Scaleway Status
Real-time updates of Scaleway issues and outages
Scaleway status is Partially Degraded Service
Scaleway Elements - Products
Scaleway Elements - Products
Billing
Container Registry
Databases
Edge service
Instances
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Active Incidents
Customers may experience issues with Instance Orchestration APIs due to an internal component failure during routine deployments. We are working on restoring the APIs as soon as possible.
Some customers may experience 500 errors when trying to connect to Dedibackup in DC3.
Some customers paying by card may experience a display issue where the invoice shows "unpaid" even though it has been paid.
We apologize for any inconvenience this may cause.
Ranged GetObject requests on SSE-(C/ONE) objects might fail, no impact on user data, a fix has been found and will be deployed shortly.
Recently Resolved Incidents
Since 03/03/26, daily Lifecycle jobs have failed to execute for some buckets.
Status: Root cause identified; fix ready for deployment. Action: Once deployed, jobs will run immediately to clear the backlog.
Edge Services is randomly serving truncated HTTP content on GET requests, when the content is fetched from the origin. This behavior is consecutive to a software upgrade on our stack. A rollback is planned today.
The SMTP communication with TEM is currently disrupted due to a key rotation issue. This may affect the delivery of alert emails.
Webmail is not accessible for hostings on pf-012.whm.fr-par.scw.cloud
Customers may experience a high error rate on the Container Registry API.
Some querier pods are not restarting after Kubernetes upgrade, causing errors when querying Scaleway Logs Datasources. This may impact the ability to view and analyze logs.
We have identified an issue on resource usage ingestion. The monthly ressource usage may be slightly inaccurate due to a delay in 24/02/2026 data processing.
We are currently experiencing a partial outage affecting the Audit Trail API in the fr-par region. This may impact your ability to access or use the Audit Trail service. Customers may see 503 responses on some requests to the audit trail API, but no events are being lost.
We have detected that public switches were down in DC5 Room 1 1 Rack D39. Servers in that rack currently have no network access and are unreachable, RPN network is still reachable.
An incident is currently occurring on the Windows systems :
- Windows 2019 Hyper-V
- Windows 2019 Standard
- Windows 2019 Datacenter
- Windows 2022 Standard
- Windows 2022 Datacenter We are currently investigating this issue.
Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration.
We are attempting to recover data using a spare server.
During a product maintenance, we have noticed an increase of latency and errors. Our team performed a rollback and monitor the situation since then. The instability was seen during approximately two hours (12h20 to 14h UTC).
Scaleway Outage Survival Guide
Scaleway Components
Scaleway Elements - Products
Scaleway Elements - Products
Account
APIs
BMaaS
Apple Silicon
Billing
Some customers paying by card may experience a display issue where the invoice shows "unpaid" even though it has been paid.
We apologize for any inconvenience this may cause.
Scaleway Glacier
Block Storage
Container Registry
Customers may experience a high error rate on the Container Registry API.
Data Warehouse
Databases
During a product maintenance, we have noticed an increase of latency and errors. Our team performed a rollback and monitor the situation since then. The instability was seen during approximately two hours (12h20 to 14h UTC).
Developer Tools
Domains
Elements - Products
Edge service
Edge Services is randomly serving truncated HTTP content on GET requests, when the content is fetched from the origin. This behavior is consecutive to a software upgrade on our stack. A rollback is planned today.
Elastic Metal
Elements Console
Environmental Footprint
Generative API
IAM
Instances
Customers may experience issues with Instance Orchestration APIs due to an internal component failure during routine deployments. We are working on restoring the APIs as soon as possible.
IoT Hub
Jobs
Kubernetes Kapsule
Load Balancer
Managed Inference
Messaging and Queuing
Network
Object Storage
Since 03/03/26, daily Lifecycle jobs have failed to execute for some buckets.
Status: Root cause identified; fix ready for deployment. Action: Once deployed, jobs will run immediately to clear the backlog.
Ranged GetObject requests on SSE-(C/ONE) objects might fail, no impact on user data, a fix has been found and will be deployed shortly.
Observability
We have identified an issue on resource usage ingestion. The monthly ressource usage may be slightly inaccurate due to a delay in 24/02/2026 data processing.
Some querier pods are not restarting after Kubernetes upgrade, causing errors when querying Scaleway Logs Datasources. This may impact the ability to view and analyze logs.
The SMTP communication with TEM is currently disrupted due to a key rotation issue. This may affect the delivery of alert emails.
Private Network
Public Gateway
Secret Manager
We are currently experiencing a partial outage affecting the Audit Trail API in the fr-par region. This may impact your ability to access or use the Audit Trail service. Customers may see 503 responses on some requests to the audit trail API, but no events are being lost.
Serverless Container
Serverless Functions
Serverless-Database
Transactional Email
During a product maintenance, we have noticed an increase of latency and errors. Our team performed a rollback and monitor the situation since then. The instability was seen during approximately two hours (12h20 to 14h UTC).
Web Hosting
Webmail is not accessible for hostings on pf-012.whm.fr-par.scw.cloud
Website
Scaleway Elements - AZ
fr-par-1
fr-par-2
fr-par-3
nl-ams-1
Some querier pods are not restarting after Kubernetes upgrade, causing errors when querying Scaleway Logs Datasources. This may impact the ability to view and analyze logs.
nl-ams-2
Some querier pods are not restarting after Kubernetes upgrade, causing errors when querying Scaleway Logs Datasources. This may impact the ability to view and analyze logs.
nl-ams-3
Some querier pods are not restarting after Kubernetes upgrade, causing errors when querying Scaleway Logs Datasources. This may impact the ability to view and analyze logs.
pl-waw-1
pl-waw-2
pl-waw-3
Scaleway Dedibox - Products
Dedibox
An incident is currently occurring on the Windows systems :
- Windows 2019 Hyper-V
- Windows 2019 Standard
- Windows 2019 Datacenter
- Windows 2022 Standard
- Windows 2022 Datacenter We are currently investigating this issue.
We have detected that public switches were down in DC5 Room 1 1 Rack D39. Servers in that rack currently have no network access and are unreachable, RPN network is still reachable.
Hosting
SAN
Between 23:45 and 01:30 on sunday, 4 disks failed on our SAN Cluster server, compromising the RAID configuration.
We are attempting to recover data using a spare server.
Dedirack
Dedibackup
Some customers may experience 500 errors when trying to connect to Dedibackup in DC3.
Domains
RPN
Dedibox Console
Dedibox VPS
Scaleway Dedibox - Datacenters
DC1
DC2
DC3
DC4
DC5
We have detected that public switches were down in DC5 Room 1 1 Rack D39. Servers in that rack currently have no network access and are unreachable, RPN network is still reachable.
AMS
Scaleway Miscellaneous
Excellence
BookMyName
During a product maintenance, we have noticed an increase of latency and errors. Our team performed a rollback and monitor the situation since then. The instability was seen during approximately two hours (12h20 to 14h UTC).