Finalsite status is Partially Degraded Service

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Finalsite Communication Tools

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Connect
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Mass Notifications
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Messages XR Enterprise
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Active Incidents

Emergency Maintenance - Messages XR-Enterprise, Mass Notifications, and Connect
Started 5 Oct 2025 07:43:17 (18 hours ago), still ongoing
Maintenance
Investigating
Mass Notifications
Messages XR Enterprise

We need to perform emergency maintenance on our services. At this time, your Mass Notifications, Messages XR-E, and Connect products will not be accessible. We apologize for the inconvenience and understand the disruption this maintenance causes.

Connect: SMS Sending Incident
Started 2 Oct 2025 17:11:19 (3 days ago), still ongoing
Major Incident
Identified
Connect

We are aware of an incident that may be preventing a subset of SMS traffic from delivering properly. We are actively working to resolve this and will provide an update shortly.

Recently Resolved Incidents

No recent incidents

Finalsite Outage Survival Guide

A step-by-step guide to help you survive a Finalsite outage
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    Finalsite Components

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    Finalsite Communication Tools

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    Connect
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    Connect: SMS Sending Incident
    Started 2 Oct 2025 17:11:19 (3 days ago), still ongoing
    Major Incident
    Identified
    Connect

    We are aware of an incident that may be preventing a subset of SMS traffic from delivering properly. We are actively working to resolve this and will provide an update shortly.

    Mass Notifications
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    Emergency Maintenance - Messages XR-Enterprise, Mass Notifications, and Connect
    Started 5 Oct 2025 07:43:17 (18 hours ago), still ongoing
    Maintenance
    Investigating
    Mass Notifications
    Messages XR Enterprise

    We need to perform emergency maintenance on our services. At this time, your Mass Notifications, Messages XR-E, and Connect products will not be accessible. We apologize for the inconvenience and understand the disruption this maintenance causes.

    Messages XR Enterprise
    Mon 29
    Tue 30
    Wed 1
    Thu 2
    Fri 3
    Sat 4
    Sun 5
    now
    Emergency Maintenance - Messages XR-Enterprise, Mass Notifications, and Connect
    Started 5 Oct 2025 07:43:17 (18 hours ago), still ongoing
    Maintenance
    Investigating
    Mass Notifications
    Messages XR Enterprise

    We need to perform emergency maintenance on our services. At this time, your Mass Notifications, Messages XR-E, and Connect products will not be accessible. We apologize for the inconvenience and understand the disruption this maintenance causes.

    Messages XR
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    Reach
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    Finalsite School Websites

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    Composer UK
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    Composer Asia
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    Web Community Manager
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    Finalsite Enrollment Management System

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    Finalsite Additional Components

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    Finalsite Support (Phone Support and Tickets)
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    Ask AI
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