Scaleway status is Partially Degraded Service

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Scaleway Elements - Products

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Scaleway Elements - Products

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Instances
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Elastic Metal
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Object Storage
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Container Registry
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Network
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Active Incidents

[Generative APIs] - Mistral Small 3.2 slowness
Started 20 Oct 2025 07:36:29 (6 days ago), still ongoing
Minor Incident
Monitoring
Generative API

From Oct 18th 1:00PM UTC to Oct 20th 7:00AM UTC, the Mistral small 3.2 model suffered from slowness, leading to requests timing out or being discarded. The incident is now mitigated and the team is closely monitoring the model.

[WEBHOSTING][CPANEL] Deactivation of previous versions of PHP 7.4
Started 7 Oct 2025 14:14:54 (19 days ago), still ongoing
Maintenance
Monitoring
Web Hosting

As part of the evolution of our infrastructure and in order to guarantee security and performance, versions of PHP prior to 7.4 will be deactivated on the cPanel 012 platform on October 13, 2025. As of this update, all websites using a version lower than PHP 7.4 will be automatically switched to PHP 7.4. We invite you to check the compatibility of your applications with this version to ensure they function properly.

Recently Resolved Incidents

[DEDIBOX] - [DC3] - RPN switch unreachable
Started 24 Oct 2025 06:49:36 (2 days ago), resolved 24 Oct 2025 16:28:28 (2 days ago)
Minor Incident
Resolved
DC3
RPN

The RPN switch in DC3 Room 4-3 Rack C12 is unreachable, causing RPN service unavailability on connected devices.

[DC2] - Private switch down in DC2 room 205 rack G6
Started 23 Oct 2025 08:39:36 (3 days ago), resolved 24 Oct 2025 07:59:23 (2 days ago)
Minor Incident
Resolved
DC2
Dedibox

A network switch in our DC2 room 205 rack G6 experienced a brief reboot, potentially affecting Dedibox dedicated servers. The switch is now back online, and we are monitoring the situation to ensure stability.

[Serverless Containers] - [nl-ams] spurious 403 errors
Started 23 Oct 2025 08:56:24 (3 days ago), resolved 23 Oct 2025 12:11:31 (3 days ago)
Minor Incident
Resolved
Serverless Functions and Containers

Since 2025-10-22 08:00:00 UTC, on the nl-ams region, some users may receive 403 errors while calling their custom domains. Some crons and messaging triggers may be delayed or not executed.

[VPC] - VPC unavailability on FR-PAR-1 and FR-PAR-2
Started 22 Oct 2025 15:49:17 (4 days ago), resolved 22 Oct 2025 15:49:17 (4 days ago)
Incident without Impact
Resolved
Instances
fr-par-1
fr-par-2
Private Network

October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.

[DEDIBOX] - [fr-par-2] - Network public switch reboot Room 1 rack A1
Started 22 Oct 2025 07:27:39 (4 days ago), resolved 22 Oct 2025 15:28:13 (4 days ago)
Minor Incident
Resolved
Network

A network switch in our fr-par-2 data center experienced an unexpected reboot, potentially affecting Dedibox dedicated servers connected to it. The switch is now back online, and we are monitoring the situation.

[ELASTICMETAL] - [FR-PAR2] Multiple reboot room 9 rack C30
Started 20 Oct 2025 07:01:14 (6 days ago), resolved 22 Oct 2025 13:49:31 (4 days ago)
Minor Incident
Resolved
fr-par-2
Elastic Metal
Network

A network equipment in fr-par-2 room 9 rack C30 is experiencing multiple reboots, causing intermittent service interruptions for associated Elastic Metal servers.

Object Storage - Increased 403 SignatureDoesNotMatch responses in Paris region
Started 8 Oct 2025 08:50:17 (18 days ago), resolved 22 Oct 2025 09:24:14 (4 days ago)
Major Incident
Resolved
Object Storage
Container Registry
Serverless Functions and Containers
Jobs
Databases
More...

We are currently investigating this issue.

