Campus Technology Services status is Operational

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Campus Technology Services Outage Survival Guide

A step-by-step guide to help you survive a Campus Technology Services outage
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    Campus Technology Services Components

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    Campus Technology Services Google Apps

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    Google Apps Gmail
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    Google Apps Calendar
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    Google Apps Drive
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    Google Apps Docs
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    Google Apps Sheets
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    Google Apps Slides
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    Google Apps Sites
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    Campus Technology Services Zoom

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    Zoom Meetings
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    Zoom Video Webinars
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    Zoom Phone
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    Zoom Cloud Recording
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    Zoom Chat
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    Campus Technology Services Alternatives

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    IT Services - Northeastern University Account Access and Security

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    Duo Security SMS Message Delivery
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    See all
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    Student Information System (SIS)
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    Service Outage - High Severity: SIS Student Information System Intermittently Unavailable
    Started 13 Jan 2025 19:22:52 (4 days ago), still ongoing
    Major Incident
    Monitoring
    Student Information System (SIS)

    WashU IT is investigating an issue where multiple SIS (Student Information System) services are intermittently not working or are not available, including:

    Webstac SISAdmin Wuachieve.wustl.edu Webadvising.acadinfo.wustl.edu courselistings

    Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

    BJC Phone System
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    Service Degradation - High Severity: Avaya One X Agent
    Started 8 Apr 2024 19:53:01 (9 months ago), still ongoing
    Minor Incident
    Investigating
    BJC Phone System

    WashU IT and BJC technical teams are investigating issues with the Avaya One X Agent. An upgrade was performed in February and appeared stable initially. Since then, an increasing number of remote users on WashU VPN have been reporting issues with audio dropping and similar issues affecting their Avaya service.

    Teams are working to resolve the issue. Please call 314-933-3333 if you have any questions. We appreciate your patience as we work to restore service.

    See all
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    USG Services Data Warehouse and Business Intelligence

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    Data Warehouse and Business Intelligence - Issues Reported
    Started 25 Oct 2024 20:14:30 (3 months ago), still ongoing
    Major Incident
    Investigating
    Data Warehouse and Business Intelligence

    Information Technology Services (ITS) is experiencing an outage affecting access to some services including Data Warehouse and Business Intelligence. Affected users may be experiencing problems with access to these services. Updates will be posted here as they become available.

    The following applications will not be available:

    • Cognos Business Intelligence & Reporting Application
    • APEX Data Collection Application
    • Degrees & Majors Authorized
    • HS/FICE Translation
    • External Site Codes
    • Oracle Database
    OneUSG Connect - HPRE
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    AT&T Status
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    Email Services
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    Test
    Started 23 Sep 2024 17:44:31 (4 months ago), still ongoing
    Incident without Impact
    Investigating
    Email Services

    Test

    See all