Flexera status is Operational

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IT Asset Management - EU Beacon Communication
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IT Asset Management - EU Inventory Upload
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IT Asset Management - EU Login Page
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IT Asset Management - EU Batch Processing System
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IT Asset Management - EU Business Reporting
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Snow Atlas - America
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Snow Atlas - Australia
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Snow Software - All Regions - Service Unavailability
Started 29 Oct 2025 17:04:00 (10 hours ago), resolved 30 Oct 2025 00:38:23 (3 hours ago)
Critical Incident
Resolved
Snow Atlas - America
Snow Atlas - Australia
Snow Atlas - Europe
Snow Atlas - UK South
Snow Atlas API - Australia
More...

Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.

Priority: P1

Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.

Cloud Management Platform - NAM - Self-Service , CWF, and CM Shard 3 & 4 - Performance Degradation
Started 28 Oct 2025 04:57:59 (2 days ago), resolved 28 Oct 2025 07:45:02 (2 days ago)
Major Incident
Resolved
Automation
Cloud Management Dashboard - Shard 3
Cloud Management Dashboard - Shard 4
Self-Service - Shard 3
Self-Service - Shard 4

Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.

Priority: P2

Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.

Flexera One – IT Asset Management – EU – Service Unavailability Following Extended Maintenance
Started 24 Oct 2025 18:08:23 (5 days ago), resolved 24 Oct 2025 18:08:23 (5 days ago)
Incident without Impact
Resolved
IT Asset Management - EU Beacon Communication
IT Asset Management - EU Inventory Upload
IT Asset Management - EU Login Page
IT Asset Management - EU Batch Processing System
IT Asset Management - EU Business Reporting

Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.

Priority: P1

Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes

Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.

Flexera Outage Survival Guide

A step-by-step guide to help you survive a Flexera outage
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    Flexera Components

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    Flexera One - IT Asset Management - North America

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    IT Asset Management - US Beacon Communication
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    IT Asset Management - US Inventory Upload
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    IT Asset Management - US Login Page
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    IT Asset Management - US Batch Processing System
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    IT Asset Management - US Business Reporting
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    IT Asset Management - US SaaS Manager
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    IT Asset Management - US Restful APIs
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    Flexera One - IT Asset Management - Europe

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    IT Asset Management - EU Beacon Communication
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    Flexera One – IT Asset Management – EU – Service Unavailability Following Extended Maintenance
    Started 24 Oct 2025 18:08:23 (5 days ago), resolved 24 Oct 2025 18:08:23 (5 days ago)
    Incident without Impact
    Resolved
    IT Asset Management - EU Beacon Communication
    IT Asset Management - EU Inventory Upload
    IT Asset Management - EU Login Page
    IT Asset Management - EU Batch Processing System
    IT Asset Management - EU Business Reporting

    Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.

    Priority: P1

    Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes

    Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.

    IT Asset Management - EU Inventory Upload
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    Flexera One – IT Asset Management – EU – Service Unavailability Following Extended Maintenance
    Started 24 Oct 2025 18:08:23 (5 days ago), resolved 24 Oct 2025 18:08:23 (5 days ago)
    Incident without Impact
    Resolved
    IT Asset Management - EU Beacon Communication
    IT Asset Management - EU Inventory Upload
    IT Asset Management - EU Login Page
    IT Asset Management - EU Batch Processing System
    IT Asset Management - EU Business Reporting

    Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.

    Priority: P1

    Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes

    Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.

    IT Asset Management - EU Login Page
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    Flexera One – IT Asset Management – EU – Service Unavailability Following Extended Maintenance
    Started 24 Oct 2025 18:08:23 (5 days ago), resolved 24 Oct 2025 18:08:23 (5 days ago)
    Incident without Impact
    Resolved
    IT Asset Management - EU Beacon Communication
    IT Asset Management - EU Inventory Upload
    IT Asset Management - EU Login Page
    IT Asset Management - EU Batch Processing System
    IT Asset Management - EU Business Reporting

    Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.

    Priority: P1

    Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes

    Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.

    IT Asset Management - EU Batch Processing System
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    Flexera One – IT Asset Management – EU – Service Unavailability Following Extended Maintenance
    Started 24 Oct 2025 18:08:23 (5 days ago), resolved 24 Oct 2025 18:08:23 (5 days ago)
    Incident without Impact
    Resolved
    IT Asset Management - EU Beacon Communication
    IT Asset Management - EU Inventory Upload
    IT Asset Management - EU Login Page
    IT Asset Management - EU Batch Processing System
    IT Asset Management - EU Business Reporting

    Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.

    Priority: P1

    Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes

    Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.

    IT Asset Management - EU Business Reporting
    Thu 23
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    Flexera One – IT Asset Management – EU – Service Unavailability Following Extended Maintenance
    Started 24 Oct 2025 18:08:23 (5 days ago), resolved 24 Oct 2025 18:08:23 (5 days ago)
    Incident without Impact
    Resolved
    IT Asset Management - EU Beacon Communication
    IT Asset Management - EU Inventory Upload
    IT Asset Management - EU Login Page
    IT Asset Management - EU Batch Processing System
    IT Asset Management - EU Business Reporting

    Incident Description: The planned maintenance for IT Asset Management (ITAM) in the EU region exceeded its scheduled window, resulting in extended service disruption. As a result, customers may have been unable to access the ITAM application during this period.

