Granicus System Status

Resolved: This issue has been resolved.

Monitoring: Customer sites have been updated. We are monitoring sites to confirm issue resolution.

Identified: Fix is being pushed to production. We will post a message when update is finished.

Identified: We have identified the fix to this issue and are working on making the necessary changes.

Investigating: We are making progress with our investigation. We will continue to provide updates as we are working on this issue.

Investigating: We are investigating an issue where customers are reporting gateway timeout errors with GovQA.

Resolved: This incident has been resolved.

Monitoring: The root cause of the issue has been resolved and email deliverability has been restored. We are continuing to investigate to better understand the cause and identify remediation opportunities.

Investigating: We are currently investigating an intermittent issue affecting outbound email delivery for some Simpleview CRMs, including scheduled reports.

Our engineering teams are actively working to identify the root cause and restore full service as quickly as possible. Additional updates will be shared as more information becomes available.

If you need assistance or have questions in the meantime, please contact us at [email protected].

Investigating: We are currently investigating an issue impacting Simpleview CRMs that is intermittently affecting outbound email delivery, including scheduled reports.

Our engineering teams are actively working to identify the root cause and restore full service as a priority. We will provide further updates as more information becomes available.

If you have questions or need additional assistance in the meantime, please contact us at Support.Granicus.com.

Resolved: This incident has been resolved.

Monitoring: 11:07 GMT We have implemented a fix to address the issue. Granicus Engineering teams are closely monitoring the environment to ensure continued stability and to verify the effectiveness of the fix. We will provide further updates should there be any change in status.

Investigating: 10:37 GMT We continue to investigate the intermittent connectivity issues impacting Simpleview euCMS websites. Granicus Engineering teams remain actively engaged and are progressing with root cause analysis. Work is ongoing with high priority to restore full service.

Investigating: 08:55 GMT We are currently investigating an issue impacting Simpleview euCMS websites that is intermittently causing connection issues.

Our Engineering and DevOps teams are working with the highest priority to identify the root cause and restore full service as quickly as possible. Further updates will be provided as more information becomes available.

Resolved: This incident has been resolved.

Investigating: We are currently investigating an issue where information on the Tasks page may not consistently display as expected. This is related to system‑generated documents and CKEditor fields, and our team is actively working on a fix.

Our engineering teams are actively working to identify the root cause and restore full service as quickly as possible. Additional updates will be shared as more information becomes available. If you need assistance or have questions in the meantime, please contact us at [email protected]