CaptivateIQ Status
Real-time updates of CaptivateIQ issues and outages
CaptivateIQ status is Operational
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Data & Connections
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CaptivateIQ User Login
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Active Incidents
Issue with Accessing CaptivateIQ
Started 14 Apr 2025 15:46:28 (28 days ago), still ongoing
Major Incident
Investigating
User Login
We are currently investigating an issue with accessing the platform. We will provide an update in 30 minutes.
Recently Resolved Incidents
Some Managed Connectors Failing
Started 6 May 2025 15:53:39 (6 days ago), resolved 6 May 2025 17:45:29 (6 days ago)
Major Incident
Resolved
Data & Connections
We are currently investing an issue where some managed connectors are failing.
CaptivateIQ Outage Survival Guide
A step-by-step guide to help you survive a CaptivateIQ outage
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CaptivateIQ Components
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CaptivateIQ Incentives
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Workbooks & Commission Plans
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Data & Connections
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Some Managed Connectors Failing
Started 6 May 2025 15:53:39 (6 days ago), resolved 6 May 2025 17:45:29 (6 days ago)
Major Incident
Resolved
Data & Connections
We are currently investing an issue where some managed connectors are failing.
Payouts
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Payee User Interface
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Reporting
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Plan Management
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Admin Services
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Inquiries
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Workflow Builder
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People & Hierarchies Management
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Jobs User Interface
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CaptivateIQ Workbooks & Commission Plans
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Audit Logs
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CIQ Assist
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SmartGrid (Worksheet Calculations)
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Worksheet Import/Export
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Sandboxes
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CaptivateIQ Planning
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Components
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CaptivateIQ User Login
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Issue with Accessing CaptivateIQ
Started 14 Apr 2025 15:46:28 (28 days ago), still ongoing
Major Incident
Investigating
User Login
We are currently investigating an issue with accessing the platform. We will provide an update in 30 minutes.
CaptivateIQ Data & Connections
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Data Connectors
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CaptivateIQ Marketing Site (captivateiq.com)
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API Requests
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CaptivateIQ Knowledge Center (support.captivateiq.com)
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CaptivateIQ Payouts
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Payout Processing
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Payout Reviews
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Statement Designer
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CaptivateIQ Reporting
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Quick Reporting
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Advanced Reporting
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CaptivateIQ Admin Services
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