[AMS1] Public switch issue in AMS room 6 rack 6.12.53
Started 21 Oct 2025 13:05:38 (5 days ago), resolved 21 Oct 2025 15:33:21 (5 days ago)
Incident without Impact
Resolved
Dedibox
AMS

We have detected a switch down in AMS room 6 rack 6.12.53. Servers in that rack currently have no public network access and are unreachable.

===================

Started at : 2025/10/21 12:33 UTC Ends at : 2025/10/21 12:35 UTC

[TREM] Emails stuck in sending state
Started 21 Oct 2025 07:26:42 (5 days ago), resolved 21 Oct 2025 12:12:33 (5 days ago)
Minor Incident
Resolved
Transactional Email

Since October 20, some emails are stuck in a sending state. The spool is growing, currently at 25,000 emails. Emails may be sent successfully, but the status is not updating properly. We are investigating the issue.

[REDIS][FR-PAR] REDIS service degradation.
Started 20 Oct 2025 14:29:09 (6 days ago), resolved 20 Oct 2025 17:03:31 (6 days ago)
Minor Incident
Resolved
fr-par-1
fr-par-2
fr-par-3
Databases

Some clusters may experience service instability. We are working to identify the cause and stabilize the service.

[DBaaS][FR-PAR] RDB service degradation.
Started 20 Oct 2025 14:16:34 (6 days ago), resolved 20 Oct 2025 17:03:24 (6 days ago)
Minor Incident
Resolved
fr-par-1
fr-par-2
fr-par-3
Databases

Some clusters may experience service instability. We are working to identify the cause and stabilize the service.

[NETWORK] Partial Outage
Started 20 Oct 2025 15:04:02 (6 days ago), resolved 20 Oct 2025 16:52:32 (6 days ago)
Minor Incident
Resolved
Network

At 15:50 CEST an anomaly has been detected between network devices, dropping some traffic from/to fr-par-1 for about 1 minute. It triggered massive failovers/switchovers of the upper layer products, which might take some time to fully resolve.

The root cause was identified (bug on a network device).

[Cockpit][NL-AMS] High Error Rate
Started 20 Oct 2025 14:21:36 (6 days ago), resolved 20 Oct 2025 14:45:08 (6 days ago)
Minor Incident
Resolved
nl-ams-1
nl-ams-2
nl-ams-3
Observability

We are currently experiencing a high error rate on the Cockpit service in the nl-ams region. This may affect your ability to manage your services through the Cockpit interface.

[Saagie] Warning – Ongoing Docker incident impacting the Saagie platform
Started 20 Oct 2025 08:17:39 (6 days ago), resolved 20 Oct 2025 12:08:33 (6 days ago)
Minor Incident
Resolved
Product-1-ACO
Product-2-BOU
Product-3-BV
Product-4-DN
Product-7-SIPINT

Dear customers,

We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.

As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.

Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.

We thank you for your understanding and patience.

Sincerely, The Saagie Team

[Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
Minor Incident
Resolved
fr-par-1
fr-par-2
fr-par-3
nl-ams-1
nl-ams-2
More...

External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

[Network]- public switch down in DC2, room : 101 101, rack : G37
Started 18 Oct 2025 21:34:55 (7 days ago), resolved 20 Oct 2025 07:54:03 (6 days ago)
Major Incident
Resolved
Dedibox

We are currently investigating this issue.

[Dedibox] - [DC2] - Switch issue on s101-g27-13
Started 18 Oct 2025 11:28:16 (8 days ago), resolved 20 Oct 2025 07:52:49 (6 days ago)
Major Incident
Resolved
Dedibox

A Dedibox dedicated switch is currently down due to a power supply unit failure. This is causing the servers attached to this switch to be unreachable and affecting the services hosted on it.

Scaleway Outage Survival Guide

A step-by-step guide to help you survive a Scaleway outage
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    Scaleway Components

    Sun 19
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    Scaleway Elements - Products

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    Scaleway Elements - Products

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    Instances
    Sun 19
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    [VPC] - VPC unavailability on FR-PAR-1 and FR-PAR-2
    Started 22 Oct 2025 15:49:17 (4 days ago), resolved 22 Oct 2025 15:49:17 (4 days ago)
    Incident without Impact
    Resolved
    Instances
    fr-par-1
    fr-par-2
    Private Network

    October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.

