Factorial status is Operational

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Factorial API

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Factorial app.factorialhr.com

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Sporadic errors using the application
Started 13 Jan 2025 08:36:04 (5 days ago), resolved 13 Jan 2025 09:02:36 (5 days ago)
Major Incident
Resolved
Factorial API
app.factorialhr.com

Some users are experiencing sporadic errors loading or moving around different features of the application. We have identified the potential root cause of the issue and have deployed a solution that should solve these errors.

Factorial Outage Survival Guide

A step-by-step guide to help you survive a Factorial outage
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    Factorial Components

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    Factorial API

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    Sporadic errors using the application
    Started 13 Jan 2025 08:36:04 (5 days ago), resolved 13 Jan 2025 09:02:36 (5 days ago)
    Major Incident
    Resolved
    Factorial API
    app.factorialhr.com

    Some users are experiencing sporadic errors loading or moving around different features of the application. We have identified the potential root cause of the issue and have deployed a solution that should solve these errors.

    Factorial app.factorialhr.com

    Sat 11
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    Sporadic errors using the application
    Started 13 Jan 2025 08:36:04 (5 days ago), resolved 13 Jan 2025 09:02:36 (5 days ago)
    Major Incident
    Resolved
    Factorial API
    app.factorialhr.com

    Some users are experiencing sporadic errors loading or moving around different features of the application. We have identified the potential root cause of the issue and have deployed a solution that should solve these errors.

    Factorial Webpage

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    Factorial External Services

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    Email provider
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    Payments provider
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    Factorial Alternatives

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    Payroll Hub
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    We’ve identified an issue with our Payroll hub service
    Started 10 Nov 2024 07:13:11 (2 months ago), still ongoing
    Major Incident
    Identified
    Payroll Hub

    We confirm there is a problem with our Payroll hub service and we’re working to resolve it.

    See all
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    Greenhouse Third-Party Integrations

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    Adobe Acrobat Sign
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    Unable to set a custom expiration date
    Started 17 Dec 2024 00:37:58 (1 month ago), still ongoing
    Minor Incident
    Identified
    Adobe Acrobat Sign

    The UI is not allowing the user to set a custom expiration date. It is defaulting to the standard 15 days. We are currently investigation the issue. Users should still be able to continue to use the feature if they do not need to set a custom expiration date.

    See all
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