Flexera status is Partially Degraded Service

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Flexera Software Vulnerability Manager

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Software Vulnerability Manager Web Portal
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Software Vulnerability Manager Agent Interface
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Flexera Software Vulnerability Research

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Software Vulnerability Manager & Software Vulnerability Research - Vulnerability Data Delayed
Started 17 Jan 2025 15:33:49 (14 hours ago), still ongoing
Major Incident
Identified
Software Vulnerability Manager Web Portal
Software Vulnerability Manager Agent Interface
Software Vulnerability Research

Incident Description: We are currently addressing an issue affecting the availability of new Vulnerability data for Software Vulnerability Manager (SVM) and Software Vulnerability Research (SVR) customers. While the application remains accessible, the latest advisories are delayed.

Priority: P2

Restoration Activity: Our technical team has identified an issue with the replication process preventing new vulnerability research data from being updated. The affected server, which plays a critical role in data replication, became unavailable due to an external system constraint. We have engaged our service provider to assist in the restoration process and are working closely with them to expedite a resolution.

Recently Resolved Incidents

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    Flexera Components

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    Flexera One - IT Asset Management - North America

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    IT Asset Management - US Beacon Communication
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    IT Asset Management - US Restful APIs
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    Flexera One - IT Asset Management - Europe

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    IT Asset Management - EU Beacon Communication
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    IT Asset Management - EU Login Page
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    IT Asset Management - EU Business Reporting
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    IT Asset Management - EU SaaS Manager
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    IT Asset Management - EU Restful APIs
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    Flexera One - IT Asset Management - APAC

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    IT Asset Management - APAC Beacon Communication
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    IT Asset Management - APAC Login Page
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    IT Asset Management - APAC Batch Processing System
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    IT Asset Management - APAC Business Reporting
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    IT Asset Management - APAC SaaS Manager
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    IT Asset Management - APAC Restful APIs
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    Flexera One - IT Visibility - North America

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    IT Visibility US
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    Flexera One - IT Visibility - Europe

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    IT Visibility EU
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    Flexera One - IT Visibility - APAC

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    IT Visibility - APAC
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    Flexera One - Cloud Management - North America

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    Cloud Cost Optimization - US
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    Cloudscape
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    Flexera One - Cloud Management - Europe

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    Cloud Cost Optimization - EU
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    Flexera One - Cloud Management - APAC

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    Cloud Cost Optimization - APAC
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    Flexera One – APIs – North America

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    api.flexera.com
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    beta.api.flexera.com
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    Flexera One – APIs – Europe

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    api.flexera.eu
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    beta.api.flexera.eu
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    Flexera One – APIs – APAC

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    api.flexera.au
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    Flexera One - SBOM Management - North America

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    SBOM Management API - US
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    SBOM Management SCA Data Library API - US
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    Flexera Snow Atlas

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    Snow Atlas - America
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    Snow Atlas - Australia
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    Snow Atlas - Europe
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    Snow Atlas - UK South
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    Snow Atlas API - Australia
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    Snow Atlas API - America
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    Snow Atlas API - Europe
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    Snow Atlas
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    Flexera Legacy Cloud Management

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    Automation
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    Cloud Management Dashboard - Shard 3
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    Self-Service - Shard 3
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    Self-Service - Shard 4
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    Flexera Software Vulnerability Manager

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    Software Vulnerability Manager Web Portal
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    Software Vulnerability Manager & Software Vulnerability Research - Vulnerability Data Delayed
    Started 17 Jan 2025 15:33:49 (14 hours ago), still ongoing
    Major Incident
    Identified
    Software Vulnerability Manager Web Portal
    Software Vulnerability Manager Agent Interface
    Software Vulnerability Research

    Incident Description: We are currently addressing an issue affecting the availability of new Vulnerability data for Software Vulnerability Manager (SVM) and Software Vulnerability Research (SVR) customers. While the application remains accessible, the latest advisories are delayed.

    Priority: P2

    Restoration Activity: Our technical team has identified an issue with the replication process preventing new vulnerability research data from being updated. The affected server, which plays a critical role in data replication, became unavailable due to an external system constraint. We have engaged our service provider to assist in the restoration process and are working closely with them to expedite a resolution.

    Software Vulnerability Manager Agent Interface
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    Software Vulnerability Manager & Software Vulnerability Research - Vulnerability Data Delayed
    Started 17 Jan 2025 15:33:49 (14 hours ago), still ongoing
    Major Incident
    Identified
    Software Vulnerability Manager Web Portal
    Software Vulnerability Manager Agent Interface
    Software Vulnerability Research

    Incident Description: We are currently addressing an issue affecting the availability of new Vulnerability data for Software Vulnerability Manager (SVM) and Software Vulnerability Research (SVR) customers. While the application remains accessible, the latest advisories are delayed.

    Priority: P2

    Restoration Activity: Our technical team has identified an issue with the replication process preventing new vulnerability research data from being updated. The affected server, which plays a critical role in data replication, became unavailable due to an external system constraint. We have engaged our service provider to assist in the restoration process and are working closely with them to expedite a resolution.

    Flexera Software Vulnerability Research

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    Software Vulnerability Manager & Software Vulnerability Research - Vulnerability Data Delayed
    Started 17 Jan 2025 15:33:49 (14 hours ago), still ongoing
    Major Incident
    Identified
    Software Vulnerability Manager Web Portal
    Software Vulnerability Manager Agent Interface
    Software Vulnerability Research

    Incident Description: We are currently addressing an issue affecting the availability of new Vulnerability data for Software Vulnerability Manager (SVM) and Software Vulnerability Research (SVR) customers. While the application remains accessible, the latest advisories are delayed.

    Priority: P2

    Restoration Activity: Our technical team has identified an issue with the replication process preventing new vulnerability research data from being updated. The affected server, which plays a critical role in data replication, became unavailable due to an external system constraint. We have engaged our service provider to assist in the restoration process and are working closely with them to expedite a resolution.

    Flexera Community

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    Flexera Documentation

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    Flexera Alternatives

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    US AMS
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    Action Required: Important Ivanti/Cherwell TLS Configuration Change to Avoid Service Interruptions
    Started 15 Jan 2025 16:27:36 (3 days ago), still ongoing
    Incident without Impact
    Investigating
    US AMS
    US Datacenter
    EMEA Datacenter
    APAC Datacenter
    Canada Datacenter
    More...

    Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    • Ivanti Cherwell CSM 9.5 and Older

    • Ivanti Cherwell CAM 12.0 and Older

    Required Action to Avoid Service Interruptions

    If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.

    Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    US Datacenter
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    Action Required: Important Ivanti/Cherwell TLS Configuration Change to Avoid Service Interruptions
    Started 15 Jan 2025 16:27:36 (3 days ago), still ongoing
    Incident without Impact
    Investigating
    US AMS
    US Datacenter
    EMEA Datacenter
    APAC Datacenter
    Canada Datacenter
    More...

    Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    • Ivanti Cherwell CSM 9.5 and Older

    • Ivanti Cherwell CAM 12.0 and Older

    Required Action to Avoid Service Interruptions

    If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.

    Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    See all
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