Flexera Status

Resolved: Our teams have successfully applied a hotfix and conducted extended monitoring of the platform. No recurrence of the issue has been observed during this period. Accordingly, we have declared the issue resolved.

Identified: The root cause has been identified, and our teams are actively implementing a resolution. We will provide additional updates as soon as they become available.

Identified: Our technical teams are continuing to investigate the issue and have identified a potential cause related to a recently introduced value in beacon status data that may not be recognized by the current validation process. This is resulting in some beacons displaying a status of “Not operating normally,” while other data from the same beacons continues to process as expected.

Our technical teams are reviewing recent changes and working to implement a fix. Further updates will be provided as progress continues.

Investigating: Incident Description: We are currently investigating an issue impacting the IT Asset Management service, which is affecting accurate status reporting for beacons and impacting a subset of our customers. While the service remains operational, affected users may see beacons displaying a status of “Not operating normally.”

Priority: P3

Restoration Activity: Our technical team is actively investigating the issue and working to fully restore the functionality. We will provide further updates when available.

Resolved: A disruption occurred due to an unexpected issue within our critical infrastructure, which impacted login and access to multiple Flexera One products in the North America region.

To resolve the issue, a new cluster was provisioned, applications were redeployed, and traffic was redirected to restore full functionality. All affected services are now operational and validated.

We will be conducting a full retrospective in the coming days. A detailed post-mortem will be shared once the root cause analysis is complete.

Monitoring: We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

Monitoring: Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: A disruption occurred due to an unexpected issue within our critical infrastructure, which impacted login and access to multiple Flexera One products in the North America region.

To resolve the issue, a new cluster was provisioned, applications were redeployed, and traffic was redirected to restore full functionality. All affected services are now operational and validated.

We will be conducting a full retrospective in the coming days. A detailed post-mortem will be shared once the root cause analysis is complete.

Monitoring: We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

Monitoring: Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: A disruption occurred due to an unexpected issue within our critical infrastructure, which impacted login and access to multiple Flexera One products in the North America region.

To resolve the issue, a new cluster was provisioned, applications were redeployed, and traffic was redirected to restore full functionality. All affected services are now operational and validated.

We will be conducting a full retrospective in the coming days. A detailed post-mortem will be shared once the root cause analysis is complete.

Monitoring: We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

Monitoring: Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: A disruption occurred due to an unexpected issue within our critical infrastructure, which impacted login and access to multiple Flexera One products in the North America region.

To resolve the issue, a new cluster was provisioned, applications were redeployed, and traffic was redirected to restore full functionality. All affected services are now operational and validated.

We will be conducting a full retrospective in the coming days. A detailed post-mortem will be shared once the root cause analysis is complete.

Monitoring: We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

Monitoring: Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: A disruption occurred due to an unexpected issue within our critical infrastructure, which impacted login and access to multiple Flexera One products in the North America region.

To resolve the issue, a new cluster was provisioned, applications were redeployed, and traffic was redirected to restore full functionality. All affected services are now operational and validated.

We will be conducting a full retrospective in the coming days. A detailed post-mortem will be shared once the root cause analysis is complete.

Monitoring: We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

Monitoring: Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: A disruption occurred due to an unexpected issue within our critical infrastructure, which impacted login and access to multiple Flexera One products in the North America region.

To resolve the issue, a new cluster was provisioned, applications were redeployed, and traffic was redirected to restore full functionality. All affected services are now operational and validated.

We will be conducting a full retrospective in the coming days. A detailed post-mortem will be shared once the root cause analysis is complete.

Monitoring: We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

Monitoring: Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: A disruption occurred due to an unexpected issue within our critical infrastructure, which impacted login and access to multiple Flexera One products in the North America region.

To resolve the issue, a new cluster was provisioned, applications were redeployed, and traffic was redirected to restore full functionality. All affected services are now operational and validated.

We will be conducting a full retrospective in the coming days. A detailed post-mortem will be shared once the root cause analysis is complete.

