Nylas status is Operational

Mon 6
Tue 7
Wed 8
Thu 9
Fri 10
Sat 11
Sun 12
now
Outlook.com
Mon 6
Tue 7
Wed 8
Thu 9
Fri 10
Sat 11
Sun 12
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Nylas outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

Free Personal Microsoft Outlook accounts no longer work with API v2
Started 20 Feb 2024 21:09:07 (11 months ago), still ongoing
Incident without Impact
Monitoring
Outlook.com

Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.

Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.

Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.

This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.

Recently Resolved Incidents

No recent incidents

Nylas Outage Survival Guide

A step-by-step guide to help you survive a Nylas outage
NaN%

    Nylas Components

    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now

    Nylas Application Services

    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    API
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Dashboard
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Scheduler
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Sync Engine
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Sync Status
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Webhooks
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Developer Console
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Streams
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now

    Nylas 3rd Party Providers

    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Microsoft 365
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Google
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Yahoo!
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Outlook.com
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Free Personal Microsoft Outlook accounts no longer work with API v2
    Started 20 Feb 2024 21:09:07 (11 months ago), still ongoing
    Incident without Impact
    Monitoring
    Outlook.com

    Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.

    Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.

    Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.

    This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.

    iCloud
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Cloudflare
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Mailgun
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now

    Nylas Subproccessors

    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    * Subprocessor Change Notification
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    AWS
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    GCP
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    &Open
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Atlassian Pty Ltd
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Apollo
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Cloudflare
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Coralogix
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Datasiv
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Docusign
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Drata
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Gong.io
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Google
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Google
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Honeycomb.io
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Hubspot
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Ketch
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Kong Inc.
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Looker
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Marketo
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Microsoft
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    New Relic
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Recurly Inc.
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Retool Inc.
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Rootly, Inc.
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Salesforce
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    SalesHood
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Salesloft
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Slack
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Stripe
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Tropic
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Twilio Segment
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Vercel
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Woopra
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Zendesk
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    ZoomInfo
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Fastly
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now

    Nylas Alternatives

    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now

    Inteliquent Portal and API Web Portal (portal.inteliquent.com)

    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Portal, API and Message Broker Intermittent Issues
    Started 9 Dec 2024 14:23:48 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Web Portal (portal.inteliquent.com)
    API
    Message Broker

    We are seeing slow transactions in the portal and API. We are investigating and will update once we have more information.

    Inteliquent Portal and API API

    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Portal, API and Message Broker Intermittent Issues
    Started 9 Dec 2024 14:23:48 (1 month ago), still ongoing
    Minor Incident
    Monitoring
    Web Portal (portal.inteliquent.com)
    API
    Message Broker

    We are seeing slow transactions in the portal and API. We are investigating and will update once we have more information.

    See all
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    SMS
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    SMS delivery delays to Halotel Network in Tanzania
    Started 24 Aug 2024 19:42:18 (5 months ago), still ongoing
    Minor Incident
    Investigating
    SMS

    We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.

    Conversations
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Elevated HTTP 500 Errors for Chat API
    Started 30 Jul 2024 22:21:45 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Conversations

    We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

    See all
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now

    Plivo Carrier Partners: Messaging API

    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    Longcode SMS, USA & Canada
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now
    See all
    Mon 6
    Tue 7
    Wed 8
    Thu 9
    Fri 10
    Sat 11
    Sun 12
    now