Payplug status is Partial Outage

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Payplug Processing

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Processing e-commerce / E-commerce processing
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Authentification 3DS / 3DS authentication
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Paiement en magasin - CB2A / Instore payment
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Paiement en magasin - NEXO / Instore payment
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Moyens de paiements alternatifs / Alternative payment methods
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Incident plateforme de paiement / Payment platform incident
Started 17 Sep 2026 17:14:08 (8 hours ago), still ongoing
Critical Incident
Monitoring
Processing e-commerce / E-commerce processing
Authentification 3DS / 3DS authentication
Paiement en magasin - CB2A / Instore payment
Paiement en magasin - NEXO / Instore payment
Moyens de paiements alternatifs / Alternative payment methods

FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 19h03. L'incident est en cours d'analyse.

EN We have identified issues affecting online and in-store payments since 7:03 PM (CEST). An investigation is in progress.

Recently Resolved Incidents

No recent incidents

Payplug Outage Survival Guide

A step-by-step guide to help you survive a Payplug outage
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    Payplug Components

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    Payplug Processing

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    Processing e-commerce / E-commerce processing
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    Incident plateforme de paiement / Payment platform incident
    Started 17 Sep 2026 17:14:08 (8 hours ago), still ongoing
    Critical Incident
    Monitoring
    Processing e-commerce / E-commerce processing
    Authentification 3DS / 3DS authentication
    Paiement en magasin - CB2A / Instore payment
    Paiement en magasin - NEXO / Instore payment
    Moyens de paiements alternatifs / Alternative payment methods

    FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 19h03. L'incident est en cours d'analyse.

    EN We have identified issues affecting online and in-store payments since 7:03 PM (CEST). An investigation is in progress.

    Authentification 3DS / 3DS authentication
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    Wed 16
    Thu 17
    now
    Incident plateforme de paiement / Payment platform incident
    Started 17 Sep 2026 17:14:08 (8 hours ago), still ongoing
    Critical Incident
    Monitoring
    Processing e-commerce / E-commerce processing
    Authentification 3DS / 3DS authentication
    Paiement en magasin - CB2A / Instore payment
    Paiement en magasin - NEXO / Instore payment
    Moyens de paiements alternatifs / Alternative payment methods

    FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 19h03. L'incident est en cours d'analyse.

    EN We have identified issues affecting online and in-store payments since 7:03 PM (CEST). An investigation is in progress.

    Paiement en magasin - CB2A / Instore payment
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
    Wed 16
    Thu 17
    now
    Incident plateforme de paiement / Payment platform incident
    Started 17 Sep 2026 17:14:08 (8 hours ago), still ongoing
    Critical Incident
    Monitoring
    Processing e-commerce / E-commerce processing
    Authentification 3DS / 3DS authentication
    Paiement en magasin - CB2A / Instore payment
    Paiement en magasin - NEXO / Instore payment
    Moyens de paiements alternatifs / Alternative payment methods

    FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 19h03. L'incident est en cours d'analyse.

    EN We have identified issues affecting online and in-store payments since 7:03 PM (CEST). An investigation is in progress.

    Paiement en magasin - NEXO / Instore payment
    Fri 11
    Sat 12
    Sun 13
    Mon 14
    Tue 15
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    Thu 17
    now
    Incident plateforme de paiement / Payment platform incident
    Started 17 Sep 2026 17:14:08 (8 hours ago), still ongoing
    Critical Incident
    Monitoring
    Processing e-commerce / E-commerce processing
    Authentification 3DS / 3DS authentication
    Paiement en magasin - CB2A / Instore payment
    Paiement en magasin - NEXO / Instore payment
    Moyens de paiements alternatifs / Alternative payment methods

    FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 19h03. L'incident est en cours d'analyse.

    EN We have identified issues affecting online and in-store payments since 7:03 PM (CEST). An investigation is in progress.

    Moyens de paiements alternatifs / Alternative payment methods
    Fri 11
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    now
    Incident plateforme de paiement / Payment platform incident
    Started 17 Sep 2026 17:14:08 (8 hours ago), still ongoing
    Critical Incident
    Monitoring
    Processing e-commerce / E-commerce processing
    Authentification 3DS / 3DS authentication
    Paiement en magasin - CB2A / Instore payment
    Paiement en magasin - NEXO / Instore payment
    Moyens de paiements alternatifs / Alternative payment methods

    FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 19h03. L'incident est en cours d'analyse.

    EN We have identified issues affecting online and in-store payments since 7:03 PM (CEST). An investigation is in progress.

    Processing e-terminal / E-terminal processing
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    Payplug Reversement / Settlement

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    Reversement e-commerce EUR / EUR e-commerce settlement
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    Reversement e-commerce devises / Currencies e-commerce settlement
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    Reversement paiement en magasin - CB2A / Instore payment settlement
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    Reversement paiement en magasin - NEXO / Instore payment settlement
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    Reversement MPA / APM Settlement
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    Payplug Dashboard & Reporting

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    Dashboard / Cockpit / Extranet / Reporting
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    Payplug Environnement de test / Sandbox

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    [SB] Processing e-commerce / E-commerce processing
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    [SB] Authentification 3DS / 3DS authentication
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    [SB] Dashboard / Cockpit / Extranet / Reporting
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    Payplug Group - Sandox before prod

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    Payplug Empty

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