Ivanti Cloud Status

Monitoring: Once the RCA for this issue is approved, it will be posted to https://hub.ivanti.com/s/article/NVZ-PRD-Landscape-Incident-Report . You can follow that article on the Innovators hub to be notified when the RCA has been published.

Monitoring: The landscape has stabilized and we are closely monitoring the system. We will send out a notification if this reoccurs. If there is no reoccurrence, we will resolve this incident in 24 hours.

Identified: We have identified the issue and have started executing the remediation steps. System performance will be intermittently impacted while these steps are completed. We anticipate this will be completed in around 30 minutes. We will keep you updated on the progress of these efforts.

Investigating: System performance degradation on NVZ PRD. We are actively investigating this issue and will provide an update once we have more information.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We have identified several contributing factors and are actively implementing corrective actions. We will continue to provide updates as progress is made.

Identified: The issue has been identified and we are working on a fix

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: Ivanti is investigating reports of slowness. Customer's may experience slowness during the log-in process and using the admin portal.

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Monitoring: Continuing to monitor and investigate

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are currently investigating this issue.

Resolved: The previous mitigation actions has resolved this incident.

Monitoring: The performance is back to normal. We are continuing to monitor for next 24 hours as stated earlier.

Monitoring: Currently we are monitoring the landscape for 24 hours.

Monitoring: The fix has been implemented and we are monitoring the landscape for further observations.

Monitoring: The Operations/engineering team has identified the probable cause of the issue and mitigation activities are currently in progress. Some customers may continue to experience intermittent issues while recovery actions are being completed. We are closely monitoring service recovery and will provide the next update within 2 hours.

Investigating: We are currently investigating a critical service issue impacting customer access and/or application functionality. Our engineering and operations teams are actively working to identify the root cause and restore services as quickly as possible. We will continue to provide updates every 30mins-1 hours or sooner as more information becomes available.

Investigating: We are currently investigating this issue.

Resolved: The previous mitigation actions has resolved this incident.

Monitoring: Following our investigation, mitigation actions have been applied to the affected landscape to address the issue. Performance is now stabilising, and we are actively monitoring the environment to ensure continued service stability.

Investigating: Service has largely stabilized in the LDZ PRD landscape. Our teams remain engaged and are actively investigating and monitoring the landscape to ensure continued stability. We will share additional updates as more information becomes available.

Investigating: Service has largely stabilized in the LDZ PRD landscape. Our teams remain engaged and are actively investigating and monitoring the landscape to ensure continued stability. We will share additional updates as more information becomes available.

Investigating: The previously identified performance issue on the LDZ PRD landscape has reoccurred. Our teams are actively investigating and will provide further updates as more information becomes available.

Investigating: We are continuing to investigate the issue and we will provide a further update as soon as more information becomes available. If you begin to experience issues, please contact Support.

Investigating: Performance has improved across the landscape. Our teams remain engaged and are actively working towards resolving the issue.

Investigating: The previously identified performance issue on the LDZ PRD landscape has reoccurred. Our teams are actively investigating and will provide further updates as more information becomes available.

Monitoring: We will continue to monitor the environment closely to ensure stability for LDZ PRD.

Investigating: Services are currently being restored on the LDZ PRD landscape, and customers should begin to see an improvement in performance and connectivity. We will continue to monitor the environment closely and provide further updates as needed.

Investigating: We are currently receiving reports of degraded performance and connection issues on the LDZ PRD landscape. Our teams are actively investigating the issue and will provide further updates as more information becomes available.

Resolved: The previous mitigation actions has resolved this incident.

Monitoring: Following our investigation, mitigation actions have been applied to the affected landscape to address the issue. Performance is now stabilising, and we are actively monitoring the environment to ensure continued service stability.

Investigating: Service has largely stabilized in the FFZ PRD landscape. Our teams remain engaged and are actively investigating and monitoring the landscape to ensure continued stability. We will share additional updates as more information becomes available.

Investigating: Service has largely stabilized in the FFZ PRD landscape. Our teams remain engaged and are actively investigating and monitoring the landscape to ensure continued stability. We will share additional updates as more information becomes available.

Investigating: We are continuing to investigate the issue and we will provide a further update as soon as more information becomes available. If you begin to experience issues, please contact Support.

Investigating: We are continuing to investigate the issue and we will provide a further update as soon as more information becomes available. If you begin to experience issues, please contact Support.

Investigating: Performance has improved across the landscape. Our teams remain engaged and are actively working towards resolving the issue.

Monitoring: We are seeing a recurrence of the issue identified earlier on the FFZ PRD landscape. Customers may experience degraded performance. Our teams are currently investigating and will provide further updates as more information becomes available.

Monitoring: Services are currently being restored on the FFZ PRD landscape, and customers should begin to see an improvement in performance and connectivity. We will continue to monitor the environment closely and provide further updates as needed.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently receiving reports of performance degradation on the FFZ PRD landscape. Our teams are actively investigating the issue and will provide further updates as more information becomes available.