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Real-time updates of Trimble Viewpoint issues and outages
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Jobpac Connect
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Recently Resolved Incidents
Dear Jobpac Connect Customers,
We are writing to inform you of a recently resolved issue that may have impacted some customers that ran payroll processing between 5:00 PM on 12/9/2025 and 2:20 PM on 17/9/2025 which may have resulted in timesheet postings not completing properly.
What was affected: The issue was prominent when the Timesheet Posting process was combined with the Payroll process. Crucial Note: This issue DID NOT affect the payment of employees. It was isolated to timesheet costing and general ledger clearing. Resolution: The problem has been resolved, and the payroll system is now operating normally.
We are proactively scanning to identify any customers that may have been impacted. If you notice any inconsistencies in your Timesheet clearing accounts, please log a case with us, and we will rectify it promptly.
We apologize for any inconvenience this may have caused.
Best regards, The Trimble Jobpac Connect Team
Traqspera Outage: Users are either stuck on Loading Screen or Displaying Blank Screen when Accessing Traqspera. This is being tracked under issue 119015. We are investigating the issue
We are currently investigating this issue.
Traqspera Outage: Users are experiencing a 504 Error when Accessing Traqspera. This is being tracked under issue 119012. We are investigating the issue
Trimble Viewpoint Outage Survival Guide
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Trimble Viewpoint UK
Viewpoint Field View
Viewpoint for Projects
We are currently investigating this issue.
Viewpoint Team
Trimble Viewpoint Australia / New Zealand
Viewpoint for Projects
Jobpac Connect
Dear Jobpac Connect Customers,
We are writing to inform you of a recently resolved issue that may have impacted some customers that ran payroll processing between 5:00 PM on 12/9/2025 and 2:20 PM on 17/9/2025 which may have resulted in timesheet postings not completing properly.
What was affected: The issue was prominent when the Timesheet Posting process was combined with the Payroll process. Crucial Note: This issue DID NOT affect the payment of employees. It was isolated to timesheet costing and general ledger clearing. Resolution: The problem has been resolved, and the payroll system is now operating normally.
We are proactively scanning to identify any customers that may have been impacted. If you notice any inconsistencies in your Timesheet clearing accounts, please log a case with us, and we will rectify it promptly.
We apologize for any inconvenience this may have caused.
Best regards, The Trimble Jobpac Connect Team
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Viewpoint Traqspera
Traqspera Outage: Users are experiencing a 504 Error when Accessing Traqspera. This is being tracked under issue 119012. We are investigating the issue
Traqspera Outage: Users are either stuck on Loading Screen or Displaying Blank Screen when Accessing Traqspera. This is being tracked under issue 119015. We are investigating the issue
