Flexera Status
Real-time updates of Flexera issues and outages
Flexera status is Operational
IT Asset Management - EU Business Reporting
IT Asset Management - APAC Business Reporting
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Active Incidents
No active incidents
Recently Resolved Incidents
Incident Description:Our teams identified an issue affecting Cognos Analytics in the EU Production environment. During the impact window, affected customers may have been unable to access or load Cognos Analytics. Current investigation confirmed that the impact was limited to the EU Production region.
Priority:P2
Restoration Activity: Our technical teams determined that the issue was related to a recent upgrade to Cognos Analytics , which was completed as part of the EU Production IT Asset Management release activities. The team identified a configuration issue introduced during the upgrade, implemented the necessary configuration corrections, and restored normal service functionality. The environment remains stable under monitoring. Further details, including the root cause and preventative measures, will be shared in a post-mortem report.
Incident Description: We are experiencing an issue affecting Flexera One IT Asset Management (ITAM) customers in the APAC region. Customers may notice that certain navigation and menu items within the ITAM interface are not visible, resulting in limited access to some functionality.
Priority: P2
Restoration Activity: Our technical teams are actively investigating this issue and working to restore full functionality. We will continue to provide updates as more information becomes available.
Flexera Outage Survival Guide
Flexera Components
Flexera One - IT Asset Management - North America
IT Asset Management - US Beacon Communication
IT Asset Management - US Inventory Upload
IT Asset Management - US Login Page
IT Asset Management - US Batch Processing System
IT Asset Management - US Business Reporting
IT Asset Management - US SaaS Manager
IT Asset Management - US Restful APIs
Flexera One - IT Asset Management - Europe
IT Asset Management - EU Beacon Communication
IT Asset Management - EU Inventory Upload
IT Asset Management - EU Login Page
IT Asset Management - EU Batch Processing System
IT Asset Management - EU Business Reporting
Incident Description:Our teams identified an issue affecting Cognos Analytics in the EU Production environment. During the impact window, affected customers may have been unable to access or load Cognos Analytics. Current investigation confirmed that the impact was limited to the EU Production region.
Priority:P2
Restoration Activity: Our technical teams determined that the issue was related to a recent upgrade to Cognos Analytics , which was completed as part of the EU Production IT Asset Management release activities. The team identified a configuration issue introduced during the upgrade, implemented the necessary configuration corrections, and restored normal service functionality. The environment remains stable under monitoring. Further details, including the root cause and preventative measures, will be shared in a post-mortem report.
IT Asset Management - EU SaaS Manager
IT Asset Management - EU Restful APIs
Flexera One - IT Asset Management - APAC
IT Asset Management - APAC Beacon Communication
IT Asset Management - APAC Inventory Upload
IT Asset Management - APAC Login Page
IT Asset Management - APAC Batch Processing System
IT Asset Management - APAC Business Reporting
Incident Description: We are experiencing an issue affecting Flexera One IT Asset Management (ITAM) customers in the APAC region. Customers may notice that certain navigation and menu items within the ITAM interface are not visible, resulting in limited access to some functionality.
Priority: P2
Restoration Activity: Our technical teams are actively investigating this issue and working to restore full functionality. We will continue to provide updates as more information becomes available.