    Priority: P1

    Impact Start: October 23, 2025, 1:00 PM PDT Impact End: October 23, 2025, 5:24 PM PDT Impact Duration: 4 hours 24 minutes

    Restoration Activity: Maintenance activities were completed successfully, and access to IT Asset Management was restored. Services have been operating normally since the maintenance concluded.

    IT Asset Management - EU SaaS Manager
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    IT Asset Management - EU Restful APIs
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    Flexera One - IT Asset Management - APAC

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    IT Asset Management - APAC Beacon Communication
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    IT Asset Management - APAC Inventory Upload
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    IT Asset Management - APAC Login Page
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    IT Asset Management - APAC Batch Processing System
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    IT Asset Management - APAC Business Reporting
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    IT Asset Management - APAC SaaS Manager
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    IT Asset Management - APAC Restful APIs
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    Flexera One - IT Visibility - North America

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    IT Visibility US
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    Flexera One - IT Visibility - Europe

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    IT Visibility EU
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    Flexera One - IT Visibility - APAC

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    IT Visibility - APAC
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    Flexera One - Cloud Management - North America

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    Cloud Cost Optimization - US
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    Cloudscape
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    Flexera One - Cloud Management - Europe

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    Cloud Cost Optimization - EU
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    Flexera One - Cloud Management - APAC

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    Cloud Cost Optimization - APAC
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    Flexera One - Cloud License Management - North America

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    Cloud License Management - US
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    Flexera One - Cloud License Management - Europe

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    Cloud License Management - EU
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    Flexera One - Cloud License Management - APAC

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    Cloud License Management - APAC
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    Flexera One – APIs – North America

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    api.flexera.com
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    beta.api.flexera.com
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    Flexera One – APIs – Europe

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    api.flexera.eu
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    beta.api.flexera.eu
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    Flexera One – APIs – APAC

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    api.flexera.au
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    Flexera One - SBOM Management - North America

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    SBOM Management API - US
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    SBOM Management SCA Data Library API - US
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    Flexera Snow Atlas

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    Snow Atlas - America
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    Snow Software - All Regions - Service Unavailability
    Started 29 Oct 2025 17:04:00 (10 hours ago), resolved 30 Oct 2025 00:38:23 (3 hours ago)
    Critical Incident
    Resolved
    Snow Atlas - America
    Snow Atlas - Australia
    Snow Atlas - Europe
    Snow Atlas - UK South
    Snow Atlas API - Australia
    More...

    Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.

    Priority: P1

    Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.

    Snow Atlas - Australia
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    Snow Software - All Regions - Service Unavailability
    Started 29 Oct 2025 17:04:00 (10 hours ago), resolved 30 Oct 2025 00:38:23 (3 hours ago)
    Critical Incident
    Resolved
    Snow Atlas - America
    Snow Atlas - Australia
    Snow Atlas - Europe
    Snow Atlas - UK South
    Snow Atlas API - Australia
    More...

    Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.

    Priority: P1

    Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.

    Snow Atlas - Europe
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    Snow Software - All Regions - Service Unavailability
    Started 29 Oct 2025 17:04:00 (10 hours ago), resolved 30 Oct 2025 00:38:23 (3 hours ago)
    Critical Incident
    Resolved
    Snow Atlas - America
    Snow Atlas - Australia
    Snow Atlas - Europe
    Snow Atlas - UK South
    Snow Atlas API - Australia
    More...

    Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.

    Priority: P1

    Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.

    Snow Atlas - UK South
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    Snow Software - All Regions - Service Unavailability
    Started 29 Oct 2025 17:04:00 (10 hours ago), resolved 30 Oct 2025 00:38:23 (3 hours ago)
    Critical Incident
    Resolved
    Snow Atlas - America
    Snow Atlas - Australia
    Snow Atlas - Europe
    Snow Atlas - UK South
    Snow Atlas API - Australia
    More...

    Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.

    Priority: P1

    Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.

    Snow Atlas API - Australia
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    Snow Software - All Regions - Service Unavailability
    Started 29 Oct 2025 17:04:00 (10 hours ago), resolved 30 Oct 2025 00:38:23 (3 hours ago)
    Critical Incident
    Resolved
    Snow Atlas - America
    Snow Atlas - Australia
    Snow Atlas - Europe
    Snow Atlas - UK South
    Snow Atlas API - Australia
    More...

    Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.

    Priority: P1

    Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.

    Snow Atlas API - America
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    Snow Software - All Regions - Service Unavailability
    Started 29 Oct 2025 17:04:00 (10 hours ago), resolved 30 Oct 2025 00:38:23 (3 hours ago)
    Critical Incident
    Resolved
    Snow Atlas - America
    Snow Atlas - Australia
    Snow Atlas - Europe
    Snow Atlas - UK South
    Snow Atlas API - Australia
    More...

    Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.

    Priority: P1

    Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.

    Snow Atlas API - Europe
    Thu 23
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    now
    Snow Software - All Regions - Service Unavailability
    Started 29 Oct 2025 17:04:00 (10 hours ago), resolved 30 Oct 2025 00:38:23 (3 hours ago)
    Critical Incident
    Resolved
    Snow Atlas - America
    Snow Atlas - Australia
    Snow Atlas - Europe
    Snow Atlas - UK South
    Snow Atlas API - Australia
    More...

    Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.

    Priority: P1

    Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.

    Snow Atlas
    Thu 23
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    now
    Snow Software - All Regions - Service Unavailability
    Started 29 Oct 2025 17:04:00 (10 hours ago), resolved 30 Oct 2025 00:38:23 (3 hours ago)
    Critical Incident
    Resolved
    Snow Atlas - America
    Snow Atlas - Australia
    Snow Atlas - Europe
    Snow Atlas - UK South
    Snow Atlas API - Australia
    More...

    Incident Description: We are currently experiencing an issue affecting access to the Snow Software portal (https://www.snowsoftware.io/). Customers may be unable to sign in or use related services at this time. Initial findings indicate that the disruption originates from the service provider’s end.

    Priority: P1

    Restoration Activity: Our service provider hosting the Snow Software portal has confirmed an ongoing issue impacting access. Their teams are implementing mitigation measures while continuing to investigate the root cause. We are closely monitoring progress and will share further updates as they become available.

    Flexera Spot

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    Spot UI
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    Spot API
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    Spot Website
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    Flexera Legacy Cloud Management

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    Automation
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    Cloud Management Platform - NAM - Self-Service , CWF, and CM Shard 3 & 4 - Performance Degradation
    Started 28 Oct 2025 04:57:59 (2 days ago), resolved 28 Oct 2025 07:45:02 (2 days ago)
    Major Incident
    Resolved
    Automation
    Cloud Management Dashboard - Shard 3
    Cloud Management Dashboard - Shard 4
    Self-Service - Shard 3
    Self-Service - Shard 4

    Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.

    Priority: P2

    Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.

    Cloud Management Dashboard - Shard 3
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    Cloud Management Platform - NAM - Self-Service , CWF, and CM Shard 3 & 4 - Performance Degradation
    Started 28 Oct 2025 04:57:59 (2 days ago), resolved 28 Oct 2025 07:45:02 (2 days ago)
    Major Incident
    Resolved
    Automation
    Cloud Management Dashboard - Shard 3
    Cloud Management Dashboard - Shard 4
    Self-Service - Shard 3
    Self-Service - Shard 4

    Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.

    Priority: P2

    Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.

    Cloud Management Dashboard - Shard 4
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    Cloud Management Platform - NAM - Self-Service , CWF, and CM Shard 3 & 4 - Performance Degradation
    Started 28 Oct 2025 04:57:59 (2 days ago), resolved 28 Oct 2025 07:45:02 (2 days ago)
    Major Incident
    Resolved
    Automation
    Cloud Management Dashboard - Shard 3
    Cloud Management Dashboard - Shard 4
    Self-Service - Shard 3
    Self-Service - Shard 4

    Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.

    Priority: P2

    Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.

    Self-Service - Shard 3
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    Cloud Management Platform - NAM - Self-Service , CWF, and CM Shard 3 & 4 - Performance Degradation
    Started 28 Oct 2025 04:57:59 (2 days ago), resolved 28 Oct 2025 07:45:02 (2 days ago)
    Major Incident
    Resolved
    Automation
    Cloud Management Dashboard - Shard 3
    Cloud Management Dashboard - Shard 4
    Self-Service - Shard 3
    Self-Service - Shard 4

    Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.

    Priority: P2

    Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.

    Self-Service - Shard 4
    Thu 23
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    Wed 29
    now
    Cloud Management Platform - NAM - Self-Service , CWF, and CM Shard 3 & 4 - Performance Degradation
    Started 28 Oct 2025 04:57:59 (2 days ago), resolved 28 Oct 2025 07:45:02 (2 days ago)
    Major Incident
    Resolved
    Automation
    Cloud Management Dashboard - Shard 3
    Cloud Management Dashboard - Shard 4
    Self-Service - Shard 3
    Self-Service - Shard 4

    Issue Description: We are currently investigating an issue affecting Self Service, CWF, and CM on Shards 3 and 4 within the Cloud Management Platform in the North America (NAM) region. Following the completion of scheduled maintenance, our teams observed performance degradation and slowness in these services during post-maintenance monitoring.

    Priority: P2

    Restoration Activity: Our technical teams are actively engaged and investigating the issue. We are exploring potential solutions to restore functionality as quickly as possible and will provide further updates as they become available.

    Flexera Software Vulnerability Manager

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