Firstup Status

Monitoring: The User Imports issue has also been mitigated, and all user import files are now processing as expected.

We will be placing the impacted services under monitoring for now.

Identified: The email delivery delays issue experienced today has been mitigated, and all email communications should have been delivered by now.

We continue to investigate why some User Import jobs are stuck, and will provide another update within 1 hour.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating reports where campaign communication deliveries on the EU and US platforms are delayed. This may include campaign emails, push notifications and assistant notifications. This is also causing and issue with the User Import feature as some uploads are stuck in processing state for an extended period of time.

Monitoring: The User Imports issue has also been mitigated, and all user import files are now processing as expected.

We will be placing the impacted services under monitoring for now.

Identified: The email delivery delays issue experienced today has been mitigated, and all email communications should have been delivered by now.

We continue to investigate why some User Import jobs are stuck, and will provide another update within 1 hour.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating reports where campaign communication deliveries on the EU and US platforms are delayed. This may include campaign emails, push notifications and assistant notifications. This is also causing and issue with the User Import feature as some uploads are stuck in processing state for an extended period of time.

Monitoring: The User Imports issue has also been mitigated, and all user import files are now processing as expected.

We will be placing the impacted services under monitoring for now.

Identified: The email delivery delays issue experienced today has been mitigated, and all email communications should have been delivered by now.

We continue to investigate why some User Import jobs are stuck, and will provide another update within 1 hour.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating reports where campaign communication deliveries on the EU and US platforms are delayed. This may include campaign emails, push notifications and assistant notifications. This is also causing and issue with the User Import feature as some uploads are stuck in processing state for an extended period of time.

Monitoring: The User Imports issue has also been mitigated, and all user import files are now processing as expected.

We will be placing the impacted services under monitoring for now.

Identified: The email delivery delays issue experienced today has been mitigated, and all email communications should have been delivered by now.

We continue to investigate why some User Import jobs are stuck, and will provide another update within 1 hour.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating reports where campaign communication deliveries on the EU and US platforms are delayed. This may include campaign emails, push notifications and assistant notifications. This is also causing and issue with the User Import feature as some uploads are stuck in processing state for an extended period of time.

Monitoring: The User Imports issue has also been mitigated, and all user import files are now processing as expected.

We will be placing the impacted services under monitoring for now.

Identified: The email delivery delays issue experienced today has been mitigated, and all email communications should have been delivered by now.

We continue to investigate why some User Import jobs are stuck, and will provide another update within 1 hour.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating reports where campaign communication deliveries on the EU and US platforms are delayed. This may include campaign emails, push notifications and assistant notifications. This is also causing and issue with the User Import feature as some uploads are stuck in processing state for an extended period of time.

Monitoring: The User Imports issue has also been mitigated, and all user import files are now processing as expected.

We will be placing the impacted services under monitoring for now.

Identified: The email delivery delays issue experienced today has been mitigated, and all email communications should have been delivered by now.

We continue to investigate why some User Import jobs are stuck, and will provide another update within 1 hour.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating reports where campaign communication deliveries on the EU and US platforms are delayed. This may include campaign emails, push notifications and assistant notifications. This is also causing and issue with the User Import feature as some uploads are stuck in processing state for an extended period of time.