Lever Status

Monitoring: Customers should now be able to utilize Lever Data APIs with no issues. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

Identified: Our team has identified an issue with the Lever Data API. Our team has a short term fix in place while we work to implement a full resolution. Customers may experience intermittent issues while we work towards a full resolution. Our engineering teams are working to resolve this issue as soon as possible.

Monitoring: A short term fix has been implemented for the issue that was identified while our team works to implement a long term fix. Customers should now be able to leverage the data API while our team continues their investigation. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

Identified: We are continuing to work on a fix for this issue.

Identified: We’ve identified an issue with the Lever Data API, and we’re working to implement a fix. The data API will be unavailable as we work to resolve the behaviors. Additional updates will be provided as soon as a resolution is in place.

Resolved: This incident has been resolved.

Monitoring: Our fix should prevent the future occurrences of this behavior, and our engineering team is currently looking into a retroactive fix for the already impacted interview panel feedback.

Identified: Our team was able to identify the cause for this behavior, and our team was able to implement a fix to prevent this behavior moving forward.

Investigating: We are currently investigating an issue that is intermittently affecting the interview scheduling/feedback submission workflows. Issues impacting feedback form submissions were noticed around 12/6/2024 at ~6:30 am Pacific time. Users may intermittently experience multiple feedback on a panel being associated with a single user. Our Engineering teams are actively working to resolve this as soon as possible.

Resolved: The issue where 500 errors were being encountered when attempting to access hire.lever.co has been resolved. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

Monitoring: A fix has been implemented for the issue causing the '500 error' messages. Customers should now be able to access hire.lever.co once more. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

Identified: Our team is still actively working to restore functionality to the Lever tool. We will continue to provide updates as they are made available.

Identified: We have identified an issue where the 500 Error is received when accessing Lever, affecting most North America customers. We became aware of this issue at 9am EST. We will keep you updated as we continue working on this issue and await further information from our engineering teams.

Monitoring: Our team was able to stabilize the hire.lever.co platform. Customers should now be able to access the Lever tool without encountering the 500 error messages. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

Identified: Our team has identified the issue and is working to implement a resolution. Users may intermittently experience 500 error messages when attempting to access Hire.lever.co. Our Engineering teams are actively working to resolve this as soon as possible.

Monitoring: Our team was able to stabilize the hire.lever.co platform. Customers should now be able to access the Lever tool without encountering the 500 error messages. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

Investigating: We are continuing our investigation into an issue that is intermittently affecting the hire.lever.co platform. Users may intermittently experience 500 error messages when attempting to access Hire.lever.co. Our Engineering teams are actively working to resolve this as soon as possible.

Resolved: This incident has been resolved.

Monitoring: Our fix should prevent the future occurrences of this behavior, and our engineering team is currently looking into a retroactive fix for the already impacted interview panel feedback.

Identified: Our team was able to identify the cause for this behavior, and our team was able to implement a fix to prevent this behavior moving forward.

Investigating: We are currently investigating an issue that is intermittently affecting the interview scheduling/feedback submission workflows. Issues impacting feedback form submissions were noticed around 12/6/2024 at ~6:30 am Pacific time. Users may intermittently experience multiple feedback on a panel being associated with a single user. Our Engineering teams are actively working to resolve this as soon as possible.