Lever Status

Resolved: Cloudflare has reported that its traffic engineering efforts have successfully mitigated the majority of congestion and packet loss associated with this incident. As a result, service conditions are improving; however, some users may still experience intermittent connectivity issues while their recovery efforts continue.

Customer Impact: Most services have stabilized, but some users may continue to experience intermittent latency, timeouts, or connectivity issues during the final stages of recovery.

Customers can monitor the latest updates directly on Cloudflare's status page: https://www.cloudflarestatus.com/ We will continue to provide updates as new information becomes available.

Identified: Monitoring Third-Party Network Issue

Status: We continue to monitor an ongoing third-party network incident affecting Cloudflare, which is causing intermittent timeouts, increased latency, and occasional Cloudflare error pages for some users accessing our platforms.

Based on updates from Cloudflare, the issue is related to a network infrastructure event in North America, and their engineering teams are actively rerouting traffic and implementing mitigation measures to restore service stability.

At this time, the underlying issue resides with a third-party provider and is outside of our direct control. Our teams are closely monitoring the situation and validating service availability as Cloudflare implements corrective actions.

Customers may continue to experience intermittent connectivity issues, slow response times, or timeout errors until Cloudflare has fully resolved the incident.

For the latest updates, please monitor Cloudflare's status page directly: https://www.cloudflarestatus.com/ We appreciate your patience and will continue to provide updates as new information becomes available.

Investigating: We are currently investigating an issue impacting access to our platforms. A broader Cloudflare service disruption is affecting connectivity, resulting in:

Request timeouts Increased latency and slow page loads Cloudflare-generated error pages (including 5xx errors) Intermittent access to platform services

Our teams are actively monitoring the situation and assessing the impact on our services. While the issue appears to originate from Cloudflare's infrastructure, we continue to monitor service health and will provide updates as additional information becomes available. Customers can monitor Cloudflare's incident status directly at: https://www.cloudflarestatus.com/ Start Time: ~9:35 EDT We apologize for the inconvenience and appreciate your patience while service providers work to restore normal operations.

Customer Impact: Users may experience intermittent access issues, delayed responses, request failures, or Cloudflare error pages when accessing platform services. Reference: Cloudflare Status Page — https://www.cloudflarestatus.com/