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Active Incidents

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Recently Resolved Incidents

Intermittent login issues to Self Service Banner and Courses @ Brown (CAB)

Started 22 Jul 2026 19:44:58 (4 days ago), resolved 22 Jul 2026 23:09:29 (4 days ago)

Major Incident

Resolved

Banner Self-Service

Course Catalog - cab.brown.edu

Some users logging into selfservice.brown.edu and cab.brown.edu may encounter a 403 error message and be unable to proceed. OIT is aware of the issue and is working on addressing it. As a workaround, please try again using an incognito/private browsing window, or a different browser.

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Brown University Outage Survival Guide

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Brown University Components

Brown University

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Brown University Administrative and Business

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Brown Contract Management System (BCM)

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Confluence Administration

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Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu

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Events Calendar - events.brown.edu

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Jira Service Management Jira Service Management Web

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Jira Service Management Service Portal

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Phenix

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Salesforce

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Grouper

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Listserv Email Groups

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Today@Brown - today.brown.edu

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Web Hosting (Plesk, Drupal, Webpub & LAMP)

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Zoom Meetings

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Software Catalog - software.brown.edu

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Software License Managers

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Brown University Information Security and Accounts

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Brown Directory - directory.brown.edu

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Duo Core Authentication Service

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Duo Two-Step Authentication

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1Password

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MyAccount - myaccount.brown.edu

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Shibboleth Single-Signon Authentication

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Brown University Infrastructure

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Department File Services - files.brown.edu

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Jabber

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Brown University Research

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Medicat

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SSH Gateway

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Brown University Student Services

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Banner Self-Service

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Intermittent login issues to Self Service Banner and Courses @ Brown (CAB)

Started 22 Jul 2026 19:44:58 (4 days ago), resolved 22 Jul 2026 23:09:29 (4 days ago)

Major Incident

Resolved

Banner Self-Service

Course Catalog - cab.brown.edu

Some users logging into selfservice.brown.edu and cab.brown.edu may encounter a 403 error message and be unable to proceed. OIT is aware of the issue and is working on addressing it. As a workaround, please try again using an incognito/private browsing window, or a different browser.

See all updates

StarRez Housing Management

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Brown University Teaching and Learning

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Brown University Duo SSO

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Canvas Course Platform

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Course Catalog - cab.brown.edu

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Intermittent login issues to Self Service Banner and Courses @ Brown (CAB)

Started 22 Jul 2026 19:44:58 (4 days ago), resolved 22 Jul 2026 23:09:29 (4 days ago)

Major Incident

Resolved

Banner Self-Service

Course Catalog - cab.brown.edu

Some users logging into selfservice.brown.edu and cab.brown.edu may encounter a 403 error message and be unable to proceed. OIT is aware of the issue and is working on addressing it. As a workaround, please try again using an incognito/private browsing window, or a different browser.

See all updates

Course Tools for Instructors and Students - coursetools.brown.edu

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Online Course Reserves (Leganto)

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Panopto Lecture Capture and Media Library

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Brown University Other

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Other

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Commonly Used Together

National Student Clearinghouse

University of South Australia

Illustrative Mathematics

Owens ITS

UBC

Khan Academy

NWEA

Athabasca University

British Columbia Institute of Technology

Wikimedia

Kennesaw State University

MIT

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