Atera status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Atera Outage Survival Guide

A step-by-step guide to help you survive a Atera outage
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    Atera Components

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    Atera RMM Services

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    Main Dashboard
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    Agents Health
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    System Alerts
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    Atera PSA Services

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    Helpdesk
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    Reports
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    Billing
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    End User Customer Portal
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    Atera Admin Console GUI

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    Atera System Schedulers

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    Atera Remote Control

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    Atera Email Security Services

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    Atera API Service

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    Atera Community Site

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    Atera Alternatives

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    DEX - app.controlup.com - Platform Services
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    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (4 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services - Console
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    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (4 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    See all
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    LogicMonitor AMER - WEST Region

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    LogicMonitor is currently investigating potential impacts to our Logs Component(s).
    Started 23 Aug 2024 17:57:38 (3 months ago), still ongoing
    Incident without Impact
    Investigating
    AMER - WEST Region

    LogicMonitor is currently investigating technical abnormalities, which may be impacting customer log functionality. We will update once we have further information on the full scope of impact.

    Other
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    Intermittent issue with getStoredScripts API
    Started 13 Sep 2024 19:22:29 (2 months ago), still ongoing
    Maintenance
    Monitoring
    Other

    We are currently aware of an issue affecting the getStoredScripts API, which may temporarily impact existing collectors' ability to seamlessly recognize Snippet updates and new collectors' ability to pull Snippets. As a result, some LogicModules that use Snippets may experience a delay in receiving the latest Snippets updates. Our team is actively working on resolving this issue to ensure a smooth and uninterrupted experience. Thank you for your understanding and patience.

    See all
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    Catchpoint Systems Node Page Individual Node Maintenance

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    Backbone node Los Angeles, US - Level3 and Los Angeles, US - Level3 IPv6 unplanned maintenance
    Started 31 Oct 2024 20:07:05 (21 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Los Angeles, US - Level3 and Los Angeles, US - Level3 IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Buenos Aires, AR - Telefonica unplanned maintenance
    Started 15 Nov 2024 05:30:20 (6 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Buenos Aires, AR - Telefonica have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Auckland, NZ - Vodafone unplanned maintenance
    Started 19 Jul 2024 02:50:02 (4 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Auckland, NZ - Vodafone have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node London, UK - Tinet unplanned maintenance
    Started 20 Oct 2024 01:54:46 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node London, UK - Tinet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node LM - Bangalore, IN - ACT unplanned maintenance
    Started 4 Nov 2024 02:27:42 (17 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node LM - Bangalore, IN - ACT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Buenos Aires, AR - Telecom unplanned maintenance
    Started 4 Nov 2024 17:55:44 (17 days ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node Buenos Aires, AR - Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Rio de Janeiro, BR - Data Corpore unplanned maintenance
    Started 18 Nov 2024 04:30:59 (3 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Rio de Janeiro, BR - Data Corpore have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node New York, US - Equinix Metal unplanned maintenance
    Started 29 Jul 2024 01:09:16 (4 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node New York, US - Equinix Metal have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Washington, US - Google Cloud unplanned maintenance
    Started 2 Aug 2024 03:22:29 (4 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Washington, US - Google Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Auckland, NZ - Vocus unplanned maintenance
    Started 4 Aug 2024 13:14:42 (4 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Auckland, NZ - Vocus have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone nodes Stockholm, SE - Telia and Stockholm, SE - Telia IPv6 unplanned maintenance
    Started 18 Nov 2024 21:17:11 (2 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone nodes Stockholm, SE - Telia and Stockholm, SE - Telia IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Miami, US - VZN unplanned maintenance
    Started 19 Nov 2024 02:39:51 (2 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Miami, US - VZN have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Miami, US - VZN unplanned maintenance
    Started 19 Nov 2024 14:26:38 (2 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Miami, US - VZN have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node LM - Bangalore, IN - ACT unplanned maintenance
    Started 13 Aug 2024 05:48:11 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node LM - Bangalore, IN - ACT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Adelaide, AU - TPG IPv6 unplanned maintenance
    Started 16 Aug 2024 06:56:02 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Adelaide, AU - TPG IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Atlanta, US - Cogent unplanned maintenance
    Started 20 Nov 2024 11:01:09 (21 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Atlanta, US - Cogent have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Abuja, NG - Layer3 unplanned maintenance
    Started 23 Aug 2024 00:40:41 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Abuja, NG - Layer3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Las Vegas, US - Cox IPV6 unplanned maintenance
    Started 7 Nov 2024 20:35:05 (13 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Las Vegas, US - Cox IPV6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Las Vegas, US - Level3 unplanned maintenance
    Started 7 Nov 2024 21:19:42 (13 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Las Vegas, US - Level3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Athens, GR - Cogent unplanned maintenance
    Started 20 Nov 2024 21:59:03 (11 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Athens, GR - Cogent have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Buenos Aires, AR - Telecom unplanned maintenance
    Started 20 Nov 2024 23:57:11 (9 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Buenos Aires, AR - Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Manila , PH - PLDT unplanned maintenance
    Started 21 Nov 2024 01:39:28 (7 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Manila , PH - PLDT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Kyiv, UA - Multihomed unplanned maintenance
    Started 21 Nov 2024 05:36:31 (3 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Kyiv, UA - Multihomed have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Seoul, KR - Dreamline unplanned maintenance
    Started 30 Aug 2024 05:29:18 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Seoul, KR - Dreamline have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Seoul, KR - HCLC unplanned maintenance
    Started 30 Aug 2024 05:29:48 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Seoul, KR - HCLC have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Mcallen, US - Lumen IPv6 unplanned maintenance
    Started 21 Nov 2024 07:58:22 (32 minutes ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Mcallen, US - Lumen IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Frankfurt, DE - Verizon IPv6 unplanned maintenance
    Started 21 Nov 2024 07:29:32 (1 hour ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node Frankfurt, DE - Verizon IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Ankara, TR - Turk Telekom IPv6 unplanned maintenance
    Started 2 Sep 2024 00:38:16 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Ankara, TR - Turk Telekom IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone nodes New York, US - Level3 and New York, US - Level3 IPv6 unplanned maintenance
    Started 2 Sep 2024 21:53:31 (3 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone nodes New York, US - Level3 and New York, US - Level3 IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    New Nodes Release Halifax, CA
    Started 5 Sep 2024 03:27:44 (3 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint have deployed new node to the following location.

    • Halifax, CA - Multihomed
    Backbone node Kuala Lumpur, MY - Time unplanned maintenance
    Started 11 Nov 2024 22:12:32 (9 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Kuala Lumpur, MY - Timen have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Honolulu, US - Multihomed unplanned maintenance
    Started 29 Oct 2024 14:19:12 (23 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Honolulu, US - Multihomed have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Fortaleza, BR - Claro IPv6 unplanned maintenance
    Started 30 Sep 2024 18:48:13 (2 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node Fortaleza, BR - Claro IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Yangzhou, CN - China Telecom unplanned maintenance
    Started 8 Oct 2024 01:11:24 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Yangzhou, CN - China Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Kampala, UG - RTL unplanned maintenance
    Started 31 Oct 2024 06:51:22 (21 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Kampala, UG - RTL have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Cloud node Beijing, CN - Tencent Cloud unplanned maintenance
    Started 15 Oct 2024 17:12:49 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Cloud node Beijing, CN - Tencent Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Catchpoint Systems Node Page Nodes - North America

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