Monitoring: We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

Monitoring: Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: Our teams have successfully applied a hotfix and conducted extended monitoring of the platform. No recurrence of the issue has been observed during this period. Accordingly, we have declared the issue resolved.

Identified: The root cause has been identified, and our teams are actively implementing a resolution. We will provide additional updates as soon as they become available.

Identified: Our technical teams are continuing to investigate the issue and have identified a potential cause related to a recently introduced value in beacon status data that may not be recognized by the current validation process. This is resulting in some beacons displaying a status of “Not operating normally,” while other data from the same beacons continues to process as expected.

Our technical teams are reviewing recent changes and working to implement a fix. Further updates will be provided as progress continues.

Investigating: Incident Description: We are currently investigating an issue impacting the IT Asset Management service, which is affecting accurate status reporting for beacons and impacting a subset of our customers. While the service remains operational, affected users may see beacons displaying a status of “Not operating normally.”

Priority: P3

Restoration Activity: Our technical team is actively investigating the issue and working to fully restore the functionality. We will provide further updates when available.

Resolved: Our teams have successfully applied a hotfix and conducted extended monitoring of the platform. No recurrence of the issue has been observed during this period. Accordingly, we have declared the issue resolved.

Identified: The root cause has been identified, and our teams are actively implementing a resolution. We will provide additional updates as soon as they become available.

Identified: Our technical teams are continuing to investigate the issue and have identified a potential cause related to a recently introduced value in beacon status data that may not be recognized by the current validation process. This is resulting in some beacons displaying a status of “Not operating normally,” while other data from the same beacons continues to process as expected.

Our technical teams are reviewing recent changes and working to implement a fix. Further updates will be provided as progress continues.

Investigating: Incident Description: We are currently investigating an issue impacting the IT Asset Management service, which is affecting accurate status reporting for beacons and impacting a subset of our customers. While the service remains operational, affected users may see beacons displaying a status of “Not operating normally.”

Priority: P3

Restoration Activity: Our technical team is actively investigating the issue and working to fully restore the functionality. We will provide further updates when available.

Resolved: A disruption occurred due to an unexpected issue within our critical infrastructure, which impacted login and access to multiple Flexera One products in the North America region.

To resolve the issue, a new cluster was provisioned, applications were redeployed, and traffic was redirected to restore full functionality. All affected services are now operational and validated.

We will be conducting a full retrospective in the coming days. A detailed post-mortem will be shared once the root cause analysis is complete.

Monitoring: We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

Monitoring: Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: A disruption occurred due to an unexpected issue within our critical infrastructure, which impacted login and access to multiple Flexera One products in the North America region.

To resolve the issue, a new cluster was provisioned, applications were redeployed, and traffic was redirected to restore full functionality. All affected services are now operational and validated.

We will be conducting a full retrospective in the coming days. A detailed post-mortem will be shared once the root cause analysis is complete.

Monitoring: We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

Monitoring: Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: A disruption occurred due to an unexpected issue within our critical infrastructure, which impacted login and access to multiple Flexera One products in the North America region.

To resolve the issue, a new cluster was provisioned, applications were redeployed, and traffic was redirected to restore full functionality. All affected services are now operational and validated.

We will be conducting a full retrospective in the coming days. A detailed post-mortem will be shared once the root cause analysis is complete.

Monitoring: We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

Monitoring: Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: A disruption occurred due to an unexpected issue within our critical infrastructure, which impacted login and access to multiple Flexera One products in the North America region.

To resolve the issue, a new cluster was provisioned, applications were redeployed, and traffic was redirected to restore full functionality. All affected services are now operational and validated.

We will be conducting a full retrospective in the coming days. A detailed post-mortem will be shared once the root cause analysis is complete.

Monitoring: We have completed all necessary validations and confirmed that affected services are fully operational.

The issue has now been officially declared resolved. We will continue to monitor the platform to ensure stability and begin a detailed investigation into the root cause of the incident.

Monitoring: Our teams have completed a failover to restore service and confirmed that all affected services are now operational. We are closely monitoring the platform to ensure continued stability and will proceed with investigating the root cause of the incident.

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate this issue.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.