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Active Incidents

Action Required: Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions
Started 5 Nov 2024 01:03:36 (16 days ago), still ongoing
Minor Incident
Investigating
Ivanti Neurons Platform (MLU)
Ivanti Neurons Platform (NVU)
Ivanti Neurons Platform (UKU)
Ivanti Neurons Platform (FRU)
Ivanti Neurons Platform (TTU)
More...

Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions

Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

Affected Products

· Ivanti Neurons Platform  · Ivanti Neurons for Healing · Ivanti Neurons Workspace  · Ivanti Neurons for Spend Intelligence · Ivanti Neurons for Discovery  · Ivanti Neurons for Patch Management · Ivanti Neurons Patch for Intune · Ivanti Neurons for Digital Experience

Required Action to Avoid Service Interruptions

If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.

TLS 1.2 approved Cipher Suites

· TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f) · TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030) · TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9) · TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)

Taking this action will maintain the security and functionality of your Ivanti Neurons products.

For more information about your necessary actions, please review this FAQ.

If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

Recently Resolved Incidents

Ivanti Access Degradation - https://access-eu1.mobileiron.com
Started 19 Nov 2024 16:35:50 (2 days ago), resolved 19 Nov 2024 22:02:18 (1 day ago)
Minor Incident
Resolved
https://access-eu1.mobileiron.com

Ivanti Access customers using https://access-eu1.mobileiron.com may experience issues with the service including primarily access to the admin portal which may be intermittent.

Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

Intermittent problems logging into Ivanti Neurons (NVU) - nvumonitor2.ivanticloud.com/account/login - 1476432
Started 17 Nov 2024 21:01:33 (4 days ago), resolved 19 Nov 2024 09:51:36 (2 days ago)
Incident without Impact
Resolved
Ivanti Neurons Platform (NVU)

We are currently investigating the issue. Refreshing the browser multiple times may allow the session to function.

Ivanti Cloud Outage Survival Guide

A step-by-step guide to help you survive a Ivanti Cloud outage
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    Ivanti Cloud Components

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    Ivanti Cloud Connected Cloud

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    https://ap2migration.mobileiron.com
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    https://de.mobileiron.net/
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    https://eu1migration.mobileiron.com
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    https://m.mobileiron.net/
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    https://na1migration.mobileiron.com
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    https://na2migration.mobileiron.com
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    https://na3migration.mobileiron.com
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    https://sbmigration.mobileiron.com
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    https://ap1migration.mobileiron.com
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    Ivanti Neurons Platform (MLU)
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    Action Required: Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions
    Started 5 Nov 2024 01:03:36 (16 days ago), still ongoing
    Minor Incident
    Investigating
    Ivanti Neurons Platform (MLU)
    Ivanti Neurons Platform (NVU)
    Ivanti Neurons Platform (UKU)
    Ivanti Neurons Platform (FRU)
    Ivanti Neurons Platform (TTU)
    More...

    Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions

    Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    · Ivanti Neurons Platform  · Ivanti Neurons for Healing · Ivanti Neurons Workspace  · Ivanti Neurons for Spend Intelligence · Ivanti Neurons for Discovery  · Ivanti Neurons for Patch Management · Ivanti Neurons Patch for Intune · Ivanti Neurons for Digital Experience

    Required Action to Avoid Service Interruptions

    If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.

    TLS 1.2 approved Cipher Suites

    · TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f) · TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030) · TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9) · TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)

    Taking this action will maintain the security and functionality of your Ivanti Neurons products.

    For more information about your necessary actions, please review this FAQ.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    Ivanti Neurons Platform (NVU)
    Thu 14
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    Intermittent problems logging into Ivanti Neurons (NVU) - nvumonitor2.ivanticloud.com/account/login - 1476432
    Started 17 Nov 2024 21:01:33 (4 days ago), resolved 19 Nov 2024 09:51:36 (2 days ago)
    Incident without Impact
    Resolved
    Ivanti Neurons Platform (NVU)

    We are currently investigating the issue. Refreshing the browser multiple times may allow the session to function.

    Action Required: Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions
    Started 5 Nov 2024 01:03:36 (16 days ago), still ongoing
    Minor Incident
    Investigating
    Ivanti Neurons Platform (MLU)
    Ivanti Neurons Platform (NVU)
    Ivanti Neurons Platform (UKU)
    Ivanti Neurons Platform (FRU)
    Ivanti Neurons Platform (TTU)
    More...

    Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions

    Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    · Ivanti Neurons Platform  · Ivanti Neurons for Healing · Ivanti Neurons Workspace  · Ivanti Neurons for Spend Intelligence · Ivanti Neurons for Discovery  · Ivanti Neurons for Patch Management · Ivanti Neurons Patch for Intune · Ivanti Neurons for Digital Experience

    Required Action to Avoid Service Interruptions

    If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.

    TLS 1.2 approved Cipher Suites

    · TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f) · TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030) · TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9) · TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)

    Taking this action will maintain the security and functionality of your Ivanti Neurons products.

    For more information about your necessary actions, please review this FAQ.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    Ivanti Neurons Platform (UKU)
    Thu 14
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    now
    Action Required: Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions
    Started 5 Nov 2024 01:03:36 (16 days ago), still ongoing
    Minor Incident
    Investigating
    Ivanti Neurons Platform (MLU)
    Ivanti Neurons Platform (NVU)
    Ivanti Neurons Platform (UKU)
    Ivanti Neurons Platform (FRU)
    Ivanti Neurons Platform (TTU)
    More...

    Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions

    Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    · Ivanti Neurons Platform  · Ivanti Neurons for Healing · Ivanti Neurons Workspace  · Ivanti Neurons for Spend Intelligence · Ivanti Neurons for Discovery  · Ivanti Neurons for Patch Management · Ivanti Neurons Patch for Intune · Ivanti Neurons for Digital Experience

    Required Action to Avoid Service Interruptions

    If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.

    TLS 1.2 approved Cipher Suites

    · TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f) · TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030) · TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9) · TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)

    Taking this action will maintain the security and functionality of your Ivanti Neurons products.

    For more information about your necessary actions, please review this FAQ.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    Ivanti Neurons Platform (FRU)
    Thu 14
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    Action Required: Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions
    Started 5 Nov 2024 01:03:36 (16 days ago), still ongoing
    Minor Incident
    Investigating
    Ivanti Neurons Platform (MLU)
    Ivanti Neurons Platform (NVU)
    Ivanti Neurons Platform (UKU)
    Ivanti Neurons Platform (FRU)
    Ivanti Neurons Platform (TTU)
    More...

    Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions

    Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    · Ivanti Neurons Platform  · Ivanti Neurons for Healing · Ivanti Neurons Workspace  · Ivanti Neurons for Spend Intelligence · Ivanti Neurons for Discovery  · Ivanti Neurons for Patch Management · Ivanti Neurons Patch for Intune · Ivanti Neurons for Digital Experience

    Required Action to Avoid Service Interruptions

    If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.

    TLS 1.2 approved Cipher Suites

    · TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f) · TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030) · TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9) · TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)

    Taking this action will maintain the security and functionality of your Ivanti Neurons products.

    For more information about your necessary actions, please review this FAQ.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    Ivanti Neurons Platform (TTU)
    Thu 14
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    Tue 19
    Wed 20
    now
    Action Required: Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions
    Started 5 Nov 2024 01:03:36 (16 days ago), still ongoing
    Minor Incident
    Investigating
    Ivanti Neurons Platform (MLU)
    Ivanti Neurons Platform (NVU)
    Ivanti Neurons Platform (UKU)
    Ivanti Neurons Platform (FRU)
    Ivanti Neurons Platform (TTU)
    More...

    Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions

    Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    · Ivanti Neurons Platform  · Ivanti Neurons for Healing · Ivanti Neurons Workspace  · Ivanti Neurons for Spend Intelligence · Ivanti Neurons for Discovery  · Ivanti Neurons for Patch Management · Ivanti Neurons Patch for Intune · Ivanti Neurons for Digital Experience

    Required Action to Avoid Service Interruptions

    If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.

    TLS 1.2 approved Cipher Suites

    · TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f) · TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030) · TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9) · TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)

    Taking this action will maintain the security and functionality of your Ivanti Neurons products.

    For more information about your necessary actions, please review this FAQ.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    Ivanti Neurons Platform (TKU)
    Thu 14
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    Tue 19
    Wed 20
    now
    Action Required: Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions
    Started 5 Nov 2024 01:03:36 (16 days ago), still ongoing
    Minor Incident
    Investigating
    Ivanti Neurons Platform (MLU)
    Ivanti Neurons Platform (NVU)
    Ivanti Neurons Platform (UKU)
    Ivanti Neurons Platform (FRU)
    Ivanti Neurons Platform (TTU)
    More...

