Scaleway Status
Real-time updates of Scaleway issues and outages
Scaleway status is Partially Degraded Service
Scaleway Elements - Products
Cockpit
Generative API
Instances
Kafka
Public Gateway
Serverless Container
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Active Incidents
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
Due to an issue with our phone system, only ticket and live chat assistance are currently available. We are currently investigating the situation and will update this status as soon as we have more information.
[09/09 - 16:50] The Gemma 4 models started to show un usual latencies resulting in requests timeout
[10/09 - 9:00] The incident has been mitigated and response times are back to normal
Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolved, and all services are now operating normally. No action is required on your end.
Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.
Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.
Recently Resolved Incidents
From Wednesday, September 16 at 18:00 CEST to Thursday, September 17 at 09:45 CEST, some of our components were unable to start after ingesting data. A small portion of customers may have missing data from this time period.
VMs with new subnet may have had issues with dns resolutions
We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information. The incident began on September 15 at 5:00 p.m. UTC+1
[17:20] A network issue causes an internal component to be unreachable, preventing the dedicated deployment to start properly.
All operations on Serverless Containers resources are impacted. Serverless Containers already deployed are reachable.
The RPN switch is unreachable, servers in this rack lost their RPN connectivity: sd-186972 to sd-186925
All operations are impacted. Kafka already deployed is reachable.
Customer websites are slow on pf-014.whm.fr-par.scw.cloud due to an overload of the server.
Public Gateway creation/update in fr-par-1 were stuck in a transient state.
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted. All servers attached to it have lost public connectivity for around 10 minutes.
Scaleway Outage Survival Guide
Scaleway Components
Scaleway Elements - Products
Scaleway Elements - Products
Account
APIs
BMaaS
Apple Silicon
Audit Trail
Scaleway Glacier
Billing
Block Storage
Cockpit
From Wednesday, September 16 at 18:00 CEST to Thursday, September 17 at 09:45 CEST, some of our components were unable to start after ingesting data. A small portion of customers may have missing data from this time period.
Container Registry
Data Warehouse
Elements - Products
Databases
Developer Tools
Domains
Edge service
Elastic Metal
Elements Console
Environmental Footprint
File Storage
Generative API
[09/09 - 16:50] The Gemma 4 models started to show un usual latencies resulting in requests timeout
[10/09 - 9:00] The incident has been mitigated and response times are back to normal
[17:20] A network issue causes an internal component to be unreachable, preventing the dedicated deployment to start properly.
IAM
Instances
We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information. The incident began on September 15 at 5:00 p.m. UTC+1
VMs with new subnet may have had issues with dns resolutions
IoT Hub
Jobs
Kafka
All operations are impacted. Kafka already deployed is reachable.
Kubernetes Kapsule
Load Balancer
Managed Inference
Messaging and Queuing
Network
Object Storage
Observability
Public Gateway
Public Gateway creation/update in fr-par-1 were stuck in a transient state.
Secret Manager
Serverless Container
All operations on Serverless Containers resources are impacted. Serverless Containers already deployed are reachable.
Serverless Functions
Serverless-Database
Transactional Email
VPC
Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.
Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolved, and all services are now operating normally. No action is required on your end.
Web Hosting
Customer websites are slow on pf-014.whm.fr-par.scw.cloud due to an overload of the server.
Website
Clusters for Apache Spark™
Scaleway Elements - AZ
fr-par-1
Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.
fr-par-2
Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.
We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information. The incident began on September 15 at 5:00 p.m. UTC+1
fr-par-3
Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.
nl-ams-1
nl-ams-2
nl-ams-3
pl-waw-1
pl-waw-2
pl-waw-3
Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolved, and all services are now operating normally. No action is required on your end.
it-mil-1
All operations on Serverless Containers resources are impacted. Serverless Containers already deployed are reachable.
All operations are impacted. Kafka already deployed is reachable.
Scaleway Dedibox - Products
Dedibox
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted. All servers attached to it have lost public connectivity for around 10 minutes.
The RPN switch is unreachable, servers in this rack lost their RPN connectivity: sd-186972 to sd-186925
Hosting
SAN
Dedirack
Dedibackup
Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.
Domains
RPN
Dedibox Console
Dedibox VPS
Scaleway Dedibox - Datacenters
DC1
DC2
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted. All servers attached to it have lost public connectivity for around 10 minutes.
DC3
DC4
DC5
The RPN switch is unreachable, servers in this rack lost their RPN connectivity: sd-186972 to sd-186925
AMS
Scaleway Miscellaneous
Product-4-DN
Excellence
Due to an issue with our phone system, only ticket and live chat assistance are currently available. We are currently investigating the situation and will update this status as soon as we have more information.
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.