CaptivateIQ Status
Real-time updates of CaptivateIQ issues and outages
CaptivateIQ status is Operational
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Workbooks & Commission Plans
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People & Hierarchies Management
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Active Incidents
No active incidents
Recently Resolved Incidents
What-if calculator degraded performance
Started 20 Feb 2026 20:48:20 (3 days ago), resolved 20 Feb 2026 21:01:34 (3 days ago)
Minor Incident
Resolved
Workbooks & Commission Plans
The issue has been identified and a fix is being implemented.
Hierarchy pages are not loading
Started 18 Feb 2026 18:50:46 (5 days ago), resolved 18 Feb 2026 19:33:11 (5 days ago)
Minor Incident
Resolved
People & Hierarchies Management
The issue has been identified, and a fix is being implemented.
CaptivateIQ Outage Survival Guide
A step-by-step guide to help you survive a CaptivateIQ outage
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CaptivateIQ Components
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CaptivateIQ Incentives
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Workbooks & Commission Plans
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Sun 22
now
What-if calculator degraded performance
Started 20 Feb 2026 20:48:20 (3 days ago), resolved 20 Feb 2026 21:01:34 (3 days ago)
Minor Incident
Resolved
Workbooks & Commission Plans
The issue has been identified and a fix is being implemented.
Data & Connections
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Sun 22
now
Payouts
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Payee User Interface
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Reporting
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Plan Management
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Admin Services
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Inquiries
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Workflow Builder
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People & Hierarchies Management
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Hierarchy pages are not loading
Started 18 Feb 2026 18:50:46 (5 days ago), resolved 18 Feb 2026 19:33:11 (5 days ago)
Minor Incident
Resolved
People & Hierarchies Management
The issue has been identified, and a fix is being implemented.
Jobs User Interface
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Audit Logs
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CaptivateIQ Workbooks & Commission Plans
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CIQ Assist
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now
SmartGrid (Worksheet Calculations)
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Worksheet Import/Export
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Sandboxes
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Components
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CaptivateIQ Planning
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CaptivateIQ Data & Connections
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CaptivateIQ User Login
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Data Connectors
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CaptivateIQ Marketing Site (captivateiq.com)
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CaptivateIQ Knowledge Center (support.captivateiq.com)
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API Requests
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CaptivateIQ Payouts
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Payout Processing
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Payout Reviews
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Statement Designer
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CaptivateIQ Reporting
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Quick Reporting
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Advanced Reporting
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CaptivateIQ Admin Services
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