SMTP2GO Status

Monitoring: Our engineering team has made adjustments to internal server processes, which have resulted in a significant performance improvement. We're continuing to monitor inbound connectivity.

Monitoring: We've deployed enhanced monitoring and testing systems to help gather more data and identify the underlying cause. Our engineers are actively optimizing inbound server performance based on this data to resolve the intermittent connection issues that have been experienced by a small number of customers. We'll provide updates as we progress towards a full resolution. Thank you for your understanding.

Monitoring: We are continuing to monitor the situation. If you encounter any further intermittent connection issues, please submit a ticket so our support team can discuss your situation further.

Investigating: We are currently experiencing an issue with some of our inbound servers. This may result in intermittent connectivity issues and possible delays in your sending. Our team is investigating and will update this page as further information becomes available.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented, and the mail queues are clearing. We are continuing to monitor and if you encounter any further emails being held as "Processed", please contact our support team for assistance.

Identified: Our development team has identified the issue, and changes are being applied. The remaining queued emails will be finalized for delivery.

Investigating: We are currently investigating an issue where a small number of customers are experiencing emails being held as "Processed". We'll update this incident further once more information is available and we appreciate your patience while this is being resolved.

Resolved: This incident has been resolved, and we apologize for any inconvenience encountered. If you have questions or experience any issues with SMS messaging, please contact our support team.

Monitoring: We experienced a temporary issue with our SMS services earlier, but our development team has resolved this and are currently monitoring. Please note that there is currently a backlog we're working through, which may cause slight delays in delivery status updates. Additionally, the SMS dashboard may load slowly at this time. We appreciate your patience and are actively addressing the situation to restore normal service as quickly as possible.