Granicus System Status

Resolved: Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Investigating: We are currently investigating an issue affecting Granicus EHQ‑AU and EHQ-NZ sites. Customers may experience errors or timeouts. Our engineering teams are actively working to restore full services.

We will provide updates as more information becomes available.

Investigating: Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery EngagementHQ

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Resolved: Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Investigating: We are currently investigating an issue affecting Granicus EHQ‑AU and EHQ-NZ sites. Customers may experience errors or timeouts. Our engineering teams are actively working to restore full services.

We will provide updates as more information becomes available.

Investigating: Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery EngagementHQ

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Resolved: Granicus Engineering teams have completed deployment of the fix to both the US and EU regions. Access to Projects and other project‑related pages within EngagementHQ is now fully restored.

All services are operating as expected, and we will continue to monitor performance closely. Product: govDelivery EngagementHQ

Thank you for your patience while we worked to resolve this issue.

Identified: Granicus Engineering teams have resolved an issue that was preventing access to certain Projects and other project‑related pages within EngagementHQ, for customers in the US region. The fix has been applied, and Projects are now loading as expected. The same fix will be deployed in the EU region during non‑business hours to minimize disruption. Until then, some EU customers may continue to experience issues loading affected pages. We will provide an update once service in the EU region is restored.

Identified: Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery EngagementHQ

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Resolved: Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Investigating: We are currently investigating an issue affecting Granicus EHQ‑AU and EHQ-NZ sites. Customers may experience errors or timeouts. Our engineering teams are actively working to restore full services.

We will provide updates as more information becomes available.

Investigating: Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery EngagementHQ

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Resolved: Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Investigating: We are currently investigating an issue affecting Granicus EHQ‑AU and EHQ-NZ sites. Customers may experience errors or timeouts. Our engineering teams are actively working to restore full services.

We will provide updates as more information becomes available.

Investigating: Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery EngagementHQ

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Resolved: Granicus Engineering teams have completed deployment of the fix to both the US and EU regions. Access to Projects and other project‑related pages within EngagementHQ is now fully restored.

All services are operating as expected, and we will continue to monitor performance closely. Product: govDelivery EngagementHQ

Thank you for your patience while we worked to resolve this issue.

Identified: Granicus Engineering teams have resolved an issue that was preventing access to certain Projects and other project‑related pages within EngagementHQ, for customers in the US region. The fix has been applied, and Projects are now loading as expected. The same fix will be deployed in the EU region during non‑business hours to minimize disruption. Until then, some EU customers may continue to experience issues loading affected pages. We will provide an update once service in the EU region is restored.

Identified: Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery EngagementHQ

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Resolved: Granicus Engineering teams have identified and resolved the issue impacting govDelivery EngagementHQ. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Investigating: We are currently investigating an issue affecting Granicus EHQ‑AU and EHQ-NZ sites. Customers may experience errors or timeouts. Our engineering teams are actively working to restore full services.

We will provide updates as more information becomes available.

Investigating: Granicus Engineering teams are currently investigating an issue impacting govDelivery EngagementHQ. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govDelivery EngagementHQ

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Resolved: Granicus Engineering teams have identified and resolved the issue impacting govService US. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Investigating: Granicus Engineering teams are currently investigating an issue impacting govService US. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService US

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Resolved: Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Monitoring: Granicus Technical Support has performed a maintenance and monitoring performance of the system. Customers should be experiencing normal functioning of the platform now.

We appreciate your patience as we complete this work. If you have any questions or need further assistance, please contact our customer support team.

Investigating: We have identified an issue that requires a system restart. This maintenance will begin after 7:00 PM CT. During the restart, customers may experience brief service interruptions. We appreciate your patience as we complete this work. If you have any questions or need further assistance, please contact our customer support team.

Investigating: Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService OneView Core

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Resolved: Granicus Engineering teams have identified and resolved the issue impacting govService OneView Core. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Investigating: Granicus Engineering teams are currently investigating an issue impacting govService OneView Core. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService OneView Core

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Resolved: This incident has been resolved.

Monitoring: We have successfully implemented a permanent fix, and all services have now been fully restored. Systems are operating as expected, and no further impact is anticipated.

Should you require additional information or continue to experience any issues, please contact our customer support team for assistance.

Identified: We’ve confirmed the issue is network‑related and are actively working to restore normal service. Our team is applying updates to the affected systems, and we’ll provide further updates as soon as they’re available.

Investigating: We are currently experiencing a network issue that is impacting access to all Simpleview CRM sites. Our engineering teams are actively working on this with the highest priority.

We will provide the next update here as soon as more information becomes available. Thank you for your patience.

Investigating: We are currently investigating an issue impacting service for Simpleview CRMs. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.

Resolved: This incident has been resolved.

Monitoring: We have successfully implemented a permanent fix, and all services have now been fully restored. Systems are operating as expected, and no further impact is anticipated.

Should you require additional information or continue to experience any issues, please contact our customer support team for assistance.

Identified: We’ve confirmed the issue is network‑related and are actively working to restore normal service. Our team is applying updates to the affected systems, and we’ll provide further updates as soon as they’re available.

Investigating: We are currently experiencing a network issue that is impacting access to all Simpleview CRM sites. Our engineering teams are actively working on this with the highest priority.

We will provide the next update here as soon as more information becomes available. Thank you for your patience.

Investigating: We are currently investigating an issue impacting service for Simpleview CRMs. Our teams are working on this issue as a priority and further updates will be provided as soon as possible.