Payplug status is Operational

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Processing e-commerce / E-commerce processing
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Authentification 3DS / 3DS authentication
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Paiement en magasin - CB2A / Instore payment
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Paiement en magasin - NEXO / Instore payment
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Moyens de paiements alternatifs / Alternative payment methods
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Incident plateforme de paiement / Payment platform incident
Started 7 May 2026 08:12:52 (1 day ago), resolved 7 May 2026 14:15:37 (1 day ago)
Critical Incident
Resolved
Processing e-commerce / E-commerce processing
Authentification 3DS / 3DS authentication
Paiement en magasin - CB2A / Instore payment
Paiement en magasin - NEXO / Instore payment
Moyens de paiements alternatifs / Alternative payment methods

FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 9h58. L'incident est en cours d'analyse.

EN We have identified issues affecting online and in-store payments since 9:58am. An investigation is in progress.

Payplug Outage Survival Guide

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    Payplug Components

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    Payplug Processing

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    Processing e-commerce / E-commerce processing
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    Incident plateforme de paiement / Payment platform incident
    Started 7 May 2026 08:12:52 (1 day ago), resolved 7 May 2026 14:15:37 (1 day ago)
    Critical Incident
    Resolved
    Processing e-commerce / E-commerce processing
    Authentification 3DS / 3DS authentication
    Paiement en magasin - CB2A / Instore payment
    Paiement en magasin - NEXO / Instore payment
    Moyens de paiements alternatifs / Alternative payment methods

    FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 9h58. L'incident est en cours d'analyse.

    EN We have identified issues affecting online and in-store payments since 9:58am. An investigation is in progress.

    Authentification 3DS / 3DS authentication
    Fri 1
    Sat 2
    Sun 3
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    Tue 5
    Wed 6
    Thu 7
    now
    Incident plateforme de paiement / Payment platform incident
    Started 7 May 2026 08:12:52 (1 day ago), resolved 7 May 2026 14:15:37 (1 day ago)
    Critical Incident
    Resolved
    Processing e-commerce / E-commerce processing
    Authentification 3DS / 3DS authentication
    Paiement en magasin - CB2A / Instore payment
    Paiement en magasin - NEXO / Instore payment
    Moyens de paiements alternatifs / Alternative payment methods

    FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 9h58. L'incident est en cours d'analyse.

    EN We have identified issues affecting online and in-store payments since 9:58am. An investigation is in progress.

    Paiement en magasin - CB2A / Instore payment
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    Wed 6
    Thu 7
    now
    Incident plateforme de paiement / Payment platform incident
    Started 7 May 2026 08:12:52 (1 day ago), resolved 7 May 2026 14:15:37 (1 day ago)
    Critical Incident
    Resolved
    Processing e-commerce / E-commerce processing
    Authentification 3DS / 3DS authentication
    Paiement en magasin - CB2A / Instore payment
    Paiement en magasin - NEXO / Instore payment
    Moyens de paiements alternatifs / Alternative payment methods

    FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 9h58. L'incident est en cours d'analyse.

    EN We have identified issues affecting online and in-store payments since 9:58am. An investigation is in progress.

    Paiement en magasin - NEXO / Instore payment
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    Wed 6
    Thu 7
    now
    Incident plateforme de paiement / Payment platform incident
    Started 7 May 2026 08:12:52 (1 day ago), resolved 7 May 2026 14:15:37 (1 day ago)
    Critical Incident
    Resolved
    Processing e-commerce / E-commerce processing
    Authentification 3DS / 3DS authentication
    Paiement en magasin - CB2A / Instore payment
    Paiement en magasin - NEXO / Instore payment
    Moyens de paiements alternatifs / Alternative payment methods

    FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 9h58. L'incident est en cours d'analyse.

    EN We have identified issues affecting online and in-store payments since 9:58am. An investigation is in progress.

    Moyens de paiements alternatifs / Alternative payment methods
    Fri 1
    Sat 2
    Sun 3
    Mon 4
    Tue 5
    Wed 6
    Thu 7
    now
    Incident plateforme de paiement / Payment platform incident
    Started 7 May 2026 08:12:52 (1 day ago), resolved 7 May 2026 14:15:37 (1 day ago)
    Critical Incident
    Resolved
    Processing e-commerce / E-commerce processing
    Authentification 3DS / 3DS authentication
    Paiement en magasin - CB2A / Instore payment
    Paiement en magasin - NEXO / Instore payment
    Moyens de paiements alternatifs / Alternative payment methods

    FR Nous avons identifié des difficultés sur les paiements en ligne et en magasins depuis 9h58. L'incident est en cours d'analyse.

    EN We have identified issues affecting online and in-store payments since 9:58am. An investigation is in progress.

    Processing e-terminal / E-terminal processing
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    Payplug Reversement / Settlement

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    Reversement e-commerce EUR / EUR e-commerce settlement
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    Reversement e-commerce devises / Currencies e-commerce settlement
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    Reversement paiement en magasin - CB2A / Instore payment settlement
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    Reversement paiement en magasin - NEXO / Instore payment settlement
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    Reversement MPA / APM Settlement
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    Payplug Dashboard & Reporting

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    Dashboard / Cockpit / Extranet / Reporting
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    Payplug Environnement de test / Sandbox

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    [SB] Processing e-commerce / E-commerce processing
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    [SB] Authentification 3DS / 3DS authentication
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    [SB] Dashboard / Cockpit / Extranet / Reporting
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    Payplug Group - Sandox before prod

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    Payplug Empty

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