CaptivateIQ Status
Real-time updates of CaptivateIQ issues and outages
CaptivateIQ status is Operational
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Payouts
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CaptivateIQ User Login
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Active Incidents
Issue with Accessing CaptivateIQ
Started 14 Apr 2025 15:46:28 (8 days ago), still ongoing
Major Incident
Investigating
User Login
We are currently investigating an issue with accessing the platform. We will provide an update in 30 minutes.
Recently Resolved Incidents
Issue loading various CIQ pages
Started 17 Apr 2025 08:05:45 (5 days ago), resolved 17 Apr 2025 09:14:19 (5 days ago)
Major Incident
Resolved
Payouts
We have been made aware of an issue with loading various pages in CaptivateIQ. We are investigating and will update in 30 minutes.
CaptivateIQ Outage Survival Guide
A step-by-step guide to help you survive a CaptivateIQ outage
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CaptivateIQ Components
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CaptivateIQ Incentives
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Workbooks & Commission Plans
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Data & Connections
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Payouts
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Issue loading various CIQ pages
Started 17 Apr 2025 08:05:45 (5 days ago), resolved 17 Apr 2025 09:14:19 (5 days ago)
Major Incident
Resolved
Payouts
We have been made aware of an issue with loading various pages in CaptivateIQ. We are investigating and will update in 30 minutes.
Payee User Interface
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Reporting
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Admin Services
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Plan Management
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Inquiries
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Workflow Builder
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People & Hierarchies Management
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Jobs User Interface
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Audit Logs
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CaptivateIQ Workbooks & Commission Plans
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SmartGrid (Worksheet Calculations)
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CIQ Assist
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Worksheet Import/Export
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Sandboxes
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CaptivateIQ Planning
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Components
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CaptivateIQ Data & Connections
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CaptivateIQ User Login
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Issue with Accessing CaptivateIQ
Started 14 Apr 2025 15:46:28 (8 days ago), still ongoing
Major Incident
Investigating
User Login
We are currently investigating an issue with accessing the platform. We will provide an update in 30 minutes.
CaptivateIQ Marketing Site (captivateiq.com)
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Data Connectors
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API Requests
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CaptivateIQ Knowledge Center (support.captivateiq.com)
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CaptivateIQ Payouts
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Payout Processing
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Payout Reviews
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Statement Designer
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CaptivateIQ Reporting
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Quick Reporting
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Advanced Reporting
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CaptivateIQ Admin Services
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