YNAB Status

Identified: Our import provider is continuing to work on this issue, but there are no actionable updates to share at this time. Thank you for hanging in there with us!

Identified: We've identified the issue’s cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress.

In the meantime, we noticed Tangerine's page suggests logging in with either your Client Number, Card Number, or Username and a few users have had luck getting reconnected when using one versus the other (i.e., logging in with their card number instead of their client number). Though this is unexpected, it may be worth trying in case it gets you reconnected more quickly!

Otherwise, please continue to use our other transaction entry methods to keep your accounts up to date.

Investigating: We're investigating a spike in connection issues with Tangerine Bank (CA). We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

Identified: We're seeing a spike in connection issues with multiple European financial institutions. Our Direct Import provider is aware of the issue and working with the financial institutions on a fix. We'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

Identified: Our import provider is continuing to work on this issue, but there are no actionable updates to share at this time. Thank you for hanging in there with us!

Identified: We've identified the issue’s cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress.

In the meantime, we noticed Tangerine's page suggests logging in with either your Client Number, Card Number, or Username and a few users have had luck getting reconnected when using one versus the other (i.e., logging in with their card number instead of their client number). Though this is unexpected, it may be worth trying in case it gets you reconnected more quickly!

Otherwise, please continue to use our other transaction entry methods to keep your accounts up to date.

Investigating: We're investigating a spike in connection issues with Tangerine Bank (CA). We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!