
University of South Australia Status
Real-time updates of University of South Australia issues and outages
University of South Australia status is Operational
Virtual Classroom (Zoom)
Student Enquiry Management (CRM Service Cloud)
Employee Self Service (myHR)
Active Incidents
No active incidents
Recently Resolved Incidents
The Zoom cloud service is currently experiencing issues.
Further updates can be found on the Zoom Service StatusPage: https://www.zoomstatus.com/
Further updates will be posted shortly.
myHR (Employee/EmpowerHR Self Service) is unavailable. IT staff are investigating.
We are currently experiencing an unplanned outage of the Adelaide University Service Cloud CRM system.
This outage will impact: Students using https://ask.adelaideuni.edu.au to apply to study at Adelaide University
Staff using the CRM in the following spaces: Future student enquiries teams using Service Cloud Applications and admissions teams using Service Cloud Current student enquiries teams using Service Cloud Teams using Service Cloud for task management
This outage is impacting multiple customers using the Service Cloud technology and is actively being worked on by the vendor.
Updates will be provided as they become available.
University of South Australia Outage Survival Guide
University of South Australia Components
University of South Australia Learning and Teaching
learnonline (Moodle)
learnonline (UniSA Online Moodle)
Lecture Recording System
Virtual Classroom (Zoom)
The Zoom cloud service is currently experiencing issues.
Further updates can be found on the Zoom Service StatusPage: https://www.zoomstatus.com/
Further updates will be posted shortly.
Course Outline
myUniSA Student Portal
Student Mobile App
Teaching Dashboard
ePortfolio (Mahara)
On Campus Computing
Student Applications
Plagiarism Detection (Turnitin)
Course Evaluation (myCourseExperience)
Study Room Bookings
Media Library
University of South Australia Research
Research Activity Management (Research Master)
Research Data Storage
Research Ethics Management
Research Self Help (AskResearch)
My Research Projects (myRP)
Data Management Plans (myDMP)
Research Data Access Portal
Research Instrument Locator
Research Instrument Booking
Research Data Capture (REDCap)
University of South Australia Student Lifecycle
myEnrolment
myGraduation
Student Administration (Medici)
Student Enquiry Management (CRM Service Cloud)
We are currently experiencing an unplanned outage of the Adelaide University Service Cloud CRM system.
This outage will impact: Students using https://ask.adelaideuni.edu.au to apply to study at Adelaide University
Staff using the CRM in the following spaces: Future student enquiries teams using Service Cloud Applications and admissions teams using Service Cloud Current student enquiries teams using Service Cloud Teams using Service Cloud for task management
This outage is impacting multiple customers using the Service Cloud technology and is actively being worked on by the vendor.
Updates will be provided as they become available.
Future Student Engagement (CRM Marketing Cloud)
Student Placement Management (inPlace)
Product Marketing Platform
Result Entry
Student and Staff Self Help (FAQ self service help)
myResearch
CareerHub
Alumni Management (NXT)
University of South Australia Enabling Systems
BI Reporting (Cognos)
Call Queuing (Webex Contact Centre, Webex Calling)
Card and Access Management (Cardax)
Casual Staff Management
Change/Forgot password
Employee Self Service (myHR)
myHR (Employee/EmpowerHR Self Service) is unavailable. IT staff are investigating.