
Modica Group Limited Status
Real-time updates of Modica Group Limited issues and outages
Modica Group Limited status is Operational
Campaign Manager
Dominican Republic
New Zealand
Active Incidents
We are currently observing delivery issues affecting SMS delivery in New Zealand via Vodafone. The impact includes delayed Mobile Terminated (MT) messages, delayed Mobile Originated (MO) messages, missing delivery receipts, and late delivery receipts.
Incident Start Time: 2024-10-22 10:30 UTC / 23:30 NZDT
We are actively investigating the issue and will provide updates as soon as we have more information.
Recently Resolved Incidents
We are aware of an issue with our Campaign Manager application where users adding new lists via csv upload are seeing errors and the resulting list showing as having 0 members, please be aware that if you wait a moment and then reload the page or open the list the members are present.
Our dev team will look into this issue during NZ business hours on Monday.
Regards, Modica Support Team [email protected]
We are currently experiencing issues delivering messages to Claro mobiles in the Dominican Republic. We have contacted their support team who are working towards a resolution. Messages to Dominican Republic - Claro customers will be queued within OMNI and will be reprocessed automatically. Connectivity issues started at approximately 12:19 NZT (23:19 UTC).
Regards, Modica Support Team [email protected]
Modica Group Limited Outage Survival Guide
Modica Group Limited Components
Modica Group Limited Omni - Applications
Campaign Manager
We are aware of an issue with our Campaign Manager application where users adding new lists via csv upload are seeing errors and the resulting list showing as having 0 members, please be aware that if you wait a moment and then reload the page or open the list the members are present.
Our dev team will look into this issue during NZ business hours on Monday.
Regards, Modica Support Team [email protected]
Mobile Studio
Mobile Gateway (API)
Two Factor Authentication
Email2SMS
Subscriptions
Web2SMS
Middleware Customers (RedX to Omni)
Sending Hours
Modica Group Limited Mobile Operators
Australia
Dominican Republic
We are currently experiencing issues delivering messages to Claro mobiles in the Dominican Republic. We have contacted their support team who are working towards a resolution. Messages to Dominican Republic - Claro customers will be queued within OMNI and will be reprocessed automatically. Connectivity issues started at approximately 12:19 NZT (23:19 UTC).
Regards, Modica Support Team [email protected]
New Zealand
We are currently observing delivery issues affecting SMS delivery in New Zealand via Vodafone. The impact includes delayed Mobile Terminated (MT) messages, delayed Mobile Originated (MO) messages, missing delivery receipts, and late delivery receipts.
Incident Start Time: 2024-10-22 10:30 UTC / 23:30 NZDT
We are actively investigating the issue and will provide updates as soon as we have more information.