Synapse Status
Real-time updates of Synapse issues and outages
Synapse status is Partial Outage
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Synapse Bank Login APIs
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Chase
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Synapse Bank Login APIs (Sync)
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Chase
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Synapse Banking Service Providers
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Active Incidents
Delays in Processing of ACH By Partner Bank
Started 25 Apr 2024 17:54:09 (1 year ago), still ongoing
Major Incident
Monitoring
Banking Service Providers
Synapse has been made aware of a processing delay by partner bank (Evolve Bank & Trust) for ACH Payments + Returns.
We are actively communicating with our partner and will provide details as they become available.
[Bank Logins] Chase Outage
Started 17 May 2022 22:22:08 (3 years ago), still ongoing
Critical Incident
Identified
Chase
Chase
Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.
Recently Resolved Incidents
No recent incidents
Synapse Outage Survival Guide
A step-by-step guide to help you survive a Synapse outage
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Synapse Components
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Synapse CORE APIs
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Sun 1
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Synapse [UAT] CORE APIs
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Sun 1
now
Synapse Developer Dashboard
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Sun 1
now
Synapse Newton APIs
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Sun 1
now
Physical ID Verification API
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Sun 1
now
Video Auth API
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Sun 1
now
Synapse Sherlock APIs
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Sun 1
now
Screenings API
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now
Identity Verification API
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now
Synapse Bank Login APIs
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Tue 27
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Sun 1
now
Ally
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now
Bank of America
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now
Bank of the West
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now
BB&T Bank
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now
Capital One 360
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now
Charles Schwab
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Chase
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[Bank Logins] Chase Outage
Started 17 May 2022 22:22:08 (3 years ago), still ongoing
Critical Incident
Identified
Chase
Chase
Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.
Chime
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now
Citibank
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Citizens Bank
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Fidelity
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now
Fifth Third
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now
First Tennessee
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HSBC
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now
M&T Bank
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now
Navy Federal Credit Union (NFCU)
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now
NC State Employees' Credit Union
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now
PNC
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now
Regions
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Santander
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Silicon Valley Bank
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now
Simple
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SunTrust
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TD Bank
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TD Business
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Union Bank
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US Bank
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USAA
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Wells Fargo
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Synapse Bank Login APIs (Sync)
Mon 26
Tue 27
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Sun 1
now
Ally
Mon 26
Tue 27
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Fri 30
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Sun 1
now
Bank of America
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Tue 27
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Sun 1
now
Bank of the West
Mon 26
Tue 27
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Thu 29
Fri 30
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Sun 1
now
BB&T Bank
Mon 26
Tue 27
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Sun 1
now
Charles Schwab
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Chase
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Sun 1
now
[Bank Logins] Chase Outage
Started 17 May 2022 22:22:08 (3 years ago), still ongoing
Critical Incident
Identified
Chase
Chase
Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.
Chime
Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
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Sun 1
now
Citibank
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Sun 1
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Citizens Bank
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now
Fidelity
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Tue 27
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Sun 1
now
Fifth Third
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Tue 27
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Sun 1
now
First Tennessee
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Wed 28
Thu 29
Fri 30
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Sun 1
now
HSBC
Mon 26
Tue 27
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Thu 29
Fri 30
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Sun 1
now
M&T Bank
Mon 26
Tue 27
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Thu 29
Fri 30
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Sun 1
now
Navy Federal Credit Union
Mon 26
Tue 27
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Thu 29
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Sun 1
now
NC State Employees' Credit Union
Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now
PNC
Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now
Regions
Mon 26
Tue 27
Wed 28
Thu 29
Fri 30
Sat 31
Sun 1
now
Santander
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Tue 27
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Thu 29
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Sun 1
now
Silicon Valley Bank
Mon 26
Tue 27
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Thu 29
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Sun 1
now
SunTrust
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now
TD Bank
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now
TD Business
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now
Union Bank
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Sun 1
now
US Bank
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USAA
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Wells Fargo
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Sun 1
now
Synapse Banking Service Providers
Mon 26
Tue 27
Wed 28
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Fri 30
Sat 31
Sun 1
now
Delays in Processing of ACH By Partner Bank
Started 25 Apr 2024 17:54:09 (1 year ago), still ongoing
Major Incident
Monitoring
Banking Service Providers
Synapse has been made aware of a processing delay by partner bank (Evolve Bank & Trust) for ACH Payments + Returns.
We are actively communicating with our partner and will provide details as they become available.
