Brown University Status
Real-time updates of Brown University issues and outages
Brown University status is Minor Service Outage
Brown University Administrative and Business
Cognos - Analytics & Reporting
Jira Service Management Assets
Google Drive
Google Mail
MyPrint
MyAccount - myaccount.brown.edu
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Active Incidents
A recent Google Chrome update (version 150.x) has introduced a compatibility issue with Cognos Analytics.
Impacted Scenarios in Chrome:
Running Reports—When running a report interactively and using the output toolbar to re-run the report or change format (e.g., clicking "Run" or "Select a format" then PDF, Excel, HTML), an error may occur. You can close the report and re-run it in your desired format or use Firefox as a temporary workaround.
Authoring Reports—Creating or modifying reports will result in an error. Use Firefox as a temporary workaround.
NOTE: Users may experience the same errors in Edge since it also uses the Chromium codebase.
Some customers might be seeing banners in Gmail or other Google apps promoting the ability to transfer data to personal accounts if you are 'Graduating Soon'.
These prompts are for informational purposes. In general, no action is required to maintain your account, data access, or current services.
If you are graduating soon, congratulations! The Transfer Content feature can help you migrate your content from the Brown Google environment to a personal Google account, to prepare for your transition to our alumni community.
Users on macOS are prompted for authentication for every MyPrint print job when running macOS 14.8.5 or later, 15.7.5 or later, and 26.4 or later. Selecting the option to "Remember this password in my keychain" does not work. Print jobs are successfully submitted when a user re-enters their Brown username and password for each job.
We will update this alert with further information when it becomes available.
Recently Resolved Incidents
On Wednesday, July 1st, between 4:00 PM and 4:30 PM, MyAccount (myaccount.brown.edu) may be degraded while maintenance is being performed. If any performance issues occur, please reach us at [email protected]
Brown University Outage Survival Guide
Brown University Components
Brown University Administrative and Business
25Live Space Scheduling
Applications Manager (AppWorx)
Banner for Administrators
Banner Document Management System (BDMS)
Blackbaud Internet Solutions (Alumni)
BrownBuys
Brown Contract Management System (BCM)
Cognos - Analytics & Reporting
A recent Google Chrome update (version 150.x) has introduced a compatibility issue with Cognos Analytics.
Impacted Scenarios in Chrome:
Running Reports—When running a report interactively and using the output toolbar to re-run the report or change format (e.g., clicking "Run" or "Select a format" then PDF, Excel, HTML), an error may occur. You can close the report and re-run it in your desired format or use Firefox as a temporary workaround.
Authoring Reports—Creating or modifying reports will result in an error. Use Firefox as a temporary workaround.
NOTE: Users may experience the same errors in Edge since it also uses the Chromium codebase.
Confluence Administration
Confluence Authentication and User Management
Confluence View Content
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu
Events Calendar - events.brown.edu
FileMaker Database Hosting
Jira Service Management Assets
Jira Service Management Authentication and User Management
Jira Service Management Jira Service Management Web
Jira Service Management Service Portal
Phenix
Planon Facilities Management Portal
Salesforce
Space Reservations@Brown - Space Scheduling
Tableau - Analytics and Visualization
University Ticketing (AudienceView)
Workday
Brown University Communication and Collaboration
BrownBlogs
BrownSites - Department Websites
Dropbox
Google Drive
Some customers might be seeing banners in Gmail or other Google apps promoting the ability to transfer data to personal accounts if you are 'Graduating Soon'.
These prompts are for informational purposes. In general, no action is required to maintain your account, data access, or current services.
If you are graduating soon, congratulations! The Transfer Content feature can help you migrate your content from the Brown Google environment to a personal Google account, to prepare for your transition to our alumni community.
Google Mail
Some customers might be seeing banners in Gmail or other Google apps promoting the ability to transfer data to personal accounts if you are 'Graduating Soon'.
These prompts are for informational purposes. In general, no action is required to maintain your account, data access, or current services.
If you are graduating soon, congratulations! The Transfer Content feature can help you migrate your content from the Brown Google environment to a personal Google account, to prepare for your transition to our alumni community.
Grouper
Listserv Email Groups
Lyris Bulk Email
MyBrown Web Portal
Office365
OneDrive/Sharepoint
Sympa Bulk Email
Today@Brown - today.brown.edu
Web Hosting (Plesk, Drupal, Webpub & LAMP)
Zoom Meetings
Brown University Desktop and Mobile Computing
MyPrint
Users on macOS are prompted for authentication for every MyPrint print job when running macOS 14.8.5 or later, 15.7.5 or later, and 26.4 or later. Selecting the option to "Remember this password in my keychain" does not work. Print jobs are successfully submitted when a user re-enters their Brown username and password for each job.
We will update this alert with further information when it becomes available.
PPrint
RemoteApp Streaming Applications
Software Catalog - software.brown.edu
Software License Managers
Brown University Information Security and Accounts
Brown Directory - directory.brown.edu
Duo Core Authentication Service
Duo Two-Step Authentication
1Password
Microsoft Active Directory/Office365 Authentication
MyAccount - myaccount.brown.edu
On Wednesday, July 1st, between 4:00 PM and 4:30 PM, MyAccount (myaccount.brown.edu) may be degraded while maintenance is being performed. If any performance issues occur, please reach us at [email protected]