
Tango Card Status
Real-time updates of Tango Card issues and outages
Tango Card status is Operational
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Tango Card RaaS API v2 - Production
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Tango Card Rewards Genius - Production
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Active Incidents
Supplier infrastructure issue identified resulting in slow orders, failed orders
Started 17 Mar 2025 17:10:03 (4 months ago), still ongoing
Major Incident
Investigating
RaaS API v2 - Production
Rewards Genius - Production
Some orders placed through Tango's API and Tango portal are flowing through slower than usual and some are timing out resulting in order failures.
Recently Resolved Incidents
Tango portal encounters a blank screen
Started 21 Jul 2025 17:02:58 (2 days ago), resolved 21 Jul 2025 17:18:16 (2 days ago)
Critical Incident
Resolved
Rewards Genius - Production
Tango portal is not currently loading. Attempting to access https://tango-portal.tangocard.com/ results in a blank screen.
Tango Card Outage Survival Guide
A step-by-step guide to help you survive a Tango Card outage
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Tango Card Components
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Tango Card RaaS API v2 - Production
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Supplier infrastructure issue identified resulting in slow orders, failed orders
Started 17 Mar 2025 17:10:03 (4 months ago), still ongoing
Major Incident
Investigating
RaaS API v2 - Production
Rewards Genius - Production
Some orders placed through Tango's API and Tango portal are flowing through slower than usual and some are timing out resulting in order failures.
Tango Card RaaS API v2 - Sandbox
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Tango Card website
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Tango Card Help Centers
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Tango Card Rewards Genius - Production
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Supplier infrastructure issue identified resulting in slow orders, failed orders
Started 17 Mar 2025 17:10:03 (4 months ago), still ongoing
Major Incident
Investigating
RaaS API v2 - Production
Rewards Genius - Production
Some orders placed through Tango's API and Tango portal are flowing through slower than usual and some are timing out resulting in order failures.
Tango portal encounters a blank screen
Started 21 Jul 2025 17:02:58 (2 days ago), resolved 21 Jul 2025 17:18:16 (2 days ago)
Critical Incident
Resolved
Rewards Genius - Production
Tango portal is not currently loading. Attempting to access https://tango-portal.tangocard.com/ results in a blank screen.
Tango Card Item
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Tango Card Reward Link - Production
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Tango Card Reward Link - Sandbox
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Tango Card Landing Page
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