Payplug status is Partially Degraded Service

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Payplug Reversement / Settlement

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Reversement e-commerce EUR / EUR e-commerce settlement
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Reversement paiement en magasin - CB2A / Instore payment settlement
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Retard sur une partie des reversements / Delay on part of the settlements
Started 23 Oct 2026 08:02:35 (3 hours ago), still ongoing
Minor Incident
Investigating
Reversement e-commerce EUR / EUR e-commerce settlement
Reversement paiement en magasin - CB2A / Instore payment settlement

FR Cher client,

Suite à un incident technique survenu dans la nuit du 22 au 23 octobre, une partie des reversements prévus ce vendredi 23/10/2026 n'a pas pu être effectuée. Les paiements en magasin effectués sur POS Magellan sont principalement concernés.

Les fonds concernés seront reversés le lundi 26/10/2026. Aucune action n'est requise de votre part. Nous vous tiendrons informés de l'évolution de la situation.

Dear Customer,

Following a technical incident that occurred overnight from October 22 to 23, part of the settlements scheduled for Friday, October 23, 2026 could not be processed. In-store payments made on POS Magellan are mainly affected.

The affected funds will be settled on Monday, October 26, 2026. No action is required on your side. We will keep you informed of any further updates.

Recently Resolved Incidents

No recent incidents

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    Payplug Components

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    Payplug Processing

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    Processing e-commerce / E-commerce processing
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    Authentification 3DS / 3DS authentication
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    Paiement en magasin - CB2A / Instore payment
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    Paiement en magasin - NEXO / Instore payment
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    Moyens de paiements alternatifs / Alternative payment methods
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    Processing e-terminal / E-terminal processing
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    Payplug Reversement / Settlement

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    Reversement e-commerce EUR / EUR e-commerce settlement
    Fri 16
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    Retard sur une partie des reversements / Delay on part of the settlements
    Started 23 Oct 2026 08:02:35 (3 hours ago), still ongoing
    Minor Incident
    Investigating
    Reversement e-commerce EUR / EUR e-commerce settlement
    Reversement paiement en magasin - CB2A / Instore payment settlement

    FR Cher client,

    Suite à un incident technique survenu dans la nuit du 22 au 23 octobre, une partie des reversements prévus ce vendredi 23/10/2026 n'a pas pu être effectuée. Les paiements en magasin effectués sur POS Magellan sont principalement concernés.

    Les fonds concernés seront reversés le lundi 26/10/2026. Aucune action n'est requise de votre part. Nous vous tiendrons informés de l'évolution de la situation.

    Dear Customer,

    Following a technical incident that occurred overnight from October 22 to 23, part of the settlements scheduled for Friday, October 23, 2026 could not be processed. In-store payments made on POS Magellan are mainly affected.

    The affected funds will be settled on Monday, October 26, 2026. No action is required on your side. We will keep you informed of any further updates.

    Reversement e-commerce devises / Currencies e-commerce settlement
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    now
    Reversement paiement en magasin - CB2A / Instore payment settlement
    Fri 16
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    Mon 19
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    Retard sur une partie des reversements / Delay on part of the settlements
    Started 23 Oct 2026 08:02:35 (3 hours ago), still ongoing
    Minor Incident
    Investigating
    Reversement e-commerce EUR / EUR e-commerce settlement
    Reversement paiement en magasin - CB2A / Instore payment settlement

    FR Cher client,

    Suite à un incident technique survenu dans la nuit du 22 au 23 octobre, une partie des reversements prévus ce vendredi 23/10/2026 n'a pas pu être effectuée. Les paiements en magasin effectués sur POS Magellan sont principalement concernés.

    Les fonds concernés seront reversés le lundi 26/10/2026. Aucune action n'est requise de votre part. Nous vous tiendrons informés de l'évolution de la situation.

    Dear Customer,

    Following a technical incident that occurred overnight from October 22 to 23, part of the settlements scheduled for Friday, October 23, 2026 could not be processed. In-store payments made on POS Magellan are mainly affected.

    The affected funds will be settled on Monday, October 26, 2026. No action is required on your side. We will keep you informed of any further updates.

    Reversement paiement en magasin - NEXO / Instore payment settlement
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    Reversement MPA / APM Settlement
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    Payplug Dashboard & Reporting

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    Dashboard / Cockpit / Extranet / Reporting
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    Payplug Environnement de test / Sandbox

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    [SB] Processing e-commerce / E-commerce processing
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    [SB] Authentification 3DS / 3DS authentication
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    [SB] Dashboard / Cockpit / Extranet / Reporting
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    Payplug Empty

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    Payplug Group - Sandox before prod

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    Stay ahead of Payplug outages
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