Payplug status is Operational

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Processing e-commerce / E-commerce processing
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Active Incidents

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions
Started 2 Oct 2025 16:28:12 (5 days ago), resolved 3 Oct 2025 06:37:10 (5 days ago)
Critical Incident
Postmortem
Processing e-commerce / E-commerce processing

FR Nous avons identifié des difficultés sur la plateforme de paiement. L'incident est en cours d'analyse.

EN We have identified ongoing difficulties on the payment platform. An investigation is in progress.

Recently Resolved Incidents

No recent incidents

Payplug Outage Survival Guide

A step-by-step guide to help you survive a Payplug outage
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    Payplug Components

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    Payplug Processing

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    Processing e-commerce / E-commerce processing
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    INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions
    Started 2 Oct 2025 16:28:12 (5 days ago), resolved 3 Oct 2025 06:37:10 (5 days ago)
    Critical Incident
    Postmortem
    Processing e-commerce / E-commerce processing

    FR Nous avons identifié des difficultés sur la plateforme de paiement. L'incident est en cours d'analyse.

    EN We have identified ongoing difficulties on the payment platform. An investigation is in progress.

    Authentification 3DS / 3DS authentication
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    Paiement en magasin - CB2A / Instore payment
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    Paiement en magasin - NEXO / Instore payment
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    Moyens de paiements alternatifs / Alternative payment methods
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    Processing e-terminal / E-terminal processing
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    Payplug Reversement / Settlement

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    Reversement e-commerce EUR / EUR e-commerce settlement
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    Reversement e-commerce devises / Currencies e-commerce settlement
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    Reversement paiement en magasin - CB2A / Instore payment settlement
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    Reversement paiement en magasin - NEXO / Instore payment settlement
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    Reversement MPA / APM Settlement
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    Payplug Dashboard & Reporting

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    Dashboard / Cockpit / Extranet / Reporting
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    Payplug Environnement de test / Sandbox

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    [SB] Processing e-commerce / E-commerce processing
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    [SB] Authentification 3DS / 3DS authentication
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    [SB] Dashboard / Cockpit / Extranet / Reporting
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    Payplug Group - Sandox before prod

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    Payplug Empty

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