Brown University Status
Real-time updates of Brown University issues and outages
Brown University status is Operational
Cognos - Analytics & Reporting
OneDrive/Sharepoint
Department File Services - files.brown.edu
Telephone service (local and long distance)
Active Incidents
No active incidents
Recently Resolved Incidents
This morning's Home Folder migration is running longer than planned, and some members of the Brown community may not see their files yet in OneDrive. Data copying is continuing, and should be complete mid-morning for all individuals who have used the service in the last six months. If you need urgent access to information in your OneDrive, please reach out to your IT support professional or to the OIT Service Center via [email protected].
The Banner ODS data refresh did not run last night (6/16/25) due to an issue we are investigating.
This means reports you run in Cognos Analytics today, Tuesday, 6/17/25, against Banner ODS packages will be 1-day out of date—this data is current as of the Sunday 6/15/25 nightly refresh.
The Banner ODS nightly refresh is expected to run as scheduled this evening, Tuesday, 6/17/25.
[PLEASE NOTE: Cognos Analytics is up and data is current for all other data sources.]
This issue affects reports that use the following Banner ODS packages:
Accounts Receivable Admission Course Evaluation (TPAC Teaching Summary report is not affected) Course Proposal Course Proposal (Departmental) Event Scheduling (only certain query subjects include ODS data) Faculty Appointments (course offering data) Financial Aid GSIM GSIM Post 2015 Pre-College and UG Programs Registration Override Requests Student Student (Departmental)
We are having some problems with a small number of physical phones connecting to the phone system. Telecom has an active case with the vendor and we are working through it at this time. We hope to have this fully resolved shortly
Brown University Outage Survival Guide
Brown University Components
Brown University Administrative and Business
25Live Space Scheduling
Applications Manager (AppWorx)
Banner for Administrators
Banner Document Management System (BDMS)
Blackbaud Internet Solutions (Alumni)
BrownBuys
Brown Contract Management System (BCM)
Cognos - Analytics & Reporting
The Banner ODS data refresh did not run last night (6/16/25) due to an issue we are investigating.
This means reports you run in Cognos Analytics today, Tuesday, 6/17/25, against Banner ODS packages will be 1-day out of date—this data is current as of the Sunday 6/15/25 nightly refresh.
The Banner ODS nightly refresh is expected to run as scheduled this evening, Tuesday, 6/17/25.
[PLEASE NOTE: Cognos Analytics is up and data is current for all other data sources.]
This issue affects reports that use the following Banner ODS packages:
Accounts Receivable Admission Course Evaluation (TPAC Teaching Summary report is not affected) Course Proposal Course Proposal (Departmental) Event Scheduling (only certain query subjects include ODS data) Faculty Appointments (course offering data) Financial Aid GSIM GSIM Post 2015 Pre-College and UG Programs Registration Override Requests Student Student (Departmental)
Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu
Events Calendar - events.brown.edu
FileMaker Database Hosting
Phenix
Planon Facilities Management Portal
Salesforce
Space Reservations@Brown - Space Scheduling
Tableau - Analytics and Visualization
University Ticketing (AudienceView)
Workday
Brown University Communication and Collaboration
BrownBlogs
BrownSites - Department Websites
Dropbox
Google Drive
Google Mail
Grouper
Listserv Email Groups
Lyris Bulk Email
MyBrown Web Portal
Office365
OneDrive/Sharepoint
This morning's Home Folder migration is running longer than planned, and some members of the Brown community may not see their files yet in OneDrive. Data copying is continuing, and should be complete mid-morning for all individuals who have used the service in the last six months. If you need urgent access to information in your OneDrive, please reach out to your IT support professional or to the OIT Service Center via [email protected].
Sympa Bulk Email
Today@Brown - today.brown.edu
Web Hosting (Plesk, Drupal, Webpub & LAMP)
Zoom Meetings
Brown University Desktop and Mobile Computing
MyPrint
PPrint
RemoteApp Streaming Applications
Software Catalog - software.brown.edu
Software License Managers
Brown University Information Security and Accounts
Brown Directory - directory.brown.edu
Duo Core Authentication Service
Duo Two-Step Authentication
1Password
Microsoft Active Directory/Office365 Authentication
MyAccount - myaccount.brown.edu
Shibboleth Single-Signon Authentication
Duo Admin Panel
Duo Push Delivery
Duo Phone Call Delivery
Duo SMS Message Delivery
Brown University Infrastructure
Department File Services - files.brown.edu
This morning's Home Folder migration is running longer than planned, and some members of the Brown community may not see their files yet in OneDrive. Data copying is continuing, and should be complete mid-morning for all individuals who have used the service in the last six months. If you need urgent access to information in your OneDrive, please reach out to your IT support professional or to the OIT Service Center via [email protected].
Fileway - webfiles.brown.edu
Hosted Virtual Machines (Hyper-V)
Jira Service Management Jira Service Management Web
GitHub Codespaces
Brown University Network Connectivity and Telecommunications
Jabber
Telephone service (local and long distance)
We are having some problems with a small number of physical phones connecting to the phone system. Telecom has an active case with the vendor and we are working through it at this time. We hope to have this fully resolved shortly
