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Active Incidents

Intermittent 502 and Service Unavailable Errors for a subset of customers in ANZ Region on 2025A
Started 18 Jun 2025 02:55:46 (4 days ago), still ongoing
Minor Incident
Monitoring
Ci Anywhere

We’re currently investigating ongoing 502 and Service Unavailable errors affecting some environments following the recent Mainline update (Snapshot 2025A (380)). These errors are currently observed in Financials and Supply Chain functions. They are linked to exceptions triggered by specific user actions, which cause the affected service to shut down. TechnologyOne is actively remediating as incidents occur. Mitigations have been implemented to reduce the impact while we identify the exception pattern and develop a permanent fix. We will provide an update as soon as more information is available.

Recently Resolved Incidents

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    Intermittent 502 and Service Unavailable Errors for a subset of customers in ANZ Region on 2025A
    Started 18 Jun 2025 02:55:46 (4 days ago), still ongoing
    Minor Incident
    Monitoring
    Ci Anywhere

    We’re currently investigating ongoing 502 and Service Unavailable errors affecting some environments following the recent Mainline update (Snapshot 2025A (380)). These errors are currently observed in Financials and Supply Chain functions. They are linked to exceptions triggered by specific user actions, which cause the affected service to shut down. TechnologyOne is actively remediating as incidents occur. Mitigations have been implemented to reduce the impact while we identify the exception pattern and develop a permanent fix. We will provide an update as soon as more information is available.

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