Wirex status is Operational

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Wirex Fiat transfers

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

3rd party GBP processing issue
Started 13 Jun 2024 17:16:01 (5 months ago), resolved 19 Nov 2024 08:53:37 (2 days ago)
Minor Incident
Resolved
Fiat transfers

Affected Coin: GBP

Description: An issue on our partner’s side is currently may affect GBP transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.

Wirex Outage Survival Guide

A step-by-step guide to help you survive a Wirex outage
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    Wirex Components

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    Wirex Applications

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    Web Application
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    Android Application
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    iOS Application
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    Wirex Wallet
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    Wirex Website

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    Wirex Sign up & Log in

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    Wirex Verification

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    Wirex Confirmation

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    Notifications
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    SMS Confirmation
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    Wirex Card

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    Wirex Exchange

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    Wirex Crypto transfers

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    Wirex Fiat transfers

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    3rd party GBP processing issue
    Started 13 Jun 2024 17:16:01 (5 months ago), resolved 19 Nov 2024 08:53:37 (2 days ago)
    Minor Incident
    Resolved
    Fiat transfers

    Affected Coin: GBP

    Description: An issue on our partner’s side is currently may affect GBP transactions. Our partner is working to resolve the issue. We will update you as soon as we know more.

    Wirex Local card top-up

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    Wirex Grow

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    DUO
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    Multiply
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    X-Account
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    Borrow
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    Wirex Alternatives

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    Gemini Exchange Gemini Mobile App: Uptime SLA 99.95%

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    Users being consistently logged out of the mobile app (iOS and Android)
    Started 25 Oct 2024 21:32:47 (26 days ago), still ongoing
    Minor Incident
    Investigating
    Gemini Mobile App: Uptime SLA 99.95%

    We are currently investigating an issue causing users to be logged out of the mobile app. All customer accounts and funds remain secure. Further updates to follow.

    Gemini Exchange REST API

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    Service Disruption - Market Data APIs
    Started 18 Jul 2024 21:17:12 (4 months ago), still ongoing
    Minor Incident
    Investigating
    REST API
    FIX API
    Websockets API

    Customers using market data APIs may experience temporary connection issues. All customer funds remain secure. We will be sure to update this page with more information as it becomes available.

    Order history endpoint not showing recently closed orders immediately
    Started 6 Nov 2024 03:39:47 (15 days ago), still ongoing
    Minor Incident
    Investigating
    REST API

    Some users may experience issue with /v1/orders/history REST API, where some of recently closed orders may not appear immediately for a specific symbol.

    We are currently investigating issue.

    See all
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    CEX.IO Crypto Deposits

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    MERC
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    MERC operation's maintenance
    Started 10 Aug 2024 05:22:59 (3 months ago), still ongoing
    Maintenance
    Investigating
    MERC
    MERC

    We understand the inconvenience this may cause and appreciate your patience and understanding as we work to enhance our services. Please be assured that your funds and assets will remain secure throughout the maintenance period.

    We will notify you as soon as the maintenance is completed and operations are fully restored.

    Affected Services:

    Trade Deposits Withdrawals

    See all
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