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Active Incidents

<SOAR Playbooks being disabled> | <CINC-61075> (Degraded Performance)
Started 30 May 2025 22:52:17 (2 days ago), still ongoing
Minor Incident
Identified
Infrastructure

Hello,

Splunk Cloud customers using the SOAR platform may be impacted by Playbooks appearing to load but backend logic failing.

We have identified the source of the issue in version 6.4.1 and are currently working on implementing a fix. At this time, there is no further action needed from customers.

There is an active workaround to mitigate impact:

  • Open the playbook in the Visual Playbook Editor (VPE).
  • Manually review and adjust the join settings (check/uncheck as needed).
  • Save the playbook to apply the changes

Your patience is greatly appreciated and we will provide more updates as we implement the fix.

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    <SOAR Playbooks being disabled> | <CINC-61075> (Degraded Performance)
    Started 30 May 2025 22:52:17 (2 days ago), still ongoing
    Minor Incident
    Identified
    Infrastructure

    Hello,

    Splunk Cloud customers using the SOAR platform may be impacted by Playbooks appearing to load but backend logic failing.

    We have identified the source of the issue in version 6.4.1 and are currently working on implementing a fix. At this time, there is no further action needed from customers.

    There is an active workaround to mitigate impact:

    • Open the playbook in the Visual Playbook Editor (VPE).
    • Manually review and adjust the join settings (check/uncheck as needed).
    • Save the playbook to apply the changes

    Your patience is greatly appreciated and we will provide more updates as we implement the fix.