Synapse Status
Real-time updates of Synapse issues and outages
Synapse status is Partial Outage
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Synapse Bank Login APIs
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Chase
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Synapse Bank Login APIs (Sync)
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Chase
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Synapse Banking Service Providers
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Active Incidents
Delays in Processing of ACH By Partner Bank
Started 25 Apr 2024 17:54:09 (11 months ago), still ongoing
Major Incident
Monitoring
Banking Service Providers
Synapse has been made aware of a processing delay by partner bank (Evolve Bank & Trust) for ACH Payments + Returns.
We are actively communicating with our partner and will provide details as they become available.
[Bank Logins] Chase Outage
Started 17 May 2022 22:22:08 (3 years ago), still ongoing
Critical Incident
Identified
Chase
Chase
Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.
Recently Resolved Incidents
No recent incidents
Synapse Outage Survival Guide
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Synapse Components
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Synapse CORE APIs
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Synapse [UAT] CORE APIs
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Synapse Developer Dashboard
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Synapse Newton APIs
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Physical ID Verification API
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Video Auth API
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Synapse Sherlock APIs
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Screenings API
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Identity Verification API
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Synapse Bank Login APIs
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Ally
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Bank of America
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Bank of the West
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BB&T Bank
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Capital One 360
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Charles Schwab
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Chase
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[Bank Logins] Chase Outage
Started 17 May 2022 22:22:08 (3 years ago), still ongoing
Critical Incident
Identified
Chase
Chase
Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.
Chime
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Citibank
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Citizens Bank
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Fidelity
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First Tennessee
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HSBC
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M&T Bank
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Navy Federal Credit Union (NFCU)
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NC State Employees' Credit Union
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PNC
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Regions
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Santander
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Silicon Valley Bank
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Simple
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SunTrust
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TD Bank
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Union Bank
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US Bank
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USAA
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Wells Fargo
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Synapse Bank Login APIs (Sync)
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Ally
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Bank of America
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Bank of the West
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BB&T Bank
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Charles Schwab
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Chase
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[Bank Logins] Chase Outage
Started 17 May 2022 22:22:08 (3 years ago), still ongoing
Critical Incident
Identified
Chase
Chase
Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.
Chime
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Citibank
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Citizens Bank
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Fidelity
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Fifth Third
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First Tennessee
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HSBC
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M&T Bank
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Navy Federal Credit Union
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NC State Employees' Credit Union
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PNC
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Regions
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Santander
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Silicon Valley Bank
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SunTrust
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TD Bank
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TD Business
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Union Bank
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US Bank
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USAA
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Wells Fargo
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Synapse Banking Service Providers
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now
Delays in Processing of ACH By Partner Bank
Started 25 Apr 2024 17:54:09 (11 months ago), still ongoing
Major Incident
Monitoring
Banking Service Providers
Synapse has been made aware of a processing delay by partner bank (Evolve Bank & Trust) for ACH Payments + Returns.
We are actively communicating with our partner and will provide details as they become available.
