Payplug Status: check for Payplug outages and issues

Payplug status is Operational

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Processing e-commerce / E-commerce processing

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Authentification 3DS / 3DS authentication

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See all 22 Payplug components

Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Incident 3DS / 3D Secure Incident

Started 14 Jul 2026 09:09:43 (1 day ago), resolved 15 Jul 2026 09:19:33 (3 hours ago)

Minor Incident

Resolved

Processing e-commerce / E-commerce processing

Authentification 3DS / 3DS authentication

FR Un incident a affecté le service d'authentification 3DS pour les transactions Mastercard entre 09h18 et 10h30, entraînant des échecs d'authentification avec le code erreur 4009. L'incident est désormais résolu et le service est de nouveau pleinement opérationnel.

EN An incident affected the 3DS authentication service for Mastercard transactions between 09:18 and 10:30, resulting in authentication failures with error code 4009. The incident has now been resolved, and the service is fully operational again.

Resolved: FR L'incident est terminé et la situation est revenue en nominale.

EN The incident has been resolved and the situation has returned to normal.

15 Jul 2026 09:19:33 (3 hours ago)

Monitoring: FR Nous observons une nette amélioration depuis 10h39 et la situtation semble revenir en nominal. Nos équipes sont en contact avec Mastercard et restent mobilisées.

EN We have observed a significant improvement since 10:39 am, and the situation appears to be returning to normal. Our teams are in contact with Mastercard and remain fully mobilised.

15 Jul 2026 08:57:52 (3 hours ago)

Identified: FR Nous observons une amélioration depuis 10h10. Certaines transactions continuent cependant de tomber en erreur. Nos équipes sont en contact avec Mastercard et restent mobilisées.

EN We have observed an improvement since 10:10 am. However, some transactions are still returning errors. Our teams are in contact with Mastercard and remain fully mobilised.

15 Jul 2026 08:28:07 (3 hours ago)

Identified: FR L’incident est d’origine externe et provient de Mastercard. Nos équipes sont mobilisées et en surveillance de l'évolution de cet incident externe.

EN The incident is external in origin and originates from Mastercard. Our teams remain fully mobilised and are closely monitoring the progress of this external incident.

15 Jul 2026 07:47:02 (4 hours ago)

Identified: FR Les transactions impactées tombent en 5005 depuis 9h. Nos équipes poursuivent les analyses pour restaurer le service au plus vite.

EN Affected transactions have been returning a 5005 error code since 9:00 am. Our teams are continuing their investigations to restore the service as quickly as possible.

15 Jul 2026 07:38:32 (4 hours ago)

Identified: FR Nous constatons une résurgence de l'incident avec des erreurs affectant le service d'authentification 3DS pour les transactions Mastercard. Nos équipes sont mobilisées pour restaurer le service le plus rapidement possible.

EN We are observing a recurrence of the incident, with errors affecting the 3D Secure authentication service for Mastercard transactions. Our teams are fully mobilised to restore the service as quickly as possible.

15 Jul 2026 07:24:14 (4 hours ago)

Monitoring: FR Un incident a affecté le service d'authentification 3DS pour les transactions Mastercard entre 09h18 et 10h30, entraînant des échecs d'authentification avec le code erreur 4009. L'incident est désormais résolu et le service est de nouveau pleinement opérationnel.

14 Jul 2026 09:09:43 (1 day ago)

See all updates

Payplug Outage Survival Guide

A step-by-step guide to help you survive a Payplug outage

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Payplug Components

Payplug

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Payplug Processing

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Processing e-commerce / E-commerce processing

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Incident 3DS / 3D Secure Incident

Started 14 Jul 2026 09:09:43 (1 day ago), resolved 15 Jul 2026 09:19:33 (3 hours ago)

Minor Incident

Resolved

Processing e-commerce / E-commerce processing

Authentification 3DS / 3DS authentication

Resolved: FR L'incident est terminé et la situation est revenue en nominale.

EN The incident has been resolved and the situation has returned to normal.

15 Jul 2026 09:19:33 (3 hours ago)

Monitoring: FR Nous observons une nette amélioration depuis 10h39 et la situtation semble revenir en nominal. Nos équipes sont en contact avec Mastercard et restent mobilisées.

EN We have observed a significant improvement since 10:39 am, and the situation appears to be returning to normal. Our teams are in contact with Mastercard and remain fully mobilised.

15 Jul 2026 08:57:52 (3 hours ago)

Identified: FR Nous observons une amélioration depuis 10h10. Certaines transactions continuent cependant de tomber en erreur. Nos équipes sont en contact avec Mastercard et restent mobilisées.

EN We have observed an improvement since 10:10 am. However, some transactions are still returning errors. Our teams are in contact with Mastercard and remain fully mobilised.

15 Jul 2026 08:28:07 (3 hours ago)

Identified: FR L’incident est d’origine externe et provient de Mastercard. Nos équipes sont mobilisées et en surveillance de l'évolution de cet incident externe.

