Scaleway Status
Real-time updates of Scaleway issues and outages
Scaleway status is Partially Degraded Service
Scaleway Elements - Products
Scaleway Elements - Products
Instances
Elastic Metal
Object Storage
Container Registry
Network
Active Incidents
From Oct 18th 1:00PM UTC to Oct 20th 7:00AM UTC, the Mistral small 3.2 model suffered from slowness, leading to requests timing out or being discarded. The incident is now mitigated and the team is closely monitoring the model.
As part of the evolution of our infrastructure and in order to guarantee security and performance, versions of PHP prior to 7.4 will be deactivated on the cPanel 012 platform on October 13, 2025. As of this update, all websites using a version lower than PHP 7.4 will be automatically switched to PHP 7.4. We invite you to check the compatibility of your applications with this version to ensure they function properly.
Recently Resolved Incidents
The RPN switch in DC3 Room 4-3 Rack C12 is unreachable, causing RPN service unavailability on connected devices.
A network switch in our DC2 room 205 rack G6 experienced a brief reboot, potentially affecting Dedibox dedicated servers. The switch is now back online, and we are monitoring the situation to ensure stability.
Since 2025-10-22 08:00:00 UTC, on the nl-ams region, some users may receive 403 errors while calling their custom domains. Some crons and messaging triggers may be delayed or not executed.
October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.
A network switch in our fr-par-2 data center experienced an unexpected reboot, potentially affecting Dedibox dedicated servers connected to it. The switch is now back online, and we are monitoring the situation.
A network equipment in fr-par-2 room 9 rack C30 is experiencing multiple reboots, causing intermittent service interruptions for associated Elastic Metal servers.
We are currently investigating this issue.
We have detected a switch down in AMS room 6 rack 6.12.53. Servers in that rack currently have no public network access and are unreachable.
===================
Started at : 2025/10/21 12:33 UTC Ends at : 2025/10/21 12:35 UTC
Since October 20, some emails are stuck in a sending state. The spool is growing, currently at 25,000 emails. Emails may be sent successfully, but the status is not updating properly. We are investigating the issue.
Some clusters may experience service instability. We are working to identify the cause and stabilize the service.
Some clusters may experience service instability. We are working to identify the cause and stabilize the service.
At 15:50 CEST an anomaly has been detected between network devices, dropping some traffic from/to fr-par-1 for about 1 minute. It triggered massive failovers/switchovers of the upper layer products, which might take some time to fully resolve.
The root cause was identified (bug on a network device).
We are currently experiencing a high error rate on the Cockpit service in the nl-ams region. This may affect your ability to manage your services through the Cockpit interface.
Dear customers,
We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.
As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.
Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.
We thank you for your understanding and patience.
Sincerely, The Saagie Team
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
We are currently investigating this issue.
A Dedibox dedicated switch is currently down due to a power supply unit failure. This is causing the servers attached to this switch to be unreachable and affecting the services hosted on it.
Scaleway Outage Survival Guide
Scaleway Components
Scaleway Elements - Products
Scaleway Elements - Products
Instances
October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.
BMaaS
Elastic Metal
A network equipment in fr-par-2 room 9 rack C30 is experiencing multiple reboots, causing intermittent service interruptions for associated Elastic Metal servers.
Apple Silicon
Object Storage
We are currently investigating this issue.
Scaleway Glacier
Block Storage
Container Registry
We are currently investigating this issue.
Network
A network equipment in fr-par-2 room 9 rack C30 is experiencing multiple reboots, causing intermittent service interruptions for associated Elastic Metal servers.
At 15:50 CEST an anomaly has been detected between network devices, dropping some traffic from/to fr-par-1 for about 1 minute. It triggered massive failovers/switchovers of the upper layer products, which might take some time to fully resolve.
The root cause was identified (bug on a network device).
A network switch in our fr-par-2 data center experienced an unexpected reboot, potentially affecting Dedibox dedicated servers connected to it. The switch is now back online, and we are monitoring the situation.
Private Network
October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.
Public Gateway
Load Balancer
Elements - Products
Kubernetes Kapsule
Serverless Functions and Containers
We are currently investigating this issue.
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
Since 2025-10-22 08:00:00 UTC, on the nl-ams region, some users may receive 403 errors while calling their custom domains. Some crons and messaging triggers may be delayed or not executed.
Serverless-Database
Jobs
We are currently investigating this issue.
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
Databases
Some clusters may experience service instability. We are working to identify the cause and stabilize the service.
Some clusters may experience service instability. We are working to identify the cause and stabilize the service.
We are currently investigating this issue.
Messaging and Queuing
Domains
IoT Hub
Web Hosting
As part of the evolution of our infrastructure and in order to guarantee security and performance, versions of PHP prior to 7.4 will be deactivated on the cPanel 012 platform on October 13, 2025. As of this update, all websites using a version lower than PHP 7.4 will be automatically switched to PHP 7.4. We invite you to check the compatibility of your applications with this version to ensure they function properly.
