Flexera Status

Resolved: Technical teams completed the required updates to restore communication through the affected service path in the North America environment. Upload and download requests are now completing successfully, and functionality has been validated. We will continue monitoring to ensure the service remains operational. This incident has been resolved.

Identified: Our technical teams have identified the issue as a routing/configuration problem affecting Beacon communication following recent maintenance activity in the North America environment. This is preventing Beacon from successfully completing upload and download requests. Teams are working on the required configuration update to restore Beacon connectivity. We will provide another update as restoration work continues.

Investigating: Incident Description: We are currently investigating an issue affecting Beacon connectivity in the Flexera One IT Asset Management application in the North America region. Customers using Beacon may experience connectivity errors when attempting to upload inventory data or download Beacon-related updates.

Priority: P2

Restoration Activity: Our technical teams are actively investigating the issue and working to restore normal Beacon upload and download functionality. We will provide updates as more information becomes available.

Monitoring: Some customers may experience residual issues following the recent fix. Our technical teams are actively working to address these and ensure full service stability. We will provide further updates as more information becomes available.

Monitoring: Our teams have implemented mitigation measures to address the impact from the external service disruption, and services have now been restored. We are actively monitoring the platform to ensure continued stability and will provide further updates as more information becomes available.

Identified: Incident Description: We are currently investigating multiple issues impacting SPOT services.Customers may experience difficulties launching instances in the affected region, resulting in degraded provisioning capabilities. Initial findings indicate that the issue is related to an ongoing disruption within our cloud service provider, specifically in the us-east-1 region. As a result, customers may face difficulties launching instances, resulting in degraded service performance.

Priority: P2

Restoration Activity: Our technical teams are actively engaged and are working with the service provider to monitor the ongoing regional issue. We are assessing the impact on dependent services, including database connectivity and request processing, while identifying potential mitigation options. Further updates will be provided as more information becomes available and as service stability improves.

Monitoring: Some customers may experience residual issues following the recent fix. Our technical teams are actively working to address these and ensure full service stability. We will provide further updates as more information becomes available.

Monitoring: Our teams have implemented mitigation measures to address the impact from the external service disruption, and services have now been restored. We are actively monitoring the platform to ensure continued stability and will provide further updates as more information becomes available.

Identified: Incident Description: We are currently investigating multiple issues impacting SPOT services.Customers may experience difficulties launching instances in the affected region, resulting in degraded provisioning capabilities. Initial findings indicate that the issue is related to an ongoing disruption within our cloud service provider, specifically in the us-east-1 region. As a result, customers may face difficulties launching instances, resulting in degraded service performance.

Priority: P2

Restoration Activity: Our technical teams are actively engaged and are working with the service provider to monitor the ongoing regional issue. We are assessing the impact on dependent services, including database connectivity and request processing, while identifying potential mitigation options. Further updates will be provided as more information becomes available and as service stability improves.

Monitoring: Some customers may experience residual issues following the recent fix. Our technical teams are actively working to address these and ensure full service stability. We will provide further updates as more information becomes available.

Monitoring: Our teams have implemented mitigation measures to address the impact from the external service disruption, and services have now been restored. We are actively monitoring the platform to ensure continued stability and will provide further updates as more information becomes available.

Identified: Incident Description: We are currently investigating multiple issues impacting SPOT services.Customers may experience difficulties launching instances in the affected region, resulting in degraded provisioning capabilities. Initial findings indicate that the issue is related to an ongoing disruption within our cloud service provider, specifically in the us-east-1 region. As a result, customers may face difficulties launching instances, resulting in degraded service performance.

Priority: P2

Restoration Activity: Our technical teams are actively engaged and are working with the service provider to monitor the ongoing regional issue. We are assessing the impact on dependent services, including database connectivity and request processing, while identifying potential mitigation options. Further updates will be provided as more information becomes available and as service stability improves.