Brown University Status
Real-time updates of Brown University issues and outages
Brown University status is Operational
Cognos - Analytics & Reporting
Zoom Meetings
MyAccount - myaccount.brown.edu
Jira Service Management Jira Service Management Web
Telephone service (local and long distance)
Wired Network
Wireless network (Brown, Brown-Guest, & Eduroam)
Active Incidents
No active incidents
Recently Resolved Incidents
The Banner ODS Refresh is running longer than expected. We anticipate it will complete by 9:40 AM.
Until the process finishes, Cognos Analytics reports against Banner ODS packages below will fail.
PLEASE NOTE: Cognos Analytics is operational—reporting is available from other data sources.
Banner ODS Packages: Accounts Receivable Admission Course Evaluation (TPAC Teaching Summary is not affected) Course Proposal Course Proposal (Departmental) Event Scheduling (only certain query subjects include ODS data) Faculty Appointments (course offering data) Financial Aid GSIM GSIM Post 2015 Pre-College and UG Programs Registration Override Requests Student Student (Departmental)
OIT is investigating an issue with multiple application degradations. The following services are affected:
MyAccount Course Tools Tutoring UFunds
Due to a system issue, Oscar compute nodes now don't have access to Internet, user namespace lookup, or license server access. Jobs may fail if they need to access Internet or a license server. OIT teams are working on the issue now.
There is a network outage at John Nicholas Brown Center (JNBC), affecting wired and wireless networking. OIT is investigating the incident.
A widespread AWS service disruption is currently causing degraded performance and intermittent outages across a vast number of applications. Known applications that are currently affected include:
Atlassian Products (Jira, JSM) Canvas Course Platform Qualtrics Snowflake
Snowflake is currently experiencing an East Coast outage. The outage is causing an error in reports that use a Snowflake data source.
Reports that use the following packages are effected: Agreements Brown Bear Bucks Legacy Dining Services Legacy Grants Housing Assignment Legacy Human Subjects Huron Research Suite Security InfoEd Security TPAC Teaching Evaluations
PLEASE NOTE: Cognos Analytics is operational—reporting is available from other data sources. For the internal incident here's the Snowflake outage link: https://status.snowflake.com/
Snowflake Status status.snowflake.com
Due to an ISP issue (Lumen) network connectivity is currently down at the Washington DC Location. Lumen is actively working to restore service.
Brown University Outage Survival Guide
Brown University Components
Brown University Administrative and Business
25Live Space Scheduling
Applications Manager (AppWorx)
Banner for Administrators
Banner Document Management System (BDMS)
Blackbaud Internet Solutions (Alumni)
BrownBuys
Brown Contract Management System (BCM)
Cognos - Analytics & Reporting
Snowflake is currently experiencing an East Coast outage. The outage is causing an error in reports that use a Snowflake data source.
Reports that use the following packages are effected: Agreements Brown Bear Bucks Legacy Dining Services Legacy Grants Housing Assignment Legacy Human Subjects Huron Research Suite Security InfoEd Security TPAC Teaching Evaluations
PLEASE NOTE: Cognos Analytics is operational—reporting is available from other data sources. For the internal incident here's the Snowflake outage link: https://status.snowflake.com/
Snowflake Status status.snowflake.com
The Banner ODS Refresh is running longer than expected. We anticipate it will complete by 9:40 AM.
Until the process finishes, Cognos Analytics reports against Banner ODS packages below will fail.
PLEASE NOTE: Cognos Analytics is operational—reporting is available from other data sources.
