Equinix Metal Status
Real-time updates of Equinix Metal issues and outages
Equinix Metal status is Operational
Equinix Metal Network
Active Incidents
No active incidents
Recently Resolved Incidents
This incident is being tracked to address an issue in the TY metro, where a network component experienced an unexpected reboot. The impact of this event would have resulted in approximately two minutes of packet loss during the occurrence.
Time of incident: 22:21 - 22:23 UTC 1/12/2025
Equinix Metal Outage Survival Guide
Equinix Metal Components
Equinix Metal API
Equinix Metal Portal
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Equinix Metal Device Provisioning
Equinix Metal Network
This incident is being tracked to address an issue in the TY metro, where a network component experienced an unexpected reboot. The impact of this event would have resulted in approximately two minutes of packet loss during the occurrence.
Time of incident: 22:21 - 22:23 UTC 1/12/2025
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Equinix Metal Alternatives
QuadraNet Management Portal
Dear Customers,
For those amongst our clients who are using the WHMCS part of our CRM. For the time being as a temporary solution, please use our legacy NEO portal for any helpdesk requirements and service communications via https://neo.quadranet.com, if you don't have the logins to NEO, you may simply email to support@quadranet.com.
We will keep you up to date once WHMCS issue has been rectified.
Apologies for the inconvenience caused,
QuadraNet Team
QuadraNet LAX Downtown
We are currently experiencing a networking issue. This is being worked on by our networking engineers, once resolved a RFO will be provided.
US-IAD (Washington)
Our team is investigating an issue affecting connectivity in our US-IAD (Washington) data center. During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. Compute instances running on Premium instances are not impacted by this issue. We will share additional updates as we have more information.
US-LAX (Los Angeles)
Our team has identified an issue affecting our Block Storage service in our US-ORD (Chicago), US-IAD (Washington, D.C.) and Los Angeles (LAX3) data centers between the following times:
- Chicago (ORD2): 21:57 UTC to 22:18 UTC
- Washington, D.C. (IAD3): 22:07 UTC to 22:20 UTC
- Los Angeles (LAX3): 21:32 UTC to 21:45 UTC During this time, users may have experienced slow or failed storage operations for their Block Storage Clients. We have been able to correct the issues and the service has resumed normal operations. We will be monitoring this to ensure that it remains stable. If you continue to experience problems, please open a Support ticket for assistance.
