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Active Incidents

Temporary removal of Arbuthnot Latham United Kingdom from the list of institutions for Instant Bank Payments
Started 5 Jul 2024 13:14:32 (5 months ago), still ongoing
Incident without Impact
Identified
Instant Bank Pay

Arbuthnot Latham United Kingdom are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).

We are monitoring the situation and will update at the earliest.

Recently Resolved Incidents

No recent incidents

GoCardless Outage Survival Guide

A step-by-step guide to help you survive a GoCardless outage
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    GoCardless Components

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    GoCardless API

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    GoCardless Payment Pages

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    GoCardless Dashboard

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    GoCardless website
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    GoCardless Payment Processing

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    Reporting
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    Payouts
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    Submissions
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    Instant Bank Pay
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    Temporary removal of Arbuthnot Latham United Kingdom from the list of institutions for Instant Bank Payments
    Started 5 Jul 2024 13:14:32 (5 months ago), still ongoing
    Incident without Impact
    Identified
    Instant Bank Pay

    Arbuthnot Latham United Kingdom are experiencing an unplanned downtime. As a result, they will not appear on the list of institutions for Instant Bank Payments (on the payer’s side).

    We are monitoring the situation and will update at the earliest.

    GoCardless Webhooks

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    Sandbox
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    GoCardless for Xero, formerly Directli (directli.co.uk)

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    GoCardless Alternatives

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    Monese Outgoing transfers

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    UK faster payments outgoing payments delayed
    Started 4 Oct 2024 11:10:59 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Outgoing transfers

    We’re experiencing a delay in processing outbound payments at the moment, affecting UK Faster Payments. Monese card payments will still work.

    We thank you for your patience while we resolve this issue, and we’ll update this page as soon as we can.

    See all
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    Azupay api

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    Azupay External NPP Network

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    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Identified
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

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