Modica Group Limited status is Operational

Tue 4
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
now
Campaign Manager
Tue 4
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
now
Dominican Republic
Tue 4
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
now
New Zealand
Tue 4
Wed 5
Thu 6
Fri 7
Sat 8
Sun 9
Mon 10
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Modica Group Limited outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

Delivery Issue - New Zealand - Vodafone
Started 23 Oct 2024 22:41:20 (4 months ago), still ongoing
Incident without Impact
Investigating
New Zealand

We are currently observing delivery issues affecting SMS delivery in New Zealand via Vodafone. The impact includes delayed Mobile Terminated (MT) messages, delayed Mobile Originated (MO) messages, missing delivery receipts, and late delivery receipts.

Incident Start Time: 2024-10-22 10:30 UTC / 23:30 NZDT

We are actively investigating the issue and will provide updates as soon as we have more information.

Recently Resolved Incidents

Campaign Manager csv upload erroring - list does still upload
Started 8 Feb 2025 17:03:53 (3 days ago), resolved 10 Feb 2025 02:00:00 (1 day ago)
Minor Incident
Resolved
Campaign Manager

We are aware of an issue with our Campaign Manager application where users adding new lists via csv upload are seeing errors and the resulting list showing as having 0 members, please be aware that if you wait a moment and then reload the page or open the list the members are present.

Our dev team will look into this issue during NZ business hours on Monday.

Regards, Modica Support Team [email protected]

Dominican Republic - Claro connectivity outage
Started 6 Feb 2025 23:49:19 (4 days ago), resolved 7 Feb 2025 01:49:53 (4 days ago)
Major Incident
Resolved
Dominican Republic

We are currently experiencing issues delivering messages to Claro mobiles in the Dominican Republic. We have contacted their support team who are working towards a resolution. Messages to Dominican Republic - Claro customers will be queued within OMNI and will be reprocessed automatically. Connectivity issues started at approximately 12:19 NZT (23:19 UTC).

Regards, Modica Support Team [email protected]

Modica Group Limited Outage Survival Guide

A step-by-step guide to help you survive a Modica Group Limited outage
NaN%

    Modica Group Limited Components

    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now

    Modica Group Limited Omni - Applications

    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Campaign Manager
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Campaign Manager csv upload erroring - list does still upload
    Started 8 Feb 2025 17:03:53 (3 days ago), resolved 10 Feb 2025 02:00:00 (1 day ago)
    Minor Incident
    Resolved
    Campaign Manager

    We are aware of an issue with our Campaign Manager application where users adding new lists via csv upload are seeing errors and the resulting list showing as having 0 members, please be aware that if you wait a moment and then reload the page or open the list the members are present.

    Our dev team will look into this issue during NZ business hours on Monday.

    Regards, Modica Support Team [email protected]

    Mobile Studio
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Mobile Gateway (API)
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Two Factor Authentication
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Email2SMS
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Subscriptions
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Web2SMS
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Middleware Customers (RedX to Omni)
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Sending Hours
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now

    Modica Group Limited Mobile Operators

    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Australia
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Dominican Republic
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Dominican Republic - Claro connectivity outage
    Started 6 Feb 2025 23:49:19 (4 days ago), resolved 7 Feb 2025 01:49:53 (4 days ago)
    Major Incident
    Resolved
    Dominican Republic

    We are currently experiencing issues delivering messages to Claro mobiles in the Dominican Republic. We have contacted their support team who are working towards a resolution. Messages to Dominican Republic - Claro customers will be queued within OMNI and will be reprocessed automatically. Connectivity issues started at approximately 12:19 NZT (23:19 UTC).

    Regards, Modica Support Team [email protected]

    New Zealand
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Delivery Issue - New Zealand - Vodafone
    Started 23 Oct 2024 22:41:20 (4 months ago), still ongoing
    Incident without Impact
    Investigating
    New Zealand

    We are currently observing delivery issues affecting SMS delivery in New Zealand via Vodafone. The impact includes delayed Mobile Terminated (MT) messages, delayed Mobile Originated (MO) messages, missing delivery receipts, and late delivery receipts.

    Incident Start Time: 2024-10-22 10:30 UTC / 23:30 NZDT

    We are actively investigating the issue and will provide updates as soon as we have more information.

    USA & Canada
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Rest of the World
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now
    Paging
    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now

    Modica Group Limited Support Desk

    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now

    Modica Group Limited Single Sign On (SSO)

    Tue 4
    Wed 5
    Thu 6
    Fri 7
    Sat 8
    Sun 9
    Mon 10
    now

    Modica Group Limited Alternatives