Flexera Status

Resolved: The issue has been resolved, and login functionality has been restored for affected customers. Technical teams identified the cause of the issue and implemented corrective actions to restore normal service operation. The environment remains stable, and ongoing monitoring has confirmed successful authentication and platform access. A post-mortem report containing additional details, will be shared upon completion of the investigation.

Investigating: Incident Description: We have identified an issue affecting login access to Flexera One in the EU region. Customers may receive errors when attempting to log in to Flexera One.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to implement corrective actions to restore normal login functionality. Investigation and stabilization efforts remain ongoing.

We will continue to monitor the situation closely and provide further updates as progress continues.

Resolved: The issue has been resolved, and login functionality has been restored for affected customers. Technical teams identified the cause of the issue and implemented corrective actions to restore normal service operation. The environment remains stable, and ongoing monitoring has confirmed successful authentication and platform access. A post-mortem report containing additional details, will be shared upon completion of the investigation.

Investigating: Incident Description: We have identified an issue affecting login access to Flexera One in the EU region. Customers may receive errors when attempting to log in to Flexera One.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to implement corrective actions to restore normal login functionality. Investigation and stabilization efforts remain ongoing.

We will continue to monitor the situation closely and provide further updates as progress continues.

Resolved: The issue has been resolved, and login functionality has been restored for affected customers. Technical teams identified the cause of the issue and implemented corrective actions to restore normal service operation. The environment remains stable, and ongoing monitoring has confirmed successful authentication and platform access. A post-mortem report containing additional details, will be shared upon completion of the investigation.

Investigating: Incident Description: We have identified an issue affecting login access to Flexera One in the EU region. Customers may receive errors when attempting to log in to Flexera One.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to implement corrective actions to restore normal login functionality. Investigation and stabilization efforts remain ongoing.

We will continue to monitor the situation closely and provide further updates as progress continues.

Resolved: The issue has been resolved, and login functionality has been restored for affected customers. Technical teams identified the cause of the issue and implemented corrective actions to restore normal service operation. The environment remains stable, and ongoing monitoring has confirmed successful authentication and platform access. A post-mortem report containing additional details, will be shared upon completion of the investigation.

Investigating: Incident Description: We have identified an issue affecting login access to Flexera One in the EU region. Customers may receive errors when attempting to log in to Flexera One.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to implement corrective actions to restore normal login functionality. Investigation and stabilization efforts remain ongoing.

We will continue to monitor the situation closely and provide further updates as progress continues.

Resolved: The issue has been resolved, and login functionality has been restored for affected customers. Technical teams identified the cause of the issue and implemented corrective actions to restore normal service operation. The environment remains stable, and ongoing monitoring has confirmed successful authentication and platform access. A post-mortem report containing additional details, will be shared upon completion of the investigation.

Investigating: Incident Description: We have identified an issue affecting login access to Flexera One in the EU region. Customers may receive errors when attempting to log in to Flexera One.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to implement corrective actions to restore normal login functionality. Investigation and stabilization efforts remain ongoing.

We will continue to monitor the situation closely and provide further updates as progress continues.

Resolved: The issue has been resolved, and login functionality has been restored for affected customers. Technical teams identified the cause of the issue and implemented corrective actions to restore normal service operation. The environment remains stable, and ongoing monitoring has confirmed successful authentication and platform access. A post-mortem report containing additional details, will be shared upon completion of the investigation.

Investigating: Incident Description: We have identified an issue affecting login access to Flexera One in the EU region. Customers may receive errors when attempting to log in to Flexera One.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to implement corrective actions to restore normal login functionality. Investigation and stabilization efforts remain ongoing.

We will continue to monitor the situation closely and provide further updates as progress continues.

Resolved: The issue was traced to a recent configuration change that had been implemented to improve service performance. The change has been rolled back, and service functionality has been fully restored. This issue has been resolved. Our teams will continue to monitor the environment to ensure ongoing stability. Additional details, including the root cause analysis and preventative measures, will be shared in a post-mortem report.

Investigating: Incident Description: We have identified an issue affecting access to Flexera One IT Asset Management (ITAM) in the APAC region. Affected customers may encounter errors when attempting to access ITAM pages and functionality within the Flexera One platform.

Priority: P1

Restoration Activity: Technical teams have engaged and are actively investigating the issue to determine the underlying cause. Initial remediation efforts are underway, and teams are working to restore normal service functionality as quickly as possible. We are closely monitoring the environment and will provide additional updates as more information becomes available.

Resolved: The issue has been resolved, and login functionality has been restored for affected customers. Technical teams identified the cause of the issue and implemented corrective actions to restore normal service operation. The environment remains stable, and ongoing monitoring has confirmed successful authentication and platform access. A post-mortem report containing additional details, will be shared upon completion of the investigation.

Investigating: Incident Description: We have identified an issue affecting login access to Flexera One in the EU region. Customers may receive errors when attempting to log in to Flexera One.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to implement corrective actions to restore normal login functionality. Investigation and stabilization efforts remain ongoing.

We will continue to monitor the situation closely and provide further updates as progress continues.

Resolved: This issue has been resolved. Data Explorer functionality in the APAC region has been fully restored following the identification and rollback of a recent service change that was impacting service communication. All services have been validated and are operating as expected. A full post-incident report, including detailed root cause and preventative measures, will be shared in the coming days.

Investigating: Incident Description: We are investigating an issue affecting Data Explorer functionality for Flexera One IT Visibility in the APAC region.

As a result, customers may experience failures when running queries, delays in retrieving data, and issues accessing related features that depend on Data Explorer.

Priority: P2

Restoration Activity: Our technical teams are actively investigating a disruption impacting upstream services required for Data Explorer. Recovery efforts are focused on restoring connectivity between dependent services and stabilizing query processing and data access. We will continue to monitor progress and provide updates as more information becomes available.

Resolved: The issue has been resolved, and login functionality has been restored for affected customers. Technical teams identified the cause of the issue and implemented corrective actions to restore normal service operation. The environment remains stable, and ongoing monitoring has confirmed successful authentication and platform access. A post-mortem report containing additional details, will be shared upon completion of the investigation.

Investigating: Incident Description: We have identified an issue affecting login access to Flexera One in the EU region. Customers may receive errors when attempting to log in to Flexera One.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to implement corrective actions to restore normal login functionality. Investigation and stabilization efforts remain ongoing.

We will continue to monitor the situation closely and provide further updates as progress continues.

Resolved: The issue affecting Snow Atlas in the West Europe region has been resolved, and service is currently operating normally. Our technical teams have mitigated the underlying service instability and continue to monitor closely to ensure sustained stability. We will provide a detailed post-incident report outlining the root cause and preventative measures in the coming days.

Monitoring: Incident Description: We experienced an issue affecting Snow Atlas in the West Europe region.

During the incident window, customers may have experienced errors that prevented access to the platform and impacted functionality.

Priority: P1

Restoration Activity: Service has been restored and is currently stable. Our technical teams are continuing to investigate a disruption affecting underlying dependent services in the region. Efforts are focused on ensuring stability and preventing recurrence. We will continue to monitor closely and provide updates as more information becomes available.