Brown University Status
Real-time updates of Brown University issues and outages
Brown University status is Minor Service Outage
Cognos - Analytics & Reporting
Google Drive
Google Mail
MyPrint
Brown University Other
Other
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Active Incidents
OIT has identified an outage affecting Confluence due to an issue with the vendor, Atlassian. Users may experience difficulties accessing articles and documentation at this time.
We will provide updates as they become available.
Some customers might be seeing banners in Gmail or other Google apps promoting the ability to transfer data to personal accounts if you are 'Graduating Soon'.
These prompts are for informational purposes. In general, no action is required to maintain your account, data access, or current services.
If you are graduating soon, congratulations! The Transfer Content feature can help you migrate your content from the Brown Google environment to a personal Google account, to prepare for your transition to our alumni community.
Users on macOS are prompted for authentication for every MyPrint print job when running macOS 14.8.5 or later, 15.7.5 or later, and 26.4 or later. Selecting the option to "Remember this password in my keychain" does not work. Print jobs are successfully submitted when a user re-enters their Brown username and password for each job.
We will update this alert with further information when it becomes available.
Recently Resolved Incidents
In the report output viewer window, using the ‘Run’ button to re-run a report is currently causing an issue that can lead to a Cognos Analytics outage. OIT is working with IBM to investigate and resolve the issue.
In the meantime, to mitigate the risk of further outages, please run reports only from a content tab object list (i.e., click on the report name or from the Action menu, select ‘Run as’). Do not attempt to re-run a report by clicking the ‘Run’ button when viewing report output.
We will update this message when the issue is resolved.
Google Status Page: https://www.google.com/appsstatus/dashboard/incidents/CzZUn98mhTcEiCJo27Kv
Gemini App in Workspace and Gemini Side Panel (Gemini in Workspace) customers are experiencing “Something Went Wrong” errors.
Description We are experiencing an issue with Gemini beginning on Wednesday, 2026-06-10 03:26 PDT. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2026-06-10 08:00 PDT with current details. We apologize to all who are affected by the disruption.
Symptoms Gemini App in Workspace and Gemini Side Panel (Gemini in Workspace) customers are experiencing “Something Went Wrong” errors.
Workaround None at this time.
Brown University Outage Survival Guide
Brown University Components
Brown University Administrative and Business
25Live Space Scheduling
Applications Manager (AppWorx)
Banner for Administrators
Banner Document Management System (BDMS)
Blackbaud Internet Solutions (Alumni)
BrownBuys
Brown Contract Management System (BCM)
Cognos - Analytics & Reporting
In the report output viewer window, using the ‘Run’ button to re-run a report is currently causing an issue that can lead to a Cognos Analytics outage. OIT is working with IBM to investigate and resolve the issue.
In the meantime, to mitigate the risk of further outages, please run reports only from a content tab object list (i.e., click on the report name or from the Action menu, select ‘Run as’). Do not attempt to re-run a report by clicking the ‘Run’ button when viewing report output.
We will update this message when the issue is resolved.
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu
Events Calendar - events.brown.edu
FileMaker Database Hosting
Phenix
Planon Facilities Management Portal
Salesforce
Space Reservations@Brown - Space Scheduling
Tableau - Analytics and Visualization
University Ticketing (AudienceView)
Workday
Brown University Communication and Collaboration
BrownBlogs
BrownSites - Department Websites
Dropbox
Google Drive
Some customers might be seeing banners in Gmail or other Google apps promoting the ability to transfer data to personal accounts if you are 'Graduating Soon'.
These prompts are for informational purposes. In general, no action is required to maintain your account, data access, or current services.
If you are graduating soon, congratulations! The Transfer Content feature can help you migrate your content from the Brown Google environment to a personal Google account, to prepare for your transition to our alumni community.
Google Mail
Some customers might be seeing banners in Gmail or other Google apps promoting the ability to transfer data to personal accounts if you are 'Graduating Soon'.
