Scaleway Status
Real-time updates of Scaleway issues and outages
Scaleway status is Partially Degraded Service
Scaleway Elements - Products
Scaleway Elements - Products
Audit Trail
Cockpit
Databases
Instances
Object Storage
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Active Incidents
Some customers cannot access Grafana. We are investigating.
We have identified that the product Public Gateway creation/update in fr-par-1 were stuck in a transient state.
The incident has been mitigated.
Switch s43-c9.rpn.dc3 is down. There is no RPN connection for the servers in DC3, room 4-3, rack C9
Recently Resolved Incidents
August 5: From 2 p.m. to 6:30 p.m. CEST:
Due to complications during scheduled hardware maintenance, some object storage servers were temporarily offline.
During this period, customers may have experienced higher p99 latencies.
Service availability was otherwise maintained.
[05:00] Increase of query load broke store gateways.
We are investigating performance degradation affecting Block Storage in the fr-par region. Our engineering teams are actively working to identify the root cause. We will provide further updates as more information becomes available.
We have detected a switch down in DC2 room 205 rack E1 Servers in that rack currently have no public network access and are unreachable.
Between approximately 15:00 and 15:45 CEST on 3 August, a Web Hosting platofrm pf-014 in fr-par experienced intermittent unavailability, resulting in HTTP errors and slow responses for websites hosted on it. Other servers in the Web Hosting fleet were unaffected. The cause was identified and has been corrected. The server remains under close monitoring.
Some actions cannot be applied on Instances on fr-par-1, resulting in resources stucks in a transient state.
At 15h55, public switch s45-d14.dc3 has rebooted; public network connectivity was affected for 10 minutes for all servers attached to it.
Scaleway Outage Survival Guide
Scaleway Components
Scaleway Elements - Products
Scaleway Elements - Products
Account
APIs
BMaaS
Apple Silicon
Audit Trail
Scaleway Glacier
Billing
Block Storage
Cockpit
[05:00] Increase of query load broke store gateways.
Some customers cannot access Grafana. We are investigating.
Container Registry
Data Warehouse
Databases
We are investigating performance degradation affecting Block Storage in the fr-par region. Our engineering teams are actively working to identify the root cause. We will provide further updates as more information becomes available.
Elements - Products
Developer Tools
Domains
Edge service
Elastic Metal
Elements Console
Environmental Footprint
File Storage
Generative API
IAM
Instances
Some actions cannot be applied on Instances on fr-par-1, resulting in resources stucks in a transient state.
IoT Hub
Jobs
Kafka
Kubernetes Kapsule
Load Balancer
Managed Inference
Messaging and Queuing
Network
Object Storage
August 5: From 2 p.m. to 6:30 p.m. CEST:
Due to complications during scheduled hardware maintenance, some object storage servers were temporarily offline.
During this period, customers may have experienced higher p99 latencies.
Service availability was otherwise maintained.
Observability
Public Gateway
We have identified that the product Public Gateway creation/update in fr-par-1 were stuck in a transient state.
The incident has been mitigated.
Secret Manager
Serverless Container
Serverless Functions
Serverless-Database
Transactional Email
We are investigating performance degradation affecting Block Storage in the fr-par region. Our engineering teams are actively working to identify the root cause. We will provide further updates as more information becomes available.
VPC
Web Hosting
Between approximately 15:00 and 15:45 CEST on 3 August, a Web Hosting platofrm pf-014 in fr-par experienced intermittent unavailability, resulting in HTTP errors and slow responses for websites hosted on it. Other servers in the Web Hosting fleet were unaffected. The cause was identified and has been corrected. The server remains under close monitoring.
Website
Clusters for Apache Spark™
Scaleway Elements - AZ
fr-par-1
Some actions cannot be applied on Instances on fr-par-1, resulting in resources stucks in a transient state.
We are investigating performance degradation affecting Block Storage in the fr-par region. Our engineering teams are actively working to identify the root cause. We will provide further updates as more information becomes available.
fr-par-2
fr-par-3
nl-ams-1
nl-ams-2
nl-ams-3
pl-waw-1
August 5: From 2 p.m. to 6:30 p.m. CEST:
Due to complications during scheduled hardware maintenance, some object storage servers were temporarily offline.
During this period, customers may have experienced higher p99 latencies.
Service availability was otherwise maintained.
pl-waw-2
August 5: From 2 p.m. to 6:30 p.m. CEST:
Due to complications during scheduled hardware maintenance, some object storage servers were temporarily offline.
During this period, customers may have experienced higher p99 latencies.
Service availability was otherwise maintained.
pl-waw-3
August 5: From 2 p.m. to 6:30 p.m. CEST:
Due to complications during scheduled hardware maintenance, some object storage servers were temporarily offline.
During this period, customers may have experienced higher p99 latencies.
Service availability was otherwise maintained.
it-mil-1
Scaleway Dedibox - Products
Dedibox
At 15h55, public switch s45-d14.dc3 has rebooted; public network connectivity was affected for 10 minutes for all servers attached to it.
We have detected a switch down in DC2 room 205 rack E1 Servers in that rack currently have no public network access and are unreachable.
Hosting
SAN
Dedirack
Dedibackup
Domains
RPN
Switch s43-c9.rpn.dc3 is down. There is no RPN connection for the servers in DC3, room 4-3, rack C9
Dedibox Console
Dedibox VPS
Scaleway Dedibox - Datacenters
DC1
DC2
We have detected a switch down in DC2 room 205 rack E1 Servers in that rack currently have no public network access and are unreachable.
DC3
At 15h55, public switch s45-d14.dc3 has rebooted; public network connectivity was affected for 10 minutes for all servers attached to it.
Switch s43-c9.rpn.dc3 is down. There is no RPN connection for the servers in DC3, room 4-3, rack C9