LoopUp Status
Real-time updates of LoopUp issues and outages
LoopUp status is Operational
Admin Portal
Europe, the Middle East and Africa
Apps
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating a load issue impacting the Cloud Telephony Admin Portal. Admins will experience issues when attempting to load admin.loopup.com and may see an "unable to load this page" error message. We’re aware of the issue and are working on it urgently.
If you have any critical or time-sensitive administrative requests that we can help with, our Support Team are available 24/7 at [email protected].
We are currently investigating an issue affecting the Event Replay service, preventing users from connecting. At this time, there is no known workaround.
Our team is working diligently to resolve the issue as quickly as possible. If you have any questions, please contact us at [email protected]. We appreciate your patience and understanding.
We are investigating reports of intermittent call failures in the EMEA SBC region between 12:00-12:30 UTC. Some users may have experienced issues when attempting outbound calls.
Following internal testing, we can confirm that the service is now operating normally. However, we are continuing to monitor while investigating the root cause.
If you are still experiencing any issues, please contact us at [email protected].
LoopUp Outage Survival Guide
LoopUp Components
LoopUp Cloud Telephony
Admin Portal
We are currently investigating a load issue impacting the Cloud Telephony Admin Portal. Admins will experience issues when attempting to load admin.loopup.com and may see an "unable to load this page" error message. We’re aware of the issue and are working on it urgently.
If you have any critical or time-sensitive administrative requests that we can help with, our Support Team are available 24/7 at [email protected].
North America
Latin America
Europe, the Middle East and Africa
We are investigating reports of intermittent call failures in the EMEA SBC region between 12:00-12:30 UTC. Some users may have experienced issues when attempting outbound calls.
Following internal testing, we can confirm that the service is now operating normally. However, we are continuing to monitor while investigating the root cause.
If you are still experiencing any issues, please contact us at [email protected].
South Africa
Asia-Pacific
Oceania
LoopUp Remote Meetings
Audio Conferencing
Screen Sharing
Video Sharing
Apps
LoopUp Operator Assisted Events
Audio Platform
Event Viewer
Webcasting
Slide Share
Apps
We are currently investigating an issue affecting the Event Replay service, preventing users from connecting. At this time, there is no known workaround.
Our team is working diligently to resolve the issue as quickly as possible. If you have any questions, please contact us at [email protected]. We appreciate your patience and understanding.
