RevenueCat Status

Resolved: This incident has been resolved.

Monitoring: We have resolved an issue that was preventing some deleted records from syncing to Charts, Experiments, and Scheduled Data Exports. The fix has been deployed and data is now flowing correctly. The vast majority of customers were not impacted. We are continuing to monitor the systems

Monitoring: We have identified and fixed the issue preventing deleted records from syncing to our analytics products. Deletes are now flowing correctly. We are processing a backlog of data to ensure Charts, Experiments, and Scheduled Data Exports reflect accurate information.

Identified: We have identified the root cause of the issue affecting Charts, Experiments, and Scheduled Data Exports. A recent configuration change was preventing deleted records from being synced correctly. We are now deploying a fix and will continue to monitor the systems.

Investigating: We are investigating an issue affecting our analytics pipeline that is causing delayed or inaccurate data in Charts, Experiments, and Scheduled Data Exports. Deleted records are not being properly removed from these products. We are actively working to identify the root cause and will provide an update once we have more information.

Resolved: This incident has been resolved.

Identified: We identified an issue where Charts data freshness indicators are displaying outdated timestamps. The underlying chart data is being updated correctly, but the freshness timestamps shown in the UI are not reflecting the latest refresh times. A fix has been deployed and we are monitoring the rollout.

Resolved: This incident has been resolved.

Monitoring: We have resolved an issue that was preventing some deleted records from syncing to Charts, Experiments, and Scheduled Data Exports. The fix has been deployed and data is now flowing correctly. The vast majority of customers were not impacted. We are continuing to monitor the systems

Monitoring: We have identified and fixed the issue preventing deleted records from syncing to our analytics products. Deletes are now flowing correctly. We are processing a backlog of data to ensure Charts, Experiments, and Scheduled Data Exports reflect accurate information.

Identified: We have identified the root cause of the issue affecting Charts, Experiments, and Scheduled Data Exports. A recent configuration change was preventing deleted records from being synced correctly. We are now deploying a fix and will continue to monitor the systems.

Investigating: We are investigating an issue affecting our analytics pipeline that is causing delayed or inaccurate data in Charts, Experiments, and Scheduled Data Exports. Deleted records are not being properly removed from these products. We are actively working to identify the root cause and will provide an update once we have more information.