EN The incident is external in origin and originates from Mastercard. Our teams remain fully mobilised and are closely monitoring the progress of this external incident.

15 Jul 2026 07:47:02 (4 hours ago)

Identified: FR Les transactions impactées tombent en 5005 depuis 9h. Nos équipes poursuivent les analyses pour restaurer le service au plus vite.

EN Affected transactions have been returning a 5005 error code since 9:00 am. Our teams are continuing their investigations to restore the service as quickly as possible.

15 Jul 2026 07:38:32 (4 hours ago)

15 Jul 2026 07:24:14 (4 hours ago)

14 Jul 2026 09:09:43 (1 day ago)

See all updates

Authentification 3DS / 3DS authentication

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Incident 3DS / 3D Secure Incident

Started 14 Jul 2026 09:09:43 (1 day ago), resolved 15 Jul 2026 09:19:33 (3 hours ago)

Minor Incident

Resolved

Processing e-commerce / E-commerce processing

Authentification 3DS / 3DS authentication

Resolved: FR L'incident est terminé et la situation est revenue en nominale.

EN The incident has been resolved and the situation has returned to normal.

15 Jul 2026 09:19:33 (3 hours ago)

Monitoring: FR Nous observons une nette amélioration depuis 10h39 et la situtation semble revenir en nominal. Nos équipes sont en contact avec Mastercard et restent mobilisées.

EN We have observed a significant improvement since 10:39 am, and the situation appears to be returning to normal. Our teams are in contact with Mastercard and remain fully mobilised.

15 Jul 2026 08:57:52 (3 hours ago)

Identified: FR Nous observons une amélioration depuis 10h10. Certaines transactions continuent cependant de tomber en erreur. Nos équipes sont en contact avec Mastercard et restent mobilisées.

EN We have observed an improvement since 10:10 am. However, some transactions are still returning errors. Our teams are in contact with Mastercard and remain fully mobilised.

15 Jul 2026 08:28:07 (3 hours ago)

Identified: FR L’incident est d’origine externe et provient de Mastercard. Nos équipes sont mobilisées et en surveillance de l'évolution de cet incident externe.

EN The incident is external in origin and originates from Mastercard. Our teams remain fully mobilised and are closely monitoring the progress of this external incident.

15 Jul 2026 07:47:02 (4 hours ago)

Identified: FR Les transactions impactées tombent en 5005 depuis 9h. Nos équipes poursuivent les analyses pour restaurer le service au plus vite.

EN Affected transactions have been returning a 5005 error code since 9:00 am. Our teams are continuing their investigations to restore the service as quickly as possible.

15 Jul 2026 07:38:32 (4 hours ago)

15 Jul 2026 07:24:14 (4 hours ago)

14 Jul 2026 09:09:43 (1 day ago)

See all updates

Paiement en magasin - CB2A / Instore payment

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Paiement en magasin - NEXO / Instore payment

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Moyens de paiements alternatifs / Alternative payment methods

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Processing e-terminal / E-terminal processing

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Payplug Reversement / Settlement

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Reversement e-commerce EUR / EUR e-commerce settlement

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Reversement e-commerce devises / Currencies e-commerce settlement

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Reversement paiement en magasin - CB2A / Instore payment settlement

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Reversement paiement en magasin - NEXO / Instore payment settlement

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Reversement MPA / APM Settlement

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Payplug Dashboard & Reporting

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Dashboard / Cockpit / Extranet / Reporting

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Payplug Environnement de test / Sandbox

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[SB] Processing e-commerce / E-commerce processing

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[SB] Authentification 3DS / 3DS authentication

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[SB] Dashboard / Cockpit / Extranet / Reporting

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Payplug Empty

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Payplug Group - Sandox before prod

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Payplug Status

Real-time updates of Payplug issues and outages

Payplug status is Operational

Processing e-commerce / E-commerce processing

Authentification 3DS / 3DS authentication

You're checking on Payplug - but is your own site converting?

Active Incidents

Recently Resolved Incidents

Payplug Outage Survival Guide

Payplug Components

Payplug Processing

Processing e-commerce / E-commerce processing

Authentification 3DS / 3DS authentication

Paiement en magasin - CB2A / Instore payment

Paiement en magasin - NEXO / Instore payment

Moyens de paiements alternatifs / Alternative payment methods

Processing e-terminal / E-terminal processing

Payplug Reversement / Settlement

Reversement e-commerce EUR / EUR e-commerce settlement

Reversement e-commerce devises / Currencies e-commerce settlement

Reversement paiement en magasin - CB2A / Instore payment settlement

Reversement paiement en magasin - NEXO / Instore payment settlement

Reversement MPA / APM Settlement

Payplug Dashboard & Reporting

Dashboard / Cockpit / Extranet / Reporting

Payplug Environnement de test / Sandbox

[SB] Processing e-commerce / E-commerce processing

[SB] Authentification 3DS / 3DS authentication

[SB] Dashboard / Cockpit / Extranet / Reporting

Payplug Empty

Payplug Group - Sandox before prod

Payplug Alternatives

Commonly Used Together