Brown University Status: check for Brown University outages and issues

Brown University status is Partially Degraded Service

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VPN - Virtual Private Network

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Brown University Other

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Other

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See all 102 Brown University components

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Active Incidents

Services Sync Delays

Started 16 Apr 2026 15:08:09 (4 hours ago), still ongoing

Minor Incident

Investigating

Other

We are currently experiencing an issue with synchronization of groups within Brown's computing environment. Some customers may experience delays in receiving new access to services.

Recently Resolved Incidents

After-the-Fact Service Alert - Resolved: Intermittent VPN Authentication Issues

Started 15 Apr 2026 14:16:42 (1 day ago), resolved 15 Apr 2026 14:16:42 (1 day ago)

Incident without Impact

Resolved

VPN - Virtual Private Network

VPN experienced a temporary outage on Wednesday, April 15, 2026 from 10:00 a.m. to 10:15 a.m. During this time, users may have experienced issues authenticating with VPN. This issue is now resolved.

Intermittent VPN Authentication Issues

Started 14 Apr 2026 22:24:16 (2 days ago), resolved 14 Apr 2026 23:17:54 (2 days ago)

Major Incident

Resolved

VPN - Virtual Private Network

We are currently experiencing intermittent VPN authentication issues. OIT is investigating this issue.

See all updates

Brown University Outage Survival Guide

A step-by-step guide to help you survive a Brown University outage

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Brown University Components

Brown University

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Brown University Administrative and Business

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25Live Space Scheduling

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Applications Manager (AppWorx)

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Banner for Administrators

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Banner Document Management System (BDMS)

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Blackbaud Internet Solutions (Alumni)

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BrownBuys

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Brown Contract Management System (BCM)

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Cognos - Analytics & Reporting

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Deskpro Help Request System and IT Knowledgebase - ithelp.brown.edu

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Events Calendar - events.brown.edu

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FileMaker Database Hosting

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Phenix

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Planon Facilities Management Portal

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Salesforce

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Space Reservations@Brown - Space Scheduling

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Tableau - Analytics and Visualization

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University Ticketing (AudienceView)

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Workday

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Brown University Communication and Collaboration

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BrownBlogs

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BrownSites - Department Websites

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Dropbox

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Google Drive

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Google Mail

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Grouper

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Listserv Email Groups

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Lyris Bulk Email

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MyBrown Web Portal

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Office365

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OneDrive/Sharepoint

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Sympa Bulk Email

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Today@Brown - today.brown.edu

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Web Hosting (Plesk, Drupal, Webpub & LAMP)

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Zoom Meetings

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Brown University Desktop and Mobile Computing

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MyPrint

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PPrint

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RemoteApp Streaming Applications

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Software Catalog - software.brown.edu

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Software License Managers

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Brown University Information Security and Accounts

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Brown Directory - directory.brown.edu

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Duo Core Authentication Service

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Duo Two-Step Authentication

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1Password

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Microsoft Active Directory/Office365 Authentication

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MyAccount - myaccount.brown.edu

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Shibboleth Single-Signon Authentication

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Duo Admin Panel

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Duo Push Delivery

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Duo Phone Call Delivery

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Duo SMS Message Delivery

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Brown University Infrastructure

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Department File Services - files.brown.edu

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Fileway - webfiles.brown.edu

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Hosted Virtual Machines (Hyper-V)

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Jira Service Management Jira Service Management Web

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GitHub Codespaces

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Brown University Network Connectivity and Telecommunications

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Jabber

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Telephone service (local and long distance)

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Voicemail service

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VPN - Virtual Private Network

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Intermittent VPN Authentication Issues

Started 14 Apr 2026 22:24:16 (2 days ago), resolved 14 Apr 2026 23:17:54 (2 days ago)

Major Incident

Resolved

VPN - Virtual Private Network

We are currently experiencing intermittent VPN authentication issues. OIT is investigating this issue.

See all updates

After-the-Fact Service Alert - Resolved: Intermittent VPN Authentication Issues

Started 15 Apr 2026 14:16:42 (1 day ago), resolved 15 Apr 2026 14:16:42 (1 day ago)

Incident without Impact

Resolved

VPN - Virtual Private Network

VPN experienced a temporary outage on Wednesday, April 15, 2026 from 10:00 a.m. to 10:15 a.m. During this time, users may have experienced issues authenticating with VPN. This issue is now resolved.

Wired Network

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Wireless network (Brown, Brown-Guest, & Eduroam)

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Cellular Carrier Service

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Connections on College Hill North of Waterman - Buildings

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Connections on College Hill North of Waterman - Outdoor Spaces

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Connections on College Hill North of Waterman - Residence Halls

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Connections on College Hill South of Waterman - Buildings

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Connections on College Hill South of Waterman - Outdoor Spaces

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Connections on College Hill South of Waterman - Residence Halls

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Connections in Athletics and Facilities Office

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Connections in Jewelry District

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Brown University Research

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Coeus Grant Management

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Globus File Transfers

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Hibernate (Starfish)

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iLabs

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InfoEd Grant Management

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LRS Research File Services - lrs.brown.edu

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Oscar High Performance Computing

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SSH Gateway

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Stronghold Secure Research Environments

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VAST - files22.brown.edu

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Brown University Student Services

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Advising Sidekick (ASK)

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Banner Self-Service

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Medicat

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StarRez Housing Management

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Brown University Teaching and Learning

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Brown Digital Repository (BDR)

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Canvas Course Platform

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Course Catalog - cab.brown.edu

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Course Tools for Instructors and Students - coursetools.brown.edu

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Online Course Reserves (Leganto)

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Panopto Lecture Capture and Media Library

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Brown University Other

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Services Sync Delays

Started 16 Apr 2026 15:08:09 (4 hours ago), still ongoing

Minor Incident

Investigating

Other

We are currently experiencing an issue with synchronization of groups within Brown's computing environment. Some customers may experience delays in receiving new access to services.

Brown University Duo SSO

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Commonly Used Together

National Student Clearinghouse

University of South Australia

Illustrative Mathematics

Owens ITS

UBC

Khan Academy

NWEA

Athabasca University

British Columbia Institute of Technology

Wikimedia

Kennesaw State University

MIT

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