Currencycloud Status
Real-time updates of Currencycloud issues and outages
Currencycloud status is Operational
Currencycloud API
Currencycloud Payments
Twilio Verify
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Active Incidents
We are currently investigating an issue impacting a subset of DKK local payments, where a file has not been successfully processed by an external network partner.
This is resulting in delays to affected payments, and our teams are actively working with the partner to validate and progress resolution.
Further updates will follow.
Recently Resolved Incidents
We are currently investigating an issue affecting Bulk Upload payment processing. Some users may experience uploaded files successfully validating or completing processing, but the associated payments may not be created as expected.
Our engineering teams are actively working to identify the cause and restore normal service.
We apologise for any inconvenience and will provide further updates as more information becomes available.
We are currently investigating an issue affecting payment validation services. Some customers may experience errors when validating payments via the platform or API.
Our engineering teams have identified the issue and are actively working to restore normal service as quickly as possible.
We apologise for any inconvenience this may cause and will provide further updates as more information becomes available.
For awareness, earlier today we investigated an issue affecting payment validation services which may have caused some customers to experience errors when submitting or validating payments.
The issue was identified, recovery actions were completed, and all affected services have now been restored. Following the recycling of payment-engine pods and validation checks by engineering teams, normal processing resumed. The incident was formally resolved at 03:56 BST after confirmation that payment validation requests had recovered and error rates had ceased.
No further action is required from customers, and services are operating normally.
Currencycloud Outage Survival Guide
Currencycloud Components
Currencycloud API
We are currently investigating an issue affecting payment validation services. Some customers may experience errors when validating payments via the platform or API.
Our engineering teams have identified the issue and are actively working to restore normal service as quickly as possible.
We apologise for any inconvenience this may cause and will provide further updates as more information becomes available.
Currencycloud Payments
We are currently investigating an issue impacting a subset of DKK local payments, where a file has not been successfully processed by an external network partner.
This is resulting in delays to affected payments, and our teams are actively working with the partner to validate and progress resolution.
Further updates will follow.
For awareness, earlier today we investigated an issue affecting payment validation services which may have caused some customers to experience errors when submitting or validating payments.
The issue was identified, recovery actions were completed, and all affected services have now been restored. Following the recycling of payment-engine pods and validation checks by engineering teams, normal processing resumed. The incident was formally resolved at 03:56 BST after confirmation that payment validation requests had recovered and error rates had ceased.
No further action is required from customers, and services are operating normally.
We are currently investigating an issue affecting Bulk Upload payment processing. Some users may experience uploaded files successfully validating or completing processing, but the associated payments may not be created as expected.
Our engineering teams are actively working to identify the cause and restore normal service.
We apologise for any inconvenience and will provide further updates as more information becomes available.
We are currently investigating an issue affecting payment validation services. Some customers may experience errors when validating payments via the platform or API.
Our engineering teams have identified the issue and are actively working to restore normal service as quickly as possible.
We apologise for any inconvenience this may cause and will provide further updates as more information becomes available.