Equinix Metal status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Equinix Metal Outage Survival Guide

A step-by-step guide to help you survive a Equinix Metal outage
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    Equinix Metal Components

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    Equinix Metal API

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    Equinix Metal Portal

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    Equinix Metal Website

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    Equinix Metal Device Provisioning

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    Equinix Metal Network

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    Equinix Metal Americas

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    New York (NY)
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    Washington DC (DC)
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    Silicon Valley (SV)
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    Dallas (DA)
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    Toronto (TR)
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    Chicago (CH)
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    Los Angeles (LA)
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    Atlanta (AT)
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    Kansas City (KC)
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    Houston (HO)
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    Seattle (SE)
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    Sao Paulo (SP)
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    Pittsburgh (PI)
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    Montreal (MT)
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    Miami (MI)
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    Phoenix (PX)
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    Mexico City (MX)
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    Equinix Metal EMEA

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    Detroit (DT)
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    Amsterdam (AM)
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    Frankfurt (FR)
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    London (LD)
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    Paris (PA)
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    Madrid (MD)
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    Helsinki (HE)
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    Stockholm (SK)
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    Manchester (MA)
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    Milan (ML)
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    Dublin (DB)
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    Equinix Metal Asia-Pacific

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    Tokyo (TY)
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    Hong Kong (HK)
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    Sydney (SY)
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    Singapore (SG)
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    Seoul (SL)
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    Osaka (OS)
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    Melbourne (ME)
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    Mumbai (MB)
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    Equinix Metal Alternatives

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    QuadraNet ORD-CH3

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    Chicago Data Center Impact
    Started 12 Nov 2024 08:59:01 (9 days ago), still ongoing
    Incident without Impact
    Identified
    ORD-CH3

    Date/Time: 2024-11-12 00:56:29 PST Issue: Loss of access to all servers in the Chicago Data Center.

    We are currently experiencing connectivity issues at our Chicago Data Center. Our team is actively working with the DC provider to resolve the situation.

    Impact: Clients may experience intermittent or total loss of access to servers hosted in our Chicago Data Center.

    We understand the impact this may have on your operations and are committed to resolving this issue as quickly as possible. Our team will provide updates as soon as possible.

    Thank you for your patience and understanding.

    If you have any urgent concerns, please contact our support team.

    See all
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    EU-Central (Frankfurt)
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    Connectivity Issue - EU-Central (Frankfurt)
    Started 5 Nov 2024 06:20:48 (16 days ago), still ongoing
    Minor Incident
    Monitoring
    EU-Central (Frankfurt)

    Our team is investigating an issue affecting connectivity in our Frankfurt data center. During this time, users may experience intermittent connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.

    JP-OSA (Osaka)
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    Connectivity Issue - JP-OSA (Osaka)
    Started 20 Nov 2024 19:03:52 (14 hours ago), still ongoing
    Incident without Impact
    Monitoring
    JP-OSA (Osaka)

    Our team is aware of an issue that affected connectivity in our JP-OSA (Osaka) data center. The issue started on November 18, 2024. During this time, users experienced intermittent connection timeouts and errors for all services deployed in this data center. At this time we have been able to correct the issues affecting connectivity in our JP-OSA (Osaka) data center. We will be monitoring this to ensure that it remains stable. If you are still experiencing issues, please open a Support ticket for assistance.

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