Omnissa Workspace ONE Status

Resolved: The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Identified: Omnissa Workspace ONE has noted all underlying issues have been resolved and missing data is continuing to be made available.

Operations teams continue to actively work towards complete recovery.

Identified: Omnissa Workspace ONE has noted partial recovery with SaaS environments and continues to work towards complete rcovery.

Operations teams continue to actively work towards complete recovery.

Identified: Omnissa Workspace ONE has noted partial recovery with some missing data being made available on the affected pages. Omnissa teams will continue working to have all data made available.

Operations teams continue to actively work towards complete recovery.

Identified: Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments.

Operations teams have identified the issue is impacting data loading on these pages: -Device list -Application list -Event log -Deployment tracking

The issue has been identified and a resolution is actively being implemented.

Omnissa Cloud Services portal has been updated for customers affected by this event.

Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Resolved: The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

Customers leveraging on-premise hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may experience residual issues as a result of the outage. Omnissa Workspace ONE recommends restarting the impacted integration modules as a troubleshooting measure. If issues persist, please engage Omnissa Workspace ONE Support for further assistance.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Identified: Omnissa Workspace ONE has noted partial recovery with SaaS environments.

Operations teams continue to actively work towards complete recovery.

Investigating: Omnissa Workspace ONE detected issues which may have impacted availability for UAT SaaS environments hosted in Germany datacenter.

Customers leveraging on-premise hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Enterprise System Connect (VESC), Omnissa Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may experience issues as a result of the issues. We will provide more information shortly.

System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Resolved: Microsoft has confirmed that the issue is resolved. If you are experiencing any residual effects from this issue, please open a Service Request for assistance. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Monitoring: Azure reports that service in East US Availability Zone 01 has been restored. Mitigation efforts are currently focused on addressing a regression within Availability Zones 02 and 03. Microsoft expects to resolve these remaining issues within the next few hours.

We are actively monitoring the situation and will provide another update within the next 4 hours or sooner as more information becomes available.

Monitoring: Microsoft Azure has made progress in mitigating the issue in the East US region. Recovery has been completed in Availability Zone 01, and improvements are being observed. However, mitigation efforts are still ongoing in Availability Zones 02 and 03 due to a regression, with resolution expected within the next couple of hours.

We are actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.

Identified: Microsoft Azure has identified the issue, and mitigation efforts are in progress in the East US region.

For the latest updates from Microsoft, please visit: https://azure.status.microsoft/en-us/status

Our team is actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.

Identified: Microsoft Azure has identified the issue, and mitigation efforts are in progress in the East US region.

For the latest updates from Microsoft, please visit:  https://azure.status.microsoft/en-us/status

Our team is actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.

Investigating: The Horizon Cloud Service team is currently investigating issues affecting the launch of new virtual desktop sessions, resulting from an ongoing Microsoft Azure outage in EastUS region.

For the latest updates from Microsoft, please visit: https://azure.status.microsoft/en-us/status

Our team is actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.

Investigating: The Horizon Cloud Service team is investigating an issues impacting session launch in Azure EastUS region. Customer's may experience failure while launching desktops or applications.

We are actively working to determine the root cause and will provide updates as more information becomes available.

Service reliability is a top priority for Horizon Cloud Service, and we are committed to continuous improvements in our systems.

Resolved: The issue is resolved. If you are experiencing any residual effects from this issue, please open a Service Request for assistance. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Monitoring: Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

Identified: Customers may experience delays or failures when creating, deleting, or updating Desktop Pools in the Japan Region.

We are actively working to mitigate the issue and will provide updates as more information becomes available.

Identified: The Horizon Cloud team is currently investigating an issue impacting VM provisioning rates in the Japan region. Customers may experience delays or failures when creating, deleting, or updating Desktop Pools.

We are actively working to determine the root cause and will provide updates as more information becomes available.

Resolved: Microsoft has confirmed that the issue is resolved. If you are experiencing any residual effects from this issue, please open a Service Request for assistance. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Monitoring: Azure reports that service in East US Availability Zone 01 has been restored. Mitigation efforts are currently focused on addressing a regression within Availability Zones 02 and 03. Microsoft expects to resolve these remaining issues within the next few hours.

We are actively monitoring the situation and will provide another update within the next 4 hours or sooner as more information becomes available.

Monitoring: Microsoft Azure has made progress in mitigating the issue in the East US region. Recovery has been completed in Availability Zone 01, and improvements are being observed. However, mitigation efforts are still ongoing in Availability Zones 02 and 03 due to a regression, with resolution expected within the next couple of hours.

We are actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.

Identified: Microsoft Azure has identified the issue, and mitigation efforts are in progress in the East US region.

For the latest updates from Microsoft, please visit: https://azure.status.microsoft/en-us/status

Our team is actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.

Identified: Microsoft Azure has identified the issue, and mitigation efforts are in progress in the East US region.

For the latest updates from Microsoft, please visit:  https://azure.status.microsoft/en-us/status

Our team is actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.

Investigating: The Horizon Cloud Service team is currently investigating issues affecting the launch of new virtual desktop sessions, resulting from an ongoing Microsoft Azure outage in EastUS region.

For the latest updates from Microsoft, please visit: https://azure.status.microsoft/en-us/status

Our team is actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.

Investigating: The Horizon Cloud Service team is investigating an issues impacting session launch in Azure EastUS region. Customer's may experience failure while launching desktops or applications.

We are actively working to determine the root cause and will provide updates as more information becomes available.

Service reliability is a top priority for Horizon Cloud Service, and we are committed to continuous improvements in our systems.

Resolved: The issue is resolved. If you are experiencing any residual effects from this issue, please open a Service Request for assistance. We apologize for the inconvenience and thank you for your patience and continued support.

Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Monitoring: Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available.

Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

Identified: Customers may experience delays or failures when creating, deleting, or updating Desktop Pools in the Japan Region.

We are actively working to mitigate the issue and will provide updates as more information becomes available.

Identified: The Horizon Cloud team is currently investigating an issue impacting VM provisioning rates in the Japan region. Customers may experience delays or failures when creating, deleting, or updating Desktop Pools.

We are actively working to determine the root cause and will provide updates as more information becomes available.