xMatters Status
Real-time updates of xMatters issues and outages
xMatters status is Operational
Integration Platform
Integration Platform
Integration Platform
You're checking on xMatters - but is your own site converting?
Outages aren't the only thing that costs you visitors.
Get a visual audit that shows exactly where your site loses conversions.
Free, takes 2 minutes.
Active Incidents
We recommend that customers who have integrated ServiceNow with xMatters hold off on installing the following ServiceNow patch until further notice:
Zurich Patch 10 Hotfix 4 Build tag: glide-zurich-07-01-2025__patch10-hotfix4aw34-08-16-2026
We have observed that this patch may disrupt communication between ServiceNow and xMatters. Our teams are actively investigating the issue and working to determine the appropriate resolution.
If you have already installed the patch and are experiencing integration issues, rolling back the patch has been shown to restore normal operation. Please contact xMatters Support if you need further assistance.
We will provide another update when more information is available. We apologize for any inconvenience.
Recently Resolved Incidents
No recent incidents
xMatters Outage Survival Guide
xMatters Components
xMatters North America
Web Interface
Email Notifications
SMS Notifications
Voice Notifications
Conferencing
Integration Platform
We recommend that customers who have integrated ServiceNow with xMatters hold off on installing the following ServiceNow patch until further notice:
Zurich Patch 10 Hotfix 4 Build tag: glide-zurich-07-01-2025__patch10-hotfix4aw34-08-16-2026
We have observed that this patch may disrupt communication between ServiceNow and xMatters. Our teams are actively investigating the issue and working to determine the appropriate resolution.
If you have already installed the patch and are experiencing integration issues, rolling back the patch has been shown to restore normal operation. Please contact xMatters Support if you need further assistance.
We will provide another update when more information is available. We apologize for any inconvenience.
API
Mobile App
xMatters Europe, Middle East, and Africa
Web Interface
Email Notifications
SMS Notifications
Voice Notifications
Conferencing
Integration Platform
We recommend that customers who have integrated ServiceNow with xMatters hold off on installing the following ServiceNow patch until further notice:
Zurich Patch 10 Hotfix 4 Build tag: glide-zurich-07-01-2025__patch10-hotfix4aw34-08-16-2026
We have observed that this patch may disrupt communication between ServiceNow and xMatters. Our teams are actively investigating the issue and working to determine the appropriate resolution.
If you have already installed the patch and are experiencing integration issues, rolling back the patch has been shown to restore normal operation. Please contact xMatters Support if you need further assistance.
We will provide another update when more information is available. We apologize for any inconvenience.
API
Mobile App
xMatters Asia Pacific
Web Interface
Email Notifications
SMS Notifications
Voice Notifications
Conferencing
Integration Platform
We recommend that customers who have integrated ServiceNow with xMatters hold off on installing the following ServiceNow patch until further notice:
Zurich Patch 10 Hotfix 4 Build tag: glide-zurich-07-01-2025__patch10-hotfix4aw34-08-16-2026
We have observed that this patch may disrupt communication between ServiceNow and xMatters. Our teams are actively investigating the issue and working to determine the appropriate resolution.
If you have already installed the patch and are experiencing integration issues, rolling back the patch has been shown to restore normal operation. Please contact xMatters Support if you need further assistance.
We will provide another update when more information is available. We apologize for any inconvenience.