    BMaaS
    Sun 19
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    Sat 25
    now
    Elastic Metal
    Sun 19
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    now
    [ELASTICMETAL] - [FR-PAR2] Multiple reboot room 9 rack C30
    Started 20 Oct 2025 07:01:14 (6 days ago), resolved 22 Oct 2025 13:49:31 (4 days ago)
    Minor Incident
    Resolved
    fr-par-2
    Elastic Metal
    Network

    A network equipment in fr-par-2 room 9 rack C30 is experiencing multiple reboots, causing intermittent service interruptions for associated Elastic Metal servers.

    Apple Silicon
    Sun 19
    Mon 20
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    now
    Object Storage
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
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    Sat 25
    now
    Object Storage - Increased 403 SignatureDoesNotMatch responses in Paris region
    Started 8 Oct 2025 08:50:17 (18 days ago), resolved 22 Oct 2025 09:24:14 (4 days ago)
    Major Incident
    Resolved
    Object Storage
    Container Registry
    Serverless Functions and Containers
    Jobs
    Databases
    More...

    We are currently investigating this issue.

    Scaleway Glacier
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Block Storage
    Sun 19
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    now
    Container Registry
    Sun 19
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    now
    Object Storage - Increased 403 SignatureDoesNotMatch responses in Paris region
    Started 8 Oct 2025 08:50:17 (18 days ago), resolved 22 Oct 2025 09:24:14 (4 days ago)
    Major Incident
    Resolved
    Object Storage
    Container Registry
    Serverless Functions and Containers
    Jobs
    Databases
    More...

    We are currently investigating this issue.

    Network
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [ELASTICMETAL] - [FR-PAR2] Multiple reboot room 9 rack C30
    Started 20 Oct 2025 07:01:14 (6 days ago), resolved 22 Oct 2025 13:49:31 (4 days ago)
    Minor Incident
    Resolved
    fr-par-2
    Elastic Metal
    Network

    A network equipment in fr-par-2 room 9 rack C30 is experiencing multiple reboots, causing intermittent service interruptions for associated Elastic Metal servers.

    [NETWORK] Partial Outage
    Started 20 Oct 2025 15:04:02 (6 days ago), resolved 20 Oct 2025 16:52:32 (6 days ago)
    Minor Incident
    Resolved
    Network

    At 15:50 CEST an anomaly has been detected between network devices, dropping some traffic from/to fr-par-1 for about 1 minute. It triggered massive failovers/switchovers of the upper layer products, which might take some time to fully resolve.

    The root cause was identified (bug on a network device).

    [DEDIBOX] - [fr-par-2] - Network public switch reboot Room 1 rack A1
    Started 22 Oct 2025 07:27:39 (4 days ago), resolved 22 Oct 2025 15:28:13 (4 days ago)
    Minor Incident
    Resolved
    Network

    A network switch in our fr-par-2 data center experienced an unexpected reboot, potentially affecting Dedibox dedicated servers connected to it. The switch is now back online, and we are monitoring the situation.

    Private Network
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [VPC] - VPC unavailability on FR-PAR-1 and FR-PAR-2
    Started 22 Oct 2025 15:49:17 (4 days ago), resolved 22 Oct 2025 15:49:17 (4 days ago)
    Incident without Impact
    Resolved
    Instances
    fr-par-1
    fr-par-2
    Private Network

    October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.

    Public Gateway
    Sun 19
    Mon 20
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    now
    Load Balancer
    Sun 19
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    Elements - Products
    Sun 19
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    Kubernetes Kapsule
    Sun 19
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    Serverless Functions and Containers
    Sun 19
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    now
    Object Storage - Increased 403 SignatureDoesNotMatch responses in Paris region
    Started 8 Oct 2025 08:50:17 (18 days ago), resolved 22 Oct 2025 09:24:14 (4 days ago)
    Major Incident
    Resolved
    Object Storage
    Container Registry
    Serverless Functions and Containers
    Jobs
    Databases
    More...

    We are currently investigating this issue.

    [Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
    Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    nl-ams-1
    nl-ams-2
    More...

