TechnologyOne Status: check for TechnologyOne outages and issues

TechnologyOne status is Operational

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Active Incidents

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Recently Resolved Incidents

DP Service Disruption for a subset of customers in ANZ and UK Region for all Releases

Started 6 May 2025 23:48:54 (6 days ago), resolved 7 May 2025 07:38:14 (5 days ago)

Major Incident

Resolved

Database Services

We are investigating an issue impacting DP service for ANZ Region for All Releases.

Impact/Error/How to verify: A subset of customers in ANZ Region for all Releases are experiencing degradation of DP service

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.

Resolved: After 1 hour monitoring this incident is now resolved.

We will perform a post incident review to identify underlying cause, and preventive action to avoid a repeat in the future and post here on completion.

We apologise for how you and your business may have been affected by this incident.

7 May 2025 07:38:14 (5 days ago)

Monitoring: Our team has verified the implementation of a fix is complete for ANZ and UK Region for all Releases.

We will monitor the logs for the next 1 hour to ensure no further customers are impacted.

7 May 2025 06:33:32 (5 days ago)

Identified: We are seeing improvements in the processing of background jobs and are still continuing to work through further stabilisation.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 05:52:05 (5 days ago)

Identified: We are seeing improvements in the processing of background jobs and are continuing to work through further stabilisation.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 04:49:02 (5 days ago)

Identified: The remediation has been successfully implemented, and the priority DP jobs are back to normal.

The background DP jobs backlog is being cleared out in the coming hours.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 04:10:17 (6 days ago)

Identified: The implementation of remediation is in progress.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 02:52:05 (6 days ago)

Identified: We are continuing to work through stabilising Priority and background DP job processing. The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 01:49:34 (6 days ago)

Identified: Our team has implemented the intended fix. We are working through a confirmation and verification to ensure the fix is complete.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 00:52:00 (6 days ago)

Investigating: We are investigating an issue impacting DP service for ANZ Region for All Releases.

Impact/Error/How to verify: A subset of customers in ANZ Region for all Releases are experiencing degradation of DP service

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.

6 May 2025 23:48:55 (6 days ago)

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TechnologyOne Components

TechnologyOne

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TechnologyOne Software as a Service - Australia & New Zealand

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Database Services

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DP Service Disruption for a subset of customers in ANZ and UK Region for all Releases

Started 6 May 2025 23:48:54 (6 days ago), resolved 7 May 2025 07:38:14 (5 days ago)

Major Incident

Resolved

Database Services

We are investigating an issue impacting DP service for ANZ Region for All Releases.

Impact/Error/How to verify: A subset of customers in ANZ Region for all Releases are experiencing degradation of DP service

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.

Resolved: After 1 hour monitoring this incident is now resolved.

We will perform a post incident review to identify underlying cause, and preventive action to avoid a repeat in the future and post here on completion.

We apologise for how you and your business may have been affected by this incident.

7 May 2025 07:38:14 (5 days ago)

Monitoring: Our team has verified the implementation of a fix is complete for ANZ and UK Region for all Releases.

We will monitor the logs for the next 1 hour to ensure no further customers are impacted.

7 May 2025 06:33:32 (5 days ago)

Identified: We are seeing improvements in the processing of background jobs and are still continuing to work through further stabilisation.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 05:52:05 (5 days ago)

Identified: We are seeing improvements in the processing of background jobs and are continuing to work through further stabilisation.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 04:49:02 (5 days ago)

Identified: The remediation has been successfully implemented, and the priority DP jobs are back to normal.

The background DP jobs backlog is being cleared out in the coming hours.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 04:10:17 (6 days ago)

Identified: The implementation of remediation is in progress.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 02:52:05 (6 days ago)

7 May 2025 01:49:34 (6 days ago)

Identified: Our team has implemented the intended fix. We are working through a confirmation and verification to ensure the fix is complete.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 00:52:00 (6 days ago)

Investigating: We are investigating an issue impacting DP service for ANZ Region for All Releases.

