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Real-time updates of GoCardless issues and outages

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Active Incidents

Temporary removal of Arbuthnot Latham United Kingdom from the list of institutions for Instant Bank Payments
Started 5 Jul 2024 13:14:32 (7 months ago), still ongoing
Incident without Impact
Identified
Instant Bank Pay

Arbuthnot Latham United Kingdom are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).

We are monitoring the situation and will update at the earliest.

See all updates

Recently Resolved Incidents

No recent incidents

GoCardless Outage Survival Guide

A step-by-step guide to help you survive a GoCardless outage
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    Temporary removal of Arbuthnot Latham United Kingdom from the list of institutions for Instant Bank Payments
    Started 5 Jul 2024 13:14:32 (7 months ago), still ongoing
    Incident without Impact
    Identified
    Instant Bank Pay

    Arbuthnot Latham United Kingdom are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).

    We are monitoring the situation and will update at the earliest.

    See all updates

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    GoCardless for Xero, formerly Directli (directli.co.uk)

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    GoCardless Alternatives

    EBANX Status

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    SLA Violation Detected
    Started 10 Dec 2024 00:55:50 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Authentication

    Some customers are experiencing an issue with Authentication. We are investigating and will update this page as we resolve the issue.

    See all updates
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    UK faster payments outgoing payments delayed
    Started 4 Oct 2024 11:10:59 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Outgoing transfers

    We’re experiencing a delay in processing outbound payments at the moment, affecting UK Faster Payments. Monese card payments will still work.

    We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

    See all
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