    Important Ivanti Neurons TLS Configuration Update to Avoid Service Interruptions

    Today, we want to inform you of an important action you may need to take before January 2025. This action relates to an update for the TLS 1.2 configuration for Ivanti Neurons environments. The updates are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    · Ivanti Neurons Platform  · Ivanti Neurons for Healing · Ivanti Neurons Workspace  · Ivanti Neurons for Spend Intelligence · Ivanti Neurons for Discovery  · Ivanti Neurons for Patch Management · Ivanti Neurons Patch for Intune · Ivanti Neurons for Digital Experience

    Required Action to Avoid Service Interruptions

    If you are using Ivanti Neurons Agents, verify, no later than January 20, 2025, that the following Cipher Suites are set up in your environment.

    TLS 1.2 approved Cipher Suites

    · TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384 (0xc02c) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA384 (0xc02b) (needed for Windows 10 and Windows Server 2012 support) · TLS_ECDHE_RSA_AES128_GCM_SHA256 (0xc02f) · TLS_ECDHE_RSA_AES256_GCM_SHA384 (0xc030) · TLS_ECDHE_ECDSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca9) · TLS_ECDHE_RSA_WITH_CHACHA20_POLY1305_SHA256 (0xcca8)

    Taking this action will maintain the security and functionality of your Ivanti Neurons products.

    For more information about your necessary actions, please review this FAQ.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    Ivanti Cloud Ivanti Neurons for IT Service Management & IT Asset Management

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    Service Manager / Asset Manager (CZERO)
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    Service Manager / Asset Manager (IAZ)
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    Service Manager / Asset Manager (IRW)
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    Service Manager / Asset Manager (LDZ)
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    Service Manager / Asset Manager (NSZ)
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    Service Manager / Asset Manager (NVF)
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    Service Manager / Asset Manager (NVZ)
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    Service Manager / Asset Manager (NVW)
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    Service Manager / Asset Manager (TTZ)
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    Service Manager / Asset Manager (WAZ)
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    Ivanti Cloud Ivanti Service Desk

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    Service Desk (LDX)
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    Ivanti Cloud Ivanti Access

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    https://access-na1.mobileiron.com
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    https://access-eu1.mobileiron.com
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    now
    Ivanti Access Degradation - https://access-eu1.mobileiron.com
    Started 19 Nov 2024 16:35:50 (2 days ago), resolved 19 Nov 2024 22:02:18 (1 day ago)
    Minor Incident
    Resolved
    https://access-eu1.mobileiron.com

    Ivanti Access customers using https://access-eu1.mobileiron.com may experience issues with the service including primarily access to the admin portal which may be intermittent.

    Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.

    https://access-sandbox.mobileiron.com
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    https://na1.mobileiron.com
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    Ivanti Cloud Ivanti Neurons for Mobile Threat Defense (Management zConsole)

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    AMERICAS - https://americas-console.zimperium.com/
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    AMERICAS
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    Ivanti Cloud Software Downloads

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    https://support.mobileiron.com
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    Ivanti Cloud Support & Community

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    AMERICAS
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    Ivanti Cloud Alternatives

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    Pax8 Service Operations

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    Insights - Historical System Profiles
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    Pulsant Service Threat Intelligence Alert

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    Critical Vulnerability Affecting VMware vCenter Server and VMware Cloud Foundation
    Started 19 Nov 2024 10:06:51 (2 days ago), still ongoing
    Incident without Impact
    Identified
    Threat Intelligence Alert

    Pulsant Cyber Security are aware of Critical Vulnerabilities impacting VMware vCenter Server and VMware Cloud Foundation. These include a heap-overflow vulnerability (CVE-2024-38812) with a CVSSv3 score of 9.8, and a privilege escalation vulnerability (CVE-2024-38813) with a CVSSv3 score of 7.5. Exploitation of these vulnerabilities has been observed in the wild.

    Impacted Products: VMware vCenter Server (versions 7.0, 8.0) VMware Cloud Foundation (versions 4.x, 5.x, 5.1.x) Vulnerability Details: Heap-overflow vulnerability in vCenter Server (CVE-2024-38812):

    Severity: Critical (CVSSv3 9.8) Description: This vulnerability in the DCERPC protocol allows remote code execution when an attacker with network access sends a specially crafted packet to vCenter Server. Resolution: Immediate application of the latest patches from the "Response Documentation" is essential. Privilege escalation vulnerability in vCenter Server (CVE-2024-38813):

    Severity: Important (CVSSv3 7.5) Description: This vulnerability can enable an attacker to escalate privileges to root by sending a specially crafted packet to vCenter Server. Resolution: Application of the latest patches from the "Response Documentation" is required to remediate this issue.

    Response Documentation : https://support.broadcom.com/web/ecx/support-content-notification/-/external/content/SecurityAdvisories/0/24968

    See all
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