Factorial Status

Resolved: This incident has been resolved.

Monitoring: Monitoring Update – Issue Resolved

We have successfully resolved the issue that caused the disruption to scheduled jobs. All affected systems are now operating normally.

What was impacted:

Automatic Breaks: Inconsistent data has been addressed.

Time Off and Expenses Reports: All processing functions have been restored. We recommend re-triggering any reports from the affected period to ensure accuracy.

Notifications: Missed notifications should now be working as expected.

We've implemented safeguards to help prevent this type of issue from occurring again. We sincerely apologize for any inconvenience caused and appreciate your patience and understanding during this time.

If you continue to experience any issues, please don't hesitate to contact our support team.

Monitoring: We are currently experiencing an unexpected event that has resulted in the loss of some scheduled jobs. We are actively investigating the issue and working to restore normal operations as quickly as possible.

We have identified the following impact:

• Automatic Breaks: users may notice inconsistent information regarding automatic breaks.
• Time Off and Expenses Reports: users may need to retrigger their time off and expenses reports to ensure accurate processing.
• Other minor side-effects like missed notifications.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue. We will provide updates as more information becomes available.

Thank you for your patience.

Next Update: before 17/06/2025 12:00 CEST