SMTP2GO Status
Real-time updates of SMTP2GO issues and outages
SMTP2GO status is Operational
SMTP2GO Email sending (SMTP service)
Active Incidents
We are aware of an issue with 0365 email delivery and are working with Microsoft to resolve it. Email will be delayed during this time. We apologize for any inconvenience caused.
Recently Resolved Incidents
We're investigating an outage connected to our Australian mail servers. AUS customers may experience delivery delays during this time.
SMTP2GO Outage Survival Guide
SMTP2GO Components
SMTP2GO Email sending (SMTP service)
We're investigating an outage connected to our Australian mail servers. AUS customers may experience delivery delays during this time.
We are aware of an issue with 0365 email delivery and are working with Microsoft to resolve it. Email will be delayed during this time. We apologize for any inconvenience caused.
SMTP2GO Website
SMTP2GO API Servers
SMTP2GO Member Dashboard
SMTP2GO Alternatives
Cluster A
We are investigating an issue preventing some users on Cluster A from logging into Webmail. HostedEmail is experiencing issues resulting in delayed access to webmail. IMAP and POP services are unaffected. Our engineering team has been engaged.
We will provide an update once we have additional information.
Webmail
We are investigating an issue preventing some users on Cluster A from logging into Webmail. HostedEmail is experiencing issues resulting in delayed access to webmail. IMAP and POP services are unaffected. Our engineering team has been engaged.
We will provide an update once we have additional information.
Engagement Tracking Service (redirecting clicks and serving opens) - USA
We are experiencing an elevated level of errors for Engagement Tracker Service
Note: This issue does not impact SparkPost customers hosted in the EU.
Outlook.com
Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.
Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.
Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.
This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.
