Nylas Status
Real-time updates of Nylas issues and outages
Nylas status is Operational
Outlook.com
Active Incidents
Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.
Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.
Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.
This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.
Recently Resolved Incidents
No recent incidents
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Microsoft 365
Yahoo!
Outlook.com
Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.
Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.
Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.
This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.
iCloud
Cloudflare
Mailgun
Nylas Subproccessors
* Subprocessor Change Notification
AWS
GCP
&Open
Atlassian Pty Ltd
Apollo
Cloudflare
Coralogix
Datasiv
Docusign
Drata
Gong.io
Honeycomb.io
Hubspot
Ketch
Kong Inc.
Looker
Marketo
Microsoft
New Relic
Recurly Inc.
Retool Inc.
Rootly, Inc.
Salesforce
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Zendesk
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Nylas Alternatives
Inteliquent Portal and API Web Portal (portal.inteliquent.com)
We are seeing slow transactions in the portal and API. We are investigating and will update once we have more information.
Inteliquent Portal and API API
We are seeing slow transactions in the portal and API. We are investigating and will update once we have more information.
SMS
We are experiencing SMS delivery delays when sending messages to to Halotel Network in Tanzania. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
Conversations
We are currently investigating an elevated rate of HTTP 500 errors for Chat API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
