Granicus System Status
Real-time updates of Granicus System issues and outages
Granicus System status is Minor Service Outage
Targeted Messaging Service (TMS)
Targeted Messaging Service (TMS) - Stage
Granicus System govMeetings - Live Video, Legislative and Agenda
Legistar
OneMeeting PrimeGov
Vision CMS
govService U.K.
Active Incidents
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings OneMeeting PrimeGov
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
We are currently experiencing interruptions affecting Simpleview DAM (Barberstock) and are diligently working towards a solution. There is no action needed from you at this time, but please check back to this page for updates as we resolve this issue. We apologize for the inconvenience and thank you for your patience.
· Intercom support will be discontinued on July 1, 2025. · Starting that date, all support requests should be submitted through the Granicus Support Portal.
· You’ll be able to log in, submit cases, track their status, and access a growing self-service knowledge base—all in one place. We'll be sending more information in the upcoming weeks to help you get set up on the new portal, including login details and a walkthrough of how to use it. To help you get started, visit our Support Portal Guide with step-by-step instructions on how to access and use your new platform.
If you have any questions in the meantime, feel free to reach out to your Customer Success Consultant or write to us at [email protected] —we're here to help ensure a smooth transition.
We’re excited to bring you an even better support experience through the Granicus Support Portal.
Thank you,
Granicus Support Team
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govService UK
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govService UK
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govService UK
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Granicus Engineering teams are investigating an issue impacting the delivery of SMS messages in the govDelivery Communications Cloud. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible. Product: govDelivery - Communications Cloud
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Recently Resolved Incidents
Granicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings Legistar
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS) - Staging. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govDelivery Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govDelivery Targeted Messaging Service (TMS) - Stage
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings OneMeeting PrimeGov
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Granicus System Outage Survival Guide
Granicus System Components
Granicus System govDelivery - Communications
Communications Cloud
Communications Cloud - Stage
Targeted Messaging Service (TMS)
Granicus Engineering teams are investigating an issue impacting the delivery of SMS messages in the govDelivery Communications Cloud. Our teams are working on this issue as a priority, and further updates will be provided as soon as possible. Product: govDelivery - Communications Cloud
Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Targeted Messaging Service (TMS) - Stage
Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS) - Staging. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govDelivery Granicus Engineering teams are currently investigating an issue impacting govDelivery Targeted Messaging Service (TMS). Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govDelivery Targeted Messaging Service (TMS) - Stage
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Granicus System govDelivery - EngagementHQ
EHQ - Australia
EHQ - Canada
EHQ - Europe
EHQ - UK
EHQ - US
Granicus System govMeetings - Live Video, Legislative and Agenda
MediaManager
Live Video
Archive Video
ClearCast
Legistar
Granicus Engineering teams are currently investigating an issue impacting govMeetings Legistar. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings Legistar
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Peak
InSite
govAccess Civica CMS
Boards & Commissions
iLegislate
SpeakUp
eComment
IQM2
Novus Agenda/Video
OneMeeting PrimeGov
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings OneMeeting PrimeGov
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Granicus Engineering teams are currently investigating an issue impacting govMeetings OneMeeting PrimeGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings OneMeeting PrimeGov
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Granicus System govAccess - Website and Content
Vision CMS
· Intercom support will be discontinued on July 1, 2025. · Starting that date, all support requests should be submitted through the Granicus Support Portal.
· You’ll be able to log in, submit cases, track their status, and access a growing self-service knowledge base—all in one place. We'll be sending more information in the upcoming weeks to help you get set up on the new portal, including login details and a walkthrough of how to use it. To help you get started, visit our Support Portal Guide with step-by-step instructions on how to access and use your new platform.
If you have any questions in the meantime, feel free to reach out to your Customer Success Consultant or write to us at [email protected] —we're here to help ensure a smooth transition.
We’re excited to bring you an even better support experience through the Granicus Support Portal.
Thank you,
Granicus Support Team
OpenCities
Granicus System govRecords - Records Management
ROAM
Granicus System govService
govService U.K.
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govService UK
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govService UK
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
Granicus Engineering teams are currently investigating an issue impacting govService UK. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govService UK
Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com.
Thank you, Granicus Customer Support
govService U.S.
Host Compliance
OneView Core
Granicus System EHQ Australia
OneView Dynamics
SIMA
API
Bluehaven
SmartGov
Reporting
SmartGov - Reports
GovQA
Participant
Amanda
Granicus System EHQ Canada
Granicus System Simpleview Products
API
Bluehaven
CRM
CRM Apex
Reporting
Participant
CMS
Act-On
Granicus System EHQ UK
API
Book › Direct
CRM Extranet
Bluehaven
Cvent
Reporting
Participant
DAM
We are currently experiencing interruptions affecting Simpleview DAM (Barberstock) and are diligently working towards a solution. There is no action needed from you at this time, but please check back to this page for updates as we resolve this issue. We apologize for the inconvenience and thank you for your patience.
