Flexera Status

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: Our service provider has resolved the outage that was contributing to intermittent login issues in the North America region. Access has been monitored for an extended period and continues to remain stable and functioning normally, with no further login failures or timeouts observed. This incident is now closed.

Monitoring: Our teams have completed an initial assessment and confirmed that the intermittent login issues observed earlier were related to an outage on our authentication provider’s side. Our services have been operating as expected, and no changes were required within the Flexera One environment.

No further login issues have been observed at this time. However, as the provider-side outage is still ongoing, intermittent timeouts may still be possible. We are monitoring the situation closely and will provide additional updates as more information becomes available.

Investigating: Incident Description: We are evaluating reports of intermittent issues when accessing Flexera One in the North America region. Some customers may experience slow or unsuccessful login attempts, while access may continue to work normally for others.

Priority: P2

Restoration Activity: Our technical teams are reviewing the behavior and working to determine the scope and underlying cause. Intermittent recovery has been observed, but login attempts may still fail for some users. We will continue to monitor closely and provide further updates as more information becomes available.

Resolved: After extended monitoring, we have confirmed that the issue has been resolved and services remain stable.

Monitoring: As part of the restoration efforts, our teams provisioned alternative infrastructure, which has returned services to normal operation. We will continue to investigate the root cause and share further details in a post-mortem report.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: Our service provider has resolved the outage that was contributing to intermittent login issues in the North America region. Access has been monitored for an extended period and continues to remain stable and functioning normally, with no further login failures or timeouts observed. This incident is now closed.

Monitoring: Our teams have completed an initial assessment and confirmed that the intermittent login issues observed earlier were related to an outage on our authentication provider’s side. Our services have been operating as expected, and no changes were required within the Flexera One environment.

No further login issues have been observed at this time. However, as the provider-side outage is still ongoing, intermittent timeouts may still be possible. We are monitoring the situation closely and will provide additional updates as more information becomes available.

Investigating: Incident Description: We are evaluating reports of intermittent issues when accessing Flexera One in the North America region. Some customers may experience slow or unsuccessful login attempts, while access may continue to work normally for others.

Priority: P2

Restoration Activity: Our technical teams are reviewing the behavior and working to determine the scope and underlying cause. Intermittent recovery has been observed, but login attempts may still fail for some users. We will continue to monitor closely and provide further updates as more information becomes available.

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: Incident Description: Earlier today, our teams detected an issue impacting access to the Web UI for IT Asset Management in the EU region. Affected users may have encountered login error messages when attempting to access the service.

Priority: P2

Restoration Activity: The impact lasted approximately 11 minutes before the issue auto-resolved. Our technical teams continue to investigate the underlying cause. Initial findings indicate that all backend services remained fully operational, and the disruption was isolated to the login servers.

Resolved: Our service provider has resolved the outage that was contributing to intermittent login issues in the North America region. Access has been monitored for an extended period and continues to remain stable and functioning normally, with no further login failures or timeouts observed. This incident is now closed.

Monitoring: Our teams have completed an initial assessment and confirmed that the intermittent login issues observed earlier were related to an outage on our authentication provider’s side. Our services have been operating as expected, and no changes were required within the Flexera One environment.

No further login issues have been observed at this time. However, as the provider-side outage is still ongoing, intermittent timeouts may still be possible. We are monitoring the situation closely and will provide additional updates as more information becomes available.

Investigating: Incident Description: We are evaluating reports of intermittent issues when accessing Flexera One in the North America region. Some customers may experience slow or unsuccessful login attempts, while access may continue to work normally for others.

Priority: P2

Restoration Activity: Our technical teams are reviewing the behavior and working to determine the scope and underlying cause. Intermittent recovery has been observed, but login attempts may still fail for some users. We will continue to monitor closely and provide further updates as more information becomes available.

Resolved: After extended monitoring, we have confirmed that the issue has been resolved and services remain stable.

Monitoring: As part of the restoration efforts, our teams provisioned alternative infrastructure, which has returned services to normal operation. We will continue to investigate the root cause and share further details in a post-mortem report.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: Our service provider has resolved the outage that was contributing to intermittent login issues in the North America region. Access has been monitored for an extended period and continues to remain stable and functioning normally, with no further login failures or timeouts observed. This incident is now closed.

Monitoring: Our teams have completed an initial assessment and confirmed that the intermittent login issues observed earlier were related to an outage on our authentication provider’s side. Our services have been operating as expected, and no changes were required within the Flexera One environment.

No further login issues have been observed at this time. However, as the provider-side outage is still ongoing, intermittent timeouts may still be possible. We are monitoring the situation closely and will provide additional updates as more information becomes available.

Investigating: Incident Description: We are evaluating reports of intermittent issues when accessing Flexera One in the North America region. Some customers may experience slow or unsuccessful login attempts, while access may continue to work normally for others.

