Finalsite status is Operational

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Connect
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Mass Notifications
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Messages XR Enterprise
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Messages XR
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Composer US West
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Composer UK
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Composer Asia
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Intermittent SMS Deliverability Issues
Started 23 Oct 2025 23:13:25 (2 days ago), still ongoing
Incident without Impact
Investigating
Mass Notifications
Messages XR Enterprise

We are currently investigating SMS deliverability issues affecting a subset of clients.

Mass Notifications and Messages XR-Enterprise SMS Issues
Started 16 Oct 2025 18:29:24 (9 days ago), still ongoing
Incident without Impact
Monitoring
Connect
Mass Notifications
Messages XR Enterprise

Increased Filtering of SMS Messages The Issue: Some SMS messages are being caught by filters applied by our upstream service providers. This typically prevents the message from being delivered and may manifest in your UI as a 30006 or 30007 error.

Recently Resolved Incidents

Composer: Resource Upload Issues
Started 21 Oct 2025 20:54:27 (4 days ago), resolved 22 Oct 2025 16:59:28 (3 days ago)
Minor Incident
Resolved
Composer US West
Composer UK
Composer Asia

We are currently investigating issues with Resources failing to upload as expected and will provide additional updates as soon as possible.

Messages/XR: Sending Delays for US East
Started 17 Oct 2025 13:20:08 (8 days ago), resolved 19 Oct 2025 23:59:56 (6 days ago)
Minor Incident
Resolved
Messages XR

Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.

Finalsite Outage Survival Guide

A step-by-step guide to help you survive a Finalsite outage
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    Finalsite Components

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    now

    Finalsite Communication Tools

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    Connect
    Sun 19
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    now
    Mass Notifications and Messages XR-Enterprise SMS Issues
    Started 16 Oct 2025 18:29:24 (9 days ago), still ongoing
    Incident without Impact
    Monitoring
    Connect
    Mass Notifications
    Messages XR Enterprise

    Increased Filtering of SMS Messages The Issue: Some SMS messages are being caught by filters applied by our upstream service providers. This typically prevents the message from being delivered and may manifest in your UI as a 30006 or 30007 error.

    Mass Notifications
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Mass Notifications and Messages XR-Enterprise SMS Issues
    Started 16 Oct 2025 18:29:24 (9 days ago), still ongoing
    Incident without Impact
    Monitoring
    Connect
    Mass Notifications
    Messages XR Enterprise

    Increased Filtering of SMS Messages The Issue: Some SMS messages are being caught by filters applied by our upstream service providers. This typically prevents the message from being delivered and may manifest in your UI as a 30006 or 30007 error.

    Intermittent SMS Deliverability Issues
    Started 23 Oct 2025 23:13:25 (2 days ago), still ongoing
    Incident without Impact
    Investigating
    Mass Notifications
    Messages XR Enterprise

    We are currently investigating SMS deliverability issues affecting a subset of clients.

    Messages XR Enterprise
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Mass Notifications and Messages XR-Enterprise SMS Issues
    Started 16 Oct 2025 18:29:24 (9 days ago), still ongoing
    Incident without Impact
    Monitoring
    Connect
    Mass Notifications
    Messages XR Enterprise

    Increased Filtering of SMS Messages The Issue: Some SMS messages are being caught by filters applied by our upstream service providers. This typically prevents the message from being delivered and may manifest in your UI as a 30006 or 30007 error.

    Intermittent SMS Deliverability Issues
    Started 23 Oct 2025 23:13:25 (2 days ago), still ongoing
    Incident without Impact
    Investigating
    Mass Notifications
    Messages XR Enterprise

    We are currently investigating SMS deliverability issues affecting a subset of clients.

    Messages XR
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    now
    Messages/XR: Sending Delays for US East
    Started 17 Oct 2025 13:20:08 (8 days ago), resolved 19 Oct 2025 23:59:56 (6 days ago)
    Minor Incident
    Resolved
    Messages XR

    Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.

    Reach
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    Finalsite School Websites

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    Composer US East
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    Composer US Central
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    Composer US West
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    now
    Composer: Resource Upload Issues
    Started 21 Oct 2025 20:54:27 (4 days ago), resolved 22 Oct 2025 16:59:28 (3 days ago)
    Minor Incident
    Resolved
    Composer US West
    Composer UK
    Composer Asia

    We are currently investigating issues with Resources failing to upload as expected and will provide additional updates as soon as possible.

    Composer UK
    Sun 19
    Mon 20
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    Sat 25
    now
    Composer: Resource Upload Issues
    Started 21 Oct 2025 20:54:27 (4 days ago), resolved 22 Oct 2025 16:59:28 (3 days ago)
    Minor Incident
    Resolved
    Composer US West
    Composer UK
    Composer Asia

    We are currently investigating issues with Resources failing to upload as expected and will provide additional updates as soon as possible.

    Composer Asia
    Sun 19
    Mon 20
    Tue 21
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    Thu 23
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    Sat 25
    now
    Composer: Resource Upload Issues
    Started 21 Oct 2025 20:54:27 (4 days ago), resolved 22 Oct 2025 16:59:28 (3 days ago)
    Minor Incident
    Resolved
    Composer US West
    Composer UK
    Composer Asia

    We are currently investigating issues with Resources failing to upload as expected and will provide additional updates as soon as possible.

    Web Community Manager
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    Finalsite Enrollment Management System

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    Ask AI
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    Finalsite Store
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