Granicus System status is Operational

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Targeted Messaging Service (TMS)
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govService U.K.
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GovQA
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Active Incidents

Granicus Issue Notification: govService UK
Started 14 Mar 2025 16:09:01 (1 month ago), still ongoing
Major Incident
Investigating
govService U.K.

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Granicus Issue Notification: govService UK
Started 20 Feb 2025 12:26:34 (2 months ago), still ongoing
Major Incident
Investigating
govService U.K.

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Granicus Issue Notification: govService UK
Started 3 Feb 2025 10:49:22 (3 months ago), still ongoing
Major Incident
Investigating
govService U.K.

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Granicus Issue Notification: govDelivery - Communications Cloud - SMS Delivery
Started 12 Dec 2024 14:28:26 (4 months ago), still ongoing
Major Incident
Investigating
Targeted Messaging Service (TMS)

Granicus Engineering teams are investigating an issue impacting the delivery of SMS messages in the govDelivery Communications Cloud. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible. Product: govDelivery - Communications Cloud

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Recently Resolved Incidents

Granicus Issue Notification: govService GovQA
Started 21 Apr 2025 00:01:05 (1 day ago), resolved 21 Apr 2025 00:23:03 (1 day ago)
Major Incident
Resolved
GovQA

Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService GovQA

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Granicus Issue Notification: govService UK
Started 18 Apr 2025 14:52:27 (4 days ago), resolved 18 Apr 2025 15:46:28 (4 days ago)
Major Incident
Resolved
govService U.K.

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Granicus Issue Notification: govService UK
Started 17 Apr 2025 10:11:30 (5 days ago), resolved 17 Apr 2025 10:48:52 (5 days ago)
Major Incident
Resolved
govService U.K.

Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

Product: govService UK

Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you, Granicus Customer Support

Granicus System Outage Survival Guide

A step-by-step guide to help you survive a Granicus System outage
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    Granicus System Components

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    Granicus System govDelivery - Communications

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    Communications Cloud
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    Communications Cloud - Stage
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    Targeted Messaging Service (TMS)
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    now
    Granicus Issue Notification: govDelivery - Communications Cloud - SMS Delivery
    Started 12 Dec 2024 14:28:26 (4 months ago), still ongoing
    Major Incident
    Investigating
    Targeted Messaging Service (TMS)

    Granicus Engineering teams are investigating an issue impacting the delivery of SMS messages in the govDelivery Communications Cloud. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible. Product: govDelivery - Communications Cloud

    Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

    Thank you, Granicus Customer Support

    Targeted Messaging Service (TMS) - Stage
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    Granicus System govDelivery - EngagementHQ

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    EHQ - Australia
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    EHQ - Canada
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    EHQ - Europe
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    EHQ - UK
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    EHQ - US
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    Granicus System govMeetings - Live Video, Legislative and Agenda

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    MediaManager
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    Live Video
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    Archive Video
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    Legistar
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    ClearCast
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    Peak
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    InSite
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    Boards & Commissions
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    govAccess Civica CMS
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    SpeakUp
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    iLegislate
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    eComment
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    IQM2
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    Novus Agenda/Video
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    OneMeeting PrimeGov
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    Granicus System govAccess - Website and Content

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    Vision CMS
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    OpenCities
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    Granicus System govRecords - Records Management

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    ROAM
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    Granicus System govService

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    govService U.K.
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    Granicus Issue Notification: govService UK
    Started 14 Mar 2025 16:09:01 (1 month ago), still ongoing
    Major Incident
    Investigating
    govService U.K.

    Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

    Product: govService UK

    Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

    Thank you, Granicus Customer Support

    Granicus Issue Notification: govService UK
    Started 3 Feb 2025 10:49:22 (3 months ago), still ongoing
    Major Incident
    Investigating
    govService U.K.

    Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

    Product: govService UK

    Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

    Thank you, Granicus Customer Support

    Granicus Issue Notification: govService UK
    Started 20 Feb 2025 12:26:34 (2 months ago), still ongoing
    Major Incident
    Investigating
    govService U.K.

    Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

    Product: govService UK

    Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

    Thank you, Granicus Customer Support

    Granicus Issue Notification: govService UK
    Started 17 Apr 2025 10:11:30 (5 days ago), resolved 17 Apr 2025 10:48:52 (5 days ago)
    Major Incident
    Resolved
    govService U.K.

    Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

    Product: govService UK

    Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

    Thank you, Granicus Customer Support

    Granicus Issue Notification: govService UK
    Started 18 Apr 2025 14:52:27 (4 days ago), resolved 18 Apr 2025 15:46:28 (4 days ago)
    Major Incident
    Resolved
    govService U.K.

    Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

    Product: govService UK

    Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

    Thank you, Granicus Customer Support

    govService U.S.
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    Host Compliance
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    OneView Core
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    Granicus System EHQ Australia

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    OneView Dynamics
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    API
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    SIMA
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    SmartGov
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    Bluehaven
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    Reporting
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    SmartGov - Reports
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    GovQA
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    Granicus Issue Notification: govService GovQA
    Started 21 Apr 2025 00:01:05 (1 day ago), resolved 21 Apr 2025 00:23:03 (1 day ago)
    Major Incident
    Resolved
    GovQA

    Granicus Engineering teams are currently investigating an issue impacting govService GovQA. Our teams are working on this issue as priority and further updates will be provided as soon as possible.

    Product: govService GovQA

    Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.

    Thank you, Granicus Customer Support

    Participant
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    Amanda
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    Granicus System EHQ Canada

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    API
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    now
    Bluehaven
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    now
    Reporting
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    Participant
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    Granicus System EHQ UK

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    API
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    now
    Bluehaven
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    Reporting
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    Participant
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    Granicus System EHQ US

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    API
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    now
    Bluehaven
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    Reporting
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    Participant
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    Granicus System EHQ Europe

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    API
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    Bluehaven
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    Reporting
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    Participant
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