Flexera Status

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: Our technical teams have restored stability of the affected database cluster and resumed write operations. Services are operating normally, and we will continue to monitor the environment closely.

Identified: Our technical teams are actively working to restore full stability of the affected database cluster. Write activity remains paused to ensure data consistency and prevent further impact while recovery actions are in progress.

We continue to monitor the environment closely and will provide further updates as progress is made.

Identified: Incident Description: We are currently investigating an issue affecting data update operations in the North America (NAM) production environment. While the ITV platform remains accessible, customers may experience delays in workflows that rely on data updates.

Priority: P2

Restoration Activity: Our technical teams have identified an issue within the database cluster and are actively working with the service provider to restore stable operations. Write activity has been temporarily paused as a precaution while recovery actions are in progress. We continue to monitor the situation closely and will provide further updates as progress is made.

Resolved: Inventory ingestion has been fully restored, and data processing is operating normally. We are proactively replaying customer third-party data to ensure completeness and prevent any missed updates. All other third-party data sources are already up to date and processing as expected

Identified: Incident Description: We are currently investigating an issue affecting inventory ingestion within Flexera One – IT Visibility (ITV) in the EU production environment. The service is experiencing a processing backlog, which may result in delays in inventory updates from third-party data sources. ITV user interfaces and APIs remain fully accessible, and core functionality is not impacted.

Priority: P3

Restoration Activity: Our technical teams have identified the likely cause as resource constraints in a managed caching service. We have increased capacity and are actively evaluating system recovery while working to clear the backlog. We are closely monitoring the situation and will provide further updates as progress is made.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The backlog affecting inventory processing in the EU production environment has been fully cleared.

Processing has returned to expected levels, and all services are functioning as expected.

Monitoring: Progress continues on infrastructure improvements to restore normal processing performance. The primary cluster upgrade has now been completed, and backlog reduction is ongoing.

Additional capacity has been brought online, and workload is being redistributed to further accelerate backlog clearance.

We will continue to monitor progress closely and provide further updates as processing performance improves.

Monitoring: Progress continues on the infrastructure improvements to restore normal processing performance. The primary cluster upgrade is now majorly complete and is beginning to gradually reduce the existing backlog. Our teams have taken additional actions to further accelerate backlog clearance and improve overall processing times. We will continue to provide updates as performance continues to improve.

Monitoring: The infrastructure upgrade to improve inventory normalization performance is currently in progress. At this time, the system is able to handle incoming data at the expected rate; however, the existing backlog is still being processed.

We continue to closely monitor progress as the upgrade completes and additional improvements take effect.

Identified: Incident Description: Our teams have identified and are actively investigating an issue impacting inventory processing in the EU production environment. While ITV platform remain accessible, some customers may experience delays in processing newly uploaded inventory, and status pages may intermittently show timeouts during the normalization stage.

Priority: P2

Restoration Activity: Our teams have identified resource constraints within the database cluster and are currently upgrading the capacity to improve throughput. Our teams continue to monitor the environment closely while these mitigation actions are in progress.

Resolved: Our teams identified the issue as an incorrect routing configuration and implemented the necessary updates to correct it. Following the change, routing behavior, traffic flow, and overall service health were validated, and all components are now confirmed to be operating normally.

Investigating: Incident Description: We are currently investigating an issue affecting inventory upload status reporting within Flexera One – IT Visibility (ITV) for customers in the APAC region. Inventory ingestion is processing successfully; however, the system responsible for reporting upload processing status is failing. As a result, inventory uploads may incorrectly appear as “Timed Out” even though the underlying data ingestion may have completed successfully.

Priority: P3

Restoration Activity: Our technical teams are actively investigating the issue impacting upload status reporting and are working to identify the underlying cause. We are monitoring the situation closely and will provide further updates as progress is made.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.

Resolved: The issue affecting access to the Flexera One UI across NA, EU, and APAC has been resolved. The service has been operating normally since the fix was implemented, and we continue to monitor the environment.

Investigating: Incident Description: We experienced an issue affecting access to the Flexera One UI across North America (NA), Europe (EU), and Asia-Pacific (APAC) regions. During this time, customers attempting to start new sessions or log in to the UI may have encountered access errors.

Customers who already had an active session open may have continued to access the UI, while new login attempts could fail. As a result, some users may have been unable to access the UI during the incident window.

Priority: P1

Incident Start Time: March 18, 2026, 02:39 AM CT Incident End Time: March 18, 2026, 04:35 AM CT Incident Duration: 1 hour 56 minutes

Restoration Activity: Our technical teams investigated the issue and identified a configuration change affecting UI access controls. The change was reverted, restoring normal access to the Flexera One UI across NA, EU, and APAC. The service has been operating normally since the fix was applied, and we continue to monitor the environment.