CASTAI status is Operational

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CASTAI Autoscaler

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Active Incidents

No active incidents

Recently Resolved Incidents

Autoscaling down for clusters
Started 19 Nov 2024 11:57:26 (2 days ago), resolved 19 Nov 2024 11:57:26 (2 days ago)
Incident without Impact
Resolved
Autoscaler

a misconfiguration job caused a memory limit issue for one of the services, resulting in instability and impacting autoscaling. The issue was resolved by 12:22 UTC after we reverted the job and corrected the memory configuration. The clusters are now back online and connected.

CASTAI Outage Survival Guide

A step-by-step guide to help you survive a CASTAI outage
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    CASTAI Components

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    CASTAI Uptime of public API: api.cast.ai

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    CASTAI Uptime of https://console.cast.ai

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    CASTAI Autoscaler

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    Autoscaling down for clusters
    Started 19 Nov 2024 11:57:26 (2 days ago), resolved 19 Nov 2024 11:57:26 (2 days ago)
    Incident without Impact
    Resolved
    Autoscaler

    a misconfiguration job caused a memory limit issue for one of the services, resulting in instability and impacting autoscaling. The issue was resolved by 12:22 UTC after we reverted the job and corrected the memory configuration. The clusters are now back online and connected.

    CASTAI Uptime of EU API: api.eu.cast.ai

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    CASTAI Uptime of https://console.eu.cast.ai

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    CASTAI EU Autoscaler

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    CASTAI Alternatives

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    Instaclustr Monitoring API

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    Monitoring API Latency and Error Issues
    Started 20 Nov 2024 12:28:20 (20 hours ago), still ongoing
    Minor Incident
    Investigating
    Monitoring API
    Prometheus API

    We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused.

    Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational.

    We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

    Instaclustr Prometheus API

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    Monitoring API Latency and Error Issues
    Started 20 Nov 2024 12:28:20 (20 hours ago), still ongoing
    Minor Incident
    Investigating
    Monitoring API
    Prometheus API

    We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused.

    Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational.

    We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

    See all
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