Payplug status is Operational

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Authentification 3DS / 3DS authentication
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Active Incidents

No active incidents

Recently Resolved Incidents

INCIDENT PROCESSING | Perturbations Fastpass / Fastpass disruption
Started 2 Jul 2025 19:43:43 (1 day ago), resolved 3 Jul 2025 13:08:33 (12 hours ago)
Major Incident
Resolved
Authentification 3DS / 3DS authentication

FR Nous avons identifié un taux anormalement élevé d'échecs sur les transactions Fastpass. Nous désactivons cette options pour les marchands concernés le temps d'identifier et de corriger la source de l'incident.

EN We have identified an abnormally high rate of failed Fastpass transactions. We are disabling this option for affected merchants while we identify and correct the source of the problem.

Payplug Outage Survival Guide

A step-by-step guide to help you survive a Payplug outage
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    Payplug Components

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    Payplug Processing

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    Processing e-commerce / E-commerce processing
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    Authentification 3DS / 3DS authentication
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    INCIDENT PROCESSING | Perturbations Fastpass / Fastpass disruption
    Started 2 Jul 2025 19:43:43 (1 day ago), resolved 3 Jul 2025 13:08:33 (12 hours ago)
    Major Incident
    Resolved
    Authentification 3DS / 3DS authentication

    FR Nous avons identifié un taux anormalement élevé d'échecs sur les transactions Fastpass. Nous désactivons cette options pour les marchands concernés le temps d'identifier et de corriger la source de l'incident.

    EN We have identified an abnormally high rate of failed Fastpass transactions. We are disabling this option for affected merchants while we identify and correct the source of the problem.

    Paiement en magasin - CB2A / Instore payment
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    Paiement en magasin - NEXO / Instore payment
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    Moyens de paiements alternatifs / Alternative payment methods
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    Processing e-terminal / E-terminal processing
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    Payplug Reversement / Settlement

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    Reversement e-commerce EUR / EUR e-commerce settlement
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    Reversement e-commerce devises / Currencies e-commerce settlement
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    Reversement paiement en magasin - CB2A / Instore payment settlement
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    Reversement paiement en magasin - NEXO / Instore payment settlement
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    Reversement MPA / APM Settlement
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    Payplug Dashboard & Reporting

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    Dashboard / Cockpit / Extranet / Reporting
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    Payplug Environnement de test / Sandbox

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    [SB] Processing e-commerce / E-commerce processing
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    [SB] Authentification 3DS / 3DS authentication
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    [SB] Dashboard / Cockpit / Extranet / Reporting
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    Payplug Group - Sandox before prod

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    Payplug Empty

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