Priority: P2

Restoration Activity: Our technical teams are reviewing the behavior and working to determine the scope and underlying cause. Intermittent recovery has been observed, but login attempts may still fail for some users. We will continue to monitor closely and provide further updates as more information becomes available.

Resolved: After extended monitoring, we have confirmed that the issue has been resolved and services remain stable.

Monitoring: As part of the restoration efforts, our teams provisioned alternative infrastructure, which has returned services to normal operation. We will continue to investigate the root cause and share further details in a post-mortem report.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: Our service provider has resolved the outage that was contributing to intermittent login issues in the North America region. Access has been monitored for an extended period and continues to remain stable and functioning normally, with no further login failures or timeouts observed. This incident is now closed.

Monitoring: Our teams have completed an initial assessment and confirmed that the intermittent login issues observed earlier were related to an outage on our authentication provider’s side. Our services have been operating as expected, and no changes were required within the Flexera One environment.

No further login issues have been observed at this time. However, as the provider-side outage is still ongoing, intermittent timeouts may still be possible. We are monitoring the situation closely and will provide additional updates as more information becomes available.

Investigating: Incident Description: We are evaluating reports of intermittent issues when accessing Flexera One in the North America region. Some customers may experience slow or unsuccessful login attempts, while access may continue to work normally for others.

Priority: P2

Restoration Activity: Our technical teams are reviewing the behavior and working to determine the scope and underlying cause. Intermittent recovery has been observed, but login attempts may still fail for some users. We will continue to monitor closely and provide further updates as more information becomes available.

Resolved: After extended monitoring, we have confirmed that the issue has been resolved and services remain stable.

Monitoring: As part of the restoration efforts, our teams provisioned alternative infrastructure, which has returned services to normal operation. We will continue to investigate the root cause and share further details in a post-mortem report.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the affected service and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: Our service provider has resolved the outage that was contributing to intermittent login issues in the North America region. Access has been monitored for an extended period and continues to remain stable and functioning normally, with no further login failures or timeouts observed. This incident is now closed.

Monitoring: Our teams have completed an initial assessment and confirmed that the intermittent login issues observed earlier were related to an outage on our authentication provider’s side. Our services have been operating as expected, and no changes were required within the Flexera One environment.

No further login issues have been observed at this time. However, as the provider-side outage is still ongoing, intermittent timeouts may still be possible. We are monitoring the situation closely and will provide additional updates as more information becomes available.

Investigating: Incident Description: We are evaluating reports of intermittent issues when accessing Flexera One in the North America region. Some customers may experience slow or unsuccessful login attempts, while access may continue to work normally for others.

Priority: P2

Restoration Activity: Our technical teams are reviewing the behavior and working to determine the scope and underlying cause. Intermittent recovery has been observed, but login attempts may still fail for some users. We will continue to monitor closely and provide further updates as more information becomes available.

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.

Resolved: Our service provider has resolved the outage that was contributing to intermittent login issues in the North America region. Access has been monitored for an extended period and continues to remain stable and functioning normally, with no further login failures or timeouts observed. This incident is now closed.

Monitoring: Our teams have completed an initial assessment and confirmed that the intermittent login issues observed earlier were related to an outage on our authentication provider’s side. Our services have been operating as expected, and no changes were required within the Flexera One environment.

No further login issues have been observed at this time. However, as the provider-side outage is still ongoing, intermittent timeouts may still be possible. We are monitoring the situation closely and will provide additional updates as more information becomes available.

Investigating: Incident Description: We are evaluating reports of intermittent issues when accessing Flexera One in the North America region. Some customers may experience slow or unsuccessful login attempts, while access may continue to work normally for others.

Priority: P2

Restoration Activity: Our technical teams are reviewing the behavior and working to determine the scope and underlying cause. Intermittent recovery has been observed, but login attempts may still fail for some users. We will continue to monitor closely and provide further updates as more information becomes available.

Resolved: The issue affecting access to Flexera One services in the North America region has been fully resolved. The platform has remained stable following recovery, and customers should now be able to access services without further interruption.

Our investigation identified that a temporary disruption within one of the underlying service components caused requests to fail and led to the error messages some customers experienced. The affected component recovered after additional capacity became available and service responsiveness returned to normal.

We are reviewing the factors that contributed to this disruption and will be implementing improvements to help reduce the likelihood of a similar event in the future.

Monitoring: Recent activity within the environment has resulted in improved responsiveness, and some users are now able to log in successfully.

We are closely monitoring these improvements and will provide further updates as validation continues.

Investigating: Issue Description: We are currently investigating a service degradation affecting the Flexera One platform in the North America region. Customers may experience issues accessing services at this time.

Priority: P1

Restoration Activity: Our technical teams have been engaged and are working to identify the underlying cause and determine the scope of impact. Further updates will be shared as the investigation progresses.