Spreedly Status

Resolved: The storage issue affecting the Dodgeball production instance has been fully resolved. Capacity has been restored and systems are operating normally.

We are no longer observing elevated error rates for customers using Dodgeball.

Thank you for your patience while we worked to resolve this issue.

Monitoring: The engineering team has successfully resolved the storage issue affecting the Dodgeball production PostgreSQL instance. Capacity has been restored and the system is now operating normally.

At this time, we are not observing any elevated error rates for customers using Dodgeball.

We will continue to monitor the system closely to ensure stability. Further updates will be provided if necessary.

Investigating: We are currently investigating an issue affecting customers using Dodgeball. The production database backing Dodgeball has reached critically low available storage, which is expected to result in elevated error rates.

Customers may begin experiencing errors within the next 10 minutes as the system’s ability to process requests degrades.

Our engineering team is actively investigating and working to restore normal capacity as quickly as possible. We will provide further updates as more information becomes available.

Resolved: After closely monitoring and confirming that all systems are stabilized and functioning as expected, this incident is considered resolved. No further customer impact is expected.

We are completing our investigation concerning the causes of the incident and any residual impact.

We apologize for any inconvenience or disruption.

Monitoring: Service has resumed and we are monitoring for further impact. We apologize for any inconvenience this has caused

Identified: We are working to resolve an issue with processing of Checkpoints that is causing latency and errors for requests to the Dodgeball services.

Investigating: We are currently investigating performance of the Dodgeball service.