    External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

    [Serverless Containers] - [nl-ams] spurious 403 errors
    Started 23 Oct 2025 08:56:24 (3 days ago), resolved 23 Oct 2025 12:11:31 (3 days ago)
    Minor Incident
    Resolved
    Serverless Functions and Containers

    Since 2025-10-22 08:00:00 UTC, on the nl-ams region, some users may receive 403 errors while calling their custom domains. Some crons and messaging triggers may be delayed or not executed.

    Serverless-Database
    Sun 19
    Mon 20
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    Wed 22
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    Sat 25
    now
    Jobs
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    Object Storage - Increased 403 SignatureDoesNotMatch responses in Paris region
    Started 8 Oct 2025 08:50:17 (18 days ago), resolved 22 Oct 2025 09:24:14 (4 days ago)
    Major Incident
    Resolved
    Object Storage
    Container Registry
    Serverless Functions and Containers
    Jobs
    Databases
    More...

    We are currently investigating this issue.

    [Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
    Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    nl-ams-1
    nl-ams-2
    More...

    External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

    Databases
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [REDIS][FR-PAR] REDIS service degradation.
    Started 20 Oct 2025 14:29:09 (6 days ago), resolved 20 Oct 2025 17:03:31 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    Databases

    Some clusters may experience service instability. We are working to identify the cause and stabilize the service.

    [DBaaS][FR-PAR] RDB service degradation.
    Started 20 Oct 2025 14:16:34 (6 days ago), resolved 20 Oct 2025 17:03:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    Databases

    Some clusters may experience service instability. We are working to identify the cause and stabilize the service.

    Object Storage - Increased 403 SignatureDoesNotMatch responses in Paris region
    Started 8 Oct 2025 08:50:17 (18 days ago), resolved 22 Oct 2025 09:24:14 (4 days ago)
    Major Incident
    Resolved
    Object Storage
    Container Registry
    Serverless Functions and Containers
    Jobs
    Databases
    More...

    We are currently investigating this issue.

    Messaging and Queuing
    Sun 19
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    Wed 22
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    Fri 24
    Sat 25
    now
    Domains
    Sun 19
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    now
    IoT Hub
    Sun 19
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    now
    Web Hosting
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [WEBHOSTING][CPANEL] Deactivation of previous versions of PHP 7.4
    Started 7 Oct 2025 14:14:54 (19 days ago), still ongoing
    Maintenance
    Monitoring
    Web Hosting

    As part of the evolution of our infrastructure and in order to guarantee security and performance, versions of PHP prior to 7.4 will be deactivated on the cPanel 012 platform on October 13, 2025. As of this update, all websites using a version lower than PHP 7.4 will be automatically switched to PHP 7.4. We invite you to check the compatibility of your applications with this version to ensure they function properly.

    Transactional Email
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [TREM] Emails stuck in sending state
    Started 21 Oct 2025 07:26:42 (5 days ago), resolved 21 Oct 2025 12:12:33 (5 days ago)
    Minor Incident
    Resolved
    Transactional Email

    Since October 20, some emails are stuck in a sending state. The spool is growing, currently at 25,000 emails. Emails may be sent successfully, but the status is not updating properly. We are investigating the issue.

    IAM
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Observability
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Cockpit][NL-AMS] High Error Rate
    Started 20 Oct 2025 14:21:36 (6 days ago), resolved 20 Oct 2025 14:45:08 (6 days ago)
    Minor Incident
    Resolved
    nl-ams-1
    nl-ams-2
    nl-ams-3
    Observability

    We are currently experiencing a high error rate on the Cockpit service in the nl-ams region. This may affect your ability to manage your services through the Cockpit interface.

    Secret Manager
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Object Storage - Increased 403 SignatureDoesNotMatch responses in Paris region
    Started 8 Oct 2025 08:50:17 (18 days ago), resolved 22 Oct 2025 09:24:14 (4 days ago)
    Major Incident
    Resolved
    Object Storage
    Container Registry
    Serverless Functions and Containers
    Jobs
    Databases
    More...

    We are currently investigating this issue.

