
Scaleway Status
Real-time updates of Scaleway issues and outages
Scaleway status is Partially Degraded Service
Scaleway Elements - Products
Scaleway Elements - Products
Instances
Elastic Metal
Private Network
Kubernetes Kapsule
Serverless Functions and Containers
Active Incidents
The RPN switch in rack S1/D14 experienced a crash and reboot, causing a 5-minute unavailability of the RPN service in this rack. The service should be unavailable during the replacement.
We are currently experiencing a disruption in the ingestion of logs for custom data sources in the NL-AMS region. This issue affects the availability of log data for affected services.
Customers may experience issues when attempting to install Elastic Metal and Dedibox. An error occurs during the download of the preseed file, preventing the installation from completing.
Following the implementation of new email security measures, it is no longer possible to send messages via SMTP using a sender address that is different from the one used for authentication.
This change is intended to enhance security and improve the deliverability of your emails by preventing identity theft.
If you encounter a 550 ‘Authenticated sender mismatch’ error, please check that the email address configured as the sender in your email client matches the one used to connect to the SMTP server.
We have noticed a degradation in the performance of the product link to VPC, at 13:58 CET, A fix has been made.
We are currently monitoring the situation.
Our service is currently experiencing disruption due to blacklisting by Microsoft. We are actively working with Microsoft to resolve this issue as soon as possible.
Recently Resolved Incidents
Some servers have lost their public connectivity.
Llama 3.3 70b Instruct model is experiencing slowness, resulting in 504 timeout errors for most requests. We are actively investigating the root cause.
Llama 3.3 70b Instruct model is experiencing slowness, resulting in 504 timeout errors for most requests. We are actively investigating the root cause.
We have detected a switch down in DC5 Room 1 Rack D14. Servers in that rack currently have no private network access and are unreachable. 04/12/2025 02H40 UTC Issue has been forwarded to our team for resolution.
A network switch in one of our data centers is currently experiencing connectivity issues, affecting public and private network connectivity for a portion of the rack. We are investigating the cause and will provide updates as soon as possible. Datacenter: DC2, Room: 101 101, Rack: G28, Block: G
An investigation has revealed that PLAY2 instances were not included in the compute savings plan scope for November. This issue is currently being looked into.
Every attempt to create a Redis HA / Cluster instance fails.
We are currently experiencing issues launching actions on Instances in the pl-waw-1 region. This may result in actions not being launched and 500 errors on the API.
Network connectivity issues are currently affecting Elastic Metal and Dedibox services in the fr-par-2 region, in room 7 rack A69. We are currently investigating this issue.
A switch in nl-ams-1 is down, causing a loss of public connectivity for part of a rack. Dedibox dedicated servers in this rack may experience connectivity issues.
We are currently experiencing issues with launching tasks in the Instance Orchestration service in the pl-waw-1 region. This may result in actions not being launched and 500 errors on the API.
We experienced 503 errors and connection interruptions with Serverless Containers/Functions in the PL-WAW region from 10:17:40 UTC to 10:18:22 UTC. This was caused by an internal maintenance issue on our side. The issue has been identified and resolved.
A network switch in our fr-par-1 region experienced an unexpected reboot, causing a temporary loss of public connectivity for Dedibox dedicated servers in the affected rack. The issue has been resolved, and we are monitoring the situation to prevent any recurrence.
The switch h6-6b46.rpn.ams1 crashed and rebooted, causing RPN in this rack to be unavailable for 5 minutes.
Scaleway Outage Survival Guide
Scaleway Components
Scaleway Elements - Products
Scaleway Elements - Products
Instances
We have noticed a degradation in the performance of the product link to VPC, at 13:58 CET, A fix has been made.
We are currently monitoring the situation.
We are currently experiencing issues launching actions on Instances in the pl-waw-1 region. This may result in actions not being launched and 500 errors on the API.
Elastic Metal
Network connectivity issues are currently affecting Elastic Metal and Dedibox services in the fr-par-2 region, in room 7 rack A69. We are currently investigating this issue.
Customers may experience issues when attempting to install Elastic Metal and Dedibox. An error occurs during the download of the preseed file, preventing the installation from completing.
BMaaS
Apple Silicon
Object Storage
Scaleway Glacier
Block Storage
Container Registry
Network
Private Network
We have noticed a degradation in the performance of the product link to VPC, at 13:58 CET, A fix has been made.
We are currently monitoring the situation.
Public Gateway
Elements - Products
Load Balancer
Kubernetes Kapsule
We have noticed a degradation in the performance of the product link to VPC, at 13:58 CET, A fix has been made.
We are currently monitoring the situation.
Serverless Functions and Containers
We experienced 503 errors and connection interruptions with Serverless Containers/Functions in the PL-WAW region from 10:17:40 UTC to 10:18:22 UTC. This was caused by an internal maintenance issue on our side. The issue has been identified and resolved.
We are currently experiencing a disruption in the ingestion of logs for custom data sources in the NL-AMS region. This issue affects the availability of log data for affected services.
Serverless-Database
Jobs
We are currently experiencing a disruption in the ingestion of logs for custom data sources in the NL-AMS region. This issue affects the availability of log data for affected services.
Databases
We have noticed a degradation in the performance of the product link to VPC, at 13:58 CET, A fix has been made.
