Flexera Status
Real-time updates of Flexera issues and outages
Flexera status is Operational
IT Asset Management - US Beacon Communication
IT Asset Management - US Inventory Upload
IT Asset Management - US Login Page
IT Asset Management - US Batch Processing System
IT Asset Management - US Business Reporting
IT Asset Management - US SaaS Manager
IT Asset Management - EU Beacon Communication
Active Incidents
No active incidents
Recently Resolved Incidents
Incident Description: We are currently investigating an issue affecting data update operations in the North America (NAM) production environment. While the ITV platform remains accessible, customers may experience delays in workflows that rely on data updates.
Priority: P2
Restoration Activity: Our technical teams have identified an issue within the database cluster and are actively working with the service provider to restore stable operations. Write activity has been temporarily paused as a precaution while recovery actions are in progress. We continue to monitor the situation closely and will provide further updates as progress is made.
Incident Description: Our teams have identified and are actively investigating an issue impacting inventory processing in the EU production environment. While ITV platform remain accessible, some customers may experience delays in processing newly uploaded inventory, and status pages may intermittently show timeouts during the normalization stage.
Priority: P2
Restoration Activity: Our teams have identified resource constraints within the database cluster and are currently upgrading the capacity to improve throughput. Our teams continue to monitor the environment closely while these mitigation actions are in progress.
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Incident Description: We are currently investigating an issue affecting inventory ingestion within Flexera One – IT Visibility (ITV) in the EU production environment. The service is experiencing a processing backlog, which may result in delays in inventory updates from third-party data sources. ITV user interfaces and APIs remain fully accessible, and core functionality is not impacted.
Priority: P3
Restoration Activity: Our technical teams have identified the likely cause as resource constraints in a managed caching service. We have increased capacity and are actively evaluating system recovery while working to clear the backlog. We are closely monitoring the situation and will provide further updates as progress is made.
Flexera Outage Survival Guide
Flexera Components
Flexera One - IT Asset Management - North America
IT Asset Management - US Beacon Communication
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - US Inventory Upload
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - US Login Page
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - US Batch Processing System
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - US Business Reporting
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - US SaaS Manager
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - US Restful APIs
Flexera One - IT Asset Management - Europe
IT Asset Management - EU Beacon Communication
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - EU Inventory Upload
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - EU Login Page
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - EU Batch Processing System
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - EU Business Reporting
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - EU SaaS Manager
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - EU Restful APIs
Flexera One - IT Asset Management - APAC
IT Asset Management - APAC Beacon Communication
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - APAC Inventory Upload
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - APAC Login Page
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - APAC Batch Processing System
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - APAC Business Reporting
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - APAC SaaS Manager
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
IT Asset Management - APAC Restful APIs
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Flexera One - IT Visibility - North America
IT Visibility US
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Incident Description: We are currently investigating an issue affecting data update operations in the North America (NAM) production environment. While the ITV platform remains accessible, customers may experience delays in workflows that rely on data updates.
Priority: P2
Restoration Activity: Our technical teams have identified an issue within the database cluster and are actively working with the service provider to restore stable operations. Write activity has been temporarily paused as a precaution while recovery actions are in progress. We continue to monitor the situation closely and will provide further updates as progress is made.
Flexera One - IT Visibility - Europe
IT Visibility EU
Incident Description: We are currently investigating an issue affecting inventory ingestion within Flexera One – IT Visibility (ITV) in the EU production environment. The service is experiencing a processing backlog, which may result in delays in inventory updates from third-party data sources. ITV user interfaces and APIs remain fully accessible, and core functionality is not impacted.
Priority: P3
Restoration Activity: Our technical teams have identified the likely cause as resource constraints in a managed caching service. We have increased capacity and are actively evaluating system recovery while working to clear the backlog. We are closely monitoring the situation and will provide further updates as progress is made.
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Incident Description: Our teams have identified and are actively investigating an issue impacting inventory processing in the EU production environment. While ITV platform remain accessible, some customers may experience delays in processing newly uploaded inventory, and status pages may intermittently show timeouts during the normalization stage.
Priority: P2
Restoration Activity: Our teams have identified resource constraints within the database cluster and are currently upgrading the capacity to improve throughput. Our teams continue to monitor the environment closely while these mitigation actions are in progress.
Flexera One - IT Visibility - APAC
IT Visibility - APAC
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Flexera One - Cloud Management - North America
Cloud Cost Optimization - US
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Cloudscape
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Flexera One - Cloud Management - Europe
Cloud Cost Optimization - EU
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Flexera One - Cloud Management - APAC
Cloud Cost Optimization - APAC
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Flexera One - Cloud License Management - North America
Cloud License Management - US
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Flexera One - Cloud License Management - Europe
Cloud License Management - EU
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Flexera One - Cloud License Management - APAC
Cloud License Management - APAC
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.
Flexera One - Cloud Commitment Management
Cloud Commitment Management - US
Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.
Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.
Priority: P1
Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes
Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.