xMatters status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Issue Discovered - Service disruption in All Regions – SMS Notification to the US and Canada
Started 21 Sep 2026 18:14:36 (20 days ago), still ongoing
Major Incident
Monitoring
SMS Notifications
SMS Notifications
SMS Notifications

xMatters has identified an issue with xMatters SMS Notification for some clients in All Regions to numbers in the United States and Canada from our short code 87961. We have failed over to our secondary short code 66936. We are currently investigating the issue and will update as information becomes available.

If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.

Recently Resolved Incidents

No recent incidents

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    xMatters Components

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    xMatters North America

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    Issue Discovered - Service disruption in All Regions – SMS Notification to the US and Canada
    Started 21 Sep 2026 18:14:36 (20 days ago), still ongoing
    Major Incident
    Monitoring
    SMS Notifications
    SMS Notifications
    SMS Notifications

    xMatters has identified an issue with xMatters SMS Notification for some clients in All Regions to numbers in the United States and Canada from our short code 87961. We have failed over to our secondary short code 66936. We are currently investigating the issue and will update as information becomes available.

    If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.

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    Issue Discovered - Service disruption in All Regions – SMS Notification to the US and Canada
    Started 21 Sep 2026 18:14:36 (20 days ago), still ongoing
    Major Incident
    Monitoring
    SMS Notifications
    SMS Notifications
    SMS Notifications

    xMatters has identified an issue with xMatters SMS Notification for some clients in All Regions to numbers in the United States and Canada from our short code 87961. We have failed over to our secondary short code 66936. We are currently investigating the issue and will update as information becomes available.

    If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.

    Voice Notifications
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    now
    Conferencing
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    Integration Platform
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    xMatters Asia Pacific

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    SMS Notifications
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    Issue Discovered - Service disruption in All Regions – SMS Notification to the US and Canada
    Started 21 Sep 2026 18:14:36 (20 days ago), still ongoing
    Major Incident
    Monitoring
    SMS Notifications
    SMS Notifications
    SMS Notifications

    xMatters has identified an issue with xMatters SMS Notification for some clients in All Regions to numbers in the United States and Canada from our short code 87961. We have failed over to our secondary short code 66936. We are currently investigating the issue and will update as information becomes available.

    If you are also experiencing issues, or if you're not sure whether this issue impacts your service, please contact xMatters Client Assistance at https://support.xmatters.com/hc/en-us/requests/new - our support agents are waiting to help.

    Voice Notifications
    Sun 4
    Mon 5
    Tue 6
    Wed 7
    Thu 8
    Fri 9
    Sat 10
    now
    Conferencing
    Sun 4
    Mon 5
    Tue 6
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    Fri 9
    Sat 10
    now
    Integration Platform
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    API
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    Mobile App
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