Currencycloud Status

Resolved: The issue has been identified and resolved, and services are operating normally.

Our teams have validated recovery and continue to monitor the environment to ensure ongoing stability.

At this time, we do not expect any impact or delays.

Thank you for your patience while we investigated and resolved the issue.

Investigating: We are currently investigating an issue affecting internal access systems used by operational teams.

Whilst payment processing services remain available, some manually processed activities, including funds allocation, sender verification and investigation-related requests, may experience delays.

Our teams are actively working to restore full service and we will continue to provide updates as available.

Resolved: The issue affecting EUR payment services through one of our banking partners has been fully resolved. Services were restored on the day the issue was identified, and all payment processing functionality has been operating as expected since resolution.

Following service restoration, all impacted transactions were reviewed and remediated.

Any remaining delayed items have now been addressed, and normal processing has resumed.

We apologise for any inconvenience caused and appreciate your patience while we worked with our banking partner to resolve the issue.

Monitoring: The issue affecting local EUR payment services through our banking partners has been resolved and services have been restored. Payment processing and virtual account services are operating normally once again.

Our teams are completing recovery activities for a small number of transactions impacted during the outage and are monitoring the service closely to ensure a full return to normal operations. Customer funds remain secure.

We will continue to monitor the service and provide a further update once all recovery activities have been completed.

Identified: We have identified an issue affecting local EUR payment services through our banking partners. As a result, some EUR payments may experience delays, and the creation of new EUR virtual accounts may be temporarily unavailable.

Our banking partner has identified the underlying cause and is actively implementing a fix. We are working closely with them and continue to monitor progress while taking steps to minimise customer impact.

Customer funds remain secure, and we will provide further updates as more information becomes available

Investigating: We are currently investigating an issue affecting local EUR payment services through our banking partners. As a result, some payments may experience delays while we work to restore normal service.

Our teams are actively engaged with the provider and are taking steps to minimise customer impact.

Customer funds remain secure, and we will provide further updates as more information becomes available.

Resolved: The issue affecting EUR payment services through one of our banking partners has been fully resolved. Services were restored on the day the issue was identified, and all payment processing functionality has been operating as expected since resolution.

Following service restoration, all impacted transactions were reviewed and remediated.

Any remaining delayed items have now been addressed, and normal processing has resumed.

We apologise for any inconvenience caused and appreciate your patience while we worked with our banking partner to resolve the issue.

Monitoring: The issue affecting local EUR payment services through our banking partners has been resolved and services have been restored. Payment processing and virtual account services are operating normally once again.

Our teams are completing recovery activities for a small number of transactions impacted during the outage and are monitoring the service closely to ensure a full return to normal operations. Customer funds remain secure.

We will continue to monitor the service and provide a further update once all recovery activities have been completed.

Identified: We have identified an issue affecting local EUR payment services through our banking partners. As a result, some EUR payments may experience delays, and the creation of new EUR virtual accounts may be temporarily unavailable.

Our banking partner has identified the underlying cause and is actively implementing a fix. We are working closely with them and continue to monitor progress while taking steps to minimise customer impact.

Customer funds remain secure, and we will provide further updates as more information becomes available

Investigating: We are currently investigating an issue affecting local EUR payment services through our banking partners. As a result, some payments may experience delays while we work to restore normal service.

Our teams are actively engaged with the provider and are taking steps to minimise customer impact.

Customer funds remain secure, and we will provide further updates as more information becomes available.

Resolved: The issue has been identified and resolved, and services are operating normally.

Our teams have validated recovery and continue to monitor the environment to ensure ongoing stability.

At this time, we do not expect any impact or delays.

Thank you for your patience while we investigated and resolved the issue.

Investigating: We are currently investigating an issue affecting internal access systems used by operational teams.

Whilst payment processing services remain available, some manually processed activities, including funds allocation, sender verification and investigation-related requests, may experience delays.

Our teams are actively working to restore full service and we will continue to provide updates as available.

Resolved: The issue affecting EUR payment services through one of our banking partners has been fully resolved. Services were restored on the day the issue was identified, and all payment processing functionality has been operating as expected since resolution.

Following service restoration, all impacted transactions were reviewed and remediated.

Any remaining delayed items have now been addressed, and normal processing has resumed.

We apologise for any inconvenience caused and appreciate your patience while we worked with our banking partner to resolve the issue.

Monitoring: The issue affecting local EUR payment services through our banking partners has been resolved and services have been restored. Payment processing and virtual account services are operating normally once again.

Our teams are completing recovery activities for a small number of transactions impacted during the outage and are monitoring the service closely to ensure a full return to normal operations. Customer funds remain secure.

We will continue to monitor the service and provide a further update once all recovery activities have been completed.

Identified: We have identified an issue affecting local EUR payment services through our banking partners. As a result, some EUR payments may experience delays, and the creation of new EUR virtual accounts may be temporarily unavailable.

Our banking partner has identified the underlying cause and is actively implementing a fix. We are working closely with them and continue to monitor progress while taking steps to minimise customer impact.

Customer funds remain secure, and we will provide further updates as more information becomes available

Investigating: We are currently investigating an issue affecting local EUR payment services through our banking partners. As a result, some payments may experience delays while we work to restore normal service.

Our teams are actively engaged with the provider and are taking steps to minimise customer impact.

Customer funds remain secure, and we will provide further updates as more information becomes available.