
Brown University Status
Real-time updates of Brown University issues and outages
Brown University status is Operational
Jira Service Management Jira Service Management Web
Jira Service Management Service Portal
VPN - Virtual Private Network
Wireless network (Brown, Brown-Guest, & Eduroam)
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Active Incidents
OIT has updated the security certificates on our VPN service, and some Windows computers may need to connect manually after the update.
If you are having trouble connecting to Brown VPN and see a certificate error, please follow these troubleshooting steps.
The wifi enrollment service is degraded, causing long delays in webpage loading for wifi.brown.edu. Please try again.
OIT will send updates when more information is available.
Recently Resolved Incidents
The Brown, Brown-Guest, and Eduroam wireless networks experienced a software crash between 12:53 pm and 1:05 pm. During this time, users may have noticed a brief blip in the connection. This issue is now resolved.
On September 24th, 2026, between 8:46 AM to 09:00 AM, Atlassian reported some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues.
Atlassian confirmed the issue has now been resolved and the service is operating normally for all customers.
Brown University Outage Survival Guide
Brown University Components
Brown University Administrative and Business
25Live Space Scheduling
Applications Manager (AppWorx)
Banner for Administrators
Banner Document Management System (BDMS)
Blackbaud Internet Solutions (Alumni)
BrownBuys
Brown Contract Management System (BCM)
Cognos - Analytics & Reporting
Confluence Administration
Confluence Authentication and User Management
Confluence View Content
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu
Events Calendar - events.brown.edu
FileMaker Database Hosting
Jira Service Management Assets
Jira Service Management Authentication and User Management
Jira Service Management Jira Service Management Web
On September 24th, 2026, between 8:46 AM to 09:00 AM, Atlassian reported some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues.
Atlassian confirmed the issue has now been resolved and the service is operating normally for all customers.
Jira Service Management Service Portal
On September 24th, 2026, between 8:46 AM to 09:00 AM, Atlassian reported some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues.
Atlassian confirmed the issue has now been resolved and the service is operating normally for all customers.
Phenix
Planon Facilities Management Portal
Salesforce
Space Reservations@Brown - Space Scheduling
Tableau - Analytics and Visualization
University Ticketing (AudienceView)
Workday
Brown University Communication and Collaboration
BrownBlogs
BrownSites - Department Websites
Dropbox
Google Drive
Google Mail
Grouper
Listserv Email Groups
Lyris Bulk Email
MyBrown Web Portal
Office365
OneDrive/Sharepoint
Sympa Bulk Email
Today@Brown - today.brown.edu
Web Hosting (Plesk, Drupal, Webpub & LAMP)
Zoom Meetings
Brown University Desktop and Mobile Computing
MyPrint
PPrint
RemoteApp Streaming Applications
Software Catalog - software.brown.edu
Software License Managers
Brown University Information Security and Accounts
Brown Directory - directory.brown.edu
Duo Core Authentication Service
Duo Two-Step Authentication
1Password
Microsoft Active Directory/Office365 Authentication
MyAccount - myaccount.brown.edu
Shibboleth Single-Signon Authentication
Duo Admin Panel
Duo Push Delivery
Duo Phone Call Delivery
Duo SMS Message Delivery
Brown University Infrastructure
Department File Services - files.brown.edu
Fileway - webfiles.brown.edu
Hosted Virtual Machines (Hyper-V)
GitHub Codespaces
REDCap
Brown University Network Connectivity and Telecommunications
Jabber
Telephone service (local and long distance)
Voicemail service
VPN - Virtual Private Network
OIT has updated the security certificates on our VPN service, and some Windows computers may need to connect manually after the update.
If you are having trouble connecting to Brown VPN and see a certificate error, please follow these troubleshooting steps.
Wired Network
Wireless network (Brown, Brown-Guest, & Eduroam)
The wifi enrollment service is degraded, causing long delays in webpage loading for wifi.brown.edu. Please try again.
OIT will send updates when more information is available.
The Brown, Brown-Guest, and Eduroam wireless networks experienced a software crash between 12:53 pm and 1:05 pm. During this time, users may have noticed a brief blip in the connection. This issue is now resolved.