National Student Clearinghouse Status: check for National Student Clearinghouse outages and issues

National Student Clearinghouse status is Operational

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Access issues - school users

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See all 20 National Student Clearinghouse components

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Active Incidents

No active incidents

Recently Resolved Incidents

Secure Site Errors & Latency

Started 14 Jan 2025 22:02:55 (3 days ago), resolved 16 Jan 2025 18:56:32 (1 day ago)

Critical Incident

Resolved

Access issues - school users

We are currently investigating an issue in secure site where the end user is receiving a 502 bad gateway errors and latency issues.

See all updates

Account Login Lock

Started 21 Nov 2024 20:37:50 (2 months ago), resolved 14 Jan 2025 22:47:15 (3 days ago)

Minor Incident

Resolved

Access issues - school users

There is a known issue impacting a small subset of Users upon expiration of their Clearinghouse secure site password which can result in their account being locked. Please contact your organization's Clearinghouse User Administrator to unlock the account and/or reset your password. If further assistance is needed, please email Service@studentclearinghouse.org.

See all updates

National Student Clearinghouse Outage Survival Guide

A step-by-step guide to help you survive a National Student Clearinghouse outage

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National Student Clearinghouse Components

National Student Clearinghouse

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National Student Clearinghouse Postsecondary Schools - Secure Site

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Access issues - school users

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Account Login Lock

Started 21 Nov 2024 20:37:50 (2 months ago), resolved 14 Jan 2025 22:47:15 (3 days ago)

Minor Incident

Resolved

Access issues - school users

There is a known issue impacting a small subset of Users upon expiration of their Clearinghouse secure site password which can result in their account being locked. Please contact your organization's Clearinghouse User Administrator to unlock the account and/or reset your password. If further assistance is needed, please email Service@studentclearinghouse.org.

See all updates

Secure Site Errors & Latency

Started 14 Jan 2025 22:02:55 (3 days ago), resolved 16 Jan 2025 18:56:32 (1 day ago)

Critical Incident

Resolved

Access issues - school users

We are currently investigating an issue in secure site where the end user is receiving a 502 bad gateway errors and latency issues.

See all updates

National Student Clearinghouse Postsecondary Schools - Verifications

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Access issues - school users

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Access issues - student or commercial requestors

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National Student Clearinghouse Verification Services

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DegreeVerify and EnrollmentVerify XML API

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DegreeVerify and EnrollmentVerify Website

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Insights JSON API - Enterprise Commercial

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DegreeVerify 2.0 JSON API - Integrated Background Screeners

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High School DiplomaVerify Website

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High School DiplomaVerify JSON API - Integrated Background Screeners

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Insights Legacy - Enterprise Commercial

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National Student Clearinghouse Transcript Services

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Transcript Ordering Site

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Track Your Order Page

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Transcript Download Center

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ETX Plus

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NextGen

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Commonly Used Together

University of South Australia

Brown University

Illustrative Mathematics

Owens ITS

UBC

Khan Academy

NWEA

Athabasca University

British Columbia Institute of Technology

Wikimedia

Kennesaw State University

MIT