National Student Clearinghouse status is Operational

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NextGen - school users
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Service Interruption Alert - Transcript Services Integrated Student Information System Orders
Started 23 May 2026 14:40:06 (4 hours ago), still ongoing
Minor Incident
Monitoring
NextGen - school users

The National Student Clearinghouse is experiencing technical issues with processing of integrated Transcript Services Student Information System Orders, which may impact the timely processing of these automated orders. We are currently investigating this issue and will let you know as soon as it is resolved.

We apologize for this inconvenience and are working to resolve this issue as quickly as possible.

Please note that we are unable to respond to questions sent to this email address.

Recently Resolved Incidents

No recent incidents

National Student Clearinghouse Outage Survival Guide

A step-by-step guide to help you survive a National Student Clearinghouse outage
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    National Student Clearinghouse Components

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    National Student Clearinghouse Postsecondary Schools - Secure Site

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    Access issues - school users
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    National Student Clearinghouse Postsecondary Schools - Verifications

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    Access issues - school users
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    Access issues - student or commercial requestors
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    National Student Clearinghouse Verification Services

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    DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners
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    DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners
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    Insights JSON API - Enterprise Commercial
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    Insights Legacy - Enterprise Commercial
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    National Student Clearinghouse Transcript Services - Postsecondary (Colleges and Universities)

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    DegreeVerify 2.0 JSON API - Integrated Background Screeners
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    High School DiplomaVerify Website
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    Transcript Ordering Site - requestors
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    High School DiplomaVerify JSON API - Integrated Background Screeners
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    Track Your Order Page - requestors
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    Transcript Download Center - recipients
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    School Site Access issues - TS school users
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    ETX Plus - school users
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    NextGen - school users
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    Service Interruption Alert - Transcript Services Integrated Student Information System Orders
    Started 23 May 2026 14:40:06 (4 hours ago), still ongoing
    Minor Incident
    Monitoring
    NextGen - school users

    The National Student Clearinghouse is experiencing technical issues with processing of integrated Transcript Services Student Information System Orders, which may impact the timely processing of these automated orders. We are currently investigating this issue and will let you know as soon as it is resolved.

    We apologize for this inconvenience and are working to resolve this issue as quickly as possible.

    Please note that we are unable to respond to questions sent to this email address.

    Ellucian eTranscripts Orders
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    National Student Clearinghouse Transcript Center - Secondary (High Schools)

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    Transcript Ordering Site - requestors
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    School Site Access issues - TC school users
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