Flexera Status

Resolved: Following extended monitoring, we have confirmed that service performance has remained stable and is operating as expected. This issue is now resolved.

Identified: Our investigation has identified a potential configuration issue associated with the affected functionality. As part of ongoing mitigation efforts, configuration changes have been reverted, and previously initiated capacity increases have now been completed.

We are actively monitoring the environment and validating platform behavior as these changes take effect. Work remains ongoing to restore full functionality for affected customers, and we will provide further updates as progress is made.

Identified: Our investigation has identified elevated resource utilization affecting the functionality associated with the reported issue. Mitigation actions are currently underway, including increasing system capacity to support recovery efforts.

We are actively monitoring the environment and validating platform behavior as these changes are implemented. Work remains ongoing to restore full functionality for affected customers, and we will share additional updates as progress is made.

Investigating: Incident Description: We are experiencing an issue affecting Flexera One IT Asset Management (ITAM) customers in the APAC region. Customers may notice that certain navigation and menu items within the ITAM interface are not visible, resulting in limited access to some functionality.

Priority: P2

Restoration Activity: Our technical teams are actively investigating this issue and working to restore full functionality. We will continue to provide updates as more information becomes available.

Resolved: We have continued to monitor the environment for an extended period and services have remained stable, with no further issues observed.

This incident has been resolved.

Monitoring: Our investigation identified that the degradation was related to an AWS service health event impacting the us-east-1 region. AWS has since reported that the issue has been resolved, and we are now seeing signs of recovery on our side, including improved Spot Ocean ECS console performance and successful completion of related AWS workflows.

The production environment appears stable at this time. Our teams will continue monitoring for a short validation period to ensure performance remains stable before marking the incident resolved.

Investigating: Incident Description: We are currently investigating degraded performance affecting Spot Ocean ECS for AWS customers. Customers may experience significant slowness or delays when accessing the console or using certain Ocean ECS functionality.

Priority: P2

Restoration Activity: Our technical teams are actively investigating and working to restore normal functionality. We will provide further updates as more information becomes available.