Nylas status is Operational

Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
Fri 14
Sat 15
now
Outlook.com
Sun 9
Mon 10
Tue 11
Wed 12
Thu 13
Fri 14
Sat 15
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Nylas outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.

Active Incidents

Free Personal Microsoft Outlook accounts no longer work with API v2
Started 20 Feb 2024 21:09:07 (1 year ago), still ongoing
Incident without Impact
Monitoring
Outlook.com

Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.

Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.

Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.

This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.

Recently Resolved Incidents

No recent incidents

Nylas Outage Survival Guide

A step-by-step guide to help you survive a Nylas outage
NaN%

    Nylas Components

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Nylas Application Services

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    API
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Dashboard
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Scheduler
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Sync Engine
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Sync Status
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Webhooks
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Developer Console
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Streams
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Nylas 3rd Party Providers

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Microsoft 365
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Google
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Yahoo!
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Outlook.com
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Free Personal Microsoft Outlook accounts no longer work with API v2
    Started 20 Feb 2024 21:09:07 (1 year ago), still ongoing
    Incident without Impact
    Monitoring
    Outlook.com

    Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.

    Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.

    Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.

    This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.

    iCloud
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Cloudflare
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Mailgun
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now

    Nylas Subproccessors

    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    * Subprocessor Change Notification
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    AWS
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    GCP
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    &Open
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Atlassian Pty Ltd
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Apollo
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Cloudflare
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Coralogix
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Datasiv
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Docusign
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Drata
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Gong.io
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Google
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Google
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Honeycomb.io
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Hubspot
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Ketch
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Kong Inc.
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Looker
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Marketo
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Microsoft
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    New Relic
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Recurly Inc.
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Retool Inc.
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Rootly, Inc.
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Salesforce
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    SalesHood
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Salesloft
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Slack
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Stripe
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Tropic
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Twilio Segment
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Vercel
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Woopra
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Zendesk
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    ZoomInfo
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now
    Fastly
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    Fri 14
    Sat 15
    now