Transactional Email
Since October 20, some emails are stuck in a sending state. The spool is growing, currently at 25,000 emails. Emails may be sent successfully, but the status is not updating properly. We are investigating the issue.
IAM
Observability
We are currently experiencing a high error rate on the Cockpit service in the nl-ams region. This may affect your ability to manage your services through the Cockpit interface.
Secret Manager
We are currently investigating this issue.
Environmental Footprint
Developer Tools
Account API
Billing API
Edge service
Elements Console
Website
Generative API
From Oct 18th 1:00PM UTC to Oct 20th 7:00AM UTC, the Mistral small 3.2 model suffered from slowness, leading to requests timing out or being discarded. The incident is now mitigated and the team is closely monitoring the model.
Managed Inference
Scaleway Elements - AZ
fr-par-1
Some clusters may experience service instability. We are working to identify the cause and stabilize the service.
Some clusters may experience service instability. We are working to identify the cause and stabilize the service.
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.
fr-par-2
Some clusters may experience service instability. We are working to identify the cause and stabilize the service.
Some clusters may experience service instability. We are working to identify the cause and stabilize the service.
A network equipment in fr-par-2 room 9 rack C30 is experiencing multiple reboots, causing intermittent service interruptions for associated Elastic Metal servers.
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.
fr-par-3
Some clusters may experience service instability. We are working to identify the cause and stabilize the service.
Some clusters may experience service instability. We are working to identify the cause and stabilize the service.
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
nl-ams-1
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
We are currently experiencing a high error rate on the Cockpit service in the nl-ams region. This may affect your ability to manage your services through the Cockpit interface.
nl-ams-2
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
We are currently experiencing a high error rate on the Cockpit service in the nl-ams region. This may affect your ability to manage your services through the Cockpit interface.
nl-ams-3
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
We are currently experiencing a high error rate on the Cockpit service in the nl-ams region. This may affect your ability to manage your services through the Cockpit interface.
pl-waw-1
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
pl-waw-2
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
pl-waw-3
External container registries are experiencing issues, causing failures in starting function builds and pulling images for Serverless Containers.
Scaleway Dedibox - Products
Dedibox
We have detected a switch down in AMS room 6 rack 6.12.53. Servers in that rack currently have no public network access and are unreachable.
===================
Started at : 2025/10/21 12:33 UTC Ends at : 2025/10/21 12:35 UTC
A Dedibox dedicated switch is currently down due to a power supply unit failure. This is causing the servers attached to this switch to be unreachable and affecting the services hosted on it.
We are currently investigating this issue.
A network switch in our DC2 room 205 rack G6 experienced a brief reboot, potentially affecting Dedibox dedicated servers. The switch is now back online, and we are monitoring the situation to ensure stability.
Hosting
SAN
Dedirack
Dedibackup
Domains
RPN
The RPN switch in DC3 Room 4-3 Rack C12 is unreachable, causing RPN service unavailability on connected devices.
Dedibox Console
Dedibox VPS
Scaleway Dedibox - Datacenters
DC2
A network switch in our DC2 room 205 rack G6 experienced a brief reboot, potentially affecting Dedibox dedicated servers. The switch is now back online, and we are monitoring the situation to ensure stability.
DC3
The RPN switch in DC3 Room 4-3 Rack C12 is unreachable, causing RPN service unavailability on connected devices.
DC5
AMS
We have detected a switch down in AMS room 6 rack 6.12.53. Servers in that rack currently have no public network access and are unreachable.
===================
Started at : 2025/10/21 12:33 UTC Ends at : 2025/10/21 12:35 UTC
Scaleway Miscellaneous
Excellence
BookMyName
Scaleway Saagie - Products
Product-1-ACO
Dear customers,
We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.
As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.
Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.
We thank you for your understanding and patience.
Sincerely, The Saagie Team
Product-2-BOU
Dear customers,
We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.
As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.
Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.
We thank you for your understanding and patience.
Sincerely, The Saagie Team
Product-3-BV
Dear customers,
We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.
As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.
Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.
We thank you for your understanding and patience.
Sincerely, The Saagie Team
Product-4-DN
Dear customers,
We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.
As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.
Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.
We thank you for your understanding and patience.
Sincerely, The Saagie Team
Product-5-MAT
Product-6-SIPDEV
Product-7-SIPINT
Dear customers,
We would like to inform you that a major incident is currently underway at Docker (Docker Status – Full Service Disruption). This incident is causing a complete unavailability of their services, which directly impacts the Saagie platform, particularly features requiring Docker image uploads or updates.
As a result, you may encounter errors or crashes when deploying or creating projects requiring Docker images.
Our teams are actively monitoring the situation and we will keep you informed as soon as Docker services are restored.
We thank you for your understanding and patience.
Sincerely, The Saagie Team
