Equinix Metal status is Operational

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Equinix Metal Network

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New York (NY)
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now
Washington DC (DC)
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Silicon Valley (SV)
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Dallas (DA)
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now
Toronto (TR)
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Chicago (CH)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Backbone saturation - Metros HE, SK, FR
Started 1 Apr 2025 10:32:57 (21 hours ago), resolved 1 Apr 2025 11:46:21 (20 hours ago)
Minor Incident
Resolved
Frankfurt (FR)
Equinix Metal Network
Helsinki (HE)
Stockholm (SK)

We are currently investigating a backbone saturation event affecting the following metro areas: HE, SK, and FR.

During this time, customers may experience intermittent packet loss in their communications through the Backbone.

Prefix issue affecting multiple regions
Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
Minor Incident
Resolved
Tokyo (TY)
New York (NY)
Amsterdam (AM)
Hong Kong (HK)
Washington DC (DC)
More...

We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

Equinix Metal Outage Survival Guide

A step-by-step guide to help you survive a Equinix Metal outage
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    Equinix Metal Components

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    Tue 1
    now

    Equinix Metal API

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    Tue 1
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    Equinix Metal Portal

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    Equinix Metal Website

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    Tue 1
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    Equinix Metal Device Provisioning

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    Tue 1
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    Equinix Metal Network

    Wed 26
    Thu 27
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    Sun 30
    Mon 31
    Tue 1
    now
    Backbone saturation - Metros HE, SK, FR
    Started 1 Apr 2025 10:32:57 (21 hours ago), resolved 1 Apr 2025 11:46:21 (20 hours ago)
    Minor Incident
    Resolved
    Frankfurt (FR)
    Equinix Metal Network
    Helsinki (HE)
    Stockholm (SK)

    We are currently investigating a backbone saturation event affecting the following metro areas: HE, SK, and FR.

    During this time, customers may experience intermittent packet loss in their communications through the Backbone.

    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Equinix Metal Americas

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    New York (NY)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Washington DC (DC)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Silicon Valley (SV)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Dallas (DA)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Toronto (TR)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Chicago (CH)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Los Angeles (LA)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Kansas City (KC)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Atlanta (AT)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Houston (HO)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Seattle (SE)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Pittsburgh (PI)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Sao Paulo (SP)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Montreal (MT)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Miami (MI)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Phoenix (PX)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Mexico City (MX)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Equinix Metal EMEA

    Wed 26
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    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Detroit (DT)
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    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Amsterdam (AM)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Frankfurt (FR)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Backbone saturation - Metros HE, SK, FR
    Started 1 Apr 2025 10:32:57 (21 hours ago), resolved 1 Apr 2025 11:46:21 (20 hours ago)
    Minor Incident
    Resolved
    Frankfurt (FR)
    Equinix Metal Network
    Helsinki (HE)
    Stockholm (SK)

    We are currently investigating a backbone saturation event affecting the following metro areas: HE, SK, and FR.

    During this time, customers may experience intermittent packet loss in their communications through the Backbone.

    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    London (LD)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Paris (PA)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Madrid (MD)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Helsinki (HE)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Backbone saturation - Metros HE, SK, FR
    Started 1 Apr 2025 10:32:57 (21 hours ago), resolved 1 Apr 2025 11:46:21 (20 hours ago)
    Minor Incident
    Resolved
    Frankfurt (FR)
    Equinix Metal Network
    Helsinki (HE)
    Stockholm (SK)

    We are currently investigating a backbone saturation event affecting the following metro areas: HE, SK, and FR.

    During this time, customers may experience intermittent packet loss in their communications through the Backbone.

    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Stockholm (SK)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Backbone saturation - Metros HE, SK, FR
    Started 1 Apr 2025 10:32:57 (21 hours ago), resolved 1 Apr 2025 11:46:21 (20 hours ago)
    Minor Incident
    Resolved
    Frankfurt (FR)
    Equinix Metal Network
    Helsinki (HE)
    Stockholm (SK)

    We are currently investigating a backbone saturation event affecting the following metro areas: HE, SK, and FR.

    During this time, customers may experience intermittent packet loss in their communications through the Backbone.

    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Manchester (MA)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Milan (ML)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Dublin (DB)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Equinix Metal Asia-Pacific

    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Tokyo (TY)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Hong Kong (HK)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Sydney (SY)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Singapore (SG)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Seoul (SL)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Osaka (OS)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Melbourne (ME)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.

    Mumbai (MB)
    Wed 26
    Thu 27
    Fri 28
    Sat 29
    Sun 30
    Mon 31
    Tue 1
    now
    Prefix issue affecting multiple regions
    Started 30 Mar 2025 21:21:41 (2 days ago), resolved 30 Mar 2025 21:24:59 (2 days ago)
    Minor Incident
    Resolved
    Tokyo (TY)
    New York (NY)
    Amsterdam (AM)
    Hong Kong (HK)
    Washington DC (DC)
    More...

    We have identified valid prefixes missing from our core routers. A fix has been identified and is being implemented.