Americas-Canada East
United States - Americas
Americas-Canada West
United States - Government
Netherlands - Europe
Americas-Chile
United Kingdom
Americas-Colombia
Americas-Costa Rica
Singapore
Americas-Ecuador
Canada
Japan
Americas-Mexico Central
Americas-Mexico West
Australia
Americas-Panama
Germany
Americas-Paraguay
India
Americas-Peru
Switzerland
Americas-US Central
Spain
Italy
Americas-US East
France
Americas-US Northeast
Americas-US Northwest
Poland
China
Americas-US South
Americas-US Southeast
Taiwan
Americas-US Southwest
Qatar
Israel
Americas-US West
Americas-Venezuela
Indonesia
Saudi Arabia
APAC-Australia East
South Korea
APAC-Australia South
Palo Alto Networks Cloud Services IoT/OT Security
APAC-Australia Southeast
Australia
We are currently investigating the issue.
APAC-Bangladesh
Canada
We are currently investigating the issue.
APAC-Cambodia
APAC-Hong Kong
Germany
We are currently investigating the issue.
Japan
We are currently investigating the issue.
APAC-India North
Singapore
We are currently investigating the issue.
APAC-India South
Switzerland
We are currently investigating the issue.
APAC-India West
United Kingdom
We are currently investigating the issue.
APAC-Indonesia
APAC-Japan Central
United States
We are currently investigating the issue.
United States - Government
APAC-Japan South
Palo Alto Networks Cloud Services PAN-DB Cloud
APAC-Malaysia
Americas - US East
APAC-Myanmar
Americas - US Central
APAC-New Zealand
Americas - US West
APAC-Pakistan South
APAC-Pakistan West
EMEA - Netherlands
APAC-Papua New Guinea
APAC - Singapore
APAC - Tokyo
APAC-Philippines
APAC-Singapore
Palo Alto Networks Cloud Services WildFire
WildFire Global Cloud
WildFire is currently experiencing an issue in WildFire Global Cloud. We are actively working on this issue and will provide another update by 18:30 UTC with further details.
Customer Impact: Delay of sample processing and signature availability.
Workaround: N/A