Crucial Hosting Status

Monitoring: Dear Customers,

cPanel has released a security update to address CVE-2026-58048, a database privilege escalation vulnerability affecting supported cPanel & WHM versions. We strongly recommend that all customers update their servers to the patched versions available.

Please refer to the official advisories below for more details:

https://support.cpanel.net/hc/en-us/articles/42285745783703-Security-CVE-2026-58048-Database-Privilege-Escalation

Action Required

Please log in to your server via SSH as the root user and run the following command:

/scripts/upcp

This command will download and install the latest available cPanel & WHM updates, including the security fixes released by cPanel.

After the update completes, verify your cPanel version:

/usr/local/cpanel/cpanel -V

Why This Update required

This security release addresses a vulnerability that could allow privilege escalation within the database environment. Applying the latest cPanel update is the recommended mitigation from cPanel and helps protect your server from potential exploitation.

If you are unable to perform the update or experience any issues during the upgrade process, please contact our support team. We will be happy to assist you.

Resolved: The issue affecting email delivery to Hotmail domains has been resolved, and email delivery has returned to normal.

Our Engineering Team has completed the necessary work, and we are no longer observing the reported delivery issue.

Thank you for your patience and understanding while we worked to resolve this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are aware of an issue currently affecting email delivery to Hotmail domains.

Our Engineering Team is actively investigating the issue and working around the clock to restore normal email delivery as quickly as possible.

Please be assured that resolving this issue is our highest priority. We will continue to provide timely updates as soon as additional information becomes available.

We appreciate your patience and understanding while we work toward a resolution.

Resolved: The issue affecting email delivery to Hotmail domains has been resolved, and email delivery has returned to normal.

Our Engineering Team has completed the necessary work, and we are no longer observing the reported delivery issue.

Thank you for your patience and understanding while we worked to resolve this issue.

Identified: We are continuing to work on a fix for this issue.

Identified: We are aware of an issue currently affecting email delivery to Hotmail domains.

Our Engineering Team is actively investigating the issue and working around the clock to restore normal email delivery as quickly as possible.

Please be assured that resolving this issue is our highest priority. We will continue to provide timely updates as soon as additional information becomes available.

We appreciate your patience and understanding while we work toward a resolution.

Resolved: Our phone support lines have now been restored and are fully operational.

Our engineers have completed the necessary work to resolve the issue and are taking steps to help prevent it from happening again.

We apologize for the inconvenience and appreciate your patience and understanding.

Live Chat Support: Our live chat support remains available 24/7 if you need further assistance.

Investigating: We are currently experiencing an issue affecting our phone support lines, and customers may be unable to reach us. Our engineers are actively investigating the issue and working to restore service as quickly as possible.

Need support in the meantime? Our live chat support remains available 24/7, and we encourage customers to contact us through chat for immediate assistance.

We sincerely apologize for the inconvenience and will provide updates as soon as more information becomes available.