    Environmental Footprint
    Sun 19
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    now
    Developer Tools
    Sun 19
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    now
    Account API
    Sun 19
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    now
    Billing API
    Sun 19
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    now
    Edge service
    Sun 19
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    now
    Elements Console
    Sun 19
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    now
    Website
    Sun 19
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    Wed 22
    Thu 23
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    Sat 25
    now
    Generative API
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Generative APIs] - Mistral Small 3.2 slowness
    Started 20 Oct 2025 07:36:29 (6 days ago), still ongoing
    Minor Incident
    Monitoring
    Generative API

    From Oct 18th 1:00PM UTC to Oct 20th 7:00AM UTC, the Mistral small 3.2 model suffered from slowness, leading to requests timing out or being discarded. The incident is now mitigated and the team is closely monitoring the model.

    Managed Inference
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Scaleway Elements - AZ

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    fr-par-1
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [REDIS][FR-PAR] REDIS service degradation.
    Started 20 Oct 2025 14:29:09 (6 days ago), resolved 20 Oct 2025 17:03:31 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    Databases

    Some clusters may experience service instability. We are working to identify the cause and stabilize the service.

    [DBaaS][FR-PAR] RDB service degradation.
    Started 20 Oct 2025 14:16:34 (6 days ago), resolved 20 Oct 2025 17:03:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    Databases

    Some clusters may experience service instability. We are working to identify the cause and stabilize the service.

    [Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
    Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    nl-ams-1
    nl-ams-2
    More...

    External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

    [VPC] - VPC unavailability on FR-PAR-1 and FR-PAR-2
    Started 22 Oct 2025 15:49:17 (4 days ago), resolved 22 Oct 2025 15:49:17 (4 days ago)
    Incident without Impact
    Resolved
    Instances
    fr-par-1
    fr-par-2
    Private Network

    October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.

    fr-par-2
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [REDIS][FR-PAR] REDIS service degradation.
    Started 20 Oct 2025 14:29:09 (6 days ago), resolved 20 Oct 2025 17:03:31 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    Databases

    Some clusters may experience service instability. We are working to identify the cause and stabilize the service.

    [DBaaS][FR-PAR] RDB service degradation.
    Started 20 Oct 2025 14:16:34 (6 days ago), resolved 20 Oct 2025 17:03:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    Databases

    Some clusters may experience service instability. We are working to identify the cause and stabilize the service.

    [ELASTICMETAL] - [FR-PAR2] Multiple reboot room 9 rack C30
    Started 20 Oct 2025 07:01:14 (6 days ago), resolved 22 Oct 2025 13:49:31 (4 days ago)
    Minor Incident
    Resolved
    fr-par-2
    Elastic Metal
    Network

    A network equipment in fr-par-2 room 9 rack C30 is experiencing multiple reboots, causing intermittent service interruptions for associated Elastic Metal servers.

    [Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
    Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    nl-ams-1
    nl-ams-2
    More...

    External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

    [VPC] - VPC unavailability on FR-PAR-1 and FR-PAR-2
    Started 22 Oct 2025 15:49:17 (4 days ago), resolved 22 Oct 2025 15:49:17 (4 days ago)
    Incident without Impact
    Resolved
    Instances
    fr-par-1
    fr-par-2
    Private Network

    October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.

    fr-par-3
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    [REDIS][FR-PAR] REDIS service degradation.
    Started 20 Oct 2025 14:29:09 (6 days ago), resolved 20 Oct 2025 17:03:31 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    Databases

    Some clusters may experience service instability. We are working to identify the cause and stabilize the service.

    [DBaaS][FR-PAR] RDB service degradation.
    Started 20 Oct 2025 14:16:34 (6 days ago), resolved 20 Oct 2025 17:03:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    Databases

    Some clusters may experience service instability. We are working to identify the cause and stabilize the service.

    [Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
    Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    nl-ams-1
    nl-ams-2
    More...

    External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

    nl-ams-1
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
    Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    nl-ams-1
    nl-ams-2
    More...

    External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

    [Cockpit][NL-AMS] High Error Rate
    Started 20 Oct 2025 14:21:36 (6 days ago), resolved 20 Oct 2025 14:45:08 (6 days ago)
    Minor Incident
    Resolved
    nl-ams-1
    nl-ams-2
    nl-ams-3
    Observability

    We are currently experiencing a high error rate on the Cockpit service in the nl-ams region. This may affect your ability to manage your services through the Cockpit interface.

    nl-ams-2
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
    Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    nl-ams-1
    nl-ams-2
    More...

