CaptivateIQ Status: check for CaptivateIQ outages and issues

CaptivateIQ status is Operational

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Data & Connections

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Audit Logs

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CaptivateIQ User Login

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See all 35 CaptivateIQ components

Last updated 1 minute ago from official status page. Learn more

Stay ahead of CaptivateIQ outages

Active Incidents

Issue with Accessing CaptivateIQ

Started 14 Apr 2025 15:46:28 (2 months ago), still ongoing

Major Incident

Investigating

User Login

We are currently investigating an issue with accessing the platform. We will provide an update in 30 minutes.

Recently Resolved Incidents

Audit Log and Data Performance Issues

Started 19 Jun 2025 19:38:38 (3 days ago), resolved 20 Jun 2025 04:09:14 (2 days ago)

Minor Incident

Resolved

Data & Connections

Audit Logs

This morning CaptivateIQ addressed an issue in the Audit Logs feature which requires reprocessing a large volume of audit log data over the next 24 hours.

During this time, some customers may experience longer than usual processing time and incomplete audit logs data.

See all updates

CaptivateIQ Outage Survival Guide

A step-by-step guide to help you survive a CaptivateIQ outage

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CaptivateIQ Components

CaptivateIQ

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CaptivateIQ Incentives

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Workbooks & Commission Plans

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Data & Connections

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Audit Log and Data Performance Issues

Started 19 Jun 2025 19:38:38 (3 days ago), resolved 20 Jun 2025 04:09:14 (2 days ago)

Minor Incident

Resolved

Data & Connections

Audit Logs

This morning CaptivateIQ addressed an issue in the Audit Logs feature which requires reprocessing a large volume of audit log data over the next 24 hours.

During this time, some customers may experience longer than usual processing time and incomplete audit logs data.

See all updates

Payouts

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Payee User Interface

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Reporting

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Plan Management

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Admin Services

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Inquiries

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Workflow Builder

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People & Hierarchies Management

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Jobs User Interface

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CaptivateIQ Workbooks & Commission Plans

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Audit Logs

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Audit Log and Data Performance Issues

Started 19 Jun 2025 19:38:38 (3 days ago), resolved 20 Jun 2025 04:09:14 (2 days ago)

Minor Incident

Resolved

Data & Connections

Audit Logs

This morning CaptivateIQ addressed an issue in the Audit Logs feature which requires reprocessing a large volume of audit log data over the next 24 hours.

During this time, some customers may experience longer than usual processing time and incomplete audit logs data.

See all updates

SmartGrid (Worksheet Calculations)

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CIQ Assist

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Worksheet Import/Export

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Sandboxes

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CaptivateIQ Planning

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Components

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CaptivateIQ User Login

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Issue with Accessing CaptivateIQ

Started 14 Apr 2025 15:46:28 (2 months ago), still ongoing

Major Incident

Investigating

User Login

We are currently investigating an issue with accessing the platform. We will provide an update in 30 minutes.

CaptivateIQ Data & Connections

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CaptivateIQ Marketing Site (captivateiq.com)

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Data Connectors

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CaptivateIQ Knowledge Center (support.captivateiq.com)

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API Requests

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CaptivateIQ Payouts

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Payout Processing

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Payout Reviews

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Statement Designer

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CaptivateIQ Reporting

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Quick Reporting

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Advanced Reporting

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CaptivateIQ Admin Services

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CaptivateIQ Status

Real-time updates of CaptivateIQ issues and outages

CaptivateIQ status is Operational

Data & Connections

Audit Logs

CaptivateIQ User Login

Active Incidents

Recently Resolved Incidents

CaptivateIQ Outage Survival Guide

CaptivateIQ Components

CaptivateIQ Incentives

Workbooks & Commission Plans

Data & Connections

Payouts

Payee User Interface

Reporting

Plan Management

Admin Services

Inquiries

Workflow Builder

People & Hierarchies Management

Jobs User Interface

CaptivateIQ Workbooks & Commission Plans

Audit Logs

SmartGrid (Worksheet Calculations)

CIQ Assist

Worksheet Import/Export

Sandboxes

CaptivateIQ Planning

Components

CaptivateIQ User Login

CaptivateIQ Data & Connections

CaptivateIQ Marketing Site (captivateiq.com)

Data Connectors

CaptivateIQ Knowledge Center (support.captivateiq.com)

API Requests

CaptivateIQ Payouts

Payout Processing

Payout Reviews

Statement Designer

CaptivateIQ Reporting

Quick Reporting

Advanced Reporting

CaptivateIQ Admin Services

CaptivateIQ Alternatives

Commonly Used Together