CaptivateIQ Status
Real-time updates of CaptivateIQ issues and outages
CaptivateIQ status is Operational
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CaptivateIQ User Login
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Active Incidents
No active incidents
Recently Resolved Incidents
Salesforce IDP + SSO Login Issuies
Started 3 Feb 2026 18:35:22 (3 days ago), resolved 4 Feb 2026 00:59:06 (3 days ago)
Minor Incident
Resolved
User Login
We are investigating an issue with certain customers being unable to authenticate via SSO when using salesforce as their IDP.
CaptivateIQ Outage Survival Guide
A step-by-step guide to help you survive a CaptivateIQ outage
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CaptivateIQ Components
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CaptivateIQ Incentives
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Workbooks & Commission Plans
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Data & Connections
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Payouts
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Payee User Interface
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Reporting
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Plan Management
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Admin Services
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Inquiries
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Workflow Builder
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People & Hierarchies Management
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Jobs User Interface
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Audit Logs
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CaptivateIQ Workbooks & Commission Plans
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CIQ Assist
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SmartGrid (Worksheet Calculations)
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Sandboxes
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Worksheet Import/Export
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CaptivateIQ Planning
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Components
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CaptivateIQ Data & Connections
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CaptivateIQ User Login
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Salesforce IDP + SSO Login Issuies
Started 3 Feb 2026 18:35:22 (3 days ago), resolved 4 Feb 2026 00:59:06 (3 days ago)
Minor Incident
Resolved
User Login
We are investigating an issue with certain customers being unable to authenticate via SSO when using salesforce as their IDP.
CaptivateIQ Marketing Site (captivateiq.com)
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Data Connectors
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CaptivateIQ Knowledge Center (support.captivateiq.com)
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API Requests
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CaptivateIQ Payouts
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Payout Processing
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Payout Reviews
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Statement Designer
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CaptivateIQ Reporting
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Quick Reporting
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Advanced Reporting
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CaptivateIQ Admin Services
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