    External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

    [Cockpit][NL-AMS] High Error Rate
    Started 20 Oct 2025 14:21:36 (6 days ago), resolved 20 Oct 2025 14:45:08 (6 days ago)
    Minor Incident
    Resolved
    nl-ams-1
    nl-ams-2
    nl-ams-3
    Observability

    We are currently experiencing a high error rate on the Cockpit service in the nl-ams region. This may affect your ability to manage your services through the Cockpit interface.

    nl-ams-3
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
    Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    nl-ams-1
    nl-ams-2
    More...

    External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

    [Cockpit][NL-AMS] High Error Rate
    Started 20 Oct 2025 14:21:36 (6 days ago), resolved 20 Oct 2025 14:45:08 (6 days ago)
    Minor Incident
    Resolved
    nl-ams-1
    nl-ams-2
    nl-ams-3
    Observability

    We are currently experiencing a high error rate on the Cockpit service in the nl-ams region. This may affect your ability to manage your services through the Cockpit interface.

    pl-waw-1
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
    Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    nl-ams-1
    nl-ams-2
    More...

    External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

    pl-waw-2
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
    Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    nl-ams-1
    nl-ams-2
    More...

    External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

    pl-waw-3
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
    Started 20 Oct 2025 08:33:43 (6 days ago), resolved 20 Oct 2025 11:23:24 (6 days ago)
    Minor Incident
    Resolved
    fr-par-1
    fr-par-2
    fr-par-3
    nl-ams-1
    nl-ams-2
    More...

    External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.

    Scaleway Dedibox - Products

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Dedibox
    Sun 19
    Mon 20
    Tue 21
    Wed 22
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    Fri 24
    Sat 25
    now
    [AMS1] Public switch issue in AMS room 6 rack 6.12.53
    Started 21 Oct 2025 13:05:38 (5 days ago), resolved 21 Oct 2025 15:33:21 (5 days ago)
    Incident without Impact
    Resolved
    Dedibox
    AMS

    We have detected a switch down in AMS room 6 rack 6.12.53. Servers in that rack currently have no public network access and are unreachable.

    ===================

    Started at : 2025/10/21 12:33 UTC Ends at : 2025/10/21 12:35 UTC

    [Dedibox] - [DC2] - Switch issue on s101-g27-13
    Started 18 Oct 2025 11:28:16 (8 days ago), resolved 20 Oct 2025 07:52:49 (6 days ago)
    Major Incident
    Resolved
    Dedibox

    A Dedibox dedicated switch is currently down due to a power supply unit failure. This is causing the servers attached to this switch to be unreachable and affecting the services hosted on it.

    [Network]- public switch down in DC2, room : 101 101, rack : G37
    Started 18 Oct 2025 21:34:55 (7 days ago), resolved 20 Oct 2025 07:54:03 (6 days ago)
    Major Incident
    Resolved
    Dedibox

    We are currently investigating this issue.

    [DC2] - Private switch down in DC2 room 205 rack G6
    Started 23 Oct 2025 08:39:36 (3 days ago), resolved 24 Oct 2025 07:59:23 (2 days ago)
    Minor Incident
    Resolved
    DC2
    Dedibox

    A network switch in our DC2 room 205 rack G6 experienced a brief reboot, potentially affecting Dedibox dedicated servers. The switch is now back online, and we are monitoring the situation to ensure stability.

    Hosting
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    SAN
    Sun 19
    Mon 20
    Tue 21
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    Fri 24
    Sat 25
    now
    Dedirack
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Dedibackup
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Domains
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    RPN
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [DEDIBOX] - [DC3] - RPN switch unreachable
    Started 24 Oct 2025 06:49:36 (2 days ago), resolved 24 Oct 2025 16:28:28 (2 days ago)
    Minor Incident
    Resolved
    DC3
    RPN

    The RPN switch in DC3 Room 4-3 Rack C12 is unreachable, causing RPN service unavailability on connected devices.

