National Student Clearinghouse Status
Real-time updates of National Student Clearinghouse issues and outages
National Student Clearinghouse status is Operational
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School Site Access issues - TS school users
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Active Incidents
No active incidents
Recently Resolved Incidents
Service Interruption Alert - FTPS and Transcript Fulfillment
Started 20 Mar 2026 14:49:43 (1 day ago), resolved 20 Mar 2026 16:37:54 (1 day ago)
Minor Incident
Resolved
School Site Access issues - TS school users
The National Student Clearinghouse is experiencing technical issues with our secure FTP access and fulfillment of transcript orders with digital signatures and rights management. We are currently investigating this issue and will let you know as soon as it is resolved.
We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
National Student Clearinghouse Outage Survival Guide
A step-by-step guide to help you survive a National Student Clearinghouse outage
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National Student Clearinghouse Components
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National Student Clearinghouse Postsecondary Schools - Secure Site
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Access issues - school users
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National Student Clearinghouse Postsecondary Schools - Verifications
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Access issues - school users
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Access issues - student or commercial requestors
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National Student Clearinghouse Verification Services
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DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners
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DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners
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Insights JSON API - Enterprise Commercial
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National Student Clearinghouse Transcript Services - Postsecondary (Colleges and Universities)
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Insights Legacy - Enterprise Commercial
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DegreeVerify 2.0 JSON API - Integrated Background Screeners
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High School DiplomaVerify Website
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Transcript Ordering Site - requestors
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Track Your Order Page - requestors
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High School DiplomaVerify JSON API - Integrated Background Screeners
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Transcript Download Center - recipients
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School Site Access issues - TS school users
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Service Interruption Alert - FTPS and Transcript Fulfillment
Started 20 Mar 2026 14:49:43 (1 day ago), resolved 20 Mar 2026 16:37:54 (1 day ago)
Minor Incident
Resolved
School Site Access issues - TS school users
The National Student Clearinghouse is experiencing technical issues with our secure FTP access and fulfillment of transcript orders with digital signatures and rights management. We are currently investigating this issue and will let you know as soon as it is resolved.
We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
ETX Plus - school users
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NextGen - school users
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Ellucian eTranscripts Orders
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National Student Clearinghouse Transcript Center - Secondary (High Schools)
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Transcript Ordering Site - requestors
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School Site Access issues - TC school users
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