Brown University Status
Real-time updates of Brown University issues and outages
Brown University status is Partially Degraded Service
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Hosted Virtual Machines (Hyper-V)
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Brown University Other
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Other
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
CrowdStrike Home Failing To Install
Started 14 Mar 2025 14:03:49 (2 days ago), still ongoing
Minor Incident
Investigating
Other
We are aware of a problem with Crowdstrike Home failing to install for some users. The vendor is aware of this problem and is helping us resolve it.
Recently Resolved Incidents
After-the-Fact Service Alert - Resolved: Hosted Servers Outage
Started 14 Mar 2025 14:48:09 (2 days ago), resolved 14 Mar 2025 14:48:09 (2 days ago)
Incident without Impact
Resolved
Hosted Virtual Machines (Hyper-V)
Hosted Servers experienced an short outage/degradation from 3/14/2025 at 10:11 AM to 10:13 AM and may have affected your ability to use this service during this time. Hosted Servers are now running. This issue is now resolved.
NameCoach Outage
Started 13 Mar 2025 16:05:32 (3 days ago), resolved 13 Mar 2025 18:06:11 (3 days ago)
Major Incident
Resolved
Other
Users are experiencing issues connecting to NameCoach. The vendor is currently investigating the issue.
OIT Planned Maintenance: Firewall Maintenance
Started 8 Mar 2025 14:19:13 (8 days ago), resolved 11 Mar 2025 16:14:13 (5 days ago)
Incident without Impact
Resolved
Other
On Saturday, March 8, 2025, between 6:00 am and 9:00 am, OIT conducted firewall maintenance.
If you experience an outage or service interruption, please contact our IT Service Center at (401) 863-4357.
Brown University Outage Survival Guide
A step-by-step guide to help you survive a Brown University outage
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Brown University Components
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Brown University Administrative and Business
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25Live Space Scheduling
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Banner for Administrators
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Banner Document Management System (BDMS)
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Blackbaud Internet Solutions (Alumni)
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BrownBuys
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Brown Contract Management System (BCM)
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Cognos - Analytics & Reporting
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Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu
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Events Calendar - events.brown.edu
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FileMaker Database Hosting
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Phenix
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Planon Facilities Management Portal
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Salesforce
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Space Reservations@Brown - Space Scheduling
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Tableau - Analytics and Visualization
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University Ticketing (AudienceView)
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Workday
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Brown University Communication and Collaboration
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BrownBlogs
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BrownSites - Department Websites
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Dropbox
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Google Drive
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Google Mail
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Grouper
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Listserv Email Groups
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Lyris Bulk Email
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MyBrown Web Portal
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Office365
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OneDrive/Sharepoint
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Sympa Bulk Email
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Today@Brown - today.brown.edu
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Web Hosting (Plesk, Drupal, Webpub & LAMP)
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Zoom Meetings
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Brown University Desktop and Mobile Computing
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MyPrint
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PPrint
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RemoteApp Streaming Applications
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Software Catalog - software.brown.edu
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Software License Managers
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Brown University Information Security and Accounts
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Brown Directory - directory.brown.edu
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Duo Core Authentication Service
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Duo Two-Step Authentication
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LastPass Password Manager
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Microsoft Active Directory/Office365 Authentication
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MyAccount - myaccount.brown.edu
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Shibboleth Single-Signon Authentication
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Duo Admin Panel
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Duo Push Delivery
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Duo Phone Call Delivery
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Duo SMS Message Delivery
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Brown University Infrastructure
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Department File Services - files.brown.edu
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Fileway - webfiles.brown.edu
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Hosted Virtual Machines (Hyper-V)
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After-the-Fact Service Alert - Resolved: Hosted Servers Outage
Started 14 Mar 2025 14:48:09 (2 days ago), resolved 14 Mar 2025 14:48:09 (2 days ago)
Incident without Impact
Resolved
Hosted Virtual Machines (Hyper-V)
Hosted Servers experienced an short outage/degradation from 3/14/2025 at 10:11 AM to 10:13 AM and may have affected your ability to use this service during this time. Hosted Servers are now running. This issue is now resolved.
Jira Service Management Jira Service Management Web
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GitHub Codespaces
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Brown University Network Connectivity and Telecommunications
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Jabber
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Telephone service (local and long distance)
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Voicemail service
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VPN - Virtual Private Network
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Wired Network
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Wireless network (Brown, Brown-Guest, & Eduroam)
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Cellular Carrier Service
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Connections on College Hill North of Waterman - Buildings
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Connections on College Hill North of Waterman - Outdoor Spaces
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Connections on College Hill North of Waterman - Residence Halls
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Connections on College Hill South of Waterman - Buildings
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Connections on College Hill South of Waterman - Outdoor Spaces
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Connections on College Hill South of Waterman - Residence Halls
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Connections in Athletics and Facilities Office
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Connections in Jewelry District
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Brown University Research
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Coeus Grant Management
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Globus File Transfers
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Hibernate (Starfish)
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iLabs
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InfoEd Grant Management
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LRS Research File Services - lrs.brown.edu
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Oscar High Performance Computing
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SSH Gateway
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Stronghold Secure Research Environments
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VAST - files22.brown.edu
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Brown University Student Services
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Advising Sidekick (ASK)
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Banner Self-Service
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Medicat
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StarRez Housing Management
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Brown University Teaching and Learning
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Brown Digital Repository (BDR)
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Canvas Course Platform
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Course Catalog - cab.brown.edu
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Course Tools for Instructors and Students - coursetools.brown.edu
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Online Course Reserves (Leganto)
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Panopto Lecture Capture and Media Library
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Brown University Other
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Other
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NameCoach Outage
Started 13 Mar 2025 16:05:32 (3 days ago), resolved 13 Mar 2025 18:06:11 (3 days ago)
Major Incident
Resolved
Other
Users are experiencing issues connecting to NameCoach. The vendor is currently investigating the issue.
CrowdStrike Home Failing To Install
Started 14 Mar 2025 14:03:49 (2 days ago), still ongoing
Minor Incident
Investigating
Other
We are aware of a problem with Crowdstrike Home failing to install for some users. The vendor is aware of this problem and is helping us resolve it.
OIT Planned Maintenance: Firewall Maintenance
Started 8 Mar 2025 14:19:13 (8 days ago), resolved 11 Mar 2025 16:14:13 (5 days ago)
Incident without Impact
Resolved
Other
On Saturday, March 8, 2025, between 6:00 am and 9:00 am, OIT conducted firewall maintenance.
If you experience an outage or service interruption, please contact our IT Service Center at (401) 863-4357.
Brown University Duo SSO
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