Wirex Status
Real-time updates of Wirex issues and outages
Wirex status is Operational
Web Application
Android Application
iOS Application
Wirex Wallet
Wirex Fiat transfers
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Active Incidents
As of 30 September 2026, the legacy Wirex app has been discontinued for customers in the EEA.
Following the closure: Login access to the legacy Wirex app is no longer available. Deposits, withdrawals, exchanges, and other transactions through the legacy app are no longer possible. Card transactions have been paused. From 1 October 2026, customers will no longer be able to view their balances in the legacy app.
Customers who have already upgraded to Wirex One do not need to take any further action. For customers who have not yet migrated, any digital assets associated with the legacy app remain secure, and ownership rights are unaffected. Assets continue to be safeguarded on-chain and can be claimed by creating a Wirex One profile using the same email address and completing the upgrade process. We strongly encourage affected customers to complete their migration to Wirex One as soon as possible to avoid any disruption in accessing their assets. If you require assistance with the migration process or accessing your assets, please contact [email protected].
Affected regions: EEA
Customer impact: Legacy Wirex app services are unavailable. Customers who have not yet migrated must upgrade to Wirex One to regain access to their assets.
Recently Resolved Incidents
Description: The issue with stuck bank transfers is acknowledged. We confirm all affected transactions will be processed after technical barriers resolved on 3rd party provider side.
Wirex Outage Survival Guide
Wirex Components
Wirex Applications
Web Application
As of 30 September 2026, the legacy Wirex app has been discontinued for customers in the EEA.
Following the closure: Login access to the legacy Wirex app is no longer available. Deposits, withdrawals, exchanges, and other transactions through the legacy app are no longer possible. Card transactions have been paused. From 1 October 2026, customers will no longer be able to view their balances in the legacy app.
Customers who have already upgraded to Wirex One do not need to take any further action. For customers who have not yet migrated, any digital assets associated with the legacy app remain secure, and ownership rights are unaffected. Assets continue to be safeguarded on-chain and can be claimed by creating a Wirex One profile using the same email address and completing the upgrade process. We strongly encourage affected customers to complete their migration to Wirex One as soon as possible to avoid any disruption in accessing their assets. If you require assistance with the migration process or accessing your assets, please contact [email protected].
Affected regions: EEA
Customer impact: Legacy Wirex app services are unavailable. Customers who have not yet migrated must upgrade to Wirex One to regain access to their assets.
Android Application
As of 30 September 2026, the legacy Wirex app has been discontinued for customers in the EEA.
Following the closure: Login access to the legacy Wirex app is no longer available. Deposits, withdrawals, exchanges, and other transactions through the legacy app are no longer possible. Card transactions have been paused. From 1 October 2026, customers will no longer be able to view their balances in the legacy app.
Customers who have already upgraded to Wirex One do not need to take any further action. For customers who have not yet migrated, any digital assets associated with the legacy app remain secure, and ownership rights are unaffected. Assets continue to be safeguarded on-chain and can be claimed by creating a Wirex One profile using the same email address and completing the upgrade process. We strongly encourage affected customers to complete their migration to Wirex One as soon as possible to avoid any disruption in accessing their assets. If you require assistance with the migration process or accessing your assets, please contact [email protected].
Affected regions: EEA
Customer impact: Legacy Wirex app services are unavailable. Customers who have not yet migrated must upgrade to Wirex One to regain access to their assets.
iOS Application
As of 30 September 2026, the legacy Wirex app has been discontinued for customers in the EEA.
Following the closure: Login access to the legacy Wirex app is no longer available. Deposits, withdrawals, exchanges, and other transactions through the legacy app are no longer possible. Card transactions have been paused. From 1 October 2026, customers will no longer be able to view their balances in the legacy app.
Customers who have already upgraded to Wirex One do not need to take any further action. For customers who have not yet migrated, any digital assets associated with the legacy app remain secure, and ownership rights are unaffected. Assets continue to be safeguarded on-chain and can be claimed by creating a Wirex One profile using the same email address and completing the upgrade process. We strongly encourage affected customers to complete their migration to Wirex One as soon as possible to avoid any disruption in accessing their assets. If you require assistance with the migration process or accessing your assets, please contact [email protected].
Affected regions: EEA
Customer impact: Legacy Wirex app services are unavailable. Customers who have not yet migrated must upgrade to Wirex One to regain access to their assets.
Wirex Wallet
As of 30 September 2026, the legacy Wirex app has been discontinued for customers in the EEA.
Following the closure: Login access to the legacy Wirex app is no longer available. Deposits, withdrawals, exchanges, and other transactions through the legacy app are no longer possible. Card transactions have been paused. From 1 October 2026, customers will no longer be able to view their balances in the legacy app.
Customers who have already upgraded to Wirex One do not need to take any further action. For customers who have not yet migrated, any digital assets associated with the legacy app remain secure, and ownership rights are unaffected. Assets continue to be safeguarded on-chain and can be claimed by creating a Wirex One profile using the same email address and completing the upgrade process. We strongly encourage affected customers to complete their migration to Wirex One as soon as possible to avoid any disruption in accessing their assets. If you require assistance with the migration process or accessing your assets, please contact [email protected].
Affected regions: EEA
Customer impact: Legacy Wirex app services are unavailable. Customers who have not yet migrated must upgrade to Wirex One to regain access to their assets.
Wirex Website
Wirex Sign up & Log in
Wirex Verification
Wirex Confirmation
Notifications
SMS Confirmation
Wirex Card
Wirex Exchange
Wirex Crypto transfers
Wirex Fiat transfers
Description: The issue with stuck bank transfers is acknowledged. We confirm all affected transactions will be processed after technical barriers resolved on 3rd party provider side.