These prompts are for informational purposes. In general, no action is required to maintain your account, data access, or current services.
If you are graduating soon, congratulations! The Transfer Content feature can help you migrate your content from the Brown Google environment to a personal Google account, to prepare for your transition to our alumni community.
Grouper
Listserv Email Groups
Lyris Bulk Email
MyBrown Web Portal
Office365
OneDrive/Sharepoint
Sympa Bulk Email
Today@Brown - today.brown.edu
Web Hosting (Plesk, Drupal, Webpub & LAMP)
Zoom Meetings
Brown University Desktop and Mobile Computing
MyPrint
Users on macOS are prompted for authentication for every MyPrint print job when running macOS 14.8.5 or later, 15.7.5 or later, and 26.4 or later. Selecting the option to "Remember this password in my keychain" does not work. Print jobs are successfully submitted when a user re-enters their Brown username and password for each job.
We will update this alert with further information when it becomes available.
PPrint
RemoteApp Streaming Applications
Software Catalog - software.brown.edu
Software License Managers
Brown University Information Security and Accounts
Brown Directory - directory.brown.edu
Duo Core Authentication Service
Duo Two-Step Authentication
1Password
Microsoft Active Directory/Office365 Authentication
MyAccount - myaccount.brown.edu
Shibboleth Single-Signon Authentication
Duo Admin Panel
Duo Push Delivery
Duo Phone Call Delivery
Duo SMS Message Delivery
Brown University Infrastructure
Department File Services - files.brown.edu
Fileway - webfiles.brown.edu
Hosted Virtual Machines (Hyper-V)
Jira Service Management Jira Service Management Web
GitHub Codespaces
Brown University Network Connectivity and Telecommunications
Jabber
Telephone service (local and long distance)
Voicemail service
VPN - Virtual Private Network
Wired Network
Wireless network (Brown, Brown-Guest, & Eduroam)
Cellular Carrier Service
Connections on College Hill North of Waterman - Buildings
Connections on College Hill North of Waterman - Outdoor Spaces
Connections on College Hill North of Waterman - Residence Halls
Connections on College Hill South of Waterman - Buildings
Connections on College Hill South of Waterman - Outdoor Spaces
Connections on College Hill South of Waterman - Residence Halls
Connections in Athletics and Facilities Office
Connections in Jewelry District
Brown University Research
Coeus Grant Management
Globus File Transfers
Hibernate (Starfish)
iLabs
InfoEd Grant Management
LRS Research File Services - lrs.brown.edu
Oscar High Performance Computing
SSH Gateway
Stronghold Secure Research Environments
VAST - files22.brown.edu
Brown University Student Services
Advising Sidekick (ASK)
Banner Self-Service
Medicat
StarRez Housing Management
Brown University Teaching and Learning
Brown Digital Repository (BDR)
Canvas Course Platform
Course Catalog - cab.brown.edu
Course Tools for Instructors and Students - coursetools.brown.edu
Online Course Reserves (Leganto)
Panopto Lecture Capture and Media Library
Brown University Other
Other
Google Status Page: https://www.google.com/appsstatus/dashboard/incidents/CzZUn98mhTcEiCJo27Kv
Gemini App in Workspace and Gemini Side Panel (Gemini in Workspace) customers are experiencing “Something Went Wrong” errors.
Description We are experiencing an issue with Gemini beginning on Wednesday, 2026-06-10 03:26 PDT. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2026-06-10 08:00 PDT with current details. We apologize to all who are affected by the disruption.
Symptoms Gemini App in Workspace and Gemini Side Panel (Gemini in Workspace) customers are experiencing “Something Went Wrong” errors.
Workaround None at this time.
OIT has identified an outage affecting Confluence due to an issue with the vendor, Atlassian. Users may experience difficulties accessing articles and documentation at this time.
We will provide updates as they become available.