Halp Status
Real-time updates of Halp issues and outages
Halp status is Operational
Active Incidents
No active incidents
Recently Resolved Incidents
No recent incidents
Halp Outage Survival Guide
Halp Components
Halp Web
Halp Slack Apps/Integrations
Halp Slack Apps/Integrations/APIs
Halp Jira Service Desk Service Desk Web
Halp Jira Service Desk Service Desk Portal
Halp Microsoft
Halp Slack Connections
Halp Slack Login/SSO
Halp Slack Messaging
Halp Slack Posts/Files
Halp Alternatives
GoTo StatusPage
TOPdesk SaaS AU1 SaaS hosting location
We are currently experiencing system wide disruptions with one of our services. As a result you might be unable to send out mail when you use our mail server.
We are aware of the problem and are working on a solution.
To help us troubleshoot this issue, please add the following information to your ticket when you are affected by this disruption:
- The date and time of the last reproduction of this issue
- The username of the user that reproduced this issue
- A description of what the user was doing in TOPdesk
- Browser activity and network traffic logs in a .HAR file, see KI 11015 on how to gather this information.
Please contact TOPdesk Support after submitting an incident, so we can store additional logfiles to investigate this.
Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved.
E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.
To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR24 11 4509.
TOPdesk SaaS BR1 SaaS Hosting location
We are currently experiencing system wide disruptions with one of our services. As a result you might be unable to send out mail when you use our mail server.
We are aware of the problem and are working on a solution.
To help us troubleshoot this issue, please add the following information to your ticket when you are affected by this disruption:
- The date and time of the last reproduction of this issue
- The username of the user that reproduced this issue
- A description of what the user was doing in TOPdesk
- Browser activity and network traffic logs in a .HAR file, see KI 11015 on how to gather this information.
Please contact TOPdesk Support after submitting an incident, so we can store additional logfiles to investigate this.
Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved.
E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.
To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR24 11 4509.