    Dedibox Console
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Dedibox VPS
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Scaleway Dedibox - Datacenters

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    DC2
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [DC2] - Private switch down in DC2 room 205 rack G6
    Started 23 Oct 2025 08:39:36 (3 days ago), resolved 24 Oct 2025 07:59:23 (2 days ago)
    Minor Incident
    Resolved
    DC2
    Dedibox

    A network switch in our DC2 room 205 rack G6 experienced a brief reboot, potentially affecting Dedibox dedicated servers. The switch is now back online, and we are monitoring the situation to ensure stability.

    DC3
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [DEDIBOX] - [DC3] - RPN switch unreachable
    Started 24 Oct 2025 06:49:36 (2 days ago), resolved 24 Oct 2025 16:28:28 (2 days ago)
    Minor Incident
    Resolved
    DC3
    RPN

    The RPN switch in DC3 Room 4-3 Rack C12 is unreachable, causing RPN service unavailability on connected devices.

    DC5
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    AMS
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [AMS1] Public switch issue in AMS room 6 rack 6.12.53
    Started 21 Oct 2025 13:05:38 (5 days ago), resolved 21 Oct 2025 15:33:21 (5 days ago)
    Incident without Impact
    Resolved
    Dedibox
    AMS

    We have detected a switch down in AMS room 6 rack 6.12.53. Servers in that rack currently have no public network access and are unreachable.

    ===================

    Started at : 2025/10/21 12:33 UTC Ends at : 2025/10/21 12:35 UTC

    Scaleway Miscellaneous

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Excellence
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    BookMyName
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now

    Scaleway Saagie - Products

    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Product-1-ACO
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Saagie] Warning – Ongoing Docker incident impacting the Saagie platform
    Started 20 Oct 2025 08:17:39 (6 days ago), resolved 20 Oct 2025 12:08:33 (6 days ago)
    Minor Incident
    Resolved
    Product-1-ACO
    Product-2-BOU
    Product-3-BV
    Product-4-DN
    Product-7-SIPINT

    Dear customers,

    We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.

    As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.

    Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.

    We thank you for your understanding and patience.

    Sincerely, The Saagie Team

    Product-2-BOU
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Saagie] Warning – Ongoing Docker incident impacting the Saagie platform
    Started 20 Oct 2025 08:17:39 (6 days ago), resolved 20 Oct 2025 12:08:33 (6 days ago)
    Minor Incident
    Resolved
    Product-1-ACO
    Product-2-BOU
    Product-3-BV
    Product-4-DN
    Product-7-SIPINT

    Dear customers,

    We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.

    As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.

    Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.

    We thank you for your understanding and patience.

    Sincerely, The Saagie Team

    Product-3-BV
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Saagie] Warning – Ongoing Docker incident impacting the Saagie platform
    Started 20 Oct 2025 08:17:39 (6 days ago), resolved 20 Oct 2025 12:08:33 (6 days ago)
    Minor Incident
    Resolved
    Product-1-ACO
    Product-2-BOU
    Product-3-BV
    Product-4-DN
    Product-7-SIPINT

    Dear customers,

    We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.

    As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.

    Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.

    We thank you for your understanding and patience.

    Sincerely, The Saagie Team

    Product-4-DN
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Saagie] Warning – Ongoing Docker incident impacting the Saagie platform
    Started 20 Oct 2025 08:17:39 (6 days ago), resolved 20 Oct 2025 12:08:33 (6 days ago)
    Minor Incident
    Resolved
    Product-1-ACO
    Product-2-BOU
    Product-3-BV
    Product-4-DN
    Product-7-SIPINT

    Dear customers,

    We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.

    As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.

    Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.

    We thank you for your understanding and patience.

    Sincerely, The Saagie Team

    Product-5-MAT
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Product-6-SIPDEV
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Product-7-SIPINT
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    [Saagie] Warning – Ongoing Docker incident impacting the Saagie platform
    Started 20 Oct 2025 08:17:39 (6 days ago), resolved 20 Oct 2025 12:08:33 (6 days ago)
    Minor Incident
    Resolved
    Product-1-ACO
    Product-2-BOU
    Product-3-BV
    Product-4-DN
    Product-7-SIPINT

    Dear customers,

    We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.

    As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.

    Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.

    We thank you for your understanding and patience.

    Sincerely, The Saagie Team