We are currently monitoring the situation.
Every attempt to create a Redis HA / Cluster instance fails.
Messaging and Queuing
Domains
IoT Hub
Web Hosting
Transactional Email
IAM
Observability
We are currently experiencing a disruption in the ingestion of logs for custom data sources in the NL-AMS region. This issue affects the availability of log data for affected services.
Secret Manager
Environmental Footprint
Developer Tools
Account API
Billing API
An investigation has revealed that PLAY2 instances were not included in the compute savings plan scope for November. This issue is currently being looked into.
Edge service
Elements Console
Website
Generative API
Llama 3.3 70b Instruct model is experiencing slowness, resulting in 504 timeout errors for most requests. We are actively investigating the root cause.
Llama 3.3 70b Instruct model is experiencing slowness, resulting in 504 timeout errors for most requests. We are actively investigating the root cause.
Managed Inference
Scaleway Elements - AZ
fr-par-1
We have noticed a degradation in the performance of the product link to VPC, at 13:58 CET, A fix has been made.
We are currently monitoring the situation.
fr-par-2
We have noticed a degradation in the performance of the product link to VPC, at 13:58 CET, A fix has been made.
We are currently monitoring the situation.
fr-par-3
nl-ams-1
We are currently experiencing a disruption in the ingestion of logs for custom data sources in the NL-AMS region. This issue affects the availability of log data for affected services.
nl-ams-2
We are currently experiencing a disruption in the ingestion of logs for custom data sources in the NL-AMS region. This issue affects the availability of log data for affected services.
nl-ams-3
We are currently experiencing a disruption in the ingestion of logs for custom data sources in the NL-AMS region. This issue affects the availability of log data for affected services.
pl-waw-1
We experienced 503 errors and connection interruptions with Serverless Containers/Functions in the PL-WAW region from 10:17:40 UTC to 10:18:22 UTC. This was caused by an internal maintenance issue on our side. The issue has been identified and resolved.
We are currently experiencing issues with launching tasks in the Instance Orchestration service in the pl-waw-1 region. This may result in actions not being launched and 500 errors on the API.
pl-waw-2
We experienced 503 errors and connection interruptions with Serverless Containers/Functions in the PL-WAW region from 10:17:40 UTC to 10:18:22 UTC. This was caused by an internal maintenance issue on our side. The issue has been identified and resolved.
pl-waw-3
We experienced 503 errors and connection interruptions with Serverless Containers/Functions in the PL-WAW region from 10:17:40 UTC to 10:18:22 UTC. This was caused by an internal maintenance issue on our side. The issue has been identified and resolved.
Scaleway Dedibox - Products
Dedibox
A switch in nl-ams-1 is down, causing a loss of public connectivity for part of a rack. Dedibox dedicated servers in this rack may experience connectivity issues.
Network connectivity issues are currently affecting Elastic Metal and Dedibox services in the fr-par-2 region, in room 7 rack A69. We are currently investigating this issue.
We have detected a switch down in DC5 Room 1 Rack D14. Servers in that rack currently have no private network access and are unreachable. 04/12/2025 02H40 UTC Issue has been forwarded to our team for resolution.
Some servers have lost their public connectivity.
Hosting
Our service is currently experiencing disruption due to blacklisting by Microsoft. We are actively working with Microsoft to resolve this issue as soon as possible.
Following the implementation of new email security measures, it is no longer possible to send messages via SMTP using a sender address that is different from the one used for authentication.
This change is intended to enhance security and improve the deliverability of your emails by preventing identity theft.
If you encounter a 550 ‘Authenticated sender mismatch’ error, please check that the email address configured as the sender in your email client matches the one used to connect to the SMTP server.
SAN
Dedirack
Dedibackup
Domains
RPN
We have detected a switch down in DC5 Room 1 Rack D14. Servers in that rack currently have no private network access and are unreachable. 04/12/2025 02H40 UTC Issue has been forwarded to our team for resolution.
Dedibox Console
Dedibox VPS
Scaleway Dedibox - Datacenters
DC1
DC2
A network switch in one of our data centers is currently experiencing connectivity issues, affecting public and private network connectivity for a portion of the rack. We are investigating the cause and will provide updates as soon as possible. Datacenter: DC2, Room: 101 101, Rack: G28, Block: G
DC3
A network switch in our fr-par-1 region experienced an unexpected reboot, causing a temporary loss of public connectivity for Dedibox dedicated servers in the affected rack. The issue has been resolved, and we are monitoring the situation to prevent any recurrence.
DC5
Network connectivity issues are currently affecting Elastic Metal and Dedibox services in the fr-par-2 region, in room 7 rack A69. We are currently investigating this issue.
We have detected a switch down in DC5 Room 1 Rack D14. Servers in that rack currently have no private network access and are unreachable. 04/12/2025 02H40 UTC Issue has been forwarded to our team for resolution.
The RPN switch in rack S1/D14 experienced a crash and reboot, causing a 5-minute unavailability of the RPN service in this rack. The service should be unavailable during the replacement.
Some servers have lost their public connectivity.
AMS
The switch h6-6b46.rpn.ams1 crashed and rebooted, causing RPN in this rack to be unavailable for 5 minutes.