
Flexera Status
Real-time updates of Flexera issues and outages
Flexera status is Operational
IT Asset Management - EU Beacon Communication
IT Asset Management - EU Inventory Upload
IT Asset Management - EU Login Page
IT Asset Management - EU Batch Processing System
IT Asset Management - EU Business Reporting
Snow Atlas - America
Snow Atlas - Australia
Active Incidents
No active incidents
Recently Resolved Incidents
Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.
Priority: P1
Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.
Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.
Priority: P2
Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.
Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.
Priority: P1
Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes
Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.
Flexera Outage Survival Guide
Flexera Components
Flexera One - IT Asset Management - North America
IT Asset Management - US Beacon Communication
IT Asset Management - US Inventory Upload
IT Asset Management - US Login Page
IT Asset Management - US Batch Processing System
IT Asset Management - US Business Reporting
IT Asset Management - US SaaS Manager
IT Asset Management - US Restful APIs
Flexera One - IT Asset Management - Europe
IT Asset Management - EU Beacon Communication
Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.
Priority: P1
Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes
Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.
IT Asset Management - EU Inventory Upload
Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.
Priority: P1
Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes
Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.
IT Asset Management - EU Login Page
Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.
Priority: P1
Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes
Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.
IT Asset Management - EU Batch Processing System
Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.
Priority: P1
Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes
Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.
IT Asset Management - EU Business Reporting
Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.
Priority: P1
Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes
Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.
IT Asset Management - EU SaaS Manager
IT Asset Management - EU Restful APIs
Flexera One - IT Asset Management - APAC
IT Asset Management - APAC Beacon Communication
IT Asset Management - APAC Inventory Upload
IT Asset Management - APAC Login Page
IT Asset Management - APAC Batch Processing System
IT Asset Management - APAC Business Reporting
IT Asset Management - APAC SaaS Manager
IT Asset Management - APAC Restful APIs
Flexera One - IT Visibility - North America
IT Visibility US
Flexera One - IT Visibility - Europe
IT Visibility EU
Flexera One - IT Visibility - APAC
IT Visibility - APAC
Flexera One - Cloud Management - North America
Cloud Cost Optimization - US
Cloudscape
Flexera One - Cloud Management - Europe
Cloud Cost Optimization - EU
Flexera One - Cloud Management - APAC
Cloud Cost Optimization - APAC
Flexera One - Cloud License Management - North America
Cloud License Management - US
Flexera One - Cloud License Management - Europe
Cloud License Management - EU
Flexera One - Cloud License Management - APAC
Cloud License Management - APAC
Flexera One – APIs – North America
api.flexera.com
beta.api.flexera.com
Flexera One – APIs – Europe
api.flexera.eu
beta.api.flexera.eu
Flexera One – APIs – APAC
api.flexera.au
Flexera One - SBOM Management - North America
SBOM Management API - US
SBOM Management SCA Data Library API - US
Flexera Snow Atlas
Snow Atlas - America
Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.
Priority: P1
Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.
Snow Atlas - Australia
Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.
Priority: P1
Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.
Snow Atlas - Europe
Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.
Priority: P1
Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.
Snow Atlas - UK South
Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.
Priority: P1
Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.
Snow Atlas API - Australia
Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.
Priority: P1
Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.
Snow Atlas API - America
Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.
Priority: P1
Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.
Snow Atlas API - Europe
Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.
Priority: P1
Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.
Snow Atlas
Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.
Priority: P1
Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.
Flexera Spot
Spot UI
Spot API
Spot Website
Flexera Legacy Cloud Management
Automation
Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.
Priority: P2
Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.
Cloud Management Dashboard - Shard 3
Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.
Priority: P2
Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.
Cloud Management Dashboard - Shard 4
Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.
Priority: P2
Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.
Self-Service - Shard 3
Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.
Priority: P2
Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.
Self-Service - Shard 4
Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.
Priority: P2
Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.