Impact/Error/How to verify: A subset of customers in ANZ Region for all Releases are experiencing degradation of DP service

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.

6 May 2025 23:48:55 (6 days ago)

See all updates

Traffic Management

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User Experience

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Batch Services (DP Jobs)

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Ci in the Cloud

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Web Services

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Timetabling & Scheduling

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E-mail Services

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TechnologyOne Software as a Service - United Kingdom & Europe

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Secure FTP

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Database Services

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DP Service Disruption for a subset of customers in ANZ and UK Region for all Releases

Started 6 May 2025 23:48:54 (6 days ago), resolved 7 May 2025 07:38:14 (5 days ago)

Major Incident

Resolved

Database Services

We are investigating an issue impacting DP service for ANZ Region for All Releases.

Impact/Error/How to verify: A subset of customers in ANZ Region for all Releases are experiencing degradation of DP service

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.

Resolved: After 1 hour monitoring this incident is now resolved.

We will perform a post incident review to identify underlying cause, and preventive action to avoid a repeat in the future and post here on completion.

We apologise for how you and your business may have been affected by this incident.

7 May 2025 07:38:14 (5 days ago)

Monitoring: Our team has verified the implementation of a fix is complete for ANZ and UK Region for all Releases.

We will monitor the logs for the next 1 hour to ensure no further customers are impacted.

7 May 2025 06:33:32 (5 days ago)

Identified: We are seeing improvements in the processing of background jobs and are still continuing to work through further stabilisation.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 05:52:05 (5 days ago)

Identified: We are seeing improvements in the processing of background jobs and are continuing to work through further stabilisation.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 04:49:02 (5 days ago)

Identified: The remediation has been successfully implemented, and the priority DP jobs are back to normal.

The background DP jobs backlog is being cleared out in the coming hours.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 04:10:17 (6 days ago)

Identified: The implementation of remediation is in progress.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 02:52:05 (6 days ago)

7 May 2025 01:49:34 (6 days ago)

Identified: Our team has implemented the intended fix. We are working through a confirmation and verification to ensure the fix is complete.

The next update will be provided in 60 minutes, or sooner if new information becomes available.

7 May 2025 00:52:00 (6 days ago)

Investigating: We are investigating an issue impacting DP service for ANZ Region for All Releases.

Impact/Error/How to verify: A subset of customers in ANZ Region for all Releases are experiencing degradation of DP service

Due to the investigation, the next update will be provided in 60 minutes, or sooner if new information becomes available.

6 May 2025 23:48:55 (6 days ago)

See all updates

Batch Services (DP Jobs)

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Spatial Cloud

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Timetabling & Scheduling

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Traffic Management

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User Experience

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TechnologyOne Software as a Service - GovCloud Australia

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Database Services

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Web Services

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Batch Services (DP Jobs)

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Ci in the Cloud

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Ci Anywhere

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E-mail Services

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Secure FTP

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Data Transfer Services

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Traffic Management

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User Experience

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Web Services

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E-mail Services

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Secure FTP

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TechnologyOne University

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TechnologyOne Cloud Service Platform

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Global Edge Network

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Cloud Service Platform

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Global DNS

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TechnologyOne Enterprise App Store

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TechnologyOne Status

Real-time updates of TechnologyOne issues and outages

TechnologyOne status is Operational

Database Services

Database Services

Active Incidents

Recently Resolved Incidents

TechnologyOne Outage Survival Guide

TechnologyOne Components

TechnologyOne Software as a Service - Australia & New Zealand

Database Services

Traffic Management

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Batch Services (DP Jobs)

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Web Services

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Ci Anywhere

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TechnologyOne Software as a Service - United Kingdom & Europe

Secure FTP

Database Services

Batch Services (DP Jobs)

Ci in the Cloud

Spatial Cloud

Ci Anywhere

Timetabling & Scheduling

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User Experience

TechnologyOne Software as a Service - GovCloud Australia

Database Services

Web Services

Batch Services (DP Jobs)

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Ci Anywhere

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