Banner ODS Packages: Accounts Receivable Admission Course Evaluation (TPAC Teaching Summary is not affected) Course Proposal Course Proposal (Departmental) Event Scheduling (only certain query subjects include ODS data) Faculty Appointments (course offering data) Financial Aid GSIM GSIM Post 2015 Pre-College and UG Programs Registration Override Requests Student Student (Departmental)
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu
Events Calendar - events.brown.edu
FileMaker Database Hosting
Phenix
Planon Facilities Management Portal
Salesforce
Space Reservations@Brown - Space Scheduling
Tableau - Analytics and Visualization
University Ticketing (AudienceView)
Workday
Brown University Communication and Collaboration
BrownBlogs
BrownSites - Department Websites
Dropbox
Google Drive
Google Mail
Grouper
Listserv Email Groups
Lyris Bulk Email
MyBrown Web Portal
Office365
OneDrive/Sharepoint
Sympa Bulk Email
Today@Brown - today.brown.edu
Web Hosting (Plesk, Drupal, Webpub & LAMP)
Zoom Meetings
A widespread AWS service disruption is currently causing degraded performance and intermittent outages across a vast number of applications. Known applications that are currently affected include:
Atlassian Products (Jira, JSM) Canvas Course Platform Qualtrics Snowflake
Brown University Desktop and Mobile Computing
MyPrint
PPrint
RemoteApp Streaming Applications
Software Catalog - software.brown.edu
Software License Managers
Brown University Information Security and Accounts
Brown Directory - directory.brown.edu
Duo Core Authentication Service
Duo Two-Step Authentication
1Password
Microsoft Active Directory/Office365 Authentication
MyAccount - myaccount.brown.edu
OIT is investigating an issue with multiple application degradations. The following services are affected:
MyAccount Course Tools Tutoring UFunds
Shibboleth Single-Signon Authentication
Duo Admin Panel
Duo Push Delivery
Duo Phone Call Delivery
Duo SMS Message Delivery
Brown University Infrastructure
Department File Services - files.brown.edu
Fileway - webfiles.brown.edu
Hosted Virtual Machines (Hyper-V)
Jira Service Management Jira Service Management Web
A widespread AWS service disruption is currently causing degraded performance and intermittent outages across a vast number of applications. Known applications that are currently affected include:
Atlassian Products (Jira, JSM) Canvas Course Platform Qualtrics Snowflake
GitHub Codespaces
Brown University Network Connectivity and Telecommunications
Jabber
Telephone service (local and long distance)
There is a network outage at John Nicholas Brown Center (JNBC), affecting wired and wireless networking. OIT is investigating the incident.
Voicemail service
VPN - Virtual Private Network
Wired Network
Due to an ISP issue (Lumen) network connectivity is currently down at the Washington DC Location. Lumen is actively working to restore service.
There is a network outage at John Nicholas Brown Center (JNBC), affecting wired and wireless networking. OIT is investigating the incident.
Wireless network (Brown, Brown-Guest, & Eduroam)
There is a network outage at John Nicholas Brown Center (JNBC), affecting wired and wireless networking. OIT is investigating the incident.
Cellular Carrier Service
Connections on College Hill North of Waterman - Buildings
Connections on College Hill North of Waterman - Outdoor Spaces
Connections on College Hill North of Waterman - Residence Halls
Connections on College Hill South of Waterman - Buildings
Connections on College Hill South of Waterman - Outdoor Spaces
Connections on College Hill South of Waterman - Residence Halls
Connections in Athletics and Facilities Office
Connections in Jewelry District
Brown University Research
Coeus Grant Management
Globus File Transfers
Hibernate (Starfish)
iLabs
InfoEd Grant Management
LRS Research File Services - lrs.brown.edu
Oscar High Performance Computing
Due to a system issue, Oscar compute nodes now don't have access to Internet, user namespace lookup, or license server access. Jobs may fail if they need to access Internet or a license server. OIT teams are working on the issue now.
SSH Gateway
Stronghold Secure Research Environments
VAST - files22.brown.edu
Brown University Student Services
Advising Sidekick (ASK)
Banner Self-Service
Medicat
StarRez Housing Management
Brown University Teaching and Learning
Brown Digital Repository (BDR)
Canvas Course Platform
A widespread AWS service disruption is currently causing degraded performance and intermittent outages across a vast number of applications. Known applications that are currently affected include:
Atlassian Products (Jira, JSM) Canvas Course Platform Qualtrics Snowflake
Course Catalog - cab.brown.edu
Course Tools for Instructors and Students - coursetools.brown.edu
OIT is investigating an issue with multiple application degradations. The following services are affected:
MyAccount Course Tools Tutoring UFunds
Online Course Reserves (Leganto)
Panopto Lecture Capture and Media Library
A widespread AWS service disruption is currently causing degraded performance and intermittent outages across a vast number of applications. Known applications that are currently affected include:
Atlassian Products (Jira, JSM) Canvas Course Platform Qualtrics Snowflake
Brown University Other
Brown University Duo SSO
Other
Snowflake is currently experiencing an East Coast outage. The outage is causing an error in reports that use a Snowflake data source.
Reports that use the following packages are effected: Agreements Brown Bear Bucks Legacy Dining Services Legacy Grants Housing Assignment Legacy Human Subjects Huron Research Suite Security InfoEd Security TPAC Teaching Evaluations
PLEASE NOTE: Cognos Analytics is operational—reporting is available from other data sources. For the internal incident here's the Snowflake outage link: https://status.snowflake.com/
Snowflake Status status.snowflake.com
A widespread AWS service disruption is currently causing degraded performance and intermittent outages across a vast number of applications. Known applications that are currently affected include:
Atlassian Products (Jira, JSM) Canvas Course Platform Qualtrics Snowflake
OIT is investigating an issue with multiple application degradations. The following services are affected:
MyAccount Course Tools Tutoring UFunds
