Cradlepoint status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Cradlepoint Outage Survival Guide

A step-by-step guide to help you survive a Cradlepoint outage
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    Cradlepoint Components

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    Cradlepoint NetCloud Manager Cloud Services - Americas us0

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    Account Login / User Interface / API
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    Endpoint Management
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    Visibility, Analytics, and Insights
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    Subscription Management
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    Policy Management
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    Zero Trust Portal and Authentication
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    Cradlepoint NetCloud Manager Cloud Services Static IP

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    Cradlepoint NetCloud SASE POPs - Americas

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    Ashburn POP
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    Brazil POP
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    Canada POP
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    Canada 2 POP
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    Chicago POP
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    Mexico POP
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    Ohio POP
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    Phoenix POP
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    San Jose POP
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    Cradlepoint Websites and Portals

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    Documentation Portal (docs.cradlepoint.com)
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    Customer Connect (customer.cradlepoint.com)
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    Website (www.cradlepoint.com)
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    University (www.cradlepointuniversity.com)
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    Cascade Partner Portal
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    Cradlepoint Alternatives

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    CH - Chicago
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    Network Component Issue (Equinix Internet Access / Equinix Connect)
    Started 9 Aug 2024 19:24:26 (5 months ago), still ongoing
    Minor Incident
    Identified
    CH - Chicago

    We are currently investigating this issue.

    y13q86ll6q0x
    Incident Number: INC0049094
    [Equinix Internet Access / Equinix Connect - AMER (CH)]
    DE - Denver
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    Provider Issue (Equinix Internet Access / Equinix Connect)
    Started 1 Jul 2024 03:13:27 (7 months ago), still ongoing
    Minor Incident
    Identified
    DE - Denver

    We are currently investigating this issue.

    6bstkpzww9qj
    Incident Number: INC0045930
    [Equinix Internet Access / Equinix Connect - AMER (DE)]
    See all
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    US AMS
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    Action Required: Important Ivanti/Cherwell TLS Configuration Change to Avoid Service Interruptions
    Started 15 Jan 2025 16:27:36 (3 days ago), still ongoing
    Incident without Impact
    Investigating
    US AMS
    US Datacenter
    EMEA Datacenter
    APAC Datacenter
    Canada Datacenter
    More...

    Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    • Ivanti Cherwell CSM 9.5 and Older

    • Ivanti Cherwell CAM 12.0 and Older

    Required Action to Avoid Service Interruptions

    If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.

    Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    US Datacenter
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    Action Required: Important Ivanti/Cherwell TLS Configuration Change to Avoid Service Interruptions
    Started 15 Jan 2025 16:27:36 (3 days ago), still ongoing
    Incident without Impact
    Investigating
    US AMS
    US Datacenter
    EMEA Datacenter
    APAC Datacenter
    Canada Datacenter
    More...

    Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    • Ivanti Cherwell CSM 9.5 and Older

    • Ivanti Cherwell CAM 12.0 and Older

    Required Action to Avoid Service Interruptions

    If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.

    Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    See all
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